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Mattress Warehouse of Hickory

Approximately 311.7 Miles from your location
1716 US Highway 70 Southeast
Hickory, NC 28602
(828) 578-6860

Opens next at 10:00 am on Saturday

4.67

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Store Hours

OpenClosed
Sunday11:00 am6:00 pm
Monday11:00 am8:00 pm
Tuesday11:00 am8:00 pm
Wednesday11:00 am8:00 pm
Thursday11:00 am8:00 pm
Friday11:00 am8:00 pm
Saturday10:00 am8:00 pm

Location Description

At Mattress Warehouse, it’s our goal to provide you with a relaxed buying experience and a better night’s sleep. Our Hickory, North Carolina staff is knowledgeable about all our mattresses and sleep products, to help ensure you make the best decision to improve your sleeping experience.

Mattress Warehouse of Hickory, North Carolina offers a large selection of quality name brand mattresses and sleep products. Try bedMATCH® today to help you find the perfect bed for you. We are conveniently located on 1716 US Highway 70 SE, near Chipotle and Cornerstone Bakery.

Nearby Stores and Restaurants:

Chick-fil-A, Wendy’s, Five Guys, Style Exchange, Red Lobster, Dunkin Donuts

Nearby Locations:

Catawba Memorial Park, Kiwanis Park, Catawba Science Center

Brands sold at Mattress Warehouse of Hickory, North Carolina:

AireloomBedgearCheswick ManorComfort EssentialsKingsdownMattress 2.0NectarRoyalSealySertaSomosbedsStearns & FosterTempur-Pedic

Warranty & Return Policy

All warranties on bedding sold by Mattress Warehouse are through the individual manufacturers.

Delivery Information

All items sold by Mattress Warehouse are available for shipping or in-store pickup.


Frequently Asked Questions

Does Mattress Warehouse offer delivery?

Yes, Mattress Warehouse offers White Glove Delivery for qualifying purchases. We can also ship items for you to pick up at any store, or directly to your house. Delivery fees may apply.

Can Mattress Warehouse take away my old mattress and box springs?

Yes, Mattress Warehouse can take away your old mattress and box springs. There is a $14.99 removal fee per item removed.

What mattresses are on sale at Mattress Warehouse?

Mattress Warehouse has different sales going on throughout the year. To see what’s available as part of the current sale, visit https://sleephappens.com/collections/specials-and-sales.

What is bedMATCH® and how does it work at Mattress Warehouse?

bedMATCH® is Mattress Warehouse’s patented diagnostic sleep system that does what its competition cannot — it makes scientific recommendations on the best mattress specifically for you. Through advanced technology, the bedMATCH® system uses 18 statistical measurements and thousands of scientific calculations to determine the best mattress for not only your body type but for your sleep preferences and needs.

What if I don’t like my new mattress? What is Mattress Warehouse’s cancellation and return policy?

If you are not satisfied with your original mattress after 30 days of use, contact Mattress Warehouse to begin the process for your one-time comfort You can test out your mattress for up to one year before deciding whether you want to keep your original selection or utilize the comfort exchange program. If you use the Comfort Guarantee program, you will receive a 100 percent credit of the original purchase price to be applied toward the current ticketed price of the replacement mattress. You will be responsible for any difference above and beyond the amount of your credit once you make your mattress exchange. Certain fees apply.

If you need to cancel your order for any reason, you may do so within 24 hours with no penalty. If, after 24 hours from the time of your order, products have been shipped, but not yet arrived at your home, Mattress Warehouse reserves the right to assess both a 20 percent restocking fee and any freight charges that were incurred in shipping your order.

Mattress Sale

Visit our Mattress Warehouse of Hickory store to shop all ongoing mattress sales! Our mattress sales ensure all customers receive their perfect mattress at the right price.

Not ready to visit us in-store? Shop all of our current mattress sales online today!

