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Mattress Warehouse of District Heights

Approximately 33.7 Miles from your location
5702 Silver Hill Rd
District Heights, MD 20747
(301) 735-5110

Opens next at 11:00 am on Thursday

4.82

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Store Hours

OpenClosed
Sunday11:00 am6:00 pm
Monday11:00 am8:00 pm
Tuesday11:00 am8:00 pm
Wednesday11:00 am8:00 pm
Thursday11:00 am8:00 pm
Friday11:00 am8:00 pm
Saturday10:00 am8:00 pm

Location Description

Mattress Warehouse’s top priority is serving our customers with the best service and mattresses possible. Our District Heights, Maryland staff is extremely knowledgeable about all our beds and sleep products, to help ensure you make the best decision to improve your sleeping experience.

Mattress Warehouse of District Heights, Maryland offers a huge selection of quality name brand mattresses and sleep products. Try bedMATCH® today to help you find the perfect bed for you. We are conveniently located on 5702 Silver Hill Road within Penn Station Shopping Center next to GameStop.

Nearby Stores and Restaurants:

Wireless Accessories, Brown’s Market, Masterpiece Salon & Spa, American Buffalo Wings, Haute Looks, Hunan East Restaurants, Burger King

Nearby Neighborhoods:

Suitland, Arnold Heights

Brands sold at Mattress Warehouse of District Heights, Maryland:

AireloomBedgearCheswick ManorComfort EssentialsKingsdownMattress 2.0NectarRoyalSealySertaSomosbedsStearns & FosterTempur-Pedic

Warranty & Return Policy

All warranties on bedding sold by Mattress Warehouse are through the individual manufacturers.

Delivery Information

All items sold by Mattress Warehouse are available for shipping or in-store pickup.


Frequently Asked Questions

Does Mattress Warehouse offer delivery?

Yes, Mattress Warehouse offers White Glove Delivery for qualifying purchases. We can also ship items for you to pick up at any store, or directly to your house. Delivery fees may apply.

Can Mattress Warehouse take away my old mattress and box springs?

Yes, Mattress Warehouse can take away your old mattress and box springs. There is a $14.99 removal fee per item removed.

What mattresses are on sale at Mattress Warehouse?

Mattress Warehouse has different sales going on throughout the year. To see what’s available as part of the current sale, visit https://sleephappens.com/collections/specials-and-sales.

What is bedMATCH® and how does it work at Mattress Warehouse?

bedMATCH® is Mattress Warehouse’s patented diagnostic sleep system that does what its competition cannot — it makes scientific recommendations on the best mattress specifically for you. Through advanced technology, the bedMATCH® system uses 18 statistical measurements and thousands of scientific calculations to determine the best mattress for not only your body type but for your sleep preferences and needs.

What if I don’t like my new mattress? What is Mattress Warehouse’s cancellation and return policy?

If you are not satisfied with your original mattress after 30 days of use, contact Mattress Warehouse to begin the process for your one-time comfort You can test out your mattress for up to one year before deciding whether you want to keep your original selection or utilize the comfort exchange program. If you use the Comfort Guarantee program, you will receive a 100 percent credit of the original purchase price to be applied toward the current ticketed price of the replacement mattress. You will be responsible for any difference above and beyond the amount of your credit once you make your mattress exchange. Certain fees apply.

If you need to cancel your order for any reason, you may do so within 24 hours with no penalty. If, after 24 hours from the time of your order, products have been shipped, but not yet arrived at your home, Mattress Warehouse reserves the right to assess both a 20 percent restocking fee and any freight charges that were incurred in shipping your order.

Mattress Sale

Visit our Mattress Warehouse of District Heights store to shop all ongoing mattress sales! Our mattress sales ensure all customers receive their perfect mattress at the right price.

Not ready to visit us in-store? Shop all of our current mattress sales online today!

