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Mattress Warehouse of Rockville

Approximately 19.0 Miles from your location
12129 Rockville Pike
North Bethesda, MD 20852
(301) 230-2337


4.81

Temporarily Closed

Store Hours

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Location Description

At Mattress Warehouse, it’s our mission to provide you with a tranquil buying experience and a better night’s sleep. Our Rockville, Maryland staff is knowledgeable about all our mattresses and sleep products, to help ensure you make the best decision to improve your sleeping experience.

Mattress Warehouse of Rockville, Maryland offers a large range of quality name brand mattresses and sleep products. Try bedMATCH® today to help you find the perfect bed for you. We are conveniently located on 12129 Rockville Pike within Pike Center near United Bank and Pier 1 Imports.

Nearby Stores and Restaurants:

Bagel City, Avenue, Cicis, TFI Fridays, DXL, Barnes & Noble

Nearby Neighborhoods:

Old Georgetown Estates

Brands sold at Mattress Warehouse of Rockville, Maryland:

AireloomBedgearCheswick ManorComfort EssentialsKingsdownMattress 2.0NectarRoyalSealySertaSomosbedsStearns & FosterTempur-Pedic

Warranty & Return Policy

All warranties on bedding sold by Mattress Warehouse are through the individual manufacturers.

Delivery Information

All items sold by Mattress Warehouse are available for shipping or in-store pickup.


Frequently Asked Questions

Does Mattress Warehouse offer delivery?

Yes, Mattress Warehouse offers White Glove Delivery for qualifying purchases. We can also ship items for you to pick up at any store, or directly to your house. Delivery fees may apply.

Can Mattress Warehouse take away my old mattress and box springs?

Yes, Mattress Warehouse can take away your old mattress and box springs. There is a $14.99 removal fee per item removed.

What mattresses are on sale at Mattress Warehouse?

Mattress Warehouse has different sales going on throughout the year. To see what’s available as part of the current sale, visit https://sleephappens.com/collections/specials-and-sales.

What is bedMATCH® and how does it work at Mattress Warehouse?

bedMATCH® is Mattress Warehouse’s patented diagnostic sleep system that does what its competition cannot — it makes scientific recommendations on the best mattress specifically for you. Through advanced technology, the bedMATCH® system uses 18 statistical measurements and thousands of scientific calculations to determine the best mattress for not only your body type but for your sleep preferences and needs.

What if I don’t like my new mattress? What is Mattress Warehouse’s cancellation and return policy?

If you are not satisfied with your original mattress after 30 days of use, contact Mattress Warehouse to begin the process for your one-time comfort You can test out your mattress for up to one year before deciding whether you want to keep your original selection or utilize the comfort exchange program. If you use the Comfort Guarantee program, you will receive a 100 percent credit of the original purchase price to be applied toward the current ticketed price of the replacement mattress. You will be responsible for any difference above and beyond the amount of your credit once you make your mattress exchange. Certain fees apply.

If you need to cancel your order for any reason, you may do so within 24 hours with no penalty. If, after 24 hours from the time of your order, products have been shipped, but not yet arrived at your home, Mattress Warehouse reserves the right to assess both a 20 percent restocking fee and any freight charges that were incurred in shipping your order.

Save up to 50%! No Promo Code Needed! Free Delivery*

Visit our Mattress Warehouse of Rockville store to shop all ongoing mattress sales! Our mattress sales ensure all customers receive their perfect mattress at the right price.

Not ready to visit us in-store? Shop all of our current mattress sales online today!

