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Mattress Warehouse of Roanoke - Valley View

Approximately 180.3 Miles from your location
4801 Valley View Boulevard Northwest
E
Roanoke, VA 24012
(540) 366-0680

Opens next at 11:00 am on Thursday

4.99

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Store Hours

OpenClosed
Sunday11:00 am6:00 pm
Monday11:00 am8:00 pm
Tuesday11:00 am8:00 pm
Wednesday11:00 am8:00 pm
Thursday11:00 am8:00 pm
Friday11:00 am8:00 pm
Saturday10:00 am8:00 pm

Location Description

At Mattress Warehouse, it’s our mission to provide you with a relaxed buying experience and a better night’s sleep. Our Roanoke, Virginia - Valley View staff is knowledgeable about all our mattresses and sleep products, to help ensure you make the best decision to improve your sleeping experience.

Mattress Warehouse of Roanoke, Virginia - Valley View offers a large selection of quality name brand mattresses and sleep products. Try bedMATCH® today to help you find the perfect bed for you. We are conveniently located on 4801 Valley View Boulevard near Verizon and Starbucks.

Nearby Stores and Restaurants:

Chick-fil-A, O’Charley’s Restaurant & Bar, GameStop, Men’s Warehouse, PetSmart, Target, Walmart Supercenter

Nearby Neighborhoods:

Swarthmore Place, Melrose – Rugby

Brands sold at Mattress Warehouse of Roanoke, Virginia - Valley View:

AireloomBedgearCheswick ManorComfort EssentialsKingsdownMattress 2.0NectarRoyalSealySertaSomosbedsStearns & FosterTempur-Pedic

Warranty & Return Policy

All warranties on bedding sold by Mattress Warehouse are through the individual manufacturers.

Delivery Information

All items sold by Mattress Warehouse are available for shipping or in-store pickup.


Frequently Asked Questions

Does Mattress Warehouse offer delivery?

Yes, Mattress Warehouse offers White Glove Delivery for qualifying purchases. We can also ship items for you to pick up at any store, or directly to your house. Delivery fees may apply.

Can Mattress Warehouse take away my old mattress and box springs?

Yes, Mattress Warehouse can take away your old mattress and box springs. There is a $14.99 removal fee per item removed.

What mattresses are on sale at Mattress Warehouse?

Mattress Warehouse has different sales going on throughout the year. To see what’s available as part of the current sale, visit https://sleephappens.com/collections/specials-and-sales.

What is bedMATCH® and how does it work at Mattress Warehouse?

bedMATCH® is Mattress Warehouse’s patented diagnostic sleep system that does what its competition cannot — it makes scientific recommendations on the best mattress specifically for you. Through advanced technology, the bedMATCH® system uses 18 statistical measurements and thousands of scientific calculations to determine the best mattress for not only your body type but for your sleep preferences and needs.

What if I don’t like my new mattress? What is Mattress Warehouse’s cancellation and return policy?

If you are not satisfied with your original mattress after 30 days of use, contact Mattress Warehouse to begin the process for your one-time comfort You can test out your mattress for up to one year before deciding whether you want to keep your original selection or utilize the comfort exchange program. If you use the Comfort Guarantee program, you will receive a 100 percent credit of the original purchase price to be applied toward the current ticketed price of the replacement mattress. You will be responsible for any difference above and beyond the amount of your credit once you make your mattress exchange. Certain fees apply.

If you need to cancel your order for any reason, you may do so within 24 hours with no penalty. If, after 24 hours from the time of your order, products have been shipped, but not yet arrived at your home, Mattress Warehouse reserves the right to assess both a 20 percent restocking fee and any freight charges that were incurred in shipping your order.

Mattress Sale

Visit our Mattress Warehouse of Roanoke - Valley View store to shop all ongoing mattress sales! Our mattress sales ensure all customers receive their perfect mattress at the right price.

Not ready to visit us in-store? Shop all of our current mattress sales online today!

