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Mattress Warehouse of Mechanicsburg - Carlisle Pike

Approximately 86.4 Miles from your location
6427 Carlisle Pike
Suite B
Mechanicsburg, PA 17050
(717) 766-6222

Open today from 10:00 am to 9:00 pm

4.90


Store Hours

OpenClosed
Mon10:00 am9:00 pm
Tue10:00 am9:00 pm
Wed10:00 am9:00 pm
Thurs10:00 am9:00 pm
Fri10:00 am9:00 pm
Sat10:00 am8:00 pm
Sun11:00 am6:00 pm

Location Description

At Mattress Warehouse, our mission is to give everyone a relaxed buying experience and a better night’s sleep. Our Mechanicsburg, Pennsylvania – Carlisle Pike staff is knowledgeable about all our mattresses and sleep products, to help ensure you make the best decision to improve your sleeping experience.

Mattress Warehouse of Mechanicsburg, Pennsylvania – Carlisle Pike offers a large assortment of quality name brand mattresses and sleep products. Try bedMATCH™ today to help you find the perfect bed for you. We are conveniently located on 6427 Carlisle Pike near Nailtique and Crystal Pools, Inc.

Nearby Stores and Restaurants:

LongHorn Steakhouse, Chili’s Grill & Bar, El Rodeo, Chick-fil-A, Panera Bread, Petco

Nearby Locations:

Terra Park

Brands sold at Mattress Warehouse of Mechanicsburg, Pennsylvania – Carlisle Pike:

Aireloom, Cheswick Manor, Comfort Essentials, Kingsdown, Nectar, Royal, Sealy, Serta, Stearns & Foster, Tempur-Pedic

Warranty & Return Policy

All warranties on bedding sold by Mattress Warehouse are through the individual manufacturers.

Delivery Information

All items sold by Mattress Warehouse are available for shipping or in-store pickup.


