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Mattress Warehouse of Winchester

Approximately 75.7 Miles from your location
1869 South Pleasant Valley Rd
Winchester, VA 22601
(540) 662-6621


4.34

Temporarily Closed

Store Hours

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Location Description

At Mattress Warehouse, it’s our mission to provide you with a relaxed buying experience and a better night’s sleep. Our Winchester, Virginia staff is knowledgeable about all our mattresses and sleep products, to help ensure you make the best decision to improve your sleeping experience.

Mattress Warehouse of Winchester, Virginia offers a large selection of quality name brand mattresses and sleep products. Try bedMATCH® today to help you find the perfect bed for you. We are conveniently located on 1869 South Pleasant Valley Road next to Le Nails.

Nearby Stores and Restaurants:

Best Buy, Waffle House, Chili’s Grill & Bar, McDonald’s, Elegant Nail Spa, Walgreens

Nearby Neighborhoods:

Ash Hollow Estates

Brands sold at Mattress Warehouse of Winchester, Virginia:

AireloomBedgearCheswick ManorComfort EssentialsKingsdownMattress 2.0NectarRoyalSealySertaSomosbedsStearns & FosterTempur-Pedic

Warranty & Return Policy

All warranties on bedding sold by Mattress Warehouse are through the individual manufacturers.

Delivery Information

All items sold by Mattress Warehouse are available for shipping or in-store pickup.


Frequently Asked Questions

Does Mattress Warehouse offer delivery?

Yes, Mattress Warehouse offers White Glove Delivery for qualifying purchases. We can also ship items for you to pick up at any store, or directly to your house. Delivery fees may apply.

Can Mattress Warehouse take away my old mattress and box springs?

Yes, Mattress Warehouse can take away your old mattress and box springs. There is a $14.99 removal fee per item removed.

What mattresses are on sale at Mattress Warehouse?

Mattress Warehouse has different sales going on throughout the year. To see what’s available as part of the current sale, visit https://sleephappens.com/collections/specials-and-sales.

What is bedMATCH® and how does it work at Mattress Warehouse?

bedMATCH® is Mattress Warehouse’s patented diagnostic sleep system that does what its competition cannot — it makes scientific recommendations on the best mattress specifically for you. Through advanced technology, the bedMATCH® system uses 18 statistical measurements and thousands of scientific calculations to determine the best mattress for not only your body type but for your sleep preferences and needs.

What if I don’t like my new mattress? What is Mattress Warehouse’s cancellation and return policy?

If you are not satisfied with your original mattress after 30 days of use, contact Mattress Warehouse to begin the process for your one-time comfort You can test out your mattress for up to one year before deciding whether you want to keep your original selection or utilize the comfort exchange program. If you use the Comfort Guarantee program, you will receive a 100 percent credit of the original purchase price to be applied toward the current ticketed price of the replacement mattress. You will be responsible for any difference above and beyond the amount of your credit once you make your mattress exchange. Certain fees apply.

If you need to cancel your order for any reason, you may do so within 24 hours with no penalty. If, after 24 hours from the time of your order, products have been shipped, but not yet arrived at your home, Mattress Warehouse reserves the right to assess both a 20 percent restocking fee and any freight charges that were incurred in shipping your order.

Save up to 50%! No Promo Code Needed! Free Delivery*

Visit our Mattress Warehouse of Winchester store to shop all ongoing mattress sales! Our mattress sales ensure all customers receive their perfect mattress at the right price.

Not ready to visit us in-store? Shop all of our current mattress sales online today!

