Mattress Warehouse of Gaithersburg

Better then most places I went to. Other then shopping online this was probably the way to go. Mitch was great customer service. They have better prices with better quality then the other places around that I checked.

Mitch was extremely helpful. He was able to get my fiance and I a great deal on a new mattress and protector. Location is very convenient too. Would definitely recommend this location. I was explained all the information on Westcreek as well for financing. Talk to Mitch!!! :)

No queation ask, Mitch and Rose will guide you thru the process and will care for your sleeping needs. Excellent and honest business. Lugar indicado para comprar mattress sin ninguna malicia. Solo quieren ayudar.

Atendidos por Mitch y Rose , buena atención y buenos precios.

Mitch & rose were both very professional, friendly & provided great service. Helped me picked out the perfect bed for me & I couldn’t be any happier!

Walked in the warehouse. Was greeted immediately. Knew I would get good service at that point. Warm friendly staff. Was given many options to help me. Very knowledgeable staff. Mitch was super nice. Will highly recommend this store. Great customer service. Great all around price.

Walked into mattress warehouse Looking for a bed for my grandma was greeted by a very friendly Mitch who got my grandma a excellent mattress and box spring for a fantastic price we were in and out of there in 30 minutes and my grandma is so happy I would totally recommend going to see Mitch if you need a mattress!!!!!!

Mitch was friendly and very helpful in the process of finding the matress I want.

I walked into the a Gaithersburg store and met Mitch" OH, what a wonderful Salesman". He assisted me in finding the correct bed for my body's needs since I suffer from hip and back issues. He is my man. He is the best.

Walked into matress warehouse and Mitch went out of his way to make sure I got exactly what I needed for the fairest price. I will never get a bed from another place and i highly recommend asking for Mitch and his services.

amazing service ! thanks to mitch he was really helpful.

Mitch gave us a wonderful experience as I came in looking to make an efficient but informed mattress and box spring purchasing decision as part of a rapid move. He was thoughtful and responsive to my budget and preferences, and made helpful alternative suggestions for consideration without being pushy at all. I'm very happy with my purchase and would definitely recommend this store to others.

Mitch gives me an excellent price for the all sets. My parents are very happy!

Best mattress buying experience. Mitch was awesome. Took time to show me mattresses in my price range. No pressure at all. He even got it secured on my car. I would definently come back!

Mitch and Rose were great at helping my family pick out the perfect mattress! We got great deals and they were both super nice and funny! Loved our experience

I went into mattress warehouse of gaithersburg, i was greeted by a friendly lady name Rose, i told her i needed a matress for a guest and she got me a great mattress. She then spoke to the manager Mitch, an he got me an exelent price on a matress set. I would total recommended this place for anyone looking for matress. I was in and out in less than 20 min on a saturday. Thanks again Mitch and Rose. I gyus are great.

Amazing staff helped me and my boyfriend pick the right mattress for us.

Very knowledgeable sales employee. Would recommend him and your company to anyone looking for a mattress. Very happy with my experience. Mitch is an awesome person.

Walked into mattress ware house gaithersburg & Mitch greeted us immediately in a very warm & friendly manner. He excelled in every sense of the word,took his time to make sure he met all our needs & was very patient with us as we had our 2 year old. We got 3 mattresses at an Incredible price thanks to Mitch. Highly recommend !

My husband came into the store and Mitch gave him a lot of choices & walked him through all the questions about the products. Mitch was friendly, courteous & good customer service. He is very knowledgeable about the selections. We ended up coming back to make a purchase! I will always come be back to ask for him! Thanks Mitch you are the best!

Excellent service and price. Mitch was very friendly, attentive and knowledgeable. I highly recommend this place to my family and friends.

Worst customer service.Never recommend this place.

We bought their recommended full-size mattress for our 2-yr old. Every time my wife slept on the bed with my son, she had back pains. My son did not sleep well for months. When we told Mattress Warehouse, they said there was nothing they could do. We discovered that Mattress Discounters had an exchange policy, but Mattress Warehouse did not. We ended up having to get rid of the mattress and buy a new one at Mattress Discounters (which ended up being better and less expensive). Long story short, we highly recommend skipping Mattress Warehouse and going to Mattress Discounters - they may look and sound the same, but the quality and service are worlds apart.

