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At Mattress Warehouse, it’s our mission to provide you with a relaxed buying experience and a better night’s sleep. Our York, Pennsylvania – Maple Village staff is knowledgeable about all our mattresses and sleep products, to help ensure you make the best decision to improve your sleeping experience.
Mattress Warehouse of York, Pennsylvania – Maple Village offers a large selection of quality name brand mattresses and sleep products. Try bedMATCH™ today to help you find the perfect bed for you. We are conveniently located on 970 Loucks Road near Jimmy John’s and Maples Donuts.
Nearby Stores and Restaurants:
Mission BBQ, Chick-fil-A, Staples, Dollar Tree, China Buffet, Long John Silver’s, Pizza Hut
Brands sold at Mattress Warehouse of York, Pennsylvania – Maple Village:
All warranties on bedding sold by Mattress Warehouse are through the individual manufacturers.
All items sold by Mattress Warehouse are available for shipping or in-store pickup.
Went into Mattress Warehouse to be greeted by Robin, love Robin, as she is a regular at my job. Went in on Black Friday to get a new bed and she worked to get me a bed that would be a better sleep than the one I previously purchased. The staff at this location is great. I do not have great things to say about the delivery warehouse where the bed was being delivered from. We were in a blackout period for delivery so they had said I would have a bed by December 3rd and things were all set up to be delivered and I did not have to change anything about my schedule. December 3rd comes and the delivery guys show up and they started to bring in the bed but did not have all the pieces. They wanted me to just be ok with the mattress and one half of the split box spring when there should be three pieces with the bed. They called back to their manager and had the woman on speaker and she was asking them if I would be ok with just having the new mattress on the old box spring until the other one was delivered. I said not happening I would like all the pieces delivered together, that is like a pizza being delivered and the driver eats three pieces of it. I had to reschedule another day to have it delivered which was three days later, the bed should have been delivered on Monday the 3rd it was getting dropped off Thursday the 6th. I get a call Thursday morning when the bed was supposed to be delivered that moment to the house I get a call saying that I was not receiving my bed that morning because it was given away to another customer. I told her I was reassured that I was receiving my bed due to the mix up I had on the 3rd being that all the pieces weren't together. She wasn't empathetic and had said she can't really do anything about it, it is on back order and I would not receive it Thursday, she then said I'm not sure what you want me to do about it you are just going to have to contact the store you purchased it from. I called the store and spoke to Nick from this location and explained everything that happened and he was overly apologetic, he went the extra mile to apologize and take the time to help me, he was very professional and helpful and organized a day that the bed would be delivered on Saturday, he explained the warehouse dislikes getting deliveries on Saturday but he did not care because he cares about the client. He definitely set me at ease and placed the order and I received the bed that Saturday. The people at the initial warehouse where the bed was delivered from is not very professional or organized. Robin and the staff at Mattress Warehouse are fantastic, I recommend them hands down for their professional customer service.
Went in looking for new mattress and box spring for my antique bed. Robin was very patient and took time to work with me. A pleasure to work with.
We were looking for an adjustable bed and very good mattresses and we found both of these at Mattress Warehouse at York Maple Village off of route 30 (Loucks Road). Robin the store manager gave us a lot of information to review. So we did leave and we did come back. Because of her knowledge and professionalism and speed of service 2 days delivery! If you are not sure go else where and you will come back to see Robin! Update after delivery. Wow! Robin is great got our order in on Wednesday evening and booked delivery for black Friday. Mattress Warehouse was at our house and set everything up. Delivery was done in less than 45 hours! Wow!
We stopped into this store yesterday to simply look at and price compare new mattresses.....had no real intention of buying at that time.....however....Robin...the manager ended up assisting us and it was her knowledge of the products and non-pressure attitude towards us that made us decide to purchase a new adjustable Temporpedic bed and frame ! Very professional in her approach but with a down-to-earth ease as we joked and talked throughout the time spent there. Highly recommend this store and in particular....Robin!
