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Mattress Warehouse of Gainesville

Approximately 18.5 Miles from your location
5131 Wellington Rd
Gainesville, VA 20155
(703) 753-0789

Opens next at 11:00 am on Thursday

4.63

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Store Hours

OpenClosed
Sunday11:00 am6:00 pm
Monday11:00 am8:00 pm
Tuesday11:00 am8:00 pm
Wednesday11:00 am8:00 pm
Thursday11:00 am8:00 pm
Friday11:00 am8:00 pm
Saturday10:00 am8:00 pm

Location Description

Mattress Warehouse’s dedication to providing customers with a stress-free buying experience is what sets us apart from the competition. Our Gainesville, Virginia staff is knowledgeable about all our mattresses and sleep products, to help ensure you make the best decision to improve your sleeping experience.

Mattress Warehouse of Gainesville, Virginia offers a large selection of quality name brand mattresses and sleep products. Try bedMATCH® today to help you find the perfect bed for you. We are conveniently located on 5131 Wellington Road between Buffalo Wild Wings and Massage Envy Spa.

Nearby Stores and Restaurants:

Pizza NY Margherita, Stein Mart, Five Below, Hallmark Gold Crown, Pei Wei Asian Diner, Chipotle, Chick-fil-A

Nearby Locations:

Jiffy Lube Liver, Piney Branch Industrial Park

Brands sold at Mattress Warehouse of Gainesville, Virginia:

AireloomBedgearCheswick ManorComfort EssentialsKingsdownMattress 2.0NectarRoyalSealySertaSomosbedsStearns & FosterTempur-Pedic

Warranty & Return Policy

All warranties on bedding sold by Mattress Warehouse are through the individual manufacturers.

Delivery Information

All items sold by Mattress Warehouse are available for shipping or in-store pickup.


Frequently Asked Questions

Does Mattress Warehouse offer delivery?

Yes, Mattress Warehouse offers White Glove Delivery for qualifying purchases. We can also ship items for you to pick up at any store, or directly to your house. Delivery fees may apply.

Can Mattress Warehouse take away my old mattress and box springs?

Yes, Mattress Warehouse can take away your old mattress and box springs. There is a $14.99 removal fee per item removed.

What mattresses are on sale at Mattress Warehouse?

Mattress Warehouse has different sales going on throughout the year. To see what’s available as part of the current sale, visit https://sleephappens.com/collections/specials-and-sales.

What is bedMATCH® and how does it work at Mattress Warehouse?

bedMATCH® is Mattress Warehouse’s patented diagnostic sleep system that does what its competition cannot — it makes scientific recommendations on the best mattress specifically for you. Through advanced technology, the bedMATCH® system uses 18 statistical measurements and thousands of scientific calculations to determine the best mattress for not only your body type but for your sleep preferences and needs.

What if I don’t like my new mattress? What is Mattress Warehouse’s cancellation and return policy?

If you are not satisfied with your original mattress after 30 days of use, contact Mattress Warehouse to begin the process for your one-time comfort You can test out your mattress for up to one year before deciding whether you want to keep your original selection or utilize the comfort exchange program. If you use the Comfort Guarantee program, you will receive a 100 percent credit of the original purchase price to be applied toward the current ticketed price of the replacement mattress. You will be responsible for any difference above and beyond the amount of your credit once you make your mattress exchange. Certain fees apply.

If you need to cancel your order for any reason, you may do so within 24 hours with no penalty. If, after 24 hours from the time of your order, products have been shipped, but not yet arrived at your home, Mattress Warehouse reserves the right to assess both a 20 percent restocking fee and any freight charges that were incurred in shipping your order.

Mattress Sale

Visit our Mattress Warehouse of Gainesville store to shop all ongoing mattress sales! Our mattress sales ensure all customers receive their perfect mattress at the right price.

Not ready to visit us in-store? Shop all of our current mattress sales online today!

