| Open | Closed | |
|---|---|---|
| Sunday | 11:00 am | 6:00 pm |
| Monday | 11:00 am | 8:00 pm |
| Tuesday | 11:00 am | 8:00 pm |
| Wednesday | 11:00 am | 8:00 pm |
| Thursday | 11:00 am | 8:00 pm |
| Friday | 11:00 am | 8:00 pm |
| Saturday | 10:00 am | 8:00 pm |
| 12/31/2020 | 11:00 am | 7:00 pm |
| 1/1/2021 | 11:00 am | 7:00 pm |
Mattress Warehouse is extremely dedicated to customer satisfaction. It’s our mission to provide you with a relaxed buying experience and a better night’s sleep. Our Pottstown, Pennsylvania staff is knowledgeable about all our mattresses and sleep products, to help ensure you make the best decision to improve your sleeping experience.
Mattress Warehouse of Pottstown, Pennsylvania offers a large selection of quality name brand mattresses and sleep products. Try bedMATCH® today to help you find the perfect bed for you. We are conveniently located on 908 Commerce Drive across from Chili’s.
Nearby Stores and Restaurants:
Chili’s Grill & Bar, Starbucks, Applebee’s Grill & Bar, Party City
Nearby Neighborhoods:
Coddington View, Ringing Rock Gardens, Halfway House
Brands sold at Mattress Warehouse of Pottstown, Pennsylvania:
Aireloom, Bedgear, Cheswick Manor, Comfort Essentials, Kingsdown, Mattress 2.0, Nectar, Royal, Sealy, Serta, Somosbeds, Stearns & Foster, Tempur-Pedic
All warranties on bedding sold by Mattress Warehouse are through the individual manufacturers.
All items sold by Mattress Warehouse are available for shipping or in-store pickup.
Does Mattress Warehouse offer delivery?
Yes, Mattress Warehouse offers White Glove Delivery for qualifying purchases. We can also ship items for you to pick up at any store, or directly to your house. Delivery fees may apply.
Can Mattress Warehouse take away my old mattress and box springs?
Yes, Mattress Warehouse can take away your old mattress and box springs. There is a $14.99 removal fee per item removed.
What mattresses are on sale at Mattress Warehouse?
Mattress Warehouse has different sales going on throughout the year. To see what’s available as part of the current sale, visit https://sleephappens.com/collections/specials-and-sales.
What is bedMATCH® and how does it work at Mattress Warehouse?
bedMATCH® is Mattress Warehouse’s patented diagnostic sleep system that does what its competition cannot — it makes scientific recommendations on the best mattress specifically for you. Through advanced technology, the bedMATCH® system uses 18 statistical measurements and thousands of scientific calculations to determine the best mattress for not only your body type but for your sleep preferences and needs.
What if I don’t like my new mattress? What is Mattress Warehouse’s cancellation and return policy?
If you are not satisfied with your original mattress after 30 days of use, contact Mattress Warehouse to begin the process for your one-time comfort You can test out your mattress for up to one year before deciding whether you want to keep your original selection or utilize the comfort exchange program. If you use the Comfort Guarantee program, you will receive a 100 percent credit of the original purchase price to be applied toward the current ticketed price of the replacement mattress. You will be responsible for any difference above and beyond the amount of your credit once you make your mattress exchange. Certain fees apply.
If you need to cancel your order for any reason, you may do so within 24 hours with no penalty. If, after 24 hours from the time of your order, products have been shipped, but not yet arrived at your home, Mattress Warehouse reserves the right to assess both a 20 percent restocking fee and any freight charges that were incurred in shipping your order.
Had a great time with Phil. He was so knowledgeable and so personable and I appreciate all his help because I am disabled. After speaking with him my husband and I returned on the weekend and we spent our time with him and then purchased our new bed. Phil was great and we will be returning there to purchase more in the future.
I went to purchase a bed for my son and Phil was absolutely wonderful! When I went back the next day to purchase a bed for my other son, Phil remembered our names! He was very knowledgeable about the products and helped with posture for a better night of sleep! Thanks Phil! I will be back to purchase a bed for myself.
We were looking for a new mattress and went to Mattress Warehouse because of the reviews. We were greeted by Phil. It was very interesting to lay on the bed that tests your body pressures & recommends the type of mattress you would like. Phil directed us to four mattresses at different price ranges. We chose the one we were most comfortable on. And we purchased pillows recommended by Phil. We waited to do a review till we received delivery and slept on it. We were pleased with the comfort of the mattress, not too hard & not too soft (like the three bears). I was especially pleased with the new pillow. Best one I ever had. Phil made this purchase a very pleasant experience.