We started our visit to just check out options but in the end Mattress Warehouse had good prices and a local Purple mattress to try out so we went home with one. They seemed to have good add ons to any item purchased, and prices were good compared to a quick online check so we saved running around town. Staff was pleasant and happy to answer any questions. Most importantly not pushy. Great experience!
We saw all of the signs along route 30 advertising their presidents day sale so we stopped in. We had just started the process of looking for a new mattress. The store was clean and organized. We were greeted by Trayvaun. Tray was extremely helpful and patient as we tried the different mattresses. There was no sales pressure. Once we decided on the best mattress for us Tray handed us off to his manager Robin who was personable and helpful. We are very pleased with our experience at this store and the mattress we purchased.
We had such a great experience with Nick! He was very informative and made this process so easy. He was super friendly and made sure that he answered all of our questions. We really liked that he was not pushy and also respected our budget and what we wanted.
We had a wonderful time here with Robin. She was very welcoming and thorough with explaining how certain beds would help with our individual needs. She was able to show us a perfect bed that fit both of our different needs without either person compromising. Our sales experience with Robin was fantastic, even after going home to think over the sale we came back to make our purchase the same day! Highly recommend shopping here and working with Robin!
We had a great shopping experience with Amy at York Maple Village Mattress Warehouse! Amy was professional and was very knowledgeable of Mattresses and pillows , etc. and had the right patience for all the questions my wife asked . I would highly recommend Amy when you need to shop for a new mattress or bedding in York area.
Walked in was greeted by Tray he was awesome, informative and very polite also felt no pressure to buy. Gave us a good deal. Would recommend to all...ask for Tray
We both are really pleased. We were not pressured. The sales rep took his time with us, showing us the 3 mattresses that were chosen for us per the mattress test. He gave us plenty of time on each and even went back and forth until we made up our minds which one we wanted. Your store will definitely be recommended by the both of us.
Very friendly staff, Nick is awesome, 5 stars all the way!!
Today we had a very good experience while purchasing a new mattress at Matress Warehouse. Our salesperson, Robin, was very knowledgeable,personable and patient with us. She answered all our questions and left us to make our own decision. We felt no pressure to purchase.
This was my first time ever buying a mattress so I had no idea what I was doing. The staff was very friendly and knowledgeable! Alix was my salesperson and she was very patient with me while I tried to make a decision and my 6 year old son who ran around the store. I love my new mattress and I would definitely go back there again!! Thank you mattress warehouse and Alix for making my first mattress buying experience so enjoyable!!
This lady named Robin helped us tonight. She is the best mattress salesperson ever! Very helpful, very knowledgeable about the products in the store. She was also hilarious. We want to another mattress store beforehand and it wasn't a good experience. Mattress Warehouse was way nicer with friendlier people and better deals.
The team there is awesome! Great price and great customer care! Robin knows how to take care of customers!
The staff was very helpful and knowledgeable. Price is unbeatable. Overall it was a pleasant experience.
The manager and sales people there were wonderful along with the guys who delivered the bed
Super Friendly, guided us to the mattresses that suited my wife and I. Good price and free pillows.
The cheswick manor davenport is our family's second mattress from the store. We boght a basic foam for our daughter she loves it. We were just shopping to find a mattress like what we slept on at the Sheraton Maui. We knew all the specs before heading out. After visiting one storw we went to mattress warehouse. They had us lie down on there match system. We found out the ones that came up were very similar to what we needed. We did not tell the sales person what it was. We got on a few all were great a few felt the same. The manager steered up away from Simmons due to not so good warranty issues. We liked the serta untill i sat on the cheswick manor. This in house brand had everything we wanted and felt the same. After some info we decided to get the more expensive cheswick manor mattress. I really love it after about 3 days. It seems most people are never satisfoed with their mattress purchase. If you want one go lay down on the match system. Worked for us. Thanks
Stopped in on a Sunday afternoon. Our bed was killing us and I had to finally give in and get a new one. The lady that helped us, (the manager I think) was great. We didn't realize how late it was and were there past closing. She stayed and finished up with us. They have a bed with sensors hooked to a computer that analyzes where your pressure points are and helps you pick the correct firmness of your mattress. We found a happy medium between my wife's results and mine. they say it takes a month or more for your body to get used to a new mattress. It's true. Don't freak out a week in and think you need to return it. The first week or so we woke up hurting with lower back pain as if we were straining our backs all night. That went away and now we've settled in and it feels great. We got a Sealy memory foam mattress with the boxes and a frame and are very happy with it. The delivery guys were on time and done in about 10 minutes.
