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Mattress Warehouse of Reading

Approximately 123.6 Miles from your location
3225 North 5th Street Hwy
Reading, PA 19605
(610) 921-9710

Opens next at 11:00 am on Wednesday

4.86

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Store Hours

OpenClosed
Sunday11:00 am6:00 pm
Monday11:00 am7:00 pm
Tuesday11:00 am7:00 pm
Wednesday11:00 am7:00 pm
Thursday11:00 am7:00 pm
Friday11:00 am8:00 pm
Saturday10:00 am8:00 pm

Location Description

At Mattress Warehouse, we are highly dedicated to matching you with the perfect mattress. Our Reading, Pennsylvania staff is knowledgeable about all our mattresses and sleep products, to help ensure you make the best decision to improve your sleeping experience.

Mattress Warehouse of Reading, Pennsylvania offers a large selection of quality name brand mattresses and sleep products. Try bedMATCH® today to help you find the perfect bed for you. We are conveniently located on 3225 North 5th Street Highway next to Plato’s Closet.

Nearby Stores and Restaurants:

Alebrije Mexican Restaurant, Subway, Harbor Freight Tools, McDonald’s, Wendy’s, Big Lots

Nearby Locations:

FirstEnergy Stadium

Brands sold at Mattress Warehouse of Reading, Pennsylvania:

AireloomBedgearCheswick ManorComfort EssentialsKingsdownMattress 2.0NectarRoyalSealySertaSomosbedsStearns & FosterTempur-Pedic

Warranty & Return Policy

All warranties on bedding sold by Mattress Warehouse are through the individual manufacturers.

Delivery Information

All items sold by Mattress Warehouse are available for shipping or in-store pickup.


Frequently Asked Questions

Does Mattress Warehouse offer delivery?

Yes, Mattress Warehouse offers White Glove Delivery for qualifying purchases. We can also ship items for you to pick up at any store, or directly to your house. Delivery fees may apply.

Can Mattress Warehouse take away my old mattress and box springs?

Yes, Mattress Warehouse can take away your old mattress and box springs. There is a $14.99 removal fee per item removed.

What mattresses are on sale at Mattress Warehouse?

Mattress Warehouse has different sales going on throughout the year. To see what’s available as part of the current sale, visit https://sleephappens.com/collections/specials-and-sales.

What is bedMATCH® and how does it work at Mattress Warehouse?

bedMATCH® is Mattress Warehouse’s patented diagnostic sleep system that does what its competition cannot — it makes scientific recommendations on the best mattress specifically for you. Through advanced technology, the bedMATCH® system uses 18 statistical measurements and thousands of scientific calculations to determine the best mattress for not only your body type but for your sleep preferences and needs.

What if I don’t like my new mattress? What is Mattress Warehouse’s cancellation and return policy?

If you are not satisfied with your original mattress after 30 days of use, contact Mattress Warehouse to begin the process for your one-time comfort You can test out your mattress for up to one year before deciding whether you want to keep your original selection or utilize the comfort exchange program. If you use the Comfort Guarantee program, you will receive a 100 percent credit of the original purchase price to be applied toward the current ticketed price of the replacement mattress. You will be responsible for any difference above and beyond the amount of your credit once you make your mattress exchange. Certain fees apply.

If you need to cancel your order for any reason, you may do so within 24 hours with no penalty. If, after 24 hours from the time of your order, products have been shipped, but not yet arrived at your home, Mattress Warehouse reserves the right to assess both a 20 percent restocking fee and any freight charges that were incurred in shipping your order.

Mattress Sale

Visit our Mattress Warehouse of Reading store to shop all ongoing mattress sales! Our mattress sales ensure all customers receive their perfect mattress at the right price.

Not ready to visit us in-store? Shop all of our current mattress sales online today!