Customer Service

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Reviewed by Yogi Dula on
1
Reviewed by russ gramer on
5
The service provided by Terry was excellent. He was loaded with product information and didn't try to oversell or sell us something we didn't want.The delivery was right on schedule and setting up the bed also went well.If someone is looking for a good facility to find a terrific mattress, you can't go wrong with Mattress Warehouse.
Reviewed by Angela Owens Davila on
0
We purchased a queen mattress and adjustable base in June 2020. We were told that if we weren't satisfied we could exchange mattress after 30 days. Six weeks later we called in asking to upgrade the mattress to a king size, base as well. We were happy to pay the amount needed to make this change.Associate stated that she was new and didn't know how to process this change, please call another location. We did. Sales person walked thru the process and gave us the amount that it would cost to upgrade. We paid it right then with credit card. THEN he advised that it wasn't actually a done deal but would need to be expediated to higher level for approval.Ok.. how long will that take? ... only couple of days.Two weeks later (and many phone calls FROM our side) we were told that the process for this type exchange had changed (actual date of procedure change was 4 days after we paid to upgrade)... They are not able to honor this upgrade.....well that is disappointing. I would think that any transaction made BEFORE the procedural change would be honored but it's Covid and the world is upside down. We get it. Disappointed but we get it.Also- should we not have been advised that it would be best to get the approval first and then pay the difference? It has now been over a month and we can't seem to find a person with the knowledge, experience or authority to refund our funds.We've been told numerous things that haven't happened. Our salesperson is gone, district manager has changed, no one seems to be there on corporate level. Endless loop of no resolution.Mind you sales person advised that funds would be back on our card in 4 days. (I have worked in retail and this is not a difficult process)We've spoken to new district manager via phone, email and text over a week ago. All we ask for was a status updated on our refund. It's appx 00. That's not cheeseburger money. That's alot of funds.To date we've had no response or resolution. During this entire process there has not been one contact made towards us. We have had to chase them for any contact.There seems to be ALOT wrong with this corporation.Angela D
Reviewed by Duane Davis on
4
Faith did a good job getting us in and out. We told her what we were willing to pay, she made a quick phone call to her boss, got the approval, and got the paperwork done in less than 30 minutes. Nice job!!
Reviewed by Leigh J. on
5
Our sales associate was Faith, and she was very knowledgeable and not pushy at all. She led us through a mattress assessment that led us right a very comfortable bed. We are very pleased with the whole process.
Reviewed by Melissa on
5
go see Terry at Mattress Warehouse of Hickory. He was very knowledgeable of the products in the store. I am sleeping alot better now on my new mattress
Reviewed by Megan G on
5
I love my new mattress I bought from Terry at Mattress Warehouse of Hickory. He was very helpful in what I was looking for. I also bought my toddler a bed and he is sleeping so much better thru the night. great service, Go see Terry for all your sleep needs.
Reviewed by Paulo M on
5
Easy to deal with, awesome attitude
Reviewed by Shannon Whisnant on
5
Friendly family owned. Very helpful and the prices are so good.
Reviewed by Joe H. Morgan on
5
This is the best purchase I have ever made. Terry was so knowledgeable and helpful that it turned into an educational experience. His customer service was unmatched by any of the numerous locations that I checked. Highly recommend to shop here if you want a good night’s sleep - every night.
Reviewed by Ellyn Kerchenski on
5
Terry provided incredible customer service and is very knowledgeable about the mattresses in the store.
Reviewed by shelia c on
5
Terry was great really knows his stuff
Reviewed by Jim S on
4
Overall our experience was great and Terry did a great job explaining mostly everything to us. As it turned out we went back after a week because after sleeping on the mattress we weren’t happy with it so we exchanged it. We were originally told we had 30 days to do that but what we weren’t told was the bottom section that moved it up or down could not be exchanged ! We would have preferred to get the one that raised individually on each side but then we’d be stuck with the old one with no way to sell it ! So other than Terry not telling us about that he did a great job and seemed to be very knowledgeable about his products. I spent 43 years as a Sr Commercial Banking Manager and subsequently a General Business Consultant so I understand Salesmen don’t want to touch on negatives when making a sale...and that was a negative ! When we returned to the store we dealt with a Faith who told us we couldn’t exchange the bottom part and she was also very pleasant.
Reviewed by Debra J. on
5
Terry was very knowledgeable on all the mattresses and helped us pick out the best one for our needs! Every night is a good nights sleep now!
Reviewed by Lucy Walker on
4
Very helpful
Reviewed by Brad R on
5
Great service, Faith was very helpfull.
Reviewed by Shelia C on
5
Terry was great and really knows his stuff. Very friendly and professional we just bought our 2nd tempur pedi mattress from him.
Reviewed by Sara Bost on
5
We came here after mattress shopping at a couple of different stores. We had a great experience. We used their Bed Match technology and found a mattress that my husband and I both are excited about and it’s NC locally made which is a bonus! Glen, helped us out and was very professional, informative and we got a great deal that we were very happy about. Highly recommend!
Reviewed by Tiersa M on
5
Great Selection and Customer Service! Terry Sain is the best!
Reviewed by Terry P on
5
Very helpful and courteous
Reviewed by Bonnie Lett on
5
Went shopping for a king adjustable for myself. Went to a competitors store & they sat at their desk & hollered across the room to answer questions. When we walked in this store, we were greeted by Terry & shown an awesome adjustable bed (& not the most expensive bed either). Not only did he show us the bed, he educated us on adjusting the bed to help different things, gave us an awesome price (so much cheaper than the competitors that I purchased my daughter a bed as well) & written instructions for me adjusting the bed like he showed us. It's definitely worth at least a visit to their store before buying a mattress. You will be satisfied w/price , quality & service enough to purchase from Terry. He definitely goes above & beyond in customer service.
Reviewed by Effin & Jeffin on
1
A bed, no matter how much it vibrates, does NOT detox your blood, liver and spleen as I was told here! He told me he was going to "educate" me and then proceeded to talk to me as if I was in the 3rd grade. I don't talk down to people and don't like to have it done to me either. Any question I had(features or price) he met with a look like I was stupid to ask. I do know this though...When a salesman oversells any product it is a red flag to WALK AWAY and I am so glad I did.
Reviewed by james greer on
5
Best price in our research and comparison with other places. Friendly , knowledgeable and professional honest service from Terry.
Reviewed by lorena Y on
5
wonderful salesman, really catered to my specific needs.
Reviewed by Betty S on
5
Great customer service
Reviewed by Joseph Lodico on
5
Reviewed by Terry, A on
5
Great service, I recommend this business.
Reviewed by Bob W on
5
Terry did a great job showing and explaining the products. I'm sleeping better now.
Reviewed by Scott regenbogen on
5
Fast and courteous with no high pressure sales. Terry and Faith are easy to deal with and they had what I wanted in stock, delivered the next day. Great job, guys!!
Reviewed by J Allen on
5
Very knowledgeable of Mattresses. I am happy with my purchase
Reviewed by Ashley Price on
5
Great customer service from Faith. She was very knowledgeable and personable.
Reviewed by Kellie Sornsen on
3
Reviewed by Debra K on
5
Bought pillows but not too pleased with them. Husband's feels too high. Mine goes flat!
Reviewed by Vicky H on
4
Excellent customer service
Reviewed by Susan Powell on
5
My husband and I were shopping for a mattress for ourselves and one for our teenage son. Found both at Mattress Warehouse. Terry was great to work with. He was very knowledgeable about all types of mattresses. You could tell our satisfaction was of the upmost importance to him. I highly recommend Mattress Warehouse and Terry.
Reviewed by G on
5
Terry was great. Listened to what I was looking for, very knowledgeable in the products, explained which products would work best, excellent customer service. Exceeded my expectations.
Reviewed by Judy Meador on
5
Went in to see Terry and got a great deal. He knows his stuff and would recommend him to anyone if you are looking for a good sleep.
Reviewed by Welcome Back on
5
Excellent service! Fast and accommodating. Priced right.
Reviewed by Joel Davis on
1

