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Mattress Warehouse of Fredericksburg - Plank Road

Approximately 537.1 Miles from your location
2051 Plank Rd
#27
Fredericksburg, VA 22401
(540) 373-2236

Opens next at 11:00 am on Thursday

4.86

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Store Hours

OpenClosed
Sunday11:00 am6:00 pm
Monday11:00 am8:00 pm
Tuesday11:00 am8:00 pm
Wednesday11:00 am8:00 pm
Thursday11:00 am8:00 pm
Friday11:00 am8:00 pm
Saturday10:00 am8:00 pm

Location Description

Mattress Warehouse is dedicated to giving you a relaxed buying experience and a better night’s sleep. Our Fredericksburg, Virginia – Plank Road staff is knowledgeable about all our mattresses and sleep products, to help ensure you make the best decision to improve your sleeping experience.

Mattress Warehouse of Fredericksburg, Virginia – Plank Road offers a huge selection of quality name brand mattresses and sleep products. Try bedMATCH® today to help you find the perfect bed for you. We are conveniently located on 2051 Plank Road within Westwood Center near the Best Dry Cleaners and Outlooks for hair.

Nearby Stores and Restaurants:

Nile Market, Benjamin Moore Spectrum Paint, AutoZone, Staples, Celebrity Nails – Fredericksburg, Starbucks, Popeyes Louisiana Kitchen

Nearby Neighborhoods:

College Heights, Eagle Village

Brands sold at Mattress Warehouse of Fredericksburg, Virginia – Plank Road:

AireloomBedgearCheswick ManorComfort EssentialsKingsdownMattress 2.0NectarRoyalSealySertaSomosbedsStearns & FosterTempur-Pedic

Warranty & Return Policy

All warranties on bedding sold by Mattress Warehouse are through the individual manufacturers.

Delivery Information

All items sold by Mattress Warehouse are available for shipping or in-store pickup.


Frequently Asked Questions

Does Mattress Warehouse offer delivery?

Yes, Mattress Warehouse offers White Glove Delivery for qualifying purchases. We can also ship items for you to pick up at any store, or directly to your house. Delivery fees may apply.

Can Mattress Warehouse take away my old mattress and box springs?

Yes, Mattress Warehouse can take away your old mattress and box springs. There is a $14.99 removal fee per item removed.

What mattresses are on sale at Mattress Warehouse?

Mattress Warehouse has different sales going on throughout the year. To see what’s available as part of the current sale, visit https://sleephappens.com/collections/specials-and-sales.

What is bedMATCH® and how does it work at Mattress Warehouse?

bedMATCH® is Mattress Warehouse’s patented diagnostic sleep system that does what its competition cannot — it makes scientific recommendations on the best mattress specifically for you. Through advanced technology, the bedMATCH® system uses 18 statistical measurements and thousands of scientific calculations to determine the best mattress for not only your body type but for your sleep preferences and needs.

What if I don’t like my new mattress? What is Mattress Warehouse’s cancellation and return policy?

If you are not satisfied with your original mattress after 30 days of use, contact Mattress Warehouse to begin the process for your one-time comfort You can test out your mattress for up to one year before deciding whether you want to keep your original selection or utilize the comfort exchange program. If you use the Comfort Guarantee program, you will receive a 100 percent credit of the original purchase price to be applied toward the current ticketed price of the replacement mattress. You will be responsible for any difference above and beyond the amount of your credit once you make your mattress exchange. Certain fees apply.

If you need to cancel your order for any reason, you may do so within 24 hours with no penalty. If, after 24 hours from the time of your order, products have been shipped, but not yet arrived at your home, Mattress Warehouse reserves the right to assess both a 20 percent restocking fee and any freight charges that were incurred in shipping your order.

Mattress Sale

Visit our Mattress Warehouse of Fredericksburg - Plank Road store to shop all ongoing mattress sales! Our mattress sales ensure all customers receive their perfect mattress at the right price.

Not ready to visit us in-store? Shop all of our current mattress sales online today!