Contact Us

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Reviewed by TOM S. on
5
HOWARD WAS AN EXCEPTIONAL SALESMAN, HE SPENT A LOT OF TIME HELPING US PICK OUT OUR NEW MATRESS
Reviewed by Lovely Jackiee on
5
Howard was AMAZING to work with, he showed us a couple different mattresses until we found the prefect one for us, in less then 30 mins we were walking out the door with our brand new bed for an amazing price thanks to him!!!
Reviewed by michael Dietrich on
5

Reviewed by michael Dietrich on
5

Reviewed by Libertad es Jesús Luz Soberal on
3

Reviewed by Libertad es Jesús Luz Soberal on
3
Reviewed by Emanuel Rodriguez on
5

Reviewed by Emanuel Rodriguez on
5

Reviewed by S F on
5

There was a good selection of mattresses, and the prices were very competitive. The manager, Howard, was incredibly helpful and friendly. He didn't try to pressure me into buying anything. I ended up buying two new mattresses from them this summer.
Reviewed by Becky Kirlin on
5

Pressure free buying with Howard who is very informed and helps guide your purchase expertly. Very helpful! Will never buy from anyone else! Go see him now!
Reviewed by Mike Frey on
5

Reviewed by Mike Frey on
5

Reviewed by Donna Crouse on
5

Howard was very helpful and knowledgeable in every question we asked.
Reviewed by Rosa Barrera on
5

Mr Howard very patient and intelligent about mattreses. Nice man, nice price. Very good.
Reviewed by Nan and Pop on
5

Selection (Mattress Warehouse) = Great.Prices (Mattress Warehouse) = Great.Service (Howard Wakefield) = Great.Delivery (Forgot their names) = Great.Bed Set = Great.Could not be happier with everything. Thank you Howard and Mattress Warehouse on 5th St Highway!
Reviewed by Ricardo Nieves on
5

Bad experiences in the beginning leads to world class delivery, customer service and pro-active management leadership in the end. While I could’ve blasted my experiences all over the place, my actions and words would have been reckless…and I’m glad I handed over my concerns to the Mattress Warehouse management team.They were equally disappointed and quite frankly embarrassed to hear my experiences. They shared my concerns all the way to the top and didn’t ignore the impact. They stepped up, took control of the situation, stood behind their values and brand and turned things around 180 degree. They recovered successfully and we were able to isolate this issue.Having purchased from them before and have a good experience I knew something was off and together, collectively, we made the customer loyalty and buying experience even stronger. We’re both better off for it. And when it comes time to buy again – I can rest assured Mattress Warehouse literally has my back. So a word to the wise, allow a company to advocate and consult with you and in the end you’ll be unimaginably surprised. I love my purchase and don’t regret my decisions at all. The store manager didn’t disappoint nor did the management team. Good things do happen to those that wait. Great job guys! Absolutely fantastic! My faith is renewed and they kept their promises.The only problem now is that my bed is too damn comfortable and I don’t want to get out of it. But that’s on me. Best purchase ever, from a great company that says what it’s going to do and does what it says. They talk the talk and walk the walk and back it up. That to me speaks volumes!! Great company and wonderful people who truly care.
Reviewed by Greg The Hunter on
5

Brilliant! Wife and myself were out looking for a new mattress which like most people we hate doing. We were doing the 5th St Highway run and were pretty much over it! I then remembered (though my wife says it was she who remembered so I guess I'm wrong ha, ha) my one buddy telling me about the place he got his and the guy they jokingly say they imported from across the pond to help customers. I called my buddy and he gave me the stores name. We went in and there was Howard from across the pond. He was helpful, knowledgeable, friendly and funny - wife says I need to add charming too but I won't ha, ha! We spent about an hour there and it was a pleasure as Howard would say. We got a great bed, great price and great service and no BS! Delivery was quick and easy and the delivery guys were very professional. Thanks Howard and if I see you in the pub I'll be sure and buy you a pint buddy - that means mate in your language ha, ha. Best mattress store in Reading!!
Reviewed by Dan B on
1

Not very willing to extend credit.
Reviewed by Sharon Kulp on
5

My first experience at Mattress Warehouse was February 2016, when I purchased a king size mattress set. Howard, had helped me decide on a Serta mattress set and gave me a great deal! Now a year and a half later, shopping for a mattress set for my daughter, I went to a different place and was taken back by a price quote given to me on a queen set. I left that place and went right back to Mattress Warehouse. There was Howard! He again gave me great service and a great price!! Thank you so much!! I'll see you again in February to get another set for my other daughter!!! #HowardisGreat
Reviewed by nathan zele on
5

