|Sunday||11:00 am||6:00 pm|
|Monday||10:00 am||9:00 pm|
|Tuesday||10:00 am||9:00 pm|
|Wednesday||10:00 am||9:00 pm|
|Thursday||10:00 am||9:00 pm|
|Friday||10:00 am||9:00 pm|
|Saturday||10:00 am||8:00 pm|
At Mattress Warehouse, it’s our mission to give you a stress-free buying experience and a better night’s sleep. Our Richmond, Virginia – Broad Street staff is knowledgeable about all our mattresses and sleep products, to help ensure you make the best decision to improve your entire sleeping experience.
Mattress Warehouse of Richmond, Virginia – Broad Street offers a large selection of quality name brand mattresses and sleep products. Try bedMATCH™ today to help you find the perfect bed for you. We are conveniently located on 7482 West Broad Street next to Best Tile Richmond.
Nearby Stores and Restaurants:
Nanking, Precision Body Works, Style by Zahra, Agee’s Bicycles West Broad, Subway, Taco Bell
West Jenningsville, Westbriar
Brands sold at Mattress Warehouse of Richmond, Virginia – Broad Street:
All warranties on bedding sold by Mattress Warehouse are through the individual manufacturers.
All items sold by Mattress Warehouse are available for shipping or in-store pickup.
Visit our Mattress Warehouse of Richmond - Broad Street store to shop all ongoing mattress sales! Our mattress sales ensure all customers receive their perfect mattress at the right price.
Not ready to visit us in-store? Shop all of our current mattress sales online today!
Wudu is the man! He was very busy multitasking and helping others and was still able to accommodate us and had a California King in stock! Not only that he gave us a super discount! He will now be referred to as the "Magic Man". Thanks for great service Wudu!!!
This is our second mattress purchase - our first one was through another furniture store that left us leery of returning to a mattress retail store. After doing many hours of research on mattresses and adjustable bases we came to Mattress Warehouse to realize how much we didn’t know! Peyton helped us compare our options extensively - without ever feeling pushy or pressured to commit to a purchase. It helped us feel more comfortable exploring our options, especially being budget conscious shoppers. We visited this location twice before deciding to purchase today. Peyton has been patient, informative, and committed to helping us get our dream sleep system. We couldn’t recommend this location or Peyton’s expertise enough.
Peyton was so great to work with. Very knowledgeable and friendly. Not at all pushy. I’m excited to get my Tempur-Pedic with adjustable base in a few days. Did not go anywhere else because I heard so much about Peyton’s service.
Laurie was fantastic to work with. Took the time to walk me thru the process. I asked a ton of questions and she was very knowledgeable.
Eric did a great job helping us select a mattress. There was no pressure to spend more than what fit our needs. Wish we would have just started our buying process here.
Mike was super helpful and got us a wonderful deal on our new bed! Thank you, Mike...
Mike was super helpful and got us a wonderful deal on our new bed! Thank you, Mike...
I loved the high standard customer service. I’ve been to Mattress Warehouse and they helped me to find the perfect product for what I need. I’m highly satisfied, they very professional & helpful!
