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Mattress Warehouse of Hanover - Arundel Mills

Approximately 40.6 Miles from your location
7659 Arundel Mills Blvd
Hanover, MD 21076
(410) 799-3681


4.71

Temporarily Closed

Store Hours

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Location Description

Mattress Warehouse is dedicated to customer satisfaction. Our mission is to provide you with a relaxed buying experience and a better night’s sleep. Our Hanover, Maryland – Arundel Mills staff is knowledgeable about all our mattresses and sleep products, to help ensure you make the best decision to improve your sleeping experience.

Mattress Warehouse of Hanover, Maryland – Arundel Mills offers a large selection of quality name brand mattresses and sleep products. Try bedMATCH® today to help you find the perfect bed for you. We are conveniently located on 7659 Arundel Mills Boulevard near Staples and Dunkin’ Donuts.

Nearby Stores and Restaurants:

PetSmart, Michaels, TGI Fridays, Chick-fil-A, LongHorn Steakhouse, Olive Garden, Red Lobster, Dollar Tree

Nearby Neighborhoods:

Villages of Dorchester, Dorchester Woods

Brands sold at Mattress Warehouse of Hanover, Maryland – Arundel Mills:

AireloomBedgearCheswick ManorComfort EssentialsKingsdownMattress 2.0NectarRoyalSealySertaSomosbedsStearns & FosterTempur-Pedic

Warranty & Return Policy

All warranties on bedding sold by Mattress Warehouse are through the individual manufacturers.

Delivery Information

All items sold by Mattress Warehouse are available for shipping or in-store pickup.


Frequently Asked Questions

Does Mattress Warehouse offer delivery?

Yes, Mattress Warehouse offers White Glove Delivery for qualifying purchases. We can also ship items for you to pick up at any store, or directly to your house. Delivery fees may apply.

Can Mattress Warehouse take away my old mattress and box springs?

Yes, Mattress Warehouse can take away your old mattress and box springs. There is a $14.99 removal fee per item removed.

What mattresses are on sale at Mattress Warehouse?

Mattress Warehouse has different sales going on throughout the year. To see what’s available as part of the current sale, visit https://sleephappens.com/collections/specials-and-sales.

What is bedMATCH® and how does it work at Mattress Warehouse?

bedMATCH® is Mattress Warehouse’s patented diagnostic sleep system that does what its competition cannot — it makes scientific recommendations on the best mattress specifically for you. Through advanced technology, the bedMATCH® system uses 18 statistical measurements and thousands of scientific calculations to determine the best mattress for not only your body type but for your sleep preferences and needs.

What if I don’t like my new mattress? What is Mattress Warehouse’s cancellation and return policy?

If you are not satisfied with your original mattress after 30 days of use, contact Mattress Warehouse to begin the process for your one-time comfort You can test out your mattress for up to one year before deciding whether you want to keep your original selection or utilize the comfort exchange program. If you use the Comfort Guarantee program, you will receive a 100 percent credit of the original purchase price to be applied toward the current ticketed price of the replacement mattress. You will be responsible for any difference above and beyond the amount of your credit once you make your mattress exchange. Certain fees apply.

If you need to cancel your order for any reason, you may do so within 24 hours with no penalty. If, after 24 hours from the time of your order, products have been shipped, but not yet arrived at your home, Mattress Warehouse reserves the right to assess both a 20 percent restocking fee and any freight charges that were incurred in shipping your order.

Save up to 50%! No Promo Code Needed! Free Delivery*

Visit our Mattress Warehouse of Hanover - Arundel Mills store to shop all ongoing mattress sales! Our mattress sales ensure all customers receive their perfect mattress at the right price.

Not ready to visit us in-store? Shop all of our current mattress sales online today!

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Reviewed by Bill C. on
5
Great Customer Service
Reviewed by Anthony V on
5
Great customer service.
Reviewed by Lawrence h on
5
Great from the time we walked in u til the time we left
Reviewed by Julie P on
5
I haven't purchased a mattress in 12+ years. I was amazed at how much things have changed. I met Phillip when I entered the store. He was extremely pleasant and really listened to what I was looking for. He then explained the computer that would help figure out what was best for me. Afterwards, he showed me all the options I had in various price ranges. He is very knowledgeable and professional about the products. After selecting the best bed for me, we worked out the overall details of my purchase. And the best news was everything could be delivered the next day ! I couldn't be more pleased with the whole transaction. Phillip is an asset to your company. I will definitely refer friends to him if they are looking for mattresses. Also, finally, the delivery process went just as he mentioned. I got the email with a 3 hour delivery window, I got the phone call approximately 10 minutes before they arrived, and they were right on time. The 2 gentlemen were very polite and cautious about my walls/ceilings while taking a king size bed up to the second floor. They were very patient while I quickly got up the pet hair that accumulated. I am glad I bought my bed from Phillip and the delivery went so smoothly
Reviewed by Mr Duane on
5
The customer service was amazing, thanks to Phillip. Gave us the diagnostic bed test and fitted us for the perfect bed. We're really really pleased with our purchases.
Reviewed by Jennifer Harris on
1
The purchase and delivery went well. Delivery was prompt and professional. Not happy with the Serta product though.We purchased a mattress after doing the bed match test and trying out multiple mattresses in the store. Everything seemed fine but after a week the mattress started dipping/sinking. We are very disappointed in this purchase due to the fact that we did take the advice of the salesman and the bed match results to try and find the proper support in a mattress. Going forward, we definitely will not purchase anything from a store that doesn't offer a full refund.
Reviewed by Grown Man on
5
The customer service was amazing, thanks to Phillip. Gave us the diagnostic bed test and fitted us for the perfect bed. We're really really pleased with our purchases.
Reviewed by Christen Federico on
5