Customer Service

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Reviewed by Kimberly Mackey on
5
Ms. Corneice provided excellent customer service. My husband and I are so happy with our purchase. They have some amazing deals. They currently have a buy one get one free special for high quality mattresses.
Reviewed by Shada Benton on
5
Reviewed by Asia H. on
5
Ms. Corine (Nece) was so awesome and knowledgeable. She was super nice and friendly.
Reviewed by Walter Romero on
5
Alvenia , she was soo sweet and helpful with us when we were there ! Definitely it’s the best company where you can get a great bed for an amazing price !
Reviewed by Demi’s Hollywood on
2
Bugs on display beds! Not very helpful if you know what you want!
Reviewed by Marcus B. on
5
Alvenia was amazing! Her level of customer service, product knowledge and sheer relatability was everything I needed to make a purchase at this location. I even returned back to this location within the same day after visiting the local Mattress Firm store, which was not as helpful. I would recommend her if you're looking for the right bed for you.
Reviewed by Laura Lee on
5
Reviewed by Roderick Josey on
5
Mrs. Alveniais the best, she always makes me feel at home and encourage me to get what’s best for me.. I girly recommend her to everyone who comes to mattress wearhouse. My second bed and I love it!
Reviewed by Anthony Feggins on
5
Alvenia,Thank you for assisting me with dream mattress.Your customer service is above stellar, both you and Rhonda went above and beyond your peek to make sure I was happy with my purchase!!!Thank you!Anthony F
Reviewed by Wanda Short on
5
Ms. Alvenia is ABSOLUTELY the most Professional salesperson I've encountered in years. She took her time to help me choose the correct mattress for my body type.Her associates , Rhonda and Joseph were very helpful as well. I'm grateful I came in the store today. They're awesome!!
Reviewed by Vic Davis on
5
My wife and I wanted a mattress that we both would enjoy. We met with Ms. Alvenia who greeted us when we walked in. She ran a mattress sleep test which helped us pick the right mattress for both of us. Ms. Alvenia was very friendly and knowledgeable and we would recommend this store to anyone looking for great service and the best mattress for your specific needs. Thanks for your help!!Vic and Nichole
Reviewed by Kathy Graves on
5
Went to get a new mattress for my guest room, Corneice assisted me. She listened to what I needed and showed me my options .She was very professional and down to earth.She made my shopping experience a pleasant one. I would highly recommend this location..
Reviewed by Claudia Benjamin on
5
My experience was amazing yesterday. Alvinia was amazing and so helpful while my husband and I were really clueless to what we needed in a mattress. Luckily Alvina suggested we do a bed match and we found what worked best for both of us. To our surprise it was the opposite of what we were looking for. Alvinia patiently walked us through each match and we found our perfect mattress for us. She was so kind and made the process painless. I would absolutely suggest you come here and buy a mattress from the district heights location. We will again! Thanks
Reviewed by Larry McCammon on
5
Alvenia B. was a great guide in helping us select our new bed. She was professional and concern about our needs... not a sale. Additionally, she was able to arrange quick delivery, which was done professionally and informatively. Very satisfied with our experience!
Reviewed by Sebrina Warren-McCollum on
5
I came to purchase a queen size bed and not only was I greeted at door by a wonderful smile, but very strong help. Not only purchase of bedding, she was able to to assist me with other needed materials that would help my sleeping to be comfortable. I highly recommend coming to this store. I greatly appreciate her time and help. Thanks!!!!!
Reviewed by Sharrod Mangum on
5
I just moved here from Texas, I came in looking for a mattress immediately. I need something in my price range. Once we figured out what type of mattress I needed, ALVENIA made the process so swift and easy. One less thing for me to stress about. Thank you!
Reviewed by T. Trout on
5
Ms.Alvenia did a great job. Works hard to ensure a pleasant experience: close to home!
Reviewed by The Davis Ministry on
5
I experienced great customer service!! I highly recommend mattress warehouse. The customer service representative Alvenia exuded a high level of professionalism throughout the entire process. I was very pleased!
Reviewed by Karen Hill on
5
My experience was so wonderful with Ms.Corneice so wonderful. She welcomed me as soon as I walked thru the door. Also she was very patient and walked me thru everything. I will definitely come back.
Reviewed by Abdoul Badarou on
4
Normal experience
Reviewed by Nikki Addison on
5
I have to share the excellent customer service I received today! My husband & I we’re both looking for mattresses. We had no clue as to what type, style or mattress we needed for better rest. Well, Ms. Corneice completed a sleep style analysis on us to determine what style promoted better rest for us both. It was eye opening and I appreciated her going the extra mile. Then Ms. Alvenia provided detailed information based on the sleep study to include the bells & whistles of each recommended type. They practiced social distancing and had the paper strips available for us to lay on & test the mattresses. They were so friendly, personable, kind and shared the benefits of proper mattresses and the accessories such as mattresses protectors. We were so grateful for their time, education and professionalism. And guess what- we walked out with a queen & king mattress...a adjustable base and the mattress protectors! The best money spent because our concerns mattered and they provided excellent customer service! Stop by this location and check these ladies out... proper sleep is so important.. and they will take care of you. Thank you so much ladies!! #YallRock
Reviewed by Kelli C. on
4
Lucy gave me great customer service today!
Reviewed by Ms. Webb’s Education Hub on
5
Alvenia was amazing! She noticed me as soon as I walked in, was prompt and knowledgeable in answering all of my questions, and helped me to find the deal best for me! Exceptional customer service altogether!
Reviewed by Carol Motley on
5
Mr Dockett was kind and walk me threw my bed experience i didn't get this kind of service at the firm and i did not purchase anything making sure the cosmter is happy is king for this queen
Reviewed by Tracey Troutman on
5
Ms.Alvenia did a great job. Works hard to ensure a pleasant experience: close to home!
Reviewed by Felecia Kemp on
3