Just bought our mattress from Phil. He figured out how to work with us and our budget and taught us all about sleeping correctly. We really enjoyed the BedMatch️ and the covid safety of it. Amazing time and it took a lot less because we only laid on 4 beds. Thank you so much Phil!!
Phil was very helpful with our purchase!
Very knowledgeable salesperson. Phil is a true asset! Great experience and opened our eyes as to which mattresses were right for us.
Awsome customer service. Easy to deal with. Great pricing. Both our salesmen helped us choose the right beds for our family. Thanks
Phil and Keith were two of the most pleasant sales reps we’ve every had the pleasure of working with! If you’re looking for a mattress, these are the men to see.
Needed a twin mattress. Service was excellent.
Superior customer service by Phil 5 star...he was not pushy, very pleasant understood my budget .....love the new mattress, haven't slept this good in years,...Highly recommend Pottstown Mattress Warehouse...Thank you Phil it was a great experience
Make sure you call ahead and ask for Phil. Such a fun experience. He takes his time and makes sure you’re fully getting what you need in order to have the best night sleep possible. Even gave me proper sleeping positions for curing my aches and pains. I haven’t received the bed yet, however I think it’s going to one of the best purchases we’ve made in a while!
Bob was so knowledgeable and listened to everything we said. We are so thrilled with our choice! I would recommend shopping here to anyone - be sure and ask for Bob and you will get great service and confidence that you made the right selection.
I worked with phil and he is a great salesman. He knows the beds and knows what he is doing. He got me to try about 8 different beds before i chose the bed i liked and it was one of the ones he recommended too! The finance part to it was quick and easy. He helped us all the way through and got us a good deal. I went to 3 other mattress stores before mattress wearhouse and i didnt get the right feel but at this one it all felt right. So glad i bought my mattress here and will go back for another when i need a new one!
Salesman Phil took the time to match us with the perfect mattress, explaining all the details, pros and cons, and even tips for sleeping better in general! If you need a mattress go there first and ask for Phil!
I came here to look for mattresses to consider and I ended up being treated so well I bought one on the spot. Phil was there every step of the way, never pushy, and ended up tailoring everything to exactly what I wanted from price to comfort. I literally have been searching for the perfect mattress for months and in no time he got me exactly what I needed. Come here. Ask for Phil. Get the best sleep of your life
My fiancé and I were looking endlessly online for a new mattress when we finally decided to head over to Mattress Warehouse, where we met Phil. He was a sweet, patient man who was able to walk us through all of our options in our price range. He was quick and pleasant to work with, caring about all of our concerns and questions. We are very happy with our purchase and look forward to many comfortable nights to come! Thank you Phil and team!
My salesperson was Mr. Phil and he was great. Helped me find the perfect bed using there high technology machine for finding the right sleep bed for your body type. Thanks again Mr. Phil
My husband and I bought a new Queen mattress, box spring, bed frame for 0 you can't beat it!!!
Bought a tempurpedic a few weeks back. Phil was our salesman! He did a great job and was not pushy! He had a wealth of knowledge! We felt like he was honest and was truly trying to help us find something we were happy with! Thank you Phil for everything! We love our new mattress!!!
The gentleman that took care of us was very nice, and knowlagable. He spent 2 1/2 hours showing us different products and giving tips for a good night's sleep
Phil was a great help. I had a good experience purchasing a mattress and box springs for my kid's bed.
Yesterday my wife and I bought a mattress from Phil! He was a sweet man and not pushy at all. We enjoyed his company and purchased a TempurPedic mattress from him. We 100% recommend him to be your next sales associate!
It was a pleasure working with Phil. He really knows his stuff. He helped us pick out a mattress that is right for our needs.
We went in to just lookKeith did an amazing job of listening to what we were looking for and showed us the best picks for our specific needsCan't wait to get our first nights sleep a try
We purchased a mattress from Phil at the end of September. He was incredibly knowledgeable and did not try to up-sell us on anything. He was very clear that more money does not equal a better night's sleep, but rather it was finding one that would work for both my husband and I. Phil was very personable and we would highly recommend him for anyone who has been struggling to find the right mattress.
My husband and I were looking for a new mattress that would not only be comfortable, but would be within our budget. Phil took the time to explain all the different options and help us select the best mattress for our needs. He was very helpful and answered all of our questions. His customer service was exceptional. It was a great buying experience, and we are very happy with our purchase!
My wife and I had just begun our mattress search, and we were "just looking" when we first arrived. Keith, the associate on the floor and store manager of that location, asked us a few basic questions, and then set us up on the mattress tester, and directed us toward a few potentials based on our results. He was very knowledgeable regarding manufacturing practices, quality, and how the beds were built and answered all of our questions honestly. He was professional, not overbearing, and friendly. We honestly felt like he had our best interests at heart. We ended up leaving with a mattress that we feel excited about and confident in. Definitely five star quality at this location and with this store manager.
