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At Mattress Warehouse, it’s our mission to provide you with a relaxed buying experience and a better night’s sleep. Our Roanoke, Virginia - Valley View staff is knowledgeable about all our mattresses and sleep products, to help ensure you make the best decision to improve your sleeping experience.
Mattress Warehouse of Roanoke, Virginia - Valley View offers a large selection of quality name brand mattresses and sleep products. Try bedMATCH™ today to help you find the perfect bed for you. We are conveniently located on 4801 Valley View Boulevard near Verizon and Starbucks.
Nearby Stores and Restaurants:
Chick-fil-A, O’Charley’s Restaurant & Bar, GameStop, Men’s Warehouse, PetSmart, Target, Walmart Supercenter
Swarthmore Place, Melrose – Rugby
Brands sold at Mattress Warehouse of Roanoke, Virginia - Valley View:
All warranties on bedding sold by Mattress Warehouse are through the individual manufacturers.
All items sold by Mattress Warehouse are available for shipping or in-store pickup.
Would like to thank TIm for the great customer service on our visits to the store, and the patience in taking the time to teach us the differences in the different types of mattress and helping us to make an informed decision without any sales pressure. Thank you also to Bobby for filling in and informing us even more on additional questions while Tim was unavailable . These two make a great team that will give you a great customer experience.
Wife and I had a Great experience at the store with Tim. The prices are unbeatable and they're definitely in support of veterans
Worked with Kenny to purchase a mattress. He was great, knowledgeable and placed no pressure to purchase. Spent time explaining the different features.
When we entered Mattresss Warehouse we were greeted with a friendly smile as my parents have been there before. We met with Tim as I explained my issues I??d been having in my neck. Tim explained the importance of a proper pillow and how it can help with a more neutral spinal alignment. With one night on my new pillow my neck had reduced stiffness and better sleep. In the process Tim assisted us with finding a mattress that was perfect for my husband and I. I highly recommend the services provided at Mattress Warehouse at ValleyView! So thank you Tim for an excellent job well done!
We literally walked in here and within a few moments Tim found us a mattress in our price range that was worth every penny !! Couldnt be happier _?Ö
We had an excellent experience with Tim! Really educated us on which mattress and accessories were best for us. Tim called his boss Kenny to make sure we got the best deal possible. Very pleased with everything
Very knowledgeable and helpful! Shopping for a mattress was easy with them!
Very nice place! The employees were so helpful and made sure we had exactly what we needed!
Very nice store! The guys were so helpful! Left with an amazing mattress at a great price!
TIM!!! You are a rockstar!! Big handshakes again from Las Vegas, NV. You??ve made my mattress buying experience the easiest experience ever, the coolest home warming gift to Roanoke. Also PHENOMENAL inventory and DEAL! I went to four different locations, to find a specific mattress: Everyone else was out of stock, or trying to selling me on something different. NOT HERE! Bing Bang Boom! I was able to get the sports package on the mattress I wanted! Absolutely pleasant, peaceful, and easy going. No fuss at all! IF YOU NEED A MATTRESS, mattress cover, pillow... etc... You have to come here! Seriously. You??ll be elated, just like me and my family is. Woot woot!
Tim was incredibly helpful and made the experience a breeze! If anyone needs a mattress, I recommend stopping in here.
Tim was so personable which made my experience of shopping for a new mattress 1000% better. BEST CUSTOMER SERVICE award should be given here. The delivery guys were prompt and personable as well. I love my new mattress!
Tim was awesome to work with! He helped me find the perfect mattress!
Tim was an amazing salesman that helped educate us on the different mattress??s and pillows. I would highly recommend this store and this gentleman to buy from!!!
Tim was awesome and explained everything to us upfront. We just stopped in to look and found the perfect bed with his help. Delivery was cake and the delivery guys set it up in our new home. Will definitely recommend to others!
Tim listened to what type of bed we were interested in and kept on track with everything we needed to know, no high pressure. His rapport with his customers was outstanding.
Tim was a great help. Very pleased with the service we received.
Tim was a pleasure to work with. Super knowledable and friendly. Worked with us to find the perfect king size set! Highly recommended.
My husband and I had a great experience here. Tim was knowledgeable but low pressure. He educated us on the mattresses but did not pressure us. He was so easy to work with! I would definitely buy from here again. Kenny was also very friendly and helpful.