Reviewed by Joan Knight on
5
Went to get a bed and came out happy with my purchase. Jeff is the person to ask for because he did an excellent job helping me. He did not try to oversell me and he listened to what I wanted and helped a lot. Again very happy with my purchase and customer service.
Reviewed by Ms. Webb’s Cozy Corner on
5
Alvenia was amazing! She noticed me as soon as I walked in, was prompt and knowledgeable in answering all of my questions, and helped me to find the deal best for me! Exceptional customer service altogether!
Reviewed by M White on
5
Rhonda and Alvenia are the epitome of professionalism and good customer service. I purchased my new king mattress and received a good deal. Thank you and if the owner of the store reads this message those young women deserve a raise. I’m a legit customer too!
Reviewed by Shut Up And Say It on
5
Alvenia was the most amazing person sheshe h me find a matress for me and my wife she told us to believe in miracles and we were approved she was still so nice and pleasant I will always deal with her in this matter she even treated my daughter as her own do not lose her wonderful customer service thank you
Reviewed by happyjust Jackson on
5
The person to helped me today was Alvenia, had an amazing experience I did a test to see what bed would be suitable for me and my body. She made she I was safe due to covid as well as taking and talking to me through the full process of finding the right mattress. She was nice and very polite, I highly highly recommend.
Reviewed by Latoya F on
5
Alvenia took care of us from the time we walked through the door until we checkout. It can be difficult shopping for a mattress, but this experience was a breeze. The facility was clean and Alvenia ensured we practice social distancing and took hygiene precautions due to COVID. We did the sleep test and was provided the disposable covers for protection. Alvenia gave us the BESSSTTT pricing and she threw in a few freebies. We were going to ride to Dunkirk, but glad we didn’t. I was able to do great quality shopping in my community. Can you tell I am a satisfied customer.
Reviewed by Sara Canavati on
5
Ms. Alvenia, the manager, provided us with the most comprehensive information to make an informed desicion on our purchase. She’s not only very friendly, but also resourceful and very smart! After going to Mattress Firm, and not finding the staff helpful, we could not make a desicion so we went to Mattress Warehouse and it was the best desicion we’ve made in many months. Please ask for her advice when you get your mattress!
Reviewed by Vera C on
5
Great customer service
Reviewed by Ms. Webb’s Cozy Corner on
5
Alvenia was amazing! She noticed me as soon as I walked in, was prompt and knowledgeable in answering all of my questions, and helped me to find the deal best for me! Exceptional customer service altogether!
Reviewed by Clori Jones on
5
Alvenia is the best. She took her time to explain all of my options. She extremely knowledgeable and very professional. I took forever trying to decide on which mattress to buy but she worked with me and helped me to find the perfect mattress.
Reviewed by Nataya Beckwith on
5
From the moment I walked in the door, customer service was amazing...Alvenia was the best...gave me more then I was looking for...Very happy with my service...Go see her today for your sleep needs:)
Reviewed by Sabrina Covington on
5
Alvenia was the best. She was pleasant ,professional and very patient. I would recommend her to help you out anytime you visit the store
Reviewed by Jill Gerber on
5
Alvenia was so helpful. She explained everything and answered all of my questions. She was extremely accommodating and applied no pressure whatsoever.
Reviewed by S. Snowden on
5
This was my first time purchasing from Mattress Warehouse. What a great experience. The salespersons (Alvina and Rhonda) were very knowledgeable about their merchandise. I appreciated their professionalism and patience. I would recommend this store to anyone looking to purchase a mattress, bed, etc.
Reviewed by AM I THE ONLY ONE THAT SEES THIS on
5
Alvenia was the most amazing person sheshe h me find a matress for me and my wife she told us to believe in miracles and we were approved she was still so nice and pleasant I will always deal with her in this matter she even treated my daughter as her own do not lose her wonderful customer service thank you
Reviewed by Roe Nel on
5
Alvenia was oustanding! From start to finish. My husband and I are newlyweds and had no clue which mattress to get. Alvenia was personable and gave us an assesment and showed us what we needed. Easy to talk to and we came out with ehat we needed and mattress wise and more.Come check them out! You won't be disappointed!Thank you, Alvenia for the awesome service today we got more than we expected and will refer you all.
Reviewed by Demi Kings & Queens on
2
Bugs on display beds! Not very helpful if you know what you want!
Reviewed by Jackie Winston on
5
Reviewed by sabrina winston on
5
I came into the store looking to buy a mattress about 15 mins before closing. The manager was very friendly and took time to explain to me the different mattresses well after closing time. I’m very happy with my purchase and would definitely shop here again. THANK YOU MATTRESS WAREHOUSE! You have a customer for life!
Reviewed by Ext Entertainment on
5
I experienced great customer service!! I highly recommend mattress warehouse. The customer service representative Alvenia exuded a high level of professionalism throughout the entire process. I was very pleased!
Reviewed by James Dewitt on
5
Reviewed by Muggle BornWizard on
5
I worked with Alvenia and Corneice and was amazed with their professionalism and honesty. They both were extremely helpful and answered every question I had. I felt comfortable and not pressured which made me want to give them my business. If you’re looking for a Mattress, please stop by Mattress Warehouse in District Heights, you will not regret it!
Reviewed by Shania Gross on
5
The best service in buying a mattress ever!! Got the best deal and they work with you to give you the best quality bed for you and in price.
Reviewed by big milk on
5
Very happy with my bed several months later and got a good deal
Reviewed by Neils, R. on
5
Fantastic Customer service
Reviewed by Ebony B. on
5
This store is amazing! The ladies in this store are so helpful and friendly. This is my go to store now for all my mattress needs.
Reviewed by Kanisha Jenkins on
5
Miss Niecey was very knowledgeable, helpful, polite and pleasant.
Reviewed by Lakeisha Blue on
5
My experience with mattress warehouse was great from the friendly greeting to the mattress “fitting”!!! I would recommend anyone to come here to satisfy their mattress needs. Make sure you ask for Alvenia she’s amazing!!!!!
Reviewed by Ebony Bernard on
5
This was my first time buying a bed and the store manger Alvenia was so nice and helpful. She didn’t try to nickel and dime me. She was very honest and helped me find the right bed for me at the right price.
Reviewed by ThatPartReal with Milah on
5

