At Mattress Warehouse, it’s our mission to provide you with a relaxed buying experience and a better night’s sleep. Our York, Pennsylvania – Maple Village staff is knowledgeable about all our mattresses and sleep products, to help ensure you make the best decision to improve your sleeping experience.
Mattress Warehouse of York, Pennsylvania – Maple Village offers a large selection of quality name brand mattresses and sleep products. Try bedMATCH® today to help you find the perfect bed for you. We are conveniently located on 970 Loucks Road near Jimmy John’s and Maples Donuts.
Nearby Stores and Restaurants:
Mission BBQ, Chick-fil-A, Staples, Dollar Tree, China Buffet, Long John Silver’s, Pizza Hut
Brands sold at Mattress Warehouse of York, Pennsylvania – Maple Village:
All warranties on bedding sold by Mattress Warehouse are through the individual manufacturers.
All items sold by Mattress Warehouse are available for shipping or in-store pickup.
Does Mattress Warehouse offer delivery?
Yes, Mattress Warehouse offers White Glove Delivery for qualifying purchases. We can also ship items for you to pick up at any store, or directly to your house. Delivery fees may apply.
Can Mattress Warehouse take away my old mattress and box springs?
Yes, Mattress Warehouse can take away your old mattress and box springs. There is a $14.99 removal fee per item removed.
What mattresses are on sale at Mattress Warehouse?
Mattress Warehouse has different sales going on throughout the year. To see what’s available as part of the current sale, visit https://sleephappens.com/collections/specials-and-sales.
What is bedMATCH® and how does it work at Mattress Warehouse?
bedMATCH® is Mattress Warehouse’s patented diagnostic sleep system that does what its competition cannot — it makes scientific recommendations on the best mattress specifically for you. Through advanced technology, the bedMATCH® system uses 18 statistical measurements and thousands of scientific calculations to determine the best mattress for not only your body type but for your sleep preferences and needs.
What if I don’t like my new mattress? What is Mattress Warehouse’s cancellation and return policy?
If you are not satisfied with your original mattress after 30 days of use, contact Mattress Warehouse to begin the process for your one-time comfort You can test out your mattress for up to one year before deciding whether you want to keep your original selection or utilize the comfort exchange program. If you use the Comfort Guarantee program, you will receive a 100 percent credit of the original purchase price to be applied toward the current ticketed price of the replacement mattress. You will be responsible for any difference above and beyond the amount of your credit once you make your mattress exchange. Certain fees apply.
If you need to cancel your order for any reason, you may do so within 24 hours with no penalty. If, after 24 hours from the time of your order, products have been shipped, but not yet arrived at your home, Mattress Warehouse reserves the right to assess both a 20 percent restocking fee and any freight charges that were incurred in shipping your order.
Visit our Mattress Warehouse of York - Maple Village store to shop all ongoing mattress sales! Our mattress sales ensure all customers receive their perfect mattress at the right price.
Not ready to visit us in-store? Shop all of our current mattress sales online today!
Robin is an excellent representative for Mattress Warehouse at York Maple Village. She listens and pays attention to your requests. She has a very friendly personality and will make sure that you get what you came for.
My husband & I have been in the market for a new mattress. We’ve shopped around but felt at ease with Nick. He was extremely knowledgeable & listened to our needs and specifically our budget. We did our research & determined we were getting a great mattress, value & service. We returned a week later to make our purchase.
I love Robin!!! She has great customer service skills and worked with us for a long time. She made sure we got what we needed and what was in our budget.
Me and my girlfriend purchased a mattress at the maple village location with robin helping us she was a very genuine sales lady who knew what she was talking about and made us feel very confident on are purchase and would highly recommend anyone in the market for a new mattress to go see her personaly.
Both Nick and Robyn were a pleasure to work with. They made the process very smooth, ensured the best prices around and a bonus of very quick delivery. Thanks again!
