At Mattress Warehouse, it’s our privilege to provide you with a comfortable buying experience and a better night’s sleep. Our Mechanicsburg, Pennsylvania staff is well-informed about all our mattresses and sleep products, to help ensure you make the best decision to improve your sleeping experience.
Mattress Warehouse of Mechanicsburg, Pennsylvania offers a big selection of quality name brand mattresses and sleep products. Try bedMATCH® today to help you find the perfect bed for you. We are conveniently located on 5515 Carlisle Pike next to Denny’s.
Nearby Stores and Restaurants:
Harbour HouseCrabs, TGI Fridays, McDonalds, Lowe’s Home Improvement
Brands sold at Mattress Warehouse of Mechanicsburg, Pennsylvania:
All warranties on bedding sold by Mattress Warehouse are through the individual manufacturers.
All items sold by Mattress Warehouse are available for shipping or in-store pickup.
Does Mattress Warehouse offer delivery?
Yes, Mattress Warehouse offers White Glove Delivery for qualifying purchases. We can also ship items for you to pick up at any store, or directly to your house. Delivery fees may apply.
Can Mattress Warehouse take away my old mattress and box springs?
Yes, Mattress Warehouse can take away your old mattress and box springs. There is a $14.99 removal fee per item removed.
What mattresses are on sale at Mattress Warehouse?
Mattress Warehouse has different sales going on throughout the year. To see what’s available as part of the current sale, visit https://sleephappens.com/collections/specials-and-sales.
What is bedMATCH® and how does it work at Mattress Warehouse?
bedMATCH® is Mattress Warehouse’s patented diagnostic sleep system that does what its competition cannot — it makes scientific recommendations on the best mattress specifically for you. Through advanced technology, the bedMATCH® system uses 18 statistical measurements and thousands of scientific calculations to determine the best mattress for not only your body type but for your sleep preferences and needs.
What if I don’t like my new mattress? What is Mattress Warehouse’s cancellation and return policy?
If you are not satisfied with your original mattress after 30 days of use, contact Mattress Warehouse to begin the process for your one-time comfort You can test out your mattress for up to one year before deciding whether you want to keep your original selection or utilize the comfort exchange program. If you use the Comfort Guarantee program, you will receive a 100 percent credit of the original purchase price to be applied toward the current ticketed price of the replacement mattress. You will be responsible for any difference above and beyond the amount of your credit once you make your mattress exchange. Certain fees apply.
If you need to cancel your order for any reason, you may do so within 24 hours with no penalty. If, after 24 hours from the time of your order, products have been shipped, but not yet arrived at your home, Mattress Warehouse reserves the right to assess both a 20 percent restocking fee and any freight charges that were incurred in shipping your order.
Visit our Mattress Warehouse of Mechanicsburg store to shop all ongoing mattress sales! Our mattress sales ensure all customers receive their perfect mattress at the right price.
Not ready to visit us in-store? Shop all of our current mattress sales online today!
Had a great experience here. martin the sales guy there was very helpful showed us everything we wanted to know and made a great deal when it came time to pay. Just had it delivered this morning and they were very professional and fast. Great place.
Working with Martin made choosing a mattress easy. He asked questions and was very knowledgeable to fit us to a mattress that would fix our sleeping problems and soreness. In a couple of mins he knew what would best fit us and we tried only a couple mattress out and was able to pick one in no time. We got everything we wanted and more!
Salesmen were extremely knowledgeable. Everything went smoothly
Martin was very helpful!
Martin had us sold the second we walked in. Extremely helpful and knowledgeable on anything we asked about. 10/10 would recommend coming here if you need a mattress!
We had a great experience at this location. Will Reeves was knowledgeable, friendly, and took our budget into consideration. I highly recommend you visit Will for your mattress purchase.
Will helped out with what I needed
Will Reeves was amazing at helping me get the right mattress!
Will Reeves was awesome and a huge help in picking out the perfect new big girl mattress for my daughter! I strongly suggest going to visit him for all your mattress needs!!
