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Store Locator Book Appointment

Mattress Warehouse of Annapolis - West Street

Approximately 50.1 Miles from your location
2091 West St
Annapolis, MD 21401
(410) 224-3220

Opens next at 10:00 am on Saturday

4.88

Book Appointment

Store Hours

OpenClosed
Sunday11:00 am6:00 pm
Monday11:00 am8:00 pm
Tuesday11:00 am7:00 pm
Wednesday11:00 am7:00 pm
Thursday11:00 am7:00 pm
Friday11:00 am8:00 pm
Saturday10:00 am8:00 pm

Location Description

At Mattress Warehouse, it’s our duty to provide you with a relaxed buying experience and an improved night’s sleep. Our Annapolis, Maryland – West Street staff is well-informed about all our mattresses and sleep products, to help ensure you make the best decision to improve your sleeping experience.

Mattress Warehouse of Annapolis, Maryland – West Street offers a large selection of quality name brand mattresses and sleep products. Try bedMATCH® today to help you find the perfect bed for you. We are conveniently located on 2091 West Street between Bray & Scarff – Appliances & Kitchens and Casual Male XL.

Nearby Stores and Restaurants:

Denny’s, Frame Shoppe, Henry M. Murray Insurance Agency – Annapolis, Holiday Inn Express & Suites – Annapolis

Nearby Neighborhoods:

Loretta Heights, Admiral Heights, Timber Creek, Forest Villa

Brands sold at Mattress Warehouse of Annapolis, Maryland – West Street:

AireloomBedgearCheswick Manor, Comfort Essentials, KingsdownMattress 2.0Nectar, Royal, Sealy, SertaSomosbedsStearns & Foster, Tempur-Pedic

Warranty & Return Policy

All warranties on bedding sold by Mattress Warehouse are through the individual manufacturers.

Delivery Information

All items sold by Mattress Warehouse are available for shipping or in-store pickup.


Frequently Asked Questions

Does Mattress Warehouse offer delivery?

Yes, Mattress Warehouse offers White Glove Delivery for qualifying purchases. We can also ship items for you to pick up at any store, or directly to your house. Delivery fees may apply.

Can Mattress Warehouse take away my old mattress and box springs?

Yes, Mattress Warehouse can take away your old mattress and box springs. There is a $14.99 removal fee per item removed.

What mattresses are on sale at Mattress Warehouse?

Mattress Warehouse has different sales going on throughout the year. To see what’s available as part of the current sale, visit https://sleephappens.com/collections/specials-and-sales.

What is bedMATCH® and how does it work at Mattress Warehouse?

bedMATCH® is Mattress Warehouse’s patented diagnostic sleep system that does what its competition cannot — it makes scientific recommendations on the best mattress specifically for you. Through advanced technology, the bedMATCH® system uses 18 statistical measurements and thousands of scientific calculations to determine the best mattress for not only your body type but for your sleep preferences and needs.

What if I don’t like my new mattress? What is Mattress Warehouse’s cancellation and return policy?

If you are not satisfied with your original mattress after 30 days of use, contact Mattress Warehouse to begin the process for your one-time comfort You can test out your mattress for up to one year before deciding whether you want to keep your original selection or utilize the comfort exchange program. If you use the Comfort Guarantee program, you will receive a 100 percent credit of the original purchase price to be applied toward the current ticketed price of the replacement mattress. You will be responsible for any difference above and beyond the amount of your credit once you make your mattress exchange. Certain fees apply.

If you need to cancel your order for any reason, you may do so within 24 hours with no penalty. If, after 24 hours from the time of your order, products have been shipped, but not yet arrived at your home, Mattress Warehouse reserves the right to assess both a 20 percent restocking fee and any freight charges that were incurred in shipping your order.

Mattress Sale

Visit our Mattress Warehouse of Annapolis - West Street store to shop all ongoing mattress sales! Our mattress sales ensure all customers receive their perfect mattress at the right price.

Not ready to visit us in-store? Shop all of our current mattress sales online today!