Nick was the associate that helped us out. He was very professional and a very big help. Robin also helped us. They make you feel like you are family and put your needs and wants before trying to make a sale. It was a very easy process and we received both of our mattresses in 2 days and we are very pleased with our choice in mattresses as well as the service we were provided at mattress warehouse.
Robin was very helpful and very personable. Everyone that works here is very kind.
Incredibly clean, extremely knowledgeable, and more importantly a real friendly group of people that made us feel at ease ..Robin, Nick and their stock man Trayvaun .We loved their large selection, the science behind Bed Match test to measure the support and pressure in a mattress best suited for us is very different., and to be very honest I wasn't a believer at first, but after the test printed out the recommended beds, I saw it really was in every price range. After trying a few I'm now a believer. What a difference a good supportive mattress has made in our daily life..a game changer. Their motto is sleep happens..well now it does for us. We want to say thank you Robin, Nick and Tray for an easy shopping experience and the education... who knew...Nasa space technology in a mattress makes such a difference in supportive sleep... thank you Tempur Pedic!!!!
Had a great experience today with Robyn. She is very kind and willing to help. She gave us the option of looking around our price range and was not pushy at all. Extremely knowledgeable and very professional! I recommend her. We are very thankful for her help.
Nick was great to work with for purchasing our mattress. He was patient and very informed on all possible mattress options. He took the time that we needed to let us make the best decision for us and did not pressure us at any point. Absolutely no gimmicks or anything, just straightforward, no BS, great pricing. Shop with Nick for all your mattress and bedding needs. We will definitely be back to work with him when we need anything else in the future.
My fiancé and I have been talking about getting a new bed for ages. It seemed like a daunting task. We knew Presidents Day sales would be happening so we went to the York Maple Village Mattress Warehouse and let me tell you, from the moment we walked in the door to the moment we let - nothing but a positive experience. Robin helped us as it was like my mom was selling me a bed. Very caring, attentive to our all our individual needs, knowledgable about all things sleep related and just an all around great, kind, welcoming associate. Ask for Robin!! She's amazing! We can't wait to have the best sleep of our lives on our new Tempur Pedic Hybrid!!
Nothing but amazing marks for this place. Awesome people, amazing service. Nick was incredibly helpful in picking out a mattress and gave us honest recommendations and answered all of our questions. While picking out a mattress can be daunting and stressful, Nick and the gang made it simple and fun! Please go here instead of anywhere else- their customer service is unmatchable. If you hate your mattress they will help find a better one til you are happy. Will recommend to anyone who needs a new bed!
Don't know why we put off mattress shopping for so long. Robin made the whole process enjoyable and relaxing, and also fun! Definitely go see Robin to help you with your mattress needs!!
Best experience here. Got a great deal on a great mattress. Chuck from shrewsberry helped me at this store. He is a great salesman. Would highly recommend them
Quick review for any future mattress seekers...I went in to just check out some mattresses and dealt with Megan. She was very helpful and actually stayed past closing on New Years Eve to help us out. She was very knowledgeable and friendly. 5 stars!I called into the store to verify my delivery date and spoke to Nick. He took my information and told me he would call me back. I got a call from him within 5 minutes. 5 stars!Delivery:They hit their window and the website was very helpful to track the progress of the truck. The drivers were very polite and really quick in setting up our beds. Another 5 stars!My experience was very good and would recommend this store.
Went and purchased a mattress from Robyn and Nick. After sleeping on the mattress for awhile we realized it wasn't for us. We utilized Mattress Warehouse's Comfort exchange program and selected a new bed. This time around Nick helped us out. He took his time and explained all the different mattresses and their attributes. Made sure that we were happy and made the right choice. Nick is the man. Next time around, I'm definitely going back to Mattress Warehouse and seeing Nick. The guy truly cares and goes above and beyond for his customers. Thanks Nick.
