|Sunday||11:00 am||6:00 pm|
|Monday||11:00 am||8:00 pm|
|Tuesday||11:00 am||8:00 pm|
|Wednesday||11:00 am||8:00 pm|
|Thursday||11:00 am||8:00 pm|
|Friday||11:00 am||8:00 pm|
|Saturday||10:00 am||8:00 pm|
|12/31/2020||11:00 am||7:00 pm|
|1/1/2021||11:00 am||7:00 pm|
Mattress Warehouse’s top goal is to provide you with a calm buying experience and a better night of sleep. Our Eldersburg, Maryland staff is incredibly knowledgeable about all our mattresses and sleep products, to assure you make the best choice to improve your overall sleeping experience.
Mattress Warehouse of Eldersburg, Maryland offers a large variety of quality name brand mattresses and sleep products. Try bedMATCH® today to help you find the perfect bed for you. We are conveniently located on 1716 Liberty Road near Sprint and RadioShack.
Nearby Stores and Restaurants:
AutoZone, McDonald’s, Denny’s, Chipotle, Walmart, T.J. Maxx
Arrington Estates, Brimfield
Brands sold at Mattress Warehouse of Eldersburg, Maryland:
All warranties on bedding sold by Mattress Warehouse are through the individual manufacturers.
All items sold by Mattress Warehouse are available for shipping or in-store pickup.
Does Mattress Warehouse offer delivery?
Yes, Mattress Warehouse offers White Glove Delivery for qualifying purchases. We can also ship items for you to pick up at any store, or directly to your house. Delivery fees may apply.
Can Mattress Warehouse take away my old mattress and box springs?
Yes, Mattress Warehouse can take away your old mattress and box springs. There is a $14.99 removal fee per item removed.
What mattresses are on sale at Mattress Warehouse?
Mattress Warehouse has different sales going on throughout the year. To see what’s available as part of the current sale, visit https://sleephappens.com/collections/specials-and-sales.
What is bedMATCH® and how does it work at Mattress Warehouse?
bedMATCH® is Mattress Warehouse’s patented diagnostic sleep system that does what its competition cannot — it makes scientific recommendations on the best mattress specifically for you. Through advanced technology, the bedMATCH® system uses 18 statistical measurements and thousands of scientific calculations to determine the best mattress for not only your body type but for your sleep preferences and needs.
What if I don’t like my new mattress? What is Mattress Warehouse’s cancellation and return policy?
If you are not satisfied with your original mattress after 30 days of use, contact Mattress Warehouse to begin the process for your one-time comfort You can test out your mattress for up to one year before deciding whether you want to keep your original selection or utilize the comfort exchange program. If you use the Comfort Guarantee program, you will receive a 100 percent credit of the original purchase price to be applied toward the current ticketed price of the replacement mattress. You will be responsible for any difference above and beyond the amount of your credit once you make your mattress exchange. Certain fees apply.
If you need to cancel your order for any reason, you may do so within 24 hours with no penalty. If, after 24 hours from the time of your order, products have been shipped, but not yet arrived at your home, Mattress Warehouse reserves the right to assess both a 20 percent restocking fee and any freight charges that were incurred in shipping your order.
Visit our Mattress Warehouse of Eldersburg store to shop all ongoing mattress sales! Our mattress sales ensure all customers receive their perfect mattress at the right price.
Not ready to visit us in-store? Shop all of our current mattress sales online today!
My wife and I went in to shop for a much-needed new mattress. Dan was extremely helpful along with the store’s science-driven technology to get us the mattress and pillows we needed. A great overall experience. Dan was not pushy but simply helped us by giving us the information needed to make an informed decision. We highly recommend Mattress Warehouse and Dan in particular and will be back for a new mattress for our daughter around Presidents’ Day.
Our sales associate Dee was very helpful and took her time with us. Thanks!
