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Mattress Warehouse of Columbia Crossing

Approximately 37.8 Miles from your location
6110 Dobbin Rd
Columbia, MD 21045
(410) 964-0749

Open today from 11:00 am to 8:00 pm

4.71

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Store Hours

OpenClosed
Sunday11:00 am6:00 pm
Monday11:00 am8:00 pm
Tuesday11:00 am8:00 pm
Wednesday11:00 am8:00 pm
Thursday11:00 am8:00 pm
Friday11:00 am8:00 pm
Saturday10:00 am8:00 pm

Location Description

Mattress Warehouse’s goal is to offer every customer with the ultimate buying experience and a better night’s sleep. Our Columbia, Maryland – Columbia Crossing staff is knowledgeable about all our mattresses and sleep products, to help ensure you make the best decision to improve your sleeping experience.

Mattress Warehouse of Columbia, Maryland – Columbia Crossing offers a large selection of quality name brand mattresses and sleep products. Try bedMATCH® today to help you find the perfect bed for you. We are conveniently located on 6110 Dobbin Road within Columbia Crossing II Shopping Center near REI and Eyefit Vision Center.

Nearby Stores and Restaurants:

Red Robin Gourmet Burgers, LongHorn Steakhouse, Chipotle, Mission BBQ, Old Navy, The Vitamin Shoppe

Nearby Neighborhoods:

Kendall Ridge, Long Reach

Brands sold at Mattress Warehouse of Columbia, Maryland – Columbia Crossing:

AireloomBedgearCheswick ManorComfort EssentialsKingsdownMattress 2.0NectarRoyalSealySertaSomosbedsStearns & FosterTempur-Pedic

Warranty & Return Policy

All warranties on bedding sold by Mattress Warehouse are through the individual manufacturers.

Delivery Information

All items sold by Mattress Warehouse are available for shipping or in-store pickup.


Frequently Asked Questions

Does Mattress Warehouse offer delivery?

Yes, Mattress Warehouse offers White Glove Delivery for qualifying purchases. We can also ship items for you to pick up at any store, or directly to your house. Delivery fees may apply.

Can Mattress Warehouse take away my old mattress and box springs?

Yes, Mattress Warehouse can take away your old mattress and box springs. There is a $14.99 removal fee per item removed.

What mattresses are on sale at Mattress Warehouse?

Mattress Warehouse has different sales going on throughout the year. To see what’s available as part of the current sale, visit https://sleephappens.com/collections/specials-and-sales.

What is bedMATCH® and how does it work at Mattress Warehouse?

bedMATCH® is Mattress Warehouse’s patented diagnostic sleep system that does what its competition cannot — it makes scientific recommendations on the best mattress specifically for you. Through advanced technology, the bedMATCH® system uses 18 statistical measurements and thousands of scientific calculations to determine the best mattress for not only your body type but for your sleep preferences and needs.

What if I don’t like my new mattress? What is Mattress Warehouse’s cancellation and return policy?

If you are not satisfied with your original mattress after 30 days of use, contact Mattress Warehouse to begin the process for your one-time comfort You can test out your mattress for up to one year before deciding whether you want to keep your original selection or utilize the comfort exchange program. If you use the Comfort Guarantee program, you will receive a 100 percent credit of the original purchase price to be applied toward the current ticketed price of the replacement mattress. You will be responsible for any difference above and beyond the amount of your credit once you make your mattress exchange. Certain fees apply.

If you need to cancel your order for any reason, you may do so within 24 hours with no penalty. If, after 24 hours from the time of your order, products have been shipped, but not yet arrived at your home, Mattress Warehouse reserves the right to assess both a 20 percent restocking fee and any freight charges that were incurred in shipping your order.

Mattress Sale

Visit our Mattress Warehouse of Columbia Crossing store to shop all ongoing mattress sales! Our mattress sales ensure all customers receive their perfect mattress at the right price.

Not ready to visit us in-store? Shop all of our current mattress sales online today!

