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Mattress Warehouse of Richmond - Broad Street

Approximately 98.9 Miles from your location
7482 West Broad St
Henrico, VA 23294
(804) 672-3090

Opens next at 11:00 am on Sunday

4.63

Book Appointment

Store Hours

OpenClosed
Sunday11:00 am6:00 pm
Monday11:00 am7:00 pm
Tuesday11:00 am7:00 pm
Wednesday11:00 am7:00 pm
Thursday11:00 am7:00 pm
Friday11:00 am8:00 pm
Saturday10:00 am8:00 pm

Location Description

At Mattress Warehouse, it’s our mission to give you a stress-free buying experience and a better night’s sleep. Our Richmond, Virginia – Broad Street staff is knowledgeable about all our mattresses and sleep products, to help ensure you make the best decision to improve your entire sleeping experience.

Mattress Warehouse of Richmond, Virginia – Broad Street offers a large selection of quality name brand mattresses and sleep products. Try bedMATCH® today to help you find the perfect bed for you. We are conveniently located on 7482 West Broad Street next to Best Tile Richmond.

Nearby Stores and Restaurants:

Nanking, Precision Body Works, Style by Zahra, Agee’s Bicycles West Broad, Subway, Taco Bell

Nearby Neighborhoods:

West Jenningsville, Westbriar

Brands sold at Mattress Warehouse of Richmond, Virginia – Broad Street:

AireloomBedgearCheswick ManorComfort EssentialsKingsdownMattress 2.0NectarRoyalSealySertaSomosbedsStearns & FosterTempur-Pedic

Warranty & Return Policy

All warranties on bedding sold by Mattress Warehouse are through the individual manufacturers.

Delivery Information

All items sold by Mattress Warehouse are available for shipping or in-store pickup.


Frequently Asked Questions

Does Mattress Warehouse offer delivery?

Yes, Mattress Warehouse offers White Glove Delivery for qualifying purchases. We can also ship items for you to pick up at any store, or directly to your house. Delivery fees may apply.

Can Mattress Warehouse take away my old mattress and box springs?

Yes, Mattress Warehouse can take away your old mattress and box springs. There is a $14.99 removal fee per item removed.

What mattresses are on sale at Mattress Warehouse?

Mattress Warehouse has different sales going on throughout the year. To see what’s available as part of the current sale, visit https://sleephappens.com/collections/specials-and-sales.

What is bedMATCH® and how does it work at Mattress Warehouse?

bedMATCH® is Mattress Warehouse’s patented diagnostic sleep system that does what its competition cannot — it makes scientific recommendations on the best mattress specifically for you. Through advanced technology, the bedMATCH® system uses 18 statistical measurements and thousands of scientific calculations to determine the best mattress for not only your body type but for your sleep preferences and needs.

What if I don’t like my new mattress? What is Mattress Warehouse’s cancellation and return policy?

If you are not satisfied with your original mattress after 30 days of use, contact Mattress Warehouse to begin the process for your one-time comfort You can test out your mattress for up to one year before deciding whether you want to keep your original selection or utilize the comfort exchange program. If you use the Comfort Guarantee program, you will receive a 100 percent credit of the original purchase price to be applied toward the current ticketed price of the replacement mattress. You will be responsible for any difference above and beyond the amount of your credit once you make your mattress exchange. Certain fees apply.

If you need to cancel your order for any reason, you may do so within 24 hours with no penalty. If, after 24 hours from the time of your order, products have been shipped, but not yet arrived at your home, Mattress Warehouse reserves the right to assess both a 20 percent restocking fee and any freight charges that were incurred in shipping your order.

Mattress Sale

Visit our Mattress Warehouse of Richmond - Broad Street store to shop all ongoing mattress sales! Our mattress sales ensure all customers receive their perfect mattress at the right price.

Not ready to visit us in-store? Shop all of our current mattress sales online today!