WARRANTY SCAM ALERT. Very Upset with Mattress Warehouse. My wife & I bought our first mattress from them in 2010, were happy with the mattress so went back after 6 years to buy new mattress our daughter's room. The store in Gaithersburg MD sold me Kingsdown Valencia Anniversary King Size Mattress in November 2016. Within 2 weeks the mattress started sagging/sinking and leaving body impression. Contacted Mattress Warehouse warranty and they sent a 3rd party independent inspector to our home to inspect the mattress and he confirmed mattress was defective. Mattress Warehouse then emailed me a letter indicating we are eligible for replacement, but there is a BIG CATCH. The mattress that they sold us is discontinued and no longer is manufactured so we have to get another manufacturer/model replacement, but we have to pay the full retail price which twice more than what we actually paid for my mattress. So they are expecting us to pay twice to replace a mattress because the manufacturer Kingsdown manufactured and Mattress Warehouse sold me a defective mattress. Mattress Warehouse's Warranty Dept tells us it's their company policy and cannot be overridden. So is their company policy to steal from Honest Hard Working families by selling discontinued & defective mattress and then charging them again to replace it. We are stuck with a defective mattress and lost all the money we paid for it. We trusted them and hence returned to get a new mattress, but we were wrong to trust them. I wish no other family falls for this fraud/scam. Please be careful when shopping here.

Fatima was very helpful and kind in helping my mattress selection. She’s very recommended!

Darick was amazing! We had the best experience with him. Extremely knowledgeable and patient with us while we made our decision.

My wife and I were looking into buying a new mattress and walked in and we were greeted by Darick. He asked us a couple questions and took us over to a bed match machine to lay down and let the mattress detect our pressure points and recommend about 5 different mattresses. We tried each one as Darick gave us a few details about each mattress but not hovering over us like many other salesman in the past. He was very thorough explaining everything and was not pushing any one mattress. He really knows everything about all the different products they carry. We made our decision and Darick was able to give us a great deal along with free financing.

Found the perfect mattress with all the best pricing discounts. Derick was awesome!

Good customer service with Darrick. Product hasn't been delivered yet, but no complaints about the service. They agreed to match price I saw on Amazon and JC Penney.

Daricks knowledge and professionalism is Refreshing and unmatched. He made shopping not so much of a hassle and i appreciate that.

Worked with Darick on purchasing a new mattress and adjustable base. We are really pleased with both items. Darick's customer service skills were excellent - I highly recommend him.

Darick's customer services were on point. His professionalism is 100%. I came in not knowing what I wanted to purchase, but he made it happened in less than 30 minutes. I highly recommend Darick.

Great service from Darick today! Would shop here again!

Darick at the Gaithersburg store was WONDERFUL. He was very patient with me being that I had no idea what I was looking for. He answered all my questions and concerns and even waited while I called the finance company for my on clarification of their payment options. I really appreciate his help and recommend anyone to come see Darick.

Dark gave me excellent service .

The service great and Darick was excellent

Mitch is very easy to work with and professional. Very knowledgeable. Excellent price and service. This is the second time I bought from Mattress Warehouse in Gaithersburg, MD. I would recommend Mitch to anyone who needs mattress.

I walked into the Gaithersburg store and Mitch welcomed me and I asked him for the bed I wanted and I was given great service and an excellent prize and I was out the door in less than 20 minutes. Thanks

Great experience with getting a mattress and testing what would work best for our home. Mitch was very knowledgeable and helpful and did everything to make a major purchase painless!

Mitch helped us find the perfect mattress and gave a fantastic deal!

Mitch was really helpful and professional. Great customer service!!!

I went into Mattress Warehouse in Gaithersburg and was greeted by Mitch, he was very friendly, knowledgeable and professional. I was just looking around and he showed me some headboards that were perfect for what I needed.He got me a excellent price that I could not refuse. I would highly recommend to see Mitch if you need anything related to bedding. He was the best!! Thanks

Mitch was great helped me figure out what I needed for a frame, gave me different options I could go with. He even took his time to display everything to me so I could make the right choice!

Awesome customer service! Mitch is awesome and knows the products.

Mitch was excellent at showing me the correct mattress for me at a great price. He worked with my family and i to find the best mattress. He was very welcoming and funny. If you are looking for a mattress, go find Mitch at Mattress Warehouse in Gaithersburg!

Shopping for a mattress to sometimes be uncomfortable because your not sure if you're going to get a good deal. I went to several stores and they ended up at mattress Warehouse in Gaithersburg on my sales person was Mitch. He was very knowledgeable about the mattresses and bases. I know I got the right mattress for me and I think I got a good deal.

After going to 3 different stores my mind said to come to mattress warehouse in Gaithersburg. As soon as I walked in I felt very comfortable because Mitch was very friendly, nice and I felt like I knew him for a long time. He showed me different beds and helped me find the best bed for my needs. I would definitely recommend Mitch to my family and friends. He was the best salesman and person out of all the stores I went to. Thanks again Mitch.

Needed a mattress for my guest room immediately. Mitch found one in stock and in my budget. He provided great customer service. I was in and out of the store within 30 minutes with a mattress on my car!