Customer Service

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Reviewed by Tim Hoffman on
5
We worked directly with Belinda and Wayne...My wife and I enjoyed a Great experience in the Annapolis store on Sunday afternoon, 2 AUG 2020. Both Belinda & Wayne were knowledgeable and patient. We honestly had no intention of making a purchase on our 1st visit. By the time we'd spent 45 minutes with Belinda, she had answered all of our questions and our minds were made up. There was no need to postpone the inevitable purchase of a perfect new mattress. We closed the deal and we're thankful we did. Our purchase of a new Stearns and Foster Queen Estate replaces an old Sleep Number bed. A word of caution...the sub contractor used by Mattress Warehouse to deliver our new bed would not take away our old Sleep Number bed. Despite the fact that it breaks down easily into a tiny footprint compared to that of a standard box spring mattress, the driver offered a lame & non-nonsensical excuse as to why he must leave it for us to deal with. We called the store to report this and discovered it was Belinda's day off. Despite the inconvenience to herself, she immediately drove into work and covered the store while Wayne came to our house in a personal pick-up truck to haul the old bed away. Where I come from, that's called "Outstanding Service". They earned my respect, admiration & loyalty.
Reviewed by Irie White on
5
I went into the store with my fiance and was greeted by a salesman by the name of Wayne. The absolute best customer service ever. He was very patient with us. I highly recommend going to see Wayne if you're looking for a mattress.
Reviewed by Tiffany Barber on
5
Wayne and Belinda!!!!! The customer service was very professional. They made us feel like our need were their top priority.They were very patient and helping us make a great purchase for our home. This is our mattress warehouse now!
Reviewed by Dontae Foote on
5
Had a great and wonderful experience at Mattress Warehouse. Very friendly and personable staff. Both Wayne and Belinda were beyond helpful and very knowledgeable of all information. Happy to have a found a great place to purchase my new mattress. Thanks for everything.
Reviewed by Chantel Martin on
5
I would go back again the customer service was really wonderful and polite. The in store prices were matched with the online prices. Thank You Mattress Warehouse.
Reviewed by John G on
5
Wayne and Belinda are a great team!! They are extremely knowledgeable but more importantly they are patient. I appreciated them allowing me to take as much time as I needed and to provide as much information I needed to make an informed decision. You are appreciated!!
Reviewed by Liza Moore on
5
Great experience!! Worked with Wayne and was able to find a great mattress very quickly, based on bed match technology, within my price range. Wayne listened to all my requests and did not try to oversell or convince me to buy a more expensive mattress. Definitely a great experience! Wayne was the best.
Reviewed by SECRET FLAVOR on
5
Excellent service! The absolute best place to buy a mattress in the annapolis area. Wayne was an amazing help and got us out of there with the exact mattress we wanted in under 15 minutes. Could not be happier thank you Wayne!
Reviewed by Yulonda Johnson on
5
When my friend and I walked in, we were immediately approached by a salesman who introduced himself as Wayne. He asked our names and addressed us personally throughout the buying process. Mr. Wayne was very knowledgeable and attentive to our needs. He answered every question consisely. We were amazed at how thorough he was. His Supervisor, Ms. Belinda, stepped in to help during the purchasing transaction. She too was very attentive to our every need. Needless to say, we felt good about our purchases and would recommend this store to our friends and family.
Reviewed by Nicole Downs on
5
My experience at the Annapolis store was very pleasant well informed. The people: Wayne & Belinda are most helpful and just made my visit so comfortable. With their knowledge help to choose the right mattress for me. Recommend anyone looking to buy a new mattress come here. Great
Reviewed by Ginger Andrews on
0
Helpful, nice, no pressure sales.
Reviewed by A A on
5
Lina is awesome. Great service and very knowlegable. Thank you!
Reviewed by julianna Bell on
5
Reviewed by J squad on
5
Ma’am Oluchi was a blessing to us. After spending time with us (my husband and my one and a half old daughter) she was ver professional of providing us her knowledge about all the pros/cons of all mattresses. My husband is deploying the following week and he will not have the privilege to try the great mattress we got, as we all know and this was emotional to me deeply that there are no assurance of their safety out there. There was no more vacancy for the deliver it on time however, she made a promise that my husband will be able to enjoy even a night or two before he leaves going where the mission was. The next day the delivery man called and set up a time to drop it off that day! I was very pleased and touched with her sincere action. My husband and I had a wonderful time with the kids enjoying his last few nights and had a chance to relax on the bed we’ve order. Ma’am, your company is fortunate to have you and you are a blessing to the family you have served. Again, thank you for your professionalism, caring and your outstanding service to others. God bless you Mrs. Oluchi.
Reviewed by luke roberts on
5
If you need a mattess, waynes the man to go to, was a pleasurable experience .
Reviewed by Rebecca S. on
5
Great customer service- ordered a mattress & box spring- salesman was very friendly and helpful. Bed was in my house the next day. Very pleased
Reviewed by Yee Yee on
5
Wayne was a lot of help! Very patient in my decision process.
Reviewed by Joan B on
5
great, knowledgeable sales person
Reviewed by Lindsey Frazer on
5
Tom is the man and is a straight shooter. My whole mattress buying experience was painless from start to finish. I bought the mattress on a Friday at 6 pm and it was delivered to my apartment by Saturday at 9 am. Financing was easy. I was in and out of the store in less than 45 minutes and got a hell of a deal.
Reviewed by Nathan Atkins on
5
Bought a king size bed here from Tom who was incredibly knowledgeable and helpful! He was very receptive to our needs and taught us a lot about mattress shopping.
Reviewed by J ‘S on
5