Update. Mattress Warehouse arranged to correct the issue; three weeks ago, I paid for drop off and delivery and have not had the items delivered. I was told there was a back order and asked for an update, but emails have stopped being answered. No clue as to when this whole fiasco will be resolved.Mixed. The salesman was knowledgeable and helpful.The mattress is comfortable. Unfortunately, the company’s policies don’t provide for a great experience. The frame we ordered separate from the mattress/box spring was unavailable, so we had to choose another model. The high profile box spring makes the bed height unusable. Mattress Warehouse does not allow for exchanging for the low profile box springs (even within two weeks of purchase). Instead, they want us to purchase new boxsprings (another 0 or more). They told us we can pick them up ourselves to save us a delivery fee. Even though there is a Labor Day sale coming up, the cost of the box springs are practically the same.Then mattress warehouse commented on the review to seemingly see what they can do to help but made no attempt to contact me when I provided them the information they requested.
My experience today was amazing!! Dan was very helpful and resourceful. He explained everything thoroughly and helped me pick out the best choices for my sleep needs. I ended walking out with a full set for my bed. Everything from the bed frame to the perfect pillow for my sleep preferences. I highly recommend this place and I will be back in the future for my daughter. Thank you for your help today Dan.
Went in for information on mattresses and Mary was fabulous. She was very honest and informative and knowledgeable and I did not feel like I was being sold something I didn’t need Was fitted to the right mattress for me and when I am in need of another mattress will not hesitate to return there and hope Mary is still there! Thank you, can’t wait to get new mattress.
Was not happy. Very pushy! Took me right to most expensive beds and didn’t want to show me something lower! Never again will I shop here!
Went to Mattress Warehouse looking for a deal. I got the run around and no one of my questions were answered! Please don’t waste you’re time Just go to Mattress Firm Sykesville. Ask for Donnie or Tony! they will take care of you!
Kevin was great. Great service and a great price without all of the nonsense. Highly recommend if you are looking for a solid buying experience. We went with a Kingsdown and can’t wait to enjoy a good nights sleep again!
Had an idea of what we wanted, but didn’t know for sure. Kevin, the store manager, was very friendly and helpful and gave us many options to choose from. He was very honest and was willing to work with us and guided us to the right bed. Overall, we had a great experience here and will definitely come back.
Could not have felt more welcomed when we went to this store!! Kevin, store manager and sales has a passion for his career as a mattress professional. Once you buy a mattress from him you'll never go anywhere else. Highly recommend him! Best knowledge & customer service. Thank you Kevin, we love our mattresses! :)
KEVIN WAS AWESOME!!!!!!!! :) Very much recommend this location! Kevin (store manager) was a big help and made the process easy and seamless! Thank you very much Kevin!
In December, I purchased a new mattress and box spring for my room. Delivery and set up was on time and as promised. We went back last week to purchase a new mattress and box spring for my daughter. Kevin was helpful and not pushy. Very happy with the experience.
We purchased our Aireloom Mattress and adjustable bed frame from Kevin (store manager) on 2/25/18. Delivery was on time, and our mattress is amazing!! Kevin was very knowledgeable and was genuine in his assistance in ensuring we got the right mattress for us. I highly recommend Kevin and the Aireloom mattress!
We had a great experience shopping for our new mattress. Kevin, the store manager, was knowledgeable, professional and very patient, taking the time to answer our questions and make sure we were happy with our purchase. Great service!
Just left Mattress Warehouse and Kevin made things so easy. He listened to what we were looking for and our price range and directed us right to the mattress we both liked. We continued to look around and came back to the mattress we were originally looking at. I highly recommend Kevin and Mattress Warehouse when buying a mattress.
Very knowledgeable and we love our new beds! Thank you!
Superb buying experience! My husband and I needed a new mattress for our guest bedroom and the store manager Kevin gave us great options finally recommending a wonderful choice. We are very happy with how knowledgeable he was about his product. He was attentive and patient with us, we never felt rushed or pressured to buy which is exactly what most other salesmen do. Two big thumbs up to this store and staff! Thanks again, we will definitely be back for our next bed.
Excellent buying experience all around, the salesman Kevin was very knowledgeable and willing to work with me patiently on all facets of the sale. Highly recommended.
Very efficient process with the Bed Match system. My fiancee and I were in and out in less than an hour and got to choose our delivery day which could have been next day. We have bought a total of four beds through this store and always gotten good deals and friendly efficient service.