We appreciate the service was outstanding.Excellent service and affordable price . Recommend George and his team for doing business. The best movers company .

I walked into the mattress warehouse in Gaithersburg and was greeted by a friendly helpful guy named Mitch. I told him I needed a bed because I couldn't sleep well, so he put me on a machine called Bed Match and it recommended beds for me. It came up with a bed that I loved right away and I bought it. He did show me other beds but the one I tried first was the best. I think the whole process took less then 20 mins and Mitch was extremely helpful and also very relaxed and did not pressure me at all to buy. I definitely would recommend Mitch to all my friends and family, he was awesome. Thanks again Mitch for everything.

Mitch had excellent customer service and knowledge of all the beds he showed me. I am very happy with my mattress selection because it fit my needs perfectly. Thank you so much!

Mitch was amazing from the moment we walked through the door. Super knowledgeable, and helped us every step of the way in making a decision with our new bed!! We love it and will definitely be coming back!

The store is excellent. Mitch was very helpful in helping me decide on what to buy. He is very knowledgeable and I will definitely recommend the store.

Mitch was our salesman and he was awesome! No nonsense quick and very affordable. Definitely recommend for mattress purchases! Very painless process. Thanks Mitch!

Mitch was very easy is to work with. He provided an excellent service. He helped me picking out the perfect mattress for my son. I would go back to mattress warehouse again.

Mitch was very friendly. He helped me find a great mattress for an affordable price!

The sales rep, Mitch, was extremely knowledgeable, professional and helpful. He gave us the options we needed and was very patient. I will most certainly be coming back for my future mattress needs. Thank you Mitch.

Mitch provided my dad and I a great experience! Showed us many options and was being very kind and funny. Great salesman 10/10!

MITCH WAS THE BEST!!!!!! HE GAVE ME THE BEST CUSTOMER SERVICE EVER. I ONLY STOPPED BY TO WINDOW SHOP. MITCH WAS SO WELCOMING WHEN I ARRIVED. i WOULD RECOMMEND SHOPPING AT THIS LOCATION. HE HELPED ME FIND THE BEST BEDS AND ADJUSTABLE BASES FOR ME AND MY FAMILY. THANKS AGAIN MITCH

Walking in this Gaithersburg Mattress Warehouse, Mr Mitch is very good, and we got the great service and great price!!!! Thanks a lot!!!! Five starsssss

Great service with Mitch, he know what he is doing. I was in and out quickly. Price and service in the same package

Came in to the store for a friend looking for a mattress had a wonderful experience even bought 2 pillows for a great price. If you ever need mattreses or pillows ask for mitch in gaithersburg awesome guy

We came to look for mattress and Derick the store manager was very knowledgeable, nice and had lots of patience with all of our questions. He took care of all of our questions as far as finding the perfect mattress for my wife and I. I would highly recommend to stop by and check their products. Thanks Derick!

Great customer service. Came in to store close to closing time and needed a mattress immediately. Mitch was extremely helpful and patient in helping choose several mattress in my price range. Would highly recommend.

Mitch was friendly and courteous! Called up and he had what I needed, paid over the phone and went to pick it up. Smooth transaction. Very next day, I wanted to get a new mattress and box spring for my daughter. He also had that in stock available for pick up. Another smooth and quick transaction!! Thanks Mitch!!

Mitch is the man! The moment i walked in he was very friendly and assisted me in every step of the way . He helped choose the right mattress for my comfort. He worked with my budget & i am truly happy with my bed :) SHOUT OUT TO MITCH!!

My husband and I visited Mattress Warehouse in Gaithersburg and had the pleasure of interacting with Mitch, an EXCELLENT salesman. He is knowledgeable, efficient, friendly and goes the extra mile to provide that 'wow' experience. We are extremely content and will be recommending this location to others. THANKS Mitch!!!!!!!

Great great experience!! It was pleasure working with Mitch and Rose. They helped getting perfect mattress according to our need and great price. I would definitively recommend to go there and convert their purchase into good investment. Cudos to Mitch and Rose!

Came into the store pretty set on price and goal. As I entered, Rose approached from the rear of the store. I said "Just looking for a mattress not a whole bed". She paused right around the higher priced beds which were closest to the entrance. I said I really wanted to cap my cost at about 0. Without hesitation or hassle, she waved me towards the back to mattresses that fit in my budget. She showed me a few, but the one I liked best was the Wentworth, just above my budget. Mitch spoke up and looked online a bit at his desk, and said we can do it for 0. Awesome. I wanted to take it that evening, but they didn't have one in stock. Mitch called around, and - voila - one in Rockville. No extra cost. I paid, headed to Rockville with the pick-up slip. Within 5 minutes it was loaded on my car and I was done. 5 Star service. Highly recommended.