The Mattress Warehouse Clean Shop Promise
Store Locator Book Appointment

Mattress Warehouse of Gambrills - Crofton

Approximately 43.4 Miles from your location
2612 Brandermill Blvd
Gambrills, MD 21054
(410) 451-9544

Opens next at 11:00 am on Friday

4.81

Book Appointment
Leave a Review

Store Hours

OpenClosed
Sunday11:00 am6:00 pm
Monday11:00 am8:00 pm
Tuesday11:00 am8:00 pm
Wednesday11:00 am8:00 pm
Thursday11:00 am8:00 pm
Friday11:00 am8:00 pm
Saturday10:00 am8:00 pm

Location Description

At Mattress Warehouse, we are dedicated to offering the best in buying experiences and quality mattresses. Our Gambrills, Maryland – Crofton staff is knowledgeable about all our mattresses and sleep products, to help ensure you make the best decision to improve your sleeping experience.

Mattress Warehouse of Gambrills, Maryland – Crofton offers a large selection of quality name brand mattresses and sleep products. Try bedMATCH® today to help you find the perfect bed for you. We are conveniently located on 2612 Brandermill Boulevard within The Village at Waugh Chapel near Firehouse Subs.

Nearby Stores and Restaurants:

Hair Cuttery, Chipotle, Burger King, Arby’s, Chick-fil-A, Smoothie King, Cold Stone Creamery, GNC

Nearby Neighborhoods:

Amberfield, Saddle Ridge

Brands sold at Mattress Warehouse of Gambrills, Maryland – Crofton:

AireloomBedgearCheswick ManorComfort EssentialsKingsdownMattress 2.0NectarRoyalSealySertaSomosbedsStearns & FosterTempur-Pedic

Warranty & Return Policy

All warranties on bedding sold by Mattress Warehouse are through the individual manufacturers.

Delivery Information

All items sold by Mattress Warehouse are available for shipping or in-store pickup.


Frequently Asked Questions

Does Mattress Warehouse offer delivery?

Yes, Mattress Warehouse offers White Glove Delivery for qualifying purchases. We can also ship items for you to pick up at any store, or directly to your house. Delivery fees may apply.

Can Mattress Warehouse take away my old mattress and box springs?

Yes, Mattress Warehouse can take away your old mattress and box springs. There is a $14.99 removal fee per item removed.

What mattresses are on sale at Mattress Warehouse?

Mattress Warehouse has different sales going on throughout the year. To see what’s available as part of the current sale, visit https://sleephappens.com/collections/specials-and-sales.

What is bedMATCH® and how does it work at Mattress Warehouse?

bedMATCH® is Mattress Warehouse’s patented diagnostic sleep system that does what its competition cannot — it makes scientific recommendations on the best mattress specifically for you. Through advanced technology, the bedMATCH® system uses 18 statistical measurements and thousands of scientific calculations to determine the best mattress for not only your body type but for your sleep preferences and needs.

What if I don’t like my new mattress? What is Mattress Warehouse’s cancellation and return policy?

If you are not satisfied with your original mattress after 30 days of use, contact Mattress Warehouse to begin the process for your one-time comfort You can test out your mattress for up to one year before deciding whether you want to keep your original selection or utilize the comfort exchange program. If you use the Comfort Guarantee program, you will receive a 100 percent credit of the original purchase price to be applied toward the current ticketed price of the replacement mattress. You will be responsible for any difference above and beyond the amount of your credit once you make your mattress exchange. Certain fees apply.

If you need to cancel your order for any reason, you may do so within 24 hours with no penalty. If, after 24 hours from the time of your order, products have been shipped, but not yet arrived at your home, Mattress Warehouse reserves the right to assess both a 20 percent restocking fee and any freight charges that were incurred in shipping your order.

Mattress Sale

Visit our Mattress Warehouse of Gambrills - Crofton store to shop all ongoing mattress sales! Our mattress sales ensure all customers receive their perfect mattress at the right price.

Not ready to visit us in-store? Shop all of our current mattress sales online today!