Contact Us

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Reviewed by alisson cruz on
5
(Translated by Google) Chris was very kind in showing us the different mattresses that he thought fit with what I had already told him he was looking for. Other than that Chris tries to adjust to your financial situation. Very good service!(Original)Chris fue muy amable en Mostrarnos los diferentes colchones que el creía conveniente con lo que yo ya le había dicho que buscaba. Aparte de eso Chris trata de acomodarse a tu situación económica. Muy buen servicio!
Reviewed by Cheryl Bowman on
5

I purchased my mattress after shopping several stores. Best experience, Best price! Thanks Brandon.
Reviewed by Aidan lañders on
5
I purchased my mattress after shopping several stores. Best experience, Best price! Thanks Brandon.
Reviewed by Zachary Scott on
5
Mattress Warehouse is amazing! They found me exactly what I needed in as little as minutes! They have bedmatching technology which helps to match the bed to your body contour. Peyton gave me fantastic customer service! Ask for his service!
Reviewed by Sondam Silva on
5
Peyton was fabulous! We had a wonderful experience and he made it not at all awkward. Highly recommend.
Reviewed by Martha Williams on
5
Superb service. Wow! Came with fear to be sold anything. Reality hit me with a super service from Kriss, who listened to what we wanted and gave us exactly what we needed. Totally recomend this place and talk to Kriss, he will give you the best of customer service. He is not selling, he is helping!Thank you.
Reviewed by Charles Gilbert on
5
Was able to come in but a box spring and load it up and leave. Very speedy and helpful.
Reviewed by Betty Clejel on
5
Mike was super helpful and got us a wonderful deal on our new bed! Thank you, Mike...
Reviewed by light observer on
5
Peyton gave excellent service in a timely professional manner. He also helped us pick out a mattress within our budget which is of good quality. We will definitely recommend to all in need of mattresses....
Reviewed by John Wisdom on
5
Peyton gave me a mattress and the whole set for a great price while also providing fantastic customer service. I really appreciated his help and I would recommend this store to anyone.
Reviewed by Brandon Woodmancy on
5
This is our second mattress purchase - our first one was through another furniture store that left us leery of returning to a mattress retail store. After doing many hours of research on mattresses and adjustable bases we came to Mattress Warehouse to realize how much we didn’t know! Peyton helped us compare our options extensively - without ever feeling pushy or pressured to commit to a purchase. It helped us feel more comfortable exploring our options, especially being budget conscious shoppers. We visited this location twice before deciding to purchase today. Peyton has been patient, informative, and committed to helping us get our dream sleep system. We couldn’t recommend this location or Peyton’s expertise enough.
Reviewed by Mary Earle McElroy on
5
Peyton was so great to work with. Very knowledgeable and friendly. Not at all pushy. I’m excited to get my Tempur-Pedic with adjustable base in a few days. Did not go anywhere else because I heard so much about Peyton’s service.
Reviewed by Animal_llama -roblox on
5

Mike was super helpful and got us a wonderful deal on our new bed! Thank you, Mike...
Reviewed by Animal_llama -roblox on
5