Salesman was very nice got a great deal on a boxspring and mattress I will definitely buy more from them
Robin was very nice, helpful and provided us with a great experience helping us find the most comfortable mattress. She helped us break down which one was the best and very thoroughly explained why. She then worked with us on a payment plan and setting us up with that. The whole experience was all around great. Highly recommended
Robin was very professional and helpful. The best manager ever.
Rod and Robin did a great job
Rod was an excellent sales representative! Service was really good!
Robin was very knowledgeable about the different brands of mattresses and super friendly! Her and another manager worked with my mom and I on pricing a Serta set. Best customer service we've received in awhile!
Robin was great she helped me with the right choices for me and prices to fit my needs great service
Robin was great to work with she has helped us out twice I??m the past year!
Robin was very helpful and knowledgable about the mattresses and explained quite a bit to me. She also worked with me to get the best deal that I could get. Overall a great experience.
Robin was amazing and very helpful in helping us pick out the perfect mattress. I would recommend anyone to this store. Great deals. Ask for Robin!
Robin and Amy treated me fantastically, great service great bed great price, thank you!
Robin and her team made it very welcoming for myself and my 7 year old. The process of buying a new mattress was so easy. They measured me to know where I need support and Robins knowledge of the mattresses in the store made it really simple to find the right mattress for me and my sleep style. I would definitely recommend going to this Mattress Warehouse in York for great, knowledgeable and friendly service. They made my mattress buying experience easy! No joke!
Robin was amazing and truly listened to all of our wants and needs. We ended up leaving with a brand new tempur-pedic and we were very happy! Highly recommended!
Purchased a twin mattress from Robin. She was extremely helpful, enthusiastic and knowledgeable. The mattress was fairly-priced and of excellent quality. She arranged delivery to exactly accommodate my schedule. I couldn??t ask for more! Thank you, Robin.
Nick gave us a great deal! We got the perfect mattress for us.
Nick sold me a mattress for an amazing price at a time I didn??t have a lot of money. Robyn and Nick are an awesome team at this location! I highly recommend going here if you are looking for a great mattress at a great price! Thank you both for all your help! I will be telling all my friends and family about mattress warehouse at maple village.
Nick was super helpful and was able to find my son a mattress to meet his needs. He was great with a crazy 3 year old who thought he was in a trampoline park.
Nick was very helpful with making our new mattress purchase very simple and easy! He was very knowledgeable about the different mattress brands and gave us information about them. I would definitely recommend him as your next salesman at mattress warehouse in York!
My wife and I had an amazing experience, Robin was extremely helpful in fulfilling all of our needs. We highly recommend stopping in if you??re in the market for a bed. Robins product knowledge is impressive, I had no idea that there was an in depth science involved. We were able to choose a mattres that was ???tailored?? to our specific sleep needs. Thanks Robin!
My wife and I went into Mattress Warehouse and dealt with Robin. She was amazing. She recommended we try the Bed Match, and proceeded to take her time explaining what we both matched to. She was pleasant and up beat the entire time! Thank you so much for your patience! Highly recommend, I am a Mattress Warehouse customer for life.
My husband an I had a great experience!! Robin was very helpful:)
My wife and I dealt with Robin. She was great. We will be customers for life.
Michael was great hes a real wheeler dealer.the rest of the team work so well together.