Couldn’t be happier!! I shopped around all day for a bed for my wife and I and when I arrived at Mattress Warehouse I was greeted by Phil. He did not make me feel foolish or pressure me into an expensive bed I couldn’t afford. Phil was extremely thorough and professional, answered all my questions along with giving me tips about the area. Everyone should go visit Phil he is just wonderful!!!
After a hole day of looking for a bed and getting pushed to purchase the "perfect" one by multiple places my wife and I thought we would never find the right one until.... we came here. Sales associate Phil was great and was very respectful. He is the best employee I've ever met in this industry. He knew his stuff and was very informative. He taught us what we should be looking for in a bed. No other places did this! Plus, they have a machine there that helps discover the bed for one. To which Phil was spot on before we took the test. Mattress Warehouse has amazing pricing and hands down anyone looking for a bed stop here first and search no further.
We stopped at this store after visiting Mattress Firm for comparison in the same weekend. #1 - prices at Mattress Warehouse was significantly better at least for the bed I was looking for. #2 - Keith was very helpful and knowledgable and we learned more about bedding that I could have imagined. #3 - the customer service was excellent. If we need another mattress, I will skip the 2nd visit and go directly to Mattress Warehouse!
Phil was very knowledgeable and was not pushy!
Phil was great! Got a serta mattress for 0 less than the store up the street.
My wife and I wanted to get our daughter into her first full size bed and possibly purchase a new mattress for ourselves. Phil helped us decide what was right for us and he wasn't pushy like most salespeople tend to be. Overall we had a great experience. We will definitely be shopping at Mattress Warehouse in the future.
Very pleased with the entire sale. Phil was extremely helpful and pleasant. Not a pushy salesman. He Helped me make the correct decision on my purchase. Awesome experience!!! Ask for phil
Phil was wonderful and gave us a great mattress buying experience. The new technology is amazing.
Phil was extremely knowledgeable and helpful with our purchase. We couldn’t be happier!!
My boyfriend and I were looking for a new mattress and decided to stop at Mattress Warehouse in Pottstown. Phil helped us select the perfect mattress. He took his time and got to know what we needed in order to help us select the best choice. We are extremely happy with our experience and highly recommend Mattress Warehouse in Pottstown. Ask for Phil. You won’t be disappointed!
Phil is wonderful! He was not “salesy” or pushy but helped us picked out the best mattress for us. I highly recommend going to Mattress Warehouse and seeing Phil for all your bed needs!!!
One word of advice if you are visiting Mattress Warehouse make sure you set aside 2 hours if you are seriously purchasing a mattress. The sales associate Phil was fantastic! He honestly listened to our needs and most of all our budget. We were given four options in mattresses with different price points. The diagnostic test that you take in the beginning of the appointment was crucial to finding the right mattress and he suggested issues that I didn’t really give thought to. It’s been two weeks since our purchase and I haven’t had this great of a night’s sleep in years!
Phil was awesome and taught us everything about mattresses. Can’t wait to go to sleep !!
Phil was very helpful with choosing the right mattress.
Keith took amazing care of us and can’t wait to get the best sleep of our life.
The sales people are very polite. I also purchased a mattress earlier in the year everything went well.Just purchased an adjustable bed and with Phil's knowledge of the different styles. It helped me to pick out the one perfect for me. I'm very happy with the choice I made.The delivery service was also great. They set the bed up to my needs and showed me how to use it. They were in and out quickly with no issues. Very polite.Will definitely purchase any of my bed needs from them again.
Phil was excellent. Very informative and helped me make a great decision
Super easy to find a great bed, Keith was veru helpful!
Great service, purchase X 7 mattress. Great job by Phil
Will bought a great mattress from Phil! He was very knowledgeable!
You think you know what you need when it comes to a mattress well I thought so too only to met Phil and learn why weren't sleeping well
Good service and knowledgeable of different mattresses after we did the mattress pressure check for the first time. Phil helped us find the mattress for us in our budget.
Phil is knowledgeable and not pushy at all. I was happy to purchase here and will return i the future!!
Great prices and Phil gave such great service. I highly recommend shopping here.
Phil is absolutely a pro! Not only is he very knowledgeable when it comes to sleep and comfort, he is also friendly and professional. We have gone straight to Phil for all three of our mattress purchases; we have and will continue to recommend Phil and Mattress Warehouse to our relatives, friends, and neighbors.
Keith was awesome. He was very helpful. He was teaching my friend and I a lot of facts with the mattresses. We was very happy.