Customer Service

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Reviewed by CARYL C on
4
Salesperson was very informative
Reviewed by K S on
5
Great service and salesperson was knowledgeable
Reviewed by Aaron Mhonda on
5
We got into Mattress Warehouse as the first stop shopping for a mattress. Lauren approached us and did a top down demonstration of mattresses based on sleeping patterns. She is very knowledgeable and is not a pressure salesperson. The buying process was hussle free and very smooth. She did make a call to ensure the delivery went smooth. Her manager is a great guy as well, he worked well with us.
Reviewed by Kara Patrice on
5
Wow!! I don’t even think I spent 10 minutes in here and found a mattress. I listed out to Lauren everything I wanted, and immediately she pointed us to a plethora of mattresses we could potentially get! 15 minutes and I have a new mattress now! Lauren was seriously the biggest help! Very satisfied!
Reviewed by Erin Patrice on
5
Lauren was great and very helpful!!! She led me to the perfect mattress and it was exactly what I was looking for!
Reviewed by Robert Gross on
4
The customer service was great. And they actually had everything we were looking for on-site. Nice to be able to pick out a bed. And leave with it.
Reviewed by Viewed Gaming on
5
Kevin the Assistant Mgr was great and very knowledgeable of the products he sold me! I was very happy with the speedy of delivery! The delivery guys came in and took away and set up in a very timely manner! Can’t wait till I buy my next bed!
Reviewed by Bonnie Zuckerman on
4
Reviewed by Dawn Kemp on
5
Lauren was extremely friendly and knowledgeable. I walked in just 45 minutes before they were scheduled to close and she was extremely patient and helping me find a mattress that would meet my needs.I highly recommend this location.
Reviewed by Jessica Arseneault on
5
I actually purchased here a couple of months ago and I waited a bit to see if the mattress really was all that their bed matching program said it would be. I am quite pleased to say that the bed I purchased (Serta x7 King hybrid) is great. It is a huge upgrade from the mattress I had and the service I received at this location was awesome. Having been in a few mattress stores I found some salespeople to be rather pushy and insistent but at this Mattress Warehouse location they allowed me to roll around the store and check out all the potential options with little breathing down my neck.They let me mull over my choices and helped me decide on a number of options, thoroughly explaining what to do if I ended up not liking the mattress. If you’re in need of a new mattress definitely hit up this store and take their bed matching test. Their employees are awesome and patient and you won’t regret it.
Reviewed by Amy Comisiak on
5
I had a great time shopping with Lauren. She was personable, kind and listened to my needsShe found the perfect mattress for me within minutes. She let me try other mattresses in the store but I came back to the one she had shown me. This was a great experience and I highly recommend this store.
Reviewed by Mr ES-sbai on
5
Reviewed by Tracie Potts on
5
Lots of manufacturer reps in on Labor Day who really knew the products. All, not just their own. VERY knowledgeable and took time to listen.
Reviewed by Keyra Boise on
5
Reviewed by Devin Ramsay on
5
Lauren helped my girlfriend and I with a SEAMLESS transaction. We are about to close on a house and she made the process as quick and painless as possible. SHE IS GREAT!!
Reviewed by Tracie P on
5
Lots of manufacturer reps in on Labor Day who really knew the products. All, not just their own. VERY knowledgeable and took time to listen.
Reviewed by Jessie N on
1
BEWARE!!! Zero stars would be better. Under no circumstance should you put a deposit down on a mattress. I did, was told I could get my money back; called my sales person 3 times. He never called me back. Called the store several times. Finally had someone tell me I'd get my money back in about three weeks. Three weeks have passed. DECEPTIVE and DECEITFUL.
Reviewed by Kathy B on
4
I would have given 5 stars because the manager, Brandon Day, did help me find a good mattress. The delivery was smooth as well. The following is my complaint and reason not giving 5 stars: Delivery was fine. I asked for the info (warranty/care instructions)from delivery guys. Told me have to go to store for that info. After they left, I called manager that had helped me. He said it was with them and packaging. Later he emailed me a scanned copy. In order to register mattress, I needed the law tag #. Thanks to a neighbor we had to lift mattress to get that from tag and there was the product pamphlet I had asked for, stapled to the tag! Not good that no one knew this before putting mattress down.
Reviewed by calvin m on
5
Reviewed by Adam V on
5
Laura gave fantastic customer service and was very knowledgeable of everything we tried out.
Reviewed by Leonard and Camela Williams on
5
Kevin provided me with the best customer experience! He is knowledgeable, professional, and patient. He takes his time to understand your needs and helps you meet them. It is rare experience to have so satisfying customer service experience.
Reviewed by allymle96 on
5
Had a wonderful experience here today! We used the bedmatch machine to find a mattress that both my fiancé and I liked. I like a plush mattress and he likes firm, so we went into the experience not expecting to find a compromise, but that staff was so helpful in aiding us. We left with a mattress we both agree on!
Reviewed by Dave Bond on
5
