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Mattress Warehouse is dedicated to customer satisfaction. Our mission is to provide you with a relaxed buying experience and a better night’s sleep. Our Hanover, Maryland – Arundel Mills staff is knowledgeable about all our mattresses and sleep products, to help ensure you make the best decision to improve your sleeping experience.
Mattress Warehouse of Hanover, Maryland – Arundel Mills offers a large selection of quality name brand mattresses and sleep products. Try bedMATCH™ today to help you find the perfect bed for you. We are conveniently located on 7659 Arundel Mills Boulevard near Staples and Dunkin’ Donuts.
Nearby Stores and Restaurants:
PetSmart, Michaels, TGI Fridays, Chick-fil-A, LongHorn Steakhouse, Olive Garden, Red Lobster, Dollar Tree
Villages of Dorchester, Dorchester Woods
Brands sold at Mattress Warehouse of Hanover, Maryland – Arundel Mills:
All warranties on bedding sold by Mattress Warehouse are through the individual manufacturers.
All items sold by Mattress Warehouse are available for shipping or in-store pickup.
11/2/2017 - Stopped into the showroom this evening after perusing the online website and discussed possibilities with Phillip over the phone. I showed up a little after 8pm and told him I talked to him earlier today. He proceeded to pull out a twin-size mattress but I stopped him as I was expecting a full-sized bed. Realizing our miscommunication (likely my fault) he quickly sat down at his desk and we talked about getting a full-sized bed instead and walked me through what my options were. I ended up getting a full-size bed that 10x better at less that more and a full-size bed. Struck a bit of luck! He was very knowledgeable and easy to communicate with. I could tell he was learned about different brands and comfort-levels of the beds in and out of the warehouse. This is the kind of person that cared about what he did and the people to whom he was selling. This store is easy to see from Arundel Mills Blvd and on the edge of shopping center area across from the mall. Plenty of parking available. Inside, it is clean and tidy. There are men's and women's restrooms and plenty of beds to demo. I recommend this store for great deals and a friendly clerk.
A huge thank you to Phillip Mercer! Phillip was super helpful and I ended up leaving with the perfect mattress for me. Highly recommend Phillip and this mattress warehouse!
A top tier buying experience. Phil was extremely knowledgeable, very helpful, and gave us a great deal. What more could you want? The sleep analysis took some of the subjectivity out of the process and Phil's knowledge and experience did the rest. Highly recommend that you pay a visit to the Hanover store before making your purchase. You'll be glad you did!
Absolute amazing location very friendly associate Phillip was amazing helped me and my wife with all of our questions.
Awesome awesome experience. Brandon was so helpful and assisted us with getting the perfect bed and base. He was super knowledgeable of the product and how the process works. He was friendly, patient and honest! Even after a few hiccups (on our end) he worked with us and made sure we walked out with what we wanted! Thanks again Brandon!!!!
Awesome place to shop for a mattress. Very helpful and informative. They sell you a mattress that is right for you.
Brandon 'The Outstanding' helped me find just what I was looking for and all with a smile. He knows his stuff. Phil and Brandon are a awesome team, I left the store pleased and my search was over! Save yourself a trip and just GO TO MATRESS WAREHOUSE! _???_?_
Brandon and Phil did a great job and both knew their product. Awesome customer service.
Brandon was so extremely helpful and knowledgeable. He had so much information on everything we had questions for. We had been to multiple mattress stores before going to that particular Mattress Warehouse. Brandon really made the best recommendations for us. Now, we have an amazing bed that we're finally not losing sleep in. If you go to Mattress Warehouse - ask for Brandon. You won't be sorry.
Brandon was very helpful and took his time to explain my proper postural alignment and found my perfect bed. I recommend everybody go see Brandon
Brandon was very helpful in finding the right mattress for me! He worked with me a lot so I could get what I was looking for. Thanks for all of your help. Very knowledgeable staff.
Came in browsing for a guest bed expecting the typical shakedown from a warehouse. Phil not only proved the stereotype wrong but he educated me on the science of a good bed. Even after he made the sale he brought me around showing me the differences. 10/10 will be back to replace my bed and asking for him.
