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At Mattress Warehouse, it’s our mission to provide you with a relaxed buying experience and a better night’s sleep. Our Charlottesville, Virginia – 5th Street staff is knowledgeable about all our mattresses and sleep products, to help ensure you make the best decision to improve your sleeping experience.
Mattress Warehouse of Charlottesville, Virginia – 5th Street provides a large assortment of quality name brand mattresses and sleep products. Try bedMATCH™ today to help you find the perfect bed for you. We are conveniently located on 415 Merchant Walk Square near PetSmart and Virginia ABC.
Nearby Stores and Restaurants:
Hair Cuttery, Fuzzy’s Taco Shop, Sprint Store, Jersey Mike’s Subs, GNC, AC Moore Arts and Crafts
Fontana, Locust Grove, North Downtown, Carriage Hill Condos
Brands sold at Mattress Warehouse of Charlottesville, Virginia – 5th Street:
All warranties on bedding sold by Mattress Warehouse are through the individual manufacturers.
All items sold by Mattress Warehouse are available for shipping or in-store pickup.
Adam did a great job helping us. No pressure, just info and service. Base and bed are great!
Adam is a wonderful, low-key salesman who literally goes out of his way to be helpful in every respect. We bought two mattresses and a "motion essentials" frame, and couldn't be happier with these products.
Adam very knowlegable and efficient. Delivery on time for 2 different deliveries/days. Excellent customer service.
Adam was awesome, great prices and customer service. I highly recommend him if you need a mattress
Adam was terrific. Very helpful and accommodating. I've been searching all over Charlottesville comparing TempurPedic prices and Adam had the best in town. I am very happy with my purchase. Adam made this process extremely easy!
Excellent customer service and received a good deal on my purchase.
Great customer service
Great service and price from Adam and Tim yesterday when we purchased a mattress set for our son's college apartment. Thanks guys!
Greeted at door by friendly sales person. Purchased a great mattress at a great price thanks for you help Adam!!
I came in and was helped by Adam. He showed me a number of mattresses and, for the first time, someone explained to me the differences among them and the value that come with the price. Once I had the education I felt more confident about my choice. He was also respectful of my budget. All in all, a very positive experience.
I had a great experience when shopping for my new bed. I was unsure what I needed and changed my mind a couple of times, yet Adam was patient and very helpful throughout the entire process. I highly recommend visiting this particular location for your next mattress.
I had an amazing experience with the team at the 5th Street store. They were super efficient, professional, and helpful. They were more interested in meeting my needs than selling a product. Highly recommend!!
I have written one review, but it apparently went to the wrong store. I would like to correct this ensuring that this review is for the 5th. Street Station, Charlottesville, VA. We first visited the 5th street store on January 20, 2017. We were greeted by Adam who made us feel comfortable immediately. We told him that we didn't know exactly what we were looking for and he said that would be no problem. He introduced us to a system that helps narrow down the amount of mattresses that we had to try. He even gave us a cover to put on our pillows which was impressive to us as we usually do have a problem with using pillows that other people have used. Adam was very informative. He shared things about the mattresses that we would never have thought of to ask and made what is usually a stressful task into a very pleasant one. We feel very confident with the mattress that we chose. We had gone to another mattress store earlier and we were very disappointed with the selection and the lack of attention that we received in our search. Overall, we found the store to be very clean and modern, and Adam a real pleasure to work with. We will gladly recommend this store and Adam to all of our friends and family and would definitely go back for future purchases.
I read the other reviews and chose to try this store based partially on them and because I wanted to try out the technology they offer to help me choose a new mattress. I had no idea which mattress would be right for me. The selections available are overwhelming. Adam lived up to the other reviews about him. He was professional, knowledgeable, and so very nice. He answered my questions and helped me choose just the right one for me. When it came to delivery, that was great also. I was in the store on Saturday and was sleeping on my new bed on Tuesday night. The guys who delivered my bed even put on paper booties to protect my carpet. I highly recommend this store and especially Adam. You won't be disappointed.
I'm very satisfied with my purchase of a mattress and the whole process went entirely smooth. Adam was very patient and took the time to explain which mattresses would work best for me. He wasn't pushy and this allowed me to take my time...excellent job Adam!!! The delivery process worked at great also.