I had a Phenomenal Experience working with Kevin at this Location! He was that Assistant Manager here when we recently purchased a new mattress, and has since been Promoted to Manager at the Arundel Mills Location. He was incredibly knowledgeable, and his easy-going demeanor made the entire process smooth & simple! I would Highly Recommend both Kevin and Mattress Warehouse to anyone in search of better slumber!
Reviewed by Alexandria Richards on
5
I had a great experience with Lauren at this location! It was my first time buying a mattress, and I really appreciated her attentiveness to what I was looking for and her patience while I decided between different mattress styles. I also didn't feel like she was trying to take advantage of my novelty for the sake of a sale. She made the process super seamless and a lot less intimidating.
Reviewed by Rachel T on
5
Kevin was super helpful and a great service all around.
Reviewed by Ilse R on
5
Kevin was a great sales associate. He really helped with my purchase decision.
Reviewed by Lexxiana Z on
5
Brandon was very helpful and informative. I was originally stressed out about buying a mattress because the options are just overwhelming but he made the process very streamlined and easy. He narrowed down our best fits amazingly. Great customer service.
Reviewed by Matthew Hamilton on
5
Kevin was great. Very polite, informative and professional. Glad to buy a mattress from him!
Reviewed by Brianna Creed on
5
I had a great purchasing experience at the Columbia Mattress Warehouse. Emad was so helpful and kind. He gave me a good deal, lots of advice, and helped me with delivery options. I didn’t feel pressured or upsold as can be the case in some mattress places. He was friendly and fair.
Reviewed by Holly P on
5
Very informative salesman but not pushy.Taking precautions with the safety of consumer in mind.
Reviewed by Kamana Subedi on
5
Kevin gave me great service. Ask every time to when you go there he is the best
Reviewed by Darnell james on
5
Great mattress .... great service. Excellent financing ..
Reviewed by Shanel J on
5
Lonnie was super helpful! He was knowledgeable and listened to my sleep concerns and my budget and helped me to find the perfect mattress! My Fitbit sleep score has consistently been higher since sleeping on my new mattress. I shopped around prior to making my selection to and mattress warehouse definitely had the best deals!
Reviewed by Felipe, R on
5
Excellent customer experience with rep. They were able to match and beat Costco pricing.
Reviewed by Ruth M on
5
Great experience from the time I walked into the store. Assistant Mgr Kevin was extremely knowledgeable and helpful. Delivery was on time and quick.
Reviewed by April Morrison on
1
Do no buy a bed here! Our salesman Bill lied to us multiple times. The bed we received wasn't anything like the bed in the showroom. We can't even sleep on it! The store manager lies as well! Total scam! They inflate prices and lower them so you think you are getting a deal. They do not care about the customer once the bed is delivered! Read fine print on back of contract.Update: Sent corporate an email. No response! No call from the company! No answer at customer service phone number! Stay away from this company l!
Reviewed by Lucy U on
5
Great service very professional great price. Will be coming back for another mattress for my daughter.
Reviewed by Deanna Spence on
5
Our salesperson, Kevin was super professional and knowledgeable. Great customer service even with other customers in the showroom.
Reviewed by Laura D. on
5
Very knowledgeable salesman. Helped us make a good choice on a mattress based on our needs. Salese, but not pushy.
Reviewed by Beth Gallihue on
5
Kevin was amazing! He was very informative and gave us good info to make a great choice. He was super laid back and didn’t try to up sell us and knew exactly what we wanted. I’ll never shop anywhere else!
Reviewed by Ben Linton on
5
Great service from Kevin! He was knowledgeable, offered a fair deal, and was not pushy at all. Thanks Kevin, Go Terps!
Reviewed by Ivana Rafiq on
5
Great selections and prices. Friendly customer service. Kevin the assistant manager was very knowledgeable and really listened to our concerns. We picked out a new mattress fairly quickly with his help and we are very happy with our decision. We knew we wanted a ultra firm mattress and Kevin showed us several. Definitely recommend this location and make sure to ask for Kevin.
Reviewed by Becky L on
5
Quick and painless!
Reviewed by Scott R on
4
I bought a few mattress from this store in the past and each time they have been great.
Reviewed by Gina Bunger on
4
Reviewed by Tracy C. on
5
Great customer service, thank you.
Reviewed by Rob I on
5
Kevin the Asst Manager was very helpful
Reviewed by Penny Dittmar on
4
Great
Reviewed by Thomas H on
5
friendly, knowledgeable sales person; excellent product inventory; ability to accommodate non-standard mattress size
Reviewed by Leen Bou Nasser Eddine on
5
My husband and I are moving to a new home and out of all the places we have visited to buy things for our new home, we have not met a salesperson as professional, knowledgeable and straight up excellent at his job as Kevin! He helped us choose the perfect mattress! We went in looking for one mattress and ended up getting the most comfortable pillows we have ever slept on and another mattress for our guest room. Overall, it was a pleasant experience and Kevin was so helpful. Thanks so much Kevin!
Reviewed by Tareq nabik on
5
Good service. Gave me a discount and made the same mattress 20 percent chipper than Macy's. I saved over 500 dollars, can't complain.
Reviewed by Fred Adkins on
5
Great, friendly, knowledgeable, helpful service in working with Kevin
Reviewed by Brian D on
5