Customer service was the best at Mattress Warehouse. Brandon did everything to help us choose the best mattress for us at a price point that was in our budget. His knowledge of posture and sleep positions helped educate us on the mattress that fit our needs. We were able to utilize a recent sale and to take advantage of a military discount to get a delivery date only three days from purchase. Delivery also will includes set up of our new bed. Do not hesitate to check out this mattress store if you are in the market. They have a computer that will allow you to find the best mattress for you. It??s called Bed match, powered by Sleep to Live.
Excellent guest service! Phillip helped find the perfect mattress that coordinated with my price range and comfort!
Excellent service with extremely knowledgeable employees. I never knew there was a science behind buying a mattress until coming here
Excellent service! I felt like my business was valued. Ask for Brandon. He will explain your options and provide you with a nice bed based on your needs. Manager was cool also made me feel welcomed. Entire process took about 30 minutes. I will be telling all of my friends and neighbors about this store!!
Friendly and knowledgeable, no pressure and a great deal.
Great experience! The manager Brandon was very helpful and honest with his advice for the best mattress for me without trying to pressure me to buy the most expensive mattress in the store, which I greatly appreciated. I left the store with a lot more knowledge on sleep and mattresses.
Great service and knowledge on all pillows and mattresses. Prices are the best in town. I would highly recommend purchasing from this store
Great service, efficient and accomodating.
Had a great experience with Brandon. No pressure, great customer service. Would recommend to anyone looking for a mattress.
Had a wonderful experience, customer service was great and very friendly. Phil was helpful and thorough. Definitely would go back!
I came here not knowing what kind of mattress I wanted. I was met by Phillip who had me and my wife try the bedmatch to see what mattress was best for us. We ended up buying a mattress that day. Phillip was very professional and helpful.
I don't know why the other customers had such a terrible experience, but mine was wonderful. I think the posts might be from competing stores in the area. I felt no pressure. At all. They were sweet and understanding. So much better than the other places we went. I would go back any day just to talk to the associates. They matched a price we found without a flinch and had it shipped asap. We went to three or four in the area and none compared. Definitely go here.
I dropped in just to look around in anticipation of a future move. I wanted to upgrade my mattress and thought I would get some information only. Phil met me and we did a "Bed Match" and he literally schooled me on what makes a good mattress and how it affects your sleep cycle, pain in your body and overall support. I ended up going with a bed that I anticipate will be money well spent. While I haven't received my bed yet, when I do I'll be sure to come back and sing Phil's praises. His customer service skills are exemplary. Thanks!!
I had an awesome experience working with Phillip Mercer today. He was extremely knowledgeable and professional. It is rare to find such a high level of customer service in today's world. I spent countless hours doing online research to make a decision on which mattress to purchase, but never felt comfortable enough to buy anything. Speaking with someone with his expertise was heaven sent! Outstanding!
I HAVE BEEN SEARCHING FOR A MATTRESS FOR THE PAST EIGHT MONTHS. I HAVE BEEN TO JUST ABOUT EVERY DEPARTMENT STORE, FURNITURE STORE, SPECIALITY STORE AND I HAVE EVEN SHOPPED ONLINE. MOST OF THE SALESMEN, DID NOT KNOW MUCH ABOUT THE MATTRESSES THAT THEIR STORE WAS SELLING, OTHER THAN IT THE MATTRESS WAS OR WASN'T A PILLOW TOP AND THE FIRMNESS OF THE MATTRESS. WHEN I ENTER MATTRESS WAREHOUSE, I MET MR. DAY, WHO WAS AN EXCEPTIONAL, PROFESSIONAL, FRIENDLY, CALM AND VERY KNOWLEDGABLE OF MATTRESSES. HIS PRIMARY GOAL WAS TO SHOW ME THE DIFFERENCES BETWEEN A MATTRESS THAT WAS MATCHED TO ME PERSONALLY (USING THE MATTRESS MATCH MACHINE) AND THE REST OF THE TYPICAL MATTRESSES THAT IS CURRENTLY SOLD ON THE MARKET. HE SUCCEEDED!!! THERE WAS NO QUESTION, THAT I HAD, THAT WAS LEFT UNANSWERED. WHEN I LEFT THE STORE, I FELT GOOD ABOUT MY PURCHASE AND VERY KNOWLEDGABLE ABOUT MATTRESS. NOW I MORE THAN HAPPY TO SHARE THE INFORMATION WITH FAMILY, FRIENDS AND ANY OTHER SALESMAN, THAT I CAME IN CONTACT WITH. AND! I'M RECOMMENDING EVERYBODY I KNOW TO GO TO THIS LOCATION AND EXPERIENCE A TRUE PROFESSIONAL SALESMAN (MR. DAY) SALE THEM A MATTRESS. IF YOU ARE CURRENTLY IN THE MARKET FOR A NEW MATTRESS OR IF THIS REVIEW INSPIRES YOU, MAKE SURE TO GO TO THE ARUNDEL MILLS, MARYLAND LOCATION AND ASK FOR MR. DAY. TELL HIM, ANGELIA BODDIE SENT YOU.