Customer Service

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Reviewed by Marla Depriest-Fizer on
5
Thank you tim FOR THE AMAZING DEAL EVER!!!!
Reviewed by Marlayna Hubbard on
5
thank you tim for the amazing deal !!
Reviewed by Aniya Walker on
5
Tim is very honest, hardworking and very time efficient. This mattress store definitely needs more attention!
Reviewed by Lisa Davis on
5
Reviewed by Ricky Thomas on
5
Thanks Tim for helping us get our new mattress!! Super friendly abs great customer service!
Reviewed by Matthew Fleenor on
5
Tim was fantastic and it is certainly clear the reasons why they’ve received such positive customers reviews, and for what reasons their store has received awards yearly. It’s just good, old-fashioned “being cared for.” Very fair prices, trying to do everything they can for the customer, small business with a HUGE heart. That’s what will change our communities, our country, and our world. We look forward to our new sleeping experience! #littleThingsMatter
Reviewed by Nasalia Madrid on
5
Reviewed by Alex Mckinney on
5
Reviewed by Lisa Wilson on
5
I am so glad that I was able to take advantage of the Labor Day Sale this year! I recently moved back to Roanoke from Charlotte, NC during the COVID 19 epidemic. Long story, short, I needed to start all over in terms of furniture. For that reason, saving money was certainly the goal. So thrilled that I snagged a Stearns and Foster pillow top set for just over K and was approved for in store credit at 0٪. The girl who helped me was a doll!
Reviewed by Craig Barber on
5
Tim helped me buy replacement mattresses for my family after a house fire, gave me a deal, and stayed late to boot. =)
Reviewed by Rosemary Wade on
5
Tim helped us buy mattresses after a house fire. He stayed late and helped us pick out exactly what we needed. Wonderful service! Would recommend to anyone!
Reviewed by Brian Williams on
5
Great experience making a rather large purchase, which is rare.Kenny was knowledgeable and answered all of our questions. Excellent customer service.The store had name brands at various price points with floor models to test drive. We applied for credit at %0 for 60mo and it took about 15 minutes and was very easy with instant approval.
Reviewed by Sam M. on
5
Julia was great. Gave me the confidence to buy a mattress when I was hesitant.
Reviewed by KntkyGntlmn on
5
Great experience making a rather large purchase, which is rare.Kenny was knowledgeable and answered all of our questions. Excellent customer service.The store had name brands at various price points with floor models to test drive. We applied for credit at %0 for 60mo and it took about 15 minutes and was very easy with instant approval.
Reviewed by Trevor Gobble on
5
A+++ experience. Tim took care of us and we found an excellent mattress for a great deal. I would highly highly recommend Mattress Warehouse to anyone! Thanks Tim!
Reviewed by Casey Solomon on
5
Guy was very helpful and attentive to our needs. Went above and beyond to make sure we had the best mattress with the best deal possible. Definitely earned my 5 stars.
Reviewed by John Wampler on
5
Found exactly what we wanted at a reasonable price !!
Reviewed by Megan C. on
5
Everything was excellent! The delivery drivers were very friendly and helpful.
Reviewed by Jennifer Shanks on
5
I went into the store just to browse at the mattresses and look at adjustable bases. Julia instantly greeted my Mom and I and showed me the AMAZING Bed Match. She showed me the best options and explained all of the perks of the mattress and showed how the adjustable bases worked. I ended up purchasing the adjustable base with the massager and a Tempur Pedic mattress & she thoroughly explained all of the details and the financing. She was absolutely AMAZING & knows what she is doing!
Reviewed by Rodrigo C. on
5
Outstanding Customer Service! Julia went above and beyond to help me find the best mattress for myself and my son. She took the time to go in depth into my needs as a customer and helped me get a great price. Any time someone asks me in the future I am sending them to Julia if they are in the market for a new bed!
Reviewed by Sylvan L on
5
As usual, Tim knocked it out of the park. I'm a repeat customer and will continue to support and recommend this store.
Reviewed by Jennifer Shanks on
0
The Mattress Warehouse at Valley View is PHENOMENAL. Julia was great to work with and was so knowledgeable about everything and she gave me some great deals! Thanks again!
Reviewed by Debby Thomson on
5
My husband and I were visiting our daughter’s new home. We needed a new mattress for our bed frame that day! Tim was amazing and helpful! We were able to bring a box spring and mattress home that day! Additionally, Tim assisted us with an affordable and quality mattress for our budget! I would HIGHLY recommend this store and manager!
Reviewed by Rick Lee on
5
Tim was great. Very personable, professionable and knowlegable.
Reviewed by Renee Metcalf on
5
I have nothing but positive things to say from the time I called to the time I entered the store. Tim answered all our questions and it was clear that he knows quite a bit about mattresses and the industry. He was also very personable and helped us to get a better deal with our limited budget. Excellent customer service!
Reviewed by Chris Tice on
5
I have never purchased a new mattress, so I was incredibly skeptical when we entered the store. Much to my surprise, JULIA IS FANTASTIC! Once we finished a quick bed matching process, Julia helped my girlfriend and I throughout the selection process, giving us all of the information we could have need. We pick put our mattress, stand, and pillows, scheduled our delivery and left the door ecstatic with our experience.There was an issue with delivery caused by a significant rain storm causing damage to several orders. The store manager, Tim, worked diligently with his delivery team and was able to get us on the following truck. We are extremely grateful for the effort the team put it, start to finish.The delivery men were quick, polite, and incredibly skilled. They managed to get a queen size mattress up a flight of stairs without bumping into a single door frame or wall, no easy feat.Overall, could not be happier and I will be back when the time comes for a new bed.
Reviewed by Hunter Cox on
5