Contact Us

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Reviewed by Marian M on
5
Great customer service. The moment I walked in I was warmly greeted and Shakaib worked with me to find the right mattress for my needs. I went to another competitor in the area but the superb customer service an great deals at this store made purchasing a mattress here a nobrainer. Shakaib was an amazing salesperson. Not only was I pleased with the customer service but the discounts were great. I walked away with a mattress I am satisfied with and that worked with my budget. I highly recommend this store if you are looking to purchase a mattress.
Reviewed by P S on
5
Very nice seller
Reviewed by Ashley Nicole on
5
Marietta, Debra, and Tavia were so very helpful! They were able to find the perfect mattress for me and my partner with ease! Overall a super delightful experience! They really care about your sleep needs!
Reviewed by Jose Arias on
5
We were attended with great service by Marietta, Tavia, and Debra. Débra was very helpful attentive and patient with us since the beginning. We were very satisfied with our experience and would highly recommend to others purchasing mattresses to go purchase from this store.
Reviewed by K N on
5
This was a great experience. Derek was knowledgeable, courteous and extremely helpful. I highly recommend this location.
Reviewed by Candace C on
5
I had a great experience!
Reviewed by Paula Evans on
5
We had a very pleasant experience. Kris was very helpful and we were able to get exactly what we wanted. Appreciated getting 3 phone calls regarding the delivery of the mattress. The delivery service was excellent. Would definitely recommend Mattress Warehouse.
Reviewed by m poon on
5
Very helpful in helping us find the perfect mattress! They were also great with helping us get the price we were able to work with!
Reviewed by Minoo Safaverdi on
5
Derek was an amazing rep. Very knowledgeable and helped us choose the right mattress for us. Highly recommend, it’s going to change the quality of your life.
Reviewed by Cindy C on
5
Taria was great! I would recommend her if you were looking for a mattress.
Reviewed by Rhonda Pikaart on
5
This is our favorite place to buy a mattress. Went in on superbowl sunday, less than an hour later, we have a fabulous new hybrid matress, cover and pillows! We did our research, knew what we wanted and they helped us focus our choice. We have bought online, from sears, etc. Don't even bother with anywhere else or any other location. This is the best. Ask for Derek and Tavia. This is the location by TJ FRidays across from silver diner. Thank you Derek and Taria!!
Reviewed by Tania Lazerowich on
5
Reviewed by JM Eid on
5
Derek was very courteous and efficient. Excellent experience.
Reviewed by Ed Metz on
5
Wow! What a great buying experience from Tavia and Shakaib! Thank you. Love the bed and adjustable base!
Reviewed by Jean Visy on
5
Tavia gives her customers an outstanding experience! She was very helpful and patient with me in comparing options and selecting 6 mattresses for a vacation home. This is our 4th purchase from Mattress Warehouse and we'll choose them again and again for product knowledge, options & pricing.
Reviewed by Howard Lefkowitz on
5
Shakaib is great.
Reviewed by Justin Subaran on
5
Very helpful. Thank you so much
Reviewed by Christine Junod on
5
I had been looking at different mattresses, thinking about them. The sleep evaluation was a wonderful help, and Dave was able to help me find a mattress within my price range that matched my sleep analysis. Great experience, fast efficient and on budget! And super friendly staff!
Reviewed by Raoul Muyenzi on
5
Thanks so much Derek for all your help and suggestions. Everything went so smoothly. Such a commitment to great customer service is to be commended.Thanks again.Raoul and Nathalie
Reviewed by Yuksel Kurnaz on
5
Tavia was very helpful in selecting a mattress for my son. He needed a full bed with firm support and had a budget of how much he wanted to spend, and she was able to make it happen. And the fact that it was available to take home today was a major plus.
Reviewed by Edward Sanchez on
5
Go to Shakaib, he will give you the best deals and make sure you leave happy with the mattress you choose!
Reviewed by Bevely Yanes on
5
Shakaib was great! I didn’t feel like he was just trying to sell us something, but he actually took the time to show us different mattresses and explained the pros and cons until we found the right match for my husband and I. Prices can’t be beat either. Would definitely recommend to family and friends!
Reviewed by Thais Cardoso on
5
Shakaih, Derek and Taria were so kind, polite and welcoming. I have went to several places before and none of them treated me so well! In addition to that, the price they gave me was unbeatable. I highly recommend you to check out this store!
Reviewed by CJ Pedroza on
5
Tavia and Drew were both fantasic in helping us find a good mattress fit!
Reviewed by dareth wallace on
5
Shakah, Tavia and Derek were great! They were able to work within my price point and made sure my bed was delivered when needed. Please visit them!
Reviewed by Emily Mirabelli on
5
Derek was extremely helpful. He was very honest and upfront about the mattresses and their quality. As a young adult, he respected my price age and was able to find me something comfortable and affordable.
Reviewed by MEL PILLARD on
5
Excellent customer service. I was in and out with minutes and the sales person Shakaib was very eager to assist.
Reviewed by Lilian Leifert on
5
Went with a friend to help her buy a mattress and Shakaib Khan was amazing. He was friendly and honest about what would be good for her. Great customer service!
Reviewed by Michal Kaufer on
5
Shakaib was extremely patient, informative, and helpful. Thank you!
Reviewed by Gary Kushnier on
5
Shakaib Khan is an excellent customer service rep. He worked well with us trying out different mattresses until we arrived at the one that was best for us. Plus he has a great sense of humor. Well done!
Reviewed by Marian Mahmoud on
5
Great customer service. The moment I walked in I was warmly greeted and Shakaib worked with me to find the right mattress for my needs. I went to another competitor in the area but the superb customer service an great deals at this store made purchasing a mattress here a nobrainer. Shakaib was an amazing salesperson. Not only was I pleased with the customer service but the discounts were great. I walked away with a mattress I am satisfied with and that worked with my budget. I highly recommend this store if you are looking to purchase a mattress.
Reviewed by Terry MCall on
5
Tavia was an amazing sales person! Very knowledgable and friendly!! Made selecting a mattress very easy. Go see her!! Derek was awesome too!
Reviewed by Mike L on
5
I had a very pleasant and helpful experience at this mattress warehouse location Marietta and Shakaib were very helpful and not impatient like many store reps are
Reviewed by Shahla Malak on
5
Came into Mattress Warehouse looking for a king Matt only.Marietta was very informative and amazing and there comes the store manager shakaib gave us a great price. Come shop this location they are the best.
Reviewed by S. Nageeb Ali on
5
We came here looking for a mattress for my mother. Marietta provided excellent service getting us a high quality mattress in the form of the floor model. Very happy with the service!
Reviewed by allen ruth on
5
i wish if google had 10star review. best service by shakaib khan store manager.
Reviewed by Ruth K on
5
everyone was very pleasant, professional, and helpful
Reviewed by Sam Sayo on
5
Reviewed by Kristina Badalian on
5
Great experience!
Reviewed by Rob Spares on
5
I thought it's going to be really hard to buy a mattress but at this location the whole thing went so easy. I took my time to select what I wanted. I am excited to sleep good on my new bed. Thanks to the manager shakeeb and team. I would highly recommend this location of mattress warehouse.
Reviewed by Wilfried Landry Ngameni Nekui on
5
Shakaib khan is the best..So nice and cool..
Reviewed by zach walter on
5
Came in to buy a bed for our son and shakaib spent a lot of time with our son and made sure he get the right bed. While we were talking to shakaib he introduce us to the bed match and we follow the process. we already had a bed and we moved our bed to the guest room and got tempurpedic for us. Delivery went perfect. Thank you Shakaib for your great service.
Reviewed by Jennifer Nguyen on
5
If you are looking for a mattress I would highly recommend coming here! Make sure to ask for Shakaib Khan. He was very nice, knowledgable, and not pushy at all. We tried out several mattresses and he was so helpful. We purchased a couple of mattresses and nice quality mattress protectors . The customer service is top notch. We had a great experience and will definitely return for future purchases!
Reviewed by Anthony Williams on
5
The staff here provides excellent customer service. Derrick was very pleasant and really help us get what we were looking for...and more! Shakaib was also super nice and was able to direct us to the right person :-) Thank you Mattress Warehouse!
Reviewed by crowns master on
5
Great service will always buy from these guys. No pressure at all. Delivery was super good.
Reviewed by Melissa Benedetti on
5