Reviewed by Damon Gasque on
5
Very professional staff. Not pushy! Addressed our needs right away. Sale completed in less than 1 hour!
Reviewed by Fred Adkins on
5
Kevin is very knowledgeable, friendly and was very helpful to us.
Reviewed by Bob Bob on
5
Kevin (assistant manager) was very helpful. We have three kids, Kevin helped to entertain them while we shopped. Kevin also worked with us to find the best savingsAlso, the showroom was big with plenty of mattress selections. I recommend Mattress Warehouse in Columbia
Reviewed by Deborah Gallman on
5
Kevin’s service and help was Great. I was very happy with the product and service. I bought 3 queen mattress sets. Thank you Kevin!
Reviewed by Valarie Ladson on
5
Kevin Horowitz was the most professional and wonderful salesman ever 100 percent and I will refer him to others . Thanks for everything
Reviewed by Brenda Omps on
5

Reviewed by James Keammerer on
5
Came to look around and was shocked at how affordable/high quality the mattress pieces were. Got a really good deal! Ask for Kevin as he was so helpful along the way is ensuring we got a mattress that matched our needs in both support and affordability. Need a mattress? Look no further!
Reviewed by Jasmyne Acker on
5

Reviewed by Helen Rommel on
5
Our experience was great! We came in to look for our first king size mattress, not knowing to much about mattresses and Kevin was so helpful! He showed us many options in our price range and was very knowledgeable! We will for sure be back to buy another mattress in the future! Thanks so much Kevin!!
Reviewed by Erik Foster on
3
You can get what your looking for at the store.
Reviewed by Phia Smith on
5
Tom was fantastic! Gave us a great price and very helpful.
Reviewed by Marneisha Freeland on
5

Reviewed by Jorge Sanchez on
4

Reviewed by Lorna Evans on
5

Kevin, Asst Mgr, was attentive to my interests and worked patiently with me in finding the right mattress. Made my visit pleasant and not rushed!! Kudos to Kevin! Need more folks like you!!
Reviewed by Kim Leaman on
5

Kevin was very helpful and took the time to explain differences in models to me. I was able to decide quickly and am very excited and hopeful my back pain improves. Thanks Ksvin!
Reviewed by Tom Benner on
1

Aggressive sales environment, don’t really know what your gonna get. Bought a mattress online instead and love it!!! LOL Mattress Warehouse responded to me offering help. Not asked for and not welcome. Reviews are posted because your store failed in the past. You may not fail next time but nothing you can do or say now will change that experience. Instead of bothering me work on ways to improve yourselves. Thnx
Reviewed by Eric H on
5

Kevin here was great and let me roam free to try out many mattresses so I could find the right fit. He got me a great deal and was very respectful. Would highly recommend this place as they have good name brands here. Not sure how accurate the bed match is, I tried it twice, once at a different Mattress Warehouse, and got completely different results. Will update my review after everything is shipped and settled.Update: Turns out both pillows are too thin for proper back sleeping, and the mattress is too firm. My throat was hurting in the morning and my roommates complained of snoring. I never snored the entire last year with a bigger pillow. Basically I have no idea how to pick out the correct things, and was going on my initial feel which was not the same as long term. It costs 5 for a mattress comfort exchange, so I will most likely be switching to a softer bed. I'll update this again sometime in the future if anything changes.
Reviewed by Tim Breidenstein on
5