Customer Service

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Reviewed by Joshua Moss on
5
Store Manager Ariel is an amazing customer service provider. Given us subtle hints of the types of mattresses that may fit our needs along with a THOROUGH knowledge of all of her products, she never showed any motives of trying to sell us a more expensive mattress tht did not fit our needs. After a slow down with scheduling and possible miscommunication, she rose to the occasion and got us our new mattress before the holiday season began. Going that extra mile was just that little extra that makes a person want to pass the word about her services. Thank you!!
Reviewed by Max Barron on
5
Ariel took excellent care of us! She got us set up on the right mattress for our needs and comfort and went above and beyond to ensure we got the mattress on time for family arrival. Outstanding service and great personality!
Reviewed by Nail Veney on
5
Went to find a mattress today a was dere looking at them I'm so hard to please when it comes to a bed cause it has to be right. An the manager Ms ARIEL.. Was amazing an patient with me til I found jus what I needed an a great deal.. Thanks so much Ms Ariel.. I can't wait to get it here an sleep well. I'm one happy customer!
Reviewed by Christine Milusnic on
5
Ariel was very professional and extremely helpful, keep us informed of every step. Thank you!!! The need is super comfortable too!
Reviewed by Ivett Quintanilla on
5
I went into this location and luckily ran into a representative by the name of Ariel. I was concerned with investing in a quality mattress as opposed to spending much less and saving a few dollars. Ariel explained the importance in choosing a mattress in a timely manner based on my needs and the value a quality mattress has on overall physical health and wellness. She answered all of my questions, extremely knowledgeable, friendly, professional, passionate, and frankly an asset to the company. Ariel has directly been an integral part in solving back pain I’ve has for several years. Because of her I will return and absolutely recommend my friends and family to Ariel personally for any mattress help. Thank you so much Ariel!
Reviewed by Adrienne G on
5
I went into this store just to try a few beds and ended up leaving with the bed of my dreams. Ariel was amazing! She was so helpful and super friendly. I would tell everyone I know to go see her to help find you the best mattress!
Reviewed by Jason Himsey on
1
UPDATE 10/29/20: I contacted MW as they in their comment at 2:18PM on 10/26. As of this writing today, I have not been contacted by them. It is funny they can comment on my reviews here and my Tweets within 24 hours, but they cannot return my email “as soon as possible” as cited in their comment. It appears the comments are a social media ploy to “appear” as they are helping, but they are not. I had been willing to remove the review had there been contact with some resolution.INITIAL 10/26/20: Key personnel are disrespectful and appears upper management condones the behavior. I would NOT RECOMMEND this location or any Mattress Warehouse for many reasons. The chief reason being I was disrespected by several employees in the company. Also, you can go directly to Tempur-Pedic and many other manufacturers and you can return the mattress if you are not satisfied. The fact corporate personnel have not contacted me only indicates they support manipulative and disrespectful behavior. We offered to work with them for an amicable solution before we posted a review. I am now posting this review absent any response from leadership.My wife and I purchased a Tempur-Pedic Adapt Medium Hybrid from Arial (the Store Manager) at this Mattress Warehouse Fredericksburg, VA location on 9/7/2020. My wife and I have significantly different mattress needs due to medical reasons, so we took the time to test many of the Tempur-Pedic and many other mattresses recommended by the store’s bed selector for us.My wife was ready to leave and visit Sleep Number as none of the mattresses felt just right. Arial then went into pressure mode saying things like, “you’ll be back.” She also started saying that we could “return” the mattress if we did not like it or if it did not meet our needs. The word return came up many, many times. Arial convinced us to stay and we ended up purchasing the mattress.We slept on the Tempur-Pedic; however, after three days my wife was in severe pain - she cannot physically adjust to the bed. She has Rheumatoid Arthritis, Fibromyalgia, and other physical issues that have been drastically exacerbated due to sleeping on the Tempur-Pedic. We have a letter from a medical doctor stating she cannot physically adjust to the mattress without causing more harm. We thought this mattress would work for the both of us. But that is not the case.Arial repeatedly used the term “return” and indicated we could do so within 100 days. After three weeks, we went to the store to return the mattress. We were told that we could not make a return by an employee that does not typically work at that store. The same employee indicated two other customers returned in the same day we did and claimed Arial told them the same thing, that the mattresses could be RETURNED. Clearly this is not an isolated incident. One person making this claim might be dismissed, but three people - that is a clear pattern of deception.Arial called and belittled me on the phone and spoke to me like it was a privilege for me to have been helped by her. She even went so far as to imply that she tolerated helping us because she was going to close the store early, but had to stay to, “deal with you people.” I demanded that the case be elevated to the District Manager.It took four days for the District Manager, Oneil Latorre, to get in touch with us. He kept pushing the mattress exchange policy despite the fact this was an unusual, medical circumstance and the receipt also states that returns will be handled by corporate, also very deceiving. This was NOT a case of buyer’s remorse. He was not willing to budge. The conversation eventually devolved to language such as he has been threatened hundreds of times over 20 years by "people like you." He was not interested in finding an amicable solution unless it involved a comfort exchange, which would require us to spend even more than the 3K we have already spent. I then demanded that the case be elevated to his supervisor. To date, we have not received a call from Oneil’s supervisor and I am not confident we will.
Reviewed by Celine Siriruk on
5
Mr. Bob Miitchell give us the best buying experience in decades. great knowledge of mattresses in pillow, great and friendly salesmanship.Thank you!
Reviewed by Jonathon Fossett on
5
BEST EXPERIENCEReferred to by a friend to go to Jeff's store at westwood.I have a back injury and needed a new bed Jeff and Sheri went above and beyond to get me "the right bed for me" without costing me to empty my bank account.Thank you Jeff and Sheri for your knowledge and understanding
Reviewed by Michael Caulfield on
5
What a great experience!!! Upon arrival Sheri immediately greeted me and was very helpful. Sheri's expertise with each mattress was refreshing and helped relieve some buying anxiety, she assisted keeping my purchase within budget. I am greatly pleased with the experience I had at Mattress Warehouse in Westwood shopping center and will recommend!Thank you again Sheri!
Reviewed by Randy Barnett on
5
My wife and I needed new mattresses and had no idea how to select one. We happened to pass Mattress Warehouse on Plank Road and stopped in. Lori took extremely good care of us. We used the BedMatch system which took some of the guesswork out of it, but we still had to choose between 3 models and different firmnesses. We went from mattress to mattress until we settled on our choices. (We we’re getting 2 Twin XLs for our king platform bed.) The mattresses we chose were on sale, but she also freely price matched an online seller who sold one of the mattresses. Indeed the price match price was already in their system.Lori was a real straight shooter. We highly recommend you see her at Mattress Warehouse.
Reviewed by Roger Hanneman on
5