Very helpful finding a futon mattress. The day before my sister was supposed to come we went looking for one, they had it delivered the next day! I would recommend mattress warehouse if you are looking for something comfy to sleep on!
Reviewed by Patricia S. on
5
The salesperson who waited on me was very attentive to our many desires for a mattress that fits our needs so that we would have a good nights sleep.
Reviewed by Jamie Weber on
2
The prices are high and the quality of the lower end mattresses are really low quality.
Reviewed by Kiana Jackson on
5

My fiance and I came in last week for a king matress and received excellent service by Will and Brandon. They were attentive and true to their word; our mattress came on time with no issues. I would highly recommend coming here for a comfortable fitted mattress and amazing customer service.
Reviewed by Anthony James Kuntzman on
5

Sales person was amazing and honest and showed me exactly what I needed in a way that was easy and digestible
Reviewed by Margo Werts on
5

My husband, I needed a new mattress. We stopped in at Mattress Warehouse at Arundel Mills. We were greeted by both Will and Brandon. Will serviced us and it was a great experience! He was very informative and made us feel special. He understood what we needed and walked us through the best options for us until we chose the perfect Matress, Airloom. no pushy salesman tactics.
Reviewed by Tevin Willis on
5

Will was courteous and helpful. There were other people in the store yet he multitasked well and helped everyone at once with what they needed.
Reviewed by Nicole Bennigsdorf on
5

Will was great! He was extremely helpful with adjusting the mattress to fit both my husband and I’s needs. Helped find out where our problem areas are and remained honest with which one is better. Thank you, Will!
Reviewed by Margo Werts on
5

My husband, I needed a new mattress. We stopped in at Mattress Warehouse at Arundel Mills. We were greeted by both Will and Brandon. Will serviced us and it was a great experience! He was very informative and made us feel special. He understood what we needed and walked us through the best options for us until we chose the perfect Matress, Airloom.
Reviewed by Margo Werts on
5
My husband, I needed a new mattress. We stopped in at Mattress Warehouse at Arundel Mills. We were greeted by both Will and Brandon. Will serviced us and it was a great experience! He was very informative and made us feel special. He understood what we needed and walked us through the best options for us until we chose the perfect Matress, Airloom. no pushy salesman tactics.
Reviewed by Nicole Bennigsdorf on
5
Will was great! He was extremely helpful with adjusting the mattress to fit both my husband and I’s needs. Helped find out where our problem areas are and remained honest with which one is better. Thank you, Will!
Reviewed by Chloe Howard on
5

Will was super friendly, knowledgeable, fast, and efficient. Would highly recommend!! Awesome customer service! Keep up the good work!
Reviewed by N Shade on
5

Will is awesome!!!
Reviewed by Jeff Brown on
5

I had a great experience with Will and Brandon. Very knowledgeable and friendly guys!
Reviewed by Nicole Chapman on
5

Phil did an amazing job at helping us find the perfect bed an was amazing with all the knowledge he was able to give us to have the best night's sleep. An Brandon did an awesome job checking us out! Would recommend everyone to go to the Arundel Mills location an ask for Phil or Brandon!!
Reviewed by Sha'ron Wilson Oliver on
5

Knowledgeable and friendly staff. Appreciate professionalism of Will and Brandon. Thanks guys!
Reviewed by Siata Coulibaly on
5

I just purchased four mattresses at mattress warehouse near Arundel Mall, Brandon Day and Will are amazing they provide an excellent customer service.I will recommend all my friends to this store as needed.Thanks guys for all you do.
Reviewed by Dione on
5