Customer Service

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Reviewed by Scott Nelson on
5
We went to mattress warehouse of Gainesville to shop for a mattress. Monty had us go through “bed match”, took his time and sold us on a mattress by the use of science. We felt very comfortable in our purchase and will update our comments on our mattresse’s fit in 30 days. The purchase experience was very pleasant.Update- delivery today. The men were very professional they masked up and were in and out in 15 minutes great work!
Reviewed by Isael Diaz on
5
After 13 years came in here looking for a new bed. Monty found my perfect mattress within 10 minutes and overall was out the door after 30 minutes very content!! Great service!
Reviewed by Merrylee on
5
Great service!
Reviewed by Bob Y. on
5
Purchased two sets of bedding from Monte at MW. This is how all retailers should do business.Friendly, patient, knowledgeable, professional and genuine concern for meeting our needs. Delivery crew was on time, polite and respectful of our home.A terrific experience from beginning to end. We definitely recommend MW.
Reviewed by zmelkian M. on
5
Great experience! Monty was very friendly and very helpful!
Reviewed by Jessica Lemieux Royce on
5
We went into the store not knowing exactly what new mattress would be best for my husband and I. Monty the salesman had us analyzed and recommended two mattresses that would work best. He took the time to explain the differences and features all without being pushy. Can’t wait for our new purchase, thanks Monty!
Reviewed by Brad Fredrick on
5
Had a great experience here! Monty was a huge help for me and my wife buying our first mattress. He had a lot of knowledge that helped us on our decision and was able to find a fantastic price as well!
Reviewed by Kaley Hoffman on
5
I have now bought TWO mattresses from Monte at Mattress Warehouse. Each time he has treated me like family & patiently walked me through each step, making sure I bought the right mattress for my needs. I will definitely be going back to him when I need to upgrade my other mattresses in my home.
Reviewed by Eric Berkhahn on
5
Suzanna was an amazing salesperson, she showed us over a dozen different models to find our exact preference and talked about all the different options so we could find the perfect fit 5/5!
Reviewed by Connor D on
5
GREAT experience! Went shopping for a mattress with little knowledge of what I was looking for given it’s been 10 years since I’ve bought a mattress. Monty was extremely helpful in guiding me to a selection that would suit my wants and needs. He really took the time to make sure I was making the right purchase. Highly recommend going to see Monty if you are in the market for a new bed!
Reviewed by Ryan Calderon on
5
Monty was a gem. He showed us head to toe what is best for our sleeping needs! See you in 10 years!
Reviewed by Pooja Raval on
5
I had the best experience at this place. Monty really helped my husband and I find the best mattress and he gave us the best deal compared to any other mattress place. I am really happy with everything and I will definitely come back here next time I need a mattress.
Reviewed by Larry W. on
5
I would like to say Thank You to Monty for the great customer service received when I visited your store. He took the time to show me a variety of product and was very knowledgeable and considerate of my concerns. Again, thank you for making this a pleasant experience.
Reviewed by Danielle Monroe on
5
My husband and I came by the store pretty close to closing time, but Monty was still happy to help us and didn’t rush us at all. We were looking to upgrade to a king sized mattress, and Monty was very kind, informative, and really took the time to help us find the mattress that best suited our sleeping styles. We are very pleased with the service we received and we’re looking forward to getting our new bed. Thanks, Monty!
Reviewed by Kathy W on
5
WOW!!! Just WOW!! What a awesome shopping and buying experience!!! The man and the older lady who run this store are absolutely wonderful!! I was out to find a queen mattress for my son who has shoulder and neck issues. He explained in very thorough detail about sleeping issues and we learned so much from him. They have a wonderful technology bed that tells you exactly how you sleep on a mattress and what type(s) you need. There was no pressure at all I explained I was on a budget and he helped us pick the right bed for my son and my budget.I am one of you that hate dealing with salesman but this was not the typical sales pitch that you normally receive.So I thank you for having such wonderful employees Mattress Warehouse, and making our experience so wonderful!Fabulous prices!!! Wonderful service!!!
Reviewed by Erica Money on
5
Highly recommend this store! Monty was so patient and understanding from the time we walked in. He helped make the decision of which would meet the different needs of my husband and I an easy one. My three young children were with me which would be enough to make anyone crazy but we felt very welcome. I will be back for any future mattress purchases.
Reviewed by jakob schoenike on
5
We just bought our first mattress, and Monty was so helpful with helping us find something perfect for us and in our price range. We felt very comfortable and know exactly what we are investing in. Thank you, Monty!
