Mattress Warehouse of Monroeville

We stopped in on a Saturday and worked with Andy. He was fabulous! He was super knowledgeable and helped us make our decision painlessly. 10/10 give that man a raise

We worked with Jerri and she was extremely knowledgeable and helpful. Got us fitted for the right mattress for our needs, showed us various options available, but wasn't pushy. Looking forward to our delivery and many nights of comfort! We will recommend her and Mattress Warehouse to anyone we know who is in the market to purchase a new bed!

We highly recommend Mattress Warehouse for outstanding service and help in choosing the perfect mattress. We didn't even know that Twin mattresses came in XL, which turned out to be the perfect transition for our son's new bed. Thank you Jake and MW!

Victoria was extremely knowledgeable and matched me to the perfect mattress. Excellent customer service!

Visit was good prices were great

We had a great experience from start to finish. We were greeted when we walked in door and used the mattress machine. We tried lots of different mattress and the lady who helped was so nice and patient. (I think her name was Jerry) Checking out was easy and so was delivery! We bought this on a Saturday and it was delivered 3 days later on a Tuesday. It was great! They called letting me know they would be to my house in 10 mins and they were! I would buy from them again.

Very professional amd prompt service. I was not pressured and was guided in the right direction. The bed test was amazing. This is the second purchase from this location, and I was treated with kindness.

The manager Jimmy and his employee Derrick were so informative, friendly and helpful. My husband and I could not have went to a better place to purchase a new, very much needed mattress. Jimmy threw in extras for free that were not part of any promotion. He literally did it out of the goodness of his heart and we are so grateful. We will DEFINITELY be referring Mattress Warehouse of Monroeville to our friends and family.

Mattress Warehouse in Monroeville provides the community with their variable types of mattresses that will to be supplied to the community from low price too high priced mattresses that are required for the community so what do you want at a high price are you want to play with medium price at low price there is a mattress to suit your need we are proud to have them in Pittsburgh Monroeville to help us to meet our sleeping need sleep well their buyers

My husband and I have dealt with Jerri on a few different occasions, she has always been very helpful and kind. Jerri usually goes out of her way to go above and beyond to ensure the customer's satisfaction. Eric and J. Jones

my wife and myself had a great experience at the store. Jerri, Randy and Doug. all worked together as a team to get us into what we needed. they did not pressure us like most sales people do. they were all 3 great . they treated us well kept us laughing and chatting. we felt that they treated us with the upmost respect. Job well done . I am sure to return if i need anything else. please give them all Kudos and buy them a lunch.

Jerri is fantastic, I would highly recommend!!!

Jimmy and the entire staff were extremely personable and helpful. They had us lay in the test bed and showed us 3 different options and never pressured us into anything. Jimmy decided to throw in a pillow, for each of us, and a mattress cover. They were very friendly and truly were listening to our needs. If you are looking to be helped and listened to and not pressured into sales, go see Jimmy and Derek! Being a manager and in service myself, I could not have asked for a better experience.

Jimmy was fantastic and patient. Gave me plenty of budget options and I??m certain I will love my new bed!

I??ve never purchased a mattress before so the experience was all new. My sales person Jerry was fantastic. The store had a machine that you laid on and it figured out what types of mattresses to try. Jerry took me to all of them and patiently waited for me to figure out which I liked best which ended up being the most expensive out of the bunch. I knew it was a quality mattress though that I??d have for 10+ years. I slept on it for the first time the other day and woke up feeling like it was the best sleep I??ve had in a long time! I am very happy with the store, sales people, the experience and my investment in the mattress.

I bought a mattress today from this store after going to 4 other stores. They had the best quality for the price and both Randy and Jerri helped to make the decision easier. They answered all my questions and really seemed to care I get the mattress I will be most happy with.

Great prices.... Friendly staff Check them out

Had a very good experience at this location. I was greeted by James when first entering considered turning around to leave due to first glance prices but after explaining my price range he helped out by testing multiple beds in my range. James was very professional about explaining the pros and cons of everything found a matress I was very happy with just waiting on delivery now. I would recommend giving it a try

Great mattress store. LOVE the "test bed," which analyzes your sleep position, to determine the type of mattress (soft, medium or firm) best suited for you. The staff is extremely helpful and well informed. Best of all, they have their own mattress line, which comes with a 20 year warranty.