Very affordable mattresses and helpful employees
Reviewed by Jack Smith on
5

Reviewed by Nan Linda L on
5

As a rule I'm not a review writer, preferring word of mouth, but in this case I want to shout it from the highest mountain. I went in to the 5th St Highway store today and had an experience that made me want to turn to the web to share. When I went in I was hoping to find replacement wooden slats for my old twin bed. I tell you I've searched everywhere and they can't be found! Howard the manager said he was sorry but his company didn't carry them and he didn't know who did. I was about to scratch another place off my list when Howard suggested a bunk board. I'd never heard of such a thing. He sat down and explained to me how it would fit in my existing frame and wouldn't move or break the way slats do. He then showed me what it was and told me it was - SOLD and problem solved! Howard then spent 10 minutes politely and patiently asking me about the bed frame design to be sure it would fit. All this for an old lady and ! He then had me drive around the back where his stock man Mich took to tying the base to the roof of my car. Howard saw my concern and assured me "Mich hasn't lost one yet" and thankfully I'm testament that Mich still hasn't. Both gentlemen were lovely and both experts in their respective fields. Of all the mattress places in the area these gentlemen are head and shoulders above the rest. If you need anything bed related go to Mattress Warehouse on 5th Street Highway and have Howard help you! To the owners of the company; your people are your best asset in business and Howard and Mich are exceptional so I hope you count yourselves lucky and look after them!
Reviewed by Tech A on
5

We just purchased a matress at the 5th street location. We were helped by Howard Wakefield which I am very grateful for. I told him my criteria for a matress and he helped us find the perfect one. On sale, no less!!!! The store was tidy, the price was just right, and the customer service was spectacular. I will be buying my matresses here from now on!
Reviewed by Harley Lover on
5

