Mattress Warehouse of Pottstown

My husband and I were looking for a new mattress that would not only be comfortable, but would be within our budget. Phil took the time to explain all the different options and help us select the best mattress for our needs. He was very helpful and answered all of our questions. His customer service was exceptional. It was a great buying experience, and we are very happy with our purchase!

Phil was extremely knowledgeable and helpful with our purchase. We couldn’t be happier!!

We purchased a mattress from Phil at the end of September. He was incredibly knowledgeable and did not try to up-sell us on anything. He was very clear that more money does not equal a better night's sleep, but rather it was finding one that would work for both my husband and I. Phil was very personable and we would highly recommend him for anyone who has been struggling to find the right mattress.

My boyfriend and I were looking for a new mattress and decided to stop at Mattress Warehouse in Pottstown. Phil helped us select the perfect mattress. He took his time and got to know what we needed in order to help us select the best choice. We are extremely happy with our experience and highly recommend Mattress Warehouse in Pottstown. Ask for Phil. You won’t be disappointed!

It was a pleasure working with Phil. He really knows his stuff. He helped us pick out a mattress that is right for our needs.

We went in to just look Keith did an amazing job of listening to what we were looking for and showed us the best picks for our specific needs Can't wait to get our first nights sleep a try

Yesterday my wife and I bought a mattress from Phil! He was a sweet man and not pushy at all. We enjoyed his company and purchased a TempurPedic mattress from him. We 100% recommend him to be your next sales associate!

Phil was very excellent store service

Phil is wonderful! He was not “salesy” or pushy but helped us picked out the best mattress for us. I highly recommend going to Mattress Warehouse and seeing Phil for all your bed needs!!!

Phil was a great help. I had a good experience purchasing a mattress and box springs for my kid's bed.

The gentleman that took care of us was very nice, and knowlagable. He spent 2 1/2 hours showing us different products and giving tips for a good night's sleep

I read the other reviews before I selected this store. All true. Phil is not a "salesman"- he's a comfort consultant who invests in each customer.

Phil is a great salesman. He is very knowledgeable and will give you great service.

Nice and knowledgable. Affordable.

I stopped into Mattress Warehouse in Pottstown to purchase a mattress for my dad. I was only in town for the weekend with a mission to get a great deal on a mattress with the hope that it could be delivered while I was in town. My brother and I were lucky to have Phil as our sales associate and he was amazing. He helped us find the perfect mattress set and frame at the right price AND even found us a next day delivery window. To make the entire experience better was the actual sales experience. We walked in after getting a hard sell at a competitor and had the pleasure to meet Phil. He was professional, personable, and was the lowest pressure sales associate I have met in a while. Highly recommend Mattress Warehouse and Phil in particular.

Phil was very knowledgeable and courteous, and we were able to purchase a mattress on sale!

5 star service. They understood I had a budget to work with and Phil made sure that I met that. Mattress was affordable, comfortable and ideal for our situation. Salesman were not pushy, but helpful and listened. I would definitely choose this store over some of the local ones as the level of service is sub-par compared to Mattress Warehouse. Thanks Phil.

Great place to get a mattress they are fantastic there

We purchased Tempur-pedic mattress at the Pottstown location. We thought we needed to go to the flagship store in King of Prussia but learned that mattress warehouse has the full line on the floor here in Pottstown. The salesman was good, and the delivery was completed while our driveway was full of ice. The mattress was expensive but we knew that going in and have no regrets. And we also know that the prices are the same at every location; Tempur-pedic’s are not discounted anywhere. That actually made it easier to make the purchase without concerned that we were overpaying for this particular product.

Phil was fabulous helping to find us our perfect mattress! He was so knowledgeable and listened to our needs. The delivery was so fast and the delivery men were great setting up our frame and mattress! Highly recommend if your looking for a new mattress M

I take forever to shop for a mattress but not this time. Phil, an older guy that has been in the mattress business his entire life was very helpful. First we took the mattress test, which measures your body and pressure points, then we were off the the recommendations that the machine says would be best. Within an hour we were very happy with our new Kings Down mattress that gets delivered today, only two days after ordering. I never knew this but Mattress Firm, if you return a mattress will resell it as new after fumigating it!!!! Glad we didn't go there, besides Phil was great. I am a sales person as well and appreciated someone actually knowing the products they sell and not just BS'ing their way through the sale.