• My wife and I consider ourselves very lucky to have Sheri help us find a mattress that finally works for us. We explained that we had a mattress that was too firm for us and was sagging about .75 inch on each side. Our mattress company requires 1.5 inch sagging before they will honor their warranty. So, we had to get rid of an expensive mattress and box springs that was only a little more than four years old. We were very skeptical that we would find a mattress that would work for us.• We soon learned that Sheri was a very polite, respectful, helpful, knowledgeable, detailed, patient, and non-pushy salesperson. She seemed more interested in finding the mattress that would work for us instead of just making a sale.• Sheri patiently took significant time walking my wife and me through the bed selection process. She had us lay on a few beds that she selected based on our preferences. The King Tempurpedic Adapt Medium Hybrid she had us try was very comfortable for both of us.• The first two pillows I originally tried, bought, and took home ended up waking me up several times during the night even though they both seemed okay when I first tried them, but the Tempurpedic Cloud Cooling pillow my wife selected still works great for her. Sheri patiently worked with me and led me to the Tempurpedic Cloud Cooling pillow that now works for me. She backed up the pillow comfort guarantee and made me less skeptical that the bed we selected would work for my wife and me. I used the same bed we have now to test pillows since I found it very comfortable and it still works great for my wife and me.• Sheri ensured we had copies of all required warranty information and registration instructions. She even made follow-up calls to ensure update us on our order and to ensure we were happy with our bed, adjustable base, and pillows.• We are very happy with our new King Tempurpedic Adapt Medium Hybrid, Sealy Ease Adjustable Base, and Tempurpedic Cloud Cooing Pillows. We greatly appreciate Sheri’s help in walking us through what us through the confusing and difficult process of finding a mattress, base, and pillows that should serve us well for at least the next 10 years.
Reviewed by Raquel Mathieu on
5
Lori was amazing!!! She was patient, helped me out tremendously AND they have a certain type of love for their veterans. Lori was not a pushy saleswoman and worked with me and my budget. She went above and beyond and I will definitely recommend this location to everyone I know.Location was also clean and welcoming. I appreciate what Lori and managers at this location did for me and my sleep health.
Reviewed by Steve Zehring on
5
We recently purchased three mattresses on three separate occasions all from Ariel at the Mattress Warehouse Westwood location. Ariel’s knowledge of the different mattresses, adjustable beds and the companies that produce them just blew us away. Very impressive. She demonstrated that she was experienced, professional and helpful, without exerting any pressure whatsoever. She made sure that we tried different mattresses, based on our Bed Match results, and that we were comfortable with our preferred choice. Aside from being a very personable, Ariel worked to ensure that we paid the best price. Five well-deserved stars!
Reviewed by Jim Bouquet on
5
Store Manager Ariel was fantastic!. Her product knowledge directed us to select the correct and most comfortable king mattress. She continued to follow-up on the delivery process, including personal calls to notify of original and revised delivery times. We plan on purchasing two queen mattress from her in the near future.
Reviewed by TheresA Dudley on
5
Went in to just browse and met with Ariel...she was pleasant, attentive and down to earth! Excellent customer service!!There was no pressure like you experience at most mattress/furniture stores, just gentle suggestions which got our sale! Super excited for our new mattress and we will be seeing Ariel for any of our future mattress needs!
Reviewed by james bowie on
5
Had a great experience buying our mattress set with Ariel today! She gave us a great deal and we had good laughs through the entire purchase. Definitely recommend this store for a friendly conversation and a good nights rest!!
Reviewed by Sheila Paynissimo on
5
Thank you Sheri for making my purchase of a mattress and boxspring so effortless. I appreciate all of the detail and information you provided me in order to make an informed decision. Again, thank you for your kindness and friendliness. See you next time!!
Reviewed by Patrick D. on
5
Great experience purchasing my new bed. You can not find a better, more co-operative, and professional salesman than Bob. I would recommend Bob and his store to anyone wishing to purchase a new bed!
Reviewed by Susan Keddie on
5
Stopped by today to buy a replacement mattress for my daughter, who should be at college but isn't. As such we didn't want to spend a lot of money on a new twin mattress. Bob encouraged my daughter to try the electronic 'tool' they have to help you find your perfect mattress. It suggested a firmness different from what we might have selected and when she lay on a sample mattress she was comfortable. I was really pleased that Bob didn't try to upsell us. He knew his stuff and suggested a couple of (actually less expensive) alternatives, but agreed that the one we had come in thinking about was a better choice. He also made recommendations about pillows that were appreciated. It was a really great experience and much more efficient than I feared it might be. Thank you Bob.
Reviewed by Jane Claire Carrico on
5
Lori was absolutely wonderful! She had the split box spring that we needed in stock. Very friendly and a great price!!
Reviewed by Julia Ramirez on
5
I've never left a review on Google before but in this case I feel like it's the only appropriate way to express the amount of satisfaction my husband and I have received from this experience. I thought we would have to sacrifice comfort for price but Sherri showed us that we could have it all! She went above and beyond and far beyond what we had thought. Usually when shopping for mattresses, you have to deal with pushy sales people but Sherri was pleasant, informative, and helpful without ever trying to bully us into something we didn't want. The only I won't be back soon is because the mattress is perfect and is sure to last a long time. But, when I do, I'm coming back to Sherri.
Reviewed by anewday123 on
5
Reviewed by Jackie W. on
5
Very professional staff, great mattress selection.
Reviewed by anewday428 on
5
Reviewed by Thomas B. Moody on
5
Reviewed by Faye J. on
5
My salesperson, Ariel, was fantastic! She explained the benefits of using the bedMatch, described the differences in the bedMatch mattress recommendations, was very patient as I laid on various mattresses for best fit and after my purchases, maintained contact to ensure I was completely satisfied up to the date of delivery. Even after my delivery, she followed up to ensure everything went smoothly.
Reviewed by Christopher Nicholas on
5
Second time working with Lori. She is a vet and made sure I received my veterans discount.
Reviewed by Eugene Ward on
5
Reviewed by virginia swaney on
5
Stopped in when moving, the manager was amazing, kind and very helpful. great place to shop.
Reviewed by JoAnna Farrell on
5
Reviewed by Kristie Downes on
5
Bob M. knows more about mattresses and pillows than I ever hope to understand. Last year, I bought the Bedgear Cool Touch pillows to go with my new mattress. Best purchase of my life. Keeps you cool all night long - and the support to your neck is amazing. My nephew was in search of new pillows due to neck problems. I let borrow mine - he loved it so much, I took him to see Bob. Bob matched him to the correct size pillow. And I love mine so much that I bought another one. My nephew called me the next day and said it was amazing how much better he slept, and how great his neck felt after one night sleeping on the correct size pillow. Thank you Bob. You knowledge and understanding of "all things" sleep related is beyond belief.
Reviewed by rhyne creations on
5
Awesome customer service very pleasant staff to deal with. Thanks sheri
Reviewed by Kayla Farrell on
5
Ariel was super helpful when picking out a mattress and Laurie was very nice helping us checkout.
Reviewed by Patrick Farrell on
5
Ariel was a great sales person and I had a great experience picking out a mattress for my daughter
Reviewed by Gianna Stadelmyer on
5
This is our third time purchasing from this location and we keep coming back because the product and prices are good and the customer service has been amazing. Lori is great to deal with. Friendly and helpful. We will keep returning.
Reviewed by linda wilkins on
5
Reviewed by Gift of Gab on
5
Had the pleasure of speaking with Ariel. Very knowledgeable and relatable will be back to purchase.
Reviewed by Matt Racheau on
5
Jeff was great from the beginning phone call answering all my questions then in store he was great helping me get my first temper-pedic. He also drove to another store to get plastic to properly protect my mattress. Thank you Jeff ! This store is great, pick them over the others.
Reviewed by BOURBON AND BULLETS on
5

