|Sunday||11:00 am||6:00 pm|
|Monday||10:00 am||9:00 pm|
|Tuesday||10:00 am||9:00 pm|
|Wednesday||10:00 am||9:00 pm|
|Thursday||10:00 am||9:00 pm|
|Friday||10:00 am||9:00 pm|
|Saturday||10:00 am||8:00 pm|
At Mattress Warehouse, we are highly dedicated to matching you with the perfect mattress. Our Reading, Pennsylvania staff is knowledgeable about all our mattresses and sleep products, to help ensure you make the best decision to improve your sleeping experience.
Mattress Warehouse of Reading, Pennsylvania offers a large selection of quality name brand mattresses and sleep products. Try bedMATCH™ today to help you find the perfect bed for you. We are conveniently located on 3225 North 5th Street Highway next to Plato’s Closet.
Nearby Stores and Restaurants:
Alebrije Mexican Restaurant, Subway, Harbor Freight Tools, McDonald’s, Wendy’s, Big Lots
Brands sold at Mattress Warehouse of Reading, Pennsylvania:
All warranties on bedding sold by Mattress Warehouse are through the individual manufacturers.
All items sold by Mattress Warehouse are available for shipping or in-store pickup.
Visit our Mattress Warehouse of Reading store to shop all ongoing mattress sales! Our mattress sales ensure all customers receive their perfect mattress at the right price.
Not ready to visit us in-store? Shop all of our current mattress sales online today!
(Translated by Google) Man and bed most nice. Thank you very much. (Original) Man and bed most nice. Muchas gracias.
(Translated by Google) I like it (Original) Me gusta
There was a good selection of mattresses, and the prices were very competitive. The manager, Howard, was incredibly helpful and friendly. He didn't try to pressure me into buying anything. I ended up buying two new mattresses from them this summer.
Pressure free buying with Howard who is very informed and helps guide your purchase expertly. Very helpful! Will never buy from anyone else! Go see him now!
Howard was very helpful and knowledgeable in every question we asked.
Howard was extremely helpful! He encouraged us to take the mattress test and made great recommendations based on our results. We left with great purchases and would buy from him again!
We knew we needed a new mattress but weren’t sure quite what we wanted. We had researched a bit online and came in based on the recommendations on here for Howard and Mattress Warehouse. We were thrilled with the service and knowledge Howard gave and you could tell he wanted to get us the correct mattress and not the one he wanted to sell which was obviously the case at another mattress location we went to! Believe the reviews, Howard is magnificent and very down to earth.
Howard was Fantastic, needed a few items for my college student son leaving the nest! Ever wish you had a expert with years of experience... Go see him. Thank you!
Thanks to Howard we are waiting for a queen mattress delivery in friday! Answered every question we threw at him and was very knowledgeable. Thank you Howard from the land down under!
Howard was very helpful, knowledgeable, and professional in helping my wife and I select the right mattress.
The manager Howard allowed us to combine my MILITARY DISCOUNT with my partner's TEACHER DISCOUNT so we could get our perfect bed at a really great price that fit our budget. A fantastic buying experience.
My husband and I had a great experience buying our first brand new mattress! Howard had a great personality. He was very welcoming and honest, he did not have a pushy salesman type approach. We told him our budget and he honored that, not taking us anywhere above it! He was also very knowledgeable about the products and we left with a great deal. We’re so thankful to have had such a great experience
Great customer service mattress prices good from low prices to high prices
Great service !! Howard was a blessings ! I Highly recommend them. If you go in ask for Howard!!
I’m posting the following on behalf of my father in law as he doesn’t use computers: “Remember the good old days when a salesman cared about their customers and not their wallet? Remember the days when the salesman cared about making the customer happy, not about getting rich off the customer? Remember when salesman actually listened to you, the customer? I thought those days were long gone but Howard at Mattress Warehouse of 3225 North 5th St Highway Reading does all of that. It was like I’d been taken back in time service wise, but mixed with new technology that recommends mattresses through a computer and was designed by a bona fide sleep doctor. Absolutely astounding and wonderful. I would like to thank Howard very much for the service he provided and I sincerely hope his corporate office are made aware of how much we appreciate his diligence and kindness.”