Efficient, effective and friendly service by Jerri! Under a tight schedule and with health concerns, I wanted to review queen mattress options. Jerri patiently but expeditiously addressed my inquiries and showed me the options allowing me to choose - from actual experience - the best for me. This person-to-person service makes "traditional" shopping irreplaceable, in my opinion. I have ordered a mattress online - but in that case only price mattered; in this case quality and serviceability did. *Thank you much, Jerri!* p.s. Jerri followed-up on the delivery which had to be rescheduled due to inclement weather.

Update. In steps Dave and DM Rob. They did everything to make things right. They truely understood the issue and went over and beyond. Thanks guys! Customer Service is a joke. Order mattress and promised 1 week. Week passes by and promised next week. That week goes by and not delivered again. What a joke!

Martin and I are so happy with the queen matress set we bought here. They worked with us and helped so much getting into what we wanted. We will definitely be going back to get new sets for our girls!!!! You won't be disappointed when you shop here!

I have been suffering from back pain from many wrong beds over the past five years. Jimmy was fantastic, taking his time with me to make sure I got the right bed and pillow, using their in-store technology to measure your body dimensions. Looking forward to my new bed tomorrow and, hopefully, great restful nights of sleep, free of pain! Thanks again Jimmy for your professionalism and time!

Ask for Jimmy, he was wonderful! Very helpful and patient without making me feel rushed. I was back and forth between a few places, but ended up buying a mattress from here because of Jimmy??s expertise and professionalism. Very pleased.

Carl was very helpful salesman. Couldn't have purchased a mattress with out him

I was really appreciative to walk in and find exactly what I needed without breaking the bank. Carl was helpful and super easy to work with. Great customer service, I??d recommend this store to any friends or family.

Carl helped me find what I needed with great customer service!

We looking for mattresses today and nothing seems to fit what we were looking until we met Carl we walked us through and boom we found what we were looking very friendly, knowledgeable and professional explained everything in detail we highly recommended him to anyone looking for mattress, we left the store very _?ր I Good job Carl

Carl was great...got an awesome deal.

Carl was our sales associate and he was the absolute best by far. He was very knowledgeable and straight to the point. He answered our 50,000 questions lol with no problem. He made the whole process smooth like butter! Carl was just beyond exceptional. I would definitely recommend him for your next purchase.

We had a fantastic experience at the Monroeville store. Carl was great! World class customer service. We will definitely recommend them to all our family and friends. Thank you for everything!

I was pleased and impressed with Mattress Warehouse the Miracle Mile Store. The manager Doug was very knowledgeable, patient, helpful and personable. He provided us with information that was so helpful and very much needed. I really appreciated the time he spent us to ensure we felt content with our decision.

We came to mattress warehouse in need of a queen mattress we were greeted by Doug and he was beyond helpful, knowledgeable, patient, kind, and sympathetic towards the elderly and handicaped. He made the experience easy and painless. We really appreciate all of the help and we are really glad we had stopped by this location. Now all we need is the mattress to be delivered so I can get the best night's sleep of my life. Thank you again Doug.

The customer service was great they showed me many different models and tested how I sleep. I would recommend them to anyone!

Doug was absolutely amazing!!!!!! We just made our purchase today!!!!! Doug went out of his way to take care of us. My husband and I have been looking for the perfect mattress for us for a while and we have gone to several stores...but when we came to this particular store Doug made our experience worth while. So glad I stopped by this location!!! Doug clearly understands how to take care of customers he should be the manager of this location!!!!

Well love the mattress. However, the delivery experience was a disappointing. I was given a window of 1:30 - 4:30 pm. The delivery truck did not show up until 7 pm. I called the customer service and they refunded my delivery charge.

Jimmy was very informative; I could fall asleep here!!

Jerri in the Monroeville store did an excellent job helping us choose our new mattress and providing us options to help us make a decision on which mattress to choose. She was very professional.

Everything was great until first delivery which failed to meet expectations however their sales team and customer service stood behind their product and delivery and they did a good job.

Such a great help in helping us trying to find mattress that would comfort us both.

The bed we ordered is great, very comfortable. The service however, was not. We were first told our mattress would arrive between 10am and 1 PM, then it was moved to 130pm to 430pm, and finally moved to 6pm. Otherwise, good investment.