Mattress Warehouse of Frederick - Grove Road

Nate is awesome and knowledgeable!

My fiance and I went into the Mattress Warehouse on Grove Road to get our BedMATCH completed. We went in with intentions that we would go ahead and pick out what we wanted and then come back and buy it later on. From the minute I stepped foot into the store until the delivery drivers left, I had an incredible experience. When I first got there, DC welcomed us and started our process. She bedMATCHed us, went over our paperwork and suggested beds, and took us around the store to find the perfect mattress. Ryan then stepped into help as well. My fiance has terrible back, neck, and shoulder pain and I suffer from neck pain. Our mattress at home, while expensive, wasn't doing the trick. DC and Ryan helped lead us to the perfect mattress, pillows, and adjustable base. They even held up papers to mock where our TV is in the bedroom to make sure it was comfortable while watching tv in bed at night. They went above and beyond my expectations. My mattress was delivered at the expected time, the two gentlemen drivers were friendly and helpful. My fiance even put the base together incorrectly and they noticed and fixed the mistake before placing the new mattress on the base. The attention to detail and customer service was great. If you need a new mattress, head over to Grove Road and ask for DC or Ryan. If you're lucky you will get to work with them both which really is a wonderful experience. Since I received my entire sleep system, I have been sleeping much better, with little to no neck pain. It has truly bettered my life. THANK YOU RYAN AND DC for making mattress buying what I had thought to be a dreadful/expensive process, exciting, fun, and life changing. YOU ALL ROCK!

We bought our king size mattress there a few months ago, and are so happy. We finally sleep which was hard to come by in our old mattress. Yesterday, we got a basic bed for our 2.5 year old. Ryan and Nate helped us on both occasions. They are excellent salesmen, and genuine people. DC also helped us this last time and was wonderful. We told them what we wanted and left with exactly that. All employees have been helpful and kind. They will continue to have my business.

Return customer... Amit was very helpful in finding a good mattress for us. The bedmatch system helped us hone in on a few choices and Amit directed us to those and answered our questions about others. Another positive for us was that we had plenty of time to discuss amongst ourselves without anyone hovering near us. That makes any buying experience less stressful.

Got a great mattress can??t wait to sleep tonight. Got it the same day we purchased it. Ryan was great to work with he knew everything about beds.

great service... please ask for DC... she does a great job!

Ryan and Nate were great shopped everywhere and they had the best price

We got in we got out it was amazing love it you should check it out if you are looking for a Bed frame._?_?_??__???

Always looking out for the customer. Thank you Amit!

Ryan was our sales person. He is extremely knowledgeable and presented a number of options and the features of each. The KingsDown bed analysis was performed and we ended up choosing the recommended mattress. Ryan also recommended the adjustable base frame which we opted for.

I will say Ryan was the first person that saw me come in and was a huge help with getting me a bed that I needed and I will be back to deal with ryan everytime I need a bed. Thanks. Ryan and mattress warehouse.

Good experience. The measurement mattress thing works well and we ended up with a new mattress at a reasonable price...

Eddie, ryan and nate were all helpful. Found new mattresses for my husband and I, my toddler and my 15 year old. They are being delivered and we got mattress pads and delivery all with in budget.

Ryan and Nate were awesome helped me fine the right bed

I got a good deal for bed sets and salesperson Amit was very friendly, resourceful, and helpful making my experience very pleasant.

The saleswoman was friendly and not pushy. Using BedMatch we were able to find common ground for my wife and I. Sales manager was very helpful as well. Easy process.

Ryan is a wonderful example of an individual that exudes customer service! He was attentive to our needs and his personality is genuine. Thanks Ryan for being a fresh of breath air with your knowledge and also your generosity with our sale! We will return to purchase from you in the future for our families mattress needs. God Bless!

Always a great pleasure to work with Ryan. He finds what I need at the price I need it. Thank you!

Amit was able to help me find the perfect mattress at the perfect price. Not only did he do a great job he was able to throw in some additives such as the mattress protector and a great pillow designed for my best nights sleep.

Highly professional sales staff. Highly recommended!

Friendly staff and effecient service (thanks Nate).

Nate is the best Salesman at this place! Saved us a ton of money

DC was patient and had great customer service!!!

Ryan made finding the just the right mattress for us very easy and helped us stay within our budget. We are looking forward to picking up our new mattress the same day ! Thanks Ryan.

These people are amazing!! They gave us great service and a wonderful deal. Go see Tarek.

Best customer service at this location. Quick and easy. I bought a tempur-pedic mattress and it was exactly what I needed. Thanks guys

Found my fit! Let??s be honest, buying a mattress isn??t fun, but at least these guys made it painless. Ryan and Nick helped me stay within my budget and found me a gorgeous king size bed that the delivered the next day!

Excellent service and the service representative knocked it out of the park with their knowledge on products.

