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Mattress Warehouse of Richmond - West Broad Street

Approximately 31.9 Miles from your location
9410 West Broad St
Richmond, VA 23294
(804) 747-0496


4.71

Temporarily Closed

Store Hours

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Location Description

At Mattress Warehouse, it’s our biggest mission to provide you with a comfortable buying experience and a better night’s sleep. Our Richmond, Virginia – West Broad Street a staff is knowledgeable about all our mattresses and sleep products, to help ensure you make the best decision to improve your sleeping experience.

Mattress Warehouse of Richmond, Virginia – West Broad Street offers a large assortment of quality name brand mattresses and sleep products. Try bedMATCH® today to help you find the perfect bed for you. We are conveniently located on 9410 West Broad Street near City Nails and Taco Bell.

Nearby Stores and Restaurants:

Cold Stone Creamery, The Dive Shop, Sport Clips Haircuts of Richmond, Kickback Jack’s, Sam’s Club

Nearby Neighborhoods:

Meredith Creek, Innsbrook

Brands sold at Mattress Warehouse of Richmond, Virginia – West Broad Street:

AireloomBedgearCheswick ManorComfort EssentialsKingsdownMattress 2.0NectarRoyalSealySertaSomosbedsStearns & FosterTempur-Pedic

Warranty & Return Policy

All warranties on bedding sold by Mattress Warehouse are through the individual manufacturers.

Delivery Information

All items sold by Mattress Warehouse are available for shipping or in-store pickup.


Frequently Asked Questions

Does Mattress Warehouse offer delivery?

Yes, Mattress Warehouse offers White Glove Delivery for qualifying purchases. We can also ship items for you to pick up at any store, or directly to your house. Delivery fees may apply.

Can Mattress Warehouse take away my old mattress and box springs?

Yes, Mattress Warehouse can take away your old mattress and box springs. There is a $14.99 removal fee per item removed.

What mattresses are on sale at Mattress Warehouse?

Mattress Warehouse has different sales going on throughout the year. To see what’s available as part of the current sale, visit https://sleephappens.com/collections/specials-and-sales.

What is bedMATCH® and how does it work at Mattress Warehouse?

bedMATCH® is Mattress Warehouse’s patented diagnostic sleep system that does what its competition cannot — it makes scientific recommendations on the best mattress specifically for you. Through advanced technology, the bedMATCH® system uses 18 statistical measurements and thousands of scientific calculations to determine the best mattress for not only your body type but for your sleep preferences and needs.

What if I don’t like my new mattress? What is Mattress Warehouse’s cancellation and return policy?

If you are not satisfied with your original mattress after 30 days of use, contact Mattress Warehouse to begin the process for your one-time comfort You can test out your mattress for up to one year before deciding whether you want to keep your original selection or utilize the comfort exchange program. If you use the Comfort Guarantee program, you will receive a 100 percent credit of the original purchase price to be applied toward the current ticketed price of the replacement mattress. You will be responsible for any difference above and beyond the amount of your credit once you make your mattress exchange. Certain fees apply.

If you need to cancel your order for any reason, you may do so within 24 hours with no penalty. If, after 24 hours from the time of your order, products have been shipped, but not yet arrived at your home, Mattress Warehouse reserves the right to assess both a 20 percent restocking fee and any freight charges that were incurred in shipping your order.

Save up to 50%! No Promo Code Needed! Free Delivery*

Visit our Mattress Warehouse of Richmond - West Broad Street store to shop all ongoing mattress sales! Our mattress sales ensure all customers receive their perfect mattress at the right price.

Not ready to visit us in-store? Shop all of our current mattress sales online today!