Customer Service

*
*



Reviewed by Jen Lenhart on
5
Stephanie and Wendy were so helpful in expediting delivery and helping me choose the right mattresses! They were very friendly and professional! I highly recommend visiting them for purchasing your mattress!
Reviewed by Farhad on
1
UPDATE: 11/11/2020 -- No one ever called from customer service. They simply do not care past the sale. The replies are meaningless and an attempt to show that there actually is a "customer service" and care; there is not!------------------------Purchased an expensive Posterpedic mattress from Mattress Warehouse on 9/17.Two "free" pillows came with the mattress all of which were delivered a few days later. Upon opening one of the pillows, I discovered it was the wrong pillow and not the one I had tried in the store. Called the store and was given the COVID excuse that they cannot exchange pillows...but will send me a free pair soon! In fact, I was told that they'll "drop them off" at my door!!! ---- NEVER HAPPENED.The wrong pillows were never used, but I guess it doesn't matter. They just won't exchange them.Long story short (and after 3 calls hearing lies that they're sending me the pillows soon) I was finally told that they had done all they could (which was nothing) and I was stuck with the pillows I cannot use.I paid a lot of money for the mattress and basically was lied to that the pillows would be - not exchanged - but a free set would be given to me free.I don't want free pillows, just the right pillow.STOP lying to customers and do the right thing.I will never buy anything from them and make sure this experience is shared will everyone I know.
Reviewed by B Anderson on
5
We were greeted from the door and the rest was smooth sailing! Ms. Robyn helped us find the perfect mattress. She didn’t overwhelm me with details and specs. We did the free assessment and she let the search be guided by feel and preference. Once she identified my preference, she highlighted several within the price range. I feel great about my selection AND it was available for next day delivery at no extra charge!
Reviewed by Debby R on
5
I love my new mattress! Thank you Robin! It took awhile but I’m very happy!
Reviewed by Joel Brown on
5
Robyn was very knowledgeable and great to work with!
Reviewed by rick Roseman on
5
Reviewed by Nicole Franklin on
5
I’ve been looking for a mattress for my daughter and happened to passed the store. The Employees were all accommodating and took time to assist me with staying in my price range and with finding the perfect mattress for my daughter. Not only that, everywhere I went delivery was more than a month due to COVID-19 but they’re able to deliver in two days. Shout out to ALL the ladies that worked on this blessed Sunday!!!! Customer service is awesome!
Reviewed by Sandy H on
5
Robin was great. Very Helpfull with my purchase. Made everything easy.
Reviewed by Lauren L. on
5
Easy process
Reviewed by Beth Wanger on
5
Great experience shopping at Mattress Warehouse in Gambrills today . Patient , courteous, knowledge staff. Wonderful customer service. Very health and safety conscience too. We will be back . Thank you .
Reviewed by Bradon Anderson on
5
Reviewed by LaShonne Williams Parker on
5
Great customer service from Stephenie and Robyn. And, if you are a meticulous person like I am these women are prepared to answer questions and provide expert guidance.
Reviewed by Teresa Dyer on
5
Stephanie was great! Not a pushy salesperson and was patient as we tried out numerous mattresses!!
Reviewed by Jackie C on
5
Reviewed by Kevin Foskey on
5
Top notch customer service! As soon as we walked in, Robin made us feel at home. She took the time to show us every mattress that suited our needs based on the free profile assessment. Her mattress knowledge, knowing the impact on various parts of the body, was extremely valuable. My wife and I walked out very satisfied and will undoubtedly return for our next mattress purchase.
Reviewed by Cierra Boykin on
5
Robin was amazing! I walked in and immediately knew that I was in good hands. Wonderful personality. She was knowledgeable about the products and personable. I walked out with a new mattress feeling great, and so did my wallet.
Reviewed by Halleh Farm on
1
Dishonest sales person who lied to us and a very unprofessional sales person who flat out ignored our request after purchasing a very expensive mattress. Very disappointing experience.
Reviewed by J Stephen Tidwell on
5
