Mattress Warehouse of Pottstown

Four letters......Phil. This guy was great. old school, straight shooter who knows his product. He helped me find the right mattress at the right price. call to see when he works before you go.

Needed a box spring, in a hurry ;) walked in took us right back picked one out Phil was great as was the other gentleman, I'm sorry can't remember his name..Price was right, we were in and out in like 20mins. Highly recommend this place if you're looking for professional, courteous and a good sense of humor place to get a mattress/box spring and anything else you could need for your bed :)

Had a great experience at this store location. Phil took the time to evaluate our needs and show us what mattresses would work best for us. Due to his knowledge, we were able to find exactly what we were looking for. Highly recommend Mattress Warehouse and Phil.

Nice associate/salesman, good variety of beds to choose from. Thorough assessment of mattress type needed. Highly recommend this store!!

Keith helped us find an awesome new mattress! I loved the technology they use to help you determine what kind of mattress you need for your body. One of the reasons I put off buying a mattress so long was I didn't know what my husband and I needed in a mattress so I avoided it. That concern was quickly mitigated the second we walked in. Keith showed us our range of options quickly. He made the process quick and painless. He educated us along the way not only about the mattress but all the other things that go with it. The mattress has been delivered. It is an amazing new sleeping experience. Thanks Keith!

Kind service unlike the Man at Boscov??s that ignored us and disregarded any questions. My wife will be returning to shop for her group homes because of The kind and respectful way the customer was treated at the time of purchase and pick up Thank you, Joe C.

Nancy was our sales person in the Exton, Pa. warehouse. Nancy was knowledgeably, patient and very helpful as we were purchasing more than two beds.

Very good deal. And good quality. And on time

Phil helped out my Husband and I find our new bed and made the whole process painless and fun! We were not looking forward to the process as the last time we had bought a mattress it seemed to take forever, hopping from one mattress to another. How times have changed though, now they have a cool machine that does a body scan and with the addition of some information, a list of the best mattresses is printed out for you and it only took us 4 mattress tests before we found our perfect fit! We just love our new bed, as does our German Shepherd! Thanks so much for the wonderful service! It was nice not being pressured and having time to ourselves to discuss what worked for us! Next time we are in need, we know where we'll be heading!

Phil is very professional, knowledgeable and helped my husband and I pick the perfect bed! Highly recommend going to see him!

Amazing deal on a great mattress. Great customer service! Would definitely go back again!

Had a great experience at Mattress Warehouse, Phil is very Knowledgeable in helping us pick out Mattress. Thank You

I had been suffering with back problems for several weeks and decided to stop in to Mattress Outlet on my way home from work one evening. I was met by Phil who encouraged me to do the mattress mapping process before starting to test the inventory. After I did this process, Phil identified several mattresses that the mapping process thought would fit my sleep style, body weight, etc. Phil was as informed a salesman as I come across in a retail store in quite some time. His knowledge of the product was complimentary to his continued focus on that regardless of the price, the mattress had to work for me. The first night I visited the store, I did not make a purchase, but based on my experience with Phil, I was committed to buy from this store and him. Because the mattress business is competitive, I kind of expected that he would try to push me to make a decision that night, but he did not, which further validated that this store and Phil were the right place for my mattress purchase. Later that week, I returned to make the purchase. Phil remembered me, pulled the information that he had collected on me, and said take as much time as I needed, and he left me alone to make the decision. While the mattress I purchased has been excellent, the service level and style I received and observed is uncommon in today's world. It was a refreshing experience that reinforced two things: 1) I would never consider buying a mattress online even with a return guarantee and 2) professional salespeople do still exist and should be used as a vehicle to make informed purchases. As far as the delivery, it was flawless. I watched the delivery's progress on my smartphone and as it progressed to my stop, the actual delivery occurred with 5 minutes of what the tracker projected. The delivery took 5 minutes, and I was able to have it completed during my normal lunch hour. Cheers to Phil and the other staff at Mattress Outlet.

Phil helped us when we were looking to purchase a mattress for one of our children. We told him what we were looking for, he showed us some reasonable options without being pushy at all. He didn't try to sell us anything we didn't need and he understood that since it was going to be a child's bed, we weren't looking to spend a ton of money. We were pleased with the experience overall and will certainly go back in the future.

They are an awesome team. Asked what we wanted, pointed in that direction, they answered the questions and then left us to decide. THEY ARE GREAT, NOT PUSHY AT ALL. They stood away so we could talk and decide. They didn't loom over us which made us feel very comfortable. Went above and beyond to make it a pleasurable experience. We are very happy and would recommend them. _??Were up front and honest.

