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Mattress Warehouse of Wake Forest - Retail Drive

Approximately 9.7 Miles from your location
11718 Retail Drive
Wake Forest, NC 27587
(919) 554-3518

Opens next at 11:00 am on Friday

4.73

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Store Hours

OpenClosed
Sunday11:00 am6:00 pm
Monday11:00 am8:00 pm
Tuesday11:00 am8:00 pm
Wednesday11:00 am8:00 pm
Thursday11:00 am8:00 pm
Friday11:00 am8:00 pm
Saturday10:00 am8:00 pm

Location Description

At Mattress Warehouse, it’s our mission to offer you a relaxed purchasing experience and a better night’s sleep. Our Wake Forest, North Carolina - Retail Drive staff is knowledgeable about all our mattresses and sleep products, to help guarantee you make the best decision to improve your sleeping experience.

Mattress Warehouse of Wake Forest, North Carolina - Retail Drive offers a huge selection of quality name brand mattresses and sleep products. Try bedMATCH® today to help you find the perfect bed for you. We are conveniently located on 11718 Retail Drive near Krispy Kreme and Chick-fil-A.

Nearby Stores and Restaurants:

Buffalo Brothers, Goodberry's Frozen Custard, Lady Jane's Haircuts For Men, Applebee's Grill + Bar

Nearby Neighborhoods:

Crenshaw Manor, Cedar Grove, Deauville, St. James Place

Brands sold at Mattress Warehouse of Wake Forest, North Carolina - Retail Drive:

AireloomBedgearCheswick ManorComfort EssentialsKingsdownMattress 2.0NectarRoyalSealySertaSomosbedsStearns & FosterTempur-Pedic

Warranty & Return Policy

All warranties on bedding sold by Mattress Warehouse are through the individual manufacturers.

Delivery Information

All items sold by Mattress Warehouse are available for shipping or in-store pickup.


Frequently Asked Questions

Does Mattress Warehouse offer delivery?

Yes, Mattress Warehouse offers White Glove Delivery for qualifying purchases. We can also ship items for you to pick up at any store, or directly to your house. Delivery fees may apply.

Can Mattress Warehouse take away my old mattress and box springs?

Yes, Mattress Warehouse can take away your old mattress and box springs. There is a $14.99 removal fee per item removed.

What mattresses are on sale at Mattress Warehouse?

Mattress Warehouse has different sales going on throughout the year. To see what’s available as part of the current sale, visit https://sleephappens.com/collections/specials-and-sales.

What is bedMATCH® and how does it work at Mattress Warehouse?

bedMATCH® is Mattress Warehouse’s patented diagnostic sleep system that does what its competition cannot — it makes scientific recommendations on the best mattress specifically for you. Through advanced technology, the bedMATCH® system uses 18 statistical measurements and thousands of scientific calculations to determine the best mattress for not only your body type but for your sleep preferences and needs.

What if I don’t like my new mattress? What is Mattress Warehouse’s cancellation and return policy?

If you are not satisfied with your original mattress after 30 days of use, contact Mattress Warehouse to begin the process for your one-time comfort You can test out your mattress for up to one year before deciding whether you want to keep your original selection or utilize the comfort exchange program. If you use the Comfort Guarantee program, you will receive a 100 percent credit of the original purchase price to be applied toward the current ticketed price of the replacement mattress. You will be responsible for any difference above and beyond the amount of your credit once you make your mattress exchange. Certain fees apply.

If you need to cancel your order for any reason, you may do so within 24 hours with no penalty. If, after 24 hours from the time of your order, products have been shipped, but not yet arrived at your home, Mattress Warehouse reserves the right to assess both a 20 percent restocking fee and any freight charges that were incurred in shipping your order.

Mattress Sale

Visit our Mattress Warehouse of Wake Forest - Retail Drive store to shop all ongoing mattress sales! Our mattress sales ensure all customers receive their perfect mattress at the right price.

Not ready to visit us in-store? Shop all of our current mattress sales online today!