Extremely disappointed with the after sale service. I went to the store over east york and the guy, complained the whole time about me having my kids there. Then on recommendation of a family friend went to this one. I verbally set up to have my mattress delivered to my house Saturday so I did not have to take off from work. When they never called Friday night I called, I called Saturday morning and they said it was coming Monday. When I tried to call customer service they only work monday thru friday. So you cant even get ahold of anyone. Also I was told the chris the regional manager was going to call me and he never did. I would never buy a mattress from this company again and I still haven't even received my mattress. If you have a job or kids I would stay away.
Nick gave us a great deal! We got the perfect mattress for us.
Very friendly and excellent customer service. They were patient and helped us find the right mattress for a great price and assisted us with finding discounts we were eligible for. Would recommend to anyone.
Nick was a mattress all star helped us buy a new bed with out making us feel like he was a used car salesman
Robin was phenomenal! So informative and helpful! Highly recommended!
Great experience tonight purchasing mattresses. Nick was knowledgeable, enthusiastic and made our decision to buy here easy! Prices were amazing and we highly recommend Working with Nick!
Great salesman, friendly staff!
Great service! Professional and knowledgable! Great mattress at a great price. Thank you!
After spending a week with my new tempur-pedic, I can attest that Megan was right and she steered me into a beautiful night's sleep, she was very helpful, attentive and knowledgeable. I can recommend to anyone not happy with their current mattress to go see Megan and she will lead you to sleeping on clouds
down to earth and very knowledgeable
Just to let yous all know this location has a great performance along a great personality. Definitely the right location to go to. We definitely come back for Mattresses, Frames and Headboards. We recommend to come here. Look for the guy that likes to said I'm not Skared aka Nick..
Nick was a rockstar and is enthusiastic and knowledgeable about all the beds!
My experience was very Welcoming. People at the store was helpful and smart with their products. I would highly recommend shopping for a mattress at this place.
No high pressure sales pitch here. We were given the information and space we needed to make a decision by Travis. Delivery service was excellent. We are very happy with our matress and recommend this store if you are mattress shopping.
Nick was very informative and hooked us up with the perfect mattress for us.
Robin was very knowledgeable and helpful. I would recommend anyone who needs a new bed to stop in and see Robin
Excellent service! Cares about customers! Highly recommend! Robin is a jewel to work with!
Excellent service in York, PA! Robin and Nick greatly helped us with a mattress purchase today. They care about customers all around.
Great find to exactly what I was looking for.Store was very well organized, not cluttered.The people that work there were very helpful. We worked with Megan and Robin is the manager.
Great experience with high quality customer service!I came in beginning my search for a new mattress; not anticipating a purchase but doing research. I was greeted by Rod. I stated my needs and expectations. Rodney guided me through an educational and thorough process, starting with BedMATCH, which scientifically measures and narrows the search for the perfect mattress for my body type and sleep style. Rod took me through a non pressured demonstration and which showed me options for all budgets, trying a number of styles and different firmness levels along the way.Furthermore, thinking I would purchase a box spring, I was shown and gravitated towards the adjustable base; also being shown budget friendly choices to more deluxe models. Rod really took his time with me, making sure as I narrowed my choice that I came up with a plan to exactly suit my needs. I also tried a new pillow having been searching for the perfect pillow for a long time.Again, not planning to make a purchase, Rodney came up with a price for the package and extended warrantee that was exceptionally attractive including a 12 month price match guarantee plus 0% for a longer than needed period. Bottom line: they will absolutely guarantee the lowest price. Also everything could be delivered the next day.I accepted the offer and had everything set up in my house less than 24 hours including the removal of my old mattress. I was very impressed. The delivery team was outstanding also.Final note: the high end pillows I purchases were not quite right. I called the store and spoke to Rod. He said "come in, we can fix it" He offered me 3 other choices. I made my decision and walked away very satisfied.I high recommend this business! Really outstanding job! Mattress Warehouse understands and places the customer first, especially with this kind of investment.Well done and thank you.Sincerely, Arthur M.