Very safe with good covid precautions. Very informative and helpful staff. Stephanie was outstanding in helping us in deciding on purchase and taking care of us.
Reviewed by James Anderson on
5
Robin and Stephanie are the best. Beautiful and professional.
Reviewed by James Brown on
5
Robin and Stephanie were great! Got a good deal on a bunch of mattresses.
Reviewed by Brittany Walker on
5
Stephanie was awesome. Very pleasant, great customer services.
Reviewed by Debra Morelli on
5
Awesome service. They went above and beyond for me
Reviewed by Nnamdi Nzelibe on
5
Great customer service
Reviewed by Brian Cavin on
5
Fantastic shopping experience! Friendly, knowledgeable staff, very clean show room! In and out in less than 15 minutes!!
Reviewed by Debra M on
5
Great customer service
Reviewed by Eric Najarian on
5
Robyn was a big help, highly recommend!
Reviewed by Tammy Duvall on
5
Robyn was so helpful and made this the easiest mattress buying experience ever! She was knowledgeable, polite, and made this a safe and pleasant transaction. Thank you!
Reviewed by Kshuey on
5
Robyn was great. Helped us out tremendously. Great attitude and really helped us get a great deal. Easy to work with. Thanks again!
Reviewed by Titus Peck on
5
I just left the store, Ms. Robin and staff were helpful, with a great attitude and provided lots of laughs. Very friendly and helpful.
Reviewed by Shannon Donald on
5
Robyn took her time with me & my husband, helped us find our perfect mattress through the bed match analysis & then let us lay on different mattresses over & over & over. I left with a pillow & a bed to be delivered. Got the mattress on Monday & I’ve had some of the best sleep I’ve ever had! I would definitely recommend seeing Robyn for your next mattress, she’s very personable & professional.
Reviewed by Ashley Pavel on
5
Great experience with Lina! She was very knowledge about the mattress and provided a very through response to my questions. Highly recommend!
Reviewed by Robin Randall on
5
We had a great buying experience at your store in Gambrills Md. We were helped with our purchase by Robin Williams. She was very knowledgeable and helpful with our selection. I will highly recommend your store to my friends and family. Thank you.. Keith and Robin
Reviewed by Mamesho M. on
5
The sales person was very helpful and knowledgable.
Reviewed by Jenn D on
5
Excellent customer service! Robin is amazing and we will continue to purchase from her and send referrals her way!
Reviewed by Rachel T on
5
Great customer service and a nice variety.
Reviewed by temitope shabi on
5
Very friendly staff
Reviewed by BeyondMajoris on
5
Reviewed by Brandon Bunn on
5
Purchased a tempur-pedic from Lina and the service she provided was amazing. Addressed my every need and provided valuable information about purchasing a mattress. Definitely ask for Lina if your searching for a mattress in the Gambrills area!
Reviewed by Katina Norris on
5
Lina, was awesome and provided the absolute best customer service! I came in not knowing which mattress direction I wanted to go in & Lina was sure to educate me & advise me on the best mattress for my preferred sleep position. Lina, is who I would recommend for anyone in search of a mattress, as she certainly knows her stuff & she’ll be sure to guide you with care! Thanks again for all of your help, Lina.
Reviewed by Matthew Howell on
5
In and out in 10min! Helpful and friendly staff
Reviewed by Tameka Avans on
5
Magdalene and Stephenie were very helpful and knowledgeable in helping us make a decision on our mattress. I highly recommend them if you're in the market for new bedroom bedding and have questions that need to be addressed.
Reviewed by Gloria S on
5
Robin went above and beyond. Faster delivery than expected.
Reviewed by Rochelle, B on
5
Very Good Customer Service
Reviewed by Savannah Hibbs on
5
I just had the most amazing experience at Mattress Warehouse with Lucy Thompson, she was so knowledgeable and helped me get exactly what I needed. I highly recommend coming to Mattress Warehouse and make sure you ask for Lucy!
Reviewed by Michael Steer on
5