We are very happy with our shopping experience at Mattress Warehouse. We are repeat customers of Brandon's for an item that we purchased several months ago. Both times, Brandon listened carefully to what we wanted and shared the pros and cons of the mattresses appropriate for us after we took the bedMATCH test. His knowledge of the store's products is impressive and gives us confidence that we bought exactly the right mattress for us.
Reviewed by Lillie Holman on
5

I found all the advanced sleep technology insightful. The sales staff were knowledgeable, professional and courteous as they answered my concerns. The mattress prices were much more than I initially anticipated, however the quality surpassed my expectations. Also liked the price lock option.
Reviewed by Anastasis Karaszkiewicz on
5

Brandon cant remember the other young men name was very helpful yesterday and today a pleasure to have waiting on us .
Reviewed by Vivian Thayer on
5

One of the most pleasant shopping experiences we've had in a long time.Barb was very professional and and an honest sales person. Thank you.
Reviewed by Nick on
5

Got my favorite bed here. They know what they're doing.
Reviewed by Daneli López on
5

I highly recommend this place for buying a mattress. Mr. Imed was really knowledgeable about the mattresses quality, but most importantly how the mattresses are manufactured. We are very happy with our purchase. We got a very comfy and safe mattress.
Reviewed by christopher pioth on
5

Relaxing place to sleep
Reviewed by miranda m on
5

Great experience! The manager Brandon was very helpful and honest with his advice for the best mattress for me without trying to pressure me to buy the most expensive mattress in the store, which I greatly appreciated. I left the store with a lot more knowledge on sleep and mattresses.
Reviewed by tammy davis on
5

The associate was very knowledgeable and helpful.
Reviewed by Jim Smyth on
5

Friendly and knowledgeable, no pressure and a great deal.
Reviewed by Jake Pardo on
5

I went in to buy a mattress with my girlfriend, but now I fear for our relationship as I fell in love with Brandon. Buying a mattress is tough, but working with Brandon made me feel safer and more important than a newborn baby in a dystopian future where women can't get pregnant. Brandon told me his own tales of despair regarding lack of middle third spinal support and overpriced products; truly he is a tragic hero on par with those of the great classical storytellers, and certainly he was the hero I needed today.Before you ask: no I was not paid to make this review - I'm just really hyped for this mattress.
Reviewed by John Kennedy on
5

The store representative was awesome, the process was easy and pain-free and was very knowledgeable about the products. Also offered sound advise on our final decision on the purchase. Now the delivery guys were good apart from them not having shoe booties to navigate the germ-free area of my home to set up the mattress. Excellent service altogether.
Reviewed by Antonio Coelho on
5

Excellent service with extremely knowledgeable employees. I never knew there was a science behind buying a mattress until coming here
Reviewed by Kiattipong Inkornwong on
3

Reviewed by Ash- greninja on
5

Awesome awesome experience. Brandon was so helpful and assisted us with getting the perfect bed and base. He was super knowledgeable of the product and how the process works. He was friendly, patient and honest! Even after a few hiccups (on our end) he worked with us and made sure we walked out with what we wanted! Thanks again Brandon!!!!
Reviewed by Paul Parker on
5

Reviewed by Robyn Rhudy on
3

Good = bed match machine, salesman, the bed's comfort itselfBad = high cost, no "regular" beds anymore (all are soft foam, I got the most firm of those), bed 4" higher than old bed even with low profile box spring, bed turned out to be a twin XL size and not a regular twin which the delivery guys forced in to my old frame and now I can't get mattress cover or fitted sheets on correctly because they're too small, and I can't get my fingers between the bed and the mattress, e-mailed company and never got a response.
Reviewed by Ciara J M Nejman on
5

Reviewed by Gary Sever on
3

In store experience was good, and we are happy with the bed we chose. Salesman seemed knowledgeable. However my spouse and I both recall the salesman telling us that the box spring was available in standard or low profile; then after the sale was complete, when we confirmed that our order included a low profile box spring, the salesman indicated that it was only available in standard and that he had told us that. We both remember him saying otherwise in-store.
Reviewed by Saeed Williams on
5

Reviewed by Cory Buynak on
5

I came here not knowing what kind of mattress I wanted. I was met by Phillip who had me and my wife try the bedmatch to see what mattress was best for us. We ended up buying a mattress that day. Phillip was very professional and helpful.
Reviewed by Joe Leser on
4

Reviewed by Joshua Karfe on
5

Reviewed by Kerri Howden on
5

A huge thank you to Phillip Mercer! Phillip was super helpful and I ended up leaving with the perfect mattress for me. Highly recommend Phillip and this mattress warehouse!
Reviewed by Jovon Leblanc on
5

I normally don't leave reviews but I really wanted to share my experience about Philip Mercer my mattress consultant. The effort he put in to make sure I found the right bed was just ridiculous he didn't seem pushy at all and he didn't care about the sale at all he just wanted to make sure that I was getting a good night's sleep. I really want to emphasize the fact that I'm way more educated about mattresses walking in compared to when I was walking out without feeling it was hammered into my brain. I hope he was like the manager or something because everyone needs to be like him when it comes to sales and Consulting.
Reviewed by Mary Toraldo on
5