Phil was not only friendly but professional and knowledgable of all things relating to sleeping comfortably. He even recommended the type of pillow we should be using, based on our sleep position and temperature comfort level.Phil allowed us to take the time to try several beds and discuss our opinions of each. After approx an hr and a half, my husband and I made our decision, without any pressure from Phil. (Phil only made suggestions)We had nothing but a great experience w/ Phil and Mattress Warehouse of Pottstown, PA!
From the moment we walked in Phil was undeniably the best sales representative we could have got. He helped discover the perfect mattress for my specific build and body type and made it a fun experience. I highly recommend mattress warehouse for any new mattress needs.
I am beyond pleased with my experience at Mattress Warehouse! I had the pleasure of working with both Phil and Keith. They were so great.The store was incredibly clean and had lots of mattresses to choose from! I also really liked that they had sanitary sheet protectors. These are used when trying out the mattresses. I actually took the protector with me to another mattress store (thank goodness I did, they only had little napkins for your head). Fyi, the other store across the street didn't come close to this place.I haven't been mattress shopping in 10+ years. I thought I knew exactly what I wanted. Turns out I really didn't. I'm one that doesn't do well with the pressure of salesman, and they made my shopping experience stress free! It took two trips to the store before I could make my decision on which Mattress to purchase. Thanks to them, I found the perfect mattress! I highly recommend this place!!!
Worked with Keith and made the process quick an easy! Best mattress buying experience I have had!
My wife and I stopped in to purchase a box spring for our son. Phil was the gentleman who was working at the time and we had such a wonderful experience. There were so many things we never knew but thanks to Phil we know a lot more about how to sleep proper so it’s a lot better of a nights sleep. Thank you Phil we will definitely be back!
This is the place to go if you are looking for a mattress and have no clue which one. Phil was awesome to work with and very knowledgeable. His customer service far exceeded our expectations! It was such a great experience I took my daughter the following day who also purchased a mattress. Now just waiting for delivery- I am so excited
Phil was of great service! He was pleasant and understood my needs. He was extremely professional and welcoming. He was aware of my budget and stayed within those guidelines without trying to sell me into something I couldn't afford. Phil gave me various options and was able to find me the perfect mattress for my best possible sleep! His customer service was like no other! I would highly recommend Phil and Mattress Warehouse to anyone looking for a new mattress or pillow!
Phil took excellent care of us, no pressure and he was very helpful!
Phil made me and my boys feel welcome as soon as we entered the store. I told him exactly what I was looking for (mattress for a 3 year old) and he recommended the best options. He didn't try to sell me something out of my price range and he told me exactly what to do to keep the mattress in good condition. Phil is excellent at his job and I am very happy with my purchase. I even sent my parents to him for a mattress purchase and they spoke highly of him as well. Definitely go to Phil!!
Bob was my customer service guru. He was very knowledgeable and friendly. He went the extra mile to ensure I got a great deal. The service and honesty is refreshing and I had my mattress, box spring and frame next day. Great personnel who keep an incredibly clean store.
A special thank you to Phil for helping me find a mattress that I could take home the same day! He was super helpful in making my selection- highly recommend this store!!!!
Phil is a great salesman. He is very knowledgeable and will give you great service.
I read the other reviews before I selected this store. All true. Phil is not a "salesman"- he's a comfort consultant who invests in each customer.
My wife and I walked in to purchase a king sized mattress. Phil was extremely helpful, knowledgeable, and friendly. I highly recommend going to Mattress Warehouse in Pottstown and buying a mattress from Phil! Regards, Ron
Had a great experience from start to finish with Phil! He was very helpful in determining what type of mattress was best for us. Took the time to show several mattresses and explained the science behind great sleep. Looking forward to many nights of great sleep ahead!
I’ve been needing a bed for years, and I had a great experience here! Phil was very sweet and didn't make me feel pressured at all. It was a personable, easy process. Would definitely recommend!
Went to Mattress Warehouse with the intent of checking out a mattress to then order it online. Phil was juggling multiple customers and still made us feel like we were important. He was incredibly patient with us while we made our decision. We’ve never taken time to get serious about a mattress, as we had always just gotten what was rated well. He fitted us and made recommendations, until we found something that worked for us. Phil was absolutely amazing! I absolutely recommend coming to see Phil for your mattress needs!
Phil was so very helpful, will definitely continue business in the far future!
We walked in at 7:45 and didnt know they close at 8. The sales man walked over and greeted us. He told us his name was Phil. He was very accommodating and stayed way passed closing to help us. He didn't make us feel like we were keeping him and he was Not pushy. He found us the bed we needed. I would recommend going to see Phil.
Keith is fantastic! Great price & customer service!
