|Sunday||11:00 am||6:00 pm|
|Monday||10:00 am||9:00 pm|
|Tuesday||10:00 am||9:00 pm|
|Wednesday||10:00 am||9:00 pm|
|Thursday||10:00 am||9:00 pm|
|Friday||10:00 am||9:00 pm|
|Saturday||10:00 am||8:00 pm|
At Mattress Warehouse, it’s our mission to offer you a tranquil buying experience and an improved night’s sleep. Our Chesterfield, Virginia – Hancock staff is knowledgeable about all our mattresses and sleep products, to help ensure you make the best decision to improve your sleeping experience.
Mattress Warehouse of Chesterfield, Virginia – Hancock offers a large selection of quality name brand mattresses and sleep products. Try bedMATCH™ today to help you find the perfect bed for you. We are conveniently located on 7301 Hancock Village Drive within Hancock Village Shopping Center near The UPS Store and Jersey Mike’s Subs.
Nearby Stores and Restaurants:
Hancock Cleaners, SweetFrog, GameStop Prestige, Shear Image Salon and Boutique, Made in Asia, Johnny Rockets, GNC, Welcome Nails & Spa
Hampton Park, FoxCreek, Harpers Mill
Brands sold at Mattress Warehouse of Chesterfield, Virginia – Hancock:
All warranties on bedding sold by Mattress Warehouse are through the individual manufacturers.
All items sold by Mattress Warehouse are available for shipping or in-store pickup.
Visit our Mattress Warehouse of Chesterfield - Hancock store to shop all ongoing mattress sales! Our mattress sales ensure all customers receive their perfect mattress at the right price.
Not ready to visit us in-store? Shop all of our current mattress sales online today!
We were in the market for a mattress and Jamil helped us in the Hancock Village location. He was very professional and personable, and helped us get a great mattress that fit our budget. He also helped schedule our delivery so we wouldn’t have to take time off work. He was a pleasure to work with and we will go back to him for our next mattress.
Jaana was super helpful, kind and very knowledgeable. She stayed late and was super helpful. No high pressure sales. In a world where customer service is dead, this was a refreshing experience.
Thanks to my sales representative, Jamil, I had a great time shopping for and purchasing a new mattress!
I really enjoyed my time while looking for a new mattress.. Jamil did an excellent job of informing and locating the most comfortable mattress that was in our price range. I usually do not want to be bothered while shopping but he really took his time and made me feel comfortable.. The staff here is very helpful If you ever need a mattress I’d chose this location
Amazing service! Jamil was very helpful and friendly and got me the mattress that I needed! 10/10 reccomended.
Best customer service I've recieved in a while! Jamil was patient and really took the time to meet our needs.☺ definitely recommended!
I just was passing through and stopped in and all the employees are very helpful and formative thank you for all your help.
Great no pressure shopping experience!! Jamil listened to what we were looking for and helped us find it right away!! Highly suggest going here for a mattress!!!
Great store excellent people
I had the best experience with Janna Store Manager at Hancock Village. SHE WAS SO PATIENT AND TOOK THE TIME TO ADVICE ME with every question I HAVE NEVER HAD A SALES PERSON who made me feel at ease. So happy with my purchase. I will be coming back for future purchases.
Great experience today at Mattress Warehouse! I brought my elderly mother in to find a new hybrid mattress and was assisted by Juana and Jamil. They had a lot of patience with my mom and helped her find just what she needed at an excellent price (half the cost of the same bed right down the road). The delivery fee was also less than nearby competitors and they had availability to deliver in just a few days. Will definitely shop here again when we need another mattress!
Wudu was knowledgeable, courteous, and professional during my several visits to the store, as I compared mattress brands and store prices. He did not pressure me in any way. Kevin also was nice to work with during another visit. Although I ultimately chose a brand that Mattress Warehouse does not sell, the next time I need a mattress, I will visit the Hancock store of Mattress Warehouse to see what is available there. I feel that I would be treated fairly and honestly.