Contact Us

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Reviewed by Leslie Lampman on
5
Great place to buy a mattress. Went in on Black Friday weekend to figure out what king size bed we wanted. We knew we wanted another tempur-pedic. Tavia helped us out so much to find the perfect bed. We found the right one and put it on layaway. When there was a sale on Presidents?? Day weekend I called to see if our bed by chance was cheaper. Well it was. Karen the store manager adjusted our bed to the better sale price. Came back in today to order our bed for delivery. A soon as we walked Taria said hello Leslie. Mind you I hadn??t even said my name since back in November. For her to remember my name just shows she really does get to know customers. Will defiantly buy a bed from here again.
Reviewed by DANIEL TRIPLETT on
5
Friendly, helpful staff. Never pushy, but available to help immediately. Wide selection through every price point. Didn't try to upsell me. Best prices in town. Delivery was perfect.
Reviewed by Larry Cohen on
5
Fred and Karen were great to work with and provided excellent service.
Reviewed by Bottle Caps on
5
Efficient, professional service from our arrival all the way through to purchase and delivery. Why look anywhere else? Karen knows her products and was of great help in narrowing down the huge selection available.
Reviewed by Lois Bartholomew on
5
Courteous service and timely informed delivery.
Reviewed by Marcella Gann on
5
Came in today Tavia was great help! She helped us with all our needs, she's great and love her smile she needs a raise!!
Reviewed by Caitlin Shanahan on
5
Amy is the absolute best!! She took the time to find me the perfect bed. She provided helpful information, worked with my budget and even stayed late to make sure I had everything I needed. Thank you, Amy!
Reviewed by M K on
5
10/10 buy your mattress here, you will not regret it" - Me Listen and gather around. Now I know you're here looking for a review but before we get there. I am sure you are thinking a "Mattress store... Really, is it 1984? Amazon will sell me a mattress for 300 dollars in a box shipped right to my house, Why would I need to go talk to a sales person? All they are going to do is up-sell me into a more expensive mattress I don't need." Thus we start my review of my 10/10 experience with Tavia who deserves a raise. I am more or less in sales and enjoy being treated with respect and dignity understanding I am not a buffoon walking through the door that has never heard what a mattress was before. Tavia engaged and greeted us with a firm handshake and welcoming smile right at the door as we walked in, A+ 10/10. We were given a brief sales pitch on the floor before she introduced us to the "calibration machine" that would give us a top pick of the mattresses best suited to our sleep style (myself and my wife). She gave us a run-down of what it was doing and why, very informative and you could tell she understood what she was saying. After our mattresses were picked she guided us to a fairly priced one but definitely not the top of the line. A very respectable move but there was only a sales persons sincerity looking for what would be best for us. After that we were shown the tempur-pedic Adapt line, given a brief overview of cost, quality and of course warranty. There was not a question we had, that she did not have an answer for. After Laying on that mattress we were both fairly confident that was the one, there was some guidance to purchasing that day, but wanting to talk it over and decided if that was the best option we asked if we could return in a few days. She was very generous in informing us of everything we asked and then some, truly going the extra mile in my book. After deciding that it was indeed the best choice for us, we returned two days later. They had the same greeting for us and it was like we were with old friends. We tried a few mattresses we did not the first time, even though they were more expensive there was no pressure on an up-sale in the slightest, a very good trait in any sales person allowing us to decide what would be the best in our comfort and price. The "checkout" process could not have been easier, while Tavia took care of our paper work we had a chance to talk with Fred who I believe to be the manager. Fred was everything a Manager should be not only did he help us decide along with Tavia they seemed natural working together with no effort in helping us decide our purchase. We were given access to a promo to allow our price to the be the best it could be. The pillows we liked while one was in stock the other was at another location 1.2 miles away and before we even suggested we pick it up. They had emailed and called the location to confirm they had stock and told us it would be ready on our arrival. We were not only treated as a customer but after talking with Fred and Tavia it felt as though we were being treated as friends. From a sales perspective there is nothing more to ask of their service. Truly Thank you, Tavia and Fred for a very worth while experience in something I am sure could have been far more stressful if not for your professionalism, knowledge and kindness.