Reviewed by Chris Repesh on
5
Bought a Temper Pedic mattress. Pleased with store’s staff. Discussed multiple mattresses and they were patient with us in trying them out.
Reviewed by Mary von Gersdorff on
5
MONTY IS AMAZING. BEST DEAL EVER!! Highly recommend !!
Reviewed by Umair Arshad on
5
We were looing to replace a mattress for one of our bedrooms. When i walked into the showroom, Monnty greeted me and helped me out. He didnt try to sell me an expensive or over the top mattress. Instead, he first understood what i am looking for and what my need is. He recommended few options and worked with me patiently while i tried different mattresses and asked him tons of questions. He even helped me with the quick delivery(something that i was initially skeptical). All in all, it was a pleasure shopping at this store. I definitely recommend Monty and this store for their customer service and care they provide
Reviewed by Kamran Farouq on
5
Great experience. Susanna was very helpful.
Reviewed by Sandi Sielinski on
5
My husband and I have been looking for a bed for a few weeks. We went to Ashley Furniture first. The sales lady didn’t have a lot of knowledge of the products she was trying to push. Instead of listening to us, she tried to push every high end piece of furniture she knew I did not want. We went to Mattress warehouse on a Friday night. Monty listened to us and even made suggestions based on our needs. When we were talking about a split king, he gave very good knowledgeable reason why we should not opt for that bed. Monty also took time to explain our choice of mattress from top to bottom. Thank you Monty for being so personable, knowledgeable and most of all, not your typical pushy sales person. Thank you for having us in and out in about a hour. And thank you for finally making my bed shopping less anxious and more enjoyable. I can’t wait to try my bed today. -The Sielinski clan
Reviewed by Kim A on
5
Great customer service, friendly, and goes the extra mile to find what you need
Reviewed by Jacqueline Shipp on
5
My husband and I went shopping for our 1st new mattress instead of a hand-me down from our parents and I just want to say that Suzanna is amazing. She wasn't trying to push us to buy anything. We told her we didn't know what we wanted and she took her time with us and helped us tremendously. She breaks down every thing to you so that you can understand what I call the mattress buying lingo lol. She finds you a mattress that fits your needs. She's very welcoming and even though we didn't get the mattress today we are definitely going back when she's in to purchase. Thank you for all your help
Reviewed by V. Leonardo on
5
Ed Yough more than exceeded my expectations and helped me find the perfect mattress to suit my needs. He was extremely knowledgeable and patient and expertly answered all my questions. Ed made the in-store buying experience more fulfilling than my normal online one and I enthusiactically recommend Ed to all mattress shoppers!
Reviewed by Mark CO on
1
Terrible service and a faulty mattress. After having our mattress for 8 months, we began to realize that it was faulty. We had a third party come analyze the mattress so we could have it approved for return from the company and receive a new mattress. Once the delivery men came, they said that our mattress was too stained to take back. What are they expecting to do- resell the mattress to other unsuspecting customers? They refused to take back our clearly faulty mattress and our family is out 00 in money wasted spent on this company. DON'T WASTE YOUR MONEY OR YOUR TIME!
Reviewed by Shannon D on
5
This was exactly the experience we were hoping for when we went bed-shopping today. Suzanna spent so much time understanding our needs, helping us try beds and sharing her knowledge with us. We definitely got the best bed for us and we are grateful. Thank you!
Reviewed by Robert S on
5
Great customer service. The sales woman was very helpful in helping us decide on a mattress that fit our budget, but also met our sleeping needs.
Reviewed by Bobby Bryan on
5
Great experience from the moment my wife and I walked through the door. Suzanne analyzed our sleep pattern through their in-house diagnostic machine. From there she provided a selection of mattresses she recommended from firm to plush with many options they provide. Monty crunched some numbers for a luxury Kingsdown mattress. Suzanne and Monty answered all our questions and were very professional.
Reviewed by Pat Johnson on
5
Reviewed by Terry Gay on
5
Suzanna and Monty very extremely professional and informative. Highly recommend.
Reviewed by karyn s on
5
Very positive experience. Monty was friendly, professional, knowledgeable, and helpful. We are very pleased with our purchase!
Reviewed by Barbara N on
5
Monty was very helpful and knowledgeable in helping us pick out the perfect mattress
Reviewed by Paula Compton on
5
Excellent Customer Service
Reviewed by Patrick Elliott on
5
Fantastic service from Monty. Presented all options and fantastic with kids.
Reviewed by Karen Bath on
5
Great customer service - and an excellent sale! Was not even planning to buy a new mattress set today, ended up getting 2. Go see Monty at Mattress Warehouse!!
Reviewed by Cassandra Harrison on