Very nice and decent prices. Rob did a great job and made sure I the mattress met my needs.
Robin was great! She is a compassionate and caring person and will work with people to ensure they are fully satisfied! Will definitely buy from this store again.
All together it was a great experience. Robin was our sales lady, she did a great job! We didn't feel pressured into buying something expensive and she is very knowledgeable, answered a ton of questions we had. We tried out probably a dozen different mattresses picked out a bed we're very happy with. Delivery was also on time and they did a great job as well. I highly recommend going here if you're shopping for a bed!
Megan is awesome and everyone was welcoming and friendly. Also helped me get all 3 mattresses i needed on my low budget and worked with what i could afford!!
Great experience! Robin was very friendly, knowledgeable, and helpful. She found the right bed for our needs without pressuring us into buying the most expensive bed in the store. Just bought it today, so haven’t gotten it delivered yet, but they were able to deliver as soon as 3 days later. Customer service was great, I would recommend to anyone! Looking forward to our new bed!
Was just in today to purchase a full mattress, a frame and accessories. Everyone was so kind and informative in helping me find the best fit for me. Can’t wait to get my new bed!
Nice people good prices was in and out in no time
Megan and Nick were amazing. We were promptly greeted as we walked in by Megan who starting helping us from the start. She helped us so much in finding the right bed for us and listened to our comments on what we felt. They found us an amazing bed and went above and beyond to make our experience unforgettable. Thank you Nick and Megan
Amazing customer service!! Megan and Nick were extremely helpful and friendly! This is the only place we'll go from now on!!!
Don't go here to buy a mattress. They gave us a slight discount on the mattress, although it was a tactic to get us to buy now. They promised "white glove" delivery, but it was horrible. The delivery person just dragged box spring up my painted steps and did not wait for other delivery person to help him; even though I told him to stop and don't drag that up steps. He either couldn't understand English or he totally just ignored me. The box spring scratched my steps. I had to tell them to get out of my house.
Robin was extremely nice and helpful. I would definitely recommend you go see her if u need a new mattress.
Nick was great from the very beginning. Greated us at the door to see how we were doing. He was very helpful with showing us our options in our price range.
Me and my girlfriend purchased a mattress at the maple village location with robin helping us she was a very genuine sales lady who knew what she was talking about and made us feel very confident on are purchase and would highly recommend anyone in the market for a new mattress to go see her personaly.
Our experience was wonderful. Robin was amazing, informative, and genuine. We got our mattress in two days! The delivery was smooth and easy. I would recommend this Mattress Warehouse to everyone!Thank you
Robin was awesome! She was so friendly and informative when I was picking out my new mattress and helped me make the right choice! I love my new mattress and couldn't have found it without her!
We've been sleeping soundly since Robin helped us to find the perfect new mattress. She listened to our needs, made great suggestions, and even kept our toddler company while we tried out beds. Great service!
Bill and I purchased our bed from Mattress Warehouse and the Customer Service we received from Nick, was great. He was extremely knowledgeable and did not pressure us wit sales pitch. The method this store is using to determine your comfort level is impressive as well. The service was great and so was the delivery. The gentleman that delivered our mattress were kind and helpful. I would recommend this company to family and friends. Thanks Nick so much for a great customer experience.
Purchased a Sterns and Foster mattress set today, Megan was outstanding with our experience at the store!!! She went above and beyond to help us in our decision. Megan was friendly, knowledgeable, and would highly recommend her to assist you with your mattress purchase!!!! Thank you for all your help!!!
Nick was very helpful and friendly!
Nick was super knowledgeable and very helpful when my husband and I went to look for a new mattress. He answered all our questions and was very personable. Definitely recommend the Mattress Warehouse on Loucks Road!!!
Robin was amazing to work with! She listened to us and then gave us options based on what we told her! She helped us purchase an amazing new mattress at a price we could afford. She was knowledgeable and very efficient and quick! We will definitely be returning for any future needs and we would highly recommend Robin!