We needed a new guest room bed. I walked in, salesman helped me find what I wanted, made purchase and was out the door in 10 minutes. Delivery was set for the next day. Delivery happened within window given. Driver called when on the way and delivery men were quick and pleasant. Easiest purchase ever.
We had an Awesome experience at Mattress Warehouse! Phil was exceptional! Very knowledgeable and friendly. We had the bed match experience and then he walked us around to all the suggested mattress types. I??ve never had a mattress buying experience quite like this one! We would highly recommend that you go in and talk to Phil, if you??re in the market for a new mattress!
Very nice and helpful great job and people thank you Phil and Brandon
Very helpful finding a futon mattress. The day before my sister was supposed to come we went looking for one, they had it delivered the next day! I would recommend mattress warehouse if you are looking for something comfy to sleep on!
Today i went into Mattress Warehouse to look for a new mattress and I walked out amazed at the quality of service and knowledge I received from Phillip Mercer. He was not pushy or overbearing, he was kind and very patient and he made sure he gave me every option that would suit my sleeping needs. 5 star service all the way!
This is the second mattress we have bought from this company. Phillip the manager is very knowledgeable and tries very hard to meet your expectations. Excellent customer service, Many high quality affordable mattress options to choose from, and the best finance rates around. No need to "shop around". You will find it in mattress warehouse. Phillip helped us select the best mattress deal without any sales pressure. We loved that! We will buy again and again. Thanks Phillip for a most enjoyable experience in your store. Sincerely Rick and Vera and Brian Campbell
The store representative was awesome, the process was easy and pain-free and was very knowledgeable about the products. Also offered sound advise on our final decision on the purchase. Now the delivery guys were good apart from them not having shoe booties to navigate the germ-free area of my home to set up the mattress. Excellent service altogether.
The customer service was amazing, thanks to Phillip. Gave us the diagnostic bed test and fitted us for the perfect bed. We're really really pleased with our purchases.
The associate was very knowledgeable and helpful.
Phillip was respectful, fun, and probably the best sales person I have been in contact with. He made mattress buying an excellent experience!
Phillip was awesome to work with. Great experience!
Phillip walked us through the process of buying the right mattress with expertise and a pleasant demeanor. Store was clean and lots of styles to fit any need.
Phil was wonderful!! I felt like he really understood what I needed and just wasn??t focused on making a profit. The bed match paired me with a few expensive items that were amazing!!! But all were unfortunately out of my price range. He then took me to less expensive beds that had the same support as the others. I ended up walking out with the perfect bed!
Phil was the most knowledgeable salesperson I have ever met at a mattress store. He is willing to spend the time educating and explaining the differences between the mattresses they sell. He understands how it effects your body and your comfort. We received a great price on our purchase. If you need a mattress run to the Arundel Mills store and ask for Phillip Mercer.
Phil was great. Very knowledgable. Liked the automated fit system (bedMatch). Helped narrow down our ideal bed very quickly. Between bedMatch and Phil's guidance we were able to find the right bed within 90 mins. And with the large selection of brands and types, no other shopping trips were needed. Delivery was available for next business day. Phil was even able to help us find the right protector and pillows. One of the best shopping experiences I've ever had (not just for a mattress).