10/10. :-)
Reviewed by Jose Amilcar Villacorta Martinez on
5

Reviewed by Jack Smith on
5

Reviewed by Stephanie S on
5
We knew we needed a new mattress but weren’t sure quite what we wanted. We had researched a bit online and came in based on the recommendations on here for Howard and Mattress Warehouse. We were thrilled with the service and knowledge Howard gave and you could tell he wanted to get us the correct mattress and not the one he wanted to sell which was obviously the case at another mattress location we went to! Believe the reviews, Howard is magnificent and very down to earth.
Reviewed by Autumn McGowan on
5
My husband and I had a great experience buying our first brand new mattress! Howard had a great personality. He was very welcoming and honest, he did not have a pushy salesman type approach. We told him our budget and he honored that, not taking us anywhere above it! He was also very knowledgeable about the products and we left with a great deal. We’re so thankful to have had such a great experience
Reviewed by Simon Gray on
5
I’m posting the following on behalf of my father in law as he doesn’t use computers: “Remember the good old days when a salesman cared about their customers and not their wallet? Remember the days when the salesman cared about making the customer happy, not about getting rich off the customer? Remember when salesman actually listened to you, the customer? I thought those days were long gone but Howard at Mattress Warehouse of 3225 North 5th St Highway Reading does all of that. It was like I’d been taken back in time service wise, but mixed with new technology that recommends mattresses through a computer and was designed by a bona fide sleep doctor. Absolutely astounding and wonderful. I would like to thank Howard very much for the service he provided and I sincerely hope his corporate office are made aware of how much we appreciate his diligence and kindness.”
Reviewed by Amanda Brown on
5
My fiancé and myself were looking for a new mattress and our experience at this location was absolutely peerless! We had the pleasure and I mean pleasure of meeting and dealing with the manager Howard who completely exceeded our expectation. We did a bed diagnostic test designed by a sleep doctor and a university and then got to try our perfect matches and picked the most comfortable. Both the fiancé and myself were worried the test would say we needed a super high priced mattress but Howard assured us we’d have a selection at all different prices and he was right. We fell in love with one that was on sale and only paid 00 for the mattress and box spring and has a 20 year warranty! We tried the higher priced ones too but this was the one that both my fiancé and I, as well as our budget, found to be perfect for us! Go here for your next bed, see Howard and sleep great as he is really awesome and so are his beds and prices. He also has amazing pillows and a really, really cool accent and it’s fun to try to guess where he’s from, I won’t give any spoilers here :D
Reviewed by Gaylene Pickens on
5
Howard was absolutely amazing, he helped my 81 year old mother determine what her needs were for comfort. He took his time explaining things and helping her with keeping in her budget. Best salesmenship that is so hard to find these days. He set up delivery times, and the 2 guys that delivered the mattress set couldn’t have been nicer. Set everything up for her, and said they had 10 more delieveries. Highly recommend this place. Best to this company for hiring Howard and the delivery guys. Thanks again, we’ll be back
Reviewed by Call Me Bruce on
5
This location in a word? Outstanding! From the manager Howard, to the stock guy Mitch and the delivery team who delivered our new mattress the very next day to our home, this TEAM are amazing! I’d never shop anywhere else for a mattress and if you’re reading this you are smart enough to read, so you too are smart enough not to shop elsewhere either :D Happy Holidays and thanks guys!
Reviewed by Tom Baites on
5
We received the most wonderful service from a gentleman named Howard who is the manager of this store. It was actually a delight to shop for a mattress with Howard’s help, knowledge, guidance and LACK of pressure. We did the diagnostic test that narrowed down the selection for us based on our needs for support and pressure relief. Howard took us to each bed, gave us a basic overview, then encouraged us to lay on it for as long as we wanted. He’d excuse himself so as not to make us feel uncomfortable and so we could talk. As soon as we’d get up he’d stop his paperwork and come over, find out what we thought, answer any questions we had and ask if we’d like to try the next one the computer had recommended. It was such a pleasure to have a bed salesman be so laid back but totally engaged at the same time. I would’ve expected this more from a store in the ritzy neighborhood but apparently Howard and his classiness have been at the 5th St store for over 2 years now! Talk about a diamond in the rough! *****Top marks and thank you from Tom and Lisa.*****
Reviewed by Juan R on
5
I’m a very satisfied customer. Howard was very nice and helpful without putting pressure on me. Will definitely buy from him again. Prices are good for good quality mattresses also.
Reviewed by Jen’s Email on
5