Shakaib was super helpful and made the buying process super easy! He was a pleasure to work with! 10/10 would recommend!
Reviewed by Amy Gravell on
4

Reviewed by Ted King on
5

Reviewed by Howard A on
4
Shakaib store manager was very helpful, informative and supportive of my interests and lined me up with the right mattress. He was very accommodating and kind throughout, however, he made assurances regarding delivery arrangements he wasn't able to keep (out of his control), which was disappointing.
Reviewed by Clifford Sorrell on
5

Great experience team very patient.
Reviewed by vera ornelas on
5

O had a good time and great experience of purchasing a mattress in Rockvill Metro. The sales person was very professional and helpful with my decision, Now I’m going to relax on my new X3Hybrid Plush Q FND. Thanks for the service.
Reviewed by Abraham Stein on
5

Excellent service and attention.
Reviewed by vera ornelas on
5
O had a good time and great experience of purchasing a mattress in Rockvill Metro. The sales person was very professional and helpful with my decision, Now I’m going to relax on my new X3Hybrid Plush Q FND. Thanks for the service.
Reviewed by Emily Laughren on
5

If you need a mattress this is the place to go! The salespeople are friendly without being pushy and helped me find a great mattress within my budget. They helped me set up delivery and gave me a discount on a mattress protector (which is great because my dog might be a little TOO excited when he tries our new bed out for the first time). I ended up coming here after looking at other mattress stores and hearing about other family member's successful trips here, and it lived up to expectations.
Reviewed by Daylin Russo on
5

Absolutely wonderful. Shakaib Kahn has wonderful customer service and is very knowledgeable. Couldn’t have asked for a better experience! Made a hard buying process very simple!
Reviewed by Daylin Russo on
5
Absolutely wonderful. Shakaib Kahn has wonderful customer service and is very knowledgeable. Couldn’t have asked for a better experience! Made a hard buying process very simple!
Reviewed by yoey from Twinbrook on
5

Excellent customer service had the bed I wanted in stock and I was in and out in know time. I’d recommend this store to everyone.
Reviewed by yoey from Twinbrook on
5
Excellent customer service had the bed I wanted in stock and I was in and out in know time. I’d recommend this store to everyone.
Reviewed by Waheed Elahi on
5

Had a excellent experience here. Had visited this location after being at another competitor in the area and the level of service was night and day. Highly recommend this location if you are in the market for a new mattress and ask for Shakaib Khan...he is knowledgeable and friendly and will make the experience a positive one.
Reviewed by Emiliano Weyland on
5

(Translated by Google) All very well, very good attention(Original)Todo muy bien, muy buena atencion
Reviewed by Tola Tokunz on
5

Shaka I khan was so amazing. Terrific customer service
Reviewed by James Ruggles on
4

Excellent service. Got me out the door on the same day.
Reviewed by Samantha Gamez on
5

Had an amazing experience purchasing here at the Mattress Warehouse. Would recommend 100% the Customer service was amazing. Would recommend working alongside Shakaib Khan, he will find you the best deals as well as Rolando, he was very kind and attentive. But ultimately all staff members were great.
Reviewed by 0ldManTrouble on
1

They don't deliver on the day scheduled, and don't give any notice until last minute the day before. Completely inconveniences any moving plans and would never trust them again.
Reviewed by Fabiola R on
5