Great service. Would recommend

Thanks for everything Phil Borger it was a great experience your awesome

We went to this store looking for a bed-in-a-box because we have a small staircase that's very difficult to get things up. The staff pointed out some great options, but then told us of clearance sales on some of the top of the line hybrid mattresses that are more foldable then standard coil mattresses. We ended up purchasing a Stearns and Foster mattress at a FRACTION of the retail value. It was a deal we couldn't pass up. We love our new bed, and it was worth the struggle getting it up the stairs! Thank you to Mattress Warehouse for the great deals and awesome service.

Phil was awesome when purchasing my son's mattress's. Can't wait to come back and pick out our new bed!!

Purchased a king size mattress here in December. We liked it so much that we later purchased the same mattress in queen size for our spare bedroom. Worked with Keith the first time and Phil the second. Both are very knowledgeable. The delivery staff does a great job too.

Phil was thorough and helpful and we love our new mattress!

Phil was a real gentleman and helped us find our perfect mattress.

Thank you Phil!!! Love the new bed and have been sleeping like a baby!

Phil was very helpful with our purchase. He is a great salesman.

Phil was amazing. very helpful with my 85 year old mother.

Phil was AMAZING! He gave me great service and listened to all my needs. The machine they have there helps them find the PERFECT bed for your needs! I couldn’t be happier with my experience! Thanks again Phil!

Staff was very friendly and personable. I felt very comfortable there and was able to confidently make a decision about my new mattress because of all of the knowledge Phil shared with me. My mom and I came in while the store was very busy, and Phil happened to be there on his day off. He came up to us and greeted us right away and was more than willing to help us pick out a mattress. He helped us find just what we needed and was very accommodating. It was an enjoyable experience and I'm glad we came when we did!

Phil & Keith are the best!!!! Phil is a very honest sales rep!!! He knows what he is talking about.

Phil helped us choose a great mattress and let us try out several before we found 'the one"! Also, the delivery team arrived when they said they would and kept us updated about their arrival time. All around a great experience!!

It was pretty straight forward. Found a mattress in our price range we felt was reasonable. The sales person was very professional but not pushy. He did not want me to leave without buying the mattress. The ‘negotiation’ process was reasonable and the end result is we bought the mattress, mattress protector, and a new frame. We got an upgraded frame based on the sales person’s advice, again very reasonable and convincing. Could I have gotten a better deal elsewhere? Maybe, but that would have meant going to additional stores trying mattresses with no real way of knowing if it was the better deal. Hoping we keep this mattress for as long as the ten year guarantee. I would recommend a friend come here to buy a mattress.

Phil, the sales person, has many years in the mattress business and seemed very knowledgeable. The delivery men were very careful with carrying the items into the house and were very personable. Overall good experience.

Ask for Phil. He was very courteous and professional and helped us out so much. Highly recommend him.

Phil was excellent. He took very good care of our needs!

Phil was an absolute pleasure to work with. He helped my s/o and I out with not only the greatest deal, but the best sleep we’ve had in years. Thank you, Phil!!

No pressure sales. Very informed sales associate. Competitive pricing. Wide selection. Really liked their device that tells you what kinds of mattresses are best for you. Our sales associate, Keith, did not rush us at all. We decided to shop around. We're going to end up buying from this store and from Keith because we received the best service and the pricing was competitive. UPDATE: We went back on Black Friday and purchased our new bed from Keith. He worked with us on pricing saving us maybe 0. Nonetheless, best customer service and extremely knowledgeable!

Mattress buying is a chore. Expect to shop and go to many stores and test and do your research. This store has deals but Do your research

They are an awesome team. Asked what we wanted, pointed in that direction, they answered the questions and then left us to decide. THEY ARE GREAT, NOT PUSHY AT ALL. They stood away so we could talk and decide. They didn't loom over us which made us feel very comfortable. Went above and beyond to make it a pleasurable experience. We are very happy and would recommend them.

Phil helped us when we were looking to purchase a mattress for one of our children. We told him what we were looking for, he showed us some reasonable options without being pushy at all. He didn't try to sell us anything we didn't need and he understood that since it was going to be a child's bed, we weren't looking to spend a ton of money. We were pleased with the experience overall and will certainly go back in the future.

Nice associate/salesman, good variety of beds to choose from. Thorough assessment of mattress type needed. Highly recommend this store!!