No pressure sales. Very informed sales associate. Competitive pricing. Wide selection. Really liked their device that tells you what kinds of mattresses are best for you. Our sales associate, Keith, did not rush us at all. We decided to shop around. We're going to end up buying from this store and from Keith because we received the best service and the pricing was competitive. UPDATE: We went back on Black Friday and purchased our new bed from Keith. He worked with us on pricing saving us maybe 0. Nonetheless, best customer service and extremely knowledgeable!

I highly recommend Phil, he was a very great help and will sell the best bed for you. Great guy, very professional.

Phil and Keith we're amazing in their knowledge and their kindness in our search for the perfect mattress for us. I highly recommend them to everyone!

Thank you, Phil, for your excellent advice and superb service. I hadn't bought a new mattress in years and was quite overwhelmed by the wide selection to choose from. I am extremely happy with my new adjustable mattress set which makes it possible to adjust the bed and raise the head section to a slight angle , helping me breathe easier without needing to add layers and layers of pillows! Thank you!!!

Phil was a great guy and worked hard to make sure we received the products which were right for us.

I??m going to start by saying I was helped by Phil . I??ve bought many things in life. Frequency breeds relationships. So I thought. I had probably 4 interactions with Phil. During these pleasantries he got to know me, as I got to know him. I had read his reviews and I??m not easily fooled. That??s the thing. He??s worthy of recognition, praise & a medal for honesty/decency- if such a thing existed. Beds are insanely expensive. I was aware and not bothered by that. We returned our bed. Phil was nicer. He wants to do right by people. The kind of man that was alive when a mans word & a handshake was enough. I went in because of his reviews and I leave there honored to have met an honest sincere individual. Speaks volumes to the company in its entirety. Thanks Phil, your approach with others is a lesson in life. Truly priceless

Phil was an absolute pleasure to work with. He helped my s/o and I out with not only the greatest deal, but the best sleep we??ve had in years. Thank you, Phil!!

Phil was excellent. He took very good care of our needs!

Ask for Phil. He was very courteous and professional and helped us out so much. Highly recommend him.

Phil, the sales person, has many years in the mattress business and seemed very knowledgeable. The delivery men were very careful with carrying the items into the house and were very personable. Overall good experience.

Worked with keith today straight forward honest and was a huge matress. After a bad experience at another store across the street keith offered me free shipping and explained everything very well that I left with no questions. I will definitely recommend this place to people. Well done keith.

It was pretty straight forward. Found a mattress in our price range we felt was reasonable. The sales person was very professional but not pushy. He did not want me to leave without buying the mattress. The ???negotiation?? process was reasonable and the end result is we bought the mattress, mattress protector, and a new frame. We got an upgraded frame based on the sales person??s advice, again very reasonable and convincing. Could I have gotten a better deal elsewhere? Maybe, but that would have meant going to additional stores trying mattresses with no real way of knowing if it was the better deal. Hoping we keep this mattress for as long as the ten year guarantee. I would recommend a friend come here to buy a mattress.

Phil helped us choose a great mattress and let us try out several before we found 'the one"! Also, the delivery team arrived when they said they would and kept us updated about their arrival time. All around a great experience!!

Phil & Keith are the best!!!! Phil is a very honest sales rep!!! He knows what he is talking about.

Amazing, fast, knowledgeable and convenient. These are the words to explain my interaction with Matress Warehouse and more specifically, our salesman Phil. What a wonderful man! This is the place to go in town for all of your matress needs. Thank you Phil!!

We had an excellent experience purchasing a much needed new mattress from Phil! He was attentive and it??s clear he loves his job and cares about meeting the needs of his clients.

It was a very pleasant experience getting our new mattress and we learned alot as well to help us make the right choice. Highly recommend.

Thank you Phil for your undivided attention in assisting me with a mattress purchase for our spare bedroom. Your attention to detail (knowledge), honesty, and kind mannerism made the experience a pleasant one.

Staff was very friendly and personable. I felt very comfortable there and was able to confidently make a decision about my new mattress because of all of the knowledge Phil shared with me. My mom and I came in while the store was very busy, and Phil happened to be there on his day off. He came up to us and greeted us right away and was more than willing to help us pick out a mattress. He helped us find just what we needed and was very accommodating. It was an enjoyable experience and I'm glad we came when we did!

Phil was AMAZING! He gave me great service and listened to all my needs. The machine they have there helps them find the PERFECT bed for your needs! I couldn??t be happier with my experience! Thanks again Phil!