Robin gave me and my boyfriend a smooth, easy, and fun experience from start to finish. She showed us beds that fit our profile based on the bed test we took when we first came in. Even though at the moment we couldn't afford the bed that we fell in love with, she found us one that is also great and in our price range. She even wrote down the bed that we wanted in case we decide to purchase it down the line! We are both so happy to have stopped in. Thank you so much!
I walked in thinking I was going to buy a memory foam mattress. I was greeted by Jake and Megan who were a great help to me. I explained that I had previously put a mattress on lay away two years ago and was curious to know if it was still available. Megan took me right over to it after Jake checked the computer to find out which one it was. I laid on it and it felt so comfortable. Next Megan showed me the Nector Mattress I was interested in. It felt nice but wasn't the same. I decided to go with the one I originally purchased. Jake arranged for it to be delivered two days later. They both did an outstanding job that day. I will be back to shop in that store again.
Megan and Robin were super helpful. We had a great and easy experience!
Robin was very friendly and helpful. I’d give five stars for her. However, there were some pros and cons to my experience. Cons: 1. I had received an automated phone call saying that there was an error on my credit application. I contacted the store directly to see what it was about. The gentleman I spoke with took down my information, and said he’d look into it, and call me back. He never returned my call. 2. There was some dispute with the delivery guys regarding taking out my old mattress. I was led to believe that the old mattress would be taken out to the curb or dumpster. I was told that they don’t do that. We ended up taking out the old mattress ourselves. 3. Overall, communication wasn’t 100% clear. Pros:1. Robin was very friendly and helpful. As previously mentioned, I’d give five stars for her. 2. The mattress I picked out in the showroom was the same model of mattress that was delivered. They didn’t pull the old bait and switch. I made sure that the tag on the mattress matched the paperwork. 3. The delivery was on time. They set up my new mattress in a matter of minutes. 4. The pricing was about what I had expected. I didn’t purchase an expensive, top of the line Tempurpedic, but I didn’t get a cheap, junky mattress, either. I was able to find a good quality, middle of the road mattress.
Staff was friendly. Made buying a full size bed for a toddler super easy!
I recently bought a bed for our guest room and was very pleased with the excellent service I received at Mattress Warehouse in York - Maple Village. I was greeted promptly and never felt any pressure to make a purchase or spend more than I intended. When I left the store, I felt very satisfied with my purchase and the respectful staff. A few weeks later, I had a question regarding the mattress when I was out buying sheets for it, so I called and spoke to Robin. I couldn’t remember the name of the mattress I had purchased. Robin took the time to look up their records to locate the information and called me back within a few minutes to let me know the answer I was seeking. Quality service during and even several weeks after the sale!
Had a great experience with Austin and Robin in this store! Austin was helpful and helped me pick a great mattress using the bed match! Highly recommended!!!
Incredibly clean, extremely knowledgeable, and more importantly a real friendly group of people that made us feel at ease ..Robin, Nick and their stock man Trayvaun . We loved their large selection, the science behind Bed Match test to measure the support and pressure in a mattress best suited for us is very different., and to be very honest I wasn't a believer at first, but after the test printed out the recommended beds, I saw it really was in every price range. After trying a few I'm now a believer. What a difference a good supportive mattress has made in our daily life..a game changer. Their motto is sleep happens..well now it does for us. We want to say thank you Robin, Nick and Tray for an easy shopping experience and the education... who knew...Nasa space technology in a mattress makes such a difference in supportive sleep... thank you Tempur Pedic!!!!
The manager and another guy went above and beyond, to help me find an affordable mattress for my daughter. Amazing customer service and I would highly recommend them to anyone. I will go back there for any of my other needs!!