Contact Us

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Reviewed by Darrell Lloyd on
5
Reviewed by April Lloyd on
5
John and Felix were both super helpful. Both had great customer service.
Reviewed by Leonard Poland Jr. on
5
Thanks John I learned a lot ! I am looking forward to falling asleep.
Reviewed by Susan Boczar on
5
I bought a mattress set at Mattress Warehouse in January, 2014. The mattress set I purchased was absolutely horrible. After doing an even exchange in April, 2014 and July, 2016, I finally decided to upgrade to a more reputable mattress set. Felix was so helpful. He not only filed the claim for me; he also showed me the perfect mattress based on my requests. Felix did not try to sell me something beyond my budget. He even had me try a similar more expensive mattress. John arranged to have my new mattress set delivered. It is wonderful to be able to sleep through the night again! Thank you, gentlemen! I would highly recommend shopping here!
Reviewed by Ashley Larson on
5
John was very helpful and knowledgeable about the selection. Who knew winchester had a local mattress manufacturer!? This store uses technology to help you find your best mattress. Looking forward to a good nights sleep!
Reviewed by Bobbie Thompson on
5
Felix was my salesman. He was very knowledgeable and professional about all their mattresses. He did an electronic bed match to find the best mattress for me along with 3 different pillows to try.His performance as a salesperson was very helpful, pleasent and good.I am very satisfied with my new Aireloom mattress and electric adjustable base that I picked out so far. I've only sleeped on it for 2 weeks, so will update later as to how the mattress is holding up. So far, I'm sleeping much much better! A great choice for me!Thank you Felix (the cat)! LOLI would highly recommend Felix.
Reviewed by Jenny Cernansky on
5
Finding the right mattress can be overwhelming; so many choices, not to mention the financial investment. Using the results of the bedMATCH program, Felix explained the type of mattress that would be comfortable for me and why. He very patiently answered all of my MANY questions without rushing me. He is knowledgeable and has excellent people skills. I will not hesitate to recommend Mattress Warehouse and Felix to my friends and family. Cannot wait for delivery day!
Reviewed by Joseph Zannino on
5
Great customer service
Reviewed by Jessica Roach on
5
John is the best! We had excellent service, and left very satisfied with our purchase!!
Reviewed by Katrina Swartz on
5
Felix was awesome. Able to make suggestions and compromises to blend 2 different ideas of the perfect bed!!! Delivery was perfect. Never slept better
Reviewed by Michael Herdman on
5
Buying a mattress involves taking a lot of time to find the right one which fits you perfectly. John was very good about giving myself and my wife room to try out the mattresses while providing information as needed. There's a wide selection of mattresses available here, it's clean, and they have great customer service.
Reviewed by Stephanie Lewis on
5
We had such a great experience here. We went here just to look and walked out buying a mattress that we loved. John was truly helpful and knowledgeable about the mattresses and pillows. He was not pushy nor did he try to convince us to buy the most expensive bed. He wanted us to choose whichever one we liked the most regardless of price. He also went above and beyond when we decided to add some things last minute. Will continue to shop here for future needs.
Reviewed by Lisa Staub on
5
This is the place to get the right mattress for you.Dont know where to begin buying a mattress for your body type. For a great nights sleep?This is the place.John was a great person to work with, to the point, great mattresses, great service,
Reviewed by Sherry Pie on
5
We shopped at 3 different places looking for an adjustable bed and mattresse. John was superb, and it was a very stress free experience. We also got the comfort care warranty at no extra cost. The others offered it for 0 plus. So from day 30 to day 99, if we don't like the mattress we can exchange it! Also we bought it on sunday and they are delivering on Tuesday, the others we had to wait 2 weeks!
Reviewed by Cheyenne Burrows on
5
I would highly recommend mattress warehouse. Felix was absolutely amazing with us! Took the time to Mattress fit my boyfriend who has back problems, showed multiple mattresses with different firmness And what not. Stayed in our price range, did not try to up sell us anything. We are very happy with our experience. He was very friendly and helpful. Delivery was on time as well. We love our new bed very spacious and comfy.
Reviewed by Sally Neff on
5
Felix and John are the best. They are so knowledgeable and helpful. I heartedly recommend them for anyone needing a mattress. They have sold me two.
Reviewed by Lisa Chillemi on
5
Both salesmen were very helpful and pleasant. Will definitely recommend!!! Delivery was very fast.
Reviewed by Cindy Bennett on
5
Both John & Felix were very helpful & knowledgeable. great experience.
Reviewed by Stacie Sites on
5
Easy shopping experience. Wonderful staff to assist with education and purchase. Have bought here twice now and will return again.
Reviewed by Sabrina Arthur on
5
Felix was very cordial and took time to make sure i got the right bed for me...he didn't try to put me into the most expensive bed...he showed me a lot of different beds till i found the right match for me...i recommend Felix...he cares about the person not the money
Reviewed by Kathy Campbell Croteau on
0
Wonderful experience the managerJohn was very helpful and knowledgable of the products and helped me to find the perfect mattress for me . Thank you John !!
Reviewed by Rebecca Nitz-Rippeon on
4
Polite, nice price and lots beds.
Reviewed by Tyler Barnes on
5
The employees were honest, had a great sense of humor, and not too pushy. I highly recommend John!
Reviewed by A Hottle on
5
John was very helpful and informative about all of our mattress choices. He helped us get the one that was right for what we need. Great service!
Reviewed by Tyler, B on
5
John provides great customer service
Reviewed by Murphy Packett on
5
Great place to buy a bed. John is extremely knowledgeable and helped us to figure out the exact mattress to suit our needs. Also Bedgear pillow is the greatest pillow ever made!
Reviewed by Tevin Orndorff on
5
John was awesome! Truly helpful and helped me get a great bed!
Reviewed by A Google User on
5
Reviewed by Haley Mosholder on
5