Contact Us

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Reviewed by Mark R. on
5
Great customer service
Reviewed by Sadia Moore on
5
I needed a last minute twin bed for my new studio apartment and Neil did a great job assisting me and my mom. He got us a great deal and even helped us load the mattress. Outstanding customer service! Highly recommend this store for all your mattress needs.
Reviewed by Chris Thaxton on
5
Great service, very satisfied.
Reviewed by Erin McSherry on
5
This has been an amazing experience! Neil was wonderful, patient, and very well informed about his products and services. I get anxious about large purchases, but Neil’s knowledge and assistance put me at ease. I feel I made a good decision.
Reviewed by Litzy Hernandez on
5

Reviewed by Christian Y on
5
Great customer service
Reviewed by Kenneth C on
5
Sales person was definitely a subject matter expert.
Reviewed by Jon B on
5
Neil and Laurie helped me purchase the right mattress at a great price. It was the forth place I looked at mattresses and I would never go anywhere else for a mattress again. They were very friendly and explained the difference in mattress and firmness to help us choose the right mattress. They also had my mattresses delivered the next day! No waiting days for delivery. Thanks for the great nights sleep.
Reviewed by Amanda Sicard on
5
Neil was fantastic! Made sure to do a bed match, gave us options and set us up with a fantastic deal! Go see Neil at Mattress Warehouse West Broad St if you need a mattress!
Reviewed by Janel Harding on
5
Neil is a great salesman will definitely recommend to others.
Reviewed by Eric Fox on
5
Neil was great and helped us search through all our options. We were so happy with our product and price point. We had done some research online and in store Neil was great so we did not go to any other stores.
Reviewed by Teresa Ahmad on
5
That day I went to three mattress store and Mattress Warehouse had the best deal in regards to price and fastest delivery.
Reviewed by Rachel V on
3
Reviewed by Miranda G on
5
This was my first time buying a mattress, so I didn't know what to expect when I went in. But Neil made it a fun and easy experience! He was very friendly and knowledgable and helped me find a great mattress at a great price! Thank you Neil!!
Reviewed by Eric Fox on
5
Very happy with the customer service and and time Aneal gave us. He was one of the biggest reasons we purchased the same night we visited and did not go to another store.
Reviewed by Sridhar Srinivasan on
4

Nice store feels little expensive
Reviewed by Josh Wagner on
5

Neil did an amazing job and gave me a great deal!
Reviewed by Christopher Seeley on
5

My wife and I visited this store about two months ago and the experience was great. We had a very nice gentleman named Mike help us out. He was very knowledgeable about the different mattresses. After doing some research and looking at other mattresses we came back. Mike was working again and he helped us in the purchase of our mattress. Mike made the experience great and we love are new mattress!
Reviewed by Carolyn Aldredge on
5

Neil was very kind and helpful when I was finding my mattress!!
Reviewed by Whitney Smith on
5

Neil was extremely helpful with helping us find a new mattress today! We can’t wait for it to arrive and to get a better nights sleep!
Reviewed by Shady Clark on
5

Great
Reviewed by Whitney Smith on
5
Neil was extremely helpful with helping us find a new mattress today! We can’t wait for it to arrive and to get a better nights sleep!
Reviewed by Greg Wright on
5

Neil was fantastic! Highly recommended. Would buy from again.
Reviewed by Divya Sri Vatsavaya on
5

Neil was very patient and suggested pillows and mattresses for our specific needs
Reviewed by Ned Andrews on
5

After 8 weeks of shopping for an upgrade from a Queen size bed to a King at 6 different stores, we made the decision today to buy from Laurie Hoffman at the West Broad Mattress Warehouse. While our first goal was comfort and support we also knew we wanted to be satisfied and at ease with the sales representative. Laurie Hoffman more than satisfied our needs. We feel that the product was first class in terms of comfort and support and Laurie was very patient in explaining the construction and features. We look forward to restful sleep and also to recommending Laurie to others.
Reviewed by Lauren Grant on
5