Kevin the store manager worked with us to pick out our new mattress. They have this magical machine that you lay on that factors in a bunch of your stats and then makes recommendations on beds. We came away with a new Aireloom mattress. We are excited! Thanks Kevin for spending time with us to find the perfect sleep for us!
Kevin was very helpful in our mattress selection. He was very patient and provided a very good overall experience. Thank you, Kevin!
My experience with the store manager Kevin was top notch. He wasn't pushy and took the time to hear my concerns and gave me his recommendations on what type of mattress to purchase. I will go back again !!!!
Kevin was great help, my husband and I finally felt like we were making an informed mattress decision, instead of just lying on bed after bed. Didn't feel pressured, and delivery options were as soon as the next day.
Went into the store on Monday and greeted by Kevin. Kevin is what customer service is all about. Answered all my questions and helped me pick out my bed for at least the next ten years. Couldn't be any happier with the way things went. I want to thank Kevin for his time and has outstanding customer service.
Kevin was great. Very informative and tailored to our needs. Delivery went well too. Good store. Good business.
I purchased a mattress and an ease base today at the Eldersburg store.Aaron was excellent. He was extremely knowledgeable. He helped us make a informative decision. I would highly recommend Aaron at theEldersburg store.
Walked in on Saturday with a vague idea of what we wanted. The salesman walked us through a simple and quick analysis of our sleep positions, lifestyle, and injuries. He was honest and very helpful. We ended up buying a mattress that day at a great discounted price. Our mattress was delivered Monday morning by 8:30AM and it was the most efficient delivery ever. We have slept so well the last two nights. We are so happy we bought a new mattress, and Mattress Warehouse helped us do that effortlessly. Thank you!
Sales person was great, very patient. Delivery was next day, on time, and very friendly. Overall, an excellent experience.
My husband and I purchased a bed from the store manager, Kevin about two months ago. Kevin was very helpful and patient in helping us find a comfortable bed. We are sleeping much more comfortably with our new bed! If you need a new bed, go see Kevin!
Terrific customer service from Aaron. We are very happy with our purchase. He went above and beyond to get the best mattress match for us. My sister and brother in law will definitely recommend this store.
We had a great experience. The manager, Aaron, was very helpful. We have a limited budget and he helped us find a high quality mattress on sale. He was very knowledgable and helped us get a great match at a price we could afford. No high pressure tactics to try to make us buy something more expensive.
Phenomenal service, Glenn understands the customers wants and leaves them fully satisfied. Couldn't be more happy with my purchase!-Darryl
Excellent service at this location. The sales clerk was very knowledgeable about mattresses and found the perfect fit for me. 2 weeks later and my bed is my favorite place to be. THANKS Mary for all your help! Very good experience and very happy with my purchase :)
Excellent service, knowledgeable sales staff and all around great experience. Looking forward to next day delivery on our new bed.
Excellent service, quick and efficient and friendly
Wasnt worth the time I spent. Couldn't even get a word in! Will not return!
My husband and I purchased a new mattress yesterday, the Sales Rep Mary assisted us in finding a mattress that would work for us. She was extremely knowledgeable of the different options and helped us make the right decision for us. Thank you Mary!!
Buying a new bed has never been more fun! Mary Sue was a joy to work with and we bought the bed of our dreams! Thanks again for all your help. Our Tempur-Pedic Lux Adapt bed has been amazing!!!
Mary is fantastic! She was honest, informative and very helpful. Exactly what I wanted. Thank you for your time and help. We aren't going anywhere else in the future.