Customer Service

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Reviewed by Janet Legg on
5
Ashli helped me find the perfect mattress for my sleeping issues. She was kind, patient and very knowledgeable. Sure hope you all are paying her well because she is top notch. The store was clean and welcoming also. Actually I have purchased 2 beds and a cooling pillow which I love.
Reviewed by K MAC on
5
They were great at helping us find a mattress that fit our price range and our needs. They were also great at adjusting delivery dates when we found out our bed frame (coming from a furniture store) wasn't being delivered on time. And when our bed frame delivery was pushed back for 2 more months, our associate threw in a free frame so we could still get our mattress on time! So helpful!
Reviewed by Alicia Davis on
5
I was in search of an amazing new mattress and found it at Mattress Warehouse in Wake Forest!!! My sales associate Ashley was phenomenal. She took her time with me, answered all of my questions, and provided a lot of information that helped me make an informed decision on which mattress to choose. I am thankful for her passion and advice. Y’all go see Ashley if you need a new mattress, you won’t regret it.
Reviewed by Janet S. on
5
It was a real pleasure doing business in your Wake Forest location. The service was excellent; my questions were all answered with in-depth explanations. She, the sales rep., her knowledge of the product was only exceeded by her friendliness.
Reviewed by Toni Martin on
5
Ashli was so knowledgeable and helpful. I would definitely recommend her and Mattress Warehouse to anyone looking for a reputable buying experience!
Reviewed by Anna Hagan on
5
Ashli was so helpful and knowledgeable!
Reviewed by Marsh C on
4
Great Salesperson !!!!!
Reviewed by Karolyn Gillis on
5
Ashli was very helpful. She answered all of our questions about the mattresses. I would definitely recommend this location!
Reviewed by Dana Cannpn on
5
Reviewed by Tif Rose on
5
I visited today, 10/20/20 and was helped by Jim. From the moment I stepped into the store until the moment I left, he was very attentive. He answered every question I had, and made sure that I got the bed that was right for me. I never felt pressured to purchase something that I didn't need. he explained the differences between the different types of mattresses as well as the bases. If you are in the market for a new bed I highly recommend this location. A couple months ago we went there and bought a bed and was helped by Ashley. She was also very attentive and very helpful and very informative. The entire staff at this store really know their stuff and know how to make a customer feel welcome!
Reviewed by Fredrika Ellis on
5
Reviewed by Heather Tear on
5
GREAT SERVICE!!!
Reviewed by Phoenix Riedel on
5
Our experience with Mattress Warehouse, specifically with Ashli and Shanail was nothing short of amazing. Having been to several other mattress retailers and after following an incredibly irritating experience at Mattress Firm at the Wake Crossing store location, it was refreshing to be in a store with sales people who are down to earth and not pushy and aloof. Ashli and Shanail were helpful and accommodating, guided us in our decisions, answered our questions honestly, and treated us like humans who wanted to buy some mattresses, not the next-in-line consumer who they could force an overpriced memory foam option down our throat. Avoid mattress firms at all cost, especially since they legally re-useD mattresses and sell them again. That’s your restocking fee at work. If you don’t believe me, google is your friend.Thanks Ashli and Shanail!
Reviewed by ncsuwolfy on
5
Our experience with Mattress Warehouse, specifically with Ashli and Shanail was nothing short of amazing. Having been to several other mattress retailers and after following an incredibly irritating experience at Mattress Firm at the Wake Crossing store location, it was refreshing to be in a store with sales people who are down to earth and not pushy and aloof. Ashli and Shanail were helpful and accommodating, guided us in our decisions, answered our questions honestly, and treated us like humans who wanted to buy some mattresses, not the next-in-line consumer who they could force an overpriced memory foam option down our throat. Avoid mattress firms at all cost, especially since they legally re-use mattresses and sell them again. That’s your restocking fee at work. If you don’t believe me, google is your friend.Thanks Ashli and Shanail!
Reviewed by tiffany blakney on
5
Ashli at mattress warehouse is the bomb!! She sold my first tempur pedic mattress.I truly appreciate her!!
Reviewed by Matt K on
5
Mattress Warehouse made this easy on us. Very pleased with level of knowledge from our salesperson, patient and pleasant. Good price as well. Highly recommend!
Reviewed by Rhonda H on
5
Sales person was very pleasant and knowledgeable.
Reviewed by Corinne Green on
5
Ashley is amazing and was so helpful in helping us find the perfect bed for us! Great customer service and quick delivery!! Thank you, Ashley!
Reviewed by Julie Wulforst on