The experience that I had at the mattress warehouse in district heights, md it was a pleasant experience and remarkable experience. My grandmother and I was saying we never been to a mattress store and they test out the bed like we did. We felt really welcome and it was also a positive energy in the place. Ms. Alvernia thank you for giving us a great time at your store. We will definitely come back!!!!!!!
Reviewed by A J on
5
Marie is AMAZING. She lights up the whole store. Best EXPERIENCE ever. My Mattress is so comfortable. Thanks again Marie for your wonderful customer service. BIG THANKS for everything.
Reviewed by Kristina Clark on
5
I had the best experience on Black Friday shopping for a mattress! I got an amazing mattress within my budget, thanks to Ms Neicy and Alvenia! They were the BEST the provided wonderful service and worked it out so I could get the mattress of my dreams
Reviewed by Stephen Taylor Sr on
5
Very professional and excellent customer service!!
Reviewed by Akinola elesinnla on
4

Reviewed by Mooka Morgan on
5
My experience today was great.... Alvenia was great, knowledgeably about my needs. She was on her sh••t... will send folks her way. Thanks again.
Reviewed by Norma Jones on
5
Alvenia was a great customer service provider I brought the x1 hybrid she was real knowledgeable about the mattress great personality I will be back
Reviewed by Tina Jackson on
5
Alvenia was a great help today! She helped pick the best mattress using the bedmatch system. She was very friendly and knowledgeable. The system went down a couple of times but she was very pleasant so we didnt mind waiting. I ended up getting an adjustable mattress with the base. She was great, i will highly recommend!
Reviewed by Rhonda Twyman on
5

Alvenia was oustanding! From start to finish. My husband and I are newlyweds and had no clue which mattress to get. Alvenia was personable and gave us an assesment and showed us what we needed. Easy to talk to and we came out with ehat we needed and mattress wise and more.Come check them out! You won't be disappointed!Thank you, Alvenia for the awesome service today we got more than we expected and will refer you all.
Reviewed by demi avery on
2