Reviewed by Katie Cuddeford on
5
Reviewed by Maria Senior on
5
Reviewed by Timothy Walsh on
5
Reviewed by Chris buddock on
5
Reviewed by Linda Shook on
5
Reviewed by denise rothrock on
5
Reviewed by cory a on
5
Reviewed by James Wood on
5
Reviewed by Taryn Kimble on
5
Reviewed by Adam Lightner on
5
Reviewed by Bradford Mitchell on
5
Reviewed by Tim Schaffhauser on
5
Reviewed by Fred Burke on
5
Reviewed by Cindy Wilt on
5
When we stopped in the showroom, it was very busy. However, Karen made sure to greet us and suggest a few mattresses while she was finishing with another customer. We decided on a set and we asked how soon it could be delivered. Holding our breath because two other places we had checked out had delivery time of more than a week. When they said tomorrow, I was flabbergasted. That's what I'm looking for in a company! The deliver went off without a problem. I could track the truck to see what the estimated time of arrival would be and they were there. Great experience.
Reviewed by Mel on
5
What a great experience! It was my first time buying a mattress so I was not sure what to look for. They have technology that helps you find out what bed works for you and also for your spouse....a middle ground. We tried out high quality to lower quality mattresses to fit our budget and was able to find a middle ground in our price range. Fred was the person that helped us out and he was so professional and friendly. Since this was our first stop we wanted to shop around more before making a big purchase and he was very understanding, didn't pressure us at all to make a purchase just from him. Once we shopped around we couldn't stop thinking about the mattress from here. We came back and actually did an upgrade from what we originally picked for a great price. As we were shopping they let the kids try the beds with a remote too. And they were really understanding about having kids. Unlike nb leibmans who told me I was a bad parent. We also got to meet the store manager who helped us out a lot too. We have had the bed about a week now and I've gotten such great sleep. I'm so very happy with our purchase.
Reviewed by Don Newell on
5
We worked with Tavia at Mattress Warehouse. She was relatively new to the company, but did a great job with the bedMatch process. We tried out two different brands, then two different models of the Tempur-Pedic. Pretty pricey, but we believe it to be worth it. In-Store process was smooth and people were friendly. Delivery arranged (free) and delivered right on time. Delivery men were also very helpful and friendly. 2 nights on the bed and we're still tinkering with the adjustable settings to find the most comfortable position for us. So far so good!
Reviewed by Charnelle Murphy on
5
Martin was Amazingggg!! First time mattress shopping for my boyfriend and I but Martin made it a breeze! He was extremely knowledgable, from determining which bed was best for the both of us to explaining what made each bed unique. He took the stress out of mattress shopping and made it really fun for us! Thank you Martin we are so grateful for your help!
Reviewed by Erie Neuder on
5
Reviewed by Frank Vasko on
5
We were very pleased with our mattresses, box springs, frames, and more importantly the price. The sales person, Fred, was outstanding. He was courteous, professional, and knowledgeable. In addition, he set up a next day delivery. He made purchasing a mattress a pleasant experience. I recommend Fred, and Mattress Warehouse of Carlisle Pike wholeheartedly. Frank/Nancy
Reviewed by aaron light on
5
Fred was amazing! We had numerous issues that needed addressed! We picked a great mattress and I have been sleeping much better! Cant put a price tag on a good nights sleep!
Reviewed by Juanita Guise on
5
Fabulous service and very informed staff. We love our new mattress. This is the best place to shop. I highly recommend Fred, Karen & Tavia.
Reviewed by Cheryl Guinther on
5
We were shopping for two single mattresses. We received excellent customer service and great prices. As it turned out, the one mattress we wanted, wasn't available in the warehouse anymore, so we received half off the price of the floor model! Thanks Mattress Warehouse!
Reviewed by Anthony Magaro on
5
We recently purchased a mattress from the 6427 carlisle pike location. Our entire experience was great from beginning to end. I do not typically write reviews but our salesperson, Karen, went above and beyond to make us feel like valued customers. She was extremely patient and was determined to find the perfect mattress for us no matter how many questions/concerns we had. We could not be any happier with this entire experience. I would absolutely recommend visiting this location if you are in the market for a new mattress.
Reviewed by Brad Mohler on
5