Ma’am Oluchi was a blessing to us. After spending time with us (my husband and my one and a half old daughter) she was ver professional of providing us her knowledge about all the pros/cons of all mattresses. My husband is deploying the following week and he will not have the privilege to try the great mattress we got, as we all know and this was emotional to me deeply that there are no assurance of their safety out there. There was no more vacancy for the deliver it on time however, she made a promise that my husband will be able to enjoy even a night or two before he leaves going where the mission was. The next day the delivery man called and set up a time to drop it off that day! I was very pleased and touched with her sincere action. My husband and I had a wonderful time with the kids enjoying his last few nights and had a chance to relax on the bed we’ve order. Ma’am, your company is fortunate to have you and you are a blessing to the family you have served. Again, thank you for your professionalism, caring and your outstanding service to others. God bless you Mrs. Oluchi.
Reviewed by J ‘S on
5
Ma’am Oluchi was a blessing to us. After spending time with us (my husband and my one and a half old daughter) she was ver professional of providing us her knowledge about all the pros/cons of all mattresses. My husband is deploying the following week and he will not have the privilege to try the great mattress we got, as we all know and this was emotional to me deeply that there are no assurance of their safety out there. There was no more vacancy for the deliver it on time however, she made a promise that my husband will be able to enjoy even a night or two before he leaves going where the mission was. The next day the delivery man called and set up a time to drop it off that day! I was very pleased and touched with her sincere action. My husband and I had a wonderful time with the kids enjoying his last few nights and had a chance to relax on the bed we’ve order. Ma’am, your company is fortunate to have you and you are a blessing to the family you have served. Again, thank you for your professionalism, caring and your outstanding service to others. God bless you Mrs. Oluchi.
Reviewed by MaKena Bell on
5

Reviewed by Alex Aversa on
5

Lina is awesome. Great service and very knowlegable. Thank you!
Reviewed by Jordie Hannum on
5

Lina - thank you! She provided great service. I really like how they tested us with bed match and then Lina did a great job in talking us through our best option.
Reviewed by shawntay warren on
5

Lina did an excellent job selling me a replacement mattress. She was friendly and very knowledgeable!!
Reviewed by Thomas Moore on
5