Reviewed by Fabiola R on
5

Reviewed by Sisi X Qiu on
5

Had a good time there for my first experience of purchasing mattress! Especially Saleem was very helpful! The store has a lot of different categories of mattresses and prices ranges. There were also a lot of high tech pillows and mattress protectors that one could choose from.
Reviewed by Xiaohui Liu on
4

I had great experience here. Originally planned to buy a mattress set from Bobs discount furniture, then I made a wrong turn and found this store. After Saleem talked to me and offered me so many options, I decided to buy a set from here. He was so kind that he offered several discounts due to my limited budget, compared to the indifferent attitude of salesman in all other nearby stores. Definitely recommend here.Added comments: the RISE memory foam mattress is too soft that I feel I will fall off the mattress if I am close to the edge. Not a fan of the product.
Reviewed by Alayna Pearson on
5

Great customer service, selection, and pricing. Shakaib was great to work with... he was very knowledgeable and wasn’t pushy. I would definitely refer my friends and family.
Reviewed by Alayna Pearson on
5
Great customer service, selection, and pricing. Shakaib was great to work with... he was very knowledgeable and wasn’t pushy. I would definitely refer my friends and family.
Reviewed by Xinchen Qiu on
5

Had a good time there for my first experience of purchasing mattress! Especially Saleem was very helpful! The store has a lot of different categories of mattresses and prices ranges. There were also a lot of high tech pillows and mattress protectors which I also bought for myself.
Reviewed by Sharon Pare on
5

Amazing customer service no haggle Shakaib Khan use him
Reviewed by Andrea Miralles on
5

Go with Xavier!!! He will listen to you and make sure you’re preferences are met!!!
Reviewed by Richard W Arthur on
5

Reviewed by Todd Miller on
1

Bad experience at Mattress Warehouse. We purchased a Stearns and Foster Reservoir II Firm in December 2019. The first night night after delivery my wife and I both instantly knew it was not the same mattress feel - much , much harder than the mattress in the showroom. I went to the store the next day to report the problem. The manager insisted it would soften up. Needless to say it never did. After a few months, we called back. All they could offer was a mattress inspection for defects. The inspector came and we received a letter a few weeks later saying the mattress was fine. I tried to contact the customer service manager for the firm many times, he never returned my call. We should have been more insistent about returning the mattress the first 30 days, but got too busy. On the other hand, MW help was pretty nonexistent. I recommend buyers to stay away from MW.
Reviewed by Dimitra Dimitrova on
5

Very friendly staff, Shakaib was wonderful with helping us choose the right mattress! Great location, great service!
Reviewed by Mitra Castro on
5

Very Friendly staff overall and great service. SALEEM was our salesman who presented us with the mattress test and gave us many options. Overall 5 stars, keep up the good work! This location in particular was very good! Would definitely recommend them and SALEEM to everyone!
Reviewed by Rachel Devadas on
5

Saleem was a great representative and helped us find our dream bed!
Reviewed by Mary Matos on
5

Had a great buying experience with Saleem! He is extremely knowledgeable and listen to my needs. I would recommend him highly.
Reviewed by Jone Clark on
5

If you are in the market for a new mattress you have to go see Faiz at this location. Buying a mattress is a necessary evil, and I usually dread the thought of dropping thousands of dollars on something that just sits around. Faiz’s experience and knowledge quickly guided us to the mattress that fit our needs and budget. He presented several ways that I could pay, offering 0% APR for different periods of time and different ways I could save or add value to our purchase. Faiz changed that dreaded process into a smooth, dare I say enjoyable, Purchase! Lastly Faiz made it clear that if there were any unseen issues with my order, delivery or product he would personally resolve the issue. Gotta go see Faiz!
Reviewed by Kelly Chung on
5

Visited and loved the experience of buying a mattress. Easy, efficient and friendly service from Shakaib!! Highly recommend visiting this store. Thank you!
Reviewed by Elena Torbenko on
4

Okay
Reviewed by Michael Rae on
5

We were assisted by the very professional Tavia who took the time and effort to make sure we received a mattress that matched our needs as well as felt comfortable. Mattress Warehouse of Rockville provides an audiovisual questionnaire on a test mattress to determine what the client really needs. Delivery and set up were fast and free. Very satisfied.
Reviewed by Tavia Davis on
5

Reviewed by alvin inthasone on
5

Travis amaze help me with mattress that I need she is very helpful and friendly. I will refer my friend come buy mattress at this store.
Reviewed by Shala Shirazi on
5

Shakaib was extremely helpful in helping me find the perfect mattress! I went to 4 stores and tried over 30 mattresses and I have to say, Mattress Warehouse has the best mattresses! Shakaib helped me get the best deal and was very kind throughout the process.
Reviewed by bill bohrer on
5

My wife and I were looking to upgrade our California King mattress, and Winston demonstrated several possibilities with knowledge, patience and humor. We had no idea what was available, but we were shown the top of the line, mid range, and economy mattresses, shown all their features, positions and operation, without pressure, or hurrying of any kind. We bought a mattress we could afford, but had the features we needed to ease our backs and necks. Our experience was completely positive, and I would recommend Mattress Warehouse and their staff.
Reviewed by SAMUEL TWYMAN on
5