Jaana, the new store manager, is patient, attentive, and a great listener. She never made me feel rushed and didn’t try to pressure me into buying something out of my price range or might not like. I would recommend anyone to see her for assistance.
My husband and I recently relocated to Chesterfield and randomly chose Mattress Warehouse to purchase two new beds for our new home. This was a chore I have been dreading, but ohmygosh! From the moment we walked in Jaana was the most helpful, least pressuring, and friendly saleswoman I have ever encountered. She ran a "sleep test" on us which was a relaxing, educational experience, then proceeded to walk us from bed to bed until we found exactly what we were looking for. We were never rushed and Jaana had the patience of a saint with us. Thank you, Jaana, for making our mattress buying experience so enjoyable!
2 years ago I thought MW was the best, but our minds changed. After only 6 months our premium mattress began to sag. They sent a 3rd party to measure & determined it was still in accordance with industry standards. The mattress became increasingly more uncomfortable. We even bought a new platform bed which did not help. We asked again for someone to come reevaluate & we were told the same thing even tho' the mattress would sink 4-6 inches when we sat on it and had a hump down the center. We are not large size people. So after 2 short, but uncomfortable years, we had to replace our 00 Kingsdown mattress even through it came with 10 year warranty & sold to us with an understanding it was "the best". Do not trust big box mattress stores. You do not need to spend the kind of $$$$ to get a decent night's sleep.
Definitely recommend coming here and seeing Konrad if you find yourself in need of a new mattress or pillow! He will take the time to learn about your life and needs in order to help you find what's best going to work for you and your budget. I had such a great experience that I'll be bringing my parents to see him for a new mattress, box spring, and two pillows! Thank you so much for all your help!
Knew what I needed and was in and out in 10 minutes. Salesperson very helpful.
Great service and knowledge sales team.
Jaana was so helpful! Great prices and varieties in beds!
This was a wonderful place to shop for our mattress-the third one we've purchased from them!
I had a great experience here today, after having a not so great experience at another store. Jaana and Konrad were awesome - they weren't aggressive at all, they allowed me to test the beds at my own pace, were honest with their answers to my questions, knowledgeable about the beds, pillows, and accessories, and it was clear that they genuinely enjoyed what they did for a living. I left the store today with a brand new Tempurpedic mattress on the way in a week!
Conrad helped us with our purchase at Mattress Warehouse Hancock Village. We went Temper Pedic. Great salesman! Lol. Seriously though...stand up guy. Great experience. Shop with confidence.
We were looking for new mattresses for ourselves and our daughter. Jaana and Konrad were very helpful and knowledgeable about the various mattresses available. They helped us find the perfect fit for us! We can’t wait for our new beds to be delivered!
If I could leave no stars I would. Worst customer service ever. I was looking to pick up a couple mattresses today for a daybed. I called to get a price. The gentleman that helped me gave me one price for a more expensive floor model Serta brand and I said that was a little more than I was looking to spend. He then said “Ok then” and proceeded to hang up on me. Well then, you lost my service. BTW it was the Hancock Village location 7/7/19 @ 4:50pm. I have shopped at The Original Mattress Factory for years for all my mattress needs (Midlothian Turnpike location). I moved off hull street and was going to try this company out and I’m sorry I wasted my time.
Wudu was hands down the best to work with and helped with everything we needed. Highly recommend seeing Wudu at Hancock Village to help you with any mattress purchases.
Wudu was great. Told him a budget and needs and he quickly was able to accommodate. I was buying a mattress for my college aged daughter and he included her in the process which I really liked Would highly recommend him.
Great purchase service Great experience, professional, good customer service; so far so good.
I recently went to this store in Hancock village and was help by new manager I think she is one by the name of jaana and she was great excellent customer service and taught me a lot about mattresses that I didn’t even know about like the quality of the mattresses and pillows and she even help me move my mattresses to my car I would strongly recommend you go to this store and check her out.. please tell your friends ...they have great deals and Financing with no money down
Woody is wonderful!! Will suggest mattress warehouse forever.