A bed, no matter how much it vibrates, does NOT detox your blood, liver and spleen as I was told here! He told me he was going to "educate" me and then proceeded to talk to me as if I was in the 3rd grade. I don't talk down to people and don't like to have it done to me either. Any question I had(features or price) he met with a look like I was stupid to ask. I do know this though...When a salesman oversells any product it is a red flag to WALK AWAY and I am so glad I did.
Reviewed by Terry Sain on
5
FABULOUS MATTRESSES
Reviewed by Dorothy Hearn on
5
Lori was very knowledgeable on mattresses great help. Would not go anywhere else for mattresses anymore.
Reviewed by gthjr1962 on
5
My wife and I went to this store just to see the new mattress store in Hickory. Well we ended up getting a new Serta mattress from Terry that keeps us cool at night when we sleep. The test they did on us was very interesting and made the selection a lot easier. The pillows are really cool too. We would highly recommend this mattress store to everyone.
Reviewed by Leah Clark on
5
If you are looking for quality customer service visit Mattress Warehouse and ask for Laurie. She is friendly, sweet, and extremely helpful. Thank you for your help!-Kim and Judy
Reviewed by Beth Brabble on
5
I would highly recommended mattress warehouse. Go see Terry he is the best! Very knowledgeable and has great customer service! He went above and beyond to make sure we were happy customers! Thank You Terry! -Brabble's
Reviewed by Catie Jackson on
5
My boyfriend and I recently purchased a wonderful mattress from Terry at the Mattress Warehouse Hickory. It has been an absolute dream. So much better than our last bed. Terry was a pleasure to work with; he is very informative and helpful. He helped us stay in our price range while still getting the best bang for our buck, and boy did we! We didn't find anything better, or anything even close to the same quality as they keep at Mattress Warehouse Hickory. He also worked to find a solution for a lengthy production delay in getting a mattress protector for our new lovely bed. If ever I were to need a new bed, I would choose to go to Mattress Warehouse Hickory every time. Thank you again, Terry!!!!
Reviewed by vanessa romero on
5
Terry was extremely helpful in the purchasing of my new Tempur-Pedic bed. He was very helpful in answering all my questions. Definitely will shop with him again and recommend to my family and friends.
Reviewed by Kimberlyn Hull on
5
Ryan really helped me out during the sale! We got a king mattress with box spring and frame. I would recommend everyone to come to Ryan he was amazing and had a lot of knowledge about all the products and found us something that we love! Thank you so much!
Reviewed by Andrea Scafidi on
5
Michael was our salesperson. He was helpful but not pushy. Friendly and informative. Very happy with our purchase.
Reviewed by M McLean on
5
It's a nice place and the guy that helped me out was nice and friendly and helpful
Reviewed by Samantha Holsclaw on
5
Love my brand new mattress. The mattress I had before was 10+ years old and it was time for a new one. Mike at mattress warehouse was such a great help finding me just the right mattress.I definitely recommend going here for your next mattress purchase.
Reviewed by Vicki Curtis on
5
Terry and Michael were awesome! Terry knew exactly what we were looking for and made the perfect recommendation. Michael called the minute our bed got to the store and he loaded it right up for us. We love our new bed and appreciate all the help!
Reviewed by Susan H on
4
Very nice, big selection of mattresses to choose from. It seemed like they often have sales; I was able to buy one on sale. I also had them deliver to my house, and the deliverers were exactly on time and super quick.
Reviewed by Jade Wrenn on
5
Terry was an incredible salesman! He helped my husband and I choose the perfect mattress for our needs! He was very kind to us and our energetic two year old and answered every question! So pleased we purchased here!
Reviewed by Scoot Fong on
5
Great process and customer service and love that bedmatch system
Reviewed by Sandra S on
5
If you are in the market to purchase a mattress this is the place to go. Huge selection, knowledgeable sales men, and they spend as much time as you need to make a decision. I would recommend.
Reviewed by Sheila Thurston on
5
We went to three different mattress stores and couldn't decide on what to get. I was about to give up when we decided to try this store. We had Terry help us and he was extremely helpful on helping us get a brand new mattress. He was very knowledgeable and quite helpful. He took into consideration our jobs and my husband's size and put us into the perfect mattress!!! I highly recommend going here if you need a mattress!!! Trust me your in good hands.
Reviewed by Disney Fan on
4

