Mattress Warehouse of Monroeville

Jessica at the Monroeville store was very friendly and easy to work with. The new mattress and adjustable frame are wonderful! No regrets :)

Excellent service from Brandon at the new location on Rt 22. Purchased a king sized bed and frame at a great price, with delivery in 2 days.

Love my new adjustable bed!

Percy and Carl were very helpful. I would definitely go back.

Percy and Carl, was most helpful with assisting me with my mattress purchase. They were very professional and knowledgeable about the product. I made my decision to purchase this wonderful mattress due to their ecxellent service. I would recommend Mattress Warehouse to all.

Came in super late to purchase a new king size mattress and the store manager Carl was super helpful and considerate in taking his time to help us find an amazing bed! He found us something that was great to sleep on and was affordable. Definitely recommend you come see Carl

Quick painless courteous friendly Carl hooked me up very smoothly

Had a very good experience at this store they were very helpful .

Carl and Percy were wonderful, they helped me find a great comfortable bed!

Carl is fantastic! I really felt like he cared about finding us the proper bed. Didnt feel pressured or rushed into purchasing something. He took his time to make sure we were looking at mattresses that fit our needs. Highly recommend him!!

Carl and Percy were great help! Stop by and let them fit you for a new mattress.

Stopped in to browse for mattresses. The salesman Carl was able to take us through the options that would fit into our budget. We found a perfect mattress. Thank you Carl for your help.

The employees here were very helpful and professional! We came in for one thing, and they were able to help us locate it quickly and promptly. They made me want to come here again for any of my future needs!

Carl. Was extremely helpful and really cared about my health issues. It was a pleasant experience not like the other experiences I had trying to buy a bed and feeling like I was being pushed around.

Carl was very helpful and knowledgeable great service and great pricing.

The salesman, Percy was very friendly and knowledgeable. The manager, Carl was great. He worked within my budget. Great a great mattress set. Had a wonderful experience. This is a great place to buy a mattress set from.

Carl was excellent through the process of getting a mattress. Very helpful and answered any questions I had! No pressure while looking around and helped me figure out which mattress was the best fit for me. Overall a great experience I would definitley recommend.

Exceptional customer service. Carl was great very helpful and welcoming. Thank you for all your help. Your detailed understanding of my purchase was proficient and professional.

Carl was very knowledgeable and helpful. He worked with me to find a quality, affordable mattress to suit my needs. I definitely recommend buying from Mattress Warehouse!

Jerri is fantastic, I would highly recommend!!!

Worst Experience Ever!! WARNING: NEVER DO BUSINESS WITH THEM Mattress -arrived with a stain on the bottom. -haven’t slept on the bed since it arrived 3 weeks ago -had to adjust the heavy mattress and base myself after being told by the sales it “was in my mind” that the bed was adjusted too high Store Associates -rude and degrading Customer Service -hung up on me -said the stain was my fault -been calling for weeks Silicon Packets that are poisonous Packets that absorb moisture -left under bed & my dogs hide under the bed...thanks goodness my dogs didn’t get them

worst experience ever-----returned mattress twice because of sag.

The bed we ordered is great, very comfortable. The service however, was not. We were first told our mattress would arrive between 10am and 1 PM, then it was moved to 130pm to 430pm, and finally moved to 6pm. Otherwise, good investment.

I have been suffering from back pain from many wrong beds over the past five years. Jimmy was fantastic, taking his time with me to make sure I got the right bed and pillow, using their in-store technology to measure your body dimensions. Looking forward to my new bed tomorrow and, hopefully, great restful nights of sleep, free of pain! Thanks again Jimmy for your professionalism and time!

Jimmy was very informative; I could fall asleep here!!

Ask for Jimmy, he was wonderful! Very helpful and patient without making me feel rushed. I was back and forth between a few places, but ended up buying a mattress from here because of Jimmy’s expertise and professionalism. Very pleased.

Jimmy was fantastic and patient. Gave me plenty of budget options and I’m certain I will love my new bed!

I’ve never purchased a mattress before so the experience was all new. My sales person Jerry was fantastic. The store had a machine that you laid on and it figured out what types of mattresses to try. Jerry took me to all of them and patiently waited for me to figure out which I liked best which ended up being the most expensive out of the bunch. I knew it was a quality mattress though that I’d have for 10+ years. I slept on it for the first time the other day and woke up feeling like it was the best sleep I’ve had in a long time! I am very happy with the store, sales people, the experience and my investment in the mattress.

Very professional amd prompt service. I was not pressured and was guided in the right direction. The bed test was amazing. This is the second purchase from this location, and I was treated with kindness.

Great mattress store. LOVE the "test bed," which analyzes your sleep position, to determine the type of mattress (soft, medium or firm) best suited for you. The staff is extremely helpful and well informed. Best of all, they have their own mattress line, which comes with a 20 year warranty.