Wudu was a great sales representative. He was informative, polite, and hooked us up with a good deal on mattress and bed frame!!
Absolutely great service! Jaana was so helpful and willing to work with us. Went out of her way to get us exactly what we needed. Couldn’t be more happy with the decision to get our mattress from here.
The new manager here is fantastic. So friendly and helpful. I think her name was Jana. Either way super happy with my purchase.
Jaana was incredible! Went out of her way to help us with the perfect mattress.
Today I found the perfect box spring at the perfect price and took it home, all thanks to Jaana, the manager at Mattress Warehouse right across Hull St.Rd. from me! My son was with me and loaded the box spring onto the top of my car and Jana came out to help us with heavy-duty twine and scissors. She was very nice and helped us, got us a great product at a super price. My son was so impressed he said he wants to go back to Jaana at Mattress Warehouse in Hancock Village and buy a mattress set for himself!
The sales representative we had was amazing! He gave us a great deal! I definitely recommend this establishment.
Great service and excellent prices!
Excellent customer service with Wudu. I've bought three times before and Wudu is getting better everytime I go there.
Very knowledgeable staff. Helped us find the perfect bed and pillows. Highly recommend this store!
Wudu set the standard so high that no one in the mattress industry comes close to! We shopped pretty much all and every furniture and mattress place in the Henrico,Richmond,Chesterfield and Colonial Heights areas because we both have a big issue in our backs and trying to find the perfect one with a good deal. These guys offer exceptional value and our verdict was clear! We've been sleeping much better with no pain anymore with the addition of an adjustable base. Highly recommend this place and I'd ask for Wudu! Thank you.
Highly recommend! Went here because of the great reviews of Wudu, and nothing but great things to say. A very pleasant mattress buying experience!
Great experience. Wudu was very professional, patient, and knowledgeable. His kindness and thoughtfulness is greatly appreciated. We will do business with him again and refer others. Thank you for your service.
Today I went in to buy a mattress with my sister. Wudu was our sales guy and he was super helpful! I would definitely recommend this place to anyone who is looking for a new mattress!
Wudu is the gem of the mattress industry in the area! So friendly and helpful. Such a great experience. He made us feel at home and let us control what was happening. Asked great questions. Never thought we’d have fun at the mattress store, but we did! Thanks again Wudu.
How do you give a six star rating? Fantastic experience and the best customer service in the industry. Wudu was detailed and make sure our every need was met. Highly recommend this location for anyone shopping for a new mattress, pillows or frame!
We had the best experience ever with Wudu!! Very knowledgeable about the products and takes tons of time with you to make sure you are happy. Wudu has the best customer service ever, this is our second mattress purchased from him and there isn’t be a better place to buy one. ~Kristine M
Great experience. In and out
Personable & easy to get along with. I had bought for my guest room and had good experience. I came to get for my master bedroom and Wudu didn't disappoint.Of course, it was a wonderful experience. We got a great deal & have been sleeping like a baby again. Recommend checking this place & Wudu .
Unparalleled service,Knowledge about his products,Professionalism and geat experience with Wudu. We shopped many places in the area but with the help of a professinal who knows his trade, and their technology , we felt like we got an unparalleled overall value when compared to other places in the area. Needless to say,we ended up buying our mattress set with adjustable base, cooling pillows & mattress covers. I highly recommend this place & Wudu if anyone is in the market for a mattress. If I may point out,Wudu had an older couple when we're in the store and I couldn't believe what I heard from these couple-they stated they will NEVER CONSIDER!! checking any mattress if it's not on consumer reports!!!" I could tell they came with some attitude Rom the gate go. Uudu was in disbelief to hear that & we all were like Seriously!! However, he offered & pointed them to the technology to try but these couple refused to try it & finally as they were going on the list of consumer reports recommdation sheet they had on a clipboard, they found a Sealy mattress but even then they said they'd have to check some more places!!! I decided to include this observation mainly because ,WE Consumers,sometimes become unreasonable & unfair to people in customer service be it in sales,waitress,carwash or any other industry but we dont get reciewed & these old couple may put a review out just because they WERE the problem but feel entitled! I ,Myself also work in customer care & I know how SPOILED & entitled a society we've become(Not all,but many people are& I'm sure whoever reads this review agrees with me).