Jeff was great from the beginning phone call answering all my questions then in store he was great helping me get my first temper-pedic. He also drove to another store to get plastic to properly protect my mattress. Thank you Jeff ! This store is great, pick them over the others.
Reviewed by Gabrielle Banks on
5

Had the pleasure of speaking with Ariel. Very knowledgeable and relatable will be back to purchase.
Reviewed by Caroline Byrd on
5
I absolutely loved my experience with Ariel. She was such a pleasure & much fun to work with. Even tho I didn’t make my purchase today, I will be back to purchase with her & WILL recommend my friends & family to her!!
Reviewed by Brittany Oliver on
5
I worked with Ariel and comfort must be her middle name! She actually listened to my concerns (I have back issues from a car accident) she made sure I was making the best choice for myself!!!! She was warm and welcoming from start to finish!!! We’ll definitely be back when our little one grows out of his crib!
Reviewed by Chris Williams on
5
I just left this store and had a great experience. We worked with Ariel. She was absolutely first class and wonderful. She took time to go over all the details with buying a mattress and bed frame. I can't praise her enough for what she did for me. She deserves a raise and your company is fortunate to have her as an employee.
Reviewed by Chyron J on
5
I never knew there was so much to know about finding the right mattress until Ariel blessed me with her wealth of knowledge. She broke it down to a level for my understanding and I am assured that I made the right choice which wasn't forced on me....she schooled me and gave me the insight enough to make an informed decision on which mattress would suit me.Thanks Ariel!
Reviewed by claudea ellis on
5
Store associates are tremendously helpful to customers and each other Lori was magnificent very knowledgeable sweet and nice, I will definitely be back and referring family and friends,great job Lori and staff
Reviewed by Wanitta Chambers on
5
Lori was helpful and made my shop quick and easy.
Reviewed by David Stadelmyer on
5