Mattress shopping was not that easy. I have been to ashly, healthy back and mattress firm but all of them were so pushy and no knowledge what they are saying. I was so frustrated and I thought I should do my purchase someother day. I stopped by at tgifridays and I saw mattress warehouse so I thought ok I will go and see what they got. My sales person was shakaib he greeted me very well and put me on this bedmatch thing. It was an amazing experience I had with this guy. Shakaib had like tons of knowledge about mattresses especially tempurpedic. Cut the story short I got Tempur proadapt split King and now after sleeping on it for 2 weeks I feel so happy I made a correct decision. Thanks shakaib and mattress warehouse.
Reviewed by Lily Chen on
5

Michael is the sale who helped us to chose the mattress that meets our need and within our budget. He is great! Recommended!
Reviewed by 黃仲淇 on
5

Michael is great!!
Reviewed by Camila Francisco on
5

I needed two mattresses for my house and Shakaib Khan helped me to find the best deal and the best mattresses . I would highly recommend this store .
Reviewed by Ehtasham M on
4

Shakib was a great help in our first mattress purchase. He was conscious of our needs and was able to find the right brand mattress for us. I would recommend working with him when you visit this store.
Reviewed by Abi Maghamfar on
5

Garry the Rockville store manager was helpful and professional in processing our mattress exchange. We had received approval from the Mattress Warehouse Corporate to pick new product because our 3-year old Kingsdown mattress was determined to be defective because of excessive sagging. There was some issues with the delivery which had to be postponed once but ultimately all worked out well.
Reviewed by Chris Lubas on
5

Ja Wad was very helpful and efficient at asking us questions to assist us in determining our preferences for mattresses. The high-tech computer mattress diagnostic tool was on target in narrowing down our choices to the ones we needed. We have now been happily sleeping our hybrid Tempur pedic for a few weeks and never slept better!
Reviewed by sushma gangundi on
5

Our experience was excellent. Shakaib was very helpful and knowledgeable. We got the best deal.
Reviewed by Brent on
5

Great job by Shakaib, Carlos and Jawad. Very helpful
Reviewed by Will Valencia on
5

I would like to start by saying Shakib Khan was great. He assisted & was very friendly since the moment we walked. We actually just bought the mattress today the same day we came in. Def a must to for mattresses.
Reviewed by Ben Seigel on
5

Shakaib was most helpful throughout the mattress buying process and was very easy to work with. He then went out of his way to make sure I was satisfied with my purchase. I highly recommend working with him. Top notch customer service!
Reviewed by Amy Guo on
5

Shakaib Khan is very helpful with my mattress purchase process. He patiently assisted me to find the most suitable mattress. He also helped to get me a very good price for the mattress I selected. Now I have been slept in my new mattress for several weeks, I am satisfied with it.
Reviewed by ליאור יערי on
5

Super friendly, great prices! We bought a king size mattress and two twin beds and are very satisfied with the purchase!
Reviewed by Margy Taylor on
5

Easiest shopping experience ever! My sales representative, Shakaib did an outstanding job! Mattress stores have a reputation of high pressure sales. Not in this case. Shakaib was professional and genuinely interested in what I was looking for.I would highly recommend this store and Shakaib, as a salesman.
Reviewed by Erica Smith on
5

Noteworthy customer service. Shakaib was informative and helpful. He spent a lot of time helping me to find a mattress that I love and that was within my budget.
Reviewed by Victorine Tècle Endale Mbale on
5

Dedicated to satisfy customer, very patient and understanding. Always find a compromise. My husband and I had a good experience.
Reviewed by Zaineb Ali on
5

If you are getting a mattress from here, get it from Shakaib. He is very helpful and fun. He gave best price right at the beginning without wasting my time or his
Reviewed by Karen Blonder on
4

Very helpful salesperson. Was able to help us narrow down our selection of mattresses. A good variety to choose from, although we did come in with a pretty set idea of what we wanted.
Reviewed by Keeshawna Brooks on
4

Very helpful and knowledgeable staff! Sean helped me find the mattress I needed. He also gave me good tips about the area. As a new resident, it was nice to encounter a store with such good customer service.
Reviewed by LAURISH JONES on
5

Reviewed by Ameela Singh on
5

Over the past few months, I have invested little time into purchasing a mattress compared to other new pieces of furniture. After, my visit to Mattress Warehouse, I now am equipped with the knowledge I need to know how VALUABLE investing in a mattress is. I owe this all to Gary Jean Paul's unique personality and wealth of knowledge. Upon walking in, GJP grabbed my attention and it was easy trust and value his expertise after opening my ears. It always amazing what the world will provide when we allow it. I have now chosen to put my back health and REM sleep first. Thanks Gary Jean Paul!
Reviewed by Emily on
5

Shakaib was great in helping us to find the perfect mattress. He was very funny, patient and took the time to explain the differences in each mattress. Will definitely come back in the future!
Reviewed by Isaac Ishak on
5