Phil just sold us a mattress. What an excellent salesman he is! He was polite, thorough, professional and very knowledgeable. It was a pleasure dealing with him. We are anxious for our new mattress to be delivered and the great night's sleep it will afford us. Make it a point to visit this showroom and to deal with Phil. He will steer you right. Thank you, Phil!!
Reviewed by wacko haven on
5

Came in browsing for a guest bed expecting the typical shakedown from a warehouse. Phil not only proved the stereotype wrong but he educated me on the science of a good bed. Even after he made the sale he brought me around showing me the differences. 10/10 will be back to replace my bed and asking for him.
Reviewed by Faith Rico on
5

My fiance and I desperately needed a new bed set... thought about just jumping on amazon and getting something cheap but I am SO relieved we stopped in this local Mattress Warehouse instead!Wonderful customer service received by Phil. Our sales guy listened to our needs & answered any questions while remaining patient and honest with us. We will happily recommend Mattress Warehouse to anyone!We have been using our new bed for a week & I couldn't be happier. Prompt delivery time, too.
Reviewed by Nathan Edge on
5

Had a great experience with Brandon. No pressure, great customer service. Would recommend to anyone looking for a mattress.
Reviewed by Eric OReilly on
5

Phil was great. Very knowledgable. Liked the automated fit system (bedMatch). Helped narrow down our ideal bed very quickly. Between bedMatch and Phil's guidance we were able to find the right bed within 90 mins. And with the large selection of brands and types, no other shopping trips were needed. Delivery was available for next business day. Phil was even able to help us find the right protector and pillows. One of the best shopping experiences I've ever had (not just for a mattress).
Reviewed by Sandy Dombrowski on
5

Phillip walked us through the process of buying the right mattress with expertise and a pleasant demeanor. Store was clean and lots of styles to fit any need.
Reviewed by Folabi VanP on
5

Phillip was extremely professional and very helpful. He took his time to figure out the best deal for me and If you’re looking for a mattress I recommend you visit this place first!
Reviewed by Lisa Forrester on
5

We needed a new guest room bed. I walked in, salesman helped me find what I wanted, made purchase and was out the door in 10 minutes. Delivery was set for the next day. Delivery happened within window given. Driver called when on the way and delivery men were quick and pleasant. Easiest purchase ever.
Reviewed by Code Red on
5

I had an awesome experience working with Phillip Mercer today. He was extremely knowledgeable and professional. It is rare to find such a high level of customer service in today's world. I spent countless hours doing online research to make a decision on which mattress to purchase, but never felt comfortable enough to buy anything. Speaking with someone with his expertise was heaven sent! Outstanding!
Reviewed by Duane Middleton on
5

The customer service was amazing, thanks to Phillip. Gave us the diagnostic bed test and fitted us for the perfect bed. We're really really pleased with our purchases.
Reviewed by Brittney Andrews on
5

Today i went into Mattress Warehouse to look for a new mattress and I walked out amazed at the quality of service and knowledge I received from Phillip Mercer. He was not pushy or overbearing, he was kind and very patient and he made sure he gave me every option that would suit my sleeping needs. 5 star service all the way!
Reviewed by Parvin Azizi on
5

I went to mattress warehouse in Hanover and a gentleman named Philip was in store. He really took care of my request to try different mattresses he use electronic device to help me find the best mattress that I want. He is a very professional seller, very compassionate about his job, caring, responsible and honest person .He definitely made a great experience for me.
Reviewed by N. Warren on
5

Excellent service! I felt like my business was valued. Ask for Brandon. He will explain your options and provide you with a nice bed based on your needs. Manager was cool also made me feel welcomed. Entire process took about 30 minutes. I will be telling all of my friends and neighbors about this store!!
Reviewed by Princess Love Mills on
5

I just had the best customer service experience I have ever had purchasing bedding. Phillip Mercer was warm and engaging. He answered all of my questions and explained the health benefits and warranty information. I will tell all of my connections to visit him for all of their bedding needs!
Reviewed by Eric Rivillas on
5

Absolute amazing location very friendly associate Phillip was amazing helped me and my wife with all of our questions.
Reviewed by Amber Rivillas on
5

Went in to buy a mattress and phillip was so helpful from the minute we walked in to when we left he was so nice definitely would recommend!
Reviewed by Kish Hamilton on
5