We recently purchased a mattress from the 6427 carlisle pike location. Our entire experience was great from beginning to end. I do not typically write reviews but our salesperson, Amy, went above and beyond to make us feel like valued customers. She was extremely patient and was determined to find the perfect mattress for us no matter how many questions/concerns we had. It was nice to work with an experienced sales person who was avaliable for questions but was not pushy or over the top she was the perfect sales person. We could not be any happier with this entire experience. I would absolutely recommend visiting this location if you are in the market for a new mattress.
Reviewed by Hannah Cashman on
5
We had a wonderful experience purchasing a new mattress at Mattress Warehouse. Karen was very knowledgeable and helped us decide what mattress would be right for us. She was easy to work with and gave us plenty of time to talk about our options without any pressure. I feel like our business was truly valued. Thank you for the great experience!
Reviewed by Kaitlyn Davidson on
5
We had a great experience here! All the staff we spoke to, especially our salesperson Fred, were extremely helpful. They definitely knew what our budget was, and helped us get the most out of what we could spend!
Reviewed by Gus Dill on
5
The team at this Mattress Warehouse store really took the time to understand our needs and desires in a mattress and then offered a fantastic deal on the perfect mattress that was actually in their warehouse as new old stock. Really enjoyed working with these folks; planned to visit multiple stores looking for the best deal, but didn??t have to go any further than this one.
Reviewed by Bernard Naik on
5
They were great. when there was a delivery error, they offered me a free mattress while I was waiting for my actual mattress.
Reviewed by Joshua Roman on
5
Very good experience! Salesman was very friendly and accommodating. They had a high tech sleep tester bed thing that measured your pressure points to help them find you the right matress. When we told the salesman that we wanted to shop around a little before buying something he was very understanding and didn't get mad or anything, unlike a matress firm salesman did. We ended up buying a fantastic matress here and am very happy with the purchase. The delivery men did their jobs well and adequately, and we had no issues. The salesman's name was Fred, you should buy a bed from Fred.
Reviewed by Kelly Gallo on
5
The sales staff was great at the Carlisle Pike in Mechanicsburg store! Very helpful and informative! I would recommend going there to anyone!
Reviewed by Linda Ballew on
5
the salesman was very knowledgeable, but did not put any pressure on us. The delivery guys were efficient, on time, and did exactly what needed to be done. We absolutely love our mattress.
Reviewed by Nate Grossman on
5
The sales person was very helpful. Most of all the sales person didn't pressure us into getting the most expensive mattress.
Reviewed by MadebyGod Noneya on
5
Tavia was amazomg!! So nice aucj a great sales person I will be back
Reviewed by Saira Lopez on
5
Tavia was our salesperson and she was all so wonderful! Very thoughtful and informative. We went in there not really knowing what we were looking for and she really helped us out. She really did her best to really accommodate us and help us in anyway she could. Definitely loved working with her!
Reviewed by Tatianna V on
5
Tavia was Amazing!
Reviewed by steve macchia on
5
Salesperson and manager were both very helpful and not pushy at all. One of the main reasons why we decided to purchase the mattress from them. Would reccomend to anyone.
Reviewed by CRAIG Z on
5
SALESWOMAN AMY WAS VERY HELPFUL, LIKED THE FACT THAT THEY HAD COMPUTERIZED BED TO FIGURE OUT PRESSURE POINTS AND THAT MADE US SELECT A MATTRESS THAT SUITED OUR NEEDS, PLUS SELECTION AND PRICING WAS BETTER THAN OTHERS, WILL RECOMMEND,ALSO DELIVERED NEXT DAY ON TIME_??_
Reviewed by Hannah S on
5
Outstanding experience at this location today. I spent weeks deliberating whether to buy a cheap mattress online, or to spend a little more money on a bed in store so I could try before I buy. The experience I had today made me so thankful I decided to visit Mattress Warehouse instead of risk buying a mattress online. The store was extremely busy today since they were offering great Labor Day specials. I spent a couple minutes browsing mattresses while the employees were helping other customers, and I was impressed that every single employee made a point to greet me while I waited and let me know that someone would be right with me. I was nervous about making such an important purchase, and mildly embarrassed about my low budget, but as soon as I started talking to Karen, all of my inhibitions melted away. She didn't even bat an eye at my budget, or seem less enthusiastic to help me just because I couldn't afford an expensive mattress. It blew me away that she didn't try to make me go over budget or use high-pressure sales tactics to make me spend more than I could afford. She was approachable, understanding, able to answer all of my questions, and very personable and friendly! She got me