My husband and I had a GREAT experience with Kenny and Tim at the Valley View Mattress Warehouse! We recently bought a lake house at Smith Mountain Lake and needed to buy (6) new beds... so we did our research and found the best deals at Mattress Warehouse! Not to mention, they were able to deliver everything within two days! We primarily worked with Kenny who was super fun and made the experience enjoyable! Tim and Kenny were incredibly generous and kind even when we had to return a couple of the box springs to replace with low profile box springs due to height restrictions in our loft... we went with their house brand of Cheswick Manor and couldn??t be more pleased! We had our first weekend at the lake with friends last weekend and everybody commented on how comfortable the beds were! We went with the medium firm mattress and they are truly a dream! I would highly recommend mattress warehouse at Valleyview Roanoke for all of your mattress needs! Kenny and Tim have been nothing but kind and truly made this a wonderful experience for both of us!
My experience here was great. I told them what I wanted and was immediately was shown what I wanted made the purchase and done. 3
Mike, the salesman that helped me with my purchase of a mattress at the store at towne square was very helpful and knowable.
My daughter and I actually had Fun shopping for a new Mattress. Bobby gave us a test to show what Mattress best suited me and my daughter too. So I want to Thank Bobby for his taking time to make sure I got exactly what I needed. It was delivered on time and I really am very pleased. I highly recommend The Mattress Warehouse for a Perfect nights rest. Oh my daughter will be getting one soon. Thanks, Bobby!
Mike was very knowledgeable and helpful. I was able to choose my new bed and make the purchase in a very short time. I would recommend Mattress Warehouse and Mike for any bedding needs.
Mattress Warehouse did a great job, the delivery guys showed up during the allotted time and professionally did their job. We had a strange squeak from the new box spring and they quickly replaced it with no issues. We are happy!
Knowledgeable. Friendly. Great prices with great deals with deleivery, disposable of our old mattress, and pillows. Definitely would recommend taking a couple of minutes to find a bed you have for years to come.
Kenny was a great help to me. Very friendly and he saved me some $. I was about to order something I didnt need and he let me know. I was so happy, I offered to at least bring him back some dinner. He politely refused. Lol. Will definitely shop here again!
Kenny at Mattress Warehouse was friendly and quick to help me find the kind of mattress I needed. Would recommend!
I met with these two salesmen, Tim and Kenny in December 2018 and I appreciated the sale deal that they gave to me on the mattress I brought. I love my new mattress. This is a great place to shop. The delivery guys were very professional. I do not like when the customer have to talk to the delivery company right after your delivery to tell them how your delivery went. Because anything could go wrong after the delivery person leaves and its like its nothing else they can help you with because I told the delivery company everything was great. I had problems with my legs on my base put my bed in a too high position but Tim were very helpful because he were the one I spoke with when I went back to the store. My bed is now in a safe and low position. Valley View Mattress Warehouse is a great place to shop.
I had a great bed buying experience lovely sales representative very helpful huge thanks to Tim!!!
I had the most wonderful experience!! They were so kind and helpful & the delivery was incredibly fast!! You can tell they truly care about your wants and needs! I definitely recommend!!
Great Mattress great price _???_???_???
Great quality, prices, and customer service from Tim! He helped us find exactly what we needed.
Great service from Tim. Listened to our needs and found us a dream bed.
Had a wonderful experience at this store. Very informative and beyond helpful! Would recommend this business to everyone!
I always have a great experience when I go in! I buy all my mattresses at this location because the manager is always very helpful and knowledgeable. I highly recommend buying your mattresses here.
I got the pleaseure of working with Tim the store manager and I couldn??t be happier about how smooth and easy it was. I came in told him my budget what I wanted and asked what he had. He showed me only one mattress and I fell in love. It was originally out of my price range but he managed to make it possible for me to own the mattress of my dreams with no hidden fees no sketchy business and no gross used mattress. I had my mind set on another store when I came in and within 5 mins Tim had me switched and set to go. Incredible customer service skills. They really care about the customer here not just thier profit margin. Tim and mattress warehouse have my business for life and I will reccomend them to anyone and anyone who needs a new bed! They even have financing options for people with low credit or that don??t have cash in hand. Thanks Tim you??re doing a fenominal job!
Great experience! Tim was extremely knowledgeable and even willing to price match. He helped me based on my budget and my mattress need. Painful experience made great!! Would HIGHLY recommend Tim and Kenny. I now know the diff yin a furniture store and a mattress store.