5
Went in just before we left for a trip in Jan to try out some beds we waited till we got back so we could discuss what we liked best and loved how Suzanna was so pleasant and not high pressuring. Came back for President Day weekend when we were ready and she was so helpful and gave us the time we needed to make our decision to narrow down. To a tempurpedic or a hybrid. It came down to when we got off the bed whether or not we hurt or felt better and we were happy in the end and the suggestions. Thank you.
Reviewed by Linda Gray on
5
Monty was a very knowledgeable sales person and helped us choose the right matress for us based on comfort with no pressure to purchase based on cost. Highly recommend.
Reviewed by Christine Creswell on
5
Reviewed by B Vazquez on
5
My husband and I had a nice experience here with Monty as our salesman. We were kindly greeted as soon as we walked through the door. He listened to what we were looking for and suggested doing the bed match diagnostic. He used the results to help guide us ultimately to our purchase. We weren't pressured or directed towards more expensive mattresses. We were shown all different price points. Several people came in the store at the same time and Monty handled all of us at the same time without making us feel neglected. We purchased a mattress, mattress protector, and a bed frame and all was delivered the next morning within the given time frame which was great. The delivery crew was nice and quick as well. Overall good experience.
Reviewed by David/Grelia Steele on
5
Monty was a great salesman! We went in to the store thinking we would need to place an order and wait, but Monty catered his service to our needs! We went home with a mattress and a great deal! We cannot recommend his service enough.
Reviewed by andrea fellenz on
5
Monty was very helpful and friendly.....he is also very funny
Reviewed by Barbara Naphor on
5
Monty was very helpful & knowledgeable in helping us choose the proper mattress that fit our needs.
Reviewed by Sheri Murphy on
5
Monty was fantastic. Gave us a great education on mattresses. This place is great!!
Reviewed by Marlene Philbrick on
5
Monty was very helpful and knowledgeable about our mattress. This is our second TempurPedic mattress and we love them. I recommend talking with him and buying your next mattress at this store
Reviewed by Jessica Iezzi on
5
Great experience! Monty was very knowledgeable and helpful!
Reviewed by Aundre Allen on
5
So glad that I came here today! First and foremost my wife and I were greeted with a very comfortable "hello and good afternoon" from Monty whom continued to treat us with respect throughout our whole process. Monty was not pushy at all, very polite and educational versus salesy. He educated us on the different varieties of mattresses as well as the pillows so we could better make our own decision. The experience that we had here was refreshing and the process was seamless. HIGHLY recommend you coming to this location and dealing with Monty just for his personality alone. We did buy the Tempurpedic Triple cooling mattress with the adjustable base and two pillows. If you are reading this Monty, thank you... Thank you
Reviewed by Candace Cleckner on
5
Suzanna and Monty were great and very knowledgeable. They were able to find me a nice high quality mattress in my budget.
Reviewed by Michael Henderson on
5
Just picked up a mattress from Monty and Suzanne. They sold a mattress to my gf and I at a great price with amazing service. Highly recommend.
Reviewed by Larry on
5
Outstanding Employee. Helpful and very knowledgable.
Reviewed by Kailie Jones on
5
Monty and Suzanna provided excellent customer service and helped me pick out the perfect bed. They were so knowledgeable and made me feel at ease with my decision. I’d highly recommend checking out the Mattress Warehouse in Gainesville if you’re looking for quality service and a great selection in mattresses.
Reviewed by Martha H on
5
Awesome! Excellent experience
Reviewed by Janneth R on
5
Excelente servicio al cliente.
Reviewed by Mike M on
2
In store experience was great. Delivery, setup and customer service and support was horrible. They set up my bed wrong, left a mess and extra parts strewn about. I still don’t believe my bed is set up properly. There was also a language barrier which contributed to getting the job done.
Reviewed by Mike M on
2
In store experience was great. Delivery, setup and customer service and support was horrible. They set up my bed wrong, left a mess and extra parts strewn about. I still don’t believe my bed is set up properly. There was also a language barrier which contributed to getting the job done.
Reviewed by Blitzclub 06 on
5
Reviewed by Katherine Dodds on
5
Monty was extremely kind and listened carefully to what I said about price points and comfort. I highly recommend him and his expertise.
Reviewed by Yolanda Montgomery on
5
Susanna is the best. She is very knowledgeable and helped me select the perfect mattress.
Reviewed by Christina Reinhard on
5
My husband, 2 kids and I walked in to test out mattresses and we were greeted by Susanna. Susanna was full of useful knowledge and incredibly helpful. She also made us feel at ease with our crazy kids running around. I can't recommend her enough!
Reviewed by Mark Kremer on
5