Walked in today with an idea of what I wanted but still uncertain, Will was a huge help! Very knowledgeable and professional. I will be recommending!!
Will was awesome, took his time explaining the differences between mattresses to me and answered all my questions.
Stopped in to get some ideas for my next mattress. A gentleman named Will was able to show me some great options and even helped me figure out how I could do financing once I decided on my purchase. Very professional and a great showroom.
Will Reeves was the nicest salesman. Very friendly great experience.
Best place to get a mattress. Period. Will was the most helpful and knowledgeable salesman I’ve ever met. Thank you.
If your looking for a new bed then look no further then mattress warehouse at 5515 Carlisle pike!!! Will was super knowledgeable, excellent service and just made my day 100% better!!!
I love Mattress warehouse. Will is very friendly, knowledgeable, professional. Highly recommend this store if you're looking for a new bed!
My experience with Will at Mattress Warehouse was a blessing. He was extremely knowledgeable with all his items in the store. He could easily tell when the bed was not a right fit for me. Finding the perfect bed for my boyfriend and I was certainly not an easy task. Will was able to make us both feel comfortable and confident in the bed we got.
Will Reeves will helped me to pick out exactly what I needed!
Wills a big ol' 5
Salesman was very knowledgeable.
My experience with Mattress Warehouse has been wonderful! Not necessarily ready to buy a bed with holidays upon us but with the need, I am so glad I ended up there! Jim (and James) were very professional and honest! Love my new bed and would highly recommend Mattress Warehouse (next to Dennys on the Carlisle Pike Mechanicsburg) to anyone!
We found the mattress of our "sleep on a cloud dreams" at Mattress Warehouse. It was an eyeopening experience. Never thought a computer could help with finding a mattress. Our sales person Tavia, was also a dream to work with. She is very knowledgeable with the products available. There was no pressure to make the sale, since she works on commission. We were there for 2 hours deciding, and she would have let us be there for 2 more if needed. I recommend going to Tavia at Mattress Warehouse on the Carlisle Pike if you are in the market for a new mattress! To all of Tavia's bosses out there, this girl deserves a raise!!! She is a keeper and you should do anything in your power to keep her in you employ, whatever it would take!
Jim at the location next to Dennys was great and helped us get our new mattress. We really appreciated his assistance and feel like we got a very comfortable mattress at a reasonable price.
We went to the Mattress Warehouse next to Denny's on the Carlisle Pike. Jim was the sales associate that helped us today and he was great! He was extremely helpful, took care of our needs in a very timely manner (especially since we had our daughter with us) and was very thorough in his explanations. We walked out confident in our purchase and very excited to get our new mattress in our house! Thank you!
Went in, tested a mattress, got financed on the spot for 15 months no interest and got free shipping with a Queen sizesize mattress. No wonder they are 5 stars. I called the other mattress site on the carlisle pike and had a much more difficult time getting answers.
They had very knowledgeable salesmen. Thank you Jim and Will for your help!
We went into the Mattress warehouse beside the Denny's on the Carlisle Pike. Super friendly and Jim was very helpful. He listened to what we were wanting, then put us on the computerized bed to see what was best suited for us as well as find a mattress within our budget. Huge selection of many brands!
(Translated by Google) Excellent service and guidance.(Original)Excelente servicio y orientación.
(Translated by Google) Excellent service and guidance. (Original) Excelente servicio y orientaciÃ³n.
The mattress warehouse next to Denny's on the Carlisle Pike. Everyone is super friendly. Bought a tempur pedic mattress. Definitely recommend.
Jim stayed late for us and was extremely helpful. He helped my fiancé and I in purchasing a Nectar Lush king size mattress. Absolutely perfect experience, can’t recommend it enough!
Jim stayed late for us and was extremely helpful. He helped my fiancÃ© and I in purchasing a Nectar Lush king size mattress. Absolutely perfect experience, canât recommend it enough!