Kevin was very helpful and knowledgeable, patient and made buying a new mattress easy. We love our new mattress.
Reviewed by Fran Breidenstein on
5

Kevin was very knowledgeable in helping us make our selection. We were happy with our experience and our mattress.
Reviewed by Teresa Farrell on
5

Haven’t bought a mattress in 19yrs so there was a lot of new features and technology to learn. Completed an analysis and Kevin was patient and knowledgeable. One thing I know for sure is don’t wait to long to purchase a mattress. My new one is life changing!
Reviewed by Lashelle Davis on
5

Kevin was very knowledgeable and very helpful.
Reviewed by Joong Kim on
5

Great products and service. Kevin was great. Was considering ordering on line for our two mattresses but so glad we went. Don't know why we even considered buying somewhere else.
Reviewed by Kaitlyn Stevens on
5

Very great experience shopping here. Enjoyed the customer service provided. Yeah he price match and financing options are a god send for the products available.
Reviewed by Susan Sciannella on
5

Excellent choices, great prices, courteous, friendly and knowledgable staff. Kevin the asst. mgr. was outstanding to work with. We got a great deal on 2 mattresses.
Reviewed by Charlotte Cook on
5

very pleased with this mattress location. I bought my two grandson's mattress here in October, 2017. My granddaughter moving to a new location and needed a mattress. Of course i took my previous receipts from the grandsons with me, and of course i received an excellent price for her mattress.
Reviewed by as stoltz on
1

I went looking for new mattress after talking to Serta about their icomfort hybrid collection that mattress warehouse was supposed to carry turns out they only have idirection. Anyway the very older man named Lonnie in the store seemed ok at first but when i started asking about softness he JUST refused to tell me what was a softer mattress instead kept blabbing about support and saying you really cant say soft or firm its support really...... when you go on the Serta website it rates the mattress from a scale of firm to medium to soft what would u call that???? overall a very negative experience with this annoying old man who refused to give me a straight answer not only that he started trashing mattress firm which i thought was irrelevant AND unprofessional. i would buy from mattress warehouse just NOT from this old man tho. Thumbs Down ALL the way when i comes to customer service. Dont know what is SO difficult about telling me what mattress is softer. There goes a sale You might have had
Reviewed by Rose Kaub on
5

I knew what I wanted when I walked into the store and I was in/out in under 20 minutes! The bed was delivered two days later, as scheduled. Kevin, the Assistant Manager was professional and courteous and didn't try to upsell me. He offered his advise and left it at that. The team that delivered the bed showed up on time, didn't leave any trash and were also professional. We will definitely return to this store for future needs.
Reviewed by Ann Jones on
5

Kevin was so patient working with me and my daughter to find just the right mattresses to meet our individual comfort needs
Reviewed by GiGi Arnone on
5

Reviewed by Francisco Leyva on
5

Kevin was great! Excellent service!
Reviewed by Jason Ryans on
4

Reviewed by Ms Nika on
5

Mattress warehouse was really helpful in finding me a mattress/power base to fit my comfort needs in a mattress. They gave great costumer service , reasonable price range that I was looking for and delivery was on time.
Reviewed by Dian Huang on
5

Excellent Service and high quantity of mattress. This is my best experience compared with Ashley and other companies. Go and try it your own, you will like their service.
Reviewed by Quintone Wallingford on
4