Phil was very helpful with our purchase. He is a great salesman.

Phil was amazing. very helpful with my 85 year old mother.

Thank you Phil!!! Love the new bed and have been sleeping like a baby!

Phil was thorough and helpful and we love our new mattress!

Phil was a real gentleman and helped us find our perfect mattress.

Phil helped me find the correct pillow, having a bad neck, so I could sleep better. Once again, Phil, thank you. Rev DFMillard

Phil was awesome when purchasing my son's mattress's. Can't wait to come back and pick out our new bed!!

Purchased a king size mattress here in December. We liked it so much that we later purchased the same mattress in queen size for our spare bedroom. Worked with Keith the first time and Phil the second. Both are very knowledgeable. The delivery staff does a great job too.

Great service. Would recommend

Thanks for everything Phil Borger it was a great experience your awesome

After the traditional bed slats started to crack on our current bed-frame, we decided to look into an adjustable bed. Our tempur-pedic mattress is fairly new and we had no need to replace it at this time. We decided to try Mattress Warehouse Pottstown because they carry a large selection tempur-pedic products. Phil (Flip) Borger guided us in our selection by actually educating us on our choices. Our previously purchased bed-frame was not going to work with the new adjustable base, so in addition to the adjustable base we purchased a beautiful iron bed which accentuates our existing side tables and dressers. Additionally, Mattress Warehouse's pricing fit our budget beautifully. We are so pleased with our purchase and thank Mr. Borger once again for all of his courteous and professional assistance in helping us make our choice. We definitely recommend Mattress Warehouse and Mr. Borger to our family and friends!

We went to this store looking for a bed-in-a-box because we have a small staircase that's very difficult to get things up. The staff pointed out some great options, but then told us of clearance sales on some of the top of the line hybrid mattresses that are more foldable then standard coil mattresses. We ended up purchasing a Stearns and Foster mattress at a FRACTION of the retail value. It was a deal we couldn't pass up. We love our new bed, and it was worth the struggle getting it up the stairs! Thank you to Mattress Warehouse for the great deals and awesome service.

I take forever to shop for a mattress but not this time. Phil, an older guy that has been in the mattress business his entire life was very helpful. First we took the mattress test, which measures your body and pressure points, then we were off the the recommendations that the machine says would be best. Within an hour we were very happy with our new Kings Down mattress that gets delivered today, only two days after ordering. I never knew this but Mattress Firm, if you return a mattress will resell it as new after fumigating it!!!! Glad we didn't go there, besides Phil was great. I am a sales person as well and appreciated someone actually knowing the products they sell and not just BS'ing their way through the sale.

Phil was fabulous helping to find us our perfect mattress! He was so knowledgeable and listened to our needs. The delivery was so fast and the delivery men were great setting up our frame and mattress! Highly recommend if your looking for a new mattress M

We purchased Tempur-pedic mattress at the Pottstown location. We thought we needed to go to the flagship store in King of Prussia but learned that mattress warehouse has the full line on the floor here in Pottstown. The salesman was good, and the delivery was completed while our driveway was full of ice. The mattress was expensive but we knew that going in and have no regrets. And we also know that the prices are the same at every location; Tempur-pedic??s are not discounted anywhere. That actually made it easier to make the purchase without concerned that we were overpaying for this particular product.

Great place to get a mattress they are fantastic there

5 star service. They understood I had a budget to work with and Phil made sure that I met that. Mattress was affordable, comfortable and ideal for our situation. Salesman were not pushy, but helpful and listened. I would definitely choose this store over some of the local ones as the level of service is sub-par compared to Mattress Warehouse. Thanks Phil.

Amazing service! Worked with Phil and Keith. They both wanted nothing more than to help us meet our budget. I highly recommend!

Very impressed with the staff and pricing. Phil was excellent and helped my fiance and I find our perfect mattress at an affordable price.

After reading the reviews for this store, I did some online shopping. Instead of ordering online, I contacted the store to see if the products were available for pick up the next day. Greg (famous in the previous reviews) answered the phone. We spoke of my intentions and he was very accommodating to our needs; although, he would need to call me back with alternate products as what we're looking for is only available for order online. A short time later, Greg called back with products to meet our needs and price range! Greg, you are THE best! Sorry we'll miss you when we come to pick up, but look forward to doing business with your store and meeting you in person in the future. Thank you SO much for going the extra mile for us!

A beautiful new store with great selections and an excellent staff especially Greg.