Probably one of the best bed buying experiences we have ever had. Shakaib the incredible salesman that helped us was very knowledgeable and helpful in picking out a bed. He showed us how WRONG we were sleeping. We were so impressed with the bed match system. If you want a hassle free bed buying experience I enthusiastically recommend coming here, and working with Shakaib.
Reviewed by Veronika Memetova on
3

The issue was resolved...after some time. The resolution was just ok. At the end of the day I don’t have to spend any more time on this issue, which is an upside. Customer satisfaction level - lukewarm.
Reviewed by Sheo Singh on
5

I write about my experience while buying a bed at Mattress Warehouse, Rockville, MD 20852. I was impressed by the courteous performance of Mr. Shakib, Sales Rep at this store. He was very professional, knowledgeable, and honest in providing all information to me. I also appreciate his multi-tasking skill; he was instructing another sales person and handled another customer, with satisfaction, while dealing with me. I have been talking about this experience to my friends and they will use this store when in need. I rate Mr. Shakib’s performance very high.
Reviewed by Girma Tefera on
2

Reviewed by Sandra Ervin on
5

Reviewed by Dmitriy Gershkovich on
5

Shakaib is the perfect salesman. He's very courteous, knowledgeable, and not pushy at all. He gave me the best deal on a Serta X5 hybrid mattress and explained the differences between different models beforehand to help me narrow down what exactly I was looking for. I wish all of the salesmen were more like him. A+ and highly recommended. What an enjoyable experience. Thank you so much. You have a very satisfied customer.
Reviewed by Betty Bazelais on
5

Had an amazing shopping experience with Shakaib! He took his time to learn the type of mattress I wanted as he educated me on the different mattress brands. I truly feel like I made an amazing choice that I will not regret and my sleep will thank me for! I definitely will return in the future! Thanks again!! :)
Reviewed by Mike Atassi on
5

We’re really very happy customers. Went in with my wife on a rainy Sundsy and the salesperson was very friendly and knowledgeable. He listened to what we wanted and showed us different mattress brands, firmness, and prices. He explained the pluses and minuses of each brand. We settled on Tempurpedic firm mattress. We really did not shop anywhere else. Delivery was scheduled for the next day the mattress arrived on time. Really great service, professional salesperson, and timely delivery (well, the mattress was awesome too!). Great experience.
Reviewed by suavex21 on
5

I am new to the DMV area and had a difficult time locating the Matress Warehouse in Rockville. I came in contact with a Mr. Jean-Paul who assisted with navigations. When I arrived to the store, Mr. Jean-Paul greeted me warmly. He was extremely helpful and knowledgeable. With his expertise I was able to find the perfect bed for my wife and I and for a really great price. Thank you again Mr. Jean-Paul. We are grateful.
Reviewed by Jim Levine on
5

I recently purchased a Stearns and Foster mattress and adjustable base at Mattress Warehouse of Rockville and am very pleased with the bed and the service I received. The salesman, Raphael, and the store manager, Shakaib, were both very helpful in pointing out the differences in the various mattress options. They were personable, a pleasure to work with, and offered a good price for the bed I purchased. If you are in the market for a new mattress, I highly recommend this store.
Reviewed by Helen Wu on
5

Great customer service! Friendly and inviting staff. As soon as we walked in to the store, we received help from Shakaib. He helped us out in picking the bed that works best for us and showed us to it. He was very knowledgeable, patient, and straightforward. There was no pressure and we got a good deal with his help. The process was smooth and efficient. Delivery was within 2 days and they would notify us the day before of delivery time frame. I’d definitely recommend this store to family and friends and to look for Shakaib.
Reviewed by Helen Li on
5

I bought my mattress at this location and the sales agent was Raphael. I had good experience with him. Raphael can provide good offer with his good customer skills and his mattress knowledge. Maybe he has a supportive store manager.
Reviewed by Andre Tchoukouaha on
5

Raphael the seller was very welcoming. It was a delight to spend time with him covering different options. He took the time and patience to understand our needs and provided excellent customer services.
Reviewed by Athena Reizakis on
5

My husband and I recently purchased a new mattress and adjustable base at Mattress Warehouse from Raphael. The customer service was excellent-Raphael helped us find exactly what we wanted and for less than we expected. He was very knowledgable about the products and went out of his way to meet our needs. Getting checked out and approved for no interest financing was really fast and our bed was delivered less than 24 hours later. I would highly recommend this Mattress Warehouse and Raphael.
Reviewed by K Garcia on
5

My dad was window shopping for a new mattress with the possibility of an adjustable bed base. This was the 2nd shop we entered this evening and we met the store manager Shakaib. He first asked my dad what type of bed he was looking for and showed my dad a wide range of mattresses without pushing us toward any of them in particular. He was most interested in the quality of the mattress that my dad wanted and how he felt in it. Shakaib didn't pressure us into buying a certain bed and answered all the questions we had and more. Overall experience was so positive that if I decide to buy a bed myself, I would come back and purchase one with him. I didn't feel at all like I was in a car dealership where I had to wait for hours with back and forth discussion. From start to finish, Shakaib was so patient and understood exactly what my dad needed. We ended up purchasing an adjustable bed frame and a queen size mattress within 30 minutes. We are very happy with the customer service. A++++
Reviewed by Jeron Bellamy on
4