We were in need of a new queen size box spring immediately due to an incident while we were moving house - it was faulty rope and not my son or husband’s lack of tying skills I’m told by both of them *cough yes, sure, cough* Howard the sales manager was able to get us a brand new one for which was an awesome deal. Mitch, who Howard calls his stock guy extraordinaire, loaded it and tied it down securely to our vehicle allowing us to get it home without incident - they must have special rope there *looks at son and husband*. The service was awesome especially when you consider we were only spending with them. I’m not surprised at how many positive reviews this store has as they really give 110% customer service from start to finish. We will be back!
Reviewed by Denise Fisher on
5
Bought all 3 of our kids’s beds from Howard at this store and have always received great service and prices. We will be back a 4th time later this year to get our bed from him too as he has such a great range and is so friendly and helpful.
Reviewed by Travel Addicts on
5
Got a great deal on a very comfortable mattress for our camper here. We were fortunate that we needed a standard queen size although Howard told us Mattress Warehouse can get custom sized ones too. Can’t wait for our next cross country adventure, I just hope we don’t sleep through it all lol.
Reviewed by Harley Rider on
5
Howard our sales guy is a mattress guru! He got us a great bed with the help of a bed selecting machine that considers everything from your aches and pains to your sleep position and then suggests beds that are best suited for you (important it doesn’t just suggest the mega bucks ones either!). Howard then shows you these and explains why the bed is going to be right for you and what the bed will do. I’ve been waking up WITHOUT back pain since just the 2nd night on our new bed and after 15 plus years of morning (and all day) back pain!!! To all back pain sufferers go and see Howard, no prescription needed lol! Jokes aside, please do yourselves a favor as Howard and his machine are the real deal, I am pain free proof of this :-)
Reviewed by Tony The trash guy on
5
As an owner operator of a business, I probably set a higher standard than the average person, when it comes to my expectations of customer service. My interaction with the manager of this location, a gentleman by the name of Howard, was super! He was warm, friendly and no nonsense. He didn’t judge despite me being in work clothes and looking for a low price guest room bed. He gave me the kind of service that you’d expect purchasing a fleet of Ferraris not a budget conscious bed that’s to be used once a year by the outlaws. Thank you Howard and please keep up the great work and attitude and don’t let the crazies get you down buddy! Tony.
Reviewed by Heaven Sent on
5
Fabulous! From Howard Wakefield who helped us find the perfect mattress and gave us a great deal to really friendly and on time delivery drivers I can’t say enough good things about the whole process. Some highlights were that Howard gets people military discount ALL year round and takes your word on your service to your country; also liked that Mattress Warehouse is 100% U.S. owned and operated so their profits stay here. Almost all of their beds are made in the U.S. too which is very important! They actually care about customers and Howard made us feel we mattered and were so much more than a number or a $ sign. Thank you again Howard and the whole team that make up the Mattress Warehouse family team, we really appreciate it. 5 Platinum Stars.
Reviewed by Rollerblading Chimp on
5
We were looking at a queen size Serta mattress and box spring at Big Lots and were pretty much sure it was the one. We then stopped in to Mattress Warehouse in the next shopping plaza to compare and the guy there, Howard HW7602 was able to get us the current/new version with a better/higher spring count, brand new from the factory FOR LESS after a quick call to his Serta rep! Mattress Warehouse and Howard are a better deal for Serta than a big box store! They even have a really nice guy who tied it to our car for free! We still love Big Lots, but any further bedding needs we’ll be checking in with Howard HW7602 and suggest you do the same!
Reviewed by Veronica George on
5
VERY HAPPY! What we’d feared would be an ordeal was quick and painless. Howard at Reading Mattress Warehouse got us a fantastic Sealy mattress and box spring that is just divine and within our budget. Already feeling better and recommending him to family and friends.
Reviewed by Insert Name on
5
Totally outstanding! My husband went in looking for a good, not great (or expensive) guest bedroom set. He dealt with the manager Howard and got great service and a great deal. Prior to our selected delivery day my husband mentioned that he’d been told the bed was available in different heights by Howard, but my husband had just chosen the regular height. I called the store and Howard answered. I asked him to check on our order to which Howard replied that he was “more than happy to”, but could I give him a minute to boot up his computer? It was at this point I realized it was 8:45 am and they don’t open until 10 am :P. I apologized for calling so early to Howard and he said it was “no worries at all”. He checked my order and then went and measured the height of the regular set and gave me the height of the low option as well as the regular set. This is better service out of hours than most companies give you during work hours! Howard is truly an asset to Mattress Warehouse and please see this as my nomination for Howard to be employee of the month if your company has such an award as he is very deserving of it!
Reviewed by Redbull Addict on
5