Looked at a few other stores before going to Mattress Warehouse and we ended up spending 2 hours there with a knowledgeable sales person and learning a lot.
Michael did an excellent job of helping me find the right mattress for both my husband and I. I thought it would be challenging, being that my husband couldn't be with me in the store to make the selection, but Michael made it a breeze. With the bedMatch report, he worked diligently to make sure my final selection covered all the key features both of us were looking for in a mattress. He listened to my concerns and when we went to talk numbers he made it possible for us to get the mattress of our dreams instead of having to settle for less. His attention to detail and commitment to my satisfaction ensured that I will be a life long return customer of Mattress Warehouse!
Last Friday I went to this store looking for a new bed, I wanted to buy 2 Twin XL Adjustable bedframe and Serta mattresses to go with it. Robin was an amazing salesperson, she helped me to quickly find what I was looking for, she didn't make me go through the whole store, I told her what I wanted and she direct me to find exactly that! I loved the customer service provided by Robin and everyone else in the store, including the manager who worked with me on the prices to get the best deal possible. I received my bed, the delivery guys set them up, tested, explained how to use the adjustable bed and left in less than 45 minutes, I'm extremely happy with my new bed! My boyfriend has Apnea and uses the CPAP machine but snores not matter what because he sleeps on his back, with the adjustable bed he can sleep sitting up just enough to stop snoring and comfortably because the legs also go up and as he described it: it doesn't feel like he is slipping off the bed. Perfect bed and great customer service at the store, I indicate you look for Robin when you go because she is awesome :)
Katlyn and the entire team made sure that we were able to get exactly what worked for both me and my boyfriend at the best price! I would highly recommend visiting the store to anyone in the market for a new bed.
Just bought our first Tempur-Pedic bed. Amy at this store was phenomenal . The customer service was outstanding. Friendly, knowledgeable and patient. Thank you Amy, we will definitely be back.
Just awesome. Went hear overwhelmed with the bed shoppo6ng experience we had at Sleepys. Walked in and met Keith who guided us to the perfect bed. He was patient with us when I was indecisive about our options. At the end of the day, we found our bed and had a wonderful experience in the process.
First time ever buying a mattress and it was surprisingly easy for my fiance and I. Robin was quick to greet us and help us choose the best fit. She was extremely knowledgeable and answered all of our questions in depth. Not only was she patient in us choosing a mattress, Robin made us feel comfortable and never was pushy. I recommend this Mattress Warehouse to anyone looking for help or in need of a new bed. We will be back in the future!! Thanks again!!
Fantastic experience - from the greeting we got when we arrived to the full run down on all the mattress brands and their characteristics. Nick and Robin were a pleasure to work with. Being in the retail business ourselves it was refreshing to encounter individuals that embrace excellent customer service and provided it to us in every aspect. We got a great deal on a top quality mattress and could not be happier. We will defintely be returning when we need our next mattress for the other rooms.
Extremely Helpful and Nice. Had exactly what I wanted in stock.
We worked with Amy to get a mattress that worked for both me and my fiance. She had us use the bed match to recommend the perfect fit for us. We came looking for a short-time mattress and left with a mattress we will love for years to come! Thank you so much!!
Very pleased with the service we received while buying a mattress. Very knowledgeable staff and not pushy at all. We didn??t feel pressured into making a decision. We will go back to them again!
The manager and another guy went above and beyond, to help me find an affordable mattress for my daughter. Amazing customer service and I would highly recommend them to anyone. I will go back there for any of my other needs!!
Rod was Awesome and gave me a Great deal on a Memory foam Mattress !
Quick, easy & super accommodating. We recommend this to be your first stop if you are shopping for a mattress (es). They were knowledgeable, had excellent customer service, & great pricing!
Positive experience shopping here. Cheryl and Robin were fantastic and set us up with a new Nectar mattress. Thanks guys!!
Nick was very helpful...Found us the perfect mattresses through the bedmatch process...Very professional and personable. Thanks Nick!