Great friendly service. Kenny was such a great help getting me what I needed and priced it just right so it was affordable for me and didn't break the bank.
Tim was wonderful to work with. He took the time to find me the best mattress for my needs. He couldn??t do enough to help me with the best not most expensive mattress and I wouldn??t think of going anywhere else for my next mattress
Tim was very nice and helpful and they have a great selection, we hope to purchase from them shortly. Thank you
Tim was such a delight to deal with. He was very reasonable and made every effort to get the best price for me. He was also funny and great to just chat with. I can??t wait for my new mat to arrive! Thanks Tim, you da best
Tim was great! He explained the differences between the high and low dollar mattresses, never tried to up-sell the expensive brands, and gave me a great deal on a mattress with a *20 year warranty guaranteed through Mattress Outlet itself* (not the mattress brand). Great experience!
Tim was fantastic!! What a super awesome salesman. Would recommend him anytime thank you Tim
My husband and I came into the Mattress Warehouse at Valley View to begin our journey of finding a mattress. However, after talking to Tim and learning all about the benefits of a Tempur-pedic, we were sold! Tim worked with our budget and showed us all various brands and prices of mattresses to help us make the best choice. We are more than happy with our purchase and the customer service! We will be recommending this store to our friends and coworkers!
mike at matress warehouse store at town square did an excellent job on helping us with getting our matress. so polite and courteous it was worth our time in the store. mike was not pushy or demanding at all and let us take our time. Should be more salespeople with the positive attitude mike has.
Kenny was amazing with helping my husband and I pick out a mattress today! We had no idea what we were looking for and after we did the mattress test he was able to narrow down our choices. He worked with our budget and was able to get us a great deal! Would highly recommend coming here to buy a mattress!
Kenny and Tim were the best salesmen I have ever met. They made an experience I thought would be painful, absolutely painless. I would highly recommend them to anyone looking for a new mattress.
This store actually wants to help you. They are kind and knowledgeable of their products. Just ask and they will you find your mattress
Tim gave me an amazing deal on my matress and has always done the right thing! 2nd mattress from this store and they always keep their word with warranty??s. 5/5, couldn??t ask for a better experience. Highly recommend
Tim goes above and beyond. His customer service, quick responses and fantastic personality makes it a pleasure to shop at his store. I wouldn??t go anywhere else for our mattress and pillow needs.
Tim is absolutely amazing he will go completely above and beyond to get you the right matress you need for a good nights sleep! I highly recommend going and giving them a visit!
Tim is great I got the mattress I wanted for a great price i wouldn't go anywhere else i highly recommend going here.
Tim is the best! Very helpful, knowledgeable, and committed to the customer.
Tim is the man to see, he is courteous, helpful, no pressure. Excellent customer service. Highly recommend
Tim is very knowledgeable about the products he sales. He made us feel comfortable while trying out mattresses. His no pressure to buy approach was appreciated.
This is the third mattress we have purchased from Mattress Warehouse at Valley View. As always it began with a no pressure atmosphere and a staff that knows their product well. Bobby got us started and explained the differences between the mattresses we were considering. After we had decided what we wanted, we put down a deposit and came back a month later to finalize our purchase. At no time did we feel rushed or pressured, and the staff was very understanding. We finalized our purchase with Tim, and the great customer service continued through him. I scheduled our delivery date, and two days before it was to arrive, we had to make a change due to a conflict on our end. They were able to reschedule us for one day earlier than the original day and showed up right on the timeline that they said they would be there. Both delivery men (Anthony and Monte) were friendly and got right to work. They had our old mattress removed and on the truck, and our new mattress installed along with two new pillows in under 10 minutes. This was an overall great purchasing experience and just another example of why we continue to take our business to Mattress Warehouse Valley View.
Their delivery service was horrible but Tim more than made up for it. Him and another gentleman came and personally delivered and set up my dads mattress and frame when the delivery service refused to. Great customer service and great guy!!
The sales people are awesome. Jennifer took great care of my needs. Tim is awesome. Best shopping experience of my LIFE!
The man that sold us my mattress was really nice and got us a really nice deal! We had gone to Big Lots after and immediately noticed a difference in customer service. Big Lots didn??t even acknowledge us, but the employees at Mattress Warehouse did! They were friendly and treated us like they actually wanted our business. Plus the mattress is super comfortable and I got it the next day after ordering.
Thanks to the crew at Valley View for several great buys over the years.