Had a wonderful time purchasing from this company. Howard, the showroom manager was everything and more we could’ve hoped for. Howard was even able to arrange a line of credit for me, despite my credit being pretty much shot!! I left with 2 sets (originally I was looking for just a set for my son, but thanks to their financing I treated myself too), pillows, mattress protectors and rails. Rest assured (no pun intended) that I will be telling everyone I know about my great experiences here. Howard is a superstar and we love him!!
Reviewed by Sports Fishing on
5
I hate shopping! I hate salesmen and saleswomen! I really hate mattress shopping! I really hate mattress salespeople! But I’m leaving a 5 star review for a mattress salesman and he is a Limey no less! Howard who was our sales guy and guide is freaking fantastic! He calls it how it is, he knows his stuff so he doesn’t give you bs and you can have a helluva laugh with the guy! Example: He explains why you should buy a mattress protector cover by asking a “personal” question about whether you’d wear the same shirt for 10 days without washing it, you say no obviously and then he says why would you sleep on the same mattress for 10 years without a protector? He then asks if you’ve ever tried to put a mattress in a washing machine other than maybe during a wild party in college. We were laughing so hard but also getting what he was saying! He also showed us which beds would give us the best bang for our bucks and why, with no b*s*! If you are looking for a new bed do yourself 2 favors, one go and see Howard there on 5th St Highway and two, shut up and listen to what my man Howard has to say! Tell him the crazy fisherman sent you but wait until the deal is done to say that otherwise he’ll charge you extra for knowing me lol! Still can’t believe I’m leaving a 5 star review for a mattress salesman but he earned it! Great job Howard! Google is giving me issues with posting this so I hope I don’t post multiple times. Maybe they can’t believe I’m leaving a 5 star review for a mattress salesman either lol.
Reviewed by Work Email on
5
It was time to replace our old bed. My chiropractor suggested we see Howard at this location as he had a diagnostic machine to help you determine what type of bed you ought to get if you have back or neck issues etc. Long story short we did and ended up getting the perfect bed, pillows, protector and last but not least a lifestyle base (I can raise the head, the feet and it has a zero g option that takes all the strain off my back) from Howard. We got a great deal on great products, the whole 9 yards and it has really made a difference with my back and my husband’s neck! Though don’t worry, we will still be going to our chiropractor, just we will be in less pain when we do and much more well rested!
Reviewed by Linda Ott-Sell on
5
We had a great mattress buying experience here. The manager of this store Howard even called his regional manager and then used his employee discount (with his bosses permission) to get the mattress my son loved at a price we could afford. Thank you Mattress Warehouse, Howard’s boss (I think his name is Pete? Sorry if this is not correct) and especially Howard! We are so grateful and we will be telling everyone at our church to see you if they need a bed. God bless you all.
Reviewed by Country Gal on
5
Great experience finding THE perfect bed for ourselves thanks to Howard’s help!! He jokingly said that Mattress Warehouse imported him from across the pond to help people get the right bed. Let’s just say had they done this it would have been a great investment as he’s awesome!! All round perfect buying experience, I’d give a thousand stars if I could!!
Reviewed by Kristen Vergo on
5
My fiancé, my son Sammy and I had the best experience with Howard at the Mattress Warehouse on 5th St! We went in to a couple of other stores and were not impressed by anything, but we just figured that was the way it is when you’re buying a mattress. We walked in to Howard’s store and were greeted with a huge smile and a genuine “Hi, how are you 3 doing today?”. Howard blew us away by not only talking to us as though he gave a damn, but including our 4 year old, Sammy, Sammy means the world to us and Howard was talking to him about his toy cars and even asked if he could play with them lol. Howard was able to find us our perfect bed and a great mattress protector without destroying our budget. With delivery Howard told Sammy he could watch the truck on our computer at home through the company’s delivery tracker and make sure the truck made it safely to our house with mommy and daddy’s mattress. Sammy got such a kick out of this you have no idea!!! The service from Howard was amazing, the prices were great and the bed is soooooo comfy!
Reviewed by Raymond Zele on
5
Had read the hype on here about this guy Howard so we figured we’d drop in and see what all the fuss was about. All we needed was an occasional use twin set. Howard was straight to the point, showing us budget friendly economy mattress sets with no B*S*! Deal done! We know where and whom we are getting our next set for ourselves from and now we’re not dreading it anywhere near as much. Thanks for hooking us up Howard - you are worthy of the positive reviews on here!
Reviewed by Email Addict on
5
Howard, the manager of this store, is awesome! His knowledge and attention to your needs and wants, rather than just chasing the sale and your money make shopping for a bed with his help really easy and enjoyable. Don’t do anything until you see Howard!!
Reviewed by Courtney Green on
5