Mattress Warehouse in Monroeville provides the community with their variable types of mattresses that will to be supplied to the community from low price too high priced mattresses that are required for the community so what do you want at a high price are you want to play with medium price at low price there is a mattress to suit your need we are proud to have them in Pittsburgh Monroeville to help us to meet our sleeping need sleep well their buyers

The manager Jimmy and his employee Derrick were so informative, friendly and helpful. My husband and I could not have went to a better place to purchase a new, very much needed mattress. Jimmy threw in extras for free that were not part of any promotion. He literally did it out of the goodness of his heart and we are so grateful. We will DEFINITELY be referring Mattress Warehouse of Monroeville to our friends and family.

Jimmy and the entire staff were extremely personable and helpful. They had us lay in the test bed and showed us 3 different options and never pressured us into anything. Jimmy decided to throw in a pillow, for each of us, and a mattress cover. They were very friendly and truly were listening to our needs. If you are looking to be helped and listened to and not pressured into sales, go see Jimmy and Derek! Being a manager and in service myself, I could not have asked for a better experience.

Jerri in the Monroeville store did an excellent job helping us choose our new mattress and providing us options to help us make a decision on which mattress to choose. She was very professional.

Victoria was extremely knowledgeable and matched me to the perfect mattress. Excellent customer service!

Efficient, effective and friendly service by Jerri! Under a tight schedule and with health concerns, I wanted to review queen mattress options. Jerri patiently but expeditiously addressed my inquiries and showed me the options allowing me to choose - from actual experience - the best for me. This person-to-person service makes "traditional" shopping irreplaceable, in my opinion. I have ordered a mattress online - but in that case only price mattered; in this case quality and serviceability did. *Thank you much, Jerri!* p.s. Jerri followed-up on the delivery which had to be rescheduled due to inclement weather.

We stopped in on a Saturday and worked with Andy. He was fabulous! He was super knowledgeable and helped us make our decision painlessly. 10/10 give that man a raise

Very helpful. We were sold within 20 minutes. Super glad we started here. Update: please note we're going on now 2 hours past the guaranteed delivery time and we've still had no one show up or call about being late. No mattress and entire day wasted on waiting around for someone to come. Terribly unhappy with service after purchase Update to earlier update: We purchased a mattress and an adjustable base last Sunday Feb 17th. We were told delivery could happen he following Saturday Feb 23rd. We were also told that company would call and let us know 3 hour window when mattress would be delivered. We were given the time spot of 1130am-230pm, 2pm rolls around and someone calls to let us know that the delivery team was running 1.5 hours behind. We waited 1.5 hours no one shows up, we call they say it's going to be closer to 6. Wrong again we called again, they are still behind looking closer to 7. They finally show up at 745 pm! They are two small early 20 year olds, asked my husband for a tape measure to measure doorway because they're not sure box will fit in house. They finally get it in and my husband has to carry it up the stairs with them. They in no way shape or form were able to lift anything over 50lbs. Finally get our adjustable base upstairs and next comes the nightmare of the mattress which they couldn't get around the corner of my stairwell. It's at this time 930pm, they decide to return the mattress and we need to get a refund. Pulling out of our street they hit a car, which we only learned about this morning because they drove off without telling anyone. The company offered us a bed in the box, which we were only offered the difference of under the cost of the original mattress we purchased. This has been a nightmare and no one has offered to compensate us in any way shape or form. I can't even believe they were in my house after 8pm, is this how a reputable company does business? They care only about you till you leave the store then you're someone else's problem.

Well love the mattress. However, the delivery experience was a disappointing. I was given a window of 1:30 - 4:30 pm. The delivery truck did not show up until 7 pm. I called the customer service and they refunded my delivery charge.

We worked with Jerri and she was extremely knowledgeable and helpful. Got us fitted for the right mattress for our needs, showed us various options available, but wasn't pushy. Looking forward to our delivery and many nights of comfort! We will recommend her and Mattress Warehouse to anyone we know who is in the market to purchase a new bed!

Visit was good prices were great

My husband and I have dealt with Jerri on a few different occasions, she has always been very helpful and kind. Jerri usually goes out of her way to go above and beyond to ensure the customer's satisfaction. Eric and J. Jones

I bought a mattress today from this store after going to 4 other stores. They had the best quality for the price and both Randy and Jerri helped to make the decision easier. They answered all my questions and really seemed to care I get the mattress I will be most happy with.

my wife and myself had a great experience at the store. Jerri, Randy and Doug. all worked together as a team to get us into what we needed. they did not pressure us like most sales people do. they were all 3 great . they treated us well kept us laughing and chatting. we felt that they treated us with the upmost respect. Job well done . I am sure to return if i need anything else. please give them all Kudos and buy them a lunch.