Reviewed by calvin manduna on
5

Reviewed by Fosod Wasson on
5

Reviewed by Albie Walls on
5

Reviewed by Jorge Sanchez on
4

Reviewed by moto phone on
3

Reviewed by Wayne Howard on
4

Reviewed by Kendra Seto on
5
Highly recommend purchasing your next mattress from Mattress Warehouse of Columbia Crossing. Ask for Lonny who’s extremely professional, knowledgeable, patient and doesn’t hard sell. He walked me through the mattress analysis then onto 5 beds to try out, purchased tempurpedic and look so forward to the best sleep ever moving forward.Entire staff is friendly but Lonny stands out.
Reviewed by Gaming Zebra on
5
Kevin the Assistant Mgr was great and very knowledgeable of the products he sold me! I was very happy with the speedy of delivery! The delivery guys came in and took away and set up in a very timely manner! Can’t wait till I buy my next bed!
Reviewed by Tom Benner on
1
Aggressive sales environment, don’t really know what your gonna get. Bought a mattress online instead and love it!!! LOL Mattress Warehouse responded to me offering help. Not asked for and not welcome. Reviews are posted because your store failed in the past. You may not fail next time but nothing you can do or say now will change that experience. Instead of bothering me work on ways to improve yourselves. Thnx
Reviewed by Teresa Farrell on
5
Haven’t bought a mattress in 19yrs so there was a lot of new features and technology to learn. Completed an analysis and Kevin was patient and knowledgeable. One thing I know for sure is don’t wait to long to purchase a mattress. My new one is life changing!
Reviewed by Danielle Baldwin on
5
Kevin was great he found me a great mattress at an exceptional price with free delivery and a boxspring! My first time mattress shopping and it was a superb experience !!
Reviewed by Carolyn Sullivan on
5
Kevin was very helpful!! A great experience mattress shopping.
Reviewed by Daman Cox on
5
Kevin was great and extremely helpful in finding a great mattress fit. Was an easy and smooth process. Was very flexible and was willing to work with us to get a great deal.
Reviewed by Shobon Studios on
5
Good prices and the mattresses absolutely delicious. King-size taste the best. Ate like six of them.
Reviewed by Sylvia Rivera on
5
Experience was much better than I expected! Kevin was great at walking us through our options and explaining the difference between mattress types as well as the options within a brand. Happy with our selection, they were transparent with the price and were able to do delivery within 2 days!
Reviewed by Luke Arriaga on
5
Kevin gave me a great deal on a rize memory foam mattress. He helped me figure out the best options and explained all my options. I would definitely go see him again!
Reviewed by Courtney on
5
First-time mattress buyer: I had a pleasant experience. Didn't get pushed to purchase anything, but Kevin was very helpful in detailing multiple products, for my information. He also helped me find some discounts, which was a huge plus.
Reviewed by Durv Viswanathan on
5
Very helpful and knowledgeable about mattresses. Helpful, professional, and insightful service!
Reviewed by Jim Smyth on
5
A great selection and staff. Kevin was very knowledgeable and helpped us find exactly what we needed and we saved a prety penny over the other prices we found. Thank you for making a tough task enjoyable.
Reviewed by Ted Duncan on
5
Got a great deal from Kevin. He really knew his stuff.
Reviewed by Jackie A. on
5
Kevin the assistant manager was great. I am a return customer and always satisfied.
Reviewed by Carol Cannon on
5
Just like buying a car, you want the salesperson to not BS you. Kevin, the assistant manager, was fantastic. I knew I was getting a Tempurpedic and had narrowed it down to one at another store. After lying down on what I thought was my choice, he didn't BS to get something more expensive. He gave me the facts on how my choice would be with my sleep habits, preference and even body weight. This store is bigger so it had a wider selection to choose from. I believe I got exactly what I wanted and they deliver the next day. Plus the buying process took less than an hour. I got stuff to do, man.
Reviewed by janna freeman on
5
Kevin, the Assistant Manager, went out of his way to identify the perfect mattress over the phone! He researched a purchase I made 10 years ago and identified a like product in today's inventory. Like product but even better. Resourceful, creative, patient and super customer service. Thank you for helping my move across the country less stressful.
Reviewed by Jason Berger on
5
Great experience at mattress warehouse! Kevin was extremely professional and took his time to get us the right bed. The whole environment was one of establishing relationships for repeat service.
Reviewed by Brett Trammell on
5
Kevin was a big help. We thought we wanted a mattress in a box but quickly realized after laying on a few of them, none were suitable for us. After explaining to Kevin what we were looking for, he pointed us in the right direction and helped us get the mattress we wanted within our budget. Thanks again Kevin!