I had a great experience at Mattress Warehouse. Jim was very knowledgeable about the different type of mattresses they had to offer. He had me do a test to figure out what bed was going to be best for me. I recommend seeing Jim if you're in search for a new bed!
My husband and I were mattress shopping and decided to stop into Mattress Warehouse to see what they could do for us. Martin greeted us and asked what we were looking for in a mattress. We told him what we THOUGHT we were looking for and it ended up being something totally different. My husband has some back issues and he thought he wanted to look at a FIRM mattress. Martin educated us on mattresses and how to sleep comfortably. He took into consideration what we were looking for and what he thought would work for us. He made 2 mattress suggestions. The first on felt great, but the second one was PERFECT! (I even tried a third just for fun-not as perfect as the second mattress) SOLD! Looking no further! Speedy delivery scheduled. We are looking forward to great sleeping! Thank you Martin! Would definitely recommend Martin at Mattress Warehouse in Mechanicsburg (5515 Carlisle Pike, Mechanicsburg)!
Martin was so pleasant to work with when trying to find the right mattress. He was knowledgeable, funny and most importantly did not have a ‘mattress salesman’ feel. He answered our questions (even when we didn’t say them out loud, he was able to just pick up on them), then let us be until we were ready to purchase. Highly recommend going in to see Martin.
Martin was so pleasant to work with when trying to find the right mattress. He was knowledgeable, funny and most importantly did not have a âmattress salesmanâ feel. He answered our questions (even when we didnât say them out loud, he was able to just pick up on them), then let us be until we were ready to purchase. Highly recommend going in to see Martin.
Staff was friendly and extremely helpful! Found the perfect mattress in less than an hour!!!
Bed already is sunk in one one side. With foam on top. Not comfortable anymore. And the comfort cooling technology matress cover.... Doesnt make it feel cool after the sheet is on.. Feel like I wasted money on it all. Friend bought a matress for half the price and still is like new. No sunken spots. Will research for sure next time.
Martin was fantastic! He helped us find the perfect mattress, always asking the right questions and picking up on our responses & body language while testing different models. Very pleasant experience; never felt pushed towards anything, just assisted in a very friendly manner. Will definitely return if in need of anything sleep-related!!
Jim, at Mattress Warehouse next to Denny’s on Carlisle Pike, helped my husband and I so easily find a new bedroom mattress. The process was easy and Jim worked so well with our budget. He previously helped us get our son a mattress and found us just what we were looking for. Great customer service, great price and so welcoming! Recommend him and Mattress Warehouse go anyone!
Jim at Mattress Warehouse, next to Denny's was great to deal with. Highly recommend
Jim was excellent salesman. Stopped me from going to Wolfs to buy a mattress.
Jim at mattress warehouse answered and asked all the questions and was very pleasant. I would highly recommend
Great experience buying my new mattress and adjustable base. Martin was awesome and extremely helpful, I highly recommend.
Jim provided great service for us today at the Mattress Warehouse next to the Denny's restaraunt on the Carlisle Pike. We can't wait to have our new Sterns and Foster mattress at home.
The guy I bought the mattress from DID NOT explain the West Creek Financial payment setup to me properly and I ended up paying TWICE AS MUCH for a mediocre mattress because of it. I have tried calling the regional manager at the corporate office TWICE and have not heard back from Chris to discuss my dissatisfaction with this whole ordeal. Will never buy anything from this store ever again. And if you do, make sure you read the fine print, because they won't tell you about how you will be getting screwed over.
If you’re looking for a good quality bed, this is definitely the right place to make your purchase. The guys here (Jim & Marty)are very knowledgeable, professional and courteous. The place is huge and has a GREAT SELECTION of beds & Great Prices too!!! I definitely recommend it.
My husband and I purchased a new boxspring and matress set from Jim and we couldnt be happier with the customer service and price he gave us! Jim really went out of his way to find us something we loved for the price we needed and even helped us with delivery... we were so pleased with his services, that we went back 2 weeks later and purchased another bed set for one of the kids from him! :-) Thanks for all your help Jim!!