Bought a mattress from Neil - he was wonderful. Great service.
Reviewed by Tong Yang on
5

neil is amazing!
Reviewed by Matthew Moore on
3

Trash
Reviewed by Asia Mccormick on
5

Neil is one of the best workers! He had amazing customer service. He understands your price range and comfort needed. His customer service is amazing.
Reviewed by Hannah Marsella on
5

Laurie Hoffman was AMAZING! She was super helpful and helped us narrow down our options in order for us to find the perfect mattress! Her patience and honest advice was wonderful. My fiancé and I couldn’t be happier with our purchase today! THANK YOU LAURIE
Reviewed by Hannah Marsella on
5
Laurie Hoffman was AMAZING! She was super helpful and helped us narrow down our options in order for us to find the perfect mattress! Her patience and honest advice was wonderful. My fiancé and I couldn’t be happier with our purchase today! THANK YOU LAURIE
Reviewed by Hu Siyuan on
5

Neil/Laurie are so amazing! They sold us a perfect mattress with the box at really good price! Really good deal!
Reviewed by Wendy Lyu on
5

Neil and Laurie at Richmond BTG are amazing! We got our perfect mattress!
Reviewed by Seth Goldman on
5

First-time mattress buyer and to my surprise, it was a great experience. My guy at the store Peyton was very knowledgeable about the different kinds of foam mattresses I should be looking out for and the differences between them. After selecting a Tempurpedic the company delivered it to my house and even took my old mattress away. Great times at Matress Warehouse go big or go home!
Reviewed by Litzy Hernandez on
5

Reviewed by SB on
5

Laurie and Neil at Richmond BTG were amazing! We never knew something like Bed Match technology existed. This was the best mattress buying experience we've ever had. We recommend everyone to go here for their next mattress. Totally worth the time!
Reviewed by Jane Rothrock on
5

Neal and Laurie were great to work with!!! I’m going here for all my mattress needs!!!
Reviewed by Jane Rothrock on
5
Neal and Laurie were great to work with!!! I’m going here for all my mattress needs!!!
Reviewed by Tomiko Tamashiro Pardo on
5

Excellent thoughtful customer service by Neil and Jamil. They made sure we committed to the perfect mattress with their bed match diagnostic science and gave us an incredible discount. Very happy, would highly recommend for anyone on the market in Richmond.
Reviewed by Diana Cheuk-meng on
5

Neil has been very helpful in picking up the mattress using bedmatch. He introduces me to different types and price of mattresses so I could make a choice I am comfortable with. He is also very knowledgeable. Thanks!
Reviewed by sue hawn on
5

Neil is the best!!! He was able to give me a great price on a mattress for me and my son. Y'all go talk to Neil if you need a new mattress!!!
Reviewed by Elaine Stephens on
5

Wonderful, won't go anywhere else, they make you feel very important, and that's what you want!
Reviewed by Jessica Reynolds on
5

I came in looking to purchase a new mattress a few weeks back, Neil gave me lots of options and information. I just came back in today to finally purchase a new mattress, the reason I made sure to come back from to purchase from Neil is because he went above and beyond to make sure I was getting exactly what I needed as well as helping me make a financially savvy decision. He genuinely cares about his customers as well as his store! I will recommenced people to come to this store and see Neil! I am beyond satisfied with me service as well as my purchase. Neil is not your typical sales associate, he cares about his customers!
Reviewed by Alison M. Moore on
5

I went in to get a mattress this weekend, and the employees there were fantastic. Felipe was a great salesman -- knowledgeable, but not pushy. Neil, the manager, went above and beyond with his service too. I would recommend this location to anyone.
Reviewed by Amanda Barton on
5

Neil was fantastic! Made sure to do a bed match, gave us options and set us up with a fantastic deal! Go see Neil at Mattress Warehouse West Broad St if you need a mattress!
Reviewed by Nickey McMullen on
5

Thanks Neil! Good deal for my college daughter in her first apartment!
Reviewed by Micah Zion on
5

Such a great sells person ! I appreciate his helps !
Reviewed by hendrick tabue on
5