I waited to review this place because I was making sure I would get the refund as promised. Now I can tell the nightmare story that I experienced at this location. We went here upon recommendation from my neighbor (see Ann’s review below). We decided to get the top of the line mattress because we knew we would be using this mattress every night for years. What we DID NOT want was the top of the line adjustable base (we told WUDU repeatedly that we DID NOT want the massage and under bed light) I cannot stress enough how many times we said this. He even showed me the different remotes and their features, where again we stated that I did not want the massage and light (which was a 00 difference). When he showed me the total of my bill, i accepted it because I thought that was the price. Mind you, names and prices of the products in the store are NOT clearly marked; I was going on what the salesperson was telling me. The day of purchase went smooth and WUDU seemed friendly. Delivery day, I am at work, and my husband just got home from work at the first day of his new job, and the new babysitter is at the house and the delivery people are there. Picture utter chaos in a busy family. They set up the beds, my husband signs off and I called him 30 minutes later to see how it went. “Wait, these beds have massage and lights” LITERALLY 30 minutes later I call WUDU and let him know and he is confused “I thought that’s what you chose.” No, I said repeatedly that I didn’t want those features. My husband calls and Wudu tells him “I do recall your wife saying that she didn’t want those features“ So which is it? That we told you that’s what we wanted or that we said REPEATEDLY that we didn’t want them. He told us that he had to call corporate. We waited a day and I went in the store the next day for an update. I’m confused at why they can deliver an item but they cannot pick it up on THEIR mistake. I recorded the conversation to get proof that he heard me say that. And after 3 minutes, he admits that he heard me say that multiple times but there was one point that first day that my husband is having a conversation with me saying “it would be nice, but we don’t need it” He hears the first part of that statement, (but not the second) and concludes that we have miraculously changed our minds and want all the features we have said we didn’t want all of a sudden. The purpose of my visit was to get the correct base delivered and a refund. He could not do that. He tells me I SHOULD HAVE GOOGLED what was on the invoice the day we were in the store. Uh, what?He’s the salesperson; I’m going on what he said. After discussing back and forth (I am not yelling or swearing) I tell him that I’m disappointed in him and I felt like he scammed us. This hurt his pride, he immediately tells me we are done with the conversation. I call corporate while I am in the store. They are trying to put me in touch with the district manager who will call me later. At this point another customer came in and Wudu is with this man. I tell him that I called corporate and I tell the customer “google what he sells you so you know it’s the right one” and I leave the store. 15 minutes later I get an unknown call. ITS THE HENRICO POLICE CALLING. “Ma’am , are you threatening or planning on coming back to this store to threaten or harm this salesperson??” I tell him “sir, I’m a 5’4” woman driving a minivan and about to pick my kids up from the bus, I just asked for a refund on a product he sold me and he refused. I am not planning on coming back.” The officer didn’t think it was a police matter but had to call me because of the 911 call. I call corporate again to demand they take it all back. They can’t do that because of policy??but instead offer a refund on base and exchange. Major language barrier on second delivery, they end up lowering the legs of the original base but didn’t exchange. I had to RUN after the truck to get them to give us the right base. They didn’t know about the exchange yet it was on the truck. ??? NIGHTMARE.Shop elsewhere
Excellent experience! We talked about what was best for me and did the bed match. I'm very happy with my selection and excited to sleep in my new bed! Peyton was very attentive and helpful! Thank you so much!
My guy Peyton at mattress warehouse hooked me up bazilly. He was an expert in the different types of mattresses and got me a great deal on a money tempurpedic king. The delivery was on time and the guys were even able to take out my old mattress. I had low expectations at first given some of the stories I have heard but after dealing with this company my experience was a must share. Thank you guys for a wonderful mattress at a great cost with top notch service.
This place was way better than mattress firm! I was looking for a Tempurpedic Luxe Breeze and the customer service and price was much better at Mattress Wharehouse. This location is an elite retailer for Tempurpedic. I worked with Payton who was very nice and knowledgeable. The only issue I had is that during the delivery the drivers would not take take my existing mattress away. I was under the impression this was included when I spend almost ,000 at my bed set. Just make sure you read the fine print or confirm this before your purchase, as I am now stuck with trying to figure out how to get the old mattress removed. ***update to my review. Payton was nice enough time come after hours and pick up the old mattress. Goes to show they go above and beyond the competition. 5 stars!
Peyton helped us a find a great deal! He was very knowledgeable and didn't push. I feel great about my purchase. The delivery team was on time and even removed our old mattress for us. I cannot wait to try it out!
I had a great experience with Peyton! He made my mattress buying experience great - awesome deals too!
All good! Excellent!!!
We purchased a Temperpedic matress ten weeks ago and because of my problems with lower back pain, the bed was not comfortable for me. The people at Matress Warehouse went out of their way to help us find a better solution for my needs. They exchanged the matress for us and were thankful for all their help and understanding.
Jerell was very helpful in my purchase of my mattress. He spent a lot of time in making sure I would be purchasing the correct mattress. The delivery was the next day and on time. This is my second time in buying from Mattress Warehouse. I'm a happy camper! Jerell you knock it out of the park! On 9/16 Wudu helped me with a pillow and his advise was amazing and he spent a lot of time to educate me. Great guy!! Thanks.