started with the Bed Match feature, where you lay down on a bed which scans your body to figure out what kind of mattress is best for you. I already knew what kind of bed I naturally gravitate towards (plushy, memory foam etc...) but I love that it took all of the guesswork out of what kind of bed I needed. Karen showed me the results of Bed Match and walked me through my options. We ended up finding the PERFECT bed for me. I thought I'd be lucky to find a mattress under my budget, but Karen helped me find a mattress (with a ten year warranty,) box spring foundation AND mattress protector all under my budget! I will definitely return to this location for all of my mattress needs. The experience actually helped me understand my sleep habits, and Karen gave me tips and advice on how to improve my quality of sleep. I have never been so excited about a bed before, and I cannot wait to pick it up in two weeks! Thank you Mattress Warehouse!
Reviewed by Susan Polojac on
5
My husband and I had a great experience today! Looking forward to our new bed and a better nights sleep. Thank You!
Reviewed by Sara B on
5
My experience shopping at this store was great! Everyone was so helpful from start to finish! There was no rush when picking out a bed, and had plenty of great options! After finding a few I really liked, I was able to make a great decision! Would absolutely recommend this store to everyone! Thank you mattress warehouse! Thank you Amy and Karen!!
Reviewed by Travia Anderson on
5
Karen was attentive and a good listener. She helped me find the right choices for our family.
Reviewed by Trayvaun Landis on
5
Karen was a great help and was very polite and not pushy helped me pick out a my new tempur that i now love thank you karen
Reviewed by Cora Salvail on
5
Just bought a new king bed, ask for Tavia shes patient and attentive. Wonderful people at this store!
Reviewed by Xenos Breed on
5
Karen helped me find a mattress for me quickly and was very attentive to my concerns. Also got a great price for the perfect mattress.
Reviewed by munavvar zargarova on
5
It is second time we are getting matteress from this place. awsome place to shop mattress. They have best price in this area.Fred and Karen was very kind and helpful to find most comfortable mattress for us. Thank you for awsome service
Reviewed by CINDY ALTLAND on
5
I was very satisfied with the expert help I received in purchasing a mattress and frame. Service was exceptional and delivery was the next day. So if you need a bed asap I recommend mattress warehouse. Over all their knowledge of what your looking for and helping you out was excellent. Price was also within range of what I was looking for. Thank you mattress warehouse for making my decision a breeze!
Reviewed by nancy marcinik on
5
I was met with courtesy and a smile. Took great time with me in selecting the perfect mattress for my needs. Personnel were pleasant and always ready to answer questions. I am very happy with my purchase. It was a great experience and I will certainly recommend my friends.
Reviewed by Julia T on
5
I had Stephanie as my sales person and she did a wonderful job! She was knowledgeable and friendly. Everyone else at that store was also very friendly and made this a pleasant experience! I will buy my next mattress from this store!
Reviewed by Allison Stadler on
5
I bought a mattress and box spring here. Tavia helped me pick the perfect mattress.
Reviewed by Debbie Mccalister on
5
Had a great experience with making our purchase at mattress warehouse. We were able to make the exchange from a full size bed to a queen size. Love the new pillows also. The service was excellent. Would buy from there again. Thanks again.
Reviewed by Claire Gianakas on
5
Had a wonderful experience! The sales person Whi helped us, Carlos, was wonderful -- he solved our problems and was able to deliver exactly what we wanted for the budget we were looking for. Delivery was easy and on time.
Reviewed by Daneesh Ansari on
5
Great selection, helpful staff and fair prices!
Reviewed by Jose Rafael Solis Corps on
5
Great service and great prices.
Reviewed by Carrie Dedmon on
5
Tavia and Fred were amazing! Next day delivery and only 40$ down!!!
Reviewed by just justin on
5
I got a really great mattress for a amazing price Amy and Karen were really nice to me and they helped me a lot if ur getting a mattress get it from them
Reviewed by Karen Kelly on
5
Great place with knowledgable staff. Getting Bedmatched and save a lot of time, and I got the right bed the first time! Still sleeping great two years later.
Reviewed by Mark Figueroa on
5
Great place to purchase a mattress. The store has a nice system that helps you select the right mattress and correct support. Professional and courteous employees that actually care and guide you through the process. Definitely recommended!
Reviewed by Bryan Wingert on
5
Great salesperson
Reviewed by Erinn Blasco on
5
Amazing products and wonderful service. Karen and the rest of the team bent over backwards to help us find our perfect mattress. We loved the experience so much that less than a month later we went and got a new mattress for our son. Go check them out! you won't regret it!