Reviewed by Noah Stadelmyer on
5

Reviewed by Edward Humbert on
5
Lori was very nice and accommodating, she provided the products we wanted and with the discounts we needed. Mattress Warehouse, you have a most valued employee with Lori!
Reviewed by L G on
5
Jeff was a great salesman. Knew his business wasnt pushy and was well spoken. I highly recomend.
Reviewed by Ana Chichester on
5
Great deal!
Reviewed by Violet Kincaid on
5
Fun experience. Can't wait to try out the new mattress and pillows!
Reviewed by Ray Dup on
4

Reviewed by Dan Mill on
5
Just moved to the area after retiring from the military and needed to replace a mattress for my son's bed. Lori (Howell) was incredibly friendly and helpful. She showed us several mattresses and made sure that what we saw was what we needed not the most expensive. Will definitely come back for our next purchase .
Reviewed by Julia Rose on
5

I've never left a review on Google before but in this case I feel like it's the only appropriate way to express the amount of satisfaction my husband and I have received from this experience. I thought we would have to sacrifice comfort for price but Sherri showed us that we could have it all! She went above and beyond and far beyond what we had thought. Usually when shopping for mattresses, you have to deal with pushy sales people but Sherri was pleasant, informative, and helpful without ever trying to bully us into something we didn't want. The only I won't be back soon is because the mattress is perfect and is sure to last a long time. But, when I do, I'm coming back to Sherri.
Reviewed by Saita Javed on
5
Went to mattress warehouse after going to couple of other mattress storesI should have come here first because Lori here was amazing. She is wonderful. Just go and see her and you will be glad to did
Reviewed by Paul Rhyne on
5

Awesome customer service very pleasant staff to deal with. Thanks sheri
Reviewed by Cheri Litzenburg on
5

Reviewed by Tamala Whittington on
5

Sheri was wonderful. Walked me to every bed I described. Let me test them out and helped me stay within my budget. I would recommend Mattress Warehouse to all those near and far.
Reviewed by Jeff Robertson on
5