This is long but.... Let me save you some time and probably a lot of money. We are replacing furniture for a family of 5. So we went on the hunt for a Twin, Full, Queen and King sized mattresses. I’m a bargain shopper but I don’t like to compromise quality. We started at the furniture stores and they were way too pricey. I went to Mattress Warehouse, and met Payton, I told him our needs and with no pressure whatsoever he invited me to return with my family when we were ready. Later that day I tried Big Lots because they had mattresses with box springs but none of them seemed right to me. I went to Mattress Firm, but that experience seemed like more of a parental scolding on how to get on, off and sleep in your bed as if my degree of comfort will change after 35 years. My 10 year old said “We need to go back to see Mr. Payton.” So we returned to Mattress Warehouse and met Payton. He took the time to talk to each member of my family including a 6’3 teenager, a feisty but knowledgeable 10 year old and a 7 year old who only cared about his ability to jump on his new bed. As he worked through finding the needs of our family and understanding our budget he was able to think outside of the box and assist us in getting high quality mattresses within our budget. When he called my kids by name I knew that our family mattered, even with others walking in the showroom he didn’t neglect us to jump on the next sale. His patience, kindness, concern and overall knowledge of products meant the world to us. We left without any regrets. So save time and money! Go to Mattress Warehouse, ask for Payton, you won’t regret it!
I would give this place a zero if I could. I bought a mattress here and was pleased with my experience. Because of this, I recommended them to my neighbor. After hearing about her horrific experience, I will never return there again. I'm sorry, but if the store makes a mistake and delivers the wrong item to you (and charges you more than 00 for this more expensive item), you should be able to rectify the situation at the store - without having to involve the corporate office OR the police. Someone needs some re-education in customer service.
We got a great deal! Labor day sale 70% off
Had a great experience at this Mattress Warehouse. Peyton was super friendly, knowledgeable and I didn’t feel pressured to make any sort of decision at all. I was feeling very stressed about the mattress buying process after leaving a Mattress Firm where the prices were super high and they tried to sell me a product I didn’t want, but leaving Matress Warehouse I felt relieved and happy I made the right decision. Thank you!!!!!!
One of my friends suggested this place and I am the guy who usually don't try new places. Simply Awesome! The mattresses that they have shown are really extraordinary and on top of that, their service is too good. If I am not wrong, his name is Payton and he is so down to earth and so much patience in answering our queries. I will 200% recommend this place for buying a mattress any day. Even from other city you can come and buy!
Wudu was awesome! I had a situation in which my original mattress that I bought three weeks ago was sold by mistake. So when it came to me to pick it up it wasn’t available. Luckily Wudu who is the manager of the store was very caring towards the situation and put so much effort to provide me with a mattress. Wudu called every store in Richmond and out of Virgina to see if my original mattress was available or even the newer one. Wudu found the newer version of the mattress and provide me with free shipping due to the situation that happened. Thanks to him my daughter has a comfy mattress to sleep on and we were well taken care of! Again thank you so much Wudu!!
The customer service and great and so was the deal I got for a king sized mattress! I really recommend this store if you are looking for mattresses because of their good deals and warranties.
Kit helped us get a great deal! Extremely nice man, and would recommend him to anyone. Good man and good prices.
I came here about two weeks ago and received some amazing customer service. Peyton was everything. He was very patient.You could tell he was a pro and not just trying to sell me anything. I will definitely be returning to purchase my mattress with Peyton!!
I was in the market for a new mattress and wasn’t really sure what I wanted to sleep on for the next 20 years. Peyton was exceptionally helpful and patient while helping me narrow down the selection and finding a great fit for my needs!
I could not be happier with my purchase. Peyton got me a great deal with the budget I was willing to spend. I've had back problems for about a year now and needed a mattress to relieve the pressure but also not break the bank. Peyton, showed me top of the line brands and that I would save up to 70%. That's what I did, I bought a brand new Kingsdown Cushion Firm mattress still in factory plastic. I saved almost 00, one of the best investments I've made. Would highly recommend this store if you're in the market for a mattress.
Peyton was very helpful and helped us find the best deal in the store! A 00 mattress on sale for 0!
Great staff and prices!