Wow i cant say enough about this place. I love love love it. I get my best sleep here. Purchased several to suit each room. Staff is welcoming and they give you all the time in the world to sample.
Upon our arrival Jim immediately greeted us and made us feel welcome. With his expertise in the mattress department he was able to direct us to exactly what we needed. We will be back and recommend this store to all!
very friendly and helpful
I had a wonderful experience here! Karen was super knowledgeable and helped me find the perfect mattress. She listened to my needs and desires to make sure I got exactly what I wanted! Would absolutely go here again! Thanks Karen!
I bought a mattress from Mattress warehouse Carlisle Pike in 2017. It was of great quality. I thank Mattress Warehouse for selling such good stuff.
Bought a sealy silver chill firm from Jim this week. Very happy with the process and customer service. Very pleased. We recommend Jim AND Mattress Warehouse!
(Next to Denny’s)Very good experience. Jim was our sales guy, and he was great. Knowledgeable and wasn’t pushy at all. Highly recommend.
Worked with Steph and Jim, whom wrre both very pleasant and patient. Answered all my questions and gave me several options to try out. Found just what I needed, and the price was what I was looking for too. Would highly recommend. (place is right next to denny's, a little difficult to notice from the pike)
Staff was incredibly helpful and easy to get along with, Jim and Steph were lovely and got us pretty much exactly what we were looking for.
My wife and I herd about a mattress that you unroll from a box and let it expand out so we bought one it did not look so appealing at all now that we have it we are sleeping much better it is so comfortable we have a hard time getting up it's the best thing we did.
Very knowledgeable and helpful! We were lost when it came to bed shopping and Martin knew exactly what we were looking for. Definitely recommend shopping here.
Worked with Amy on purchasing two new mattresses...she was awesome! Based on the results of our sleep analysis she was able to show us the perfect mattress for my husband and me. Amy was able to get us such a great deal that we purchased a second mattress...plus 2 covers, a frame and 2 pillows! Thanks, Amy, for the great deals and the outstanding customer service! Go see Amy for your next mattress!!!
Great selection and prices, even over all the "sales"
Jim and Martin were very helpful. Very good selection of mattresses and great prices.
Came into the Mattress Warehouse by Dennys a few days ago because of my back pain. I spoke to Jim, who had me and my wife do a test that they had in the store called bedmatch. we looked at the bed the machine told us to try out by a company called Kingsdown, which I had never heard of and we both fell in love. they delivered it to me the next day, and we have never had better sleep! Thank you Jim, your help was monumentous!
EXCELLENT EXPERIENCE AND SERVICE!!!!
Stopped in at Mattress warehouse by Denny's just before closing in search of a specific type of mattress. Jim was very knowledgable and accommodating to my needs. Not only did they have the mattress I wanted but it was also at a fantastic price! Jim even stayed after closing to ensure my husband and I were completely satisfied. 10 out of 10, would purchase from this site again!
Jim and Mattress Warehouse next Denny’s is amazing. I never knew a bed could be such a perfect match. He made sure it was the right fit and price for us. He is earned a lifetime customer.
Jim at the Mattress Wearhouse (next to Denny’s on the pike) was very helpful. He helped us find exactly what we were looking for and was very patient and attentive to what we were looking for. We found the perfect mattress. Would definitely recommend!
Pleasant experience with service attendant Jim. Took me through the process of finding the right mattress for me, I was able to try different mattresses to try out which one was right for me. He was understanding about my price range. Very helpful! Would recommend to anyone who is looking to buy good quality mattresses! :)
Friendly, knowledgeable and honest. If you're at all uncertain about what bed is best for you - or just in the market for a new bed at reasonable prices - try Mattress Warehouse. Theirs are not the least expensive beds, but they are high quality, with generous warranties, and sold by staff who understand and believe in the product. Highly recommended.