Dc was very helpful !!

Very good service and patience from Ryan. Also, very good deals

DC did an awesome job nativgating us through the different mattress types and helped us find the best one that fit us! Ryan was great with handling the sales and closing and getting us the pricing that we needed!

Nathan Etzler is the go to guy for your mattress needs. He is a true professional and will do whatever it takes to get you the best deal for you and your family that you send to him. Thank you Nathan!

Easy buying experience. Good range of selection and prices. Picked a mattress and loaded to car in under 30 minutes.

Well this is how it started.. my wife and I picked a bad mattress at first. Common mistake I'm sure. So we did our 1 reselect spent more on the new bed. It's was delivered as promised. Got home that day was excited to try the new selection out. My wife and I spent just over a week in the new bed and man this thing was hurting me so bad that I couldn't even sleep in it.. my wife call the manager at the Frederick MD location and spoke with the manager Ryan..she explained that we made a terrible mistake. Ryan was awesome and spoke with the manufacturer of the mattress we picked and some how was able to get them to let us select again but within there brand. My wife calls Ryan and we set up a day to go meet with him again. We get there and my wife happened to have a pic of the tag off our old mattress and it just so happened Ryan had been in the mattress sales long enough that he knew about our old bed. We said what is now in place of this old style. He takes up over points it out. Lkng story short we worked back and forth on some stuff and ended up with the bed that we needed along with buying another bed for my son as well. Spent the last 2 nights on the new bed and man the last 2 nights have been great sleep.bottom line if your needing a new bed go and see Ryan. He full of great knowledge off all the mattresses and was awesome to work with..

A great selection and we weren??t rushed into a decision. Best of all 3 months later we love the bed even more. Thanks Ryan.

Great service, very helpful and friendly. Very competitive prices!

Ryan went out of his way to personally ensure the bed frame I purchased got to the westminster store. Excellent and outstanding service ! I am so happy he was able to make sure my frame made it in time for my mattress delivery. He went above and beyond to give me the best customer experience. Thank you!

Ryan helped us out and was exceptional. He stayed after closing and helped us complete our decision purchase and got us additional discounts with overstocked items so we could get a base as well. I was dreading starting mattress shopping again and this made it bearable and complete in one day.

Great customer service! Met our needs and wants exactly how we hoped. No pushy sales people and very friendly.

Our experience was quick, surgical, and painless. Our Salesman, Amit, was friendly and knowledgeable, and helped us find our new bed in no time at all. They also went ahead and attached the bed to.our car for us, which was a nice touch.

Great selection of beds to choose from. Financing and monthly payment quite affordable. We definitely recommend this business.

I mow and weed eat here

Nate and Ryan were amazing, and extremely informative. I highly recommend this business. Excellent customer service!

I sleep better than I ever have now. Thanks for being better to me than any other mattress place I??ve been to. You all took good care of me and sold me a mattress better than expected after helping me determine what was best for me. I??m from out of town but I would do business with you all again. I went from averaging %60 to 78% to averaging %95 to %100 sleep quality and now I don??t need as much coffee for work because I feel rested!

We had an amazing experience here! The salesperson worked with my budget and gave me a great deal to make sure I got more than what I wanted without going over budget. I would DEFINITELY recommend going here for a new mattress!

We bought it mattress and boxspring about 3 years ago and were still in love with it! Highly recommend. Amazing customer service/experience!

Chris was very polite and patient, as my wife and I spent a good amount of time testing several mattresses. Only reason I gave 4 out of 5 stars is that the delivery people were not great. First thing, the one Jamaican delivery man said to me when he got upstairs is if I had a screwdriver so "I" can remove the bed slats for the adjustable base. So I grabbed my drill and removed all the screws and slats myself. Next, as they were installing the Tempurpedic Adjustable Base the same man said "I haven't done this in awhile so I hope I am setting it up correctly". That is not something I want to hear as they are installing something I paid a lot of money for. Overall, the in-store employees were great, but beware of the delivery men.

DC was her name and she was amazing! she got us exactly what we wanted at a great price including pillows not just a mattress purchase! The bed is exactly what we needed for our different sleeping habits.

Excellent Sales Service. Truly worked to understand what are needs are in a Mattress and then made suggestions based on features and benefits. Highly recommend them for the education alone.

From the moment we walked in to the time we left DC took care of us. She added a personal touch that we really appreciated it. We loved the bedmatch technology. It had been almost 15 years since we had to purchase a new mattress and if we knew it would have been so easy would have done it much sooner. Quick delivery quick set up. Thanks so much.

The sales persons were nice and put the mattress in our truck for us.

Ryan is a great asset to your company. His product knowledge is very impressive compared to other mattress places and he isn??t pushy either. I would definitely check out Mattress Warehouse for your mattress needs!