Lina was super knowledgeable about the mattresses and helped me choose a Tempur-Pedic with the proper firmness based on my body type. She made my comfort exchange very easy, and had such a pleasant demeanor through the entire transaction. I will definitely be recommending my friends and clients come to Martress Warehouse and talk to her for their mattress needs.
Reviewed by Ryan Gormley on
5

Lina was very professional. Helped us find the mattress of our dreams (haha)!!!!! Hooked us up on the best deal possible. Grade A experience. Next time we need a bed Lina will be who we come back to see!
Reviewed by Adrian Bond on
5

Lina was great. Good price and we like our new mattress.
Reviewed by Irene Langweil on
5

Lina was very helpful selecting a new mattress. Very patient w me.
Reviewed by Joe Hathcoat on
5

Lina was quick and knowledgeable. Very professional.
Reviewed by AT Cartagena on
5

Reviewed by Eva Puteri on
5

Reviewed by Jimmy Ray on
5

Reviewed by JoAnne Copper on
5

Lina - This Lady Is Awesome ! Picked my mother a wonderful mattress out today . Go check her out !
Reviewed by Debbie Kruse on
5

Lina was excellent. We wanted a mattress today. We got an amazing deal on a Stearns and Foster V Luxury top floor model. We are taking it to our new apartment today. Couldn’t be more excited. She worked with us. Very knowledgeable. Pleasant. Highly recommend this place. Thanks Lina!
Reviewed by Jacque Schrader on
5