We have been sleeping so much better already. It’s been a week since we got our new mattress and it’s great. I must say also that purchasing this mattress was actually kinda fun. Phil was so knowledgeable he gave us so much information not just about mattresses but about sleeping positions, pillows, And mattress covers. We were below our budget and got everything we wanted. If you’re looking this is a one stop shop. Go here and make it easy on yourself.
We had a great experience from the start with Phil, he's the best, he really helped us find exactly what we were looking for, to the delivery guys very pleasant. Thanks Kailaini and Linda Lopes
Phil is the best! Bought a mattress from him two years ago - I needed a new pillow and Phil had me test out a few and the one I purchased is great! Go see Phil - he will get you a good night's sleep.
Excellent Service and mattress buying experience with Phil as our salesperson!! We took a mattress test to find the best mattress for our body types and preferences and Phil recommended a few styles and gave us time to try them each out! We both fell in love with exact same mattress so it's working out great! After delivery follow-up was great!
Phil was fantastic! My husband and I went to mattress warehouse unsure of the type of new mattress to buy. Phil helped us find the perfect fit for the both of us and identify the best pillows for our sleeping style. I would highly recommend going to Phil for your new mattress needs.
Great prices but it was a hassle getting everything done the box spring was to big and I dont blame them it was height of stair case so they sent me 2 that for up the steps to make one but then noone had any idea who was taking the old bed so I was stuck with a box frame in my front yard for a week
I stopped into Mattress Warehouse in Pottstown to purchase a mattress for my dad. I was only in town for the weekend with a mission to get a great deal on a mattress with the hope that it could be delivered while I was in town. My brother and I were lucky to have Phil as our sales associate and he was amazing. He helped us find the perfect mattress set and frame at the right price AND even found us a next day delivery window. To make the entire experience better was the actual sales experience. We walked in after getting a hard sell at a competitor and had the pleasure to meet Phil. He was professional, personable, and was the lowest pressure sales associate I have met in a while. Highly recommend Mattress Warehouse and Phil in particular.
Phil was very knowledgeable and courteous, and we were able to purchase a mattress on sale!
It was a great experience- I always expect high pressure sales when I'm shopping for beds and furniture. The sales people were very helpful and I got a great deal- would highly recommend
Phil was very knowledgable of not only mattresses but also the type of pillow we needed. He didn't pressure us into anything but allowed my husband and me to discuss what we felt we needed to purchase.
Great service and walked away with a great deal and a new bed! We had been looking at several other area mattress stores and found this one to be the most knowledgeable and understood our needs - FANTASTIC service, quality and price - we prefer to shop local when we can and this was a great place to go! Highly recommend!
Phil is great! Had a wonderful experience from purchase to delivery. Phil will get you what works for you on your budget. Non pushy and super informative!
Great service, purchase X 7 mattress. Great job by Phil
Was a wonderful salesmen very helpful he made the sale easy
Phil was a great sales person; very polite and with my health issues recommended the best bed. I needed to change the delivery date and I believe it was Ken or Kevin that answered. He was very polite. So happy with the Pottstown store. I had purchased my mattress earlier in the year also from this store.
We were greeted by Phil, who answered all our questions and without being pushy helped us pick the right mattress. He also gave us the mattress test, which was fun. We enjoyed having Phil as our salesman.
Phil was great!
This is the 3rd mattress I have purchased here. This last time was a twin xl for my son to use at college. Phil was very helpful and knowledgeable and made sure it arrived before my son left for school.
Phil was a great salesperson at Mattress Warehouse. He has provided me different mattresses that might fit my needs and was not pushed on the product. Phil had allowed me to choose what is best for myself and gave me advice on the subject. Also he was not in a hurry to go on with his day!
Phil at Mattress Warehouse was great! He took the time to fit us with the perfect mattress, explained each step along the way, and even gave us tips on sleeping better! Highly recommended! Thanks Phil!
GREAT SERVICE FROM PHIL. IS MAKING SURE WE GET OUR NEW MATTRESS AS SOON AS WE CAN.
Amazing customer service!
Phil is a great guy Thank you for your help today I’ll definitely be back soon for another bed
Phil was very knowledgeable and helpful with us as we were deciding on the right mattress for us. He was so informative and patient! Thank you so much Phil and Mattress Warehouse!
We were on a tight budget looking for a king sized bed to replace our very old 10+ cali King last minute. PHIL was so helpful & patient. This was a relief as we had went to Mattress firm first & their selection was limited & expensive! We had our 3 year old daughter with as well & Phil was so helpful with keeping her entertained while helping us as well as other customers! Just wow great job Phil & Mattres Warehouse for your exceptional customer serious and sales. Also we got free shipping & free box spring with the 4th of July sale. Our delivery was exactly on time, polite in & out fast.