Neil welcomed me in his store and showed me all the product. He caries a wide variety of mattresses types and styles. He let me try the beds I seemed interested in but as I was hesitating on the one to chose, he recommended to do a bed match system to help determine the bed that's right for me. The system provided recommendations which proof to be right. I then pick a bed base upon the match and Neil gave a good discount. Got my.new bed. I highly recommend him to anyone who needs a bed.
Reviewed by Alex Robinson on
5

Kit was wonderful. He answered all of my questions before I bought my Tempur-pedic! I would recommend this location to anyone looking for a mattress.
Reviewed by Sergio Coronado on
5

Great place. The manager (Kit) was very very helpful. Totally recommend this place.
Reviewed by Alexandra Perl on
5

Kit is a wonderful human! I was very indecisive when trying to figure out what to buy and he was very helpful in the store. He knew what beds to direct me to and explained everything really clearly. Go see Kit, y’all!
Reviewed by Zhou Wu on
5

Really good service! Kit was very helpful and friendly towards us. Unlike other salesmen, he wasn't pushy at all and really cares about you finding what you're looking for. He also helped us get a good deal for a mattress :)
Reviewed by Michael Pitzer on
5

Reviewed by Jacob Bradford on
5

Kit was amazing he took the time to listen to my needs and was very respectful of my limited budget.
Reviewed by Chris Irish on
5

Kit was a welcome surprise when trying to get my new bed. He was very knowledgeable and not pushy at all. I can see why Mattress Warehouse made him the new manager; he truly cares about his customers.
Reviewed by Jerry K on
5

Great customer service by Kit. He went above and beyond explaining the beds to us and made sure we were comfortable with our new bed can't wait to sleep on it tonight.
Reviewed by Howard Thomason on
5

Reviewed by Miayka Goodwin on
5

The salesmen at this store Steven and Ricky really impressed me. They had what l was looking for. I would highly recommend this store to anyone.
Reviewed by Corey Alexander on
5

Excellent customer service.
Reviewed by Naria Stovall on
5

Steven and Ricky were great! This was me and my boyfriends first time mattress shopping. We went to 3 different stores and Mattress Warehouse had the best deals out of all 3 stores. Can’t wait till Tuesday! ;) Thanks guys!
Reviewed by Antoine Wilkerson on
5

Ricky and Steven were great. very laid back. Got us setup with Bed Match showed us the best mattresses and got us approved! Would highly recommend this location!
Reviewed by Cameron McPherson on
5

Leslie was awesome and not pushy. She helped us find a great mattress.
Reviewed by Robing Eaton on
1

I will never buy another mattress fromMattress Warehouse, the disconnect between the Sales store and the delivery wherehouse is very great. It took FIVE tries before I finally got my son’s mattress delivered.Excuses:1. Oh, your mattress was accidentally never loaded on the truck in NC, you will have to reschedule.2. Oh, the truck is stuck in traffic on the bridge and it’s quittin time so you will have to reschedule.3. Oh, someone at the warehouse wrote cancel on you order (even though it was not canceled in the computer.4. I will personally deliver your mattress on my day off, it’s in Richmond—- No they did not,also no call.5. Finally the mattress is delivered.Each of these tries included me scheduling time off from work and waiting hours for the delivery.So, unless you want to go through some version of this, Do not buy a mattress from these people.
Reviewed by Debbie Hagen on
5

Leslie was excellent. When I thought I wasn’t going to find a nice mattress, I found my dream mattress at Mattress Warehouse. Thank you Leslie!!!
Reviewed by Michael Pitzer on
5