Needed a box spring, in a hurry ;) walked in took us right back picked one out Phil was great as was the other gentleman, I'm sorry can't remember his name..Price was right, we were in and out in like 20mins. Highly recommend this place if you're looking for professional, courteous and a good sense of humor place to get a mattress/box spring and anything else you could need for your bed :)

Four letters......Phil. This guy was great. old school, straight shooter who knows his product. He helped me find the right mattress at the right price. call to see when he works before you go.

Clean and spacious selling floor. Pretty good selection, could have been better and wider choices. Very quiet, just one salesperson.This was the City Ave.location.

Still waiting for customer service! Will not ever go here again!!

Phil was so helpful when my wife and I were choosing a mattress. He showed us many options and explained the differences between each of them. He was never pushy which we appreciated greatly. Make sure to come to Mattress Warehouse of Pottstown and ask for Phil. You won't be disappointed!

Phil was SO helpful in finding the perfect mattress! He really took his time in explaining the right options for me, from figuring out what kind of mattress I should be searching for, to finding the perfect mattress for the right price. He answered all of my questions and never tried to push me out of my price range. Very happy with the end result. Thank you!!

This gentleman Phil was exceptional, wasn't trying to press the sale and helped myself and my girlfriend pick the best mattress based on our needs. Pricing wasn't an issue for me but if you're balling on a budget he's got a plethora of knowledge to get you the best bang for your buck. Love this old Army vet, stop on by for some good conversation and a fantastic experience.

Excellent Service and mattress buying experience with Phil as our salesperson!! We took a mattress test to find the best mattress for our body types and preferences and Phil recommended a few styles and gave us time to try them each out! We both fell in love with exact same mattress so it's working out great! After delivery follow-up was great!

We had an excellent experience purchasing a much needed new mattress from Phil! He was attentive and it’s clear he loves his job and cares about meeting the needs of his clients.

It was a very pleasant experience getting our new mattress and we learned alot as well to help us make the right choice. Highly recommend.

Thank you Phil for your undivided attention in assisting me with a mattress purchase for our spare bedroom. Your attention to detail (knowledge), honesty, and kind mannerism made the experience a pleasant one.

Amazing, fast, knowledgeable and convenient. These are the words to explain my interaction with Matress Warehouse and more specifically, our salesman Phil. What a wonderful man! This is the place to go in town for all of your matress needs. Thank you Phil!!

I’m going to start by saying I was helped by Phil . I’ve bought many things in life. Frequency breeds relationships. So I thought. I had probably 4 interactions with Phil. During these pleasantries he got to know me, as I got to know him. I had read his reviews and I’m not easily fooled. That’s the thing. He’s worthy of recognition, praise & a medal for honesty/decency- if such a thing existed. Beds are insanely expensive. I was aware and not bothered by that. We returned our bed. Phil was nicer. He wants to do right by people. The kind of man that was alive when a mans word & a handshake was enough. I went in because of his reviews and I leave there honored to have met an honest sincere individual. Speaks volumes to the company in its entirety. Thanks Phil, your approach with others is a lesson in life. Truly priceless

Phil was a great guy and worked hard to make sure we received the products which were right for us.

Thank you, Phil, for your excellent advice and superb service. I hadn't bought a new mattress in years and was quite overwhelmed by the wide selection to choose from. I am extremely happy with my new adjustable mattress set which makes it possible to adjust the bed and raise the head section to a slight angle , helping me breathe easier without needing to add layers and layers of pillows! Thank you!!!

Phil and Keith we're amazing in their knowledge and their kindness in our search for the perfect mattress for us. I highly recommend them to everyone!

I highly recommend Phil, he was a very great help and will sell the best bed for you. Great guy, very professional.