My wife and I recently had our first child. After a month of the interrupted sleep schedule and returning to work, we decided we needed an upgrade from our old mattress to a new one. We wanted our limited sleep to be great sleep. We stopped in multiple stores, “shopping” around before we walked into the Mattress Warehouse at Valley View. What a wonderful experience. Julia made us feel very comfortable and answered even our most sleep deprived questions. Got us set up on the Bed Match and narrowed our selection down to a few beds. No need to look further after the first one. Julia also worked with another partner store to guarantee we got the absolute best deal we could. She made it hard to say no with all the accessories and discounts we received. Julia is the best! She made this process simple and affordable for our new little family. If you’re looking for a new mattress or pillows, Julia at VV is the one to get ahold of!
Reviewed by Edna Placide on
5
Julia was GREAT she had a beautiful smile. Very pleasant and she multitask between customers. I just move from South Florida and I'm so happy with my two daughters mattresses with free delivery. I am definitely going back for my mattress. Thank you Julia for the Awesome experience!!
Reviewed by Glory Bowman on
5
Reviewed by Freddy B. on
5
Visited the valley View store on Thursday the 23rd, to look at the Tempur-Pedic mattress. Mike assisted me and did a great job explaining all the different mattress options and supports. It was quite a bit of info to absorb, and I pretty much made my mind up before leaving which one I wanted, but waited until Saturday to return to make the purchase.Thanks Mike for all your help!
Reviewed by Maegan Reinhardt on
5
We had a great experience buying a new mattress yesterday! Our salesperson, Tim, was very knowledgeable and encouraged us to take our time to find a mattress that fit our needs. He gave us suggestions across several price points so that we could make an informed decision about what would be the best choice for our wallets and our sleep quality. His sales style was informative and low-pressure, which my boyfriend and I both appreciated. We ended up choosing a TempurPedic and are excited for our mattress to be delivered next week!
Reviewed by Laura Lynch on
5
Tim was very helpful and patient. Thank you! Great experience.
Reviewed by Lainey Lynch on
5
Reviewed by CHAD GADDY on
5
My daughter was buying her first mattress herself. Tim was very professional and knowledgeable. His main focus was making sure she got the right mattress for her. He was very honest answered every question we had. We will definitely recommend him to all of our family and friends. Thanks so much for your help Tim!!
Reviewed by Tim on
5
Tim is an excel lent salesman! He listened to my questions and gave me a great deal on my mattress set. Highly recommend buying from the Valley View Store
Reviewed by Devin Wolfe on
5
Great service, nice and polite and super helpful!
Reviewed by B Mart on
5
Good deal! Good salesman! Quick and easy.
Reviewed by Mary McFarland on
5
Wonderful service, great prices. Can't wait for delivery
Reviewed by Caroline on
5
Stopped in today to get a mattress for my new apartment, and I couldn't have asked for a better experience! We were kindly greeted by Tim, who quickly and knowledgably reviewed all of the options available that fit what we were looking for. He made the process quick and easy, and the pricing was great. Thank you for the wonderful experience!
Reviewed by Chase Cooper on
5
Tim was one of the best sells person that I have ever had the pleasure of working with he helped us out with finding a perfect fit for us if ur looking for a great bed at a great price then come to him
Reviewed by Joanna Davis on
5
Tim did a amazing job with his attitude and got me something that I needed for a great price. He is all about personality and fitting your needs and not just looking to make a sale. I would highly recommend him for your next matress purchase.
Reviewed by Logan Sherrill on
5
Quick, easy & very personably. Tim had me a mattress in less than 10 minutes because of how knowledgeably he was in what exactly I was looking for. Can’t wait for years of quality sleep!
Reviewed by Rash Ferguson on
5
Great experience! Tim was awesome and knowledgeable. Hooked us up with a great mattress.
Reviewed by Gwendolyn Franks on
5
My experience at Mattress Warehouse of Roanoke - Valley View was AWESOME. Tim was great!! Very efficient and knowledgeable in his craft. I was in and out in under an hour and that made my day!! Thanks Tim.
Reviewed by Emily Padgett on
5
Thanks Tim for a great deal! Very awesome guy to work with. No hassle. No pressure. You won’t find anyone better!
Reviewed by Danielle Alex on
5
Thanks Tim for such a great, pressure free buying experience!!
Reviewed by Tony Chinchilla on
5
Thanks Tim he was great and helped me out with finding the best mattress for me and my spouse he was a pleasure to work with!!
Reviewed by Madelyn Gibbs on
5
Amazing customer service! Thanks Tim for a great deal!!
Reviewed by Ben Casella on
5
Best deal around and awesome guy to work with! 100% recommend
Reviewed by Logan Harrison on
5
Thanks tim for a great deal, great personality and very friendly. This guy deserves a raise!
Reviewed by Sondra Stamper on
5
My husband and I went into Mattress Warehouse today and was greeted by Tim. First, the flag hanging outside his store caught our attention and when you go inside and see all the red white and blue you know immediately that he loves his country and admires all veterans. At our age we have dealt with many sales people in our life, but Tim was the most knowledgeable and had the most expertise of any we have ever encountered. It was a pleasure meeting you Tim and we can't wait to get our new mattress and adjustable base next week.
Reviewed by Rhonda Childs on
5
Thanks Tim for a great deal!!
Reviewed by Arthur Ellisor on
5
Have needed a new mattress for sometime now, stopped in the Valley View store with my wife and met Kenny, he was very professional and knowledgeable about all their products. We made a purchase at a very good price, next was the quick delivery from Michael and his associate. They did an awesome job setting up our new bed. We highly recommend them when you are in the market for a better night's sleep.Many thanks again for a pleasurable buying experience.Art & Melissa Ellisor
Reviewed by Brooklyn Bell on
5
Reviewed by Stefanie Krammel on
5
Great Experience! Tim was very helpful and a delight to deal with. Would recommend.!
Reviewed by Catherine Zier on
5
Tim was such a joy to work with! He is so knowledgeable and came up with the right mattress options that suited me perfectly! Thank you Tim!
Reviewed by danielle bkessard on
5
We ended up having a problem with our mattress protector to years after we bought it and we brought it in and Tim replaced it no hassle free of charge we even got an upgrade because they were out of the ones that we had previously bought
Reviewed by Tori Rost on
5
Reviewed by Cheryl Good on