Robin was very nice, helpful and provided us with a great experience helping us find the most comfortable mattress. She helped us break down which one was the best and very thoroughly explained why. She then worked with us on a payment plan and setting us up with that. The whole experience was all around great. Highly recommended
Rod was Awesome and gave me a Great deal on a Memory foam Mattress !
Rod was an excellent sales representative! Service was really good!
Nick was very helpful...Found us the perfect mattresses through the bedmatch process...Very professional and personable. Thanks Nick!
Positive experience shopping here. Cheryl and Robin were fantastic and set us up with a new Nectar mattress. Thanks guys!!
Extremely Helpful and Nice. Had exactly what I wanted in stock.
Listened to a salesperson lie to a customers face then say its not on me heres corporates number dont bother calling them either they dont answer their phone
Great experience working Robin and her staff. They made my wife, two daughters and I feel like we had known them our whole lives. Thank you. We will be back.
Today we had a very good experience while purchasing a new mattress at Matress Warehouse. Our salesperson, Robin, was very knowledgeable,personable and patient with us. She answered all our questions and left us to make our own decision. We felt no pressure to purchase.
Nick sold me a mattress for an amazing price at a time I didn’t have a lot of money. Robyn and Nick are an awesome team at this location! I highly recommend going here if you are looking for a great mattress at a great price! Thank you both for all your help! I will be telling all my friends and family about mattress warehouse at maple village.
Nick was super helpful and was able to find my son a mattress to meet his needs. He was great with a crazy 3 year old who thought he was in a trampoline park.
Salesman was very nice got a great deal on a boxspring and mattress I will definitely buy more from them
A great experience, am so excited for the mattress to arrive, fell asleep on the mattress while the paperwork was finalized.
Great service! Nick worked with us and took all our needs into consideration, all while another employee entertained our 5 and 3 year old boys! Very good experience!
Robin was very professional and helpful. The best manager ever.
Great customer service and products.
Had a referral to go see nick. we did and he was awesome no pressure and I got a fantastic deal!!Rock one one luv
If you are looking for a mattress set please stop in at Mattress Warehouse, they have a great selection. My husband and I have purchased two queen sets, two queen headboards, one double set, twin head board and frames for all the sets. We are very pleased with our purchases. Robin is a great manager and will make sure you are 110% satisfied with your purchase. We just couldn't be more pleased. Thank you.
Fantastic experience - from the greeting we got when we arrived to the full run down on all the mattress brands and their characteristics. Nick and Robin were a pleasure to work with. Being in the retail business ourselves it was refreshing to encounter individuals that embrace excellent customer service and provided it to us in every aspect. We got a great deal on a top quality mattress and could not be happier. We will defintely be returning when we need our next mattress for the other rooms.
Amazing customer service! I went to purchase my first brand new mattress and had a wonderful experience. I had no clue what I was looking for and Nick was so patient and gave me all the information I didn’t know I was looking for! He wasn’t your typical pushy salesman and guided me to finalizing my purchase smoothly! The whole staff was fantastic with my energetic daughter and played with her while I made my decision. Thank you for making my first mattress purchase a success :)
Quick, easy & super accommodating. We recommend this to be your first stop if you are shopping for a mattress (es). They were knowledgeable, had excellent customer service, & great pricing!
Bought 2 mattresses today for an amazing price. The sales man Nick was wonderful. Respectful, very friendly, helpful, enthusiastic about his job.
We saw all of the signs along route 30 advertising their presidents day sale so we stopped in. We had just started the process of looking for a new mattress. The store was clean and organized. We were greeted by Trayvaun. Tray was extremely helpful and patient as we tried the different mattresses. There was no sales pressure. Once we decided on the best mattress for us Tray handed us off to his manager Robin who was personable and helpful. We are very pleased with our experience at this store and the mattress we purchased.
This lady named Robin helped us tonight. She is the best mattress salesperson ever! Very helpful, very knowledgeable about the products in the store. She was also hilarious. We want to another mattress store beforehand and it wasn't a good experience. Mattress Warehouse was way nicer with friendlier people and better deals.