Visited this location 2 days ago, and was greeted by Brandon... such an amazing experience... His patience with me was commendable, as I had no idea, what I wanted, let alone what I needed... LOL. However his professionalism never swayed, and he was very generous with his time and was extremely knowledgeable about all the products I enquired about... Who knew mattress shopping would be such fun? Stomach sleepers of the world unite :)
Reviewed by Joshua Wood on
5

Reviewed by Kilpatrick on
5

Great service, efficient and accomodating.
Reviewed by Lauren Sprankle on
5

Just bought my first mattress from this place and the experience was awesome! Phil really took time to explain all my different options and answered all my questions honestly. Would definitely recommend to a friend!
Reviewed by Rebecca Myers on
5

Phil was wonderful!! I felt like he really understood what I needed and just wasn’t focused on making a profit. The bed match paired me with a few expensive items that were amazing!!! But all were unfortunately out of my price range. He then took me to less expensive beds that had the same support as the others. I ended up walking out with the perfect bed!
Reviewed by T'Juan Evans on
5

I visited the Mattress Warehouse in Hanover, MD (right there by Arundel Mills), my sales person was Phil Mercer, he broke down mattresses and sleeping to a science. It was almost scary. This guy was just a professional in every sense of the word and I left out of there feeling like I really was on my way to better, healthier life with this new mattress. I will be sending all of my friends and family his way for sure!
Reviewed by Don Cole on
5

Reviewed by Gene Godsey on
3

Staff is ok
Reviewed by Heather marie on
5

Had a wonderful experience, customer service was great and very friendly. Phil was helpful and thorough. Definitely would go back!
Reviewed by Anthony Howden on
5

I dropped in just to look around in anticipation of a future move. I wanted to upgrade my mattress and thought I would get some information only. Phil met me and we did a "Bed Match" and he literally schooled me on what makes a good mattress and how it affects your sleep cycle, pain in your body and overall support. I ended up going with a bed that I anticipate will be money well spent. While I haven't received my bed yet, when I do I'll be sure to come back and sing Phil's praises. His customer service skills are exemplary. Thanks!!
Reviewed by Alison Glace on
5

Phillip was super helpful and knowledgeable about matresses. The bed match technology narrowed us down to a handful of beds and Phillip educated us on each and gave us lots of time to try them out. We are very happy with our experience and our purchase!
Reviewed by jason atterbury on
1

If you want your mattress and/or box springs delivered expect much delays. I was suppose to have my replacement box springs delivered today between 330pm-630pm. At 730 I called they told me 825pm. Then at 840 they told me be between 850-925. This is not happening. And then could not even call. Go elsewhere if you want better customer service
Reviewed by Katie P on
5

Service - professional, informed, responsive, and courteous Value - high quality product at competitive priceQuality - high end product, "designed" to suit our specific needs We were in the market, reluctantly, for a new mattress. After only 5yrs, the k+ mattress we purchased elsewhere had developed a "canyon" in the middle. Dropping in one afternoon/evening we were greeted by Phil and directed to lie down and get bedMATCHED. After our bedMATCH was complete, Phil introduced us to a wide variety of options and helped us narrow down our choices. No pressure sales approach was very much welcomed. We selected a queen size Aireloom mattress with an adjustable base. We received a competitive price and arranged delivery. Delivery and set up was a breeze (at least for us; I felt sorry for the delivery guys who had to carry it up two flights of narrow stairs). Phil was extremely responsive to a few requests we had after the purchase (ensure delivery of the warranty paperwork, new pillow, etc.) We've had the mattress and base for a couple months now and love it. As a matter of fact, we drop my every now and then just to say "hi" to Phil. Would definitely recommend Mattress Warehouse and Phil to anyone! Thank you!
Reviewed by Crystal Valera on
5

Awesome place to shop for a mattress. Very helpful and informative. They sell you a mattress that is right for you.
Reviewed by Levi Patterson on
5

Purchased a bed after returning from overseas, received great customer service from Phil. The delivery was quick, and very efficient. They even helped set up my frame and all that I bought separately! Would recommend this to anyone searching for a new mattress.
Reviewed by Paul Rotella on
5

Reviewed by Arthur Evans on
5

Phillip did an excellent job of explaining the specific characteristics of each mattress I looked at and tested. I really appreciated the personalized service he provided and the fact that he listened to me and did not attempt to steer me into purchasing a product that I didn’t need. Phillip will definitely be a key factor in my decision to return for additional purchases!
Reviewed by Paul Hood on
5

Great service and knowledge on all pillows and mattresses. Prices are the best in town. I would highly recommend purchasing from this store
Reviewed by Gail Williams on
5

Customer service was the best at Mattress Warehouse. Brandon did everything to help us choose the best mattress for us at a price point that was in our budget. His knowledge of posture and sleep positions helped educate us on the mattress that fit our needs. We were able to utilize a recent sale and to take advantage of a military discount to get a delivery date only three days from purchase. Delivery also will includes set up of our new bed. Do not hesitate to check out this mattress store if you are in the market. They have a computer that will allow you to find the best mattress for you. It’s called Bed match, powered by Sleep to Live.
Reviewed by Slex Oohh on
5