Bugs on display beds! Not very helpful if you know what you want!
Reviewed by Sevron Howard on
5

Alvenia was the most amazing person sheshe h me find a matress for me and my wife she told us to believe in miracles and we were approved she was still so nice and pleasant I will always deal with her in this matter she even treated my daughter as her own do not lose her wonderful customer service thank you
Reviewed by Ext Entertainment Llc on
5

I experienced great customer service!! I highly recommend mattress warehouse. The customer service representative Alvenia exuded a high level of professionalism throughout the entire process. I was very pleased!
Reviewed by Maria Elena on
5

Ms. Alvenia, the manager, provided us with the most comprehensive information to make an informed desicion on our purchase. She’s not only very friendly, but also resourceful and very smart! After going to Mattress Firm, and not finding the staff helpful, we could not make a desicion so we went to Mattress Warehouse and it was the best desicion we’ve made in many months. Please ask for her advice when you get your mattress!
Reviewed by Khaotik Lunatik on
5

Alvenia was very helpful and I am enjoying my new mattress
Reviewed by Melani Gibson on
5

Today I couldn't take my old mattress anymore and heard today was the best day to buy a mattress. I decided to stop here to check out the sales. Ms. Alvenia cordially greeted me and made me feel comfortable. She understood my needs and directed me to a great choice.
Reviewed by Tru Love on
5

Alvenia was great she greeted me with a pleasant smile an was kind . Alvenia also did a great job in selling my my mattress I am so thankful!!!!
Reviewed by Andrew Lee on
5

Alvenia did a great job helping me out with getting a great matress that fits all of my needs... And she was very professional ... I you are in the district heights area and looking for a mattress I definitely recommend her
Reviewed by Pinkey Reddick on
5

I was looking for a mattress for my son. We Had a certain budget to get it. Ms Alvenia was so pleasant, helpful, and she got us a great mattress at a great price . Thanks soooo much
Reviewed by Paula CATLADY on
5

Alvenia was an excellent sales representative. She was extremely knowledgeable and helpful with a very customer oriented attitude. She made sure we had the best bed for our needs. I would recommend other customers to her store.
Reviewed by Free Larry on
5

Thank you to Marie for her excellent service and patience. We searched from store to store all over maryland and finally were satisfied at this mattress warehouse she did an awesome job facilitating the deal. I would definitely recommend anyone looking for a mattress to stop here first. !
Reviewed by Montell Arbertha on
5

Alvenia was very professional with us she provided us with a bed match diagnosis she was very informative with information and services I look forward to many happy restful nights of sleep thank you for your help
Reviewed by cindy torres on
5

very nice, amazing customer service ! would highly recommend
Reviewed by ro henry on
5

Alvenia was great
Reviewed by tashima russell on
5

Reviewed by Kierra Johnson on
5

Alvenia was very pleasant, positive, & gave great customer service. Loved her attitude and I think she should get a raise! great work Alvenia!
Reviewed by Imani Watson on
1