Howard Most helpful person that I could've ever found in the mattress industry. You need a mattress? Well I encourage you to come in and am pretty sure you will come out with the best deal and without any doubt. Any concern? Howard will make sure you leave the store without any concern.
Salesman Howard was the best listened, showed us different options, really coached us through the process
Howard HW7602 at 3225 N 5th St Highway was a big help and very friendly. We had a very good experience. He was very patient and showed us many different options. Also, he was considerate of our situation and helped us figure out a payment plan we could afford.
My wife and I came into the store today, and Howard took care of us from the moment we walked through the door. He was very knowledgeable and helped us pick the perfect mattress for our needs. We are very pleased with the service we received from Howard and we would highly recommend him.
My fiancé and myself were looking for a new mattress and our experience at this location was absolutely peerless! We had the pleasure and I mean pleasure of meeting and dealing with the manager Howard who completely exceeded our expectation. We did a bed diagnostic test designed by a sleep doctor and a university and then got to try our perfect matches and picked the most comfortable. Both the fiancé and myself were worried the test would say we needed a super high priced mattress but Howard assured us we’d have a selection at all different prices and he was right. We fell in love with one that was on sale and only paid 00 for the mattress and box spring and has a 20 year warranty! We tried the higher priced ones too but this was the one that both my fiancé and I, as well as our budget, found to be perfect for us! Go here for your next bed, see Howard and sleep great as he is really awesome and so are his beds and prices. He also has amazing pillows and a really, really cool accent and it’s fun to try to guess where he’s from, I won’t give any spoilers here :D
Bad experience with this place ,be careful when they said no credit needed 0% dow
An absolutely seamless experience. The salesman (forgive me for forgetting his name) was extremely accommodating, professional and thorough. Helped me pick out an absolutely beautiful bed, in my budget. Original cost 00 on sale for 9!! The bed was delivered in the timeframe provided. Set up was a breeze. I chose to set it up myself, due to the room being painted and not ready for the deliveryman to set it up for me. Which he offered to! I would definitely recommend Mattress Warehouse of Reading to anyone interested in purchasing a new bed! Kudos to Mattress Warehouse of Reading!! 1/15/2019
Howard was absolutely amazing, he helped my 81 year old mother determine what her needs were for comfort. He took his time explaining things and helping her with keeping in her budget. Best salesmenship that is so hard to find these days. He set up delivery times, and the 2 guys that delivered the mattress set couldn’t have been nicer. Set everything up for her, and said they had 10 more delieveries. Highly recommend this place. Best to this company for hiring Howard and the delivery guys. Thanks again, we’ll be back
This location in a word? Outstanding! From the manager Howard, to the stock guy Mitch and the delivery team who delivered our new mattress the very next day to our home, this TEAM are amazing! I’d never shop anywhere else for a mattress and if you’re reading this you are smart enough to read, so you too are smart enough not to shop elsewhere either :D Happy Holidays and thanks guys!
Howard was best he is a great salesmale .i was tryna be so cheap but I gotta great bed for goo price and I love the bed thoo
salesmen were very helpful
We received the most wonderful service from a gentleman named Howard who is the manager of this store. It was actually a delight to shop for a mattress with Howard’s help, knowledge, guidance and LACK of pressure. We did the diagnostic test that narrowed down the selection for us based on our needs for support and pressure relief. Howard took us to each bed, gave us a basic overview, then encouraged us to lay on it for as long as we wanted. He’d excuse himself so as not to make us feel uncomfortable and so we could talk. As soon as we’d get up he’d stop his paperwork and come over, find out what we thought, answer any questions we had and ask if we’d like to try the next one the computer had recommended. It was such a pleasure to have a bed salesman be so laid back but totally engaged at the same time. I would’ve expected this more from a store in the ritzy neighborhood but apparently Howard and his classiness have been at the 5th St store for over 2 years now! Talk about a diamond in the rough! *****Top marks and thank you from Tom and Lisa.*****
I’m a very satisfied customer. Howard was very nice and helpful without putting pressure on me. Will definitely buy from him again. Prices are good for good quality mattresses also.