Peyton was a great big help! He got us in & out + help load us up. Awesome service
Peyton was awesome he helped me find my very first mattress to go in my new home! Yay for adulting!
my experience at this place was AMAZING. The guy who helped us, his name is Konrad, was absolutely great. Very knowledgeable and anticipated my needs. We also used this cool bed match thing which was pretty nifty. Walked away happy and with a new mattress!!
CONRAD THOR... need we say more? I feel like we made a friend more than being being the recipient of a sale. We were incredibly cared for. Is there anything more gratifying? I hope everyone is treated as well as we were. Thanks to this team for many sleep-filled nights.
It's Memorial Day weekend, and I am comparative shopping at the various mattress stores that are having sales. I had already been to two mattress stores. My third stop was at Mattress Warehouse @ 7428 W. Broad, RVA., and I did not need to go anywhere else. Compared to the previous stores, Mattress Warehouse was the winner. I got tested for the type of bed that was best for me and a Wentworth was one of their bed match choices. I decided on a Wentworth. My sales associate was Konrad, and he was great. I recommend that you include this store as one of your options when comparative shopping.
Came in for a king size bed. Found my bed right away. Jaana was truly a great help. Had my bed delivered the next day no problems.
Please come see KIT he’s an awesome sales man! No bs from the guys here! Glad to buy our mattress from here. Definitely recommend!
Conrad listened to our needs and was transparent about the final prices and warranties without the high pressure upselling at other companies. Looking forward to a new mattress!
Eric rocks! He understood the differences between my wife's sleep style and mine. He was able to suggest the best bed for us, the system helped but his knowledge is what really mattered. We see why he was put in charge of that store, I'll surely send everyone one I know into your establishment to get a mattress. Thanks Eric for all of your help!
We were greeted by Jaana and she proceeded to help us try to choose a mattress that will best suit us. She was so professional we did not notice she was in training and it was only her 3rd day or so. Eric later joined us. He was so knowledgeable and did not hold back sharing information with us that helped us make a good choice. I never felt pressured to buy anything as my previous experience buying mattress has been. This I must say is the best experience I have had buying a mattress. Eric and Jaana were so helpful, they answered all our questions and took time to help us explore all our options. Thank you both so much!
Konrad and Eric were so knowledgeable and helpful. This was such a friendly and low pressure environment, and I’m so excited for my new bed!
My husband and I stopped in after a meal at the Olive Garden and were immediately greeted and offered to do the sleep diagnostic which gave us custom recommendations. The guys were very courteous and answered all of our questions and did not pressure us once to buy. We came back 2 days later to make the purchase which was an easy process and Eric was great. Mattress delivered as scheduled.
My husband and I had one of the mattresses that is delivered in the mail, and before that we had very cheap mattresses. Every mattress we had was okay in the beginning, then went downhill very quickly. So, we decided it was time to buy a high quality mattress with a good warranty. My husband had read good reviews for Mattress Warehouse, so we decided to try it out. As soon as we walked in, we were immediately greeted by Konrad. He was very nice, polite, not pushy, and knowledgeable. He allowed us to really take our time, and gave my husband and myself moments alone to talk things over. We never felt pressured or rushed. The next day I had a question about the delivery. I called the store and Eric answered the phone. He was very nice, and super helpful. When the delivery people arrived, they as well were super friendly, professional, and quick with the removal of the old and set up of the new. I have already told several friends and family members about my experience!
Konrad was so helpful and professional and gave us great recommendations on the perfect mattress for my son's first apartment. Highly recommend this store!
What a great experience. We lucked out and found a terrific deal on a floor model Tempuroedic. Eric, Conrad, and Yanna were very courteous, knowledgeable and friendly. If you need a bed, and have particular needs, these folks will take good care of you and you'll be sleeping easy in no time. Thanks gang and good luck!
Best mattrsss buying experience of this life time. MW has a vast variety of options of all price ranges. Eric was our advisor and he was just that... did not try to sell us hard or push us simply provided the best points for us to make an informed decision. Woild recommenced to anyone looking to make a decision for the betterment of their health
Eric is a very personable asset to the store. I shopped for hooking bed rails and he knew exactly what I needed and they are very compatibly priced. Great experience!