Carl was great...got an awesome deal.

We looking for mattresses today and nothing seems to fit what we were looking until we met Carl we walked us through and boom we found what we were looking very friendly, knowledgeable and professional explained everything in detail we highly recommended him to anyone looking for mattress, we left the store very

Carl helped me find what I needed with great customer service!

Carl was very helpful salesman. Couldn't have purchased a mattress with out him

Carl was the absolute best. He managed to make mattress shopping enjoyable. He was very patient and answered all of our questions. I highly recommend Carl, he’s very knowledgeable and will make mattress shopping pain free

We absolutely love this location ask for Carl the guy is very knowledgeable. He does not push you to buy something that you do not need nor can you afford . We ended up buying exactly what we wanted he was very helpful in making it happen

Wow! Great selection and was measured for proper support . Carl showed me great mattresses in my price range. No pressure either. Purchased a Stearns and foster and love it.

Go to mattress warehouse they have some good stuff for your beds and this guy Carl is super helpful and friendly

Carl was extremely helpful in explaining all that was offered. I will definitely be back again.

Great sales and service.

I was looking to purchase a box spring for my bed. Nick(from Harrisburg) was very helpful and kind during my search. He helped me and answered all of my questions I had. He also helped my mom with an inquiry as well. Nick was very knowledgeable and gave us a great experience. Thank you for all of your help Nick!

I went into mattress warehouse just to browse around. I spoke with Carl, the store manager. Guess what... I left with a mattress. Low price and comfortable I couldn’t ask for more! Now I am also looking for a double bed mattress, which if my old sheets fit on it, I will be purchasing also. Go to mattress warehouse, and you will get first class customer support!

Carl is amazing to work with! He’s knowledgeable about the products. He was patient as we tried a ton of mattresses. We ended up going with a Serta and are very pleased. We left Levins and came right over and we’re thrilled we did!

We highly recommend Mattress Warehouse for outstanding service and help in choosing the perfect mattress. We didn't even know that Twin mattresses came in XL, which turned out to be the perfect transition for our son's new bed. Thank you Jake and MW!

Delivery window was 330pm-630pm. Was just informed it would be closer to 930pm. A 930pm delivery is unacceptable.

Great prices.... Friendly staff Check them out

The customer service was great they showed me many different models and tested how I sleep. I would recommend them to anyone!

We came to mattress warehouse in need of a queen mattress we were greeted by Doug and he was beyond helpful, knowledgeable, patient, kind, and sympathetic towards the elderly and handicaped. He made the experience easy and painless. We really appreciate all of the help and we are really glad we had stopped by this location. Now all we need is the mattress to be delivered so I can get the best night's sleep of my life. Thank you again Doug.

I was pleased and impressed with Mattress Warehouse the Miracle Mile Store. The manager Doug was very knowledgeable, patient, helpful and personable. He provided us with information that was so helpful and very much needed. I really appreciated the time he spent us to ensure we felt content with our decision.

We had a fantastic experience at the Monroeville store. Carl was great! World class customer service. We will definitely recommend them to all our family and friends. Thank you for everything!

Carl was our sales associate and he was the absolute best by far. He was very knowledgeable and straight to the point. He answered our 50,000 questions lol with no problem. He made the whole process smooth like butter! Carl was just beyond exceptional. I would definitely recommend him for your next purchase.

I was really appreciative to walk in and find exactly what I needed without breaking the bank. Carl was helpful and super easy to work with. Great customer service, I’d recommend this store to any friends or family.

Had a great experience with Carl! Was dreading the idea of mattress shopping, but with his help, we found exactly what we were looking for very quickly. Very knowledgeable! Highly recommend!

Store staff are helpful and the mattresses are the best you'll ever experience.

Excellent service from Brandon at the new location on Rt 22. Purchased a king sized bed and frame at a great price, with delivery in 2 days.

Doug was absolutely amazing!!!!!! We just made our purchase today!!!!! Doug went out of his way to take care of us. My husband and I have been looking for the perfect mattress for us for a while and we have gone to several stores...but when we came to this particular store Doug made our experience worth while. So glad I stopped by this location!!! Doug clearly understands how to take care of customers he should be the manager of this location!!!!

Such a great help in helping us trying to find mattress that would comfort us both.

We looking for mattresses today and nothing seems to fit what we were looking until we met Carl we walked us through and boom we found what we were looking very friendly, knowledgeable and professional explained everything in detail we highly recommended him to anyone looking for mattress, we left the store very

So helpful and friendly.

Came in to make a purchase and got superb treatment. Developed a perfect budget matching strategy for me. Carl was personable and offered excellent information about the various mattress types. Very appreciative.