Reviewed by larry freet on
5
Bought a new mattress today from this location. Huge selection and our saleswoman Karen, helped us pick the perfect one. She was very knowledgeable and took a personal interest in our needs. Would Highly recommend!
Reviewed by Hannah Westbrook on
5
Came in to the Carlisle Pike location yesterday and am so glad I did. A friend had bragged about the Nectar mattress and the customer service Mattress Warehouse provides. Karen was patient, took her time, and showed me a variety of mattresses that were ideal for my husband and I (even without him there!). Even being apparent I am ???young?? (early 20??s, perhaps not the normal age demographic customer) Karen and Amy treated me like any other customer with a smile on their face, and went above and beyond to make sure my husband and I received a mattress (and an unexpected adjustable bottom stand we are SO excited for) that was perfect for our needs and budget. Two extremely helpful & lovely ladies alongside a friendly, wonderful store atmosphere.
Reviewed by Nancy Cole on
5
Amy was cheerful, knowledgeable & totally customer service oriented. Large selection of mattresses.
Reviewed by Tony Moniger on
5
Awesome experience. Stephanie and Karen were very helpful in selecting a mattress for my wife and I. It was good to be able to see the difference in mattresses. I needed a mattress for a California king waterbed frame and I had my mattress in 2 days. Thanks to both of them.
Reviewed by Chaseton Hammond on
5
Amy was the best. I wanted a bed that was right for me and that would last and she found me a great deal and perfect financing options.
Reviewed by Judy Smith on
5
Will they had a great selection of beds and we found our perfect bed. Also Karen and Amy where very helpful and delightful to work with. We had a great experience.
Reviewed by Megan Keisling on
5
Stephanie and Amy rock my socks!! Seriously, great customer service. Fun ladies who make the sale process so quick and easy, highly recommend
Reviewed by John Atticks on
5
Karen was great. Helpful, knowledgeable, polite and courteous. Great pricing and for once, I feel like the customer came first.
Reviewed by Nikki Bollinger on
5
Bought a mattress from Amy a year ago and decided to come back. Amy made us feel like she cared about what we were buying. The purchase was for my son and he loves his mattress. Great people great prices and great location.
Reviewed by Maria Stahl on
5
Amy was great! Thank you for all your help with picking us a great mattress!
Reviewed by Hope Rheel on
5
We had a great experience here. Amy was very knowledgeable and took the time to answer all of our questions. We left with the bed that met both of our sleeping needs, and I can??t wait for it to be delivered! #bedmatch #tempur-pedic
Reviewed by Janet Fry on
5
I have a wonderful Tempurpedic bed, which is the only thing that worked for me because I have multiple health issues, including several back fusions. I love my bed and the girls at Mattress Warehouse were really great. They were helpful and patient with all my questions. It was also good to know that I could exchange the bed if it didn't work for me, which put my mind at ease. Thanks to Karen and Amy for all your help.
Reviewed by Jacquie Kelly on
5
Karen was so great! My boyfriend and I badly needed a new bed, but didn't have a lot to spend. Karen treated us with respect and took the time to help us get the best bed for us that was within our budget. We got measured and found a bed that really worked for both of us. Other placed were either rude or blew us off when we told them our budget. Karen was really attentive to our needs since we were just getting started and we really appreciated.
Reviewed by Trista Wildheart on
5
I was in about a week ago looking to replace my old bed. I had waited way too long to replace it because I really didn't know what to expect, and did some research online and found that they are way more expensive than they were the last time I bought a bed. Amy greeted us and explained the bedmatch system and got me measured for my bed. She took the time to explain how important good support is, and the difference between the expensive mattresses and the lower cost beds. I found a Serta Hybrid that felt really great and was at a reasonable price point. I was able to get my bed within a couple days and felt really confident that I had made the right choice. Amy really put my mind at ease, and gave me a really great deal.
Reviewed by tammia zimmerman on
5
Amy was so helpful and asked what my needs were, not just a sales person, but knowledgeable about the product. i am so happy that i will soon have a new mattress and box spring to sleep on.
Reviewed by Jennifer Wiechec on
5
My husband and I had an extremely pleasant experience with Amy! She has a wealth of knowledge in the industry and was able to successfully find us the perfect Mattress! Thank you Amy!!!!!
Reviewed by Walt Schilling on
5