From the minute we walked in we were treated like family. Tray was the first one that greeted us. He asked if we had any idea of what kind of mattress we wanted. We told him a pilliwtop but wanted to see what other types of mattresses were available. The selection was very good. Any mattress you buy will be very good quality IF NOT excellent. We were then led to the analyst area where we laid down and it matched us up with our perfect mattress.We then met Nic who helped us with financing etc. He was so very helpful. The warranty we got was stellar. They truly do "have your back!"
Very friendly staff, Nick is awesome, 5 stars all the way!!
Nick gave us a great deal! We got the perfect mattress for us.
Robin was very knowledgeable about the different brands of mattresses and super friendly! Her and another manager worked with my mom and I on pricing a Serta set. Best customer service we've received in awhile!
Rod and Robin did a great job
I stopped in today mainly to get some pricing on some mattresses, not really looking to purchase today, but worked with me to get the lowest price possible that worked with my budget. Thank you Rod and Robin!!!
Nick was very helpful with making our new mattress purchase very simple and easy! He was very knowledgeable about the different mattress brands and gave us information about them. I would definitely recommend him as your next salesman at mattress warehouse in York!
Robin was great to work with she has helped us out twice I’m the past year!
Last Friday I went to this store looking for a new bed, I wanted to buy 2 Twin XL Adjustable bedframe and Serta mattresses to go with it. Robin was an amazing salesperson, she helped me to quickly find what I was looking for, she didn't make me go through the whole store, I told her what I wanted and she direct me to find exactly that! I loved the customer service provided by Robin and everyone else in the store, including the manager who worked with me on the prices to get the best deal possible. I received my bed, the delivery guys set them up, tested, explained how to use the adjustable bed and left in less than 45 minutes, I'm extremely happy with my new bed! My boyfriend has Apnea and uses the CPAP machine but snores not matter what because he sleeps on his back, with the adjustable bed he can sleep sitting up just enough to stop snoring and comfortably because the legs also go up and as he described it: it doesn't feel like he is slipping off the bed. Perfect bed and great customer service at the store, I indicate you look for Robin when you go because she is awesome :)
Robin was amazing and truly listened to all of our wants and needs. We ended up leaving with a brand new tempur-pedic and we were very happy! Highly recommended!
Best customer service I have had in a long time. The manager was awesome.
Robin was very helpful and knowledgable about the mattresses and explained quite a bit to me. She also worked with me to get the best deal that I could get. Overall a great experience.
My wife and I had an amazing experience, Robin was extremely helpful in fulfilling all of our needs. We highly recommend stopping in if you’re in the market for a bed. Robins product knowledge is impressive, I had no idea that there was an in depth science involved. We were able to choose a mattres that was “tailored” to our specific sleep needs. Thanks Robin!
Robin and her team made it very welcoming for myself and my 7 year old. The process of buying a new mattress was so easy. They measured me to know where I need support and Robins knowledge of the mattresses in the store made it really simple to find the right mattress for me and my sleep style. I would definitely recommend going to this Mattress Warehouse in York for great, knowledgeable and friendly service. They made my mattress buying experience easy! No joke!
Very pleased with the service we received while buying a mattress. Very knowledgeable staff and not pushy at all. We didn’t feel pressured into making a decision. We will go back to them again!
Great experience! Robin was very friendly, knowledgeable, and helpful. She found the right bed for our needs without pressuring us into buying the most expensive bed in the store. Just bought it today, so havenât gotten it delivered yet, but they were able to deliver as soon as 3 days later. Customer service was great, I would recommend to anyone! Looking forward to our new bed!
Was just in today to purchase a full mattress, a frame and accessories. Everyone was so kind and informative in helping me find the best fit for me. Canât wait to get my new bed!