We were in need of a new queen size box spring immediately due to an incident while we were moving house - it was faulty rope and not my son or husband’s lack of tying skills I’m told by both of them *cough yes, sure, cough* Howard the sales manager was able to get us a brand new one for which was an awesome deal. Mitch, who Howard calls his stock guy extraordinaire, loaded it and tied it down securely to our vehicle allowing us to get it home without incident - they must have special rope there *looks at son and husband*. The service was awesome especially when you consider we were only spending with them. I’m not surprised at how many positive reviews this store has as they really give 110% customer service from start to finish. We will be back!
Brilliant! Howard gave us a great deal on a twin mattress for our 5 year old guy AND was able to include a fabric protector that is washable and waterproof. Will be back soon to see him again for our new bed.
Bought all 3 of our kids’s beds from Howard at this store and have always received great service and prices. We will be back a 4th time later this year to get our bed from him too as he has such a great range and is so friendly and helpful.
Got a great deal on a very comfortable mattress for our camper here. We were fortunate that we needed a standard queen size although Howard told us Mattress Warehouse can get custom sized ones too. Can’t wait for our next cross country adventure, I just hope we don’t sleep through it all lol.
Howard @ this location definitely gets my recommendation!!
Howard our sales guy is a mattress guru! He got us a great bed with the help of a bed selecting machine that considers everything from your aches and pains to your sleep position and then suggests beds that are best suited for you (important it doesn’t just suggest the mega bucks ones either!). Howard then shows you these and explains why the bed is going to be right for you and what the bed will do. I’ve been waking up WITHOUT back pain since just the 2nd night on our new bed and after 15 plus years of morning (and all day) back pain!!! To all back pain sufferers go and see Howard, no prescription needed lol! Jokes aside, please do yourselves a favor as Howard and his machine are the real deal, I am pain free proof of this :-)
I am very pleased with your service delivery guys we're very clean and respectful . I I would recommend your services.
Very neat and nice showroom (a surprise on 5th St Highway). Our sales consultant was wonderful too and he made us laugh and helped us relax. Got a very good deal as well. We highly recommend this store.
As an owner operator of a business, I probably set a higher standard than the average person, when it comes to my expectations of customer service. My interaction with the manager of this location, a gentleman by the name of Howard, was super! He was warm, friendly and no nonsense. He didn’t judge despite me being in work clothes and looking for a low price guest room bed. He gave me the kind of service that you’d expect purchasing a fleet of Ferraris not a budget conscious bed that’s to be used once a year by the outlaws. Thank you Howard and please keep up the great work and attitude and don’t let the crazies get you down buddy! Tony.
Went into the store to look for a queen size bed sales person did not want to work with me at all when I went to his desk to sit down I seen something run across the desk didn't think much of it until I saw it again and I ask him what was that and he told me oh that thats nothing to worry about it's only a bed bug I said a bed bug gross I'm out of here I will never shop at mattress wearhouse again I had to go home and take a shower.
Fabulous! From Howard Wakefield who helped us find the perfect mattress and gave us a great deal to really friendly and on time delivery drivers I can’t say enough good things about the whole process. Some highlights were that Howard gets people military discount ALL year round and takes your word on your service to your country; also liked that Mattress Warehouse is 100% U.S. owned and operated so their profits stay here. Almost all of their beds are made in the U.S. too which is very important! They actually care about customers and Howard made us feel we mattered and were so much more than a number or a $ sign. Thank you again Howard and the whole team that make up the Mattress Warehouse family team, we really appreciate it. 5 Platinum Stars.
We were looking at a queen size Serta mattress and box spring at Big Lots and were pretty much sure it was the one. We then stopped in to Mattress Warehouse in the next shopping plaza to compare and the guy there, Howard HW7602 was able to get us the current/new version with a better/higher spring count, brand new from the factory FOR LESS after a quick call to his Serta rep! Mattress Warehouse and Howard are a better deal for Serta than a big box store! They even have a really nice guy who tied it to our car for free! We still love Big Lots, but any further bedding needs we’ll be checking in with Howard HW7602 and suggest you do the same!
Highly recommend! Ask for Howard.
VERY HAPPY! What we’d feared would be an ordeal was quick and painless. Howard at Reading Mattress Warehouse got us a fantastic Sealy mattress and box spring that is just divine and within our budget. Already feeling better and recommending him to family and friends.
Howard helped me pick out a new and more accommodating bed for my brother who had recently been in a motorcycle accident.