5
Tim was polite and very helpful for our daughters first mattress purchase!! Will highly recommend him!!
Reviewed by Joseph McEachon on
5
Great place to buy a mattress. Tim is a very knowledgeable and is extremely easy to work with. I will certainly be looking for Tim when it’s time to buy my next mattress. Thanks Tim!
Reviewed by Erika Steele on
5
Great service from Tim! Met our budget needs and took care of us in a quick and timely manner
Reviewed by Mitzi Anderson on
5
Great service. Wonderful product and pricing.
Reviewed by Luis Sanchez on
5
Great store. Tim Dunbar is excellent. We would highly recommend them for any Mattress needs. Great people skills
Reviewed by melissa Ellis on
5
If you need a matress or pillows this is the place to go. They are very friendly and can answer all your questions. No following you around like typical sales people. We are repeat buyers.
Reviewed by Gina Gravely on
5
Tim was extremely helpful and very accomodating and explained everything and seemed knowledgeable about all aspects of the mattress industry. He spoke to us as if we were friends or family and the prices in store were very reasonable. I would recommend anyone who needs a mattress to skip furniture stores and go see Tim!
Reviewed by MARY SENSABAUGH on
5
Went in, fantastic service (thanks Tim!!), store was clean, can’t wait for my new mattress!!
Reviewed by Kenny De La Torre on
5
Tim, great sales person all around.
Reviewed by Coach Jalen on
5
Tim was AWESOME! Helped me with 2 mattress
Reviewed by Donna Staton on
5
Great experience, Tim is the best!
Reviewed by Corey Weeks on
5
Came in after not having shopped for a mattress before. Had a rough idea what I was looking for, but not how to accomplish it. Based on what I was looking for and my body type Tim was able to show me a couple of options and guide my mattress journey. He was a great help and I am thankful for his expertise and assistance.
Reviewed by Angela Tolley on
5
Manager Mike was welcoming and very attentive of my needs. He made shopping for a bed so easy. He went out of his way to make sure we received to bed in a timely manner. Highly recommend shopping for beds here!
Reviewed by Jeremy Fields on
5
I walked into mattress warehouse with my wife today to buy a new mattress for our home and was greeted by Mr Dunbar with a very warm and friendly welcome. Mr Dunbar made our experience smooth and easy; as well provided us with up to date information on health for sleep. We didn’t hesitate to purchase a mattress and frame from him. I would highly recommend this company and Mr Dunbar to anyone searching for a new bed. Outstanding customer service with an old fashioned southern charm and hospitality.
Reviewed by Thalia Word on
5
THE BEST! Mattress Warehouse at Valley View is wonderful...and so is Tim Dunbar!! He treated my husband and I like good friends. We tested our sleep preferences on their bed match system and he had us in the perfect bed in about 20 minutes! It’s very impressive how this specific store has gotten awards in the Roanoke Valley so often, and with employees like Tim, it’s not surprising. Thanks again Tim! We will definitely be back, and recommend this store to everyone!
Reviewed by the tygor on
5
Kenny was very knowledgeable and helpful!
Reviewed by kntky gntlmn on
5
Great experience making a rather large purchase, which is rare.Kenny was knowledgeable and answered all of our questions. Excellent customer service.The store had name brands at various price points with floor models to test drive. We applied for credit at %0 for 60mo and it took about 15 minutes and was very easy with instant approval.
Reviewed by Wendy Scaggs on
5
So.... amid all the chaos of these days.... my husband and I decided to go Sunday and buy a mattress....... It had been over 15 years and it was just “‘time”......Well, we decided to go by MATTRESS WAREHOUSE “...... Wow!!!!! I cannot say enough about how GREAT this whole experience was and.... as we all know... those times we can say good things about businesses are sadly few and far between..... TIM was our salesperson and he was No Pressure and only wanted to attend to what WE wanted ...... Got the sale done ... delivery scheduled... but I was still not willing to post anything ... even tho my husband and I were like “Wow “ Well, delivery was a little while ago.... eXACTLY when the automated calls said it would be... the guys were professional and nice.... AS IF YOU COULD’T already tell..... I TRuly appreciate MATTRESS WAREHOUSE VALLEY VIEW and the fellas they have helping them. Thank you , TIM.
Reviewed by Tracy Brown on
5
My husband and I were shopping for a new mattress and stopped into the Valley View Mattress Warehouse. We were lucky enough to work with Tim who was fabulous! He listened to our concerns and picked out three mattresses for us. We fell in love with the 3rd one, but wanted to "sleep" on it for a couple of days. The coupe of days turned into a couple of weeks as we we visited a couple of other stores, but when we were ready to buy we went right back to Tim and Mattress Warehouse. They offered us the best customer service and deal! We highly recommend Tim and Mattress Warehouse!
Reviewed by Becky Mustin Morrissett on
0
If you are in the market for a new mattress, I would highly recommend Mattress Warehouse of Valley View! Friendly, knowledgeable Staff. Tim shared the differences within the mattresses and allowed me to make an informed decision. Delivery was smooth and as promised. We Love our new mattress and will definitely return for future purchases. Thanks Tim, B. Morrissett
Reviewed by Mother of Three on
5
Walked in needing three beds! Got great service and learned a lot also. Tim is a really great guy. Helped me out a lot with an awesome deal I could not refuse. Thanks again!
Reviewed by Billy Steele on
5
Reviewed by Erika Esperanza on
5
Great service from Tim! Met our budget needs and took care of us in a quick and timely manner
Reviewed by haley williams on
5
Tim was amazing!! He was so kind and helped us find an amazing deal on a mattress! Thank you!
Reviewed by Kristin Spangler on
5
Glad we decided to check here first! Got just the right mattress we were looking for within our price range thanks to Tim. I’ll be sending any my friends to see him and get a great deal too
Reviewed by Stephanie Macbeth on
5
Kenny was a very patient and insightful salesperson. Amazing!!!! Thanks Kenny!!
Reviewed by Amber Kelly on
5
Tim was so helpful and gave us a great deal on our new mattress! I highly recommend asking for him! He and the store seem to really be looking out for their customers.
Reviewed by Kayla Coe on
5