We've been shopping at Mattress Warehouse, in Eldersburg, for years.We have looked elsewhere.. but, we always end up buying here.Our salesperson, this time, was Mary Sue.She was professional, helpful, and friendly! She wasn't pushy, listened to what we were looking for in a bed, and could answer all of our questions.I went, by myself, the night before.... to "scout around". For the first time (since we have been shopping here) they had a "computer test bed". Mary Sue asked if I would like to try it out (while she was finishing up with another customer). I did. Interesting. The computer gave me a list of mattresses it recommended.I tried a couple of them.. and found one that I instantly fell in love with!The next day my husband and I went back, together (along with my son and grandson, we were buying a twin bed for our grandson.. a king size for us).The bed I fell in love with was a bit out of our price range (ProAdapt Tempur-Pedic).. but, Mary Sue got us a great deal! Thank you, Mary Sue!I recommend trying the computer test bed. I wouldn't have thought to try the Tempur-Pedic mattress, had I not.And, I recommend Mary Sue... if you want great customer service (and a great deal)!We purchased our bed (and our grandson's) on Saturday. And, although we chose 3 days later, Tuesday, delivery.... we could have had delivery, just two days later, on Monday.The delivery men were professional and polite.We LOVE our king size bed! And, are happy with both purchases!Two thumbs up for Mattress Warehouse Eldersburg and Mary Sue!
Superb customer service! Mary took the time to diagnose my comfort needs, and to explain a myriad of product options, features, promotions, availability, etc. The purchase process was smooth and easy. I will definitely recommend Mattress Warehouse to family, friends, and strangers that I meet in line at the supermarket, bank, movie theaters, etc.!!!
We had an excellent experience at this Mattress Warehouse. The staff (Mary) was very knowledgeable and they gave us the opportunity to test and test many beds. In the end we were very happy with our purchase and the care that they showed us in the process
Robert was very helpful and made the process smooth for me.
This was one of the best shopping experiences I've had in years. Mary was an attentive, helpful, patient, and low-pressure salesperson. She answered all of our questions, advocated for us to negotiate the best deal, and even gave us space to discuss before making our decision. Our mattress was delivered the next morning (less than 24 hours) in an efficient way. I would definitely shop here again.
Mary was super helpful and made shopping for a mattress easy and painless.
Mary was a great resource in helping us choose the right mattress for us. A favorable experience, no pressure.
Purchased two mattresses for our family Mary was very helpful, patient and friendly. She showed us all of our options and was very helpful narrowing down our decision within our price range. I would definitely recommend Mary and her knowledge to assist with your purchase.
First time at this store and Mary was our sales rep. We were quite grateful for her helpful knowledge and insight, which helped us to quickly wade through the impressive selection! Mary stayed with us and happily answered all our detailed questions as we repeatedly compared similar mattresses, all while she imposed absolutely zero pressure. She seemed there for us like a friend and that was awesome and we left the store feeling quite satisfied about our purchase! Other notes: Delivery was quick and on time with easy tracking and everything arrived in perfect condition. I would definitely buy from this store again and would not hesitate to recommend this store to others in search of a nice mattress.
Mary provided hands down the BEST mattress purchase advice and service I have ever received. After two other retail giants messing up my mattress order Mary saved the day and did an outstanding job for me.
Well done, helped us pick the right mattress. Dan did an amazing job running us through the process and did a great job explaining the differences.
Mary was so patient and informative! After I purchased my mattress, Mary transferred to one of their other locations. The new manager assisted me with the purchase of new hook in bedrails and the delivery of both bedrails and mattress. I love our new mattress!
Very Pleasant store.The mattress I needed was in stock, the sales rep was highly knowledgeable and helpful, awesome service all-round!Competitive pricing too... I'm certainly going back for my next purchase!
Great service by Dan and Dee!!!
This place was great, I spoke with Dan and he was very helpful and my bed was delivered right on schedule. Definitely recommended
Last week, my mom broke her ankle in 3 places and I had to find a twin mattress quickly so she could sleep on the 1st floor. Dee at the Eldersburg location (she also works in Ellicott City) went ABOVE & BEYOND to help me. She made numerous phone calls to find out what was in stock and made recommendations based on my mom's preferences. I had the mattress set up two days later. Dee made a super stressful experience so much easier to handle and I am so grateful. She is so kind and her customer service is top notch in a time when that is hard to come by. Thank you Dee!
Excellent customer service! Matt helped us in a timely manner when we were in a rush for a new mattress! Highly recommend!