Excellent customer service and very knowledgable staff.
Conrad and Eric both greeted us at the door, friendly, knowledgable and took their time with helping us navigate between beds with clear instructions. Because our back pains got worse with a new mattress from the company this store location helped solve our big problems. I recommend this location because it had a much wider selection to choose from.
Konrad was awesome!
Eric did a wonderful job getting me in the right bed for my guests. I highly recommend coming by he was most interested in my needs which led to a great experience!
Went to store and Eric helped myself and a friend. It was a great experience as he guided us thru the process of selecting the proper mattress. Then we got a great price on the mattress. Eric was very professional and pleasant. I know now where to go and direct others searching for mattresses.
Eric and Konrad are awesome. Their help is amazing. If you are looking for good mattress come here.
Great experience! Eric showed us mattress types based on our bed match results and made the process quick and painless. Highly recommend
Conrad was great! Bought two mattresses from MW. He was knowledgeable and thorough. Service was quick and the prices were reasonable. Excellent customer service. Highly recommended.
Great customer service. Thanks
Staff was really knowledgeable and friendly!!!
Chris was so helpful with a lot of information to help me make my decision. My husband is handicapped and I needed special things. He spent a lot of time with me and even came out to the house to assess the situation and take measurements. He wasn't there just to sell me a mattress, I could tell that he cared about our situation. Delivery went well and we are happy with our purchase!
Chris Stinnett is the man! The mattress shopping experience was awesome. Chris was extremely educational - I learned so much and it was very relaxing. With mattresses, you get what you pay for and you want to know what you are getting. Chris ensured that we understood our options and we spent a couple of hours asking him questions and trying everything out. He even threw in free next day delivery! We stopped in during the early afternoon when no one was there. We felt like we had the place to ourselves! I like the layout of this store better than the one next to Trader Joe's because it's more open and there's more room to explore.
Let's be real, I hate buying mattresses but thanks to Mason, the process sucked a lot less. We went over my specific buying parameters, he pointed out options that worked and I was able to leave with more than what I planned on buying in a relatively short amount of time. Mason worked with me to set up the initial delivery and helped me when a scheduling conflict arose. I could not be happier with the service and quality of items received. The next time I need a mattress, I will return to this store or call Mason directly at the Mechanicsville location.
Love my new Tempurpedic mattress! Conrad at Mattress Warehouse was really great to work with and made my purchase so much easier. Highly recommend!
Conrad is the bomb! Helped us find a great mattress that fit our budget all in under 20 mins!
Sheri, did a fantastic job her dedication to customer service is stellar. I highly recommend this store.
Delivery was problematic because they would only adjust to standard height and that was too high, we would have to climb up in the bed. So after they left we , two 55 year olds struggled with lifting the frame to adjust the height ourselves. WORST of all the salesman didn’t indicate we wanted the old mattress removed even though we told him so it is still in our hallway. We also feel the tempur pedi mattress is too hot and had told the salesman we wanted something cool. We will see if the return policy works out. We do love the adjustable frame, I can crank the head up and stop my husband’s snoring!
This experience in purchasing a mattress has been the most professional and empathetic opportunity I have ever experienced. This is the first time in ten years that I have had a full nights sleep. Brandon took the time to understand and respond to my needs. I really cannot give enough praise and gratitude to the professionalism displayed by Brandon and the entire store staff.
Talk to Jerry. He got me what I needed and didn't waste my time. He gave me a fair price and even lashed my purchase to my car in no time while wearing button up and tie in 90+ degree hear. Efficient and friendly!
Jerry and his store manager were super helpful in finding us our mattress efficiently and within our budget.
No complaints! Ask for Kit!
I purchased my mattress after shopping several stores. Best experience, Best price! Thanks Brandon.
Excellent customer service & helped me find exactly what I needed
Kitt was extremely helpful. My temperpedic feels amazing. He helped me way out the pros and cons of it. I even got a good deal too!