From the minute we walked in we were treated like family. Tray was the first one that greeted us. He asked if we had any idea of what kind of mattress we wanted. We told him a pilliwtop but wanted to see what other types of mattresses were available. The selection was very good. Any mattress you buy will be very good quality IF NOT excellent. We were then led to the analyst area where we laid down and it matched us up with our perfect mattress. We then met Nic who helped us with financing etc. He was so very helpful. The warranty we got was stellar. They truly do "have your back!
Fantastic buying experience , Alex was great!
Excellent customer service! Our salesperson Rodney, answered all of our questions and walked us through several various financing options that best suited our budget.
Excellent customer service! Not pushy, and very helpful.
Amy was our sales associate. She gave me a great great great deal on our mattress!!! I highly recommend going here. Very friendly and helpful
Incredible customer service from the start to finish. Robin welcomed me to this family owned business with such enthusiasm and warmth; it put me at ease that my needs would be taken care of. I explained I was looking for a mattress set for my Nephew??s wedding present. She said no problem rest assured that no matter what mattress was chosen, that it would come with a comfort exchange right so to insure their comfort if need be. That was perfect, she then explained bed match, a science based machine that measures for support and pressure... she explained we could enter the info virtually since it was a surprise gift.. I called them and asked for pants size shirt size and weight..etc. They thought I was buying clothing..brilliant I thought....I waited to post my review until after it was delivered to express my sincere gratitude to Robin; for both her knowledge and professionalism which enabled me to make a well informed decision. Best of all Robin.. they truly love their mattress. Thank You, I will be sending more family and friends to you in the near future.
If you are looking for a mattress set please stop in at Mattress Warehouse, they have a great selection. My husband and I have purchased two queen sets, two queen headboards, one double set, twin head board and frames for all the sets. We are very pleased with our purchases. Robin is a great manager and will make sure you are 110% satisfied with your purchase. We just couldn't be more pleased. Thank you.
I'll never buy a mattress from any where else. The customer service was fantastic and they guided me to the perfect matress. I went to a few other stores and was not that impressed. My advice this is the only store you need to go to. The service was fantastic the price of the matress was fantastic, even their pillows where amazing, had to buy them lol.
If I could give more than 5 stars, I would. When I stopped in to buy a mattress, the staff was incredibly welcoming. Robin was the person who waited on me. She was very knowledgeable and was able to find a mattress that work both for me and my budget. As someone who has worked 10 years in customer service, this was byfar the best customer service I have ever received! Keep up the excellent work!
I was having a lot of back pain, especially getting out of bed. I decided to look for a new mattress at Mattress Warehouse. The salesperson (Robin) asked me questions, and based on my answers showed me a few mattresses, one of which was a TEMPUR-PEDIC. With this one, there was no pain. I was surprised to see that the cost of these mattresses was much higher than the one I bought many years ago, so I went to explore another place. I came back because what I was quoted here was a good offer, so I purchased the mattress. It was delivered two days later. After sleeping on it that night, the next morning when I got out of bed, there was no back pain at all. It was the first time in a long time that it was painless getting out of bed. There was also no back pain during the rest of the day, either. I couldn't believe that all the back pain I was having had been caused by a mattress I had been using all these years. No more pain killers. I was happy to have made the purchase, and realized that it was truly worth the money. Many thanks to Mattress Warehouse, and Robin.
I just wanted to say that my husband Keith and I had a truly awesome and wonderful experience at Mattress Warehouse yesterday. It did start out a little Rocky but in the end I just need to give a HUGE SHOUT OUT AND WONDERFUL customer experience to Andrew, Nick, Bobbie and Robin. You guys did a truly amazing job trying to get us the bed we wanted. You took customer service above and beyond what needed to be done and you guys never gave up. I look forward to doing business with you guys again and will let all my friends know you guys are awesome. Thank you so much.