Perfect mattress shopping experience! Howard is THE mattress man! Make him your mattress guy too as he makes sure you get more for less! Peace.
Great service, selection and price!
Totally outstanding! My husband went in looking for a good, not great (or expensive) guest bedroom set. He dealt with the manager Howard and got great service and a great deal. Prior to our selected delivery day my husband mentioned that he’d been told the bed was available in different heights by Howard, but my husband had just chosen the regular height. I called the store and Howard answered. I asked him to check on our order to which Howard replied that he was “more than happy to”, but could I give him a minute to boot up his computer? It was at this point I realized it was 8:45 am and they don’t open until 10 am :P. I apologized for calling so early to Howard and he said it was “no worries at all”. He checked my order and then went and measured the height of the regular set and gave me the height of the low option as well as the regular set. This is better service out of hours than most companies give you during work hours! Howard is truly an asset to Mattress Warehouse and please see this as my nomination for Howard to be employee of the month if your company has such an award as he is very deserving of it!
Got an awesome bed at a great price from this location. My girl and I had been shopping around and almost bought across the road at Mattress Firm, but realized just in time that it was a used bed! We had also checked out a closing down sale with prices that seemed not to be discounted tbh, Howard at Mattress Warehouse was able to get us a great price on a brand new bed (Under 0 for a queen size Serta Perfect Sleeper mattress and matching base with a 10 year guarantee!) and was even able to get us the protector for the mattress thrown in as a house warming present! If you want a new, quality bed at a great price, go to Mattress Warehouse on 5th St and ask for Howard.
Had a wonderful time purchasing from this company. Howard, the showroom manager was everything and more we could’ve hoped for. Howard was even able to arrange a line of credit for me, despite my credit being pretty much shot!! I left with 2 sets (originally I was looking for just a set for my son, but thanks to their financing I treated myself too), pillows, mattress protectors and rails. Rest assured (no pun intended) that I will be telling everyone I know about my great experiences here. Howard is a superstar and we love him!!
Prices are reasonable and salesman was friendly and knowledgeable.
I hate shopping! I hate salesmen and saleswomen! I really hate mattress shopping! I really hate mattress salespeople! But I’m leaving a 5 star review for a mattress salesman and he is a Limey no less! Howard who was our sales guy and guide is freaking fantastic! He calls it how it is, he knows his stuff so he doesn’t give you bs and you can have a helluva laugh with the guy! Example: He explains why you should buy a mattress protector cover by asking a “personal” question about whether you’d wear the same shirt for 10 days without washing it, you say no obviously and then he says why would you sleep on the same mattress for 10 years without a protector? He then asks if you’ve ever tried to put a mattress in a washing machine other than maybe during a wild party in college. We were laughing so hard but also getting what he was saying! He also showed us which beds would give us the best bang for our bucks and why, with no b*s*! If you are looking for a new bed do yourself 2 favors, one go and see Howard there on 5th St Highway and two, shut up and listen to what my man Howard has to say! Tell him the crazy fisherman sent you but wait until the deal is done to say that otherwise he’ll charge you extra for knowing me lol! Still can’t believe I’m leaving a 5 star review for a mattress salesman but he earned it! Great job Howard! Google is giving me issues with posting this so I hope I don’t post multiple times. Maybe they can’t believe I’m leaving a 5 star review for a mattress salesman either lol.
It was time to replace our old bed. My chiropractor suggested we see Howard at this location as he had a diagnostic machine to help you determine what type of bed you ought to get if you have back or neck issues etc. Long story short we did and ended up getting the perfect bed, pillows, protector and last but not least a lifestyle base (I can raise the head, the feet and it has a zero g option that takes all the strain off my back) from Howard. We got a great deal on great products, the whole 9 yards and it has really made a difference with my back and my husband’s neck! Though don’t worry, we will still be going to our chiropractor, just we will be in less pain when we do and much more well rested!
We had a great mattress buying experience here. The manager of this store Howard even called his regional manager and then used his employee discount (with his bosses permission) to get the mattress my son loved at a price we could afford. Thank you Mattress Warehouse, Howard’s boss (I think his name is Pete? Sorry if this is not correct) and especially Howard! We are so grateful and we will be telling everyone at our church to see you if they need a bed. God bless you all.