The buying experience was excellent. Salesman listened to exactly what we wanted and gave us exactly what we needed. Process was efficient, thorough and first class. As impressed as we were with our buying experience, the delivery was even better. Both men were engaging, went right to work and took great care to ensure our satisfaction. Will be repeat customers and share with friends and family.
Thanks Tim! Great experience buying mattresses for our teenagers who love to sleep!! Thanks for staying late to take such good care of us!! We will definitely be back!
Thanks Tim for all your Help!!! It was a joy working with you!
thanks tim for the sweet deal super excited for my new mattress
Thank you Tim for the awesome service and great deal! Can't wait to get the mattress home!
Thank you Tim for the wonderful experience!!! Great sales man!!!
Thank you TIM from Mattress Warehouse for an awesome deal. Not only was he very informative, but he has the best customer service. We were so pleased with the service at this store!!!
Thanks Bobby! Can't wait to get a good night's sleep on our new mattress
Thank you Tim for hooking us up and getting us an amazing deal.
Thank you Tim for hooking us up and giving us an amazing deal!
Purchased an amazing bed with a Stearn??s & Foster mattress set at a great price! Right from the get go there was no pressure at all from the very courteous & knowledgeable staff (which would??ve been a deal breaker for me) so finding the perfect bed was a very pleasant experience. It was delivered & set up (by a very courteous & professional delivery team) but that evening we realized we needed a modification. Customer service couldn??t have been better. Thank you Bobby & Tim for your help! The very next day Bobby came out to do the modification (on his day off!) OUTSTANDING CUSTOMER SERVICE. Bobby, you rock!!
Outstanding customer service and great mattress shopping experience. Thanks, Tim!!
Options and value are why we stopped by. Tim, the manager, is the coolest guy and made our experience one of a kind
My newlywed wife and I are sleeping on a mattress I??ve had for at least 10 years or so and knew it was time to get a new one now that we are married and moved in together. We decided to take a full day to look at all the furniture/mattress stores around Roanoke and none of them lived up to the experience or the costumer service we received at Matress Warehouse. Our salesperson Tim was outstanding. He was kind, funny, extremely charismatic and overall extremely helpful in the choosing of our new mattress. If anyone is unsure about where to get a new mattress I would recommend Matress Warehouse of valley view in Roanoke. It was a 10/10 buying experience. Be sure to ask for Tim he will get you where you need to be (not to mention throw in extra deals along the way like discounts on the frame, delivery, box spring etc.)
Kenny and the team at Mattress Warehouse were informative and helpful throughout my mattress buying experience. Awesome customer service! Thank you for your help!
I've been in the store twice in two days. Tim was most helpful and knowledgeable about his products. I can't wait to do a review once my set is delivered.
I'm surprised we even found the store. Our niece recommended it as a great place and with great prices. She said the store's name was "Mattress Firm". NOT! Seriously, Tim couldn't have been nicer to work with. Fun to work with, actually, and we like that in a salesperson. We felt like the price was good. We bought 2 twin XL mattress/foundation for our spare bedroom downstairs so we didn't want to break the bank. We didn't. We chose medium-firm for both. However, I don't look forward to sleeping on them, because we only sleep downstairs if the weather gets rough with high winds, thus a basement bedroom makes me feel safer. I give the store and especially Tim a 10...oh the scale only goes to 5!
I would recommend that you go to see Tim with Mattress Wearhouse @Valley View for your matress needs! I recently purchase a home and needed mattresses for myself and kids. I was blown away by the prices and customer service!!! Tim was so easy to work with and quick to find exactly what I needed. Thanks to Tim for allowing myself and kids to sleep easy in our new home!! _??_
I went to several other mattress stores in town and ended up buying from Mattress Warehouse. I worked directly with Tim, the store manager, and I couldn??t be happier. Tim was a true professional and helped me decide on the best mattress for my needs. It has been many years since I last purchased a mattress and there are many new technologies that Tim patiently educated me on. Tim is an asset to your organization and he definitely played a large part on why I bought from Mattress Warehouse. Tim was great to work with and provided me excellent service and value. Thank you Tim!