Phil was amazing and super knowledgeable. He did a great job in helping us find the perfect mattress and explained all of the various deals available to us, so we could still meet our budget while not sacrificing our comfort. Brandon checked us out and was super friendly and quick! I visited the Mattress Firm down the street prior to coming here and honestly, the service doesn't even compare. I highly recommend everyone visit this location and ask for either Phil or Brandon - you won't be disappointed!
Phil just sold us a mattress. What an excellent salesman he is! He was polite, thorough, professional and very knowledgeable. It was a pleasure dealing with him. We are anxious for our new mattress to be delivered and the great night's sleep it will afford us. Make it a point to visit this showroom and to deal with Phil. He will steer you right. Thank you, Phil!!
Phil did an amazing job at helping us find the perfect bed an was amazing with all the knowledge he was able to give us to have the best night's sleep. An Brandon did an awesome job checking us out! Would recommend everyone to go to the Arundel Mills location an ask for Phil or Brandon!!
Justin helped me find the perfect bed set for my son and a boxspring for my bed. He gave me several options to choose from that I would want. Great service.
I visited the Mattress Warehouse in Hanover, MD (right there by Arundel Mills), my sales person was Phil Mercer, he broke down mattresses and sleeping to a science. It was almost scary. This guy was just a professional in every sense of the word and I left out of there feeling like I really was on my way to better, healthier life with this new mattress. I will be sending all of my friends and family his way for sure!
Went in to buy a mattress and phillip was so helpful from the minute we walked in to when we left he was so nice definitely would recommend!
Visited this location 2 days ago, and was greeted by Brandon... such an amazing experience... His patience with me was commendable, as I had no idea, what I wanted, let alone what I needed... LOL. However his professionalism never swayed, and he was very generous with his time and was extremely knowledgeable about all the products I enquired about... Who knew mattress shopping would be such fun? Stomach sleepers of the world unite :)
Service - professional, informed, responsive, and courteous Value - high quality product at competitive price Quality - high end product, "designed" to suit our specific needs We were in the market, reluctantly, for a new mattress. After only 5yrs, the k+ mattress we purchased elsewhere had developed a "canyon" in the middle. Dropping in one afternoon/evening we were greeted by Phil and directed to lie down and get bedMATCHED. After our bedMATCH was complete, Phil introduced us to a wide variety of options and helped us narrow down our choices. No pressure sales approach was very much welcomed. We selected a queen size Aireloom mattress with an adjustable base. We received a competitive price and arranged delivery. Delivery and set up was a breeze (at least for us; I felt sorry for the delivery guys who had to carry it up two flights of narrow stairs). Phil was extremely responsive to a few requests we had after the purchase (ensure delivery of the warranty paperwork, new pillow, etc.) We've had the mattress and base for a couple months now and love it. As a matter of fact, we drop my every now and then just to say "hi" to Phil. Would definitely recommend Mattress Warehouse and Phil to anyone! Thank you!
Relaxing place to sleep
Purchased a bed after returning from overseas, received great customer service from Phil. The delivery was quick, and very efficient. They even helped set up my frame and all that I bought separately! Would recommend this to anyone searching for a new mattress.
Phillip was super helpful and knowledgeable about matresses. The bed match technology narrowed us down to a handful of beds and Phillip educated us on each and gave us lots of time to try them out. We are very happy with our experience and our purchase!
Phillip was extremely professional and very helpful. He took his time to figure out the best deal for me and If you??re looking for a mattress I recommend you visit this place first!
Phillip is awesome!! He is very knowledgeable and friendly, he also was very helpful in saving us money. He is highly recommended!!
Phillip did an excellent job of explaining the specific characteristics of each mattress I looked at and tested. I really appreciated the personalized service he provided and the fact that he listened to me and did not attempt to steer me into purchasing a product that I didn??t need. Phillip will definitely be a key factor in my decision to return for additional purchases!
Phil was not only well informed but took the time to assist with helping us make the best choice on a great selection of mattresses in the Arundel Store. Consider me a repeat customer. Thanks so much Phil :-).