Reviewed by MaKena Bell on
5

Reviewed by Will Hughes on
3

Reviewed by Darrell Poe on
5
Lina was very helpful and friendly with selection of mattress. Couldn't have found the right one without her. A±++++. Thank you.
Reviewed by Brittani Steward on
5
Lina was great at helping me determine the best mattress for my comfort and budget. I was stuck between Macy’s and Matress Warehouse and Lina made it very clear that my business was appreciated! I am more than happy with my purchase!
Reviewed by Debbie Kruse on
5
Lina was excellent. We wanted a mattress today. We got an amazing deal on a Stearns and Foster V Luxury top floor model. We are taking it to our new apartment today. Couldn’t be more excited. She worked with us. Very knowledgeable. Pleasant. Highly recommend this place. Thanks Lina!
Reviewed by sudha sharma on
5
Lina was absolutely wonderful! She was very informative and patient with us and she wasn’t pushy. We are glad to have her help us out!
Reviewed by Anthony Wilde on
5
Lina very good service went very well
Reviewed by Shiresse Morgan on
5
Lina was very knowledgeable, open and answered all of our questions. She gave excellent customer service and is a pleasure to work with.
Reviewed by Nina Grant on
5
Lina was fantastic!! So helpful and kind, understood there was a budget and worked with in it to find the bed that was perfect for me! Also a fun experience!
Reviewed by Anthony Lawrence Gourley on
5
Lina was very helpful and pleasant
Reviewed by Sarah Eyler on
5
Tom was very helpful and informative. He answered all of our questions and helped us pick out the best bed for our needs.
Reviewed by Yetta Boyd on
5
Lina very helpful, the best customer service.
Reviewed by Mikie Parry on
5
Tom and Lina are superfantastic! Honest sales with no pressure! I hate mattress shopping but they made it quick, painless and we got a GREAT DEAL! Thank you so much! Mikie & Jon P.
Reviewed by Shawn Benitez on
5
Lina and Tom were extremely helpful and knowledgeable.
Reviewed by Stephanie Langford on
5
Love my mattress! Thank you Lina for your professional, knowledgeable and prompt service
Reviewed by Jasmyne Robinson on
5
Lina was very nice, helpful and knowledgable. Great customer service. Love the bed match. Quick, painless experience, I highly recommend you go see her!
Reviewed by Steve Halligan on
5
Lina was awesome!
Reviewed by Jackie Billingsley on
5
Lina gave us great service. She patiently answered all our questions and gave us great prices on two mattress sets.
Reviewed by Jeffrey Lyles on
5
Lina was a pleasure to work with and very helpful with all the information we needed. She patiently addressed our questions and had a great attitude despite it being late in the day. Lina helped us find a great mattress for a great price without a lot of needless haggling. Definitely recommend!
Reviewed by Michelle Greenwaldt on
5
Lina was great and made buying our new mattress a quick and easy process. I would highly recommend this location!
Reviewed by Bunny Rosenberg on
5
Tom is incredible! He took care of us right away and listened to us. He also was great with our 4 year old son! Thank you, Tom!
Reviewed by Ben Gray on
5
Lina and Tom were subject matter experts in all aspects of the various brands of beds to include functionality and styles of comfort. We were able to purchase the PERFECT bed. Thank you Lina and Tom for your professionalism and great pricing!
Reviewed by Clay Mathias on
5
Lina was very helpful and informative and gave us a great deal! Thank you
Reviewed by anthony mayo on
5
Very pleasant and informative. Stated purpose accomplished. Sales persons name is Lina.
Reviewed by Brian Hemingway on
5
Lina was very helpful and made it very easy to pick out my mattress set.. I would highly recommend anyone buying at mattress to ask for her!
Reviewed by Brenda Sabo on
5
Lina was fantastic. Very helpful and not pushy. Knew her mattresses.
Reviewed by C B on
5
Lina was very professional and knowledgeable. Made my decisions very easy.
Reviewed by Dom Rafter on
5
Lina , she was awesome!
Reviewed by V Massenburg on
5
Lina was great! Very helpful and informative. Customer service outstanding.
Reviewed by Sarah Deinert on
5
Lina gave us a great deal on our new mattress!
Reviewed by Mike Pappafotis on
5
Lina was very straightforward and upfront. She cut me a good deal on a mattress that I had been looking for for months and I found it with her in less than 15 minutes. Taking me through the finance process she helped me with every single detail. I highly recommend her for anyone that is looking for a quality mattress that is focused on the individuals physique.
Reviewed by Jd O on
5
Lina she was very helpful and a very happy person. Would recommend that if your looking for a new mattress to come visit her
Reviewed by Marc Whynock on
5
Lina was awesome. Took the time to educate me and pick out the mattress that was best for my body type and budget!!
Reviewed by Joe Leonard on
5
Lina was extremely helpful and knowledgeable. She made our mattress selection fun!! Thank you
Reviewed by Cindy Herrera on
5
Lina, was very helpful and patient.
Reviewed by Ron Treacy on
5
Lina was helpful knowledgeable and personable. Would recommend her to anybody.