Max, the store manager, was both friendly and knowledgeable as he helped my wife and I select the ideal mattress for us. When it was discovered, during the delivery process, that my wife and I had ordered the wrong size foundation for our new mattress, I called Max. He quickly resolved the situation and had the correct size delivered the following week. Mattress buying is not usually an enjoyable experience, but Max made this one a great experience!
My experience was awesome...very low pressure in sales...the mattress I brought was amazing.. Adam and Tim help me and was helpful and didn't rush me and help me fund the perfect mattress...thank u guys alot...
Never have I ever gotten so much knowledge about beds from Adam. He did a great job and you can tell he takes great passion in his job as well as work ethic. Very pleased with my experience there. thank you for my new bed! My back feels so much better!
Overall very pleased with my experience buying a mattress from the 5th Street Station Mattress Warehouse. The salesman, Chuck, was very friendly and patient with me trying out a bunch of different mattresses, as well as helpful with suggestions. The store is large and has lots of choices, salespeople are not pushy. I'm happy with the mattress I got, and I got a very nice price on it.
Perfect, top-notch customer service. They were patient, polite, helpful, and made everything work perfectly through to the delivery of our new mattress set. The price was great, and we are blissfully enjoying our time in bed these days. Have had the mattresses for five months already. If you're in the market for mattresses in Charlottesville, go to this store. It's also a rather new shopping center, so the store was not as busy as other mattress stores elsewhere in town - even though they should be because of their excellent service.
The best customer service from Adam B. Knowledgeable and friendly, patient and honest. Thank you for a wonderful shopping experience.
This was a great mattress shopping experience. Adam and Chuck gave us time to look around at provided us with helpful information. Highly recommended.
We entered the new Mattress Warehouse at Fifth Street Station because we planned to purchase a new mattress in the next year and wanted to get to know our local business. We walked out of the store that same day having purchased two twin long mattresses with adjustable bases. The mattresses were tailored to our individual needs. Choosing the right mattress takes time, so we appreciated how the stores automated test bed quickly provided us starting points. Our salesperson, Drema, was knowledgeable, friendly, and patient; no sales pressure from start to finish. The beds were delivered the next day. Overall, a good experience. We??d recommend this Mattress Warehouse store and suggest you ask for Drema.
We went into the store just to browse. I had been researching new mattresses for over a year. The sales representative, Adam, was very helpful, informative and patient as we tried one mattress after another. Once we decided to buy, he explained the guarantee thoroughly and answered all of our questions. An experience that we had dreaded actually became a very pleasant experience.
We've needed a new mattress for a long time, and from time to time we would look for one. Finally we went to Mattress Warehouse in Charlottesville, where Drema greeted us and proceeded to help us with great knowledge and patience. We took the 'test' which led us to 7 possibilities, all of which we tried and then tried again and again each time whittling our choice down. Did I say Drema had great patience with us? Well, she did. We finally made our choice and were told we would receive our new mattress in 2 business days. And that's exactly when it came. The delivery guys were terrific, too, even though we live in a town house and the bedroom is 2 floors up. But they were professional, friendly and very efficient. So, guess what? We are now sleeping so happily in our new bed.
Went to this location after checking out mattress firm and Adam assisted me with available specials and discounts and walked me through the steps to find the best mattress for me. He was very professional and knowledgeable and I came back to make sure I ordered the mattress through him instead of going to a closer location and going through someone who didn't assist me.
I knew I needed a new mattress. I knew I wasn??t sleeping well. But I absolutely hate shopping for mattresses. So reluctantly, I went into Mattress Warehouse at 5th Street Station. I spent over an hour in there and had a surprising and wonderful experience!! I am a customer service trainer, so I am very sensitive to poor customer service. I don??t like being bombarded when I walk through the door nor do I like being ignored. Danielle greeted me warmly and then let me browse around until I got my bearings. She answered all my questions and respected my budget. She didn??t try to upsell or pressure me into anything which I really appreciated! I did a bed match and got an amazing deal!! I am so excited about getting my new mattress delivered! I??m in the process of opening a bed-and-breakfast and plan on returning to mattress warehouse to buy more products. Thank you so much Danielle! Cathy S
Fantastic salesman. Was very accommodating, and stayed after hours to get the best bed set up for us. Great experience.