First off don’t let this company’s name fool you! The “warehouse” part of the name conjured up images of a dank, dusty concrete floored building full of mattresses wrapped in plastic and piled high - THIS IS TOTALLY NOT THE CASE!! We were so pleasantly surprised when we walked in; the showroom is immaculate, the beds are beautifully displayed. They have a huge range from the budget conscious/friendly beds at the back through to stunning hand-crafted mattresses at the front. We were greeted by a gentleman by the name of Howard wearing a suit and a big smile. We explained we were doing some ground work as we are in the process of moving and don’t know what size we want and quite what we need until we find a house to buy. Howard was great. He gave us tons of information about different types of beds, told us what to avoid and why, used a diagnostic machine to find out which beds “fit” us best etc. He explained financing and that no matter where we end up moving to they can deliver there and coincide with our settlement day. We are still a while away from moving (hopefully not too far away) but when we find our place we are set as we’ve found our mattress store and mattress expert!
Reviewed by Bowling Queen on
5
Great experience all around. Howard helped us and he was knowledgeable and gave us a great deal! I also love his “Britozzie” accent and would happily listen to him talk about anything, even shipping reports, for days lol. Shop around if you like but if you’re smart here is where you’ll buy. 11 out of 10 (extra credit for the Britozzie accent).
Reviewed by My Email on
5
My elderly mother who is 81 years young needed a new bed and the family chose me to take her shopping. We went to a couple of stores without any luck or good experiences for that matter. We then happened across this store. Howard, the manager, was friendly, courteous and understanding from start to finish, nothing seemed to be too much trouble for him, including repeating everything at least 6 times as my mother is both hard of hearing and suffering from memory loss. Howard was all smiles, spoke slowly and was so caring and patient. He even covered things we hadn’t considered such as sturdy mattress sides so my mother can get in and out of the bed with ease, the height of the bed etc. My mother was thrilled with his attentiveness as was I and she loved his accent too. Howard is a credit to the company and such a gentleman. My husband and I don’t live in Reading but we will be traveling back to see Howard for our mattress in the summer and we will bring mom along too so she can visit him lol.
Reviewed by Martin King on
5
Very smooth from selecting the right bed for our daughter with Howard’s help to courteous and professional delivery guys. Great prices too. Highly recommend this store for any bedding needs!
Reviewed by Simon Patterson on
5
We spent our Thanksgiving moving from out of state and were screwed over by another mattress company who promised but never delivered! After 2 nights on the floor because of Thanksgiving we went in search of a mattress STAT! Howard at Mattress Warehouse was able to get a brand new queen size mattress and box spring and frame straight away from his stock room! The mattress is wonderful (Biscane) and Howard was a delight despite the fact he was pulling a double for Black Friday. These guys are the real deal unlike those other schmucks! Also props to Howard, when we told him our story he asked where we’d had the problem and when we said we’d rather not say he dropped it and went back to looking at making our future better rather than dwelling on the negatives in our past, a very professional approach, we’ll done Howard!
Reviewed by Reber Family on
5
Best of Reading. We first purchased from this location a little over a year ago and Howard was awesome. Since then we’ve bought again from Howard and it has been great. We’ve also sent family, friends and co-workers to see him and they too have been looked after really well. Can’t recommend strongly enough. You won’t be disappointed. Tell him The Rebers sent you! ;-).
Reviewed by Ricardo Nieves on
5
Bad experiences in the beginning leads to world class delivery, customer service and pro-active management leadership in the end. While I could’ve blasted my experiences all over the place, my actions and words would have been reckless…and I’m glad I handed over my concerns to the Mattress Warehouse management team. They were equally disappointed and quite frankly embarrassed to hear my experiences. They shared my concerns all the way to the top and didn’t ignore the impact. They stepped up, took control of the situation, stood behind their values and brand and turned things around 180 degree. They recovered successfully and we were able to isolate this issue. Having purchased from them before and have a good experience I knew something was off and together, collectively, we made the customer loyalty and buying experience even stronger. We’re both better off for it. And when it comes time to buy again – I can rest assured Mattress Warehouse literally has my back. So a word to the wise, allow a company to advocate and consult with you and in the end you’ll be unimaginably surprised. I love my purchase and don’t regret my decisions at all. The store manager didn’t disappoint nor did the management team. Good things do happen to those that wait. Great job guys! Absolutely fantastic! My faith is renewed and they kept their promises. The only problem now is that my bed is too damn comfortable and I don’t want to get out of it. But that’s on me. Best purchase ever, from a great company that says what it’s going to do and does what it says. They talk the talk and walk the walk and back it up. That to me speaks volumes!! Great company and wonderful people who truly care.