Mike was super helpful and got us a wonderful deal on our new bed! Thank you, Mike...
Reviewed by Marilia Munhoz on
5
I loved the high standard customer service. I’ve been to Mattress Warehouse and they helped me to find the perfect product for what I need. I’m highly satisfied, they very professional & helpful!
Reviewed by Sarah Clock on
1
I waited to review this place because I was making sure I would get the refund as promised. Now I can tell the nightmare story that I experienced at this location. We went here upon recommendation from my neighbor (see Ann’s review below). We decided to get the top of the line mattress because we knew we would be using this mattress every night for years. What we DID NOT want was the top of the line adjustable base (we told WUDU repeatedly that we DID NOT want the massage and under bed light) I cannot stress enough how many times we said this. He even showed me the different remotes and their features, where again we stated that I did not want the massage and light (which was a 00 difference). When he showed me the total of my bill, i accepted it because I thought that was the price. Mind you, names and prices of the products in the store are NOT clearly marked; I was going on what the salesperson was telling me. The day of purchase went smooth and WUDU seemed friendly. Delivery day, I am at work, and my husband just got home from work at the first day of his new job, and the new babysitter is at the house and the delivery people are there. Picture utter chaos in a busy family. They set up the beds, my husband signs off and I called him 30 minutes later to see how it went. “Wait, these beds have massage and lights” LITERALLY 30 minutes later I call WUDU and let him know and he is confused “I thought that’s what you chose.” No, I said repeatedly that I didn’t want those features. My husband calls and Wudu tells him “I do recall your wife saying that she didn’t want those features“ So which is it? That we told you that’s what we wanted or that we said REPEATEDLY that we didn’t want them. He told us that he had to call corporate. We waited a day and I went in the store the next day for an update. I’m confused at why they can deliver an item but they cannot pick it up on THEIR mistake. I recorded the conversation to get proof that he heard me say that. And after 3 minutes, he admits that he heard me say that multiple times but there was one point that first day that my husband is having a conversation with me saying “it would be nice, but we don’t need it” He hears the first part of that statement, (but not the second) and concludes that we have miraculously changed our minds and want all the features we have said we didn’t want all of a sudden. The purpose of my visit was to get the correct base delivered and a refund. He could not do that. He tells me I SHOULD HAVE GOOGLED what was on the invoice the day we were in the store. Uh, what?He’s the salesperson; I’m going on what he said. After discussing back and forth (I am not yelling or swearing) I tell him that I’m disappointed in him and I felt like he scammed us. This hurt his pride, he immediately tells me we are done with the conversation. I call corporate while I am in the store. They are trying to put me in touch with the district manager who will call me later. At this point another customer came in and Wudu is with this man. I tell him that I called corporate and I tell the customer “google what he sells you so you know it’s the right one” and I leave the store. 15 minutes later I get an unknown call. ITS THE HENRICO POLICE CALLING. “Ma’am , are you threatening or planning on coming back to this store to threaten or harm this salesperson??” I tell him “sir, I’m a 5’4” woman driving a minivan and about to pick my kids up from the bus, I just asked for a refund on a product he sold me and he refused. I am not planning on coming back.” The officer didn’t think it was a police matter but had to call me because of the 911 call. I call corporate again to demand they take it all back. They can’t do that because of policy??but instead offer a refund on base and exchange. Major language barrier on second delivery, they end up lowering the legs of the original base but didn’t exchange. I had to RUN after the truck to get them to give us the right base. They didn’t know about the exchange yet it was on the truck. ??? NIGHTMARE.Shop elsewhere
Reviewed by Juliana Guarnieri on
5

All good! Excellent!!!
Reviewed by Lucas Moraes on
5

Reviewed by Kimberly Vasek on
5

Let's be real, I hate buying mattresses but thanks to Mason, the process sucked a lot less. We went over my specific buying parameters, he pointed out options that worked and I was able to leave with more than what I planned on buying in a relatively short amount of time. Mason worked with me to set up the initial delivery and helped me when a scheduling conflict arose. I could not be happier with the service and quality of items received. The next time I need a mattress, I will return to this store or call Mason directly at the Mechanicsville location.
Reviewed by Kathryn Scourby on
5

Love my new Tempurpedic mattress! Conrad at Mattress Warehouse was really great to work with and made my purchase so much easier. Highly recommend!
Reviewed by Stephanie Goldner on
5

Conrad is the bomb! Helped us find a great mattress that fit our budget all in under 20 mins!
Reviewed by Justin Yarboro on
5

Sheri, did a fantastic job her dedication to customer service is stellar. I highly recommend this store.
Reviewed by Susan Jones on
1

Delivery was problematic because they would only adjust to standard height and that was too high, we would have to climb up in the bed. So after they left we , two 55 year olds struggled with lifting the frame to adjust the height ourselves. WORST of all the salesman didn’t indicate we wanted the old mattress removed even though we told him so it is still in our hallway. We also feel the tempur pedi mattress is too hot and had told the salesman we wanted something cool. We will see if the return policy works out.We do love the adjustable frame, I can crank the head up and stop my husband’s snoring!
Reviewed by Lisa Kirk on
5