Reviewed by Lovegod Booboo on
3

Reviewed by davena reed on
5

Reviewed by ousmane barry on
5

Reviewed by Debbie Ruff on
5

Reviewed by Adrienne Rich on
5

Reviewed by Lamar Thrash on
5

Reviewed by Dared Devil on
5

Reviewed by florifloriflori on
5

Reviewed by Jon Brewer on
5

I’ve been to a few locations but this one didn’t play any games. I believe her name was Ronda. She has a military background and made a great transfer to civilian life with her professionalism. My wife and I felt like the only customers there. Every thing sold was customized to our needs. Tell management to keep her around
Reviewed by L. Manuel on
5
I had no idea what I was looking for. Alvenia was went above and beyond in helping me find the perfect mattress for me. I can’t wait to have my first good night sleep on my new mattress.
Reviewed by Danae Sutton on
5
As a single mother of 3, I was so pleased with the service I received today when I came in to purchase beds for my children and myself. Rhonda made sure that we got everything from mattresses, box springs, frames, and mattress protectors. I can’t wait to refer this location to my friends and family. This location is dedicated to outstanding service and building great relationships with us customers. I highly recommend that you visit this location in Penn Station.
Reviewed by Kierra Johnson on
5
Alvenia was very pleasant, positive, & gave great customer service. Loved her attitude and I think she should get a raise! 🤗🤗🤗 great work Alvenia!
Reviewed by TAHIRA GREEN on
5
Alvenia made buying my new mattress hassle-free. She was extremely knowledgeable, patient, and friendly. I highly recommend Mattress Warehouse 20747 when you’re ready for a new mattress. Great selection and customer service!
Reviewed by Myisha Braddock on
5
Just purchased my first mattress from Mattress Warehouse at the District Heights location and I must say I was extremely pleased. With Tim’s help we found the perfect mattress. He was extremely polite, kind and very knowledgeable. He was a great salesman who never pushed the product. He simply directed us to the correct mattress for us. He is a keeper!! I also want to thank Alvenia, she was amazing as well. Alvenia and Tim make a great team, they compliment each other in the best way!!!
Reviewed by Michael White on
5
Rhonda and Alvenia are the epitome of professionalism and good customer service. I purchased my new king mattress and received a good deal. Thank you and if the owner of the store reads this message those young women deserve a raise. I’m a legit customer too!
Reviewed by Erika Cuffy on
5
The salesperson, RHONDA, was absolutely outstanding. She educated me on the different types of mattresses and it’s purpose. Rhonda was friendly and very patient while I was trying to decide on the perfect mattress for me. Purchasing a mattress from here was very easy because of her. I would HIGHLY RECOMMEND this location AND RHONDA if you want the best service and mattress for yourself.
Reviewed by robdafresh on
5
Althea initially helped me when I first came in, she was very knowledgeable & saw the confusion of all the options on my face & directed me to the sleep machine where it decided which bed is best, BEST THING EVER. It helped me pick a bed that will support me best & my neck issues. She was definitely a lifesaver. Couldn’t get the bed immediately but she offered me a price lock & a few months later I was back to purchase in cash & this time she had a wonderful assistant “Rhonda” who was very efficient even though she was training. Thank you both I look forward to much more business SOON, (not too soon)
Reviewed by Jon Brewer on
5
I’ve been to a few locations but this one didn’t play any games. I believe her name was Ronda. She has a military background and made a great transfer to civilian life with her professionalism. My wife and I felt like the only customers there. Every thing sold was customized to our needs. Tell management to keep her around
Reviewed by Donna Moore-Brewer on
5
My husband and visited the District Heights location looking to upgrade from our current queen bed to a king. Our sales rep Rhonda immediately greeted us as soon as we walked in the door. What I appreciated the most was her keen attention to detail, not only did she take her time to update us on the new technology available to help us select a newer mattress but she also keep my younger sister occupied as well. Although it was her first day she was extremely knowledgeable and proactive in given us various options. With us not moving into our knew home for sometime Rhonda assured us that we would be able to lock in the price today and have the mattress delivered at our earliest convienence. As mentioned earlier this was our second time purchasing from mattress warehouse and due to Rhonda’s diligence we were able to discover that we NEVER received our mattress protector from our first order back in 2014. Overall, we settled on a a Kingstown and will be repeat customers thanks to all of Rhonda’s hard work today. Thank you!
Reviewed by Maria Elena on
5
Ms. Alvenia, the manager, provided us with the most comprehensive information to make an informed desicion on our purchase. She’s not only very friendly, but also resourceful and very smart! After going to Mattress Firm, and not finding the staff helpful, we could not make a desicion so we went to Mattress Warehouse and it was the best desicion we’ve made in many months. Please ask for her advice when you get your mattress!