Reviewed by Howard Thomason on
5

Reviewed by Alexandra Perl on
5
Kit is a wonderful human! I was very indecisive when trying to figure out what to buy and he was very helpful in the store. He knew what beds to direct me to and explained everything really clearly. Go see Kit, y’all!
Reviewed by Naria Stovall on
5
Steven and Ricky were great! This was me and my boyfriends first time mattress shopping. We went to 3 different stores and Mattress Warehouse had the best deals out of all 3 stores. Can’t wait till Tuesday! ;) Thanks guys!
Reviewed by Robing Eaton on
1
I will never buy another mattress fromMattress Warehouse, the disconnect between the Sales store and the delivery wherehouse is very great. It took FIVE tries before I finally got my son’s mattress delivered. Excuses: 1. Oh, your mattress was accidentally never loaded on the truck in NC, you will have to reschedule. 2. Oh, the truck is stuck in traffic on the bridge and it’s quittin time so you will have to reschedule. 3. Oh, someone at the warehouse wrote cancel on you order (even though it was not canceled in the computer. 4. I will personally deliver your mattress on my day off, it’s in Richmond—- No they did not,also no call. 5. Finally the mattress is delivered. Each of these tries included me scheduling time off from work and waiting hours for the delivery. So, unless you want to go through some version of this, Do not buy a mattress from these people.
Reviewed by Debbie Hagen on
5
Leslie was excellent. When I thought I wasn’t going to find a nice mattress, I found my dream mattress at Mattress Warehouse. Thank you Leslie!!!
Reviewed by Tracy Gordon on
5

Reviewed by Libby Stennett on
5

Reviewed by Andrea Harris on
5

Dani our salesperson at the store was very knowledgable and helpful in our selection for a much needed new mattress and box springs
Reviewed by Donna Knott on
4

I had a problem with my mattress and, even though part of the issue was my fault, they still honored my warranty. However, when I got my replacement, which was supposed to be the newer version of the mattress I had before, it was not. I am hoping that this can be resolved, as well.
Reviewed by Veronica aka Andromeda Pennyworth on
5

Kit made it so easy and simple. Defiantly would recommend and will be back for my next one.
Reviewed by Bert Silva on
5

the best mattress shop in the city, I am very happy with everything the seller did for us, special attention and very professional, besides a great price I got a great credit, thank you WC and Mike for the great attention, great sellers.
Reviewed by Chelsea Beales on
5

Great place to go!! Kit is the man to go to hes all about his customers and not pushing the purchase!! Would highly recommend buying here!!
Reviewed by holly Matz on
5

Kit made this overwhelming process a bit more bearable. Mattress Warehouse's "Bed Match Sleep Diagnostic" was really helpful in selecting a mattress. It is so hard to make a decision to buy a mattress after laying on several for only a few minutes. The bed test narrowed down the options to 6 choices & I was able to choose one from that. Kit was really knowledgeable about each warranty and was able to answer all of my questions. The delivery was another really easy component of this process. Scheduling a Saturday delivery was no question. I received an email the night before and the delivery was toward the beginning of the 3 hour time frame & took about 20 minutes from them pulling up, setting up the frame, box spring, & mattress and leaving! Quick & painless!
Reviewed by Carl Johnson on
5

WC was a great help. My wife and I got a good education on mattress shopping and a great deal on a queen set. Don't just buy a mattress. Buy something that will last you and still keep you comfortable after 5 years.
Reviewed by Alicia Johnson on
5

Kit was very helpful, this was my first time shopping with mattress warehouse and he made my experience very comforting.
Reviewed by Alexzandra Bellardine on
5

My family and I originally came only hoping to purchase a mattress, but the salesman was very helpful and friendly so we ended up choosing a set. I'd definitely recommend this location and asking for Kit, he made the experience very easy and cost effective.
Reviewed by Jahnaz Davis on
5

Kit our salesman was amazing, he has us all set up for our current needs and our future needs as well. So glad we stopped in today, this was not only an informative experience but a pleasant one as well.He took time with us and the tools he used were extraordinary with technology from Duke University. Wow is all I can say go here and ask for Kit if you're in need of any sleeping assistance .
Reviewed by Christine Kenworthy on
5