This experience in purchasing a mattress has been the most professional and empathetic opportunity I have ever experienced. This is the first time in ten years that I have had a full nights sleep. Brandon took the time to understand and respond to my needs. I really cannot give enough praise and gratitude to the professionalism displayed by Brandon and the entire store staff.
Reviewed by Eric Sprehe on
5

Talk to Jerry. He got me what I needed and didn't waste my time. He gave me a fair price and even lashed my purchase to my car in no time while wearing button up and tie in 90+ degree hear. Efficient and friendly!
Reviewed by Lindsey Jerin on
5

Jerry and his store manager were super helpful in finding us our mattress efficiently and within our budget.
Reviewed by Henrietta Blankson on
4

Reviewed by Shelby Johnson on
5

No complaints! Ask for Kit!
Reviewed by Jay R. on
5

Excellent customer service & helped me find exactly what I needed
Reviewed by Taylor TV on
5

Kitt was extremely helpful. My temperpedic feels amazing. He helped me way out the pros and cons of it. I even got a good deal too!
Reviewed by Zachary Connors on
5

If you are close to Broad St W and you buy a mattress anywhere except for here you are crazy. If you want 0 pressure with all the facts m, go to Brandon at 7482 W Broad. We were almost dead set on going bed in a box to avoid the mattress shopping experience, but popped in here while out on a Sunday. Brandon was exactly what we needed to have a peaceful no pressure experience. The delivery arrangement and execution were flawless and now that we may need to make a change, Brandon was responsive and supportive. It’s a no brainer, get your mattress here.
Reviewed by Jon Pendleton on
5

This location was by far the best. Helped immediately by Brandon. We just returned a box mattress and kind of knew what we wanted. We checked out the tempra pedic first by our own decision and liked it a lot. Brandon insisted we tried out another 4 lines just to show the difference. If he was in it for the sales he wouldn't have done that. He genuinely wanted us to leave there knowing we had picked the right one. We ended up going with the tempra pedic. Overall excellent services and professionalism. Thanks and would recommend this location to anyone looking for a bed!
Reviewed by Sonny Stowers on
5

We bought a mattress back several years ago and it began to sag. We contacted Mattress Warehouse and they immediately responded and sent someone to the house to measure it. Just a few day later they contacted us that the mattress was defective and that we would have a store credit for the full value of the mattress. We couldn't find a mattress that we liked in their store, but they were very friendly and suggested going to a larger Mattress Warehouse store and looking at a couple other mattresses, which we did. And after several trips to solidify our choice, we found one. The sales rep, Kit, at the first store and the rep at the second shore, Brandon, were absolutely great. And the delivery guys were very personable and helpful and took a lot of care bringing the new mattress and removing the old one. For us, this was a very good experience and great customer service!
Reviewed by West Va Gurl on
5

Always ask for Brandon. Very helpful
Reviewed by Crystal on
5

Glen was awesome. Made buying a mattress easy
Reviewed by David Sarawesky on
5

Staff was very helpful and not pushy, overall had my best interests in mine and delivered great service and a great product.
Reviewed by laurie borgogelli on
5

The sales person Glen was really helpful and knowledgeable. He directed me to the bed match system that helped us find the correct bed for me. Very pleased with the entire process.
Reviewed by Lil PZ Hacker on
5

Went in to look for mattress and box springs found the perfect one received a great deal on it the purchase was quick and the delivery was the very next morning I'm very satisfied with my purchase and would highly recommend them to others
Reviewed by James Lloyd on
2

Not all that, sales people just interested in making the sale.
Reviewed by Joshua Harmon on
5

Got a great deal, and really felt like I was well informed by the staff. These guys really have their act together!
Reviewed by Megan Chambers on
1

Reviewed by Jerome Golden on
5

Reviewed by Addie Elwood on
5

Reviewed by Rodrigo Avila on
5

Reviewed by Blackblonde Seven on
5

Peyton was a great big help! He got us in & out + help load us up. Awesome service
Reviewed by Libby Wickwire on
5