Matt and Ben were spectacular. They guided me through the process of purchasing my new mattress with superior knowledge of the industry and products they carry and great customer service. I have bought my last three beds here and would highly recommend them to anyone! :)
Matt was very helpful and knowledgable. Liked the system to evaluate your body and provide recommendations on bed. Also really liked the fact they had disposable mattress protectors we could lay on each bed we tried.
Dee is so very helpful, and they follow COVID protocols for our comfort and safety.
Dee was a pleasure to work with and the store took extra care regarding Covid
Matt helped us out yesterday, he was very personable and funny! He wanted to make sure my back pain would go away and suggested the right mattress and pillow. I would definitely go see Matt for any future purchases!!!
Mattress Warehouse is open to walk in customers now. I went in without any appointment and Dan was able to help me find just what I needed for my grandson's new bunkbed. Thanks Dan !
Amazing service. Huge shout out to Kevin
Kevin worked with my husband and I to find the perfect bed. He was kind and patient. We highly recommend seeing Kevin at Mattress Warehouse Eldersburg.
Go see Kevin he's a good guy. No pressure no up selling. Just good info on the beds and lets you figure out what you want.Other nice thing is they have this bed that evaluates pressure points and your sleep habits and helps narrow down your search.Delivery team was fast in an out with old and in with new and had it set up. They got here early too 7:30a.
The delivery folks did a nice job. However, I am not happy with the notification process. The delivery was scheduled for today (3/5). However, the salesperson did not accurately capture my email address so I never received any notification. Common sense would suggest that the salesperson should confirm the email address since he had my information right there in front of him. It was a good thing I stayed home but this is not good form. I would suggest that delivery notification also use phone notification.
Kevin was the patient, knowledgeable manager who helped us find our mattress. The store had a good selection; was very clean, quiet, and organized. We recommend others go see Kevin.
Just bought a bed here and I was very happy with the whole process. The store manager Kevin was extremely knowledgeable, helpful and friendly. Didn't feel any pressure from him to buy... all around pleasant experience. Bed was delivered on time too.
Kevin was great to work with!
We recently purchased a mattress from this store. We were told we had to have a mattress protector or our warranty would be void, and that the mattress came with a comfort guarantee. Within the first night we hated the mattress protector, and within the first week and half the mattress was causing me serious back pain. When we went to return the one night used mattress protector we were told we could not return it, even though we were not told that upon purchase, and when we wanted to exchange the mattress for a different one we were told it was an 0 charge to do so, plus the difference, which was never told to us during the purchase of the original mattress. We were also told none of our sales tax would carry over to the purchase of the new mattress. Upon purchase of the new mattress we were overcharged by over 0. It has been over a week and I have yet to see my money refunded. I have many friends who are looking to purchase new mattresses, and I will be letting them know personally and through social media never to step foot in a Matress Warehouse.
Excellent service! We had a great experience there. The staff was very knowledgeable and helped us get a great price. Good store!
Totally disappointed with the sales tactics. Felt gross discussing pricing and left.
Excellent experience! Mary was extremely helpful and knowledgeable. She helped me pick out the perfect mattress, and within an hour I was out the door and had my new mattress delivered the next day. Highly recommend Mattress Warehouse of Eldersburg!
Professional and courteous service. I'm not to most easy customer around, I knew what I wanted and they don't try and oversell. Will definitely shop here again. A+
My personal experience was wonderful. The store personnel asked me exactly what I was looking for and helped me stay within my budget. No gimmicks, no tricks. Check out was fast and straight forward and took only minutes.
I bought a mattress set today from Corey and he was the best! Made it super easy and suggested the right mattress and cover to me and my wife. Spoke to Dan, the manager, on the phone as well. Great location
Was interested in the Nectar Memory foam matress and Dan was able to inform us fully on the differences in memory foam, companies and price allowing us to make an educated decision on how to proceed. We were happy that they were open and ready to help us make the best selection. Dan even went above and beyond in locating a store closeby that had our mattress in stock so we coukd get it quicker. Thank you Dan!