I had been suffering with back problems for several weeks and decided to stop in to Mattress Outlet on my way home from work one evening. I was met by Phil who encouraged me to do the mattress mapping process before starting to test the inventory. After I did this process, Phil identified several mattresses that the mapping process thought would fit my sleep style, body weight, etc. Phil was as informed a salesman as I come across in a retail store in quite some time. His knowledge of the product was complimentary to his continued focus on that regardless of the price, the mattress had to work for me. The first night I visited the store, I did not make a purchase, but based on my experience with Phil, I was committed to buy from this store and him. Because the mattress business is competitive, I kind of expected that he would try to push me to make a decision that night, but he did not, which further validated that this store and Phil were the right place for my mattress purchase. Later that week, I returned to make the purchase. Phil remembered me, pulled the information that he had collected on me, and said take as much time as I needed, and he left me alone to make the decision. While the mattress I purchased has been excellent, the service level and style I received and observed is uncommon in today's world. It was a refreshing experience that reinforced two things: 1) I would never consider buying a mattress online even with a return guarantee and 2) professional salespeople do still exist and should be used as a vehicle to make informed purchases. As far as the delivery, it was flawless. I watched the delivery's progress on my smartphone and as it progressed to my stop, the actual delivery occurred with 5 minutes of what the tracker projected. The delivery took 5 minutes, and I was able to have it completed during my normal lunch hour. Cheers to Phil and the other staff at Mattress Outlet.

Had a great experience at Mattress Warehouse, Phil is very Knowledgeable in helping us pick out Mattress. Thank You

Phil is very professional, knowledgeable and helped my husband and I pick the perfect bed! Highly recommend going to see him!

Amazing deal on a great mattress. Great customer service! Would definitely go back again!

Phil helped out my Husband and I find our new bed and made the whole process painless and fun! We were not looking forward to the process as the last time we had bought a mattress it seemed to take forever, hopping from one mattress to another. How times have changed though, now they have a cool machine that does a body scan and with the addition of some information, a list of the best mattresses is printed out for you and it only took us 4 mattress tests before we found our perfect fit! We just love our new bed, as does our German Shepherd! Thanks so much for the wonderful service! It was nice not being pressured and having time to ourselves to discuss what worked for us! Next time we are in need, we know where we'll be heading!

Keith helped us find an awesome new mattress! I loved the technology they use to help you determine what kind of mattress you need for your body. One of the reasons I put off buying a mattress so long was I didn't know what my husband and I needed in a mattress so I avoided it. That concern was quickly mitigated the second we walked in. Keith showed us our range of options quickly. He made the process quick and painless. He educated us along the way not only about the mattress but all the other things that go with it. The mattress has been delivered. It is an amazing new sleeping experience. Thanks Keith!

Kind service unlike the Man at Boscov’s that ignored us and disregarded any questions. My wife will be returning to shop for her group homes because of The kind and respectful way the customer was treated at the time of purchase and pick up Thank you, Joe C.

Nancy was our sales person in the Exton, Pa. warehouse. Nancy was knowledgeably, patient and very helpful as we were purchasing more than two beds.

Very good deal. And good quality. And on time

Had a great experience at this store location. Phil took the time to evaluate our needs and show us what mattresses would work best for us. Due to his knowledge, we were able to find exactly what we were looking for. Highly recommend Mattress Warehouse and Phil.

Phil was very knowledgeable and helpful.

Great service and walked away with a great deal and a new bed! We had been looking at several other area mattress stores and found this one to be the most knowledgeable and understood our needs - FANTASTIC service, quality and price - we prefer to shop local when we can and this was a great place to go! Highly recommend!

Excellent on store service prompt delivery, good installation. When we had an issue resolved it quickly.

Phil was great, we had been to a few mattress stores in the area and he was by far the most helpful and informative. I recommend buying your next bed here.

Phil was fantastic! My husband and I went to mattress warehouse unsure of the type of new mattress to buy. Phil helped us find the perfect fit for the both of us and identify the best pillows for our sleeping style. I would highly recommend going to Phil for your new mattress needs.

Great prices but it was a hassle getting everything done the box spring was to big and I dont blame them it was height of stair case so they sent me 2 that for up the steps to make one but then noone had any idea who was taking the old bed so I was stuck with a box frame in my front yard for a week

They are an awesome team. Asked what we wanted, pointed in that direction, they answered the questions and then left us to decide. THEY ARE GREAT, NOT PUSHY AT ALL. They stood away so we could talk and decide. They didn't loom over us which made us feel very comfortable. Went above and beyond to make it a pleasurable experience. We are very happy and would recommend them.

It was a great experience- I always expect high pressure sales when I'm shopping for beds and furniture. The sales people were very helpful and I got a great deal- would highly recommend

It was a great experience- I always expect high pressure sales when I'm shopping for beds and furniture. The sales people were very helpful and I got a great deal- would highly recommend