Phil was very polite and explained alot
Phil did a wonderful job for us. He took us through the mattresses best for us and offered other items but did not push. He was efficient and did not waste our time. We would look for Phil again for our next purchase.
Salesman (Phil) really listened to us and was attentive to what WE wanted.
stellar service
Excellent customer service! Phil was not high pressure, but tried to help me find the right mattress at the right price, and he did! My mattress was delivered the very next day and it is great! Also, the delivery men were very professional and were here on time.
Four letters......Phil. This guy was great. old school, straight shooter who knows his product. He helped me find the right mattress at the right price. call to see when he works before you go.
Four letters......Phil. This guy was great. old school, straight shooter who knows his product. He helped me find the right mattress at the right price. call to see when he works before you go.
Great experience from the time we walked into the store up
Four letters......Phil. This guy was great. old school, straight shooter who knows his product. He helped me find the right mattress at the right price. call to see when he works before you go.
5 star service. They understood I had a budget to work with and Phil made sure that I met that. Mattress was affordable, comfortable and ideal for our situation. Salesman were not pushy, but helpful and listened. I would definitely choose this store over some of the local ones as the level of service is sub-par compared to Mattress Warehouse. Thanks Phil.
Great place to get a mattress they are fantastic there
We purchased Tempur-pedic mattress at the Pottstown location. We thought we needed to go to the flagship store in King of Prussia but learned that mattress warehouse has the full line on the floor here in Pottstown. The salesman was good, and the delivery was completed while our driveway was full of ice. The mattress was expensive but we knew that going in and have no regrets. And we also know that the prices are the same at every location; Tempur-pedic’s are not discounted anywhere. That actually made it easier to make the purchase without concerned that we were overpaying for this particular product.
Phil was fabulous helping to find us our perfect mattress! He was so knowledgeable and listened to our needs. The delivery was so fast and the delivery men were great setting up our frame and mattress! Highly recommend if your looking for a new mattress M
I take forever to shop for a mattress but not this time. Phil, an older guy that has been in the mattress business his entire life was very helpful. First we took the mattress test, which measures your body and pressure points, then we were off the the recommendations that the machine says would be best. Within an hour we were very happy with our new Kings Down mattress that gets delivered today, only two days after ordering. I never knew this but Mattress Firm, if you return a mattress will resell it as new after fumigating it!!!! Glad we didn't go there, besides Phil was great. I am a sales person as well and appreciated someone actually knowing the products they sell and not just BS'ing their way through the sale.
Thanks for everything Phil Borger it was a great experience your awesome
We went to this store looking for a bed-in-a-box because we have a small staircase that's very difficult to get things up. The staff pointed out some great options, but then told us of clearance sales on some of the top of the line hybrid mattresses that are more foldable then standard coil mattresses. We ended up purchasing a Stearns and Foster mattress at a FRACTION of the retail value. It was a deal we couldn't pass up. We love our new bed, and it was worth the struggle getting it up the stairs! Thank you to Mattress Warehouse for the great deals and awesome service.
Phil was awesome when purchasing my son's mattress's. Can't wait to come back and pick out our new bed!!
Purchased a king size mattress here in December. We liked it so much that we later purchased the same mattress in queen size for our spare bedroom. Worked with Keith the first time and Phil the second. Both are very knowledgeable. The delivery staff does a great job too.
Phil was a real gentleman and helped us find our perfect mattress.
Four letters......Phil. This guy was great. old school, straight shooter who knows his product. He helped me find the right mattress at the right price. call to see when he works before you go.
It was a very pleasant experience getting our new mattress and we learned alot as well to help us make the right choice. Highly recommend.
Amazing, fast, knowledgeable and convenient. These are the words to explain my interaction with Matress Warehouse and more specifically, our salesman Phil. What a wonderful man! This is the place to go in town for all of your matress needs. Thank you Phil!!
Phil helped us choose a great mattress and let us try out several before we found 'the one"! Also, the delivery team arrived when they said they would and kept us updated about their arrival time. All around a great experience!!
Phil & Keith are the best!!!! Phil is a very honest sales rep!!! He knows what he is talking about.
Phil, the sales person, has many years in the mattress business and seemed very knowledgeable. The delivery men were very careful with carrying the items into the house and were very personable. Overall good experience.
Phil was excellent. He took very good care of our needs!
Ask for Phil. He was very courteous and professional and helped us out so much. Highly recommend him.
Phil was a great guy and worked hard to make sure we received the products which were right for us.
Phil and Keith we're amazing in their knowledge and their kindness in our search for the perfect mattress for us. I highly recommend them to everyone!