Thanks Tim for the wonderful experience & amazing deal. Was very pleased with the service. Remembered us as soon as we walked into the door. Highly recommended store!! Place to go.
Reviewed by Steven Scott on
5
Excellent service. Tim gave us an incredible deal. Visit Mattress warehouse at Valley View for your all your bedding needs.
Reviewed by haleysrebornbabies on
5
Tim was amazing!! He was so kind and helped us find an amazing deal on a mattress! Thank you!
Reviewed by Elizabeth Frazier on
0
They tried to deliver a used stained mattress to my home a 600.00 worth. They rip you off on white glove. They refuse to dispose of old mattresses. Do not buy from here. Trust me. I’m a victim.
Reviewed by Elizabeth Frazier on
0
They tried to deliver a used stained mattress to my home a 600.00 worth. They rip you off on white glove. They refuse to dispose of old mattresses. Do not buy from here. Trust me. I’m a victim.
Reviewed by Elizabeth Frazier on
0
I was told and thought pd for disposal of old mattress doesn’t matter I just pd 2k in mattresses. Still had to rent a truck to dispose. Of old. Will never recommend you lied to me, you tried to sell me a used stain mattress and wanted me to accepted that after spending 1500k. Oh no way never again.
Reviewed by Karin Kaerwer on
5
I came in with the expectation of trying out the Nectar and buying online. After chatting with Tim, there was no doubt I wanted to go with this store! They are extremely knowledgeable and willing to work with you to make you feel comfortable with pricing/options. Would definitely shop here again!
Reviewed by L Roberts on
5
They were amazing! They got me the perfect bed for the perfect price. The manager was the best sales person ever!
Reviewed by Elizabeth Frazier on
0
I was told and thought pd for disposal of old mattress doesn’t matter I just pd 2k in mattresses. Still had to rent a truck to dispose. Of old. Will never recommend you lied to me, you tried to sell me a used stain mattress and wanted me to accepted that after spending 1500k. Oh no way never again.
Reviewed by Tamara Walker on
5
Tim was very informative and gave great customer. Shop here if you are in the need of a new mattress!!
Reviewed by Kate Thomas on
5
Thank you Tim!!!
Reviewed by Jasmine Murphy on
5
Tim was amazing!! Gave me the perfect mattress for the perfect price!! I would give 10 stars if I could! Great customer service! Thank you so much! Go shop Mattress Warehouse
Reviewed by Jonathan Simmons on
5
Could’ve fallen asleep as Tim’s deep voice serenaded me into a blissful calm. Great service, tried out about 5 different mattresses and bought the first one he recommended. Very knowledgeable and easy going.
Reviewed by Suloman Malik on
5
Tim was very knowledgeable and helped find us a bed which best suited our needs and price point. Highly recommend mattress warehouse and be sure to ask for Tim!
Reviewed by Sarah Gabriele on
5
Tim was absolutely incredible. He was so welcoming and knowledgable. If you're looking for a mattress in the Roanoke Valley, go see Tim! He will get you the greatest deal on an incredible mattress
Reviewed by Stephen Lusk on
5
We decided to try Mattress Warehouse based on reviews and word of mouth. Glad we did. Tim was extremely helpful in helping us decide which mattress would be best for us based on our budget and preferences. The buying process was fast and no pressure. Really felt like Tim went above and beyond. The icing on the cake was that the delivery process concluded exactly as was promised with a delivery that was on time... to the minute. Thanks!!!!
Reviewed by Cameron Peel on
5
Tim was and is amazing!!!
Reviewed by Thomas Kessler on
5
Tim was great! He worked with our budget and made it possible for us to get the mattress we needed. He was super knowledgeable and helped us understand what makes a good mattress. We would recommend him to anyone that needs a mattress!
Reviewed by Devan Kessler on
5
Tim was so helpful when we were purchasing our first mattress. He worked with our budget to show us the best mattress for our price point. He was very nice and knowledgeable about the industry. 10/10 would definitely buy from him and Mattress Warehouse again!
Reviewed by Millennium Force on
5
Kenny was very knowledgeable and helpful!
Reviewed by Tony Mason on
5
Extremely knowledgeable employees. The go above and beyond to make the purchase pleasant. Thank you Tim and Kenny
Reviewed by Buchanan Resident on
5
Very knowledgeable, helpful and friendly staff! Tim was great and it was nice to not feel like he was just pushing a sale.
Reviewed by Scott Hamilton on
5
We had a great experience at Mattress Warehouse. Jill was helping my wife and I and was very helpful and patience as we tried multiple mattresses. She did not pressure is to a certain mattress, she showed us exactly what we ask to see. She allowed us to compare until we decided on the mattress for us. We received a good price, and called the finance company to get our finacing taken care of quickly.
Reviewed by Claire Overstreet on
5
Wonderful experience, really had to use the bathroom and he gladly let me use it. Overall great time!
Reviewed by Matthew Ogburn on
5
Excellent experience. Tim is an exceptional advocate for his customers. Highly recommend.
Reviewed by Lynette Friberg on
5
We had a wonderful experience with Tim! We popped in quickly before we drove to Ikea to buy a mattress. He gave us such a good price and saved us hours of driving! I highly recommend!
Reviewed by Cory Thomas on
5
Made the whole process easy. Unbeatable prices and great quality
Reviewed by Mark Fontenot on
5
When we walked in, Tim welcomed us and gave us a great experience. He is very knowledgeable and most helpful!! We went home with a new adjustable frame and mattress. Great experience!!
Reviewed by Robin Pendleton on
5
Fantastic customer service!!!! Tim is amazing and knowledgeable. Will return again!
Reviewed by Tkauf K on
5
This has been the quickest and easiest experience of buying a mattress. Thank you so much for everything!
Reviewed by louis Lovati on
5
Tim our sales manager very knowledgeable and a true gentleman. Very smooth process. Highly recommend Tim and mattress wharehouse
Reviewed by reader5ld on
5
Great experience and the best customer service. I appreciated that Tim listened to what I needed and guided my shopping in the right direction. It was comfortable to test the mattress and learn about my product. I was very satisfied with my choice of mattress. the price, and delivery options. I would recommend stopping in even if you're not ready to buy yet but thinking about a future purchase.
Reviewed by Jermaine Thompson on
5
Had a great experience got the bed we wanted at a good price couldn't be happier thanks Tim.
Reviewed by Sherry Dziergas on
5