Reviewed by Cash Arehart on
5
We enjoyed our shopping and buying experience here. Our sales associate did a fantastic job of showing us a range of options that met our needs, and allowed my wife and I plenty of space to discuss privately. We didn't feel at all pressured and wound up with a fantastic bed at a great price.
Reviewed by Stacy Starks on
5
Thank you, Jeff, for the excellent job of helping find a really nice mattress. I truly appreciate.
Reviewed by BaconHorse28 on
5
We were helped by Chris who found us a great deal on a quality bed. Highly Recommend
Reviewed by Markino Ross on
5
Service with a Smile - Are you in need of a mattress? Are you wanting to purchase a mattress with no pressure? Are you looking for stellar customer service? Look no further. Mattress Warehouse in Westwood is the place to purchase your mattress. Jeff, the Store Manager provided service with a smile. He was courteous and professional and didn't try to sell us "just anything in the store." Thank you, Jeff! We're looking forward to sleeping on our Tempur Pedic Pro Adapt.
Reviewed by Marziyeh Rashidi on
5
One of the workers at this store named Sherry is a very nice lady and helped me to find a everything I needed for my son and daughter and did everything she could to make us happy. I recommend people to come to this place to find what they need.
Reviewed by Debra Salley on
5
I just left this Mattress Warehouse and when I walked in the store was empty!! So right away I knew I would get the one on one customer service I needed!! It's been over 14 year's since I brought a mattress. Sheri was excellent!! I did my research before I came in so I wasn't totally at a lost. Sheri was so attentive to all my questions and she broke things down in laymen's terms! She was very patient with me even after laying out on eight bed's!! I will definitely be telling all my friends about this store as well as Sheri!!
Reviewed by Tia Cox on
5
Service was excellent, Jeff was the best salesman, he was very knowledgeable about the product! I would definitely recommend Jeff and this Mattress Warehouse location to anyone in the market for a mattress!
Reviewed by Melissa Tyson on
5
Great customer service! Made for a great shopping experience!
Reviewed by Chris on
5
Sheri got us a great deal on our Serta mattress bundle! Just ask for her!!!Definitely reccomend Mattress Warehouse!
Reviewed by William Jones on
5
Awesome customer service thanks to Sheri....
Reviewed by Cindy Duffy on
5
Sheri was fantastic to work with. She knows her stuff and was able to find us the perfect mattress, both in comfort and to fit in our budget. She was so very helpful in her explanations and answers to our questions. We had a great experience. We came in to buy our son a new mattress, and ended up buying one for ourselves also.
Reviewed by Daniel on
1
Horrible Customer Service. My wife and I went in to get a warranty transaction completed which had already been approved via Mattress warehouse warranty. The sales rep told us first off he cannot process those on Sunday we must come back during the week then told us we also must return to the store we originally purchased from which is not what we were told via warranty staff. We did go to another store and got excellent service so clearly this gentleman did care to help a customer for over 8 years.
Reviewed by Stephen Murrisky on
5
Me and my girlfriend walked in on a random Sunday to browse at some mattresses. The store manager Bob politely greeted me and my girlfriend and asked if we need some help. I said I have no idea what mattress we need, but only that we need a new one, ours was about 20 years old. So Bob had us lay on the diagnostic bed and spit a report that we are a match for the same bed. We browsed some beds and as we went to each bed, Bob told us everything we ever wanted to know about that bed, how it’s made, what each layer does, and all the springs and do dads. So we finally made a decision on a bed, but it was an easy decision thanks to Bob. My hats off to Bob, he really knows his stuff!!!!!! If your in the market for a new bed, go see Bob, he’s your guy.
Reviewed by Denise Benedetto on
5
Went to by one queen bed for mother and left with one king size for ourselves. Why? Because the price was amazing. The representatives , Dawn and Brandon were right on point. They listened to our needs and provided us with great products and awesome service. Don’t waist your time going elsewhere. This is the place for a good night sleep without breaking the bank.
Reviewed by Ayla Mandeville on
5
Me and my fiancé’s experience here was great! Sheri was the biggest help she could have been and so awesome to work with! She matched us with the perfect mattress!! Love this place !
Reviewed by Sarah Larochelle on
5
Sheri was extremely helpful and knowledgeable, and stayed an hour late helping us find a mattress that blended the needs that my husband and I both have (he’s a foot taller than I am). Glad we happened upon this store!
Reviewed by Karen Madison on
5
On Tuesday I purchased a mattress and movable base for my father-in-law. Sherri met us at the door with a warm and welcoming smile. We told her a price range we wanted to stay in and she only showed us what we could afford. Also out of safety concern upgraded the moveable base and lowered the price so that we could afford it. Service was excellent, and delivery was the very next day and in a timely matter. This is the second purchase we have made from Matress Warehouse and we couldn’t be more pleased with the service we received.
Reviewed by Michael Leinen on
5
Great service. Didn’t feel pressured at all and Sheri and Jeff laid out all the options in a clear professional way. Went in to buy a temper pedic mattress and Sheri was very educated on the models, pricing and process of finding the right bed for us.
Reviewed by Brad Powell on
1
Great price and the manager knows his stuff. What ever you do don’t sign the waiver when they deliver. They broke my laptop when delivered my new mattress . I called corporate and they said you signed the waver and it’s not there fault. I didn’t know it was a waver at the time . I thought it was just saying that I received my knew mattress. You don’t treat customers like this . So now that I spent thousands on a mattress now I gotta spend another thousand on a laptop. Way to go mattress warehouse.
Reviewed by Meek Bennett on
5
Jeff was AWESOME!! I’m so glad we came here. He was sooo helpful and patient and we would definitely come back. Thanks Jeff!! ️️
Reviewed by Lilly Chaimson on
5