Thank you, Phil, for your excellent advice and superb service. I hadn't bought a new mattress in years and was quite overwhelmed by the wide selection to choose from. I am extremely happy with my new adjustable mattress set which makes it possible to adjust the bed and raise the head section to a slight angle , helping me breathe easier without needing to add layers and layers of pillows! Thank you!!!
I highly recommend Phil, he was a very great help and will sell the best bed for you. Great guy, very professional.
No pressure sales. Very informed sales associate. Competitive pricing. Wide selection. Really liked their device that tells you what kinds of mattresses are best for you. Our sales associate, Keith, did not rush us at all. We decided to shop around. We're going to end up buying from this store and from Keith because we received the best service and the pricing was competitive. UPDATE: We went back on Black Friday and purchased our new bed from Keith. He worked with us on pricing saving us maybe 0. Nonetheless, best customer service and extremely knowledgeable!
Mattress buying is a chore. Expect to shop and go to many stores and test and do your research. This store has deals but Do your research
Phil helped us when we were looking to purchase a mattress for one of our children. We told him what we were looking for, he showed us some reasonable options without being pushy at all. He didn't try to sell us anything we didn't need and he understood that since it was going to be a child's bed, we weren't looking to spend a ton of money. We were pleased with the experience overall and will certainly go back in the future.
I had been suffering with back problems for several weeks and decided to stop in to Mattress Outlet on my way home from work one evening. I was met by Phil who encouraged me to do the mattress mapping process before starting to test the inventory. After I did this process, Phil identified several mattresses that the mapping process thought would fit my sleep style, body weight, etc. Phil was as informed a salesman as I come across in a retail store in quite some time. His knowledge of the product was complimentary to his continued focus on that regardless of the price, the mattress had to work for me. The first night I visited the store, I did not make a purchase, but based on my experience with Phil, I was committed to buy from this store and him. Because the mattress business is competitive, I kind of expected that he would try to push me to make a decision that night, but he did not, which further validated that this store and Phil were the right place for my mattress purchase. Later that week, I returned to make the purchase. Phil remembered me, pulled the information that he had collected on me, and said take as much time as I needed, and he left me alone to make the decision. While the mattress I purchased has been excellent, the service level and style I received and observed is uncommon in today's world. It was a refreshing experience that reinforced two things: 1) I would never consider buying a mattress online even with a return guarantee and 2) professional salespeople do still exist and should be used as a vehicle to make informed purchases. As far as the delivery, it was flawless. I watched the delivery's progress on my smartphone and as it progressed to my stop, the actual delivery occurred with 5 minutes of what the tracker projected. The delivery took 5 minutes, and I was able to have it completed during my normal lunch hour. Cheers to Phil and the other staff at Mattress Outlet.
Had a great experience at Mattress Warehouse, Phil is very Knowledgeable in helping us pick out Mattress. Thank You
Amazing deal on a great mattress. Great customer service! Would definitely go back again!
Phil is very professional, knowledgeable and helped my husband and I pick the perfect bed! Highly recommend going to see him!
Very good deal. And good quality. And on time
Phil helped out my Husband and I find our new bed and made the whole process painless and fun! We were not looking forward to the process as the last time we had bought a mattress it seemed to take forever, hopping from one mattress to another. How times have changed though, now they have a cool machine that does a body scan and with the addition of some information, a list of the best mattresses is printed out for you and it only took us 4 mattress tests before we found our perfect fit! We just love our new bed, as does our German Shepherd! Thanks so much for the wonderful service! It was nice not being pressured and having time to ourselves to discuss what worked for us! Next time we are in need, we know where we'll be heading!
Nancy was our sales person in the Exton, Pa. warehouse. Nancy was knowledgeably, patient and very helpful as we were purchasing more than two beds.
Keith helped us find an awesome new mattress! I loved the technology they use to help you determine what kind of mattress you need for your body. One of the reasons I put off buying a mattress so long was I didn't know what my husband and I needed in a mattress so I avoided it. That concern was quickly mitigated the second we walked in. Keith showed us our range of options quickly. He made the process quick and painless. He educated us along the way not only about the mattress but all the other things that go with it. The mattress has been delivered. It is an amazing new sleeping experience. Thanks Keith!
Nice associate/salesman, good variety of beds to choose from. Thorough assessment of mattress type needed. Highly recommend this store!!
Had a great experience at this store location. Phil took the time to evaluate our needs and show us what mattresses would work best for us. Due to his knowledge, we were able to find exactly what we were looking for. Highly recommend Mattress Warehouse and Phil.
Needed a box spring, in a hurry ;) walked in took us right back picked one out Phil was great as was the other gentleman, I'm sorry can't remember his name..Price was right, we were in and out in like 20mins. Highly recommend this place if you're looking for professional, courteous and a good sense of humor place to get a mattress/box spring and anything else you could need for your bed :)
Still waiting for customer service! Will not ever go here again!!