Reviewed by Andrea Cousin on
5
Rhonda was a great sales person. She was very knowledgeable about the mattress. I will definitely recommend her to others.
Reviewed by Cj Miles on
5
We had a very pleasant experience with Alvenia and Rhonda. They used our sleep match to help us fine the best mattress for our sleep style and budget. Can't wait to sleep on our new mattress!
Reviewed by Imani Perry on
1
DO NOT SPEND YOUR HARD EARNED MONEY AT THIS LOCATION!!!!!! IF YOU DO, HAVE YOUR CALCULATOR IN HAND AND KEEP ALL DOCUMENTATION!!!! THEY ONLY WORK FOR COMMISSION AND REFUSE TO TAKE RESPONSIBILITY FOR THEIR ACTIONS!!!!! DO NOT SPEND MONEY AT THIS LOCATION!!! DO NOT WORK WITH MARIA!!!!!!!I first went to Mattress Warehouse and Alveina was great. She set me up with all the beds I needed for my new home and had me at a reasonable price. The issues started the next day when Maria came into the equation and started adjusting my bill. THEY WERE OUT OF 3 BEDS until I finally got in contact with the district manager and he got the 3rd bed delivered asap. Maria and the District manager gave me a mattress protector and free delivery for the issues caused. A week goes by and I get an email from west creek financial and it has the mattress protector and delivery charges on the bill. I immediately go to the store and Alveina answers the phone and once I tell her the situation she admits that she didnt know what was going on with order and all she did was process the ticket. She also admitted that her store has these problems because in some many words Maria is incompetent to the point she is no longer able to work in the store. I waited for a week for Alveina or the District manager to call me to refund my money but no one contacted me. So I called today, 11/27/18, and Alveina clearly wanted nothing to do with the situation (even though shes the 'manager'). She stated that she was waiting on permission to approve the refund but there was a new district manager (that explains why the 1st stopped returning my calls) so she had to wait to speak to the new district manager. I then expressed my displeasure of how the situation (how I had to call her but she never called me like she said was would) and ALVEINA THE MANAGER hung the phone up on me!!!I immediately called the corporate number and the representative said that the 1st district manager had put notes in the system and that the items could be refunded. THAT EASY. No permission needed because it was ALREADY GIVEN. I guess she thought me being billed wrong would boil over and I would just go ahead and pay ( think again Alveina)!!Please if you don't have to do business here DON'T. They work for their commission and act like they have your best interest but really don't. They are really incompetent in their jobs and don't like being called out about their mistakes. DO NOT SPEND YOUR HARD EARNED MONEY AT THIS LOCATION!!!!!!
Reviewed by radamez 202 on
5
We had a great experience. The manager was pleasant and gave us great customer service. That's all we expect. Highly recommend this location.
Reviewed by catherine sims on
5
Alvenia was extremely helpful and knowledgeable with all of the difference bed options! She took her time and ran a bed match on me, to see what bed worked best for my body type and sleep style... At the end of the process I ended up buy a bed that I love! Thank you so much Alvenia!
Reviewed by Jasmine Wadsworth on
5
Alvenia was so awesome. She answered all of my questions with patience. I will definitely recommend family and friends. If you stop by, make sure you ask for Alvenia, guaranteed great customer service.
Reviewed by Sabrina Trueblood on
5
Rhonda was AMAZING! She was super helpful and got us synched up to do the BedMatch which was very helpful. She was very patient and allowed us to explore but guided us as well. She was also great with our toddler. She was very knowledgeable about the mattress and the adjustable portions as well. This was a very pleasant and speedy purchase. Alvinia ( the store manager) was very positive and knowledgeable as well. I would definitely recommend this location to my family and friends.
Reviewed by Crystal S on
5
Great Customer Service!!!
Reviewed by J Macklin on
5
Alvenia is a great sales person and very helpful
Reviewed by Henry Lancaster Jr on
5
Alvenia was very helpful and informative about your products and helped me get my mattress and box spring...keep up the good work!!
Reviewed by Carlos Cole on
5
Alvenia & Rhonda had very great costumer service skills. They were very professional and quick I was olnly here for less than 30 min and left the store Very satisfied and Happy with the prices and help that I received here today Thank You
Reviewed by Paris White on
5
Alvenia and Rhonda were the best, friendly and very helpful. We got the best deal. Thanks ladies.
Reviewed by ShaDiamond Snipe on
5
Walking into thee door Alvenia customer service was excellent. Showing and giving every option possible to satisfy the customer. Great place to get a great Mattress. Thanks for great customer service Alvenia
Reviewed by Kona White on
5
Awesome customer service!!! Both Rhonda and Alvina were extremely knowledgeable, professional and just overall great!!
Reviewed by Kevon Dickens on
5
Alvenia was the most professional and pleasant sales person I have met in a longtime. I hate actually shopping for anything because some sales people make the process so hard, but my her. She is definitely a great sales person and friendly and loves what she does. Explained everything, and I am happy to say that I am a new customer because of her. Give this lady a raise.