I came in looking for a mattress set for my mom. She’s currently in the process of moving into a retirement facility. Valerie was the sales manager who helped me and I am so glad I came in today. She was kind and empathetic. She worked with my strict budget and I know my mom will be very happy. Ask for Valerie, she will take care of you!!!
Reviewed by Beth DiSalvo on
5
Valerie made our experience easy and enjoyable! She was fantastic and we found the perfect mattress for us and can’t wait for it to be delivered. Anyone searching for a new mattress should go and ask for Valerie!
Reviewed by Taylor Haught on
5
My fiancé was only supposed to be looking the day he went to Mattress Warehouse and ended up being pleasantly surprised by his experience. The lady he worked with, Valerie, was very informative and explained to him the importance of proper support and pressure relief. He said he was “fitted” for a bed and put my info into the system so that my body type would be factored into the results. He called me to get my approval on a bed that he liked and I agreed. It’s been a few weeks now and I can honestly say, I’ve never slept better. He made a great choice, and I credit that to the knowledge and care Valerie put into making sure we both got the right bed. We will definitely be back for our next bed!!!
Reviewed by Thea Jordan on
5
I recently moved to Virginia and had been sleeping on an air mattress. With limited funds and a tight budget I went to Mattress Warehouse on Plank Rd. Valerie was kind the moment I walked through the door. I explained that I wanted a firm yet plush bed on an extremely low budget. She took her time with me and I didn’t feel judged. I really appreciated her kindness and empathy. She did an amazing job and found the perfect bed for me. I will return to this store because of the great experience I’ve had and I will recommend Mattress Warehouse to everyone I know. I give Valerie 10stars!!!!
Reviewed by Melissa VonDissen on
5
I had a great experience purchasing my daughter’s first mattress outside of her crib mattress. Kevin, Jeff and team were extremely professional, friendly and provided quick service!! I’ll be back when I’m ready for my upgrade:) Thanks again for the great service!
Reviewed by Jacob Youkers on
5
On Arrival with my roommate we were greeted by Sheri. She was awesome he had price limit to stay in and she definitely kept him in that. Sheri was so friendly the entire time and showed up multiple options for him to choose from. I would go back to her in future for more Products at their store. Everyone please go visit Sheri and let her give you amazing customer service and great deal.
Reviewed by Robin Weaver on
5
EXCELLENT customer service. The female representative took time in making sure I was pleased with my choice. I'm very satisfied!
Reviewed by Nick - on
5
Amazing service! Jeff and Sheri were very friendly and able to answer all my questions and help me. If you need a new mattress please go here and visit Jeff and Sheri, they are all stars!
Reviewed by Holly Workman on
5
Sheri was awesome. Moved into a new house and needed a mattress quickly. She was great help and very informative had my mattress within 48 hours.
Reviewed by John Mccarter on
5
Wonderful and excellent customer service. Sheri was very informative and helped my family to narrow down the best mattress selection; based on comfort and price. I recommend mattress warehouse of Fredericksburg to anyone looking for a great mattress and phenomenal customer service experience from Sheri.
Reviewed by Renatta Ingram on
5
Sheri was WONDERFUL!!! She answered all our questions. Her customer service was out of this WORLD. We're so thankful for her professionalism and expertise on choosing the perfect mattress for us.Five stars Sheri!!
Reviewed by sandy shingleton on
5
A few months ago I got a new mattress from Sheri. Every night I am still so thankful that she took the time to explain and find the correct support level I needed. She helped me get the best mattress for me in my price range! I knew my old bed wasn't the best, b/c my back hurt day and night - but I had no idea how much difference a new bed, with the correct support would truly make. AND she also explained how much a new pillow at the right height would benefit me - and now...I am a happy sleeper!
Reviewed by Robert Mitchell on
5
I purchased a new mattress and box springs from Sheri, at the Mattress Warehouse, at 2051 Plank Rd. in Fredericksburg, Va. . Sheri listened to what I was looking for in a new mattress, she suggested that I go through the mattress diagnostics that they have in store. This was helpful in the selection of a new bed for me. Sheri made sure that I was able to know with confidence, which mattress was the right one, and the one that I felt was most relaxing, after a period of time. Sheri made sure that I was not rushed, and took the time to make certain that I was happy with my selection. A very thorough process, and I am a satisfied customer. Thank you Sheri, for helping me make a great mattress selection! --- Bob M.
Reviewed by Quovaunda Jefferson on
5
Jeff, the manager, is a very knowledgeable about all the beds available. He had us try several different beds before the right one. Make sure to take his recommendations, because he knows what he is talking about
Reviewed by Steve Blancard on
5
Great experience. Sheri was very helpful and explained the features of all the recommended mattresses. She answered all our questions, but was not pushy. After our visit here, we went elswhere to look at other options. But we came back here and purchased a top of the line Temperpedic with adjustable base. A very pleasant shopping experience. Thanks Sheri!
Reviewed by Sheila Payne on
5
Thank you Sheri for making my purchase of a mattress and boxspring so effortless. I appreciate all of the detail and information you provided me in order to make an informed decision. Again, thank you for your kindness and friendliness. See you next time!!
Reviewed by Darrell Cooper on
1
Purchasing a mattress from this location was the worst retail experience I have had in many years. I ordered a Sealy Mattress on March 30, 2019 and got a delivery scheduled until April 4, 2019. I was told I would be called on the evening before with a three hour window for delivery. I was called on 4/3/2019 and told to expect it between 9:30am and 12:30pm. When the mattress did not arrive at 1pm I called the salesman and was told I would get a call back. I had to call again about an hour later and was told the mattress order had disappeared from the new computer system and it was not on the truck. I was not offered another delivery date or any real explanation as to what happened. The salesman said he did not know what happened and couldn't find out. I requested a refund at the store and was told it would be requested by the store that day. After not getting a refund by 4/10/2019 I called customer service and was told that the refund request had not been received until 4/9/2019. I bought the same mattress from Amazon with a guaranteed delivery date and saved 5.00 with a 90 day return policy with no charge or pick up and shipping fees.DO NOT USE THIS VENDOR BECAUSE THE CUSTOMER SERVICE AND DELIVERY IS NOT RELIABLE. YOU CAN DO BETTER ANYWHERE ELSE.