5
Roy was extremely helpful in helping us find the best mattress for our price point while educating us and not being pushy about upgrading to something out of our price point. Highly recommend!
Reviewed by Mark E on
5
Amazingly proactive staff
Reviewed by Peggy Adams on
5
The sales lady, Ashli, was wonderful and patient with me. The experience was great. I highly recommend this store and Ashli.
Reviewed by Edwina Franitti on
5
Ashli was so knowledgeable and helpful it made the experience pleasant. We felt no pressure to make the purchase.
Reviewed by Ron Ortiz on
5
Wonderful experience. Great prices. It's great to see that Matress Warehouse supports the community.
Reviewed by Katy Coombs on
5
Reviewed by Erin Mentz on
5
My husband and I had the best experience buying a matress today! We didn’t think it would be possible, but Ashli made the process simple and quick! We highly recommend this location for buying a new bed.
Reviewed by amanda thornton on
5
We haven't bought a mattress in years and wasnt too sure on the process. But we went here to Mattress Warehouse and Shanail gave us a great deal for our new mattress! We saved so much money!!
Reviewed by Elisa Hodge on
4
I had a very pleasant experience there. Shanail was very helpful with helping us find the perfect mattress for us.
Reviewed by Nolan Wood on
5
Ashli was very professional and kind when we were purchasing our mattress.
Reviewed by Dan Raymond on
5
Reviewed by S Long on
5
Shanail and Ashli helped me find the right mattress for me!
Reviewed by Nadia Bachinsky on
5
wonderful customer service from Shanail, quality mattresses with affordable prices, will be coming back!
Reviewed by Sam Markle on
5
Ashli was so helpful to my boyfriend and I when we came in to purchase our mattress. It had been 15 years since I had bought a mattress and Ashli answered every question we had. Can't wait till we get our new bed delivered! Thanks Ashli!
Reviewed by Rian Knight on
5
Ashli is by far the most patient and knowledgeable sales manager I ran across in my months of searching for a mattress. She answered ever question I had about buying. Mattress Warehouse even has a system (Bedmatch) that measured me to make sure I found the right mattress that supported me. I'm so happy I chose this company and Ashli to buy from. I didn't feel pressured to buy and I didn't feel like I was being lied to just to get a sale. Ashli made me feel important and valued throughout the entire process. Thanks Ashli!!!
Reviewed by Jan CM on
5
Excellent service, knowledgeable employees. No pushy tactics. Feel good about my purchase!
Reviewed by Carrie Johnson on
5
Reviewed by Steven G. on
5
Great customer service.
Reviewed by Bria Perry on
5
Ashli was AMAZING!!!!!
Reviewed by Mary Taylor on
5
Shay and Ashli were awesome! They helped us for hours when we were trying to pick a bed out. Bedmatch is so cool and it really works!
Reviewed by rochelle tabb on
5
Wonderful experience! Ashli was a wonderful help!! She was patient and helpful. She did not pressure us and helped us find the best mattress for our needs. If you need a mattress this is the place to go!
Reviewed by Sam Aycock on
5
We walked in with the intention of buying pillows. And that’s exactly what we did. The pillow expert directed us through the intimidating process with ease. The wisdom, knowledge, and professionalism of the employees here truly shines as bright as the morning sun. Would definitely recommend.
Reviewed by Jennifer Lawson on
5
My experience at Mattress Warehouse was no less than exceptional. Ashli was even better. She did not pressure me at all and answered every question I had about Tempur-Pedic. I can’t wait to get my new mattress next week. Thanks Ashli!
Reviewed by Tory A on
5
Ashli is awesome! She took the time to explain every question I had about buying a mattress. I loved their Bedmatch machine! It made the process so much easier. It even measure me for the right pillow!! I am so thankful for this experience and cant wait to get my mattress next week!!!
Reviewed by Peggy Gordon on
5
Ashli was so sweet and kind to me and my husband when we were purchasing our mattresses. She answered every question we had. I haven't bought a mattress in over 35 years and she explained how much they have changed and guided us to the mattress that was a perfect fit for us. Thanks Ashli!
Reviewed by Rich Boyter on
5
Excellent and professional service. Thanks Ashli!
Reviewed by Angel Holmes on
5
Needed a guest bed in a certain price range and could not believe how many options Mattress Warehouse had!! Ashli was the best salesperson I have ever had. She was so patient throughout the whole process. Thanks Ashli!!!
Reviewed by Joseph Miceli on
5
Shanail was super helpful and made the process of buying our bed easy and fun. I would highly recommend going to see Shanail and Ashli.
Reviewed by Chet White on
5
So happy I found this place! Ashli was so kind and helpful throughout the entire process!! Thanks Mattress Warehouse and Ashli!!!!
Reviewed by Joseph Dowdy on
5
Shanail provided us with wonderful (and very patient) assistance helping my wife and me select the perfect mattress. She and Ashley had all the answers ti our questions.