Reviewed by Duck Taylor on
5

Good deals
Reviewed by C. Lelong on
5

Reviewed by John Drake on
4

Reviewed by Henrietta Blankson on
4

Reviewed by Tiffany Stevens on
5
This is long but.... Let me save you some time and probably a lot of money. We are replacing furniture for a family of 5. So we went on the hunt for a Twin, Full, Queen and King sized mattresses. I’m a bargain shopper but I don’t like to compromise quality. We started at the furniture stores and they were way too pricey. I went to Mattress Warehouse, and met Payton, I told him our needs and with no pressure whatsoever he invited me to return with my family when we were ready. Later that day I tried Big Lots because they had mattresses with box springs but none of them seemed right to me. I went to Mattress Firm, but that experience seemed like more of a parental scolding on how to get on, off and sleep in your bed as if my degree of comfort will change after 35 years. My 10 year old said “We need to go back to see Mr. Payton.” So we returned to Mattress Warehouse and met Payton. He took the time to talk to each member of my family including a 6’3 teenager, a feisty but knowledgeable 10 year old and a 7 year old who only cared about his ability to jump on his new bed. As he worked through finding the needs of our family and understanding our budget he was able to think outside of the box and assist us in getting high quality mattresses within our budget. When he called my kids by name I knew that our family mattered, even with others walking in the showroom he didn’t neglect us to jump on the next sale. His patience, kindness, concern and overall knowledge of products meant the world to us. We left without any regrets. So save time and money! Go to Mattress Warehouse, ask for Payton, you won’t regret it!
Reviewed by Ralsie on
5
Had a great experience at this Mattress Warehouse. Peyton was super friendly, knowledgeable and I didn’t feel pressured to make any sort of decision at all. I was feeling very stressed about the mattress buying process after leaving a Mattress Firm where the prices were super high and they tried to sell me a product I didn’t want, but leaving Matress Warehouse I felt relieved and happy I made the right decision. Thank you!!!!!!
Reviewed by Mazin Fayyad on
5
Wudu was awesome! I had a situation in which my original mattress that I bought three weeks ago was sold by mistake. So when it came to me to pick it up it wasn’t available. Luckily Wudu who is the manager of the store was very caring towards the situation and put so much effort to provide me with a mattress. Wudu called every store in Richmond and out of Virgina to see if my original mattress was available or even the newer one. Wudu found the newer version of the mattress and provide me with free shipping due to the situation that happened. Thanks to him my daughter has a comfy mattress to sleep on and we were well taken care of! Again thank you so much Wudu!!
Reviewed by Michael Somma on
5
I was in the market for a new mattress and wasn’t really sure what I wanted to sleep on for the next 20 years. Peyton was exceptionally helpful and patient while helping me narrow down the selection and finding a great fit for my needs!
Reviewed by Blackblonde Seven on
5
Peyton was a great big help! He got us in & out + help load us up. Awesome service!
Reviewed by Tyler Akers on
5
Please come see KIT he’s an awesome sales man! No bs from the guys here! Glad to buy our mattress from here. Definitely recommend!
Reviewed by Lauren Britton on
5
Konrad and Eric were so knowledgeable and helpful. This was such a friendly and low pressure environment, and I’m so excited for my new bed!
Reviewed by Susan Jones on
1
Delivery was problematic because they would only adjust to standard height and that was too high, we would have to climb up in the bed. So after they left we , two 55 year olds struggled with lifting the frame to adjust the height ourselves. WORST of all the salesman didn’t indicate we wanted the old mattress removed even though we told him so it is still in our hallway. We also feel the tempur pedi mattress is too hot and had told the salesman we wanted something cool. We will see if the return policy works out. We do love the adjustable frame, I can crank the head up and stop my husband’s snoring!
Reviewed by Zachary Connors on
5
If you are close to Broad St W and you buy a mattress anywhere except for here you are crazy. If you want 0 pressure with all the facts m, go to Brandon at 7482 W Broad. We were almost dead set on going bed in a box to avoid the mattress shopping experience, but popped in here while out on a Sunday. Brandon was exactly what we needed to have a peaceful no pressure experience. The delivery arrangement and execution were flawless and now that we may need to make a change, Brandon was responsive and supportive. It’s a no brainer, get your mattress here.