Reviewed by Patrick Janis on
5
Great service. Shri is a Very knowledgeable person with bedding and mattress. She was a great help explaining difference between all the different mattresses and frames. I highly recommended her.
Reviewed by Demetrius Bennett on
5
I had a awesome experience at Mattress Warehouse Westwood Fredericksburg. Sheri was very helpful during the selection process and was very knowledgeable.4/28/19
Reviewed by randall hall on
5
Great experience! To be honest, I was not looking forward to shopping for a new mattress but Sheri made it far less of a chore. She was polite, professional and listened to what my requirements were. She showed me several options and took the time to explain the differences. Once I made my choice there was no "up sell" or discussion. She just processed my paperwork and set up the delivery. I highly recommend Sheri, Peter and the Westwood Mattress Warehouse.
Reviewed by David Potter on
5
My wife has had back problems for years. Christy suggested the bed match system to help us with our selection. This did help prescribe the perfect mattress. Thank You Christy , and to our delivery personnel Tom and Maria. God Bless
Reviewed by Eduardo Ramirez on
5
Came in just to browse one day on a whim. Ms Sherri was really friendly and helped find beds to fit my need and budget. I was lucky to find a great bed for an amazing price. I am glad I came in and took advantage of the sale. I'd definitely recommend this place to anyone in the market for a new bed.
Reviewed by Betty Hedge on
5
Very professional and accommodating salesperson Sheri. We love our mattress and reclining bed frame! Highly recommend!
Reviewed by megan stone on
5
Had a problem with a previously purchased bed. As he did 8 years ago Peter served us and we began the process of warranty. He is always up beat and helpful. In closing all this Peter was unavailable and Sheri provided support to complete the transaction. This woman was given endless obsticales on this particular day between the computer system issues, financing, being alone that day and juggling another customer who walked in. Sheri maintained a professional attitude under this pressure and remained calm. It took a while with all the calls to tech...but she prevailed! I got my bed and she sold another bed in the process. Good job Sheri, thanks!
Reviewed by Bonnie Rossi on
5
Great price great selection!
Reviewed by Susan Phillips on
5
I just wanted a mattress for our spare room, and I had been to 5 different mattress stores. Mattress Warehouse had the best deal and certainly the most knowledgeable and helpful manager, Peter! Peter did not push us but offered good, sound advice...whether it was to his benefit as a salesman or not! We bought from Mattress Warehouse, and delivery was super fast and problem-free! Thanks, Mattress Warehouse! Wish I'd gone there first!
Reviewed by A F on
5
Excellent experience. I was very impressed with the customer service. I got exactly what I needed. From the moment I walked in I was made very comfortable. I was able to take my time and find the absolute perfect bed. Due to divorce and a military move I was without a bed for a long time - and this came at the absolute perfect time. What I liked most is when doing the bed match I was shown all the selections that came up - but not pushed towards the higher priced option. The bed I ended up with was a Serta and I couldn't be happier with how comfortable it is. Highly recommend.
Reviewed by Courtney Tuttle on
5
We went into the store to find a mattress on a budget, Peter helped us and made us feel comfortable and very kind. He explained everything really well! Would definitely recommend to go see Peter at Mattress Warehouse if you ever need a mattress!
Reviewed by Katie Krieter on
5
So glad I chose to go to Mattress Warehouse for my first ever purchase of a mattress. Peter was very helpful, especially since I was working with a low budget, and made the experience fun and easy! I ran into some trouble today when I finally had my bed (a twin loft over a full roll-out) set up and found the mattress and box spring combo too tall to comfortably fit beneath the loft bed. I gave them a call and talked to Bob who was amazing as well and went above and beyond to help me get set up with a bunky board instead. Overall, my mattress is very comfortable, the employees here are super fun and helpful, and I'm very pleased and appreciative with my experience with them. Thank you so much, gentlemen!
Reviewed by Twana Ellis on
5
Bob was so helpful and knowledgeable. If you want a mattress Bob is the one to see. I will return real soon for another purchase. He is the best!!!!!
Reviewed by Surenity Gonzalez on
5
We came to Mattress Warehouse today and met Lori who was sooo patient with us. We told her what we were looking for and the price range, so she did not waste our time trying to convince us to go way above our price point, BUT, she showed us the best of the mattresses that were in our budget. Lori answered every question and told us about all the features of each bed. She knew what she was talking about, was friendly, and helpful. We could not have been happier with the service. She is the reason we walked out with a mattress today. Thank you Lori.
Reviewed by D'Angelo Mathieu on
5
Lori was amazing and so helpful she guided me through the process and was so polite. She helped me with choosing the right bed for me and my needs. I have now found my best mattress.
Reviewed by Randy Bottomly on
5
Very good the salesperson Peter very polite and knowledgeable
Reviewed by Kendra Coleman on
5
Great service! Walked in and was out within minutes with the deal of a lifetime!
Reviewed by jeffrey blevins on
5
Great!!! place had the mattress and box spring in stock.Lori was so amazing! Made everything quick and easy will definitely go back.
Reviewed by Lavore Richmond on
5
Peter was very patient, timely, and professional in his service to me. Great support and keen knowledge of his profession.
Reviewed by j mac on
5
Great place. Lori was my salesperson. Helped us out a lot in choosing our new bed. No pressure and let us take our time making decision. Highly recommend.