Reviewed by D Tilman on
5
Shay was so nice to us when we were shopping on a budget for our son!! Great shopping experience.
Reviewed by Janice Mcstoots on
5
Wonderful customer experience from Shanail. She is very patient and very helpful answering all our questions
Reviewed by Neil Johnson on
5
Reviewed by CJ Jacks on
5
Ashli is the best!!! She helped my mom and I so much when we were in desperate need of some beds!! We are so happy!!!
Reviewed by Rosemary Richardson on
5
Ashli is the best! Walked in and got everything I asked for - on the spot! She is a lifesaver
Reviewed by Aliza Bass on
5
Ashley was so helpful both times I came in while I was making my decision. All the employees cared more about the customer than making a sale. I did not feel like they were pushy in anyway. Will definitely return when we need another mattress in the future!
Reviewed by Vicki Kennedy on
5
Ashli was fantastic. Very knowledgeable and friendly. She provided different options, and really listened to what I was looking for, and within my budget. She was fantastic!!!
Reviewed by Kurt P on
5
Ashli was amazing! She was so patient with us through this whole decision process! Definitely 5 star worthy!!!!
Reviewed by Steven Grubb on
5
Shanail and Ashli were very helpful salespeople. They took the time to explain the differences and quality of the mattresses in stock. I highly recommend this store for mattress shopping.
Reviewed by M Boyer on
5
Anxiety and paranoia plagued my mind at the thought of buying a mattress. Ashli was very tentative when i was buying my mattress. She worked with me for a few months before I made my final decision. She is freaking awesome and has so much knowledge when it comes to Tempur-Pedic mattresses (which is what I got). She made this experience as painless as possible! I am so thankful! :)
Reviewed by John ray on
2
Sales person great. The delivery was not good
Reviewed by Joshua Lane on
5
Great prices, nice staff. Ask for Ashli or Shay.
Reviewed by Stephanie Beguelin on
5
Great selection and Shanail was a great help!
Reviewed by Jennifer Kanetzke on
5
I searched high and low for a bunkie board that I could purchase and pickup on the same day. When I called, Shanail answered the phone and was very helpful. She actually walked to the back warehouse and searched for what I needed while I was on the phone.I drove to their location to purchase the board and after paying for it, Shanail helped carry it to my car.Very good customer service. Good attitude and very friendly. I will definitely visit this location again. Thanks Shanail.
Reviewed by Brittin Pratt on
5
This experience was amazing! We worked with Ashely, she was informed, helpful, detailed, to the point and willing to help in every way! Highly recommend this location and this sales personnel!
Reviewed by Anne Wynne on
5
Great experience with Nicole
Reviewed by Norma Almeda on
2
Mattress is ok. I ordered a platform bed with the headboard that doesn’t need a box spring but instead they sent me a bed with flimsy four pieces of wood that they called platform bed. The moment you put you head down on the mattress the piece of wood under the bed fell off. They sent me a replacement a regular bed rails with box spring but my grandson really wanted a wanted platform bed.
Reviewed by Norma Almeda on
2
Mattress is ok. I ordered a platform bed with the headboard that doesn’t need a box spring but instead they sent me a bed with flimsy four pieces of wood that they called platform bed. The moment you put you head down on the mattress the piece of wood under the bed fell off. They sent me a replacement a regular bed rails with box spring but my grandson really wanted a wanted platform bed.
Reviewed by Derek B on
4
The sale lady was knowledgable. Not sure how legit the sleep profile diagnostics really is but we purchased a mattress that we are happy with. A little odd thing, the sale lady never said "thank you". She did everything she was supposed to do, very efficiently and knowledgeably but she never once showed any hint of appreciation for us being a customer. Seemed strange....
Reviewed by Ron Harrell on
4
Good product line. Good advice!!
Reviewed by Frank Fisher on
5
Excellent service and very professional. Ashli, our sales contact and store manager, was most knowledgeable about the mattresses offered and most enjoyable to work with. Strongly recommend.
Reviewed by Charles Pleasants on
5
Ashli has incredible knowledge of the mattresses available. She listened to our needs and found the right bed for us. We had a problem with delivery, (that is handled via a 3rd party) but I was able to call Ashli immediately and get a resolution. Thanks Ashli!!!!
Reviewed by Rachel Volpe on
5
Great experience from showroom to delivery!
Reviewed by Jim Nulty on
5
Jim was great. He listened and Bedmatch helped guide us along the way. Will recommend
Reviewed by Hal Melton on
5