While we did not buy out mattress here, we were sent here to pick up our pillow from another store on the same day to make sure we had it for our new mattress. 10/10 would 100% buy a mattress from Jim. Very nice fellow!
Jim took care of us quickly and efficiently without being pushy like many of the other mattress places we visited. He suggested what would work for us and did not disregard our budget like the other stores have.
I had a very amazing experience first time walking in and Martin got me in the right direction fast and I ended up getting a new mattress thank you for the help .
Jim was awesome! He made picking out a mattress super easy. He got us a good deal on a quality mattress. He gave us great information and suggestions. I would recommend buying a mattress here.
Jim gave my husband and I excellent customer service at Mattress Warehouse! He helped us find our perfect bed for our perfect nights rest! We highly reccomend Mattress Warehouse by Denny's! Thank you Jim! We much appreciate all the help in choosing the best bed for us! :)
Went to Mattress Warehouse and had a great experience. Jim helped us quickly and kindly, giving us a wonderful deal. Great and easy process!
Excellent experience with this location (mattress warehouse next to Denny’s). My fiancée and I shopped around the area for our first bed and we found that the Mattress Warehouse staff made us the most comfortable and were extremely knowledgeable. Steph and Jim were a great help in leading us to the king mattress that best suited our sleep styles. Highly recommended!!
Great experience bed shopping. Very knowledgeable and friendly staff. Next to Denny's.
Jim at mattress warehouse was super helpful and gave us an AMAZING deal even after I gave him a hard time. This is the warehouse NEXT TO DENNYS.
We were greeted by Jim who answered every question we had and was very professional in his presentation of each mattress i!! He helped find the right bed for me and my family and gave us a great deal!! And we had delivery setup exactly when we needed it!! I would recommend Mattress warehouse in mechanicsburg to all my friends. Call Jim.
We went to the one on the Carlisle Pike (next to Denny's) We were welcomed when we walked in and the gentleman that helped us, Jim, was very helpful and polite. He bent over backwards to help us and give us the best deal he could. This was the first bed that I have picked out for myself and I will definitely come back here for the next time i need a mattress.
Jim was very helpful and got me a great deal.
Knowledgeable, friendly staff.
Jim at the Mattress Warehouse next to Denny's was great he greeted me at the door asked questions about my husband's and my sleep issues.We did the bed match system he showed us two beds and an adjustable base. It was delivered on time just like promised guys were great very professional and courteous. They set up my new Tempur Pedic and removed my old.I will definitely recommend Jim to all my friends and family.And he also gave me five years to pay for it.
We were greeted by Martin. He gave us plenty of great information and got us into a bed situation that was quality and affordable. Thank you so much.
You know you need to rate with 5 stars when Martin called today to give me the happiest news that our mattress could be delivered on the day we needed it & you break out to tears after you hang up. Moving can already be stressful & this move was not anticipated, but we received the most hand held, patient service from Martin. Thank you!! I highly recommend to find your good nights sleep investment here.
Very helpful and nice. Good price and service
Jim from mattress warehouse on Carlisle pike next to Denny’s did an amazing job! Very professional and great deals! Highly recommend!
While shopping for a mattress we stopped in at Mattress Warehouse on Carlisle Pike (the one by Denny's). Jim greeted us and was such a big help. It's been 18 years since I've bought the last mattress, and Jim made things so easy. We looked at 3 different places, and Mattress Warehouse had the best prices, quickest delivery, the best salesman, very helpful without being pushy. Will definitely be stopping in there the next time we need a mattress.
My wife and I were both very impressed with the sales persons in the Mechanicsburg, PA store, 5515 Carlisle Pike.Staff was friendly and very knowledgeable of all mattresses in the store.This store had a large selection. After completing a computerized test to determine best type mattress for us, we tested many mattresses in the store.We completed the sale with the store manager, Jim. This was done quickly.Our mattress was delivered on time. We had a small issue with bed frame.Jim personally came to our house and corrected within two hours of advisement. This was truly an outstanding experience. We love the mattress!!