Reviewed by lindsey Pendleton on
5

Reviewed by Loran MacGregor on
5
Kenny was extremely helpful. Highly recommend!
Reviewed by Ross MacGregor on
5
Kenny provided my wife and I with excellent customer service. He was very knowledgeable and helpful.
Reviewed by Ollie Branham on
5

Reviewed by Patricia Smith on
5
Tim is well knowledgeable and most helpful! We are most thankful for his professional service with this important need and decision!
Reviewed by Destiny Kline on
5
Tim was very helpful and we got a great mattress at a great price!
Reviewed by Wyatt Kline on
5
Great and fast service. Very friendly staff and a smooth transaction. Would not hesitate to come back!
Reviewed by Amanda Laliberte on
5
Tim was wonderful for my family and I! We have purchased 3 mattress's from this location and are very pleased. Tim is great to work with and is very knowledgeable. We highly suggest him and his store! Go see him!
Reviewed by Jason Becker on
0
Fantastic sales staff. They listened to our needs and suggested the perfect mattress for us. Better pricing than the home furnishing stores. Could not have had a better experience. Highly recommended. Jason, Roanoke
Reviewed by Sadie McCreery on
5
They were very helpful and patient while we tried all the mattresses. They helped us find our perfect mattress and it was delivered the next day, we love it!
Reviewed by Debbie Young on
5
My husband and I went into the store just to look. We walked out after looking with a mattress to be delivered on Wednesday. Thanks to Tim for helping with the process of the purchase and the delivery of our new mattress.
Reviewed by Kayla Muncy on
5
Great experience and costumer service!
Reviewed by Brandon Shelton on
5
Excellent experience! Tim was excellent to work with and made the process painless and simple! We will definitely be back for any future purchases.
Reviewed by Hallie K Cole on
5
I could not rave enough about Mattress Warehouse at Valley View in Roanoke. I dealt with Tim and Kenny, they were both fantastic, beyond fantastic, they need more than 5 stars. We looked for a mattress for about 4 months. Not only did they remember me when I went in every time, but they stayed late multiple times for me, made up a few price quotes (when i kept changing my mind). They are so patient and loyal, best customer care I have had in a long time. I highly recommend them, ask for Tim or Kenny.
Reviewed by Mae Lin Xia on
5
Kenny was very helpful when we came into the store to pick out our new mattress. He asked us some questions about what we were looking for and what we needed. We looked at a few other places but ultimately came back to this store because we found exactly what we needed. We got a free box spring, 2 free pillows, free delivery and recycling of our old mattress and box spring. So excited about getting some great sleep on our new mattress!
Reviewed by Donald Self on
5
My wife and I didn't know much about mattresses, but Tim showed us various brands and styles. He was very educational and gave us advice on how to use our adjustable base to make us more comfortable at night. He is very professional and this is surely the place to get a mattress as they sell many different brands, styles and prices! We also purchased 2 pillows which are great. Mattress was delivered as scheduled and old one hauled off. Have only slept on it two nights so far, but is meeting our expectations!
Reviewed by Michael Stafford on
5
Tim was awesome! He was really helpful and we had a great experience shopping at Mattress Warehouse!
Reviewed by Steve Knizner on
5
Tim provided excellent service and advice on selection. Delivery was smooth and professional. This is the place to buy a mattress!!
Reviewed by Tammy Rogers on
5

Wonderful and knowledgeable service. A painless buying experience and we are looking forward to a painless nights sleep. Thank you Tim you are wonderful!
Reviewed by Susanna Mitchell on
5

Great service. Patient and listened to exactly what we wanted. Delivery was fast and efficient.
Reviewed by LeShan Hutchinson on
5

Our experience at this store was totally awesome and fast. We got a great deal on a king size mattress and Tim is the best! I'll send my family and friends looking for a mattress right to Tim!
Reviewed by David Hutchinson on
5

Exemplifies what customer service should be (Tim), even though he’s a Cowboys fan. We’ll over look that part.
Reviewed by Jalen Hutchinson on
5

Tim was AWESOME! Helped me with 2 mattress
Reviewed by Stanley Reeves on
5

The salesman was very helpful and to lead us to the right mattress. Gave a lot of extras and was there for us at the end. We will be back. Tim
Reviewed by Mark Aldridge on
5

Second purchase with this store. Very knowledgeable and professional salesperson Kenny helped me make the right selection at a awesome price. Would recommend to anyone needing a new mattress.Mark
Reviewed by Iinda blanchette on
5

Tim was very patient and accommodating. Best sales person ever. I love love love the mattress he recommended. He listened to what I wanted . I’ll come back again .
Reviewed by Mack McCaleb on
5

Very helpful and I'm well pleased with the service we received! Tim was great!!
Reviewed by Christopher Herron on
0

Awesome experience go see Tom!
Reviewed by Tim Dunbar on
0

GREAT PRICESGREAT PRODUCTGREAT SERVICE AND BEST OF ALL....GREAT PEOPLE
Reviewed by Robyn Wines on
5

Great experience, excited about our new mattress and working with Tim was a pleasure! Highly recommend!
Reviewed by Heather Burnside on
5

Such Wonderful Service! We are moving here and Tim worked with us with what we needed and when we needed it. Tim made sure that I had comfort and quality over price. Tim made sure that we are satisfied and well taken care of. Tim was also the friendliest person we met here in Virginia!I have made a couple purchases here and this is the second review, I just want to emphasize how awesome this crew is here. They work with you and make sure that they have your best interest in mind. I feel like Tim is a family member, that is how well they treat you. I will be making any future purchases involving sleeping here!
Reviewed by Daniel Thurston on
0

Best experience buying a mattress set today We've ever had ! The sales person, Tim,TD03, made us a great deal and saved us time shopping elsewhere, we ended up shopping at BJ's club and Krispy KREAM DOUGHNUTS , a wonderful day and Thanks so much for your help and hospitality!!
Reviewed by meganpuckett10 on
5

We were just going to look for what type of mattress we would be interested in and planned on buying later on. Tim greeted us and immediately took our budget into account. He never pressured us but gave us the facts we needed to make our decision. Thanks Tim and Mattress Warehouse for the great service and prices!
Reviewed by Aaron Divers on
5

Great service, very polite. Helped me pick out the best mattress for me. Thanks Tim.
Reviewed by Shalina Zimmerman on
5

Tim helped us today and he was wonderful :D
Reviewed by Patrick Lovell on
5

Tim was exceptional, he provided me with various choices, but it all came down to one because of him! Thanks Tim!
Reviewed by Zach LLV on
5

Kenny, who works there, was very polite and informative. He really took his to explain everything, purchased an adjustable based and matress and couldn't be happier!
Reviewed by Larry Brooks on
4

Reviewed by Caleb Amstutz on
5

Buying my first mattress couldn’t have been a better experience. Kenny was incredibly helpful and knocked the price down significantly. I never felt rushed or hassled to buy something I didn’t want. I will definitely recommend this store to anyone looking for an affordable new mattress!
Reviewed by Breaudrea Scales on
5

Tim was the best! I would recommend him to any customer who is thinking about visiting mattress warehouse in Roanoke. He was very patient and he provided me with a price that was unbelievable! Thanks again Tim!
Reviewed by Ginna Garcis on
5

Mr.Tim was a great help and was able to get me into the perfect mattress. I will definitely be recommending this store and his great customer service to my family and friends. Thank you again !!
Reviewed by Rebekah Sizemore on
5

