Mattress Warehouse of North East

We came into the store a while back and Barry was amazing, which because of this we went back instead of ordering online somewhere else. We were just browsing and ended up working with Barry and purchasing 2 new beds. He was amazing, kind, and knowledgeable. Definitely worked with us to find what best fit what we needed. He reviewed all prices thoroughly and helped find discounts if possible. Barry deserves a raise! Absolutely amazing.

Worked with Barry, who was phenomenal, and we got an awesome deal a great bed. Strongly recommend this guy he is the best and his attention to detail is unmatched! Thanks again Barry.

I want to tell everyone Barry was great!! and very patient with me . I called first and asked questions and he answered all them .Then when I got to the store ,He remembered - me!! That was a great feeling he knew what I was looking for and showed me alot ... Im truly happy with Barry's service !! Thanks !!

Spent the majority of my visit listening to the sales associate pitch rather than actually trying to find a mattress. Spent almost an hour in the store and only tried two mattress despite attempts telling the sales associate we would like to look at more options. Sales associate was extremely pushy and kept trying to insist to put a payment down on the first mattress (out of two) that we saw, once again despite telling him our wishes to see more. He insisted on showing us the models he believed were “in our price range” (which we did not have a price range), which I believe he thought I could not afford pricer options because I’m younger. Was extremely disappointed as we were ready to buy, definitely will not be returning.

Do not, for one second, consider purchasing the Bedgear Ver-Tex 6.0 Cooling Mattress Protector. They’ll tell you it’s their best selling product and they might be right but that’s only because you can’t return it. For 0 per protector, you’d think that it would do what it proclaims - keep you cool. It doesn’t. It’s garbage. It traps the heat and the sheets slide off. When you call, they’ll tell you that the fine print says it’s non-refundable but you do get a pretty decent shoulder shrug as condolence for dropping money on a pile of trash. So there’s that. Update: Still haven’t heard back from Mattress Warehouse after sending them the email they requested three days ago.

If your going there hoping to take home a mattress that day, your in for a let down unless you settle for the cheap generic spring mattress. The sales guy was nice and can't control inventory so three ⭐ it is

Friendly and thorough service.

Went in to look at some futon mattresses. Told the salesman (don’t know his name because he never introduced himself) that we were just looking. His manner was extremely offputting. Just kept trying to push to get us to buy something even though we said several times that we’re researching mattresses still. This was the first place we’d gone to look in person. The rest of our research had been online at that point. From the way he kept trying to push and ask questions, it seemed like he thought we couldn’t afford to buy a 0 futon mattress. Nothing could be further from the truth. We just were not going to purchase the first thing we saw. When he realized he wasn’t going to make a sale, he just turned and walked off to his desk. Most salespeople would thank us for coming in and ask us to keep them in mind, etc. Not this guy. I think he did choke out a goodbye but that was about it. I disliked his pushy sales tactic and his dismissal of us. Even if I were inclined to purchase that mattress, I WILL NOT purchase from Mattress Warehouse now. I will gladly take my business elsewhere just because of his attitude.

Worked with Barry to get a new mattress for my new place with my significant other and he made the experience super quick and easy. Would come back!

Barry is awesome! He was so helpful.

I am a returning customer after 2yrs, and came back for a bigger bed this time! As the experience i had before, it was precise, efficient,and a great experience, Berry was very professional and love doing business with him!

Came here a while back and was borderline harassed. I came in looking to simply browse mattresses, but instead was questioned over and over again by staff who were obviously trying to meet sales quotas with no regard for the customer's experience. Very unpleasant experience.

I was in your store today and was totally ignored by 3 employees. I even walked past them to look at mattresses. I assume it was because I was elderly and walked with 2 canes.

Worse experience ever. Stay away!

I just purchased a Simmons BeautyRest Black mattress set from the North East location. I was not really looking forward to shopping for a new mattress as I don't like PUSHY people. I was quite surprised by the relaxed atmosphere and very impressed with knowledgable and friendly sales staff. If you are looking to purchase a new mattress I would certainly recommend stopping by