A great experience from the moment we walked into the showroom all the way through the delivery. Everyone did exactly as they promised and everyone had an exceptional customer fbest attitude.
Wudu was great! He helped me choose a great mattress in my price range without trying to upsell as other stores I have visited. Highly recommend! Thank you!
Mr. Wudu was great! Knowledgeable and easy going...no pressure to buy plus great deals
Wudu is the best ! Very personable, friendly, helpful and knowledgeable ! Made for a fun and profitable shopping experience
Wudu was excellent to work with and helped us through all our options of the warranty for our mattress. The true commitment of a company shows when they are honoring a warranty or addressing a problem. Working with Wudu was five stars!
Wudu was very knowledgable and helpful. The experience was fast and easy. Wudu answered any questions we had and was very personable. Made an experiencethat I was not looking forward to very nice. Thank you Wudu!
Could not have asked for better customer service. The price wasn’t outrageous and yes they delivered on time. If your shopping for a mattress at a great price ... you need to check out Matress Warehouse at Hancock Village.
Wudu, the salesman at the Hancock Village location, is the absolute best! There are very few salespeople in the service industry that exhibit the level of professionalism and customer service that he provides. He made our shopping experience very pleasurable. I would strongly recommend him to anyone shopping for mattresses.
My husband and I have been to several mattress stores in the area recently and were starting to dread the experience. However, we walked right into Mattress Warehouse and were immediately welcomed by the friendly associate. He listened to us and didn't try to oversell us. In fact, we got AN amazing deal! We are very happy with the experience we had here!
Worst experience ever
My husband and I walked in 5p on a Sunday afternoon looking for a king mattress. Wudu greeted us immediately and spent the next hour and a half helping us make our decision. He did not mind staying after closing hours and was willing to answer all of our many questions. We did purchase a mattress and look forward to the delivery this week. I would recommend this store to anyone who wants a good mattress with no pressure to buy. Wudu knows his stuff!!!
Excellent Customer Service and focus
My husband and I brought a mattress from here about two weeks ago and we couldn't be more happier with our purchase. Kevin was very professional, friendly, and knowledgeable about the products including the market for mattresses. This is our second purchase from this company and I would recommend them to anyone. After researching the market, I 've found they have the best prices and deals. Will use again!
The salesman was extremely knowledgeable, when I found a lower price gladly matched the price and gave us mattress protectors until the one we ordered come in.
Mattress Warehouse did a phenomenal job assisting my husband and I when purchasing a new mattress. Usually, I hate mattress shopping as the salesmen tend to be pushy. However, I got excellent information and professional service. I would definitely recommend this store.
Wudu is the best ever!!!!! He has helped my mother twice now getting her items out to the northern neck!!!! He is awesome, helpful, and is great at customer service. They are lucky to have him and he also helped my mother with staying within her budget.
Great job! Got the mattress I wanted for the price I wanted and all the extras. They were awesome. I would definitely recommend them.
My fiance and I came to this store just as a preliminary search for a mattress for when we get married this year. In no way did we expect to be purchasing a mattress at our first stop on our first night looking. But when we walked in, Wudu greeted us in a friendly and professional manner, and was so unbelievably helpful in our search. He was so down to earth and understanding of our situation (soon-to-be newly Weds with a smaller budget than most, due to that fact). He worked with us patiently and did not make us feel rushed in any way, helping us find the right bed for us at the right price. He made the experience enjoyable for all of us and is definutely an excellent asset to your team! Thank you for all you did for us!