This is THE place in Roanoke to go. Kenny was incredibly knowledgeable of all the products and made us feel like we were important to him. He helped us narrow down our options without being the least bit pushy and told us straight up the pros and cons of each option as it relates to our personal needs.The paperwork was a breeze and we were done in about 15 mins of deciding to make the purchase. About that time, there was a massive storm moving through the area so Kenny and his coworker, Tim, invited us to stay inside until the rain had stopped. We wound up talking and found out we had some mutual acquaintances and shared good stories and laughs. In that time I could tell that these were good honest people; the type of people you want to do business with.
Reviewed by Hampton Delp on
5

Kenny was very knowledgeable and helpful!
Reviewed by Heather Mills on
5

Great friendly service! Kenny and Tim were knowledgeable and helpful in all aspects
Reviewed by Hannah Borgerding on
5

Great service and great mattresses. Thank you so much Tim! We appreciate your help.
Reviewed by Victoria Davis on
5

My boyfriend and I went here to check out some mattresses we would need for our move to Tampa. Kenny greeted us as soon as we walked in and helped us figure out what mattress we would want for ourselves as well as the guest room. He heard what both of us liked in a mattress and guided us to one’s based on our preference. His knowledge and expertise as well as the discounts he was willing to offer us was impeccable! We are so glad we stopped in and can’t wait to sleep better with our new mattress as well as have our guests sleep great with the new guest bedroom mattress. Highly recommend this place and Kenny!
Reviewed by Tommy Mills on
5

Reviewed by Garrett Reese on
5

Great service along with great quality, Tim is the man for setting me up with a wonderful price!
Reviewed by Jim Looney on
5

Went in to get a good but affordable mattress for my father. Kenny was very knowledgeable and great to work with. He walked us through several options and we quickly found a mattress solution and worked out all the logistics of delivery. The delivery and setup went very well, Marquee and his partner were very professional and also great to work with.I have purchased numerous mattresses over the last 35 years and this was probably the best experience to date.
Reviewed by Krissy Dert on
5

Tim saved my family vacation! We had more people then beds and Tim was on it! He got me a great deal and had all my beds delivered the very next day! Highly recommended!!
Reviewed by Luke Sims on
5

After doing months of research, I finally made it into the store this evening. Tim was very knowledgeable & even sent me to a competitor to test out a firmness that Mattress Warehouse didn't currently have the floor. He even tried to talk me into a cheaper model & stated that I could always trade up if I didn't like it. I doubt you'll find many salespeople that would do that. Highly recommend visiting Tim at Mattress Warehouse. Can't wait for my new Tempur-Breeze Luxe to be delivered in 3 days!
Reviewed by Dave Thompson on
5

We went today to the mattress store and talked to Tim and he really knows his stuff. He showed us different mattresses and most of all he was listening and didnt push. We left the store very happy with a great deal Tim made us.
Reviewed by Ann Bondurant Trinkle on
5

Kenny was super helpful and friendly ! Answered all our questions and guided us through a seamless purchase!
Reviewed by Belt Fed on
5

Reviewed by Eva Berton on
5

The customer service was great! Kenny was quick to find me what I was looking for at a very reasonable price! Thanks!
Reviewed by Patrick Bateman on
5

Reviewed by John Kaylor on
5

So I was in the market for a new queen size mattress. I saw signs by the road for mattress warehouse and figured I'd swing in and take a look. That's where I met the manager, Tim. He was absolutely wonderful to deal with. He wasn't pushy and gave me honest answers and wasn't even trying to sell me the most expensive mattress, just the right one for me. I found the perfect mattress because of Tim and I would definitely return again and send my friends and family to see him! Thanks, Tim! You were awesome!!
Reviewed by Mary Catherine Santoro on
5

Fantastic customer service and genuinely pleasant experience from start to finish -- Tim was lovely to work with, prices were very reasonable, delivery arrived as scheduled and everything went smoothly. I have no reservations about recommending Mattress Warehouse.
Reviewed by Jane McCormack on
5

So we went to several different mattress outlets with some really pushy salesmen.. we just moved to the area with little money and our air mattress popped on us a couple of days ago! This store is great! Tim the salesman here went above and beyond to help us find something comfortable for a good price! He phoned around and even phoned the chief exec to get the price lowered further! I would highly recommend this store and we will definitely be coming back when our finances are a better!
Reviewed by nathan melius on
5

Walked in intending to just check out mattresses and see what kind of a mattress I was looking for, Kenny (I believe his name was) was awesome and showed me exactly what I was looking for in the price range I wanted. I ended up walking out with an incredible bed put away on a layaway plan and they were kind enough to give me the memorial day discount despite it being a layaway plan
Reviewed by Lavi Likki on
5

Best service and friendly Staff! Went to buy a mattress and fell in love with Temper Pedic but it was too much expensive and out of my budget. Mike and Trey helped us pick another mattress similar to the other one and also got my fav adjustable frame and Mike adjusted the price to the amount that I got approved to finance which was amazing. No down payment and got a free mattress protector as well. I would highly recommend to go this store if anyone is looking to buy a mattress. They will go above and beyond to negotiate the price and will help you get what you want!!
Reviewed by Amy Force-Garrett on
5

Kenny took incredible care of us! He asked us a few questions and really listened. Showed us a few beds according to our wants/needs/ and reactions to various options. Once we found the bed we loved, he didn't bother us with attempted upsales. In fact he worked extra to ensure we even got some great discounts and smooth delivery process. He was open and transparent about the delivery times and how it all works. He took the time to explain the various warranties, how to preserve them, and even the added benefits of one of them. The shop also has gorgeous cast iron bed frames (amongst other options) and mattresses covers as well. I highly recommend this location if you are looking for a friendly, no nonsense location. Kenny really went the extra mile, and it is greatly appreciated.
Reviewed by Anna Blaakman on
5

My fiancé and I came to (valley view) mattress warehouse looking for a comfortable and affordable mattress. Kenny was quick to answer all our questions honestly; providing us with the necessary information about the mattress, box spring, and frame. He was enthusiastic and wonderful to work with. Definitely a stress-free and enjoyable experience!!
Reviewed by T P on
5