Mattress Warehouse by Denny's on Carlisle Pike is where it is at! Jim was fantastic! Very friendly and helpful!
Jim was very helpful and I am very happy with my purchase!!!
Mr. Burke is the kindest most knowledgeable professional anywhere!
Jim was phenomenal and got me the best deal I could have asked for! Friendly and professional at all times. Thank Jim!!!
They were very helpful in helping me find a mattress.
Very helpful and professional. We were in and out in less than 45 minutes with a newly purchased bed to be delivered in just three business days. The pricing was fair and competitive for the quality of the mattress and box spring.
Jim was very friendly and helped me pick out an amazing matress for my room! Definitely recommend coming here!
Great experience! Informative as I am a first time mattress buyer. Many options and great price! High recommend.
He was very informative on how to select the right mattress and worked well with me on my price range.
Service was great! Jim by Denny’s was was awesome!!!! Highly recommend!!!!! Couldn’t be happier with the service I received.
My boyfriend and I went into mattress warehouse next to Denny’s and Jim helped us out and provided excellent customer service. We visited a couple other places and decided to purchase our bed here due to Jim’s knowledge.
We got a great deal on a mattress set for our son for college. Thank you! (Next to Denny’s)
Martin our salesman was fantastic! Helped us choose the right adjustable frame for our current mattress! Ended up with an upgrade due to a scheduling issue! Very knowledgeable and not pushy at all! Great service! Highly recommend!
Great experience, manager and employees were very friendly and helped me find a mattress at a price I was okay with! Highly recommend.
I have never dealt with a better store manager. He really helped my company out over the last few months and is a pleasuree to work with. 10/10 will gladly do business again
Jim was great! He listened to our wants and needs and sought to meet them. We highly recommend Jim at the Mattress Warehouse!
Travis took the time to answer all our questions but without the traditional high-pressure sales tactics. We were extremely pleased not only with our purchases - but also the experience! Bonus - the prices were lower than a local competitor!
Store manager went above and beyond to help my company out. Would highly recommend for all future endeavors . 10/10
The original bed I purchased (a year ago) was found to be defective. When I went into the store, they said they were unable to replace the bed without charging me a delivery fee. I decided to make the most of it and upgrade my mattress for another 0 (spending another 0 total). The manager told me he would call the following week to schedule my delivery date. I did not receive a call, so several days after he promised to call, I called him. He said the warehouse had not made arrangements for my mattress yet and it would be a few more days. The following week I got a call to schedule it. I scheduled it for a Tuesday, then discovered at work the next day that I had a work conflict. I called and rescheduled my delivery date, however, it was never changed in their system. It created a huge inconvenience for me and my work schedule. The week after my mattress was delivered, I saw an ad online advertising my new mattress at a cheaper price than my old mattress. I printed the ads, wrote down my frustrations from the whole process, and sat down with a worker in the store. He reassured me by saying that it was false advertising. The price listed for the original mattress in the ad was actually for the price of two--even though that wasn't stated in the ad. It's been one problem after another with my mattress. I am very unhappy with the service, the product, and mattress warehouse as a company. I strong reccommend people not purchase their mattress from Mattress Warehouse.
Had a great experience with Martin and Jim. We feel that we got a great deal on our purchase. Thank you for the excellent service.
My experience at mattress warehouse was fabulous. I dealt with Martin and met Jody! Both were unbelievably professional and took great care of me. Martin was knowledgeable about the products he sells, I personally went in for a mattress protector and he quickly but thoroughly walked me through the details of each one, allowing me to make my a well informed choice! Thank you to Martin at mattress warehouse for his great customer service!
Jim, at Mattress Warehouse next to Dennyâs on Carlisle Pike, helped my husband and I so easily find a new bedroom mattress. The process was easy and Jim worked so well with our budget. He previously helped us get our son a mattress and found us just what we were looking for. Great customer service, great price and so welcoming! Recommend him and Mattress Warehouse go anyone!