Reviewed by OBraumaCare on
4

Reviewed by Joshua Falls on
5

Reviewed by tim aber on
5

Reviewed by Brad Williams on
5

Reviewed by Heather Hubbard on
5

Reviewed by Jason Dellinger on
5
Very helpful and knowledgeable about sleep systems. Very patient with us and asked about our sleep and any problems that we have related to sleep (back/leg pain, reflux, snoring, etc). We were allowed to try any and all mattresses that we were interested in and we never felt pressured to buy a certain brand or to “buy up”. We were explained and demonstrated how an adjustable base can really help with a variety of problems and much more than just being comfortable watching TV.Terry and Michael were very helpful and we would not consider another store for our next purchase. We would highly recommend this store to family and friends and anyone with specialized sleep needs. We were called and emailed about our estimated delivery time/date. The company has a very nice website that allows you to track your order all the way up to the actual delivery time. The delivery was exactly on time and the delivery guys were very nice and professional.After the mattresses were delivered, we received an automated call about what was delivered followed up by a live customer service rep that went over the order again to make sure that everything was perfect. Very highly recommended company and this location in particular. Ask for Terry and/or Michael!!
Reviewed by Debbie Miller on
5
My husband and I are excited about the mattress that we just purchased. Terry was so nice. I would highly recommend this store and Terry also.