I highly recommend this Mattress Warehouse for their excellent customer service and their interest in making sure you choose the right mattress for your needs.The manager, Robin, helped us with our comfort exchange even though we did not purchase our mattress here. After getting conflicting information from another location,Robin was able to sort out all of our previous misinformation,there by making the exchange quicker and less stressful. Robin,who I wholeheartedly recommend,is an asset to this store and Mattress Warehouse. She is very professional and friendly and thoroughly knows her products.This location is a large store with a larger selection of mattresses. Very clean store. Right along Rt 30 with lots of parking. The only complaint I had was with the delivery people used by Mattress Warehouse in each instance.
I had a wonderful experience with Robin and Amy this evening. It was not an easy purchase for me, as I was not expecting to spend that much money. However, Robin explained all products and showed me all of the price options and different qualities. They even stayed well past closing time to help me. I ultimately spent more than I had planned for, but my back is going to love me for it. Amazingly pleasant and helpful staff. Thank you!!!!!!!!!!!
I don't often write reviews but I the service I received here was beyond excellent. Robin was who helped me out, she was awesome. This was my 3rd store I was at to look at a new mattress and boxspring, I'm very "penny conscious " so I thought this would be just another store, My next stop was to buy a mattress at another store I looked at 3 weeks ago. After hearing this from me Robin knew she had a model in the back that would be perfect for me. .. and I must say... I love my new bed!!! I went into this store thinking she was just another sales person but I left feeling like we were friends, if I owned a business I would definitely want someone as good as her on my front line. Exceptional service. I must also mention Kate?? Not sure if that was her name... but she also helped, and kyle? ? Both young people who were very professional. The only negative experience was a gentleman, and I don't know his name, but he was a very cold man. I had 2 run in's with him, I'm positive if he greeted me at the front door I would have left without buying the first was he was very rude, the second time was when he loaded my mattress on the truck. I had 2 inches of ice in there, and I understand why he didn't want me to put it there, but it was extremely cold, that ice wasn't going to melt anytime soon. What I didn't like was the rolling of his eyes, seriously that is very childish. I'm glad the young kid was there and the other guy went back inside. Just a word of advice if you don't like your job move on. I will definitely be telling my friends and family about this place and I will tell them to hunt Robin down, but they will probably meet her at the front door. Excellent service and the quality is amazing !!! Thanks to the team who helped me.
Had a referral to go see nick. we did and he was awesome no pressure and I got a fantastic deal!! Rock one one luv
Great experience working Robin and her staff. They made my wife, two daughters and I feel like we had known them our whole lives. Thank you. We will be back.
Great place worked with me to get a great deal.
Great service! Nick worked with us and took all our needs into consideration, all while another employee entertained our 5 and 3 year old boys! Very good experience!
Great service! Robin, Amy and Rod have me a great deal.
Had a question about a futon I bought several years ago. Needed info on a replacement part. These guys know their stuff. They steered me in the right direction to get the part I need.
Great customer service and products.
Great experience overall! Manager, Robin, and staff were all extremely helpful with selection and ordering process. Highly recommend!
What a great experience; Robin could not have been more empathetic- we were in need of a new mattress my wife is 9.in forever months pregnant and unable to sleep on our current mattress. With my concerns about it being not a good idea of getting a new bed till after the birth; she had the answer that put those concerns to bed (lol) . They have a comfort exchange 90 days, so if after the birth in less than one month we will still have time if it doesn't work. Now if... she does love this mattress maybe she'll marry me...
Went into this location twice. Once for shopping then the second to come back and pay for everything. Robin was fantastic in explaining specifics of my order and helping with delivery options. The furniture headboard ended up being a month backordered and she called right away to let me know along with help with other options.
Bought 2 mattresses today for an amazing price. The sales man Nick was wonderful. Respectful, very friendly, helpful, enthusiastic about his job.
Enjoyable buying experience.
Best customer service I have had in a long time. The manager was awesome.