My son and I had a wonderful experience at Mattress Warehouse in Eldersburg! Dan was friendly and very knowledgeable about all the mattresses. He was helpful and thorough in his discussions. He helped my son find the perfect mattress for him. The process was easy! Three days later, Mattress Warehouse delivered our mattress. I could not have asked for nicer delivery guys! They were very friendly and super nice young men. I would highly recommend this place. Thank you Dan for a wonderful experience!
Went in for a new mattress for my son. So who wants to pay a lot for a mattress, no one. Advice: go on a holiday because they're always having a big sale LOL More advice, I've never paid full price for a mattress, never hurts to ask for a lower price (Yes even when they are on sale). The salesman was nice, talked more than I'd like, and tries to sell you the higher priced mattresses (which are nicer), but that's their job I guess. Anyway, thought I got a good deal, delivery was fast and I'm pleased with the mattress. Would buy there again.
Purchased a mattress, very helpful staff. Gave our little girl a mattress super hero and helped load the truck.
Exceptional customer service. I have previously worked with Matt purchasing a box spring for my brother. He went above and beyond. Currently working with Dan purchasing a new mattress with accessories. Dan is extremely knowledgeable and spent nearly 45 minutes on the phone explaining and directing me towards the products best suited for my needs. I live in Florida so the help and time spent on someone out of state that can not purchase directly from the store but only through their website is most impressive. I highly recommend Mattress Warehouse of Eldersburg!
One of the most unfriendly experience of my lifeLady store manager treated me and my family as we were shoplifters and not regular shoppersHer attitude was hostile ,xenophobic and acted as a redneck
It was a great experience
Employees were very nice and helpful.
Customer service was great. Good selection of mattresses
Great service! Cared about my budget and didn't try to sell me something I did not want or need.
Employees were very nice and helpful.
They are shysters selling shoddy mattresses. I bought a mattress from them two years ago which failed spectacularly and when I went to get it replaced they mentioned FOR THE FIRST TIME that if the mattress had a SINGLE STAIN on it, the 20 year warranty was voided. They further told me the delivery driver would be using an ultraviolet light to inspect my mattress for stains. That is just totally disgusting and a complete invasion of privacy. If the staining is such a huge part of the warranty, they should tell you about it when selling you the mattress and have you sign to acknowledge. When I was called to set up delivery however, Naomi from MW told me there would be no inspection since it was a straight warranty claim. She lied. The delivery men came this morning and started taking pictures. I stopped him. we called the warehouse, and you guessed it, no mattress delivery today. By the way, my mattress had been redesigned (I wonder why?) after only two years on the floor...Buyer beware!
Kevin was awesome and got us set up quickly and efficiently while not being pushy in any way
Kevin at Mattress Warehouse made our experience so great. We were in there to replace a mattress and he was very patient and knowledgable. He took into account our concerns and helped us make a decision. He was able to work within our budget and was one of the nicest people i have met in sales. Please go ask for Kevin if you go to the Eldersburg location. He will really take care of you.
Our experience here was great! Kevin was personable, professional, and knowledable. He made our buying experience easy and enjoyable. We would definitely buy here again!
Kevin greeted us at the door and was professional from the . He made sure we tried all of the recommended beds before we made any rash decisions. He was informative as well as courteous.
Mattress Warehouse of Eldersburg is the place to go for a new mattress. My salesperson, Kevin, was gracious, knowledgeable, and professional. He offered options and appropriate discounts. It was a pleasure working with him. I used the latest technology in choosing the right mattress. And it worked! I'm sleeping so very well since purchasing my new mattress.
Purchased a matresss yesterday, Kevin was very helpful at guiding me in the direction that was best for me personally. Was delivered the next day like he said and within the 3 hour time frame. Super easy and enjoyable experience.
Kevin provided outstanding service to my wife and I in selecting our new mattress and adjustable base. We had gone to several stores but this one had the Tempurpedic that was best for us. We also compared the pricing directly to Tempurpedic and found the pricing to be the same or less than Tempurpedic and with faster service. The bed was delivered within a day And quickly set up. Very happy with the overall process and would highly recommend this store if shopping for a new mattress.