Reviewed by Danielle Tucker on
5
Alvenia was an excellent salesperson, knowledgeable and helpful. She suggested the bed match machine that was awesome. She found just the right mattresses for me to choose from. And I can't wait for the delivery of our beds!
Reviewed by Terri Nabiam on
5
Alvenia gave me all the options available so that I could get the bed that I wanted.
Reviewed by T'Shaka Sankofa on
5
Tim & Alvenia were very professional, courteous extremely detailed in knowledge of merchandise. There were no shaky sales pitch, & were very honest.
Reviewed by umoja99 on
5
Very helpful and very nice.
Reviewed by Ops Zone Kid on
5
Best Mattress place ever
Reviewed by Janelle Junior on
5
I had a great experience at this Mattress Warehouse. My salesperson Ms. Alvenia was very helpful and knowledgeable on what the right bed would be for me. Great customer service.
Reviewed by Tameka Edwards on
5
Was not sure what bed to buy and we had a strict budget and Alvenia stuck to our budget while providing us with the bed we needed. She was awesome. Thank you
Reviewed by BabyDoll Quia on
5
I came to purchase a queen size bed and not only was I greeted at door by a wonderful smile, but very strong help. Not only purchase of bedding, she was able to to assist me with other needed materials that would help my sleeping to be comfortable. I highly recommend coming to this store. I greatly appreciate her time and help. Thanks!!!!!
Reviewed by Mike Will on
4
Good people
Reviewed by Gloria Grayton on
5
Alvenia is very professional and knowledgeable about the product she sales. I was extremely pleased with her service. I am waiting for the mattress and accessories purchased from her.
Reviewed by norman jones on
5
Alvenia- is the best! She went above and beyond to assist me and make sure I got the best mattress that fit me. Highly recommend her.
Reviewed by Tanesha L. Dixon on
5
This is the second Mattress Warehouse I went to. Alvenia was very helpful from start to finish. She listened to what I needed costwise and also in trying to get more quality sleep. She and her manager worked well together and they were able to get my mattress delivered within a few days. This service was great and would come back!
Reviewed by Reeni Gorham on
5
First let me thank Rhonda for a great experience, she was very knowlegable about the merchandise she's selling , she took the time to explain in detail about what would be the correct mattress for me and my husband . I didn't feel rushed and that's very important , I will definitely recommend everyone I know that's looking to buy a mattress to go see Rhonda at Mattress Warehouse ! Kudos for a job well done .
Reviewed by Michael Davis on
5
Rhonda was a great salesperson. She was very knowledgable about the products that would suit my wife and I. We appreciate the time that you took to help us find a comfortable bed. Thanks again for all of your help.
Reviewed by Suzanne Bryant on
5
Alvenia was such an amazing sales person, she was very professional although we was all over the place.... I also enjoyed the bed math... She is the best .
Reviewed by Denette Knight on
5
It's no other store I rather go to then this one right here!!! Jeff was EXCELLENT with helping us pick out a mattress!!!
Reviewed by Timothy Gilliam on
5
Alvenia the best sales manager I've came across super fantastic we need more like her in th is industry.
Reviewed by Desmond Iriaye on
5
Alvenia is the best. She gave a good deal...
Reviewed by Andrew Thorns on
5
The wonderful ladies at the mattress warehouse did a wonderful job gettin me a bed.!! Alvenia and Rhonda gave me a bed test and it was a perfect match for what I was looking for, I thought I needed a very soft bed but after the bed test I took I really needed something firm but a little soft but from my experience the bed was a perfect fit if not the best fit for me. Thank you ladies.! I appreciate you ladies very much.!
Reviewed by Kevin Herod on
5
Mrs. Alvenia provided excellent service in helping me find the perfect matress for me and my family. I recomend this store to anyone in the area.
Reviewed by Danyail Keene on
5
Great patience and customer service. Thanks Alvenia
Reviewed by Ronald Nelson on
5
Alvenia was awesome with her customer service. I appreciate her honesty and it helped me and my wife accomplish getting our bed today and accessories to help us sleep better.
Reviewed by Michaeline Hebron on
5
Shout out to the wonderful ladies at mattress warehouse, alvenia and corneice for their patience, professionalism, and understanding. After a long day of let downs at other mattress places...mattress firm!!! Smh!!! These women were amazing! Recommended for everyone looking for a mattress. Go see them!!! You will not be disappointed.
Reviewed by Kayla Goodson on
5
Alvenia was incredibly helpful. We got the perfect mattress at a good price with next day delivery. I would highly recommend! Everyone at the store is so kind and friendly.
Reviewed by Malik Miller on
5
Ms.Alvenia was very helpful and helped my process of finding a great mattress for my bed set. I came in multiple times and she has helped me every time with her wonderful professional customer service.
Reviewed by Derrick Young on
5
Alvenia was absolutely great. Very knowledgeable, patient, understanding, and professional. I will be back for mire pillows and I’ll refer friends & family