They were extremely helpful-- we found the best mattress for my grandmother. We chose and they even helped us get an awesome price. Highly recommend!
Reviewed by Robert Nickell on
5

Reviewed by Robert Nickell on
5

Reviewed by Larry Aikens on
5

Very helpful folks. Good selection and a great promotion today on Veterans Day. Buy one get one free!
Reviewed by KillaKal Gaming on
5

I have had a very good shopping experience with John & JC at Mattress Warehouse. I highly recommend this location after shopping all over Winchester. Ended up buying from them because out of all the locations, these guys had the best attitudes & best prices for what I wanted. Very happy with my mattress & sleeping so much better. Truly makes all the difference! Thanks guys.
Reviewed by Rae KC on
3

Purchased a Sealy Posturepedic silver plush hybrid from JC (John) at this store a few days before Christmas. I did not realize what I was missing all these years. Its such a wonderful mattress! I never used to be able to sleep on my back for very long and was always a toss N turn sleeper. With this mattress, I often find that I have slept several hours on my back and when I wake up, still don't feel the need to turn. Its heaven! And great on my side too. Had I known what I was missing, I would have purchased this mattress years ago! Everything with purchase experience went smooth and hassle free. JC was very informative and helpful.EDIT - Within the year, noticed the mattress was slumping in area I normally sat/slept so rotated it. Then that area did same thing rotated again. Then started sleeping in middle. Seems it starts to sag/slump where ever you stay after short time. This was my first mattress of this type. Maybe its typical. Wondering if they all do this? For this reason, knocked it down 2 stars.
Reviewed by Angela Wiley on
0

Great customer service...Way to go Chuck!
Reviewed by J.c. Myers on
5

I cant think of a better place to buy a mattress!
Reviewed by Heather Baker on
5

Reviewed by Heather Baker on
5

Reviewed by chree p on
1

Horrible business if I can give 0 I would they scam lie DONT SHOP HERE !!!!!!!
Reviewed by Sandra Scott on
5

These guys are amazing! I had amazing customer service from the store manager, Eric. He was very attentive and did not try and sell me a pricey mattress. The store was very busy, but each customer was greeted and helped promptly. John helped me complete my purchase and did a great job explaining everything. Great prices, too! I can't wait to get my mattress this weekend!
Reviewed by Priscilla Gordon on
2

Reviewed by AK_MaMa_Wolf on
5

The young gentleman, John, was very polite. Fast, listened, smiled, & while helping someone else. Great place & huge selection. I just came from Alaska two weeks ago. He really made Winchester feel like home.
Reviewed by james martin on
5