Everyone wants a perfect experience from the time of purchase through ownership of whatever we're buying, but sometimes a better measure of a business and the people they have working for them is what happens when everything isn't perfect.Robyn and Mattress Warehouse get Five Stars because of how they fixed a pretty big problem with gracious kindness and a welcome smile.Here's how it went:Mom is a little older, 91, and, to be honest, a little particular about some things. She needed a new bed and went to a few stores before choosing a set from Mattress Warehouse in Crofton-Gambrills. Unfortunately, when delivered, she just wasn't happy with the puffy "Euro-Top" mattress.We weren't sure what response we'd get when we went back to the store, but Robyn was as pleasant as could be and assured us that, even if there may be a fee, she was going to help us get something Mom liked.Robyn delivered!!! She adjusted the paperwork and made a phone call to arrange the replacement. On her own, she asked and had the fees for delivery and pickup of the first mattress waived, so my Mom paid nothing for the switch.Robyn is a gem, and her co-worker, Sonny, was also very gracious.We were so happy we bought her a bouquet of roses as a thank you.So that's why I think it's often more a matter of how things are resolved when there's bump in the road that differentiates a business and the people they have representing it. Robyn showed us that this was a good choice.
Reviewed by Monie P on
5
Excellent customer service
Reviewed by Jessika Boone on
5
Go see Stephanie she’s the best!!!! She will accommodate all your needs for the right price!
Reviewed by Sarah Watts on
5
Robyn W. iand Mattress Warehouse s highly recommended. She was patient, took her time and listened to our needs all while our busy 4 year old tested our patience. Thank you Robyn for a wonderful experience and for taking your time and working with our budget. Everything from the purchase to the delivery went smooth. Great communication all around. We will be back!
Reviewed by Alan Rainer on
5
Fantastic experience. Ms. Robyn was a great help, and I’ve purchased here numerous times. Highly recommend!
Reviewed by Carol Samurin Nover on
5
I needed something to solve a problem I was having. I spoke w/Robyn Williams and she solved it immediately! She was very knowledgeable and very friendly. Definitely a wonderful sales person!
Reviewed by Tom Moore on
5
We had purchased a tempur-pedic mattress 10 years ago. The mattress was being replace under warranty. The mattress was being replaced directly from tempur-pedic. They told us to go to our local store and tell them the situation. The store was not going to get a sale or anything out of the deal. Inpite of that Stephanie and Robyn helped us chose the right mattress for us just like they were making a sale. Imagine how helpful they would be if the were getting a sale. I highly recommend this store.
Reviewed by Paul Carson on
5
Stephenie was great! I recommend seeing her if you need a new mattress.
Reviewed by Ron Liston on
5
Just bought a bed from this store. Very nice and knowledgeable associates. Fair pricing no high pressure. Thanks Carl Stephanie and to the new guy good luck in your new career with MW.
Reviewed by Christina Tallman on
5
Wonderful experience, in and out in 30 minutes. Salesman was friendly and not pushy. I told him what I was looking for and my price range he took me to mattresses in my price range had us try them out and once we made a decision we quickly checked out and were on our way! I would definitely purchase again from this store.
Reviewed by Tammy T on
5
The whole process was delightfully easy!
Reviewed by Toshia Minggia on
5
Such a great experience from the time we walked in. Robyn and Stephanie were so professional and welcoming. We walked out feeling great about our purchase.
Reviewed by Samantha Brown on
5
Ms. Robyn was awesome and helped us find exactly what we needed!
Reviewed by Felicia Akers on
5
Robin was absolutely amazing! She is so knowledgeable and it made this trip so very helpful.
Reviewed by abbie jones on
5
Robyn was very helpful and gave me a great deal on my mattress, box spring and adjustable base. They have “bed match” technology that asks you a few questions, then allows you to lay down and gauge your pressure points. This printed out a list of different beds that Robyn took me around to try. She kept my budget in mind and was overall a very sweet person.
Reviewed by Krysta Qualey on
5
Stephenie us outstanding service.
Reviewed by Ryan Burgess on
5
Got a great deal! Please come visit this store if you need a mattress/sleeping items. They have cutting edge technology that enabled us to find our perfect mattress.
Reviewed by Roniss G.Mason on
5
Stephanie was very knowledgeable about the mattresses. She was patient and explained the benefits of a good mattress. I wish her the very best and hope she's granted many opportunities for growth at mattress warehouse, she deserves it.
Reviewed by Sintia Resmi Januarini on
5