Reviewed by Nina Silverberg on
5

Excellent customer service. Went in, my son picked the bed he was most comfortable on. Turned out it was on big sale. The salesperson did not try to convince us to get something more expensive. We purchased it, had it delivered when we requested with very accurate time of arrival information. Delivery people were polite and helpful and in and out very quickly and efficiently.
Reviewed by Linda Kohn on
5

Great service from Garry. Delivery on time and as promised. A satisfied customer!
Reviewed by Tony Chanthaly on
5

It was a smooth process in buying a new bed. Ask for Shak, he was very knowledgeable and friendly.
Reviewed by Susan Costlow on
5

Shakind was awesome! No pressure and lots of information. My mom bought a TEMPUR-Pedic mattress and LOVES it! She got pillows too and they were so comfortable, I bought 2 also. I have a pretty new mattress but when we are ready, I will be at this store, buying from Shakind!!!
Reviewed by Nancy Mckenzie on
5

If you want the best service , Mattress Warehouse is the place. Ask for Rafael, he is the best in providing a great service and information for any type of bed that you are looking for.
Reviewed by Steven Wilcox on
5

Raphael gave us great service and a great deal on a floor model.
Reviewed by Amy Rutland on
4

I had the pleasure of working with Mike McFarland during my visit in December 2017. I explained that every morning I was waking up with a stiff back. My mattress was only five years old but I tried a variety of mattress pads to help but I wasn't getting much relief. I told him about my back condition and he shared with me that his wife had a spinal fusion surgery. He had me try out a variety of mattresses and showed me a similar version of the mattress that he had at home. Who would've known that a mattress on top of an adjustable base would feel so good. I was sold so I purchased a new mattress along with the adjustable base and had it delivered the following week. Every morning I wake up feeling so good. My stiff back is a thing of the past. Thank you Mike for helping on my road of recovery from back pain.
Reviewed by James Benjamin on
5

Our previous mattress was 25 years old, and mattress prices and technology have certainly changed. Initially, we were skeptical customers and visited Mattress Warehouse several times before we made our purchase. Our salesman, Raphael Rodriquez, greeted us pleasantly each time we arrived, and he patiently answered all of our questions and concerns. In addition to Raphael's professionalism and knowledge, the delivery team arrived promptly and quickly completed the setup. If you need to purchase a mattress, we highly recommend a visit with Raphael Rodriquez at Mattress Warehouse in Rockville. Sweet dreams...Brenda & James
Reviewed by Himali Nedimala on
5

I had a wonderful experience with Mattress Warehouse. The sales representatives were extremely knowledgeable about the various mattresses and worked with me to find the best one within my budget. I've had the mattress and adjuster for one month now and couldn't be more pleased. Thanks again!
Reviewed by Danyelle Carter on
5

I had an absolutely amazing experience from the moment I walked in. Everyone was incredibly helpful, worked with me to find the perfect mattress for my disastrous sleeping pattern :) It was a joyful experience. Delievery was on time and perfect. Very respectful men who made sure to place my mattress perfectly and not say anything sexist or gawk at me. It most definitely is the place I'll go if I ever need another mattress, bed frame or pillow. Gary, is the best and if you're lucky enough to have him as your sales person, you're in for a hilarious treat.
Reviewed by Victor Escala on
5

Good advise, good prices and friendly personnel. Very recommended
Reviewed by Mike Caputo on
5

Great service, friendly salespeople, good prices. We were helped out by Raphael and Winston who both did an excellent job matching us to the right mattress.
Reviewed by Flo Bird on
5

Was able to walk in and buy a mattress and took it home 10 minutes later. No pressure sales. I got a good deal and my salesperson Raphael was excellent. I will be back for another mattress soon.
Reviewed by Haley Dennis on
5

I had a really great experience buying my bed here! They have a cool computer system that analyzes how you sleep and your body type and tells you which type of mattress is best for you. Also, Raphael was super helpful and knowledgeable about which beds would be best for me in my price range, and he helped me get a great deal! Would definitely recommend this place.
Reviewed by Matt Cappello on
5

All I can say is wow! If you're in the market for a new mattress anywhere in the Rockville area, look no farther than mattress warehouse of Rockville. Make sure you ask for Raphael! We were looking for a mattress for our spare bedroom on a very specific budget and Raphael helped us meet our needs with absolutely no hassle. His customer service and kindness was unprecedented. He even went so far as to tie our new mattress on top of our car because it wouldn't fit inside. Raphael and mattress warehouse of Rockville are the best in the business.
Reviewed by Paul DelPonte on
5

Great customer service. I came in at the last minute with guest arriving soon and needing a new bed. Raphael was great. He new what was in stock, got me the best deal, and I was able to get everything set up well before our guests arrived.
Reviewed by Nikki Kaplan on
5