Brandon was very helpful in finding the right mattress for me! He worked with me a lot so I could get what I was looking for. Thanks for all of your help. Very knowledgeable staff.
Reviewed by Nicholas Bartolotta on
5

11/2/2017 - Stopped into the showroom this evening after perusing the online website and discussed possibilities with Phillip over the phone. I showed up a little after 8pm and told him I talked to him earlier today. He proceeded to pull out a twin-size mattress but I stopped him as I was expecting a full-sized bed. Realizing our miscommunication (likely my fault) he quickly sat down at his desk and we talked about getting a full-sized bed instead and walked me through what my options were. I ended up getting a full-size bed that 10x better at less that more and a full-size bed. Struck a bit of luck! He was very knowledgeable and easy to communicate with. I could tell he was learned about different brands and comfort-levels of the beds in and out of the warehouse. This is the kind of person that cared about what he did and the people to whom he was selling. This store is easy to see from Arundel Mills Blvd and on the edge of shopping center area across from the mall. Plenty of parking available. Inside, it is clean and tidy. There are men's and women's restrooms and plenty of beds to demo. I recommend this store for great deals and a friendly clerk.
Reviewed by akil brooks on
2

As soon as I entered the store I knew Brandon was dressed for success. I didn't really have attentions on making a purchase but after spending about 30 minutes with Brandon, I did. Brandon was able to inform many on many different aspects form How to purchase a mattress to where not to purchase a mattress and why. The whole experience lasted maybe an hour. Not really sure cause he was teaching and I was learning. Phil was also able to inform me on some things I wasn't aware. Would definitely recommend these two. AkilWelp, I've learn that you should never post a review until the transaction is COMPLETE.Brandon wasn't as helpful as I thought. After I made the purchase, I was waiting on a pillow to come in. (Already paid for) I was told I would be notified when it cam in. Waited a week and still no contact from him. So I decided that I didn't want the pillow. I called in to get it removed from bill and was told it would take a couple days. I asked to be notified when it was. Nothing. So I called to reassure that the pillow was removed. He took my number to contact me. Still nothing. I ended up calling the main number to speak with someone about other issues I am having and to find out that it was removed. I also ask to speak with someone in charge. They connected me to the district manager, I left a message for him and still haven't heard back. That was 2 weeks ago. I don't know where to go from here. So.. I've sent an email (2 weeks ago) and still no response.. What do I do now friendly responder with no identity??
Reviewed by Tanisha Williams on
5

We had an Awesome experience at Mattress Warehouse! Phil was exceptional! Very knowledgeable and friendly. We had the bed match experience and then he walked us around to all the suggested mattress types. I’ve never had a mattress buying experience quite like this one! We would highly recommend that you go in and talk to Phil, if you’re in the market for a new mattress!
Reviewed by mindcrime !!! on
5

Phillip was awesome to work with. Great experience!
Reviewed by cynthia fumi-fiamawle on
5

Phil was not only well informed but took the time to assist with helping us make the best choice on a great selection of mattresses in the Arundel Store. Consider me a repeat customer. Thanks so much Phil :-).
Reviewed by Julie Piolunek on
5

I haven't purchased a mattress in 12+ years. I was amazed at how much things have changed. I met Phillip when I entered the store. He was extremely pleasant and really listened to what I was looking for. He then explained the computer that would help figure out what was best for me. Afterwards, he showed me all the options I had in various price ranges. He is very knowledgeable and professional about the products. After selecting the best bed for me, we worked out the overall details of my purchase. And the best news was everything could be delivered the next day ! I couldn't be more pleased with the whole transaction. Phillip is an asset to your company. I will definitely refer friends to him if they are looking for mattresses. Also, finally, the delivery process went just as he mentioned. I got the email with a 3 hour delivery window, I got the phone call approximately 10 minutes before they arrived, and they were right on time. The 2 gentlemen were very polite and cautious about my walls/ceilings while taking a king size bed up to the second floor. They were very patient while I quickly got up the pet hair that accumulated. I am glad I bought my bed from Phillip and the delivery went so smoothly
Reviewed by Richard J Robbins on
5

Phil was the most knowledgeable salesperson I have ever met at a mattress store. He is willing to spend the time educating and explaining the differences between the mattresses they sell. He understands how it effects your body and your comfort. We received a great price on our purchase. If you need a mattress run to the Arundel Mills store and ask for Phillip Mercer.
Reviewed by Aric Boettinger on
5