Reviewed by Russ M on
5
Worked with Tom at the Annapolis store. Great guy! Knowledgeable, wasn't pushy, shared his experiences to help us make a good decision all while showing tons of patience while my 9 yr old son tried every bed in the store. At the end of the day he helped us make a great choice and I haven't had back pain since our new bed arrived. Highly recommend!!!
Reviewed by Joel Greenwaldt on
5
It was good. Very informative rep.
Reviewed by John Sanderson on
5
Lina, very knowledgeable made our decision much easier.
Reviewed by Peter Soliman on
5
Lina was great. She got me what I want very quickly and efficient. Highly recommend Lina for your next mattress purchase.
Reviewed by Melissa Hoffman on
5
Lina was very helpful and not pushy. I appreciate not dealing with someone trying the hard sale on me!
Reviewed by Mary Pat Grover on
5
Lina and Tom were very helpful in finding the right bed for my pricepoint.
Reviewed by Robyn Brown on
5
Lina was super wonderful; exceptional service. Went above and beyond to assess and assist with sleep concerns in regards to the best fit mattress. Will definitely return. Thank You Lina!
Reviewed by MindiMOO DriveLife on
5
Lina is amazing!! I walked in not knowing what bed I wanted. Lina was very astute in knowing which bed was best for my body size and sleep position and found the perfect bed at the right price for me. I definitely recommend going to see her at this location if you are looking for a good bed. She deserves 5 stars for great customer service!!
Reviewed by Victor Tavares on
5
Tom is the man. I came in to buy a bed not knowing what I wanted, and he walked me through everything I could think to ask and more. He never once pressured me for a sale and even stayed after closing as to not rush me through the paper work. A true professional. I ended up buying a king size Tempur-Pedic and would recommend asking for Tom by name if you're looking for a new mattress.
Reviewed by Aubrey Perry on
5
Lina was an absolute professional, courteous and knowledgeable sales associate. Her scientific presentation of our needs physically for comfort and support convinced my wife and I that our mattress we have been using since the year 2000 was doing us harm and causing both of us much needed rest, sleep and comfort. I am truly thankful for her invitation to visit the store when I called her early today. Lina is a valuable asset to Mattress Warehouse and I will refer anyone I know looking for bedding products and services
Reviewed by Dave Nicolaisen on
1
Salesman seemed disinterested and aloof
Reviewed by Alexa Z Meditates on
5
Lina was amazing. So helpful and quick. Incredibly happy!
Reviewed by Carol Fletcher on
5
Lina was wonderful. Very helpful, friendly and informative about different products and NOT pushy!! Great service and prices! Would definitely come back if need another mattress.
Reviewed by Pierre-Andre Bes on
5
Lina was great and very efficient in finding us the perfect mattress for our need. The price was very competitive, and we worked out some good deals... She even added additional bed accessories for free.I highly recommend the store and Linda's services.
Reviewed by Kayla O'Reilly on
5
Lina was incredibly helpful looking for a mattress that fit our needs and budget!
Reviewed by tyler korman on
5
Lina: Fantastic customer service! Very helpful and informative!
Reviewed by Cathleen Rawlings on
5
Lina was very helpful she made finding our mattress easy!
Reviewed by Matt Phelps on
5
Lina was extremely helpful
Reviewed by Katie Kohn on
5
Lina was very helpful to us in finding a mattress.
Reviewed by Zach Miller on
5
Lina was helpful and efficient. She knew exactly what we were looking for based on a previous phone conversation. I appreciated her helping us get the best deal possible.
Reviewed by Jacquie Morrison on
5
Lina was informative and helpful in finding us a mattress that fit what we were looking for. She even found a way to throw us in an extra discount. Would recommend :)
Reviewed by Lori Schramek Mortgage Lending NMLS #1592042 FIMC on
5
Lina was wonderful! We were in a hurry and had limited time. She had us in and out quickly and was still able to find us a great mattress at a great price!!
Reviewed by laurie.cocotas@channel1corp.com cocotas on
5
Lina was very familiar with the products and helpful in guiding me to purchase the right mattress for my needs. She was very patient, and took the time to explain when I had a million questions! Highly recommend.
Reviewed by Suzy Kennerly on
5
Lina is great and very informative. She was able to educate my father and allow him to make a good decision for the proper bed fit. Would definitely recommend Lina and her smiley face!!
Reviewed by Stephen Monteiro on
5
Lina was very professional and knowledgeable making purchasing a new mattress a great experience. Definitely recommend this company.
Reviewed by Leila H on
5
Lina was really great helping us with our warranty replacement! The Kingsdown mattress we originally bought was no longer available so she had to figure out which model we could get. We needed up getting a great replacement.
Reviewed by Jason Carr on
5