Phil was amazing. He was very patient as I trialed almost half of the beds in the store after having me perform a personalized assessment. He helped me leave the store satisfied with the bed of my choice for a great deal! I would send other people there without reservation. Ask for Phil.
My fiance and I desperately needed a new bed set... thought about just jumping on amazon and getting something cheap but I am SO relieved we stopped in this local Mattress Warehouse instead! Wonderful customer service received by Phil. Our sales guy listened to our needs & answered any questions while remaining patient and honest with us. We will happily recommend Mattress Warehouse to anyone! We have been using our new bed for a week & I couldn't be happier. Prompt delivery time, too.
Just bought my first mattress from this place and the experience was awesome! Phil really took time to explain all my different options and answered all my questions honestly. Would definitely recommend to a friend!
I went to mattress warehouse in Hanover and a gentleman named Philip was in store. He really took care of my request to try different mattresses he use electronic device to help me find the best mattress that I want. He is a very professional seller, very compassionate about his job, caring, responsible and honest person .He definitely made a great experience for me.
I went in to buy a mattress with my girlfriend, but now I fear for our relationship as I fell in love with Brandon. Buying a mattress is tough, but working with Brandon made me feel safer and more important than a newborn baby in a dystopian future where women can't get pregnant. Brandon told me his own tales of despair regarding lack of middle third spinal support and overpriced products; truly he is a tragic hero on par with those of the great classical storytellers, and certainly he was the hero I needed today. Before you ask: no I was not paid to make this review - I'm just really hyped for this mattress.
I waited a few weeks after I got my mattress before writing this review. Damn Brandon you??re good! I strolled I??m on a quiet Sunday afternoon looking for a good deal on my new bed. After the cool 3 minute diagnostics, Brandon helped me to understand the science behind mattress fitting. I??m such a nerd but Professor Brandon really schooled me on mattresses 101. He was so professional and personable! I fell in love with the Kingsdown Oakwood Arbor (oh la la); it feels and looks as sexy as it sounds. Yes, I went for luxury because that??s what queens deserve. I definitely feel like I got my money??s worth on this 10 year commitment.
I purchased a queen mattress from this store on Aug 15, 2012. Was told mattress was definitiy in stock and would be delivered 8/18. Mattress was not in stock, offered a substitute mattress which I declined and now have been waiting for a refund to my credit card. When I cancelled the order on the 18th, was told the Corp. Office would have to approve the refund althought the Corp. Office did not have to approve my payment. This is a questionable company.
I normally don't leave reviews but I really wanted to share my experience about Philip Mercer my mattress consultant. The effort he put in to make sure I found the right bed was just ridiculous he didn't seem pushy at all and he didn't care about the sale at all he just wanted to make sure that I was getting a good night's sleep. I really want to emphasize the fact that I'm way more educated about mattresses walking in compared to when I was walking out without feeling it was hammered into my brain. I hope he was like the manager or something because everyone needs to be like him when it comes to sales and Consulting.
I just had the best customer service experience I have ever had purchasing bedding. Phillip Mercer was warm and engaging. He answered all of my questions and explained the health benefits and warranty information. I will tell all of my connections to visit him for all of their bedding needs!
I haven't purchased a mattress in 12+ years. I was amazed at how much things have changed. I met Phillip when I entered the store. He was extremely pleasant and really listened to what I was looking for. He then explained the computer that would help figure out what was best for me. Afterwards, he showed me all the options I had in various price ranges. He is very knowledgeable and professional about the products. After selecting the best bed for me, we worked out the overall details of my purchase. And the best news was everything could be delivered the next day ! I couldn't be more pleased with the whole transaction. Phillip is an asset to your company. I will definitely refer friends to him if they are looking for mattresses. Also, finally, the delivery process went just as he mentioned. I got the email with a 3 hour delivery window, I got the phone call approximately 10 minutes before they arrived, and they were right on time. The 2 gentlemen were very polite and cautious about my walls/ceilings while taking a king size bed up to the second floor. They were very patient while I quickly got up the pet hair that accumulated. I am glad I bought my bed from Phillip and the delivery went so smoothly _??_