Reviewed by Brandon Osborn on
5
Great help from Monty! Sleeping much better these days!
Reviewed by Julian Wells on
5

Reviewed by Jessica Davidson on
5
Monty and Suzanna were amazing!! They were so helpful and clearly really care about their customers and their satisfaction. Monty even worked with us on our budget in buying our first King size mattress. He wasn’t pushy AT ALL. They always have great promotions here too. I’d 100% recommend buying a mattress from this location. Monty truly provides 5 star service.
Reviewed by jillian grena on
5

Reviewed by Lauren C. on
5

Reviewed by siama daniel on
5

Monty was amazing. Very knowledgeable and patient with us. Friendly and helped us find a perfect mattress. will Definitely recommend him to friends and family. Great service .
Reviewed by Sean Eleazer on
4

Reviewed by Bonnie Mascali on
3

Reviewed by James Craig on
5

Reviewed by Bob Lemon on
5

Reviewed by Monica Fernandez on
5
Super professional and friendly! Gus was fantastic. Took his time showing us our options and we never felt pressured.
Reviewed by Susan Munoz on
5
Excellent service and delivery!!!
Reviewed by Michael Exsiled on
2
Pushy sales smells funny
Reviewed by Jeff Doe on
5
Gus was amazing .... very helpful , I found the perfect bed ! Thanks so much !
Reviewed by Kimberly Keleher on
5
We love mattress we purchased in the Gainesville, VA store! Gus was so helpful in finding our new mattress and knowledgeable about all the information and so patient! We really appreciate his time in answering all our questions. Thank you!!
Reviewed by SARGE B on
5
Super friendly staff
Reviewed by Kristi DiLiberto on
5
Suzanna was lovely! She was very helpful and knowledgeable in helping us select a mattress for our guest room.
Reviewed by Tom Bellanca on
1
Overpriced mattresses
Reviewed by Greg Stroh on
5
Monty and Suzanna are awesome! They are very knowledgeable and patient while demonstrating first-rate customer service! It was a pleasure to do business here! -GFS.
Reviewed by Jennifer Huckel on
5
Great experience with Mattress Warehouse's warranty. We bought a mattress 4 years ago that began to sag. It was inspected and determined to be defective. We got a credit equal to our purchase price to be applied to a replacement of the same mattress or another of equal or greater value. I was expecting some kind of catch, but were pleasantly surprised. We decided to upgrade our mattress so only paid the difference (plus 0 delivery/exchange fee). Montey was very knowledgeable and helpful. He made the process fast and easy!
Reviewed by Sarah Hall on
5
My Husband and I had a fantastic experience at Mattress Warehouse in Gainesville. Monty spent a considerable amount of time explaining the different brands and features of the products they have in inventory. He was funny, kind and did not pressure us at all. Also, he was able to deal with multiple customers and us in a way that made us feel like he was never neglecting us but ensure everyone was being helped. Now that we have received our mattress, which was delivered right on time, we can say that we will be recommending this business to friends. Thanks so much!!
Reviewed by Chris Walker on
5
Monty helped sell me a wonderful mattress. I had a great experience thanks to Monty
Reviewed by Megan Schnapp on
5
Monty was amazing! Knew exactly what I wanted within my budget! Thank you, Monty!
Reviewed by KAY BEE on
5
Monty went well above and beyond that of a mattress sales person. Monty sold me a new life and my wife and I are forever grateful. Thank you Monty.
Reviewed by Keylee Willson on
5
Store was clean. Their bed match system was surprisingly fun and really helped Monty guide us on our mattress purchasing journey. Monty was great! I would recommend anyone to come to the Gainesville location and see Monty. He took his time to show us different beds and gave great customer service.
Reviewed by Sam Trafton on
5
I fell asleep in the store, twice.
Reviewed by Chad Barcomb on
4
The sales guy was great ! He did not try and sell us a 00 mattress. He stayed with in our budget and we were very happy with our purchase. I would recommend this place if your in the market for a new mattress.
Reviewed by Mitch Mitchell on
5
Clean, quick, efficient! Suzanna was fantastic, knew everything & provided Bed is amazing, never slept better!
Reviewed by Mary Wilson on
5
Thank you Monte for recommending the correct mattress for my husband and I. We have been mattress shopping for years and you were able to sell us one less than an hour.
Reviewed by Sally DellaMonica on
5
We walked into the Mattress Warehouse in Gainesville the other evening and were immediately greeted by Suzanna. She was very informative and helpful. We are so happy with our experience. We didn’t feel pressured to buy the most expensive mattress and we were thoroughly helped throughout the entire process! 5 stars to both Suzanna and Mattress Warehouse!
Reviewed by siama daniel on
5
Monty was amazing. Very knowledgeable and patient with us. Friendly and helped us find a perfect mattress. will Definitely recommend him to friends and family. Great service .
Reviewed by Barbra Sanders on
5
This was the most fun I’ve ever had selecting a mattress. Suzanna and Monte were very nice, knowledgeable, and patient. They took time to make sure we bought the perfect mattress for each of us. I highly recommend this mattress company! Thanks, guys!
Reviewed by Keryn Springer on
5
We came to purchased a king size Bedgear mattress from this location with Monty as our guy and it was a great experience. HE WAS SO HELPFUL! I fully recommend anyone who’s mattress shopping to buy with him.
Reviewed by Mark Owen on
1