Reviewed by Rosemary Fitzgerald on
5
Kevin was extremely helpful in helping me select a new mattress. Very professional and friendly. I would highly recommend him as a salesperson
Reviewed by Rose Jose on
5
Kevin, the assistant manager, was very informative and helpful when selecting a mattress. He gave us a great deal! We highly recommend this place.
Reviewed by Rona Foster on
5
Really good experience. Store has a good selection and knowledgeable sales representatives. Kevin, assisted us with our purchase. He wasn't pushing, but really helpful and informative. We bought a matress set at the price we expected to pay.
Reviewed by Anthony Lesher on
4
4/5 would go again, but I'm not going to need to because I got a tempurpedic mattress and apparently they last for 40 years according to the staff at the store. Overall decent experience nothing amazing or above and beyond just decent.
Reviewed by wysperkid91 on
5
Amazing experience!!! Kevin helped me out purchasing my first bed!!!! Highly recommend getting a bed here!!!!
Reviewed by Ramon Ortiz on
5
Thanks Kevin to help us find the perfect matress and a great deal.
Reviewed by Leonard Williams on
5
Kevin provided me with the best customer experience! He is knowledgeable, professional, and patient. He takes his time to understand your needs and helps you meet them. It is rare experience to have so satisfying customer service experience.
Reviewed by Laurie Kight on
5
Kevin was awesome to work with! We tried many mattresses until we found the perfect one that matched our comfort and budget. Thanks Kevin!!!
Reviewed by Steven Rosen on
5
We purchased a new King sized mattress from Barb; hands down one of the best salespeople we've ever dealt with for any purchase (not just mattresses). I am a picky consumer, and Barb was super patient, knowledgeable, not at all pushy and very helpful. A wonderful experience; I would highly recommend this store and Barb to anyone interested in a new mattress.
Reviewed by Debbie Goldberg on
5
We had a very good experience at Mattress Warehouse in Columbia. Kevin, the assistant manager, helped us and took a lot of time to help us select our mattress. They carry many brands and we were able to get a great deal. Highly recommend this store and location!
Reviewed by Tracy O'Connor on
5
I feel like buying a mattress is like buying a car...not fun! However, at this specific location it was a pleasant experience. No pressure. No gimmicks. I recommend this location and Lonny. He knew his stuff and got us matched with the right mattress. He did not try to up-sell us, but just get us what was right for us! We did have a small problem with delivery, but Lonny took care of us and made everything right! If you are ready for a new mattress....start here first and ask for Lonny!
Reviewed by Michelle Kline on
5
Thank you to Kevin for a solid buying experience. He worked with us to find a bed that suits our backs and our budget. My husband and I can be pretty cynical when mattress shopping, so this was a pleasant surprise.
Reviewed by Life's Good on
5
Kelvin is the kindest, most knowledgeable salesman ever. Though I was in a mattress store, Kelvin made me feel at home.
Reviewed by Kate English on
5
Very nice
Reviewed by Carldell James on
5
The sales representative was very helpful and patient. He helped me pick out a nice mattress for my futon. I was very happy with my purchase. I would definitely recommend this location to anyone looking to buy a mattress.
Reviewed by S M on
5
Lonny & Kevin were so helpful and helped us find the perfect mattress for us. The bedmatch made a difference in discovering our best mattress and was instrumental in the proper selection for us. And we got a great deal as well. No other company can compare to them.
Reviewed by Barry Fox on
5
Excellent service from Kevin (asst Mgr) .
Reviewed by Cheryl Mannon on
5
Had a great experience with Asst. Mgr. Kevin. Very nice, very helpful. Good store, we'll be back.
Reviewed by David Daniels on
5
Well....Well.... Well.... I dealt with Barb and Kevin. I first came by on 4/5 with my family looking for a King sized mattress. I recently purchased a new bedroom set and needed a new mattress. However, I was not interested in purchasing just any mattress. I visited Macys, Costco, Sam's Club, JCPenney, a few Mom/Pop shops, MF, Sears,etc. This is was the 11th mattress store (4th MW) I visited over the past few weeks. When I entered this location, Barb introduced herself and immediately provided my wife and daughter attention (asking my daughter about where she wanted to attend college and what types of beds interest my wife). Barb provided us pillows and allowed us to try a variety of mattresses. BTW, BARB was GREAT ! Barb was very receptive and thoughtful, she made suggestions and provided expertise regarding the mattress types in the store. I expressed to Barb that I liked the mattresses (Sealy