Ask for Robin, she is the GREATEST!!! Did not waste my time, very personable, charming, and honest. Bought mattress and adjustable base - best purchase ever!!! Went back there for repeat purchase for a relative and did not buy there just because Robin was unavailable, she makes all the difference.
Amazing customer service! I went to purchase my first brand new mattress and had a wonderful experience. I had no clue what I was looking for and Nick was so patient and gave me all the information I didn??t know I was looking for! He wasn??t your typical pushy salesman and guided me to finalizing my purchase smoothly! The whole staff was fantastic with my energetic daughter and played with her while I made my decision. Thank you for making my first mattress purchase a success :)
After recently moving to town, I purchased a mattress from Amy and she was THE BEST. Not only did she understand my urgency of getting a bed to avoid more couch sleeping, but she completely worked with my budget and got me the mattress delivered the very next day. She was a ROCK STAR!
Alex was very helpful. She was very attentive to our needs. Explained the reason why we need the mattress we purchased. Very knowledgeable.
Absolutely awesome experience. Amy asked all the right questions to ensure I was getting the right mattress. Great place, great people. Definitely a 5 star experience.
A great experience, am so excited for the mattress to arrive, fell asleep on the mattress while the paperwork was finalized.
8/5/2018 Robin did an excellent job today helping my friend Josh purchases his first bed Robin had a great personality and was very kind. She's an amazing sales lady not to pushy but thorough. She definitely needs a raise
I visited many mattress stores in York and this was by far my best experience. Amy put me on a science based system that found a mattress that would work for me. To my surprise , the mattress that I liked was not very much money. Thank you Amy and Robin for not pushing me to purchase a mattress out of my budget.
I stopped in today mainly to get some pricing on some mattresses, not really looking to purchase today, but worked with me to get the lowest price possible that worked with my budget. Thank you Rod and Robin!!!
Robin was awesome! She was so friendly and informative when I was picking out my new mattress and helped me make the right choice! I love my new mattress and couldn't have found it without her!
We've been sleeping soundly since Robin helped us to find the perfect new mattress. She listened to our needs, made great suggestions, and even kept our toddler company while we tried out beds. Great service!
Bill and I purchased our bed from Mattress Warehouse and the Customer Service we received from Nick, was great. He was extremely knowledgeable and did not pressure us wit sales pitch. The method this store is using to determine your comfort level is impressive as well. The service was great and so was the delivery. The gentleman that delivered our mattress were kind and helpful. I would recommend this company to family and friends. Thanks Nick so much for a great customer experience.
Purchased a Sterns and Foster mattress set today, Megan was outstanding with our experience at the store!!! She went above and beyond to help us in our decision. Megan was friendly, knowledgeable, and would highly recommend her to assist you with your mattress purchase!!!! Thank you for all your help!!!
Nick was very helpful and friendly!
Nick was super knowledgeable and very helpful when my husband and I went to look for a new mattress. He answered all our questions and was very personable. Definitely recommend the Mattress Warehouse on Loucks Road!!!
Robin was amazing to work with! She listened to us and then gave us options based on what we told her! She helped us purchase an amazing new mattress at a price we could afford. She was knowledgeable and very efficient and quick! We will definitely be returning for any future needs and we would highly recommend Robin!
Robin gave me and my boyfriend a smooth, easy, and fun experience from start to finish. She showed us beds that fit our profile based on the bed test we took when we first came in. Even though at the moment we couldn't afford the bed that we fell in love with, she found us one that is also great and in our price range. She even wrote down the bed that we wanted in case we decide to purchase it down the line! We are both so happy to have stopped in. Thank you so much!
I walked in thinking I was going to buy a memory foam mattress. I was greeted by Jake and Megan who were a great help to me. I explained that I had previously put a mattress on lay away two years ago and was curious to know if it was still available. Megan took me right over to it after Jake checked the computer to find out which one it was. I laid on it and it felt so comfortable. Next Megan showed me the Nector Mattress I was interested in. It felt nice but wasn't the same. I decided to go with the one I originally purchased. Jake arranged for it to be delivered two days later. They both did an outstanding job that day. I will be back to shop in that store again.