My wife and I have not shopped for a mattress in 10 years. When we walked in to Mattress Warehouse on Retail Drive in Wake Forest, NC and met Jim we were met with a smile and a very willing heart to listen and educate us. There was a lot more to consider than a decade ago! We made a great choice at a great price and made a friend in the process. Our backs are really looking forward to a much more comfortable night's sleep. We highly recommend you pay them a visit for your next mattress purchase.
Reviewed by CarrieAnn Plume on
5
My husband and I purchased a mattress set here this past weekend. We had a great experience! Staff was very friendly and knowledgeable.
Reviewed by Marcie Beam on
5
Good selection. They had just what I wanted and needed for my daughter. . Jim was very knowledgable and fun to work with. I will return for the upgrade of my own mattress very soon. Got a great $$$ deal too! The set up & delievery was a breeze. ..on time and professional. Very pleased.
Reviewed by Laura Haywood on
5
Recently purchased a mattress from here & the experience was great, from walking in through delivery! Jim was knowledgeable & did not pressure us to buy when we were deciding between two very differently priced mattresses. Thanks for your help!
Reviewed by Anthony Haywood on
5
Great mattress, great store and great Staff. Jim was knowledgeable and helpful - no pressure selling and interesting to talk to. Very happy and would recommend.
Reviewed by MARKELL FRESH on
5
went into Mattress Warehouse to view and price Mattresses. Ashli the salesperson was very knowledgeable, Helpful and very friendly.Yes, we did buy a mattress set before leaving the store.
Reviewed by Antonio on
1
Don't waste your time. How do you expect to sale items if you are not willing to give a total price? I went by Saturday to take a look myself. Talked to Jim and told him I would bring my wife back tomorrow to shop. Came back the next day with my wife. Told Jim this was the first stop that we were going to visit others today. We made a selection of a split King that we requested a price on it. Jim didn't want to give us the complete out the door price so we got an estimate and moved on. About 30 minutes later called Jim and asked if he could give us a price on the same mattress in a regular king instead of split King. He said he rather we come back in the store. I was like we just left we just need a price. He refused to give us a price saying he thought we were just shopping around prices. Well we are that is part of the process when spending several thousand dollars. But if you can't give me a price how do you expect to make a sale. We bought a mattress that day elsewhere.
Reviewed by james foley on
5
Ashli is absolutely FANTASTIC! She is extremely well versed in the products, professional and easy to work with. I hate the process of buying a bed but she made it a great experience. Thank you and a job well done!
Reviewed by Steven Rickard on
1
THIS PLACE DOES NOT KEEP THEIR GUARANTEES!!! Missed an entire day of work to be home for a delivery that never happened. Went to the store on Saturday 9/14 had a great experience trying different mattresses and finally purchased one. That whole process went smoothly and was told the mattress would be delivered Wednesday 9/25. 11 days.... Mattress Warehouse you had 11 days and could not send a notification that the delivery got pushed to Friday 9/27??? All of the paperwork states the delivery was scheduled for Wednesday 9/25. Where ya at Mattress Warehouse?? Cause you are definitely not at my house delivering a mattress!! Now I need to go purchase an air mattress because I have family arriving tomorrow and no where for them to sleep. Why’s that? Well because mattress warehouse failed to deliver it when they were supposed to. Waiving a delivery fee does not resolve this problem. Please fix your incompetency and total lack of communication. Guess I should’ve went to Mattress Firm....
Reviewed by Jamie Le Jeal on
3
The wrong mattress was delivered initially which delayed delivery by about a week. The delivery was again delayed when I asked to switch out the box springs (a comfort exchange). I was told this wouldn’t be a problem but it delayed delivery again which I wasn’t informed about. Ashli was very helpful in helping to remedy all this and we finally have our correct mattress but I was a little disappointed things kept getting delayed considering the amount of money we are paying for this mattress.
Reviewed by Tom Dixon on
5
We started our process here and after looking, studying, and doing our homework we found the best value here. Ashli was a big help in helping us figure out which mattress "fit" us and was extremely knowledgeable about all of their products. I own a small business and it is usually hard to find "expertise" in large chains, but Ashli is your girl. This is a major purchase, investing in something you use everyday. When making such decisions you want to work with someone that knows what they are doing and the staff at Mattress Warehouse of Wake Forest are top notch.Thanks!
Reviewed by Matt Long on
0
Store by Chick-fil-A.... took a month to receive the bed, when it was suppose to arrive the same week. The salesman ordered the wrong bed twice and was very unprofessional about his mistakes. Will never buy from that location again.