If youâre looking for a good quality bed, this is definitely the right place to make your purchase. The guys here (Jim & Marty)are very knowledgeable, professional and courteous. The place is huge and has a GREAT SELECTION of beds & Great Prices too!!! I definitely recommend it.
(Next to Dennyâs)Very good experience. Jim was our sales guy, and he was great. Knowledgeable and wasnât pushy at all. Highly recommend.
Jim and Mattress Warehouse next Dennyâs is amazing. I never knew a bed could be such a perfect match. He made sure it was the right fit and price for us. He is earned a lifetime customer.
Jim at the Mattress Wearhouse (next to Dennyâs on the pike) was very helpful. He helped us find exactly what we were looking for and was very patient and attentive to what we were looking for. We found the perfect mattress. Would definitely recommend!
Jim from mattress warehouse on Carlisle pike next to Dennyâs did an amazing job! Very professional and great deals! Highly recommend!
We got a great deal on a mattress set for our son for college. Thank you! (Next to Dennyâs)
Excellent experience with this location (mattress warehouse next to Dennyâs). My fiancÃ©e and I shopped around the area for our first bed and we found that the Mattress Warehouse staff made us the most comfortable and were extremely knowledgeable. Steph and Jim were a great help in leading us to the king mattress that best suited our sleep styles. Highly recommended!!
Service was great! Jim by Dennyâs was was awesome!!!! Highly recommend!!!!! Couldnât be happier with the service I received.
My boyfriend and I went into mattress warehouse next to Dennyâs and Jim helped us out and provided excellent customer service. We visited a couple other places and decided to purchase our bed here due to Jimâs knowledge.
Martin was Amazingggg!! First time mattress shopping for my boyfriend and I but Martin made it a breeze! He was extremely knowledgable, from determining which bed was best for the both of us to explaining what made each bed unique. He took the stress out of mattress shopping and made it really fun for us! Thank you Martin we are so grateful for your help!
Worst experience of my life! Made a huge decision to buy a Tempur-pedic. We had it delivered and the smell it produced in our bedroom was unbearable. My 1 year old daughter sleeps in our room too and I didn’t want any of us sleeping in there. We had to camp out in the living room for almost a week. Not something I was expecting after spending thousands on a bed. When we called customer service they told us to try and move the mattress to somewhere more ventilated... umm what?!? Where did they expect me to take it and they are heavy as heck. I finally got them to offer an exchange after weeks of dealing with multiple different people. Meanwhile we returned the unopened pillows because we didn’t want to chance the smell with those too. We returned those in August and I just finally got my money back in January. Almost six months to get my money!!! Ridiculous!!!! After we got our Kingsdown mattress as the exchange it was great... for the first month... after that the center of it was a hole. My boyfriend slept on the couch again because his back couldn’t handle that bed at all. I was told when we did our first exchange we could still do a comfort exchange if necessary. When I called them up they originally told me no. It took me flipping out to even get them to do it. We picked out a mattress and it was about 0 more. I asked if they could help out, even just a few hundred dollars considering what we have gone through and that we had already spent 00+. They told me no. They couldn’t do anything because they were helping me out by even doing the exchange... what?!?! When I was told by the regional manager, Chris, that I still had that comfort exchange available. So their mistake was a favor to me... I will never ever shop here again even if it the last mattress place out there. They are miserable to deal with. They promise things and don’t stand by it. They keep your money from a return for almost six months. They treat you like garbage by blowing you off and not answering or calling you back. I’ve worked in retail for more than eight years and I would never think of treating someone like this. It’s absurd! Do yourself a favor and shop somewhere else for a mattress. I will make sure to tell my family, friends and coworkers to never shop here as well.
Megan helped us get our dream bed! We weren't sure about what to get or what brands were available, but with bed match we were able to find our best options for my wife and I. Megan gave us a personal and relatable description of how the bed should support us that really made the difference in choosing the right bed for us! Thank you mattress warehouse and thank you Megan!