I went into Mattress Warehouse to look for a new mattress for my son who's almost 3 years old. I was pleasantly surprised at the great quality and affordable prices! Tim Dunbar assisted us in getting the perfect mattress for my son, he never once made me feel pressed into getting anything and his ways of explaining the differences in each bed showed his true knowledge and care he had for us! I ended up purchasing my son a new bed which he's been overly excited about and now runs to his room and says "big boy bed!". We ended up finding an amazing sale price we couldn't resist on a bed for my husband and myself and this is the first time ever my husband has came to me and said he had no back pain when he woke up in many many years! You can't go wrong shopping with Tim! I will forever be grateful for the great night sleeps!
Great experience with Tim, the store manager. He provided great education that allowed us to make a good decision and resulted in two happy teenagers. We??ll soon be going back for mom and dad too. Thank you, Tim.
Great experience in this store today. Tim helped me find the best mattress for the amount I wanted to spend. He never tried to "upsell" and made the entire experience pleasant! I highly recommend this store/location. Thanks Tim!
Great customer service. Fixed us up with a great new mattress in record time. Thanks again!
Great customer service, got great deal on 2 beds
Good variety of mattresses and good deals.
Great customer service with Jen! Great prices
Friendly, no pressure and very knowledgeable! Thanks Mike for a great experience finding our bed match!
Fantastic customer service!! Kenny gave us many different options for what we needed and helped us so much!! Thanks so much!
Excellent experience, no pressure to buy, very helpful.
Excellent Service and great selection, we definitely recommend and will be going back to purchase once we return the purple.
Excellent service. Couldn't be happier with my purchase. Very helpful and polite.
Customer service was great. Bobby hooked me up with a great military discount.
Didn??t have the mattress we wanted, but Bobby got us a better mattress for a comparable price. Great staff and great prices. Will shop again. Thanks Bobby!
Excellent Customer Service !! Awesome Products !! Thank you for changing my life !
Excellent customer service and after shopping around online got the best deal possible at this store.
Bobby and Tim were so helpful !! Very knowledgeable about all the mattresses and let us pick the one we thought was best for us!! Thanks again for the 3rd mattress from y??all!
Bobby, was an excellent and honest salesperson. His patience was impeccable especially when you consider how long it took my wife and I to choose a mattress. He was ever so kind and always willing to provide insight on each mattress and never ever appeared hurried or bothered. We never felt rushed to make a choice no matter how long it took. I would highly recommend that store even more so because of salespeople like Bobby. Thank you.
Best customer service, great deals.
BLACK FRIDAY is not the day you normally plan to purchase a mattress. But, this year we found ourselves in need. In the madness of Black Friday we had the BEST customer service! We not only got the mattress we needed but we even got mattresses for our kids. I waited to write this review until after delivery and a couple nights sleep. I have to mention the delivery guys. AMAZING and friendly and on time! At 8AM they we kind and helpful. As for the comfort, let's just say we ALL slept in late! Thank you Mattress Warehouse Valley View. Now I need one more mattress for my mom!
Best customer service and pricing ever! It was a wonderful experience.
Awesome service!! Go see these guys if u dont know what you want they will definitely point you in the right direction. I got great service and quality for a great price thanks again Tim
Awesome Service & Selection! Bobby and Tim are both Very Easy to work with! No Pressure, Very Understanding, they have Quality Products and do Not try and "up sell" you! Delivery was Fast and I would recommend this store to anybody! I already have! I got the Cheswick Manor Biscayne Firm for Me and The Wife and we sleep better than ever! Reasonably Priced and High Quality! This store and Bobby & Tim "Rock:"! Buy with Confidence! We Love our New Bed & Foundation! And The Service was and is Excellent! If you want a New mattress, or a whole new bed, this is The Store! So Glad We chose them! By The way, The Delivery Guys were prompt and courteous!
Absolutely wonderful experience! Large variety of mattresses and Tim is absolutely fantastic. Fast service, great prices, 10/10 would recommend.
An excellant experience! Great customer service and they were willing to extend a sales promotion a few extra days for us. Bobby was incredibly helpful!
Aaron done a great job talking and going over all the matereses an frames an what was aviailable to best fit for us bed match.
The salesman Tim was very helpful. I got a great deal. Thanks
The mattress that I bought was all that it was promised to be. The delivery of the mattress was prompt and efficient.
Incredibly impressed and pleased with the entire experience. Yes, Tim did steer us towards the upper end mattresses, but that's his job as a salesman. Very low pressure experience in the store, great response on delivery time, and courteous delivery personnel. I would definitely recommend shopping here.
Gave me a good deal using my veterans discount. Thanks _??_
Awesome place they were really professional and answered all questions if you need a bed just go here they are sweet