Clean and spacious selling floor.Pretty good selection, could have been better and wider choices. Very quiet, just one salesperson.This was the City Ave.location.
Phil was so helpful when my wife and I were choosing a mattress. He showed us many options and explained the differences between each of them. He was never pushy which we appreciated greatly. Make sure to come to Mattress Warehouse of Pottstown and ask for Phil. You won't be disappointed!
Great service and walked away with a great deal and a new bed! We had been looking at several other area mattress stores and found this one to be the most knowledgeable and understood our needs - FANTASTIC service, quality and price - we prefer to shop local when we can and this was a great place to go! Highly recommend!
Phil was SO helpful in finding the perfect mattress! He really took his time in explaining the right options for me, from figuring out what kind of mattress I should be searching for, to finding the perfect mattress for the right price. He answered all of my questions and never tried to push me out of my price range. Very happy with the end result. Thank you!!
This gentleman Phil was exceptional, wasn't trying to press the sale and helped myself and my girlfriend pick the best mattress based on our needs. Pricing wasn't an issue for me but if you're balling on a budget he's got a plethora of knowledge to get you the best bang for your buck. Love this old Army vet, stop on by for some good conversation and a fantastic experience.
Excellent on store service prompt delivery, good installation. When we had an issue resolved it quickly.
Phil was great, we had been to a few mattress stores in the area and he was by far the most helpful and informative. I recommend buying your next bed here.
They are an awesome team. Asked what we wanted, pointed in that direction, they answered the questions and then left us to decide. THEY ARE GREAT, NOT PUSHY AT ALL. They stood away so we could talk and decide. They didn't loom over us which made us feel very comfortable. Went above and beyond to make it a pleasurable experience. We are very happy and would recommend them. Were up front and honest.
Kind service unlike the Man at Boscov’s that ignored us and disregarded any questions. My wife will be returning to shop for her group homes because ofThe kind and respectful way the customer was treated at the time of purchase and pick up Thank you, Joe C.
They are an awesome team. Asked what we wanted, pointed in that direction, they answered the questions and then left us to decide. THEY ARE GREAT, NOT PUSHY AT ALL. They stood away so we could talk and decide. They didn't loom over us which made us feel very comfortable. Went above and beyond to make it a pleasurable experience. We are very happy and would recommend them. Were up front and honest.
I’m going to start by saying I was helped by Phil . I’ve bought many things in life. Frequency breeds relationships. So I thought. I had probably 4 interactions with Phil. During these pleasantries he got to know me, as I got to know him. I had read his reviews and I’m not easily fooled. That’s the thing. He’s worthy of recognition, praise & a medal for honesty/decency- if such a thing existed. Beds are insanely expensive. I was aware and not bothered by that. We returned our bed. Phil was nicer. He wants to do right by people. The kind of man that was alive when a mans word & a handshake was enough. I went in because of his reviews and I leave there honored to have met an honest sincere individual. Speaks volumes to the company in its entirety. Thanks Phil, your approach with others is a lesson in life. Truly priceless
Phil was an absolute pleasure to work with. He helped my s/o and I out with not only the greatest deal, but the best sleep we’ve had in years. Thank you, Phil!!
It was pretty straight forward. Found a mattress in our price range we felt was reasonable. The sales person was very professional but not pushy. He did not want me to leave without buying the mattress. The ‘negotiation’ process was reasonable and the end result is we bought the mattress, mattress protector, and a new frame. We got an upgraded frame based on the sales person’s advice, again very reasonable and convincing. Could I have gotten a better deal elsewhere? Maybe, but that would have meant going to additional stores trying mattresses with no real way of knowing if it was the better deal. Hoping we keep this mattress for as long as the ten year guarantee. I would recommend a friend come here to buy a mattress.
We had an excellent experience purchasing a much needed new mattress from Phil! He was attentive and it’s clear he loves his job and cares about meeting the needs of his clients.
Phil was AMAZING! He gave me great service and listened to all my needs. The machine they have there helps them find the PERFECT bed for your needs! I couldnât be happier with my experience! Thanks again Phil!
We purchased Tempur-pedic mattress at the Pottstown location. We thought we needed to go to the flagship store in King of Prussia but learned that mattress warehouse has the full line on the floor here in Pottstown. The salesman was good, and the delivery was completed while our driveway was full of ice. The mattress was expensive but we knew that going in and have no regrets. And we also know that the prices are the same at every location; Tempur-pedicâs are not discounted anywhere. That actually made it easier to make the purchase without concerned that we were overpaying for this particular product.