Reviewed by Keelie Taylor on
5
Before my purchase I wasn’t aware that there is a specific mattress support more suitable for each person. My sales associate Stephanie was EXTREMELY helpful in finding the PERFECT mattress to satisfy both me and my husband who have opposite support needs. She took the time to walk us through the store and try a variety of solutions for us. She was PHENOMENA! ️
Reviewed by Ryan on
5
Walked in and walked out with a new mattress in 15 minutes! Stephanie was attentive and courteous and knew exactly what to show us after we told her what we were replacing. Got a great deal on a mattress for the guest bed and personalized the delivery to match our schedule. 100% coming back here to get new beds for the kids in a couple months!
Reviewed by @ avans on
5

Magdalene and Stephenie were very helpful and knowledgeable in helping us make a decision on our mattress. I highly recommend them if you're in the market for new bedroom bedding and have questions that need to be addressed.
Reviewed by Ms. Protegee on
5

Reviewed by Matt Howell on
5

In and out in 10min! Helpful and friendly staff
Reviewed by Carol Nover on
5

I needed something to solve a problem I was having. I spoke w/Robyn Williams and she solved it immediately! She was very knowledgeable and very friendly. Definitely a wonderful sales person!
Reviewed by top.shabi@gmail.com Top Deligbt on
5

Very friendly staff
Reviewed by Samantha Ferguson on
5

Ms. Robyn was awesome and helped us find exactly what we needed!
Reviewed by John Anstedt on
5

Outstanding service provided by Mattress Warehouse of Gambrills. On short notice we needed to buy a mattress and have 3 bedding items removed. We got an excellent price on the purchased item and sales rep Phil assured us that for a small fee Mattress Warehouse would remove the three items. We received a confirming e-mail of the delivery window and the delivery guys actually showed up a little early and delivered the new mattress and removed the three items without any issues and the items were on the 4th floor with no elevator!Outstanding service - highly recommend.
Reviewed by hana assefa on
5

i would like to say Robyn the sales women at this store was phenomenal. we went to this store with my husband to buy a queen mattress for my mom with no clue and she took her time and walked with us and explained about every matters. we found a good matters we bought it same day and went home.unfortunately the box was too big that i had to return it back to the store and she helped me with the exchange and refund process. i really appreciate how patient she was through the process. thank you Robyn you are amazing!
Reviewed by Michelle Carter on
5

Pete was extremely knowledgeable and helpful. As soon as I walked in the door he was super friendly and very patient as I tried out all the beds. He is a very nice and wonderful salesperson and not pushy at all. He made a very hard decision easy for me to make. I recommend that everyone see him for any mattress needs.
Reviewed by Roz Hughes on
5

I highly recommend the Mattress Warehouse store to everyone. I needed a mattress set that was affordable, and that provided support and comfort as well. Robyn helped me find what I needed. I was impressed with her knowledge of the store inventory. Now, I am so happy with my mattress set. I went back to the store recently to purchased a mattress for my college student. I knew I could expect great service and that's exactly what I received. Robyn and Peter provided friendly, helpful service. Thanks!
Reviewed by L Huntz on
5

Our first mattress was defective and Robin worked hard to resolve the problem.
Reviewed by Leesa Torello on
4

The saleswoman I worked with had been with the company for a long time. She was very good, not pushy and very knowledgeable. I could not say the same for the delivery people. Although I was very happy that they arrived very early inn the delivery window, they were not at all personable and quite difficult to understand. Be sure to not let them rush you when signing a document saying everything was fine. They don't provide any information, and are in a big hurry. I realize they are not with Mattress Warehouse, but they are still a part of the overall experience.
Reviewed by Morris Deitz on
5

Service with a smile. I'm very happy with my mattress.
Reviewed by patrick knight on
4

Helped us pick out a bed for my son and the guess bed room. Like them better than Sleepys
Reviewed by Sunn Beam on
5

Robyn understood my needs and was able to meet my delivery requirements. From the time I walked in the door during the time I was looking and making my final purchase she was very friendly and understanding. I will definitely recommend this store to all my friends and family members.
Reviewed by Patrick Malone on
5

We have purchased three mattresses from this location in the last 9 years. Every experience has been positive. We were helped by Robyn yesterday and walked out with a tremendous deal and quite possibly the best mattress we have ever owned. The staff here will make sure you get the right fit. Use the computer program they have on site and you won't have to shop elsewhere. We will return and so should you.
Reviewed by Jeff Brent on
5

Our salesman was extremely knowledgeable and made choosing the correct mattress very easy.
Reviewed by brandi gardner on
5

The sales reps were great they found what I needed quickly and got me under my price range. Would highly recommend.
Reviewed by Alex Yun on
5