Phillip was respectful, fun, and probably the best sales person I have been in contact with. He made mattress buying an excellent experience!
Reviewed by Erkeda DeRouen on
5

Phil was amazing. He was very patient as I trialed almost half of the beds in the store after having me perform a personalized assessment. He helped me leave the store satisfied with the bed of my choice for a great deal! I would send other people there without reservation. Ask for Phil.
Reviewed by Angelia Marie Boddie on
5

I HAVE BEEN SEARCHING FOR A MATTRESS FOR THE PAST EIGHT MONTHS. I HAVE BEEN TO JUST ABOUT EVERY DEPARTMENT STORE, FURNITURE STORE, SPECIALITY STORE AND I HAVE EVEN SHOPPED ONLINE. MOST OF THE SALESMEN, DID NOT KNOW MUCH ABOUT THE MATTRESSES THAT THEIR STORE WAS SELLING, OTHER THAN IT THE MATTRESS WAS OR WASN'T A PILLOW TOP AND THE FIRMNESS OF THE MATTRESS. WHEN I ENTER MATTRESS WAREHOUSE, I MET MR. DAY, WHO WAS AN EXCEPTIONAL, PROFESSIONAL, FRIENDLY, CALM AND VERY KNOWLEDGABLE OF MATTRESSES. HIS PRIMARY GOAL WAS TO SHOW ME THE DIFFERENCES BETWEEN A MATTRESS THAT WAS MATCHED TO ME PERSONALLY (USING THE MATTRESS MATCH MACHINE) AND THE REST OF THE TYPICAL MATTRESSES THAT IS CURRENTLY SOLD ON THE MARKET. HE SUCCEEDED!!! THERE WAS NO QUESTION, THAT I HAD, THAT WAS LEFT UNANSWERED. WHEN I LEFT THE STORE, I FELT GOOD ABOUT MY PURCHASE AND VERY KNOWLEDGABLE ABOUT MATTRESS. NOW I MORE THAN HAPPY TO SHARE THE INFORMATION WITH FAMILY, FRIENDS AND ANY OTHER SALESMAN, THAT I CAME IN CONTACT WITH. AND! I'M RECOMMENDING EVERYBODY I KNOW TO GO TO THIS LOCATION AND EXPERIENCE A TRUE PROFESSIONAL SALESMAN (MR. DAY) SALE THEM A MATTRESS. IF YOU ARE CURRENTLY IN THE MARKET FOR A NEW MATTRESS OR IF THIS REVIEW INSPIRES YOU, MAKE SURE TO GO TO THE ARUNDEL MILLS, MARYLAND LOCATION AND ASK FOR MR. DAY. TELL HIM, ANGELIA BODDIE SENT YOU.
Reviewed by Keke Walker on
5

Brandon 'The Outstanding' helped me find just what I was looking for and all with a smile. He knows his stuff. Phil and Brandon are a awesome team, I left the store pleased and my search was over! Save yourself a trip and just GO TO MATRESS WAREHOUSE!
Reviewed by Gloria Brown on
5

Brandon and Phil did a great job and both knew their product. Awesome customer service.
Reviewed by Reese Rose on
5

Brandon was so extremely helpful and knowledgeable. He had so much information on everything we had questions for. We had been to multiple mattress stores before going to that particular Mattress Warehouse. Brandon really made the best recommendations for us. Now, we have an amazing bed that we're finally not losing sleep in. If you go to Mattress Warehouse - ask for Brandon. You won't be sorry.
Reviewed by Ryan Bible on
5

A top tier buying experience. Phil was extremely knowledgeable, very helpful, and gave us a great deal. What more could you want? The sleep analysis took some of the subjectivity out of the process and Phil's knowledge and experience did the rest. Highly recommend that you pay a visit to the Hanover store before making your purchase. You'll be glad you did!
Reviewed by Lynn Nichols on
5

Great job!!!
Reviewed by Vera Campbell on
5

This is the second mattress we have bought from this company. Phillip the manager is very knowledgeable and tries very hard to meet your expectations. Excellent customer service, Many high quality affordable mattress options to choose from, and the best finance rates around. No need to "shop around". You will find it in mattress warehouse. Phillip helped us select the best mattress deal without any sales pressure. We loved that! We will buy again and again. Thanks Phillip for a most enjoyable experience in your store.Sincerely Rick and Vera and Brian Campbell
Reviewed by maria noelle on
5

Excellent guest service! Phillip helped find the perfect mattress that coordinated with my price range and comfort!
Reviewed by Nicole Coppola on
5

Phil was amazing and super knowledgeable. He did a great job in helping us find the perfect mattress and explained all of the various deals available to us, so we could still meet our budget while not sacrificing our comfort. Brandon checked us out and was super friendly and quick! I visited the Mattress Firm down the street prior to coming here and honestly, the service doesn't even compare. I highly recommend everyone visit this location and ask for either Phil or Brandon - you won't be disappointed!
Reviewed by kenny perez on
5