We just got a awesome bed
Reviewed by megan eller on
5

Reviewed by Chad Copenhaver on
1

Horrible experience. The manager at Mattress Warehouse on Pleasant Valley road was yelling and said I was lying and stated that from the troubles I had with the purchase from Mattress Warehouse, I was just trying to get something for free. This was in front of other customers as the employee yelled while I was walking out the door. Well, I decided to get an entire refund and drove to Leesburg, VA and bought the same items to get away from this store (And paid a few dollars more) by the way. I will never walk in this store again. The main issue was I purchased the items from the Kernstown store and I was picking up from the Winchester store last Friday. The items did not arrive as promised, and there was a new employee at Kernstown that promised to remove the cost of the foundation as he received approval from the manager at the Winchester store. When I arrived to the Winchester store to confirm the removal of the cost for the foundation, the manager stated he never authorized it. At this point, the manager at Mattress Warehouse of Winchester said he could refund my entire purchase, refund (and do not receive) the foundation, or just wait until Saturday and let Mattress Warehouse at Kernstown deal with it the next day. The manager at Winchester at Mattress Warehouse indicated multiple times I was not his customer and I should be dealing with Kernstown. None of those options were reasonable as we were promised the items on Friday and confirmed with Kernstown Mattress Warehouse this on Wednesday last week. After finding the same items available in Leesburg, VA, I went back into the store and the manager at Winchester Mattress Warehouse refused to refund my purchase. I said I thought that was one of my options, and he went on and said I was just trying to get something for free and that I misunderstood him authorizing the credit of the foundation and I would need to go to the Kernstown store to get the refund. He could not do it at this store. I found later this to not be true. Just to reiteriate , I will never walk in this store every again. I cannot see why anyone would ever purchase from here. There are too many other options and his irritate behavior towards myself and in front of other customers is completely disrespectful.
Reviewed by Ginalouise Rezabek on
4

Reviewed by Judy Ball on
2

Reviewed by Alan Perkins on
5

I went to 5 different places to look at mattress, John Quinones was the only one who was able to explain the different types and the best ones for me. Highly Recommend this store
Reviewed by M. Susan Windisch on
5

Assistant manager, John Quinones, was a wonderful help in deciding which mattress is best. We're delighted with the service and support.
Reviewed by MUHAMMAD Saleem on
5

Good selection
Reviewed by Stephanie Gruff on
5

This was the first place we went to look for a memory foam mattress. JC was pleasant and easy to talk to and very honest. We left feeling no pressure to come back. We went to 5 other mattress places and returned to purchase our mattress here. Ended up deciding on a higher quality and price then what we originally planned and still ended up spending less than we would have at any of the other places we visited. JC was again there to help us. He answered all our questions honestly and he was awesome through every step of the process. Free box spring per the promotion they were running, free delivery and free takeaway of our old mattress. Could not be happier. Delivery takes only 3 days. Cannot wait until it arrives.
Reviewed by Bryan Hogaboom on
5

Reviewed by James Long on
5

Reviewed by Kenneth Braxton III on
4

Real nice. I know I got my discount so... lol
Reviewed by Duk Koo Kim on
4

They made purchasing a mattress pretty stress free. Mattress turned out great, but even if it did not, they have a very fair return policy. The robo mattress matcher is cool, and not a money making ploy as I assumed. Highly recommend.
Reviewed by Jami Johnston on
5

Very knowledgeable about the questions I had, absolutely friendly and efficient. I would definelty buy another mattress here.
Reviewed by Ed Duncan on
1

This past Friday I purchased a somewhat expensive mattress cover (over 200.00) that was advertised as "stay cool" and heat regulating. I tried it for 2 nights and could not get a good night's sleep. The product did just the opposite and made me hot, not to mention it was slippery and the sheet slid all over the bed. I took it back to the Winchester store on Sunday and was told there was nothing they could do. I certainly understand not being able to resell this type of product. However virtually any product in any store in this country would want customer satisfaction and STAND BEHIND what they sell. If not a refund then at least a store credit. I will never buy anything from Mattress Warehouse again nor would I recommend them to anyone. Customer satisfaction is not something they care about at all. And 10 year warranty ?? for what ?
Reviewed by Bonita LeMarr on
1