Terrible service and a faulty mattress. After having our mattress for 8 months, we began to realize that it was faulty. We had a third party come analyze the mattress so we could have it approved for return from the company and receive a new mattress. Once the delivery men came, they said that our mattress was too stained to take back. What are they expecting to do- resell the mattress to other unsuspecting customers? They refused to take back our clearly faulty mattress and our family is out 00 in money wasted spent on this company. DON'T WASTE YOUR MONEY OR YOUR TIME!
Reviewed by Misty Gutierrez on
5

Reviewed by Charles Smith on
5

Reviewed by Nicholas Francis on
1

Reviewed by Mary montesano on
5

Reviewed by Ashley Fightmaster on
1

Reviewed by Connie DeBell on
4

Reviewed by Tambra Wiggins on
1
I recently remodel a guest room and put my current mattress in the guest room and purchased a much needed new mattress for myself. I have Lupus which requires me to rest allot and causes joint pain so having a comfortable mattress is very important to me. I went into the Gainesville Store sales person took me from mattress to mattress until I said this feels comfortable. I spent over 00 on the mattress and frame. Two days later I go back with the worst back pain ever. The sales person didn't even lower his news paper to speak to me at first. He simply stated I had to keep the mattress for 30 days. Really I need to be uncomfortable for 30 days. I can't even sleep on the bed. I went to another store in Manassas where the sales person actually took his time and gave me their Science of Sleep test (that I didn't even know existed). The test did not recommend the mattress that I purchased. This is the most frustrating sales experience I have ever had where I have to deal with a product that I can't use and wait 30 days to return it where I have to buy something the same or an even more expensive mattress that may still not work since this sales person made me waste 1 one time return on a mattress that didn't work from the beginning. What is the worst is I now have to sleep in the guest room on my old mattress so I can at least sleep without have severe pain because the mattress I have has no support. I don't understand if you have technology that states people are the worst at picking out their mattresses and this is why this program was design why I wasn't offered this program so I could have purchased the correct mattress from the beginning and not have to suffer for 30 days and have to now pay more because I already purchased an expense mattress to get another one. This is such a scam. I will never purchase another product from this store and will definitely not recommend them to anyone.
Reviewed by Lauren Lepro on
5
We went in looking for a mattress for our toddler and the experience couldn't have been better. We told the salesperson what we were looking for and he directed us to the mattress that they usually sell for young children. He explained to us why it was a good choice. He also suggested a shorter box spring to make it easier for our son to climb in and out of bed. The delivery experience was great also. Drivers were on time and very professional.
Reviewed by Dre Colla on
1
This place is a scam overpriced beds and its the worst experience worst then buying a car at a car dealership
Reviewed by Bo Vr on
5
I bought the king mattress set from Costco but the box springs were too high. I called Mattress Warehouse and talked to Gus. He is very knowledgeable and explained that I can go with either bunkie boards (2") or low profile box springs (5"). He sold me the box springs for a very good price. Since my house is in Centreville, he even had the box springs delivered to the Chantilly store so I didn't have to drive to Gainesville to pick them up. I highly recommend Gus if you ever new mattresses or box springs.
Reviewed by Dennis Rustom on
5