Silver Chill, Sealy Copper II, Serta elite X7 hybrid, etc.), but I needed time to think before making such a large purchase/investment. Barb expressed that I take my time and she would work with me. Later, she introduced my family to Kevin. KEVIN WAS AWESOME ! I told Kevin and Barb that I would return after doing some research and thinking about the purchase. Well.... I returned 4/7, we did a "Sleep test" with my wife, received the results and used that as a guide for beds. Well at this point my wife and I disagreed with the type of mattress that we needed to purchase. I wanted "Firm", she wanted "Medium/Soft". Kevin mediated between us both and allowed us to make a rational long-term decision regarding a mattress. We both (the wife) had many ideas but Kevin was able to guide us into making suitable decision. Kevin provided his expertise but didn't appear pushy or nonchalant. Needless to say, Kevin saved our relationship, provided a great SERTA hybrid mattress, and made us feel relaxed about a stressful purchase. I would definitely return to MW for my future mattress and pillow needs. THIS MATTRESS WAREHOUSE IS AWESOME !
Reviewed by Gloie Wall on
5
I had a wonderful time picking out my new Temperpedic Queen size mattress with the assistant manager Kevin. I already had a 15 year old Temperpedic so I knew I wanted to replace it with a new one. Kevin was very knowledgeable and helpful. I spent quite a while trying out various mattresses. I was happy when he said it could be delivered in just a few days. The delivery men were amazing. They showed up a little before they were scheduled and set up my new mattress, put on the free mattress protector and took out my old mattress within 10 minutes. My only problem is I need to find the serial number to register online.
Reviewed by tbezzle Trock on
5
Hey walked just looking aroung and ended up buying a bed. Thanks to Kevin he was able to help me figure out the best mattress for my body and posture and his expertise was really helpful in me picking my new bed. Thanks for the help.
Reviewed by Leanne Watts on
5
Great experience! Our salesman Kevin was friendly, super helpful and very knowledgeable. He showed us several options all of which would meet our needs, and was very patient as we made our decision. Highly recommend!
Reviewed by Charles Dyson on
5
We worked with Kevin on finding a new mattress and had an outstanding experience! He did a great job finding out what type of mattress would fit us best based on our preferred sleep positions and offered us multiple options to choose from. It was clear that his goal was to help us find the best match for our sleep and our budget.
Reviewed by Mial Muhammad on
5
Wonderful experience shopping there. The Manager Tanya was professional, courteous, knew the merchandise like the back of her hand and gave me a great deal. I would recommend this store to anyone who's looking to purchase a mattresse and bed!!!!!
Reviewed by John Li on
5
Very positive experience with sales assistant manager Kevin, he is very patient, knowledgeable and professional. Since we walked in the door, he explained the differences of different options in detail and gave us useful suggestions considering our budget. We end up buying one king and one full size mattress, now waiting for the delivery, hope it goes smooth as well. Overall very satisfied and highly recommended.
Reviewed by Jake Simmons on
5
Kevin is a true pro! Friendly, down-to-earth, highly experienced, articulate, patient but attentive...he made the process easy and enjoyable! Happy to be sleeping soundly on my new Nectar. Thank you again, Kevin!!
Reviewed by Jim Elliott on
4
Kevin H., Asst Manager, was amazing. Great topic knowledge, very helpful and patient when we had trouble comparing options. Whole process was a delight!
Reviewed by Adam VB on
5
Barbara (regional sales manager) is extremely knowledgeable and was able to deliver a pleasant shopping experience without ever applying pressure.
Reviewed by Leslie Ridley on
3
Felt pressured to buy right now!
Reviewed by Caryn Gordon on
5
Great experience! I worked with Kevin who made the process of buying a mattress easy!
Reviewed by Carol Koch on
5
Thanks to Barb for a nice purchasing experience. You were informative, patient and pricing was great!
Reviewed by Josh Brady on
5
My fiance and I had a great experience here working with Kevin! We were unsure of what type of bed we wanted so Kevin took his time and helped us figure out which type we preferred instead of trying to upsell (which is typically a dealbreaker for me). We ended up purchasing a king and would definitely recommend going here for great service and great prices!
Reviewed by Daniel McDonald on
5
We are a young couple who just made one of the best purchases together! We finally decided to throw out our old college mattress and box spring combo to upgrade to our new bedgear king mattress. Lonny is the man, great guy and very helpful in finding the right quality at the right price point! Highly recommended!