Lina was very attentive and friendly, helping my mom pick out a mattress she loved. Personable and knowledgeable. Recommended.
Reviewed by Angie Auth on
1
Would give a zero if i could. Bought two beds there. The person who handled the sale screwed up my order. Sold and delivered the wrong beds. Tried to return them but was told the beds that i wanted would cost thousands more. Will never buy anything here ever again.
Reviewed by Sheila Saperstein on
5
Lina was extremely helpful in helping me determine what product would best serve my needs as well as which would be the most comfortable. She has the patience of a saint and was professional and sweet.
Reviewed by Greg Blake on
5
Just bought a mattress from Tom at this store and it was a fabulous experience. He definitely knows his stuff and quickly helped us figure out the best option for us - and at a great price. Thanks Tom and Lina!
Reviewed by Margaret McDonnell on
5
Tom made what could have been a stressful and ambiguous selection process very simple. I found him to be very forthcoming and practical which gave me great confidence in my mattress purchase.
Reviewed by Lucas Homan on
5
Lina was amazing and we are super happy with our purchase. Stop on by and ask for her if you are in the market for a good mattress!
Reviewed by Whitney O'Meara on
5
My wife and I are not easy to please, but Tom was super patient with us and helped us get a great bed at a great price.
Reviewed by Gaelyn Quirey on
5
Tom was our salesman when we arrived here. He did a great job helping us find exactly what we needed. We would recommend this place to others!
Reviewed by Linda Brown on
5
Lina was very helpful with picking out my new tempurpedic mattress. I also met the regional manager Carl. He was the best.
Reviewed by Alexander Jones on
5
Tom was very helpful and very informative. Great costumer service.
Reviewed by David Rossetti on
5
Lina - Very professional. Knows what is best for the customer.
Reviewed by Taylor Corey on
5
Lina and Tom hooked us up with our new temperpedic mattress and pillows!
Reviewed by Christine Roy on
5
Lina was an incredible sales person. Very knowledgeable and worked to get us exactly what we needed. Went beyond expectations. Would recommend her and the store to all.
Reviewed by Beatrice Stradling on
5
Lina.and Tom were so helpful in helping us choose a mattress. They were very friendly, knowledgeable and professional!
Reviewed by Anna Hathcoat on
5
Lina was helpful and knowledgeable about the mattresses. Found what I was looking for within 10 minutes!
Reviewed by Nick Savas on
1
AIRELOOM BUYERS BEWARE: This review is more about the mattress than the store. We purchased almost a year ago the king size Aireloom Bali Firm Mattress. The mattress felt extremely comfortable in the store. It was the most expensive mattress in store and I’m a believer of you get what you pay for with certain types of products and generally or at least I thought mattresses fell into that category. We didn’t just get it thinking it’s expensive so it must be nice, it seemed well made, the salesman generally spoke highly about the mattress (wasn’t pushy) and reviews online seemed good. There were a few reviews about sagging but thought they were flukes or just got unlucky. Well I was wrong. Within 90 days of owning the mattress it sagged to the point where we were able to do the exchange under warranty instead of through the comfort exchange. My wife and I are not heavy, she weighs around 120lbs and I’m about 185lbs. We rotated the mattress often as suggested to even out the bed but it made no difference. My wife’s side sagged just as much as mine. Went back to the store tried out a bunch of different mattresses and decided to go with the Aireloom Maui Firm mattress which was the next step up for firmness from the Bali. We initially weren’t going to go with Aireloom but since we spent so much money, any other mattress would have left money on the table plus the salesman (this time store manager) was surprised with our experience on the first mattress as they rarely if ever get returns or warranty claims for airelooms. Fast forward to now, we hate our mattress. It’s extremely uncomfortable and this mattress is sagging. Don’t think it’s sagging enough yet to be replaced under warranty but it’s only a matter of time considering we’ve had it for less than 6 months. Our old queen Serta mattress that’s over 11 years old is just as comfortable as day the we bought it and hasn’t sagged at all and it was less than half the price. Do not waste your money on aireloom.
Reviewed by Kevin Brown on
5
Lina & Tom, you guys rock! Made a tough decision easier and delivery on Monday! Thank you!
Reviewed by Jacqueline McCoy on
5
Lina was very kind and patience. She served us with great customer and never left unless it was to check out what we requested. Good experience.
Reviewed by Carla Cook on
5
Lena did an awesome job and was very patient with us. We probably spent over an hour trying different beds out but her knowledge help us decide on the perfect one for us.
Reviewed by Cara Hiltabidle on
5
Lina was extemely helpful in finding me the perfect mattress for my body. She used the Bed Match software and explained the science behind it as well as her experienced insight.