Great experience finding THE perfect bed for ourselves thanks to Howard’s help!! He jokingly said that Mattress Warehouse imported him from across the pond to help people get the right bed. Let’s just say had they done this it would have been a great investment as he’s awesome!! All round perfect buying experience, I’d give a thousand stars if I could!!
Had a good experience at the store with the salesman. But at time of delivery the delivery man we're supposed to put everything together. They threw everything in my living room on my furniture and left. Didn't put nothing together when I tried to put together myself realized there was pieces missing. Call there corporate office and explained situation she told me there was nothing she could do because the delivery guys won't go back. And all she could do was call the owner. Spent 4 hours while at work calling them back and nothing could be done. They said all they could do was have someone come the next day to set it up. So I had to put our mattress on the floor for that night. Then they said I would be compensated for the horrible service and I still haven't received anything or heard from them.
My fiancé, my son Sammy and I had the best experience with Howard at the Mattress Warehouse on 5th St! We went in to a couple of other stores and were not impressed by anything, but we just figured that was the way it is when you’re buying a mattress. We walked in to Howard’s store and were greeted with a huge smile and a genuine “Hi, how are you 3 doing today?”. Howard blew us away by not only talking to us as though he gave a damn, but including our 4 year old, Sammy, Sammy means the world to us and Howard was talking to him about his toy cars and even asked if he could play with them lol. Howard was able to find us our perfect bed and a great mattress protector without destroying our budget. With delivery Howard told Sammy he could watch the truck on our computer at home through the company’s delivery tracker and make sure the truck made it safely to our house with mommy and daddy’s mattress. Sammy got such a kick out of this you have no idea!!! The service from Howard was amazing, the prices were great and the bed is soooooo comfy!
5 Star Experience!! Thank you! Sincerely, Matt Drey.
Fantastic experience with Howard from start to finish. A real home run!
Had read the hype on here about this guy Howard so we figured we’d drop in and see what all the fuss was about. All we needed was an occasional use twin set. Howard was straight to the point, showing us budget friendly economy mattress sets with no B*S*! Deal done! We know where and whom we are getting our next set for ourselves from and now we’re not dreading it anywhere near as much. Thanks for hooking us up Howard - you are worthy of the positive reviews on here!
Howard, the manager of this store, is awesome! His knowledge and attention to your needs and wants, rather than just chasing the sale and your money make shopping for a bed with his help really easy and enjoyable. Don’t do anything until you see Howard!!
Fantastic experience thanks to the manager Howard who was great to work with. If you need a bed Howard is your man!!
First off don’t let this company’s name fool you! The “warehouse” part of the name conjured up images of a dank, dusty concrete floored building full of mattresses wrapped in plastic and piled high - THIS IS TOTALLY NOT THE CASE!! We were so pleasantly surprised when we walked in; the showroom is immaculate, the beds are beautifully displayed. They have a huge range from the budget conscious/friendly beds at the back through to stunning hand-crafted mattresses at the front. We were greeted by a gentleman by the name of Howard wearing a suit and a big smile. We explained we were doing some ground work as we are in the process of moving and don’t know what size we want and quite what we need until we find a house to buy. Howard was great. He gave us tons of information about different types of beds, told us what to avoid and why, used a diagnostic machine to find out which beds “fit” us best etc. He explained financing and that no matter where we end up moving to they can deliver there and coincide with our settlement day. We are still a while away from moving (hopefully not too far away) but when we find our place we are set as we’ve found our mattress store and mattress expert!
Howard very helpful, bed very good and very fair price.
My fiance and I had the utmost excellent customer service from Howard!! He was by far the best! I will recommend him to everyone I know! Howard if you are reading this, keep up the amazing customer service and don't ever stop! Also thank you for taking my fiances situation into consideration and thank you for doing everything you could to give us everything we both needed! Your seriously the best! Thank you!!
Sales people were awesome to me very professional And nice
Great experience all around. Howard helped us and he was knowledgeable and gave us a great deal! I also love his “Britozzie” accent and would happily listen to him talk about anything, even shipping reports, for days lol. Shop around if you like but if you’re smart here is where you’ll buy. 11 out of 10 (extra credit for the Britozzie accent).