Love Gale!! very friendly and helpful!!
Reviewed by Selena Fleming on
5

Awesome customer service. This was my second visit and purchase from MW and I truly felt as if they were giving me the best deal available. Definitely made me want to return.
Reviewed by Sherene Hampton on
5

Reviewed by Nathan Chapman on
5

Robyn is a very sweet woman, she hooked my wife and I up with a fantastic matress and boxspring at an amazing price, highly recomend this establishment when looking to buy a new mattress she even chatted with us for 15-20 min and gave us directions to an ikea. Go see Robyn if you need a matress, you wont be disappointed.
Reviewed by Emily Adams on
5

I just had to say how pleasant Robyn from Mattress Warehouse was. She hooked me up with an awesome mattress and I was on a time crunch! I would definitely go back to Mattress Warehouse! Their service was great!
Reviewed by Angela McKnight on
5

Great service, I came in to exchange a mattress after two week I had no problems was in the store less than 30 minutes. I will make sure to send Family and friends
Reviewed by Donald on
5

Mrs. Robin Williiams the Store Manager provided excellent Service. The team was great and the price and delivery service was amazing. Thank you, for a goodnight sleep.Don
Reviewed by Neal Lee on
5

Reviewed by Ms. Protegee on
5

Reviewed by Kamille Roberts on
5

Reviewed by Brittany Mcduffie on
5

Reviewed by Matt Howell on
5

In and out in 10min! Helpful and friendly staff
Reviewed by Michael Drake on
5

Reviewed by Dorothy Hall on
5

Reviewed by Zainab Sanni on
5

Reviewed by Brian Fenton on
3

Reviewed by kami foy on
5

Reviewed by Allie Redman on
5

Reviewed by Pete Martel on
5

Reviewed by Mary Kay Pennington-McGaughey on
5

Robin and Alex were helpful, fast and super friendly! Go there to buy your mattress!
Reviewed by ayla_ mariaa on
5