Brandon was very helpful and took his time to explain my proper postural alignment and found my perfect bed. I recommend everybody go see Brandon
Reviewed by Steven Chapman Jr on
5

Very nice and helpful great job and people thank you Phil and Brandon
Reviewed by Briana Vaden on
5

Phillip is awesome!! He is very knowledgeable and friendly, he also was very helpful in saving us money. He is highly recommended!!
Reviewed by Rachael Lowery on
5

Justin helped me find the perfect bed set for my son and a boxspring for my bed. He gave me several options to choose from that I would want. Great service.
Reviewed by Google Usa on
1

Reviewed by Jay Cee on
2

Rude, pushy staff with seemingly next to no knowledge about their products. They had to refer to their guides constantly and often grabbed the wrong one. Never called me back when we located the item I was looking for.
Reviewed by Kiattipong Inkornwong on
3

Reviewed by Paul Parker on
5

Reviewed by Ciara J M Nejman on
5

Reviewed by Saeed Williams on
5

Reviewed by Joe Leser on
4

Reviewed by Joshua Karfe on
5

Reviewed by Joshua Wood on
5

Reviewed by Don Cole on
5

Reviewed by Paul Rotella on
5

Reviewed by Julie Piolunek on
5

I haven't purchased a mattress in 12+ years. I was amazed at how much things have changed. I met Phillip when I entered the store. He was extremely pleasant and really listened to what I was looking for. He then explained the computer that would help figure out what was best for me. Afterwards, he showed me all the options I had in various price ranges. He is very knowledgeable and professional about the products. After selecting the best bed for me, we worked out the overall details of my purchase. And the best news was everything could be delivered the next day ! I couldn't be more pleased with the whole transaction. Phillip is an asset to your company. I will definitely refer friends to him if they are looking for mattresses. Also, finally, the delivery process went just as he mentioned. I got the email with a 3 hour delivery window, I got the phone call approximately 10 minutes before they arrived, and they were right on time. The 2 gentlemen were very polite and cautious about my walls/ceilings while taking a king size bed up to the second floor. They were very patient while I quickly got up the pet hair that accumulated. I am glad I bought my bed from Phillip and the delivery went so smoothly
Reviewed by Keke Walker on
5

Brandon 'The Outstanding' helped me find just what I was looking for and all with a smile. He knows his stuff. Phil and Brandon are a awesome team, I left the store pleased and my search was over! Save yourself a trip and just GO TO MATRESS WAREHOUSE!
Reviewed by Google Usa on
1

Reviewed by Daneli López on
5
I highly recommend this place for buying a mattress. Mr. Imed was really knowledgeable about the mattresses quality, but most importantly how the mattresses are manufactured. We are very happy with our purchase. We got a very comfy and safe mattress.
Reviewed by Folabi VanP on
5
Phillip was extremely professional and very helpful. He took his time to figure out the best deal for me and If you’re looking for a mattress I recommend you visit this place first!
Reviewed by Rebecca Myers on
5
Phil was wonderful!! I felt like he really understood what I needed and just wasn’t focused on making a profit. The bed match paired me with a few expensive items that were amazing!!! But all were unfortunately out of my price range. He then took me to less expensive beds that had the same support as the others. I ended up walking out with the perfect bed!
Reviewed by Arthur Evans on
5
Phillip did an excellent job of explaining the specific characteristics of each mattress I looked at and tested. I really appreciated the personalized service he provided and the fact that he listened to me and did not attempt to steer me into purchasing a product that I didn’t need. Phillip will definitely be a key factor in my decision to return for additional purchases!
Reviewed by Gail Williams on
5
Customer service was the best at Mattress Warehouse. Brandon did everything to help us choose the best mattress for us at a price point that was in our budget. His knowledge of posture and sleep positions helped educate us on the mattress that fit our needs. We were able to utilize a recent sale and to take advantage of a military discount to get a delivery date only three days from purchase. Delivery also will includes set up of our new bed. Do not hesitate to check out this mattress store if you are in the market. They have a computer that will allow you to find the best mattress for you. It’s called Bed match, powered by Sleep to Live.
Reviewed by Tanisha Williams on
5
We had an Awesome experience at Mattress Warehouse! Phil was exceptional! Very knowledgeable and friendly. We had the bed match experience and then he walked us around to all the suggested mattress types. I’ve never had a mattress buying experience quite like this one! We would highly recommend that you go in and talk to Phil, if you’re in the market for a new mattress!
Reviewed by Whitney O'Meara on
5

Brandon was super down to earth and helpful. I felt like I got an honest answer to each of the questions my wife and I asked. Thanks!