Purchased a Cheswick Manor Davenport mattress from Kevin at the Mattress Firm store in Eldersburg. This is our second mattress purchase from this store. Kevin was very professional and extremely helpful. We received a great deal on our mattress and boxspring. The delivery guys were not on time, but actually early! They had the mattress and up in or room and in place in only a few minutes. They were very friendly and pleasant. If you are in the market for a new mattress and want to be treated well, deal with Kevin at the Eldersburg Mattress Warehouse. Thanks Kevin!
Kevin H. Is an excellent salesman. Kevin found us the bed of our dreams. Thanks to Mattress Warehouse for Kevin.Dan Serrano
The sales staff was top notch. They were friendly, informed, patient, and helpful. We bought the Cheswick Manor brand. Unfortunately, once i left the store the warehouse and customer service really soured things for me. Our mattress was delivered wet. When I scheduled to have it replaced, I received a call from customer service inquiring how the mattress got this way. How would I know. It was delivered this way. This questions was posed to me in several different ways during our conversation. Then they were going to get it to me in two days. No that is not acceptable. I demanded the next day. Said they would call me back. They never did. That eve had to sleep on the mattress I was returning as they took my old one. This mattress was hard and both my husband and I woke up with painful necks and backs. This was not the mattress I had picked out. When the new mattress arrived the next day I checked it thoroughly and it seemed fine. Slept on it that night and it was a totally different mattress. We slept great, no hurt backs. I would like to know how two very different mattresses made it to my house. Bottom line, I will go elsewhere when purchasing a mattress in the future.
The store manager was bossy. He was unprofessional cutting down his competitors practices. Although they carry the brand of mattress I want. A tempurpedic. I refuse to buy it there.
My experience with Phillip was excellent. He was knowledgeable, efficient, and helpful. I would highly recommend this site and Phillip.
My buying experience could not have been better! Lonny made things incredibly easy, smooth, and fun, leaving me nothing but excited for my new bed to arrive!!! He directed me towards the best possible match for my back, which was the less expensive of the two I was choosing between; no pressure at all to buy a more expensive product. I also highly recommend using their Bed Match technology - it literally took 3 minutes and helped so much.
Kevin the manager was awesome!! Very helpful and straight forward, will recommend to everyone I know!!!!
Kevin was great and super friendly compared to the other stores. Even if one is closer make the trip to see Kevin!!!
Great experience today buying a new mattress set. Kevin was extremely polite and helpful
Kevin was great, he was very helpful and friendly.
Was greeted promptly, and provided a comprehensive shopping experience by Kevin.
Kevin the store manager helped me and my boyfriend pick out everything for our new bed. He was so nice, took his time, and genuinely cared rather than just trying to push a mattress on us and make a sale. I will go here for all future mattress purchases and would highly reccommend seeing Kevin!
Purchased a new mattress for our 5th wheel camper from Kevin. He was very knowledgeable and was able to provide us with the best mattress that fit our needs. He was even able to set up delivery for us at the campground we are staying at in Woodbine, Md.
We purchased a new mattress and power base. Both were delivered but the power base didn't work correctly. The store manager, Kevin, and Mattress Warehouse Eldersburg were quick to jump into action and correct the issue. I was VERY pleased with the positive outcome and would not hesitate to purchase from them again.
Great sales experience. Kevin was extremely knowledgeable and helpful. No rush, no fuss, and he helped us find the perfect comfort solution - already using the mattress and we are very pleased!
Kevin was outstanding! Very knowledgeable and helpful in making an investment in a mattress. We highly recommend!
Excellent customer service, from walking into the store to the delivery of our new bed. Kevin was very friendly and knowledgeable.
My wife and I came in to get a new mattress, but weren't quite sure what we wanted. Kevin, the store manager, was very patient with us. He encouraged us to try and retry various mattresses around the store until we found the one that best suited us. He was very knowledgeable in answering all our questions and making sure we weren't settling on a mattress that wasn't right for us. He clearly wanted to help us find the right mattress and not just make a sale, although he was also making some great deals for us. It was great not to be rushed or pressured!
Purchased a mattress, very helpful staff. Gave our little girl a mattress super hero and helped load the truck.