I love my new mattress and had a very positive experience shopping at Mattress Warehouse. I worked with two salesman during my visit and felt comfortable taking as much time as I needed. The price match guarantee made me more confident in purchasing the mattress I chose without needing to do additional shopping.
Reviewed by Brian Ramos on
5

Fast, friendly. In and out in 15 mins. Awesome service.
Reviewed by Amelia Napolitano on
5

There is many mattress stores around but I am sure glad I came to this one! My friend recommended these guys who been in business for many years. I told Shakaib(sales rep) about my needs and my budget and he worked with me to get me a mattress I wanted. Ones I found the mattress I wanted Raphael worked with me to not blow my budget. I never felt rushed or pressured to buy, and my financial boundaries were always respected by these guys. It only took few minutes to set up delivery while my 1 year old enjoyed the show room. I work in service myself and this is the place I call a great service : meeting your needs, respecting budget, giving personalized care and making it easy for the customer to get what they need in timely manner! And delivery was done as promised, on time and efficient. I sure will be back to get a mattress for my dad in few months!
Reviewed by Brenda Seldin on
5

Knowledgeable staff, delivered my beds the next morning. Overall great experience.
Reviewed by Naz Ahmad on
5

Reviewed by Dmitriy Gulik on
3

Had to use the warranty to replace the mattress because it was defective. They made me pay for the shipping. Doesn't seem right since the product was defective.
Reviewed by Alvin Flores on
5

My wife and I recently purchased a mattress from the Rockville location. The sales rep Sara was super helpful and knowledgeable. We told her what we were looking for and she helped us narrow down our selection quickly. I am super pleased with the mattress and even more pleased with the outstanding service that my wife and I received from Sara and her team.
Reviewed by Connor Levi on
5

Awesome experience and service. We had an emergency and had to buy 9 twin size mattresses that day. Sarah (I think her name was?) was very kind and helped us out a lot! She was professional and gave us a good deal. Thank you!!
Reviewed by Eric Chiu on
4

Reviewed by Richard W Arthur on
5

Reviewed by Tavia Davis on
5

Reviewed by LAURISH JONES on
5

Reviewed by Girma Tefera on
2

Reviewed by Sandra Ervin on
5

Reviewed by Jeron Bellamy on
4

Reviewed by Naz Ahmad on
5

Reviewed by Andrea Miralles on
5
Go with Xavier!!! He will listen to you and make sure you’re preferences are met!!!
Reviewed by Jone Clark on
5
If you are in the market for a new mattress you have to go see Faiz at this location. Buying a mattress is a necessary evil, and I usually dread the thought of dropping thousands of dollars on something that just sits around. Faiz’s experience and knowledge quickly guided us to the mattress that fit our needs and budget. He presented several ways that I could pay, offering 0% APR for different periods of time and different ways I could save or add value to our purchase. Faiz changed that dreaded process into a smooth, dare I say enjoyable, Purchase! Lastly Faiz made it clear that if there were any unseen issues with my order, delivery or product he would personally resolve the issue. Gotta go see Faiz!
Reviewed by 黃仲淇 on
5
Michael is great!!
Reviewed by ליאור יערי on
5
Super friendly, great prices! We bought a king size mattress and two twin beds and are very satisfied with the purchase!
Reviewed by Victorine Tècle Endale Mbale on
5
Dedicated to satisfy customer, very patient and understanding. Always find a compromise. My husband and I had a good experience.
Reviewed by Veronika Memetova on
3
The issue was resolved...after some time. The resolution was just ok. At the end of the day I don’t have to spend any more time on this issue, which is an upside. Customer satisfaction level - lukewarm.
Reviewed by Sheo Singh on
5
I write about my experience while buying a bed at Mattress Warehouse, Rockville, MD 20852. I was impressed by the courteous performance of Mr. Shakib, Sales Rep at this store. He was very professional, knowledgeable, and honest in providing all information to me. I also appreciate his multi-tasking skill; he was instructing another sales person and handled another customer, with satisfaction, while dealing with me. I have been talking about this experience to my friends and they will use this store when in need. I rate Mr. Shakib’s performance very high.
Reviewed by Mike Atassi on
5
We’re really very happy customers. Went in with my wife on a rainy Sundsy and the salesperson was very friendly and knowledgeable. He listened to what we wanted and showed us different mattress brands, firmness, and prices. He explained the pluses and minuses of each brand. We settled on Tempurpedic firm mattress. We really did not shop anywhere else. Delivery was scheduled for the next day the mattress arrived on time. Really great service, professional salesperson, and timely delivery (well, the mattress was awesome too!). Great experience.
Reviewed by Helen Wu on
5
Great customer service! Friendly and inviting staff. As soon as we walked in to the store, we received help from Shakaib. He helped us out in picking the bed that works best for us and showed us to it. He was very knowledgeable, patient, and straightforward. There was no pressure and we got a good deal with his help. The process was smooth and efficient. Delivery was within 2 days and they would notify us the day before of delivery time frame. I’d definitely recommend this store to family and friends and to look for Shakaib.