Wudu was so very helpful and quick with all of my needs! Will definitely recommend this store and will be back!! Thank you!!!
Wadu was the best and helped us and is a true blessing and we will buy from you again! Thank you!
Thank you guys for making the mattress purchasing experience awesome. Wudu is the man. No pressure sales is an awesome way to buy a mattress.
Wudu helped us out tremendously! Great guy and gave us a reasonable price on a great mattress. Fun to talk with, very authentic and sincere. Will certainly do business with him and Mattress Warehouse again!
Great experience! Wudu was fantastic and very helpful. I highly recommend this store!
Prior to visiting the Hancock Village location, I had already made up my mind that I was going to purchase a mattress and box spring for my daughter from another retailer. After talking to Wudu for 5 minutes, I changed my mind. He was very personable, knowledgeable about mattresses and expressed interest in delivering up a satisfied customer and not just trying to satisfy a sales quota. I would recommend this location to anyone that is in the market for a mattress. Ask for Wudu! Coy W.
Kevin was very knowledgable and took time to see what I was looking for and made suggestions. He never try to pressure me and was very patient answering all of my questions. I also had contact with WuDu who was amazing and willing to work with me on delivery times, etc. Both sales reps make customer satisfaction their goal and it's most appreciated. Word of mouth advertising is cheap and most effective and I certainly would recommend Mattress Warehouse of Chesterfield/Hancock. Also...hat's off to Kevin, WuDu and the young men who delivered and set up my purchase.
Kevin was a great salesperson to work with. He showed us what we wanted to see, but it was not what we purchased. He had our best interest in mind and took the time to talk with us and not sell us on something we didn't need. I would recommend anyone go here to find a mattress. They took care of us and had a low pressure approach to selling us a mattress. He was upfront and with no gimmicks and a professional approach helped us find what we were looking for. If you need a mattress, definitely visit this place.
I have purchased 2 mattress sets in recent years and am always happy with customer service and products. Highly recommended.
Purchase process was fantastic! The only complaint that I have is they are supposed to email you the night before with a delivery time frame, if they don't email they will then call you the morning of. I didn't get an email or a phone call so I had to call the store searching for my delivery time.
What an amazing experience. Wudu was very knowledgeable and helpful during the mattress selection. I would highly recommend him.
Great experience. Kevin was knowledge and a great salesman.
Wudu is exceptional. Customer care and service are his priorities. Repeat customer and just like the other times 5 star service.
mrs. rudd told me to get with woodoo and he was not there ,but i got a great deal and i am very happy
Great customer service,knowledgeable salesperson & selection made my decision of buying a mattress a lot easier. I had no idea mattress shopping could be almost as overwhelming as buying a car. I've been putting off buying a mattress for months and shopping for over a month.But with the help of a professional salesperson & great selection & price, I bought my nice mattress from this location &got delivered next day.Wudu & Kevin did a good job & I recommend these guys.
I had an old mattress that was killing my back I was waiting for my tax return & as son as I got my refund, I started shopping so many places but I've found a nice mattress at a much lower price than anywhere else I've checked. It's a great Experience & the best value for my money.The manager of that location(Wudoo) did an excellent job in helping me find the right product. I recommend checking this place before buying.
Wudu is the best ! Very personable, friendly, helpful and knowledgeable ! Made for a fun and profitable shopping experience
Jaana sold me my new mattress, big purchase for me, but she was great, very knowledgeable, and made this purchase smooth! I love the service I got from beginning to end, fast, informative, blazing delivery. I’m extremely glad I bought my new lifetime mattress from this location &that I had such an awesome saleswomen!
Jaana was very knowledgeable. Not pushy. Nice lady.
Just bought 2 mattress and was very happy with the friendliness and warmth of the wonderful helpful team that works here, Jaana and Konrad!! Can wait to get them home!!