Reviewed by Bonnie Becker on
5

Reviewed by Sherene Hampton on
5

Reviewed by Selena Smart on
5
Robin Williams, the sales manager at the Gambrills location, helped us find our perfect mattress. She is very patient, professional, and knowledgeable. I highly recommend her.
Reviewed by J Robins on
5
Awesome service fom Pete and Robyn! Very friendly and knowledgeable! Great experience purchasing my mattress today!
Reviewed by Tanisha T on
5
I was Robyn's first customer of the morning and despite not having her morning coffee she efficiently helped me find exactly what I was looking for. She was kind, funny and knowledgeable. She gave me quite a deal as well! I definitely recommend shopping here when in need of a mattress and being especially nice to Ms. Robyn.
Reviewed by Zachary - on
3
Rather buy online but it can be nice to feel the mattress first
Reviewed by Nadine Gregoire on
5
Alex and Robyn were very helpful in finding me 2 mattresses within my price range. They were courteous and got me out quickly. I highly recommend them!!
Reviewed by Jenny Hernandez on
5
The store has a great variety of mattresses from inexpensive to the nicer deluxe models. Our salesman Pete, was very friendly and knowledgeable on the different types of mattresses. Thanks to him I now have the most incredible Aireloom mattress!
Reviewed by Richard Herbold on
5
My wife and I have made several purchases here and have been well satisfied every time. The sales people are quite friendly and they take the time to make sure our purchases fit our needs. Without a doubt, check out this place when you need a bed, you won't be disappointed!
Reviewed by Marsha O'Mara on
5
I went to other places before going to Mattress Warehouse to look for a mattress. Mattress Warehouse was by far the best for my budget and the bed is amazing. I appreciate the customer service I received as well. Will definitely recommend.
Reviewed by Ben Bleustein on
5
Pete was excellent, guiding us to the perfect mattress and adjustable base. We're sleeping like we haven't in years, and look forward to coming back for all of our future sleeping needs!
Reviewed by Stephanie Mabrey on
5
We brought a twin mattress for my daughter who was transitioning out of her crib. The sales rep, Robyn was awesome! She was very friendly and answered all of our questions with no pressure sales tactics.
Reviewed by Jylian Grabell on
5
Robin was so so sweet! Got a great deal on a nice mattress!!
Reviewed by Patty Pantzer on
5
Spent a while with Pete who is very knowledgeable, thorough and helpful. Not pushy at all, and very patient. He really paid attention to everything we said throughout every test and demonstration. By the end, we were certain we were getting the right bed for us. We stopped in later with a couple of questions, and Robin was helpful, too. Pete stayed in touch with delivery updates, bed is here, and we love it!
Reviewed by George Winfield on
5
Great experience excellent customer service from Robin in Pete. DONT GO ANYWHERE ELSE!!!!
Reviewed by Cristina Sola-Rotger on
5
The sales rep was amazing, very informative, knowledgeable, and most important patient.
Reviewed by Ben Wright on
4
Great customer service, got us a great deal on our first bed.
Reviewed by Heather Turay on
5
I was very impressed with Matress Warehouse. Stephenie was awesome! It was nice having such a knowledgeable and no pressure sales person!!! I would definately recommend this place.
Reviewed by Milton Stevens on
5
Very good experience with Robyn sales person she polite and knowledgeable about mattresses.
Reviewed by Leily Funes on
5
It is a really nice place were you have a lot of choices
Reviewed by Anne Matthews on
5
Lina gave great customer service to us. She helped us find the best mattress for us.
Reviewed by Michael Plenty on
5
Lina was helpful and provided immediate service. I used the bedMatch service to choose a cooling mattress that supported my back. Everyone at the store offered exceptional service and we appreciate the kind service and support. She also provided discounts and identified immediate sales, such as the tempurpedic mattresses, too.
Reviewed by Kyle on
5
Robyn was great. Helped us out tremendously. Great attitude and really helped us get a great deal. Easy to work with. Thanks again!
Reviewed by Ian Furlong on
5
Stephanie was awesome, great service. Thank you Stephanie.
Reviewed by Ricky Brown on
5
Ms. Robyn was very professional and attentive to our needs. She helped us find a new bed perfect for our new home. Highly recommend for hospitality and friendliness!
Reviewed by Justin Dennis on
5
I came in looking for four new mattresses for the whole family. Linda helped each of the kids find something they liked on the showroom floor, and then took us into the discount area to see what they had that was comparable for a lower price. The order was placed, and everything was delivered just two days later. Definitely recommend going to see these great folks!
Reviewed by michael tyler on
4
Went there for a nap
Reviewed by K- Roc on
5
Stephenie was great, professional and very attentive to what I wanted and needed in a bed! She was very informative about the beds that were perfect for me. Very patience with my dad and I when were very indecisive. Stephenie made my overall experience amazing and I will definitely recommend friends and family to Mattress Warehouse.
Reviewed by Danielle Fletcher on
5
Thank you for the incredible service!!!
Reviewed by Melissa Shea on
5
Stopped by to pick up two beds for my son's and was politely assisted by Robin. She listened to my needs and was able to select a nice mattress; affordable as well.
Reviewed by Timothy Goldring on
5
Was excellent! Great customer service plus very educated on the product.
Reviewed by Suzie Payne on
5
We worked with Stephanie and she was AMAZING!!! She listened to what we were looking for and our price point. They didn't mind my son running around, infact one of the other sales person ended up playing hide and go seek with my son. Wehad been to another store in Bowie, which didn't go well. Great place to go!!!!
Reviewed by poetic crimes on
5