My boyfriend and I were bed buying virgins and this was our first big purchase together, frankly we were a little bit nervous about it all as well as excited. We met Howard at the North 5th St store and told him our situation. He told us he would make it as painless as possible and you know what? He did! We were joking around and having so much fun with him while we chose our bed. He even recommended a temperpedic pillow for me to use against the bf when we thought a pillow fight was brewing lol. Seriously though it was great and we just wanted to say thanks again and give this place a great review! Peace out.
My elderly mother who is 81 years young needed a new bed and the family chose me to take her shopping. We went to a couple of stores without any luck or good experiences for that matter. We then happened across this store. Howard, the manager, was friendly, courteous and understanding from start to finish, nothing seemed to be too much trouble for him, including repeating everything at least 6 times as my mother is both hard of hearing and suffering from memory loss. Howard was all smiles, spoke slowly and was so caring and patient. He even covered things we hadn’t considered such as sturdy mattress sides so my mother can get in and out of the bed with ease, the height of the bed etc. My mother was thrilled with his attentiveness as was I and she loved his accent too. Howard is a credit to the company and such a gentleman. My husband and I don’t live in Reading but we will be traveling back to see Howard for our mattress in the summer and we will bring mom along too so she can visit him lol.
The perfect bed buying experience! Thankyou Howard. Go Royals!
Very smooth from selecting the right bed for our daughter with Howard’s help to courteous and professional delivery guys. Great prices too. Highly recommend this store for any bedding needs!
We spent our Thanksgiving moving from out of state and were screwed over by another mattress company who promised but never delivered! After 2 nights on the floor because of Thanksgiving we went in search of a mattress STAT! Howard at Mattress Warehouse was able to get a brand new queen size mattress and box spring and frame straight away from his stock room! The mattress is wonderful (Biscane) and Howard was a delight despite the fact he was pulling a double for Black Friday. These guys are the real deal unlike those other schmucks! Also props to Howard, when we told him our story he asked where we’d had the problem and when we said we’d rather not say he dropped it and went back to looking at making our future better rather than dwelling on the negatives in our past, a very professional approach, we’ll done Howard!
Best of Reading. We first purchased from this location a little over a year ago and Howard was awesome. Since then we’ve bought again from Howard and it has been great. We’ve also sent family, friends and co-workers to see him and they too have been looked after really well. Can’t recommend strongly enough. You won’t be disappointed. Tell him The Rebers sent you! ;-).
Howard was great, very informative, no pressure and was able to pull some strings to get us our dream bed within our budget. He's the man!
Simon took great care of us. He was very knowledgeable, not pushy, let us take our time and helped us make an informed decision on our purchase. We received excellent service and very timely delivery. I would never go anywhere else.
Mr Howard very patient and intelligent about mattreses. Nice man, nice price. Very good.
Selection (Mattress Warehouse) = Great. Prices (Mattress Warehouse) = Great. Service (Howard Wakefield) = Great. Delivery (Forgot their names) = Great. Bed Set = Great. Could not be happier with everything. Thank you Howard and Mattress Warehouse on 5th St Highway!
Bad experiences in the beginning leads to world class delivery, customer service and pro-active management leadership in the end. While I could’ve blasted my experiences all over the place, my actions and words would have been reckless…and I’m glad I handed over my concerns to the Mattress Warehouse management team. They were equally disappointed and quite frankly embarrassed to hear my experiences. They shared my concerns all the way to the top and didn’t ignore the impact. They stepped up, took control of the situation, stood behind their values and brand and turned things around 180 degree. They recovered successfully and we were able to isolate this issue. Having purchased from them before and have a good experience I knew something was off and together, collectively, we made the customer loyalty and buying experience even stronger. We’re both better off for it. And when it comes time to buy again – I can rest assured Mattress Warehouse literally has my back. So a word to the wise, allow a company to advocate and consult with you and in the end you’ll be unimaginably surprised. I love my purchase and don’t regret my decisions at all. The store manager didn’t disappoint nor did the management team. Good things do happen to those that wait. Great job guys! Absolutely fantastic! My faith is renewed and they kept their promises. The only problem now is that my bed is too damn comfortable and I don’t want to get out of it. But that’s on me. Best purchase ever, from a great company that says what it’s going to do and does what it says. They talk the talk and walk the walk and back it up. That to me speaks volumes!! Great company and wonderful people who truly care.