If you are close to Broad St W and you buy a mattress anywhere except for here you are crazy. If you want 0 pressure with all the facts m, go to Brandon at 7482 W Broad. We were almost dead set on going bed in a box to avoid the mattress shopping experience, but popped in here while out on a Sunday. Brandon was exactly what we needed to have a peaceful no pressure experience. The delivery arrangement and execution were flawless and now that we may need to make a change, Brandon was responsive and supportive. It’s a no brainer, get your mattress here.
This location was by far the best. Helped immediately by Brandon. We just returned a box mattress and kind of knew what we wanted. We checked out the tempra pedic first by our own decision and liked it a lot. Brandon insisted we tried out another 4 lines just to show the difference. If he was in it for the sales he wouldn't have done that. He genuinely wanted us to leave there knowing we had picked the right one. We ended up going with the tempra pedic. Overall excellent services and professionalism. Thanks and would recommend this location to anyone looking for a bed!
We bought a mattress back several years ago and it began to sag. We contacted Mattress Warehouse and they immediately responded and sent someone to the house to measure it. Just a few day later they contacted us that the mattress was defective and that we would have a store credit for the full value of the mattress. We couldn't find a mattress that we liked in their store, but they were very friendly and suggested going to a larger Mattress Warehouse store and looking at a couple other mattresses, which we did. And after several trips to solidify our choice, we found one. The sales rep, Kit, at the first store and the rep at the second shore, Brandon, were absolutely great. And the delivery guys were very personable and helpful and took a lot of care bringing the new mattress and removing the old one. For us, this was a very good experience and great customer service!
Always ask for Brandon. Very helpful
Glen was awesome. Made buying a mattress easy
Staff was very helpful and not pushy, overall had my best interests in mine and delivered great service and a great product.
The sales person Glen was really helpful and knowledgeable. He directed me to the bed match system that helped us find the correct bed for me. Very pleased with the entire process.
Went in to look for mattress and box springs found the perfect one received a great deal on it the purchase was quick and the delivery was the very next morning I'm very satisfied with my purchase and would highly recommend them to others
Not all that, sales people just interested in making the sale.
Got a great deal, and really felt like I was well informed by the staff. These guys really have their act together!
Peyton was a great big help! He got us in & out + help load us up. Awesome service
Today I had to visit Mattress Warehouse to shop for a bed frame. I'm so glad I stopped at this particular store. The associate, PEYTON, was not only courteous, but very knowledgeable and helpful in explaining to me about my need. He was able to show me exactly what I wanted. It is so nice to meet a nice gentleman in today's world. Thank you, Peyton, for the help.
My mattress is better than I expected but the service was top notch. Peyton helped me select the best mattress for me and I could not be happier with his professionalism and knowledge.
I had a wonderful experience picking out my new mattress. Peyton was such a dear in helping me find the perfect mattress for me and my husband. I have had horrible back problems for years and Peyton knew just the mattress for me. I can happily say after 2 weeks with our new bed my back problems are slowly but surely disappearing. I feel energized and rejuvenated every morning, which is a huge change for both me and my husband.
I don't normally write reviews but I just had the best nights sleep of my life. I feel amazing. My husband and I had been sleeping on cheap mattresses for years and constantly complaining in the morning (not to mention buying new ones every few years). We finally decided to invest in a quality mattress that will last. Best decision EVER! We had shopped a few places but none better than Mattress Warehouse. We quickly decided that this was the place we were going to buy from. The showroom was clean, organized, and had a vast selection of brands. Peyton greeted us with a smile and instantly made us feel at home. He was amazing throughout the entire process and didn't push us to buy. He wasn't your typical "salesman." He asked about our sleep needs and preferences and actually listened to what we were saying. He invited us to try this bed diagnostic machine which made personalized recommendations. Peyton was very knowledgeable and took his time in explaining all the different features and technologies of each mattress. There is so much more to mattresses these days. It can be overwhelming but Peyton helped make it simple. After trying a bunch of beds and asking Peyton a million questions we finally decided on a Kingstown with an adjustable frame. We got a great deal and didn't have to put any money down. 0% financing baby! The delivery arrived yesterday on time and set everything up for us. They were friendly and efficient and even removed our old mattress set. I just woke up and I don't want to get out of bed. But it is Sunday so maybe I don't have to. I am looking forward to many more mornings like this for years to come. Thank you Peyton and Mattress Warehouse for doing what you do!