Robin was very friendly and helpful. Iâd give five stars for her. However, there were some pros and cons to my experience. Cons: 1. I had received an automated phone call saying that there was an error on my credit application. I contacted the store directly to see what it was about. The gentleman I spoke with took down my information, and said heâd look into it, and call me back. He never returned my call. 2. There was some dispute with the delivery guys regarding taking out my old mattress. I was led to believe that the old mattress would be taken out to the curb or dumpster. I was told that they donât do that. We ended up taking out the old mattress ourselves. 3. Overall, communication wasnât 100% clear. Pros: 1. Robin was very friendly and helpful. As previously mentioned, Iâd give five stars for her. 2. The mattress I picked out in the showroom was the same model of mattress that was delivered. They didnât pull the old bait and switch. I made sure that the tag on the mattress matched the paperwork. 3. The delivery was on time. They set up my new mattress in a matter of minutes. 4. The pricing was about what I had expected. I didnât purchase an expensive, top of the line Tempurpedic, but I didnât get a cheap, junky mattress, either. I was able to find a good quality, middle of the road mattress.
I recently bought a bed for our guest room and was very pleased with the excellent service I received at Mattress Warehouse in York - Maple Village. I was greeted promptly and never felt any pressure to make a purchase or spend more than I intended. When I left the store, I felt very satisfied with my purchase and the respectful staff. A few weeks later, I had a question regarding the mattress when I was out buying sheets for it, so I called and spoke to Robin. I couldnât remember the name of the mattress I had purchased. Robin took the time to look up their records to locate the information and called me back within a few minutes to let me know the answer I was seeking. Quality service during and even several weeks after the sale!
Nick sold me a mattress for an amazing price at a time I didnât have a lot of money. Robyn and Nick are an awesome team at this location! I highly recommend going here if you are looking for a great mattress at a great price! Thank you both for all your help! I will be telling all my friends and family about mattress warehouse at maple village.
Amazing customer service! I went to purchase my first brand new mattress and had a wonderful experience. I had no clue what I was looking for and Nick was so patient and gave me all the information I didnât know I was looking for! He wasnât your typical pushy salesman and guided me to finalizing my purchase smoothly! The whole staff was fantastic with my energetic daughter and played with her while I made my decision. Thank you for making my first mattress purchase a success :)
Robin was great to work with she has helped us out twice Iâm the past year!
Jim was very knowledgeable and helpful with buying a new bed and pillows for my family
One of the best customer service experiences I've ever had. Walking in i was greeted by an associate; Megan. She was kind and patient with my decisions. She had us try the Bed Match system and it worked BEAUTIFULLY. The beds it recommended were perfect. Megan really helped clear up any confusion I had. I was also on a budget and Megan really pulled through helping me find a mattress that fitted my needs without going over my budget. In the end i was very satisfied with my purchase and i'm very grateful to Megan for making everything easier to understand.
Great customer service. Megan was a huge help in finding the perfect mattress in no time at all. Got exactly what I wanted for the right price. Also was a very clean store so I felt no hesitation in trying beds out. I would definitely recommend this place to friends and family.
Megan was nice and helpful and I am now sleeping on a very comfy mattress that meets my needs!
Megan helped us get our dream bed! We weren't sure about what to get or what brands were available, but with bed match we were able to find our best options for my wife and I. Megan gave us a personal and relatable description of how the bed should support us that really made the difference in choosing the right bed for us! Thank you mattress warehouse and thank you Megan!
Don't buy the Bedgear mattress protector. which they recommend. The top is made of a satin-like fabric and it makes your sheets slip and not stay in place. I called the manufacturer and they said "oh we recommend buying our sheets when using this mattress protector." I was never told that. If so, I wouldn't have bought it. After several weeks of dealing with this and trying two different sheet sets, I went out and bought a different mattress cover. The Bedgear was expensive; I clearly wasted good money on this.
Rod&Robin - awesome people with a lot of knowledge!
Had a pretty bitchin salesman help us out. Great deal, great value, great location