Brilliant! Wife and myself were out looking for a new mattress which like most people we hate doing. We were doing the 5th St Highway run and were pretty much over it! I then remembered (though my wife says it was she who remembered so I guess I'm wrong ha, ha) my one buddy telling me about the place he got his and the guy they jokingly say they imported from across the pond to help customers. I called my buddy and he gave me the stores name. We went in and there was Howard from across the pond. He was helpful, knowledgeable, friendly and funny - wife says I need to add charming too but I won't ha, ha! We spent about an hour there and it was a pleasure as Howard would say. We got a great bed, great price and great service and no BS! Delivery was quick and easy and the delivery guys were very professional. Thanks Howard and if I see you in the pub I'll be sure and buy you a pint buddy - that means mate in your language ha, ha. Best mattress store in Reading!!
Not very willing to extend credit.
My first experience at Mattress Warehouse was February 2016, when I purchased a king size mattress set. Howard, had helped me decide on a Serta mattress set and gave me a great deal! Now a year and a half later, shopping for a mattress set for my daughter, I went to a different place and was taken back by a price quote given to me on a queen set. I left that place and went right back to Mattress Warehouse. There was Howard! He again gave me great service and a great price!! Thank you so much!! I'll see you again in February to get another set for my other daughter!!! #HowardisGreat
Very affordable mattresses and helpful employees
As a rule I'm not a review writer, preferring word of mouth, but in this case I want to shout it from the highest mountain. I went in to the 5th St Highway store today and had an experience that made me want to turn to the web to share. When I went in I was hoping to find replacement wooden slats for my old twin bed. I tell you I've searched everywhere and they can't be found! Howard the manager said he was sorry but his company didn't carry them and he didn't know who did. I was about to scratch another place off my list when Howard suggested a bunk board. I'd never heard of such a thing. He sat down and explained to me how it would fit in my existing frame and wouldn't move or break the way slats do. He then showed me what it was and told me it was - SOLD and problem solved! Howard then spent 10 minutes politely and patiently asking me about the bed frame design to be sure it would fit. All this for an old lady and ! He then had me drive around the back where his stock man Mich took to tying the base to the roof of my car. Howard saw my concern and assured me "Mich hasn't lost one yet" and thankfully I'm testament that Mich still hasn't. Both gentlemen were lovely and both experts in their respective fields. Of all the mattress places in the area these gentlemen are head and shoulders above the rest. If you need anything bed related go to Mattress Warehouse on 5th Street Highway and have Howard help you! To the owners of the company; your people are your best asset in business and Howard and Mich are exceptional so I hope you count yourselves lucky and look after them!
We just purchased a matress at the 5th street location. We were helped by Howard Wakefield which I am very grateful for. I told him my criteria for a matress and he helped us find the perfect one. On sale, no less!!!! The store was tidy, the price was just right, and the customer service was spectacular. I will be buying my matresses here from now on!
Howard was great and got us financing for our new mattress set and protector, I wish I could give ten stars!
I stop by at the mattress warehouse in reading .After a long day, searching for the right mattress , and of course the right price to fit my budget.The sale person was excellent, first he told me, that, they do things differently@ mattress warehouse. He put me on a system, he put emphasis on (system ) call bedmate. I reminded him that am working on a budget, he ensured me that I will leave happy and to be honest, am beyond happy am ecstatic. If u looking for a good night sleep on a budget go see Howard. U will be ecstatic like I am. Little note Howard. Will be sending friends and family your way..Thx a million.
Howard was fantastic in assisting us with the selection of our new mattress. We initially asked for a lower priced mattress and he took us straight there.He then (after asking our permission!!) showed us mid and high end/priced ones, explaining the pros and cons at each level, but never once pressuring us, just advising us and actually explaining why they were more and what a difference they'd make to our sleep and health. We ended up with a mid - high priced one and Howard got us a great deal on it with affordable monthly payments and the confidence that we made the right selection and investment. Highly recommend him to anyone looking for a new mattress.
Howard is the man. But was pissed about them not setting up my bed frame and my hubby had to do it when he got home from work he was pissed