Great experience! Gus and Susanna were extremely helpful! Thank you SO much!!!
Reviewed by Michael Todd on
4
Showroom salesman Gus was great, delivery process very smooth. Online tracking of delivery on the day of is first rate! That said, box springs were messed up - a factory defect - but Mattress Warehouse responded immediately to replace them. 4 stars out of 5 because of the product defect - but Mattress Warehouse did a great job.
Reviewed by Mark Micieli on
5
Gus was terrific as usual. Bought from here before.
Reviewed by Cheryl Butts on
5
I went to my local Warrenton Va Mattress Warehouse and was treated horribly by the store manager so I left without purchasing anything. I then drove OUT of my way to the Gainesville Va location and was treated WONDERFUL by Suzanna. She was informative and helped me choose the most comfortable mattress I have ever slept on! She willingly answered all of my questions. I purchased the Sealy Silver Chill Plush and so far it's great. Not only did I go in on a Friday afternoon Suzanna had my mattress delivered the next day Saturday. Suzanna has a great way with customers and gave me my space when I needed it. When I purchase mattresses in the future it will be through Suzanna! I will also readily recommend her to family and friends!
Reviewed by Ron Byrd on
5
Staff did a tremendous job ensuring that we were well informed on the different technologies and manufacturers pros and cons which helped greatly in selecting our bed. So far the bed feels fantastic and we are sleeping very well.
Reviewed by Dani Page on
5
Suzanna and Gus were so helpful! We bought our box spring and frame from Suzanna about a month ago. She was super friendly and giving me lots of suggestions and making me feel very welcome (we just moved from Seattle.) Our box spring ended up having issues. Suzanne helped me file a warranty claim and Gus helped us load our new box spring and made sure we were taken care of. I will definitely be returning! Great customer service.
Reviewed by Kristin Long on
5
Gus was a wonderful salesman. He was very knowledgeable on every mattress we tried, but never sounded like he had just memorized the mattress information. Also never came off as "salesman-y" and was not pushy to make a sale. Which is part of the reason we purchased a mattress that evening. :)
Reviewed by R H on
5
Had a really great experience today. I showed up early and Suzanna let me come into the store five minutes before it opened. I had a question concerning my order. Not only was she warm, friendly, knowledgeable, but she was able to help me and put my at ease on my order. Definitely recommend seeing her if you have any questions or need a new mattress!
Reviewed by Gary Schlegelmilch on
5
The sales associate was warm and friendly, and helped me find a suitable mattress. She also went the extra mile in ensuring I was happy with my purchase. I would shop there again, and will recommend to my friends. :-)
Reviewed by Benjamin Houle on
5
Gus at the Gainesville store was awesome. very patient and knowledgeable beyond my wildest expectations. His detailed descriptions of the inner workings of the many, many mattresses we tried were detailed, specific and made our decision to purchase very simple. Thank you Gus!
Reviewed by Kerry Madigan on
5
The gentleman on the showroom floor was very knowledgable and helpful. I wasn't ready to pick the delivery date at the time of purchase, so I was able to call when I was ready and choose the date (even available for the very next day)! The woman who helped me schedule the delivery date over the phone was great. I'd made a mistake on the type of frame I needed and she was understanding and took care of it for me. Their delivery system sent an email the night before with the time frame of delivery, and then called when they were 10 minutes away. The delivery man was also great. Awesome experience all the way!!!