We were in urgent and desperate need of a queen bed for out-of-town guests. When we asked to take home a floor model, associate George was a lifesaver. He called his manager at home, offering to order and assemble a replacement himself, and proceeded to dismantle our pick from the display. A huge thank you to George for helping our guests sleep comfortably! Would definitely recommend this place.
Reviewed by Santino Andrews on
5

I stopped by this store on a whim while shopping for my new apartment. Kit was so welcoming and humorous. He made my purchasing decision very easy. Will definitely be back in the future!
Reviewed by Virginia Gray on
5

W.C. was wonderful! He directed me to do the computer analysis so I could get the best mattress "fix" for my needs.He chose the best mattress for me and offered the best deal I had found anywhere for the quality of mattress selected. The deal included delivery and removal of my old mattress and box springs. W. C. was personable, knowledgable, and professional and I was so glad I stopped there to shop.
Reviewed by Carrie Godbey on
5

Laurie was incredible to work with! She was patient and helped us choose exactly what we wanted, and more importantly what we needed. The reality is I could have found my mattress any number of places, but I doubt I could have found such amazing service anywhere else!
Reviewed by D Robinson on
4

Purchased a week ago from Kit. He was very helpful in trying to meet my requests. I'm new to the memory foam world and still prefer the benefits of an innerspring mattress. Unfortunately the store carried no 2 sided mattresses but Kit had me lie down and the sleep tester to determine the best mattress for me. Delivery was timely and I have been sleeping on the mattress for a week. Still getting used to the memory foam but overall a good experience.
Reviewed by Sara Jarrett on
5

W.C was incredible helping me. He truly care about my back support and the comfort and longevity of my mattress purchase. Highly recommend
Reviewed by Ashok Sookdeo on
5

Reviewed by Angie H on
5

Reviewed by Linda Passaretti on
5

Kit and WC were great! Went in looking for a mattress topper and left with a tempurpedic adjustable sleep system. But 5 years interest free, so it’s affordable. Looking forward to many good sleeps!
Reviewed by Austin Vogel on
5

W.C took care of us. He was extremely knowledgeable about everything! I really enjoyed all the assistance. I traveled to many other stores searching for the best mattress. I came back to this store because of the plethora of knowledge W.C gave me and the kindness he offered. I recommend this store and Mr W.C to help anyone!
Reviewed by tobizmo on
5

The individuals that helped us were extremely friendly and helpful. We ordered a king tempurpedic mattress and they delivered it the next day, which was a holiday.
Reviewed by Edward P on
4

This is a very small mattress store, but they do have a good enough selection of mattresses for most needs. They only had one salesman when I came in but he was very knowledgeable about the product.
Reviewed by Michele Lisbon on
4

Overall a good experience. Compared to other shops they're a little more expensive but great customer service. Delivery was fast and friendly.
Reviewed by Michael Jenkins on
4

Reviewed by Sheryl Smith on
5

I just bought a Serta iComfort mattress at the Mattress Warehouse. Ed was my salesperson. I found him to be very knowledgeable and helpful. I told him about the problems I was having, and he helped me to find a great bed in my price range. I compared the price Ed quoted me with prices online before I bought the mattress, and I couldn't match it - the price at Mattress Warehouse was the lowest. There was a small problem with the delivery, but he made everything right in a friendly and helpful manner. After one night on my new bed, I found myself thinking "This bed loves me". I felt so gently cushioned and cradled yet supported. Highly recommended!
Reviewed by Tracy Gordon on
5

Reviewed by Libby Stennett on
5

Reviewed by Ashok Sookdeo on
5

Reviewed by Angie H on
5

Reviewed by Michael Jenkins on
4

Reviewed by Linda Passaretti on
5
Kit and WC were great! Went in looking for a mattress topper and left with a tempurpedic adjustable sleep system. But 5 years interest free, so it’s affordable. Looking forward to many good sleeps!