Kenny helped me find exactly what I needed. Great price & great quality!
Reviewed by Dawn Parrish on
5

Sales man (Kenny) was very helpful. Bought a bed today and will be coming back soon to get a new mattress for another bed.
Reviewed by Stephanie Grenier on
5

We stopped by to just price a mattress. Walked out with two. Great prices and service. Thank you Tim for five star service.
Reviewed by Paula Yarnold on
5

I had gone to several other store to price compare. It was the last place I stopped went in to just look. But, I walk out with the best bed I have ever had. Working with Tim was a great experience. He was personal, very knowledgeable, and he wasn’t pushy just gave me the facts on the bed I was looking at. I would recommend going to Mattress Warehouse of Roanoke and make sure you see him. He’s great and I love, love, love my new bed! Thanks Tim!
Reviewed by Elizabeth on
5

They are really amazing store. And the staff is really awesome. And love coming to the store.
Reviewed by Ashley Schooley on
5

These guys are awesome! Kenny was very helpful & the process from start to finish was a pleasure. The quality of beds here is unmatched. I highly recommend them!
Reviewed by Yanami Kotval on
5

Best place to get a mattress hands down! So friendly and they know their stuff. We got a king-size bed and even my mother-in-law bought a bed from them. Their goal is to make sure you are 100% satisfied with your purchasing. Thank you Kenny and Tim!!!
Reviewed by Amanda Hartless on
5

Wonderful experience from start to finish. Seamless process. The guys were helpful, knowledgeable, and fun to work with.
Reviewed by Cheyenne Jackson on
5

My boyfriend and I stopped in today to see what kind of mattress would best suit us both, we were planning on buying online, but after meeting Tim, he so effortlessly helped us match with a bed that is perfect! He is definitely not a regular salesmen and he knows his job well! He was easy to talk to and really in touch with getting us a bed we both need and will love! I will definitely be recommending Mattress Warehouse to all my friends! Thanks again Tim!
Reviewed by Tracy Casares on
5

Tim is a jewel. One of the best salesman I've ever dealt with. He was very pleasant, very knowledgeable and wasn't at all pushy. One of the things I hate the most is when I'm looking to buy something and the salesman tries to pressure me into making a purchase and does care about me, the customer, but more about making a sale. Tim is not like that. I never once felt pressured to buy anything and that's mainly how he got my business. He is very professional. I will recommend Mattress Warehouse to anyone I hear of that is needing a new mattress and will tell them to go see Tim. You have a goldmine in Tim and he is a great asset to your company!!!
Reviewed by Meagan Long on
5

Shout out to Tim at Mattress Warehouse for the awesome service in helping us find our mattress!!
Reviewed by Blake Johnson on
5

Tim was excellent! He helped my fiancé and I tremendously in finding our very first mattress. This is the only place I will shop from now on! If I could give more than 5 stars I would.
Reviewed by Kimberly Beamer on
5

My husband and I were in the market for a new mattress and we just happened to see the sign for Mattress Warehouse - and boy am I glad we did! We walked in and Tim greeted us at the door. He asked us what we were looking for and was very attentive. He is SO knowledgeable and was able to take us right to the mattress we ended up buying! If you are looking for the mattress of your dreams (pun intended) and an overall great customer experience, stop by Mattress Warehouse and speak to Tim or Kenny!!! These guys know what they're doing!!
Reviewed by John Beamer on
5

Best. Customer. Service. Period. Tim is outstanding. The store is veteran friendly. Their knowledge is unsurpassed, ensuring you get the right mattress for you. (Not just the most expensive) My wife and I will be back for all our mattress needs. Thank you Tim!
Reviewed by Larry Brooks on
4

Reviewed by Tommy Mills on
5

Reviewed by Belt Fed on
5

Reviewed by Patrick Bateman on
5

Reviewed by David Hutchinson on
5
Exemplifies what customer service should be (Tim), even though he’s a Cowboys fan. We’ll over look that part.
Reviewed by Iinda blanchette on
5
Tim was very patient and accommodating. Best sales person ever. I love love love the mattress he recommended. He listened to what I wanted . I’ll come back again .
Reviewed by Caleb Amstutz on
5
Buying my first mattress couldn’t have been a better experience. Kenny was incredibly helpful and knocked the price down significantly. I never felt rushed or hassled to buy something I didn’t want. I will definitely recommend this store to anyone looking for an affordable new mattress!
Reviewed by Victoria Davis on
5
My boyfriend and I went here to check out some mattresses we would need for our move to Tampa. Kenny greeted us as soon as we walked in and helped us figure out what mattress we would want for ourselves as well as the guest room. He heard what both of us liked in a mattress and guided us to one’s based on our preference. His knowledge and expertise as well as the discounts he was willing to offer us was impeccable! We are so glad we stopped in and can’t wait to sleep better with our new mattress as well as have our guests sleep great with the new guest bedroom mattress. Highly recommend this place and Kenny!
Reviewed by Anna Blaakman on
5
My fiancé and I came to (valley view) mattress warehouse looking for a comfortable and affordable mattress. Kenny was quick to answer all our questions honestly; providing us with the necessary information about the mattress, box spring, and frame. He was enthusiastic and wonderful to work with. Definitely a stress-free and enjoyable experience!!
Reviewed by Paula Yarnold on
5
I had gone to several other store to price compare. It was the last place I stopped went in to just look. But, I walk out with the best bed I have ever had. Working with Tim was a great experience. He was personal, very knowledgeable, and he wasn’t pushy just gave me the facts on the bed I was looking at. I would recommend going to Mattress Warehouse of Roanoke and make sure you see him. He’s great and I love, love, love my new bed! Thanks Tim!
Reviewed by Jessica Taylor on
5

Tim was so helpful. Knowledgeable and extremely kind. We're very pleased with customer service.
Reviewed by Staxx Scales on
0

Go see Tim! He has the best prices in town! I just left and received an unbeatable price! Also his customer service is outstanding!