Thanks to Robyn my wife and I recieved an amazing mattress. We were going to settle for something else but she got us a mattress worth buying.
Reviewed by Carolyn Mullis-Doerk on
5
Excellent, we did not feel pressured to buy, our choices were narrowed down to what was best for us, which eliminated hours of decisions. Stephanie was awesome!
Reviewed by Adam Wines on
5
Great service, price, and selection/quality!!!
Reviewed by Kenneth Litten on
5
Lots of selections
Reviewed by Lauren Wines on
5
Thank you Robyn and staff for all your help. Customer service was great and our king bed is great too. My husband and I got our first queen there 7 years ago, and 7 years later we got our first king bed. Searching for a king bed we went to a previous store and were not satisfied but when we came to your store we felt peace and making our selection was fast and affordable. Thank you again!
Reviewed by Andrea Furia on
5
My husband and I hadn't gone mattress shopping in 13 years. We didn't know where to begin. From the moment we walked into the Gambrills MW store, Stephanie assured us she would help us find the best mattress for both of our needs. And she sure did! She has a calming presence and was very patient with us as we tried various ones and retried them to be sure. We are so happy with our purchase! We highly recommend working with Stephanie!
Reviewed by Marilyn Wierenga on
5
Tim and Robin make the experience of buying a bed pain-free and actually fun. They are both super friendly and knowledgeable and make you feel comfortable from the moment you set foot in the door. They do truly care about their customers and their customer's comfort . Those facts shine through in their excellent customer service. If you are in the market for a bed, please take this review to heart and stop by to see them. You will not be sorry.
Reviewed by Corey A on
5
My family and I are very grateful for the outstanding customer service from Stephanie and the entire team. You set the standard.
Reviewed by Sharon Sego on
5
Great experience and large selection of mattresses. Jeff and Robin were very knowledgeable and helpful!
Reviewed by Raleigh Jernigan on
5
Robyn Williams was amazing to work with and saved us a ton of headache.
Reviewed by elena rhoades on
1
They had 2 different sales people helping me. They hire a totally separate company to deliver the mattress. When it was delivered, it wasn't what. I purchased. The delivery people didn't soeak English well but we'll enough to tell me " not our problem, call the store!". I called the store and wham all was said and done, I was stuck with what I signed for at the store. I was blamed for not knowing from one sales person to the other that my order. changed. I was too trusting and the manager was not willing to work with me at all. Don't go there.
Reviewed by MoLuv D on
5
I recently purchased my new king mattress set at this location. Ms. Robyn and Ms. Stephanie were awesome and very helpful and accommodating in my purchase. I am a bit of an indecisive purchaser, however they were still patient with me and assisted me in making the best selection that I was satisfied with. Thank you Mattress Warehouse of Gambrills - Crofton! :)
Reviewed by Lorraine Bullock on
1
Beware of this stores policies on returns and credits. I purchased a set of mattress and canceled the order before receiving the mattress. It took me over 3 months to get money credited back on my card from this store for mattress I did not have. I had to file a dispute with my credit card company and they had to open an investigation with this store before the money was returned. I've given them one star because the sales staff in this store were great.
Reviewed by Brittney H on
5
Amazing customer service! I recently moved to the area, and my current box spring didn’t fit up the stairs at my new house! When I came into the store looking for a split box spring same day, even though they didn’t have one in stock, they called around to other locations for me and even gave me the name of a different company to try. Because of the how helpful, pleasant, and non pushy the salespeople were, I chose to just wait it out and purchase it there. I wish I rembered the name of the woman who helped me, because she really helped me solve this problem, in a quick and affordable way. Moving is already stressful, and to have the amazing help of the staff here it just made my day. I am very impressed with this business and will continue to return for any future purchases. Thanks everyone!
Reviewed by Donald on
5
Mrs. Robin Williiams the Store Manager provided excellent Service. The team was great and the price and delivery service was amazing. Thank you, for a goodnight sleep. Don
Reviewed by Megan Raup on
5
My fiancé and I were first time mattress buyers when we walked into Mattress Warehouse in Gambrills a week ago. Pete immediately greeted us when we walked in the door and asked the purpose of our visit. He inquired about the size bed we were shopping for and what our interests were. Since we had never shopped for a mattress before, he suggested that we take the mattress test in the back of the store to find our perfect match. He walked us through the store to every mattress that our test results suggested. He was friendly, knowledgeable, and down to earth. We never got the feeling that he was “just trying to make the sale.” Instead, he wanted us to be happy with our first purchase! We will definitely shop at Mattress Warehouse again and we will recommend it to all of our friends. Thank you, Pete!!
Reviewed by gaturo Nji on
4

Reviewed by Sheila T. on
1

Awful Experience

Based on my recent experience, Mattress Warehouse in Gambrills should be avoided. They do not have good customer service and according to their sales associate Robyn Williams they have no way of tracking your mattress and cannot guarantee a delivery time or date. As a result of my experience with sales associate Robyn Williams and her lack of professionalism, and their ridiculous refund/exchange policy, I will never do business with them again. With this review I hope to prevent others from enduring the same treatment I have received.