Mattress Warehouse of Philadelphia - Bala Cynwyd

Store Hours

Frequently Asked Questions

Does Mattress Warehouse offer delivery?

Yes, Mattress Warehouse offers White Glove Delivery for qualifying purchases. We can also ship items for you to pick up at any store, or directly to your house. Delivery fees may apply.

Can Mattress Warehouse take away my old mattress and box springs?

Yes, Mattress Warehouse can take away your old mattress and box springs. There is a $14.99 removal fee per item removed.

What mattresses are on sale at Mattress Warehouse?

Mattress Warehouse has different sales going on throughout the year. To see what’s available as part of the current sale, visit https://sleephappens.com/collections/specials-and-sales.

What is bedMATCH® and how does it work at Mattress Warehouse?

bedMATCH® is Mattress Warehouse’s patented diagnostic sleep system that does what its competition cannot — it makes scientific recommendations on the best mattress specifically for you. Through advanced technology, the bedMATCH® system uses 18 statistical measurements and thousands of scientific calculations to determine the best mattress for not only your body type but for your sleep preferences and needs.

What if I don’t like my new mattress? What is Mattress Warehouse’s cancellation and return policy?

If you are not satisfied with your original mattress after 30 days of use, contact Mattress Warehouse to begin the process for your one-time comfort You can test out your mattress for up to one year before deciding whether you want to keep your original selection or utilize the comfort exchange program. If you use the Comfort Guarantee program, you will receive a 100 percent credit of the original purchase price to be applied toward the current ticketed price of the replacement mattress. You will be responsible for any difference above and beyond the amount of your credit once you make your mattress exchange. Certain fees apply.

If you need to cancel your order for any reason, you may do so within 24 hours with no penalty. If, after 24 hours from the time of your order, products have been shipped, but not yet arrived at your home, Mattress Warehouse reserves the right to assess both a 20 percent restocking fee and any freight charges that were incurred in shipping your order.