Ryan is hands down the best sales consultant I??ve ever dealt with. He made us feel confident we were making the right choice and we love our new mattress. Go see Ryan if you need a new mattress!!!

This was my second purchase at the Frederick outlet location. The sales person was friendly and understanding. He let me try several mattresses for that felt like a thousand times and even gave me a more comfortable pillow! Although he managed to steer me towards the more expensive mattress, he was never pushy or impatient. Got a good deal in last year's boxspring with the latest hybrid mattress including free delivery just a few days later on a Saturday. Should I ever need another mattress I know where to go.

Amazing customer service, huge thank you to the store manager Ryan for helping me out and getting me the best possible deal!! Will definitely be back for future purchases.

These guys know their stuff and will absolutely take care of you and find what best fits you. Never been more satisfied when buying a mattress and everything I??ve needed to buy a bed. Never been happier! Strongly recommend coming here!

Ryan was very helpful and I was able to find what I needed for a very good price

I just bought two full mattresses at the Grove road store. They were very professional and showed me around the store for me to have an informed decision. I??m very satisfied and recommend this store

The got the world's best mattresses but watch out for the availability especially the California king size

Great Price

After price shopping for a few weeks this location beat the best price by just over 00 on a mattress and adjustable base. They set up the new bed around my schedule and even removed the old one. Everyone was curtious from the show room to delivery. Do yourself a favor and see Nate at Mattress Warehouse.

I would definitely recommend this place! They were very knowledgeable and wanted to make sure I got the right mattress for my body. They took the time, got me a great deal and had friendly attitude the whole time.

I walked in with a plan and a budget, the salesman didn't try to upsell me or give me any trouble. He showed me what I asked to see and we made a deal. It was easy, low pressure and a positive experience.

Great deals and worked with me to get a great bed.

Best prices in town. Hands down. Nobody can compete

The guys there were friendly, got me in and out in no time, without any pressure to buy outside my budget. Will definitely buy there again

Wonderful men that helped with a affordable deal and prompt delivery service for my 12 year old daughter!!Will surely go back again! _?֊

Good help and a quick experience. Very kind guys.

Ryan is great

Ryan was great to work with he knows his business he knows mattress and he knows how to treat and talk to customers. He gave us a great deal. Thanks Ryan and thanks Mattress Warehouse

I was treated awesome by the store Manager....he gave me such a good deal, made me so happy, I walked out with much more than I came for and the price was an excellent value for what I paid. Their sale fair was really true. An incredible purchasing experience. Thank you very much!!!

Great service all around. I was able to go in and get a mattress and they included a couple of pillows at no extra cost. Delivery was superb and prompt!

People usually only post reviews to complain:( We visited the Grove Rd. location on Sat Feb. 4th. Our salesman was Kevin. He was great! Showed us the bedmatch machine and then left us alone!! Awesome! We walked around looking at the bedmatch choices. I guess he noticed looking us scratching our heads and bee-lined over to offer assistance. I mentioned that I didn't like the feel of memory foam. He eliminated several choices, making the process even easier. I liked him because he wasn't 'high-pressure' and he didn't push the more expensive anything and just gave us space to look. He suggested a mattress cover and explained the different options they offered. We opted for the total encasement one:) Transaction was completed and a delivery date was set. Fast forward 1 week. Delivery guys called first thing Saturday morning, Feb. 11th. They showed up at 730am. A bit early for my liking but whatever:) They were in and out in a matter of minutes. Pleasant attitudes for having to hump in a king up stairs that early in the morning. This is our second mattress purchase from this location. Kevin was our sales guy then too. That was a smooth transaction as well. We've had 2 great experiences there. We'll continue to shop there as the need arises:)

Had a wonderful experience dealing with them this past week. Bought a new mattress and boxspring..decided the regular boxspring was too high, called, within two hours had the paper work and exchange for a low profile boxspring. Great customer service

Family owned and operated. You can feel at ease with no pressure or pushy sales associates giving you a hard time. My favorite is the local economy. The money stays in my home town.

I'm somewhat dubious about the negative reviews given to this business online. They have a very professional and knowledgable sales staff that spent quite a bit of time with us helping us to pick out the right mattress. I am sure they will stand behind the mattress warranty, also. They have a huge selection of all types and sizes of mattresses, and their prices are very competitive with other local mattress retailers. We had a HORRIBLE experience when we tried to buy a mattress at a Macy's Home Store. They somehow delivered the WRONG MATTRESS to our home THREE times and their customer service was horrible! Macy's seemed to not care at all that we were sleeping on a horrible mattress for over 8 weeks and did not try to resolve our issue. They even made it very hard to return the mattress that we did not want! In contrast, Mattress Warehouse made the entire purchase very easy! Our mattress was in stock and was delivered to our home the next morning. (free delivery too!) I will definitely return to Mattress Warehouse FIRST to do any mattress shopping in the future!