Had a great experience with Alex today. He was very helpful in helping us find a new mattress while staying in our price range. Ask him about the student discounts.
No rush from Alex. He was very knowledgeable and patient with us checking out various beds. Walked out with a great mattress!
Alex was wonderful! I had an order to place by phone. He helped me track down the exact bed frame I wanted, and finalized our mattress/frame purchase, and arranged for Saturday delivery. It??s so nice when it??s this easy. I really appreciated his patience with my questions. And even though I was a phone customer, I had his full attention (and wasn??t put on hold at all). Thank you!
Our salesman Alex was a sweetheart! Very personable, professional, & helped us get the right mattress for our bodies while being very respectful of our budget. He was very knowledgeable about his products and went above and beyond to get us a great deal and experience.
Alex was wonderful. From the moment I spoke with him on the phone;then 3 days later when we came into the store. Alex was knowledgeable, knew who to contact when we had ? about the split queen options. He even went on the internet to be sure we could purchase the sheets. He was polite, truly sympathetic to my husband when he told Alex he was in a car accident. Courteous, efficient; moved mattress around so we could try on the adjustable bed.frame. For.all these reasons, we purchased what Alex recommended.
Chuck is awesome!!! Great experience.
Alex was extremely knowledgable and helpful. We spent a considerable amount of time finding exactly the right beds, and Alex really came through with the sale, working with us and our budget to find the perfect match. I'd give 6 stars if they allowed it! Highly recommended.
Thank you so much for an awesome experience! Alex did an amazing job helping me pick the right mattress and pillows. He is very kind and listened very well to my needs. Thank you for being so helpful!
Good deals and great customer service by Alex. Great knowledge on how a good mattress is key to ones wellbeing and overall health.
Alex was great! He was very patient with us and helped us get an excellent deal on a nice bed.
My wife and I visited the 5th Street store today and were greeted by Alex who was very helpful. He introduced us to their BedMATCH system. As an engineer, I was very interested in this system; was it really a valid data gathering tool or was it a marketing gimmick? I have to admit, the BedMATCH system did highlight five beds that were apparently right for us and they all straddled a price range we could afford. We then left the store to check out some other beds at other stores in C??ville but ended up returning to meet with Alex again and purchased one of the mid-priced beds. It will be delivered tomorrow! This coupled, with a decent sales discount, made our visit very worthwhile.
Alex was kind, not pushy, and great price. I started at another Mattress Warehouse and their salesperson was also very helpful. I've been.to.mattress stores relatively often for growing children and these two salespeople were the best balance of helpfulness, price and not pushy.
My wife and I bought our first King sized bed from MW. Drema was wonderful! She was very responsive and helped us at every opportunity. This was a very low stress purchase...until delivery. (this is NOT a reflection on Drema) Our new mattress came without the heavy duty frame we ordered...really. My wife had to use a vacation day from work for this delivery as the delivery window was vague at best. I went in to discuss with Chuck and sat there waiting, unacknowledged for over five minutes; no welcome to Mattress Warehouse nothing. He just kept looking at something on the computer. (to be fair he was working with another customer but still) Not cool. So when finally acknowledged Chuck went to the back found me a frame and helped me to my car with it. The box was all beat up and looking like someone had returned it. unfortunately it ended up not being right for our needs. I then went back to MW and worked again with Drema who was again a delight to work with and addressed my concerns as well as apologizing for my inconveniences. She now has me on the right track. Stay tuned we will see Friday when my new frame is supposed to be at the store. In conclusion Drema was awesome!!! Mattress Warehouse needs to work on some logistical challenges. I would buy there again..especially if we can deal with Drema!
Very lovely gentleman and personalized service. No high pressure sales and fast courteous delivery! We've had our King Bedgear Mattress for one year now. It's holding up fairly well, but not nearly as firm in pressure areas as it was when it was 'new.' One of the reasons we chose this bed was the high-tech breathable covering. I'm not sure if this is unique to this manufacturer, but we had to buy a mattress cover so the warranty would be valid; if there's even one spot on a mattress, the warranty will not be honored. This summer is particularly hot, so I hesitantly removed the protective cover. MUCH COOLER! But I'm not at all happy knowing that *if* this mattress fails to meet the standards the co. claims, and *if* a spot should get on [it], I can basically go jump in a lake.