Very disappointed in the ver tex mattress cover, didn't need it after purchasing as the mattress was cooling enough. Tried to return they would not take it back. So took home and tried it...no sleep I felt like I was surrounded by my own body heat all night. 0.00 that cant be replaced :(
Reviewed by Beau Bassler on
5

Great customer service and a good value.
Reviewed by Chad Fulk on
1

Horrible customer service, nothing but lies, and false promises. Deserves a -5 star rating
Reviewed by lori ford on
3

Reviewed by Antoinette Verspoor on
5

We needed a Split King with 2 XL Twin beds each independently moving for head up or legs up. We had very good info from the sales person , John Quinones, verified in other stores for quality and price comparison and consulted advice from Consumer Reports.We bought the beds, they were delivered swiftly, put together fast and functioning in one hour! We are delighted with the feel of the mattress and we have less problems with snoring ( if you put head up a few inches).For final feel of the mattress, we recommend taking your own pillow to the store.
Reviewed by Rachel M on
5

Reviewed by Megan Cassada on
5

Reviewed by David Mason on
5

Had an amazing experience buying a new bed set. JC (maybe CJ sorry*) helped us find the bed we wanted. John finalized the deal a few days later. John was very busy at the time and helped all customers without taking time away from my experience. I've already suggested the Winchester site to many people and will continue to do so. Can't speak strongly enough about their sales team.
Reviewed by Nalini Soares on
5

Reviewed by Love Notes on
5

John was super friendly, helpful, patient and relaxed. He did not pressure me into anything but gave lots of helpful information. And the diagnostic machine that tells you what matress is best for you was also very helpful. Would definitely recommend this place to friends!
Reviewed by Punkdesignercat on
2

Reviewed by Christa Orndorff on
5

Fun and informative
Reviewed by Jody Osborne on
5

The shopping was fun and relaxing. There wasn't any pushing to buy. I was shown the different types of mattresses with explanations of each and it was my decision.
Reviewed by MurrayAndGail Labman on
5

All is very well on our new Sertas! We are sleeping better than ever! So very Comfortable! Good choice! Zzzzzz!
Reviewed by Ryan Harlow on
1

BEWARE!!!! The mattress they showcase is not of the same quality of the one they send to your home. They do NOT allow you to return. I would go elsewhere.
Reviewed by jason smith on
1

I'm not even sure how to explain this...we were in the store choosing between two mattresses. A man sitting at a desk, who I assume was the manager because the salesman who was helping us was asking him questions about pricing, started telling us about a third, more expensive mattress. We told him we weren't convinced it was worth spending more money on it compared to the other two. He got angry but I just sort of brushed it off and started to talk about the other mattresses we did like. I said we had seen the price of one lower at another store and was going to ask if he would be willing to beat it. I never even made it to the end of my sentence because the guy at the desk stood up and got really aggressive and even more angry. He told us to leave! My fiancee and I walked out so confused. "What just happened?" she said. I still have no idea! All I can say is that with other mattress stores that apparently have lower prices anyway, it's just not worth shopping there.
Reviewed by Priscilla Gordon on
2

Reviewed by megan eller on
5

Reviewed by Ginalouise Rezabek on
4

Reviewed by Judy Ball on
2

Reviewed by Bryan Hogaboom on
5

Reviewed by James Long on
5

Reviewed by lori ford on
3

Reviewed by Rachel M on
5

Reviewed by Megan Cassada on
5

Reviewed by Nalini Soares on
5

Reviewed by Punkdesignercat on
2

Reviewed by sypgwp on
5

We shopped at 3 different places looking for an adjustable bed and mattresse. John was superb, and it was a very stress free experience. We also got the comfort care warranty at no extra cost. The others offered it for 0 plus. So from day 30 to day 99, if we don't like the mattress we can exchange it! Also we bought it on sunday and they are delivering on Tuesday, the others we had to wait 2 weeks!
Reviewed by Derek Hartwig on
5

Reviewed by Joe Dixon on
5

Reviewed by Derek Hartwig on
5

Reviewed by Joe Dixon on
5