Megan, the sales person who greeted us upon our arrival at the store, was pleasant, cheerful and was not pushy in wanting to make a sale. Megan asked about our bedding and budget requirements, then chatted withy us as she walked with us to the back of the store where she showed us some mattress and boxsprings options that may fit our requirements. When we asked about shipping costs she indicated she would check to see if any Memorial Day Specials were still going on. Both my wife and I certainly enjoyed working with Megan. :-)
Reviewed by Jake Palmer on
5
Amy helped me (a college student) find a very comfortable mattress, right in my price range! Did not once try and push anything more expensive!
Reviewed by Dustin Jones on
5
Reviewed by cory a on
5
Reviewed by Leslie Lukeman on
5
Great place to buy a mattress. Went in on Black Friday weekend to figure out what king size bed we wanted. We knew we wanted another tempur-pedic. Tavia helped us out so much to find the perfect bed. We found the right one and put it on layaway. When there was a sale on Presidents?? Day weekend I called to see if our bed by chance was cheaper. Well it was. Karen the store manager adjusted our bed to the better sale price. Came back in today to order our bed for delivery. A soon as we walked Taria said hello Leslie. Mind you I hadn??t even said my name since back in November. For her to remember my name just shows she really does get to know customers. Will defiantly buy a bed from here again.
Reviewed by James Wood on
5
Reviewed by Taryn Kimble on
5
Reviewed by Adam Lightner on
5
Reviewed by Bradford Mitchell on
5
Reviewed by Tim Schaffhauser on
5
Reviewed by Fred Burke on
5
Reviewed by Erie Neuder on
5
Reviewed by denise rothrock on
5
Reviewed by Katie Cuddeford on
5
Reviewed by Maria Senior on
5
Reviewed by Timothy Walsh on
5
Reviewed by Chris buddock on
5
Reviewed by Linda Shook on
5
Reviewed by Joyce Foultz on
4
Reviewed by Rena Geesaman on
4
To err is human to recover divine....and recovering with a smile and over the top service is just what Fred and Karen did. Thank you!
Reviewed by Tim Berrier on
4
Overall the experience was good. I feel like the process of showing someone all their options in a price range would be a better approach, and that is why I didn't do all 5 stars. I felt like we had to keep asking questions to get into our price range.
Reviewed by Jamie May on
4
Salespeople were patient and gave me as much time as needed to choose the right matress. They were happy to give me all the discounts I was eligible for so I know I got the best price possible.
Reviewed by K on
4
Knowledgeable and friendly sales people. Waived shipping fee for me. Mattress is good quality. Happy with my experience.
Reviewed by Nate Huggins on
4
Mattress Warehouse was great in the actual store but we ran into some serious issues with delivery. After talking to mattress warehouse directly, they corrected the issues.
Reviewed by John Drobel on
4
I feel that we were given all the information we needed to make the best educated purchase for us.
Reviewed by David Dippolito on
4
Reviewed by Joyce Foultz on
4
Reviewed by Barbara Teed on
3
Went in three weeks ago to price out a twin mattress for my toddler. There were a couple in the back down to me by a floating staff member who said they might be on hold for someone. He took my name and number and was supposed to call me to confirm. The prices were reasonable and aside from not calling back, the staff was helpful and polite.
Reviewed by Mark Boyce on
3
Honestly, one of the worst experiences I've ever had as a customer. On 01/27/19, I ordered a new Serta X7 Hybrid, after trying many mattresses. The one delivered was NOTHING like the one in the showroom. I sank almost 6 inches into it. After reporting it, they sent an inspector to check it out. The inspection was a joke. A few minutes to lay a stick across the mattress and measure how deep the depression was. I explained it's new, there is no depression unless you lay on it. Unsurprisingly, I was denied a warranty. So I asked for an exchange, and spent several hundred more on the new mattress. I was told it would be 3 to 5 days to hear back. After 2 weeks, I went back to the store. The manager said she would call the next day and expedite it. I never heard back. I called again the following day, and she was going to call me back that day. I never heard back. After yet another call 2 days later, an employee finally called me back that the mattress would be delivered. I finally got my mattress, 3 weeks after I exchanged it, and 7 weeks after the initial order. The first mattress delivered was extremely uncomfortable, and hurt my back, but I was stuck with it for 7 weeks. I can't see ever coming back to Mattress warehouse, and would recommend for anyone to try their competitors first. I did get a reply from Mattress warehouse and they worked with me to get some satisfaction. Some people in this company do care about a customer being satisfied.
Reviewed by Brittany Crawford on
3
Reviewed by James Pendleton on
3
Reviewed by Thomas Sommer on
3