Megan and Robin were super helpful. We had a great and easy experience!
Staff was friendly. Made buying a full size bed for a toddler super easy!
I recently bought a bed for our guest room and was very pleased with the excellent service I received at Mattress Warehouse in York - Maple Village. I was greeted promptly and never felt any pressure to make a purchase or spend more than I intended. When I left the store, I felt very satisfied with my purchase and the respectful staff. A few weeks later, I had a question regarding the mattress when I was out buying sheets for it, so I called and spoke to Robin. I couldn??t remember the name of the mattress I had purchased. Robin took the time to look up their records to locate the information and called me back within a few minutes to let me know the answer I was seeking. Quality service during and even several weeks after the sale!
Had a great experience with Austin and Robin in this store! Austin was helpful and helped me pick a great mattress using the bed match! Highly recommended!!!
Incredibly clean, extremely knowledgeable, and more importantly a real friendly group of people that made us feel at ease ..Robin, Nick and their stock man Trayvaun . We loved their large selection, the science behind Bed Match test to measure the support and pressure in a mattress best suited for us is very different., and to be very honest I wasn't a believer at first, but after the test printed out the recommended beds, I saw it really was in every price range. After trying a few I'm now a believer. What a difference a good supportive mattress has made in our daily life..a game changer. Their motto is sleep happens..well now it does for us. We want to say thank you Robin, Nick and Tray for an easy shopping experience and the education... who knew...Nasa space technology in a mattress makes such a difference in supportive sleep... thank you Tempur Pedic!!!!
Purchased a twin mattress from Robin. She was extremely helpful, enthusiastic and knowledgeable. The mattress was fairly-priced and of excellent quality. She arranged delivery to exactly accommodate my schedule. I couldn??t ask for more! Thank you, Robin.
Great service! Robin, Amy and Rod have me a great deal.
There are a variety of mattress' to choose from and different price ranges to fit your budget. Robbin was helpful, and she made my experience a good one, because she wasn't pushy. I love the mattress I purchased.
Our experience was great. Robin was very helpful, patient and knowledgeable. We tried several mattresses and even came back a second day to try more. The delivery guys on the other hand were awful. They were extremely rude to my husband and refused to take our old mattress down for us even though it is part of the service. My husband actually had to call the store to get them to do it. They were just nasty. Our first set of box springs came in as a queen and we had a king bed. Not a huge deal as we just continued to use our old king box springs until our new ones come. The second delivery guys who delivered our box springs a week later, were much better.
Worked with Robin who is a very knowledgeable sales representative and she went out of her way to ensure myself and my 2 kids were able to purchase quality mattresses within our limited budget. She is very kind and caring to the customers and I will definitely return to this store for future needs because of my experience with Robin. You are lucky to have her representing your business.
Robin was very friendly and helpful. I??d give five stars for her. However, there were some pros and cons to my experience. Cons: 1. I had received an automated phone call saying that there was an error on my credit application. I contacted the store directly to see what it was about. The gentleman I spoke with took down my information, and said he??d look into it, and call me back. He never returned my call. 2. There was some dispute with the delivery guys regarding taking out my old mattress. I was led to believe that the old mattress would be taken out to the curb or dumpster. I was told that they don??t do that. We ended up taking out the old mattress ourselves. 3. Overall, communication wasn??t 100% clear. Pros: 1. Robin was very friendly and helpful. As previously mentioned, I??d give five stars for her. 2. The mattress I picked out in the showroom was the same model of mattress that was delivered. They didn??t pull the old bait and switch. I made sure that the tag on the mattress matched the paperwork. 3. The delivery was on time. They set up my new mattress in a matter of minutes. 4. The pricing was about what I had expected. I didn??t purchase an expensive, top of the line Tempurpedic, but I didn??t get a cheap, junky mattress, either. I was able to find a good quality, middle of the road mattress.